Level 2 Support Specialist

Valtech seeks a Level 2 Support Specialist for its Bengaluru office. This role centers on technical support for clients, focusing on escalated issues that require careful investigation and timely resolution. The work contributes directly to client satisfaction and the overall quality of service delivery. Key responsibilities Troubleshoot technical problems that demand detailed analysis Offer solutions and clear guidance to clients dealing with complex issues Collaborate with internal teams to resolve incidents quickly and effectively Keep clients informed throughout the support process, ensuring transparent communication Location This position is located in Bengaluru.

Join Armis, a leader in cyber exposure management and security, dedicated to safeguarding the entire attack surface and managing an organization’s cyber risk exposure in real time. In an increasingly dynamic and perimeter-less environment, Armis empowers organizations to continuously see, protect, and manage their critical assets from the ground to the cloud. We serve Fortune 100, 200, and 500 companies, alongside national governments and local entities, ensuring the security of vital infrastructure and the safety of society 24/7.Headquartered in California, Armis is a privately held company at the forefront of the cybersecurity market.Location: This is a hybrid position based in Bengaluru, India, requiring in-office presence at least 2 days a week.As a pivotal member of the Armis family, you will work alongside passionate individuals on a mission to enable large organizations to harness the latest connected devices without the threat of cyber attacks. Armis leads the charge with its agentless device security platform, expertly designed to protect unmanaged and IoT devices through passive, real-time asset inventory, risk management, and threat detection & response solutions that prevent cyber disruptions.The Technical Support Team is crucial in ensuring that our clients leverage Armis products effectively. Supporting our customers to resolve challenging technical security issues is essential to achieving our mission. Our technical support team works collaboratively with Operations, R&D teams, Solution Architects, Product, Customer Success, and other departments to guarantee seamless onboarding, deployment, and continuous support for our customers.Your Role:As a Tier 2 Technical Support Engineer, you will provide second-level support focused on English-speaking global customers. You will become a key knowledge resource for our expanding customer base, addressing and resolving critical technical issues. Your innovative solutions and proactive approach will foster a memorable experience for our customers.In your daily responsibilities, you will take ownership of customer cases, troubleshooting and resolving their issues to ensure they maximize our products' value. You will engage in projects within various teams to create a significant company-wide impact.

Role Overview Bosch Group is looking for an IT Support Specialist to join the team in Bengaluru. This role focuses on supporting employees with technical issues and maintaining the smooth operation of IT systems across the organization. What You Will Do Respond to IT support requests from employees Troubleshoot hardware and software issues Help ensure IT systems run reliably Contribute to a productive work environment by resolving technical problems promptly Location Bengaluru

Join our dynamic team at weekday-1 as a Product Support Engineer at Level 2. In this role, you will be responsible for providing exceptional technical support and troubleshooting assistance for our innovative products. You will collaborate with cross-functional teams to ensure customer satisfaction and maintain product quality.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Level 2 Window and Active Directory Specialist. In this role, you will leverage your expertise in Windows environments and Active Directory to provide exceptional support, ensuring smooth operations and high availability of our systems.

Join our dynamic team as a Customer Support Specialist IV-2, where you'll play a critical role in delivering exceptional support to our clients. Your primary responsibilities will include addressing customer inquiries, troubleshooting issues, and ensuring customer satisfaction with our innovative solutions.

Join our dynamic team at Fivetran as a System Support Specialist I, where you will play a key role in providing exceptional support for our innovative data integration solutions. You will be responsible for assisting clients with troubleshooting and resolving technical issues, ensuring a seamless experience with our software products.

About Fictiv Fictiv helps hardware innovators bring better products to market, faster. With manufacturing hubs in India, Mexico, China, and the United States, Fictiv supports companies as they move from prototype to full-scale production. Clients use Fictiv to access high-quality manufacturing services, streamline logistics, and reduce supply chain risks. To date, Fictiv has delivered over 35 million parts for commercial and prototype use across industries such as aerospace, robotics, automotive, and climate technology. Role Overview: Associate Sales Support Specialist (US Shift) This role is based in Bengaluru, India and supports the U.S. sales team. The Associate Sales Support Specialist handles administrative tasks, manages CRM data, processes orders, and coordinates with internal teams. Direct customer engagement is a key part of the job, including answering questions and resolving minor issues by email, chat, or phone. Work Schedule Hours: 8:30 PM – 4:30 AM IST, Monday to Friday (aligned with US Central business hours) Hybrid: 3 nights in-office, 2 nights remote each week Main Responsibilities Sales Support Update and maintain CRM systems (such as Salesforce and Odoo) with accurate sales data Prepare and process sales quotes, invoices, purchase orders, and contracts Work closely with logistics, finance, and operations teams to support the sales process Track order statuses, follow up on pending documentation, and help with reporting Manage sales documentation and ensure compliance with internal procedures Customer Engagement Respond to customer inquiries via email, chat, or phone in a timely and professional manner Provide basic product information, order updates, and support for customer requests Escalate complex issues to the appropriate team members and maintain clear communication Build rapport with customers and represent Fictiv effectively

