Quality Analyst at Valuestream Business Solutions | Bengaluru

Hello Candidates,We are excited to announce openings for the position of Quality Analyst at Valuestream Business Solutions. If you are interested in this opportunity, please reach out to us at the contact number provided below.INTERVIEW DATES: 10th January 2025 to 13th January 2025INTERVIEW TIME: 10 AM to 1 PMCONTACT PERSON: Sridevi (9945764799)Role & Responsibilities:Perform quality reviews of telephonic and chat interactions to ensure that service goals and standards are met, and identify areas for improvement.Proficiency in Quality Control tools, Excel, Dashboards, Call Calibration, Call Audits, Call Monitoring, and providing constructive feedback.Deliver coaching and guidance based on audit results and provide ongoing performance feedback to associates as per business requirements.Capability to train and coach team members effectively.Exhibit strong logical reasoning and problem-solving skills.Eligibility Criteria:1. Qualification: Any Graduation or Post Graduation2. Location: Marathahalli3. Age Limit: Below 30 years4. Salary: Up to 40,000 INR5. Minimum Experience: 1 year as Quality Analyst6. Language Proficiency: English and HindiBest Regards,Sridevi

Dear Candidates,We are excited to announce openings for the role of Quality Analyst at our Bangalore office. If you are passionate about ensuring quality and compliance in customer interactions, we invite you to join our team. Interested candidates can walk into our office during the specified interview schedule.INTERVIEW DATES: 22nd July 2022 to 26th July 2022INTERVIEW TIMING: 10:00 AM to 1:00 PMContact Person: Sridevi (9945764799)Role & Responsibilities:Conduct quality reviews of telephonic and chat conversations to ensure adherence to quality service standards and identify areas for improvement.Audit inbound and outbound sales calls and correspondence, observing performance, techniques, and adherence to established guidelines.Ensure compliance with established guidelines and initiate corrective measures when necessary.Provide coaching and constructive feedback based on audit findings to associates, fostering their professional growth.Ability to train and coach team members effectively.Demonstrate strong logical reasoning and problem-solving skills.

Dear Job Seekers,Join us for an exciting opportunity at Valuestream Business Solutions! We are currently seeking enthusiastic candidates for Customer Support roles in our Day Shift program. If you're eager to grow your career in a vibrant work environment, we invite you to walk in for a face-to-face interview on the specified dates and times.Interview Schedule:Interview Dates: 8 Sep 2025 & 9 Sep 2025Interview Time: 10 AM to 1 PMContact Person: Sridevi (9945764799)Job Responsibilities:* Addressing customer inquiries and providing effective resolutions, support, and assistance related to the services offered by our clients.Qualifications:* Any Graduation or Post Graduation* Freshers or candidates with up to 2 years of experience are welcome* Age limit: Below 30 years* Excellent communication skills in English and Hindi are essential.Work Details:* Location: Marathahalli* Shift: Day Shift* Salary: Up to ₹27,000 per monthVenue:Valuestream Business Solutions Pvt Ltd, 2nd floor, SOUL SPACE PARADIGM, behind Bata Showroom, Marathahalli Village, Marathahalli, Bengaluru, Karnataka 560037Landmark: Near Multiplex bus stop, Near Bata Showroom/Kake-di-Hatti

About the Position:Role: Business Data AnalystEducational Background: Bachelor’s Degree in Computer Science, Economics, Statistics, or Information Management.Experience Required: 3-6 yearsWork Location: Bengaluru.Key Responsibilities:At least 3 years of experience in developing data models, database design, data mining, and segmentation strategies.Demonstrated expertise as a data analyst or business data analyst.Required Skills:Exceptional analytical and problem-solving capabilities, with the ability to manage and prioritize multiple tasks effectively.Deep understanding and hands-on experience with reporting and analytics tools, databases, and programming languages.Proficient in statistical analysis and familiar with statistical software (Excel, SPSS, SAS, etc.).Skilled in query writing, report generation, and data presentation.Experience with ERP systems (SAP preferred, Oracle is a plus; familiarity with HANA/IBP is advantageous).Knowledge of analytics tools including SAP Lumira, Every Angle, SAS, BW.Familiarity with database management and programming using SQL, XML, JavaScript, or ETL frameworks.

