Qualifications
Qualifications and Experience:• Minimum of 3-4 years of hands-on experience in 1st and 2nd level corporate IT support in a multi-site environment.• Proficient in supporting MAC OS and associated hardware (MacBook Air, MacBook Pro).• Proven track record in configuring workstations/laptops and software applications.• Excellent problem-solving skills and the ability to take ownership of tasks and deliver results promptly and accurately.• Strong organizational and communication skills, with a customer service mindset.• Self-starter with a positive attitude, capable of engaging with both technical and non-technical teams.• Familiarity with IT disciplines, including hardware, software, telephony, video teleconferencing, and connectivity.• Effective time management and delegation skills.• Ability to establish strong relationships with supervisors and team managers.• Innovative and dynamic, capable of earning the respect of the help desk and IT teams.
About the job
We are seeking a skilled MAC Support Consultant to join our dynamic team at Squircle IT Consulting Services. In this role, you will be responsible for providing exceptional support for MAC OS and hardware, including MacBook Air and MacBook Pro, ensuring that our corporate IT environment runs smoothly and efficiently. Your expertise will contribute to configuring workstations, troubleshooting issues, and delivering tech solutions that enhance productivity.
As a MAC Support Consultant, you will demonstrate strong problem-solving abilities, effective communication skills, and a customer-focused approach. You will work independently while collaborating with remote teams, managing small projects, and ensuring timely delivery of results. Experience with conference room technology, such as video and audio conferencing setups, will be a significant advantage.
About Squircle IT Consulting Services Pvt Ltd
Squircle IT Consulting Services is a premier IT solutions provider, dedicated to delivering top-notch services in ERP and Business Intelligence (BI). Founded in November 2007, we have established ourselves as a leading player in the ERP and BI landscape. Our mission is to combine cutting-edge technology with domain expertise, particularly in PeopleSoft, to offer a comprehensive range of services, including implementation, business consulting, and ongoing support.