Join Armis, the leader in cyber exposure management and security, where we safeguard the entire attack surface and effectively manage cyber risk exposure in real-time. In a world that is increasingly perimeter-less, we empower organizations to continuously see, protect, and manage all critical assets, extending from ground to cloud. Our mission is to secure Fortune 100, 200, and 500 companies, alongside national governments and local entities, ensuring the safety and security of critical infrastructure, economies, and society around the clock.Armis is a privately held company headquartered in California.Location: BangaloreReports to: IT & Security Support Specialist (EU)What You Will Do:Provide professional global Tier 2-3 technical support to employees and systems both locally and remotely.Adhere to IT & Security protocols and Key Performance Indicators (KPIs).Develop and enhance technical documentation, training materials, and how-to articles to streamline the support process.Identify, automate, and document solutions for recurring issues.Oversee the onboarding setup and orientation for new employees.Manage the offboarding process for departing employees.Collaborate with cross-departmental teams to understand, research, and resolve issues.Engage with vendors and suppliers for both physical and virtual assets.Work with both on-premises and cloud systems.

Join Eurofins as a Senior Product Support Specialist, where your expertise will play a pivotal role in enhancing customer satisfaction and driving product excellence. In this dynamic position, you will troubleshoot complex issues, provide in-depth product knowledge, and collaborate with cross-functional teams to deliver outstanding support services. Your contributions will directly impact the quality and reliability of our products, ensuring clients receive top-notch service.

Location: Bengaluru, Karnataka, India Work Arrangement: Hybrid (3 days in office, 2 days remote) Shift: Flexibility to work EST and PST hours Role Overview ZoomInfo is hiring an Integrations Support Specialist II to help ensure customer success. This position focuses on building strong customer relationships and delivering prompt, accurate support for integration-related questions and incidents. The role is key to creating positive customer experiences and supporting their goals with ZoomInfo’s platform. What You Will Do Provide daily support to customers, handling incidents and offering workflow suggestions to help them get the most from ZoomInfo’s platform and integrations. Triage and escalate unresolved technical issues to engineering teams as needed. Document best practices and important information for customers using online support tools. Serve as a customer advocate by capturing feedback and sharing it internally to support ongoing product and service improvements. Develop knowledge of third-party products and integrations to guide customers on usage and adoption. Spot renewal risks and upsell opportunities, working with internal teams to resolve concerns and support successful renewals. Complete other related duties as assigned.

Who We AreSamsara (NYSE: IOT) stands at the forefront of the Connected Operations™ Cloud, transforming how organizations engaged in physical operations utilize Internet of Things (IoT) data to derive actionable insights and enhance their operational efficiency. Our mission is to improve the safety, efficiency, and sustainability of industries that form the backbone of our global economy, including agriculture, construction, field services, transportation, and manufacturing. By digitally transforming these sectors on a large scale, we are proud to contribute to their ongoing evolution.Joining Samsara means becoming a part of a team that is shaping the future of physical operations through innovative product solutions such as Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As a recently public company, you will have the autonomy and support necessary to make a significant impact as we build for the long term.About the Role:As a member of our dedicated frontline support team, you will join a group of highly skilled Technical Support Specialists. Your primary responsibility will be to provide timely and effective technical assistance to customers via phone and chat. This dynamic role requires you to be self-motivated and responsive, ensuring that our customers receive the support they need promptly. You will collaborate with other support representatives across multiple locations to deliver exceptional service.To excel in this position, you should possess experience in a technical support role, demonstrate proven customer-facing skills, and have strong communication abilities. Comfort in navigating complex technical issues and a familiarity with a fast-paced phone support environment are essential.Important Note: This position will necessitate working from our Bengaluru office as required to address support escalations. Candidates must reside within a 1.5-hour commuting distance from the office.You Should Apply If:You want to make a difference in vital industries: Your contributions will have a tangible impact—helping to maintain essential services, ensuring food availability, reducing emissions, and, most importantly, guaranteeing the safety of workers.

Role Overview Coface is hiring an International Customer Support Specialist focused on Business Intelligence and Business Operations (BI BO) for its Bengaluru office. This entry-level position centers on supporting our international clients and helping them resolve their inquiries promptly and thoroughly. What You Will Do Assist customers with questions about products and services. Troubleshoot issues and guide clients toward solutions. Work closely with internal teams to provide responses tailored to each client’s needs. Contribute to client satisfaction and help maintain strong client relationships. About the Team Join a group dedicated to delivering reliable support and ensuring our international customers receive timely, effective assistance.