1. PRIMARY PURPOSEWe are seeking a skilled IT Business Analyst to play a crucial role in designing and implementing efficient IT systems. The successful candidate will be responsible for gathering business requirements, developing comprehensive business cases for user needs, and assisting solution delivery teams in understanding the objectives of proposed solutions. Additionally, you will map these requirements to existing enterprise solutions where applicable.Your role will also encompass guiding end users in comprehending enterprise solutions and processes, providing training, and monitoring usage KPIs to facilitate the adoption of IT solutions.This position requires ensuring the integrity and reliability of IT systems while providing first and second-level support for all technology-related issues. As a system analyst, you will join a passionate team of engineers and developers committed to advancing IT systems. You will collaborate with various groups, particularly IT Leads, to support the resolution of client and plant site issues.The ideal candidate will possess strong technical acumen for problem-solving, a high level of analytical skill, and the ability to understand business needs. Excellent communication and problem-solving abilities are essential for success in this role.You will also manage stakeholders at the factory site effectively.

Role Overview: The Business Analyst plays a crucial role in addressing organizational information challenges through thorough analysis of requirements, designing effective computer programs, and recommending essential system controls and protocols.Key Responsibilities:Identify operational objectives by analyzing business functions, gathering necessary information, and assessing output requirements and formats.Develop new software applications by understanding requirements, creating workflow charts and diagrams, analyzing system capabilities, and drafting precise specifications.Enhance existing systems by evaluating current practices and implementing necessary modifications.Propose control measures by identifying issues and formulating improved procedures.Define project requirements by outlining milestones, phases, and elements, assembling project teams, and establishing budgets.Monitor project progress, resolve any issues, publish progress reports, and suggest actions as needed.Ensure system protocols are upheld by drafting and revising procedures.Support users by creating and maintaining user documentation, offering help desk support, and conducting user training.Safeguard user confidence by maintaining confidentiality of information.Compile technical reports by gathering, analyzing, and summarizing data and trends.Stay updated with professional knowledge by participating in educational workshops, reviewing professional literature, networking, and engaging with relevant professional organizations.Contribute to team success by achieving related objectives as needed.

CRED is based in Bengaluru and works to build a community of financially responsible individuals across India. The company recognizes and rewards members who show strong financial habits, aiming to make trust and accountability the standard. The team values motivation and ambition, encouraging open sharing of ideas and a focus on personal and collective growth. CRED’s mission centers on celebrating financial responsibility and setting higher expectations for trust within the financial community.

Join Eurofins as a Technical Business Analyst, where you will play a crucial role in bridging the gap between our IT department and business stakeholders. Your expertise will help streamline processes, enhance systems, and ensure that our technological solutions meet the needs of our clients. This is an exciting opportunity to contribute to innovative projects and work collaboratively in a dynamic environment.

Job OverviewWe are seeking a detail-oriented Inspections QC Analyst to join our team at Altisource in Bengaluru. In this role, you will play a crucial part in ensuring compliance with inspection results and draw requests, identifying and managing system defects, and updating our proprietary construction management software with current project statuses.Key Responsibilities:Review inspection results and ensure adherence to draw requests.Identify, document, and manage system defects proactively.Update proprietary software with current project statuses and necessary documentation.Conduct thorough analyses of proposed construction projects, including evaluating contractor qualifications.Communicate effectively and professionally with both internal and external clients to facilitate smooth workflow within the department.Perform additional duties as assigned.

Role Overview Databricks is hiring a Senior Business Analyst in Bengaluru, India. This position works closely with teams across the company to support data-driven decisions. The analyst will gather and interpret business requirements, identify ways to improve processes, and recommend solutions that increase productivity. What You Will Do Work with stakeholders from different departments to understand business needs Analyze data and business processes to identify areas for improvement Develop recommendations to streamline operations Support the creation of strategies that affect Databricks customers worldwide What We’re Looking For Strong background in data analysis and business intelligence Experience collaborating with cross-functional teams Ability to translate business requirements into actionable insights