Join Eurofins as a Senior Product Support Specialist, where you will play a pivotal role in ensuring our products meet the highest standards of quality and functionality. In this dynamic position, you will be responsible for providing expert support to our customers, troubleshooting product issues, and collaborating with cross-functional teams to enhance user experience.

attain1 seeks a Tririga Tier 2 Support Analyst based in Bengaluru. This position centers on assisting clients who rely on the Tririga platform, ensuring their questions and technical issues are addressed efficiently. Key responsibilities Troubleshoot and resolve technical issues specific to the Tririga platform Respond to complex user questions, offering clear and actionable guidance Contribute to stable and reliable service delivery for clients Who will thrive in this role This role fits professionals who enjoy technology, excel at customer support, and have a knack for solving problems while helping users succeed.

Join our dedicated team at The Nielsen Company as a Delivery Specialist in Customer Support. In this dynamic role, you will be pivotal in ensuring that our customers receive the highest level of support and service. You will handle inquiries, resolve issues, and provide insights that enhance customer satisfaction.

About the Role Konovo is hiring an Account Support Specialist in Bengaluru, Karnataka. This role focuses on supporting clients and helping maintain strong customer relationships. The position offers the chance to build skills while working with a team committed to high-quality service. What You Will Do Assist clients with their account-related questions and needs Work closely with team members to resolve customer issues Support ongoing efforts to improve customer satisfaction Location This position is based in Bengaluru, India.

Join our dynamic kitchen team as an Assistant Chef / Commi 2, where your culinary skills will shine in a fast-paced environment. You will leverage your expertise in a la carte cooking, mastering meat temperatures and presentation to deliver dishes that meet our high standards.Utilize your knowledge of a la carte cooking to produce high-quality meals that adhere to menu specifications.Efficiently prepare all orders from service staff, ensuring timely and accurate cooking.Ensure that food is presented at its best when it leaves the kitchen.Assist in meal service preparations, including sauces, soups, and other daily menu items.Employ standard food preparation techniques for all food products.Become familiar with menus, recipes, and presentation techniques.Maintain proper food storage practices, ensuring all items are stored correctly and at safe temperatures.Prepare food for other kitchen departments and for the upcoming shift, as directed by your Supervisor.Keep your work area, including counters, utensils, and equipment, clean and sanitary in compliance with health regulations.In the absence of the Supervisor, take responsibility for assigned employees, delegating tasks and ensuring performance standards are met.Report to work on time and in uniform, adhering to company policies.Follow safety and security policies, reporting any incidents or unsafe situations to management, and complete necessary safety training.Perform other duties as assigned.

Join our dynamic culinary team as a Commis 2, where you will play a crucial role in delivering exceptional dining experiences. You will assist in the preparation of high-quality dishes under the guidance of experienced chefs, ensuring adherence to safety and hygiene standards.Key Responsibilities:Assist in the preparation and presentation of food items.Maintain cleanliness and organization in kitchen areas.Support chefs with menu planning and food preparation.Learn various cooking techniques and skills under the supervision of senior kitchen staff.

Company Overview: DVI Solutions has been at the forefront of audio-visual integration since 2002, dedicated to enhancing communication and collaboration for clients across the globe. With a presence in Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia, and Indonesia, we cater to a diverse range of clients, including corporations, government entities, educational institutions, retail businesses, hotels, and more.Position Summary:We are in search of a meticulous IT Auditor / Information Security & Health and Safety Compliance Specialist. The ideal candidate should possess extensive experience with compliance standards such as ISO/IEC 27001, ISO 45001, and SOC 2. This role is pivotal in maintaining, auditing, and enhancing our compliance framework to ensure adherence to various regulatory, contractual, industry standards, and occupational health and safety protocols. Key Responsibilities:Plan, execute, and document internal audits in line with ISO/IEC 27001, ISO 45001, and SOC 2.Support and enhance the Information Security Management System (ISMS) and the Occupational Health & Safety Management System (OHSMS).Prepare the organization for external audits and certifications concerning information security and health & safety.Identify compliance deficiencies, evaluate risks (related to information security and OH&S), and manage remediation efforts.Develop, assess, and maintain policies, procedures, and controls for security and workplace health & safety.Collaborate with technical, HR, legal, facilities, and business stakeholders on compliance issues.Assist in conducting risk assessments, vendor evaluations, and control testing.Monitor changes in standards and regulations, assessing the impact on the organization.Communicate compliance status and audit findings to management and relevant parties.Requirements:Qualifications:Demonstrated experience as a Compliance Specialist, Internal Auditor, or a similar position.Hands-on expertise with ISO/IEC 27001 (mandatory).Knowledge of ISO 45001 (Occupational Health & Safety) and SOC 2 (Type I and/or Type II).Strong grasp of information security controls, OH&S risk management, and audit practices.Experience in preparing audit documentation and liaising with external auditors.Exceptional documentation, communication, and organizational capabilities.Ability to work autonomously and manage various compliance projects effectively.DVI Solutions is an Equal Opportunity Employer. We welcome qualified applicants from all backgrounds.