Join the dynamic team at Weekday's client and play a pivotal role as a Senior Business Analyst!Key Responsibilities:Data Analysis and Solution Development:● Engage in comprehensive data analysis to uncover insights and identify trends critical for effective category management.● Leverage advanced dashboarding and reporting methodologies to present data-driven insights compellingly.● Develop informative dashboards and reports that clearly communicate analytical findings.● Apply storytelling techniques to simplify complex data insights, ensuring clarity and understanding.● Propose data-informed solutions and recommendations to address business challenges and capitalize on opportunities. Strategic Insight and Planning:● Collaborate with management to deliver insights that are essential for strategic planning and informed decision-making.● Articulate findings and recommendations to stakeholders in a straightforward manner, promoting alignment and comprehension. Root Cause Analysis & A/B Testing:● Analyze metrics, KPIs, and various data sources to identify root causes of process inefficiencies and defects.● Develop strategic approaches to address identified issues and improve overall process efficiency. Business Development Support:● Assist business development initiatives by providing insights and analysis to create effective design and solution processes.● Play a role in identifying growth opportunities and optimizing resource utilization to foster business expansion. User Experience and KPI Management:● Partner with internal stakeholders to ensure compliance with user experience standards and exceeding relevant KPIs.● Actively engage with stakeholders to resolve challenges and implement solutions that enhance user satisfaction. Cost Reduction Strategies:● Investigate and implement cost reduction strategies through thorough data analysis and process optimization.● Identify areas for efficiency improvement and apply strategies to reduce operational costs without compromising user satisfaction. Problem-Solving and Task Management:● Demonstrate strong problem-solving skills and effective task prioritization to meet project deadlines and achieve business objectives.● Ensure exceptional user experience by addressing inquiries and concerns promptly and professionally. Analytical Project Design and Execution:● Design and implement analytical projects focused on generating insights that drive business objectives and decisions.

Join Bosch Group as a Senior Business Analyst in Bengaluru, where you will harness your analytical skills to drive business efficiency and innovation. In this pivotal role, you will collaborate with cross-functional teams to identify business needs, develop strategic solutions, and deliver actionable insights that enhance operational performance.

We are seeking a skilled Senior Business Analyst to join our dynamic team at etag2 in Bengaluru. In this pivotal role, you will leverage your analytical expertise to drive business solutions and optimize processes, ensuring our strategic goals are met effectively.The ideal candidate will have a strong background in business analysis, with the ability to interpret data and provide actionable insights. You will collaborate closely with various teams, utilizing your communication skills to translate complex information into clear strategies.

The AI Solutions Analyst serves as a vital link between business requirements and technical implementation. In this role, you will manage incoming requests for AI agents and automation solutions, meticulously document requirements, design conversation flows, and ensure the engineering team is well-equipped to deliver optimal solutions. This position combines business analysis expertise with AI knowledge and enough technical insight to facilitate effective communication with engineers. You will collaborate with stakeholders to comprehend their needs, translate them into actionable specifications, and oversee the delivery process. If you thrive on deeply understanding challenges and empowering teams for success, this opportunity is perfect for you. Key Responsibilities:Requirements & AnalysisCollect and document business requirements for AI agents and automation initiatives.Convert business needs into clear, actionable specifications.Establish acceptance criteria and success metrics.Identify necessary data inputs, outputs, and integration requirements.Determine when existing Foundation Layer capabilities can meet requirements.Conversation DesignCreate conversation flows for agents and chatbots.Define agent behaviors, personas, and limitations.Map user journeys and interaction patterns.Specify agent handling for edge cases and errors.Intake & TriageOversee the intake process for new solution requests.Prioritize requests based on complexity, urgency, and dependencies.Identify opportunities to leverage existing capabilities.Coordinate defect routing with QA and engineering teams.Stakeholder CoordinationCollaborate with business users to understand their needs and constraints.Facilitate discussions to clarify requirements and resolve ambiguities.Coordinate user acceptance testing (UAT) with stakeholders.Provide status updates and manage stakeholder expectations.Quality & DocumentationAssist QA by clarifying requirements and expected outcomes.Develop test scenarios that mimic real user interactions.Maintain comprehensive documentation for solutions and business processes.Contribute to data governance considerations regarding data quality, access, and privacy. What We're BuildingThe AI Engineering team is dedicated to delivering intelligent solutions for AGS's global clients:Intelligent Agents — Conversational AI designed to assist hiring managers, recruiters, and internal teams in achieving efficiency.Agentic Workflows — Automated processes where AI executes tasks under human oversight.Foundation Capabilities — Reusable AI services that support multiple solutions.In this role, you will ensure that these solutions address the right challenges—clearly defined, well-documented, and effectively implemented.

Core SkillsExceptional skills in process mapping, requirement gathering, and comprehensive documentation.Proven ability to convert business workflows into structured checklist logic, prompts, and system flows.Hands-on experience with both structured and unstructured data, particularly in managing documents and PDFs.Strong communicator adept at collaborating with Subject Matter Experts (SMEs) to devise innovative AI use cases.Proficient in assessing business value, return on investment (ROI), and operational impact.Capable of testing AI outputs, validating logic paths, and facilitating prompt tuning.

Primary Function of PositionThe Senior Business System Analyst will bridge the gap between technical capabilities and functional business processes, playing a pivotal role in the implementation of software solutions and systems. This position serves as a subject matter expert, responsible for identifying, analyzing, refining, translating, and documenting business requirements from ISI business teams.Essential Job DutiesConduct thorough analysis of business processes, performing fit-gap assessments and providing cost-effective proposals to ISI business teams to address inefficiencies and risks in process and system design.Develop comprehensive functional specifications while collaborating with cross-functional and development teams to ensure the successful delivery of technical objects.Review and contribute to design and configuration documents as well as functional specifications.Execute unit and integration testing, along with regression testing.Support ISI’s production processes and all related business systems functions.Collaborate with ISI IT and business teams to optimize and enhance business processes and technical solutions.Identify discrepancies between current and future business process states, prioritizing improvement opportunities utilizing the Business Capability Matrix (BCM).Lead and facilitate meetings with business users to gather essential process information for effective system solutions.Provide insights and guidance to the development team during the development phase to align with business needs.Assist business teams in defining reporting requirements while working closely with the data warehouse team.Conduct quality assurance validations and oversee User Acceptance Testing (UAT).Support, assist, and train users on newly modified system configurations, emphasizing the impact on business processes.

Join Apna as a MIS Executive, where you'll play a pivotal role in our Sales team, driving operational success through insightful data analysis and account management.Founded in 2019, Apna is India's largest professional networking platform, designed to empower the working class with unique networking and skill development opportunities. As a rapidly growing unicorn, we are currently operational in over 60 cities across 20 states, backed by leading investors such as Tiger Global, Lightspeed, Sequoia, Owl Ventures, and Greenoaks Capital, with over $190 million in funding. Our mission is to create livelihoods for billions in India, connecting over 16 million users and 100,000+ employers on our platform.

Job SummaryThe Compliance Analyst plays a pivotal role in supporting the Program Office and Allegis Global Solutions (AGS) clients within the Managed Service Provider (MSP) and Sigma programs. This position entails regular reporting and auditing to ensure compliance with the obligations specified in the Master Services Agreements. Compliance Analysts are tasked with managing multiple programs and must be adept at supporting these initiatives in various capacities.Responsibilities:Collect and analyze supplier onboarding documentation for the contingent workforce to ensure adherence to compliance standards.Prepare and manage audits and reports to maintain compliance integrity.Deliver quarterly program compliance summaries to the Program Office.Offer expert guidance and advice to the Program Office, suppliers, and other stakeholders on resolving non-compliance issues.Verify the accuracy and compliance of worker documentation for each program.Conduct audits specific to onboarding, suppliers, and programs to ensure compliance with established standards.

MoonPay is hiring a Quality Analyst for its Trust & Safety Operations team in Bengaluru. This role supports MoonPay’s mission to make digital finance accessible, secure, and straightforward for everyone, regardless of technical background. Role overview The Quality Analyst will help maintain high standards across the company’s payments platform, which handles buying, selling, swapping, and transacting in cryptocurrencies. The work centers on supporting compliance, identity verification, and fraud prevention, ensuring that every transaction meets rigorous requirements for trust and safety. What you will do Monitor and assess operational processes tied to compliance and fraud prevention Support the team in upholding MoonPay’s standards for secure and reliable transactions Contribute to continuous improvement of trust and safety procedures within the platform Requirements Interest in digital finance, payments, or blockchain technology Commitment to accountability, rigor, and trust in daily work Based in or able to work from Bengaluru, Karnataka About MoonPay MoonPay’s platform serves over 30 million customers and 500 ecosystem partners, providing a secure and regulated environment for crypto transactions. The company holds licenses in the U.S. and is regulated in the UK, EU, Canada, and Australia. MoonPay values diverse perspectives and aims to build systems that support universal financial freedom.

We are looking for a talented Adobe Workfront Business Analyst who possesses a robust blend of functional and technical expertise to assist in solution design and execution. This position requires close collaboration with stakeholders to accurately assess business requirements, translate them into scalable Workfront solutions, and ensure they align with the platform's capabilities and best practices.Key Responsibilities:Serve as a functional and technical authority on Workfront, showcasing extensive platform knowledgeCollaborate on solution design from the discovery phase, converting business needs into actionable solutionsGuide the development of the Agency Workbook in partnership with stakeholdersWork alongside the System Architect to produce a comprehensive Technical Workbook that adheres to Workfront configurationsEstablish end-to-end business workflows with clearly defined dependencies and automation pointsCreate and implement User Acceptance Testing (UAT) scripts to validate configurations and integrationsProactively identify risks and escalate any foundational concernsDevelop training materials and lead user training sessionsEnsure that solutions comply with platform standards, scalability, and governance protocols