Lead, Production Support

As the Lead of Production Support at endpointclinical, you will oversee and enhance the operational efficiency of production processes. You will be responsible for leading a dedicated team that ensures seamless production operations while addressing any arising issues promptly. Your expertise will play a crucial role in optimizing workflows and implementing best practices that align with our commitment to excellence.

We are searching for a passionate and strategic Lead Product Manager to join our dynamic team at weekday-1. In this pivotal role, you will be responsible for driving the product vision and execution, ensuring that our offerings meet the evolving needs of users. You will collaborate closely with cross-functional teams including engineering, design, and marketing to deliver innovative products that enhance user experience and drive business growth.

Join Eurofins as a Senior Product Support Specialist, where your expertise will play a pivotal role in enhancing customer satisfaction and driving product excellence. In this dynamic position, you will troubleshoot complex issues, provide in-depth product knowledge, and collaborate with cross-functional teams to deliver outstanding support services. Your contributions will directly impact the quality and reliability of our products, ensuring clients receive top-notch service.

Join Eurofins as a Senior Product Support Specialist, where you will play a pivotal role in ensuring our products meet the highest standards of quality and functionality. In this dynamic position, you will be responsible for providing expert support to our customers, troubleshooting product issues, and collaborating with cross-functional teams to enhance user experience.

Join Tide as a Lead Product Manager, where you will spearhead innovative product strategies and drive impactful solutions. In this role, you will collaborate with cross-functional teams to enhance our product offerings, ensuring alignment with customer needs and market trends. Your leadership will be pivotal in guiding product development and optimizing user experience.

Join us as a Lead Product Designer, where you will play a pivotal role in shaping the future of our product offerings. You will collaborate closely with cross-functional teams to innovate and design exceptional user experiences. Your expertise will guide the design process from concept to execution, ensuring that our products not only meet user needs but also align with our business goals. If you have a passion for design and wish to make a significant impact, we want to hear from you!

Join our team as a Product Support Operations Manager at Stripe, a leading technology company that provides economic infrastructure for the internet. In this pivotal role, you will oversee and enhance the operations of our product support teams, ensuring that our customers receive exceptional and timely assistance. You will collaborate with cross-functional teams to identify opportunities for process improvement, implement best practices, and drive customer satisfaction.

Join our dynamic team at betsol as a Team Lead - Technical Support. In this pivotal role, you will oversee a dedicated team of technical support professionals, ensuring exceptional service delivery and customer satisfaction. You will be responsible for managing support operations, mentoring team members, and collaborating with cross-functional teams to resolve technical issues effectively.

The Customer & Product Support Analyst at AlphaSense India works to improve both customer satisfaction and product performance. Based in Bengaluru, this position focuses on handling customer inquiries and delivering effective product support. Role overview This role centers on resolving customer questions and issues, ensuring that users receive timely and accurate assistance. Collaboration with colleagues from different teams is a key part of the job, helping to identify areas for ongoing improvement. What you will do Respond to customer inquiries and troubleshoot product-related problems Work closely with other departments to address customer needs and enhance product features Support efforts to improve internal processes and customer experience Location This position is based in Bengaluru.

Role overview The Lead AI Product Designer at Aidash Inc. takes charge of designing AI products from initial concept to launch. Based in either Bengaluru or Palo Alto, this position centers on shaping user-centered designs that strengthen product experience and contribute to overall success. What you will do Collaborate with engineering, product, and cross-functional teams to steer the direction of AI products Lead the design process from early concept stages through to final delivery Base design choices on user needs and incorporate feedback throughout development Maintain high standards for usability and visual quality across all product touchpoints Impact This role shapes how users engage with Aidash's AI solutions. Design decisions made in this position have a direct effect on user satisfaction and the outcomes of Aidash products.

The Customer & Product Support Analyst at AlphaSense helps customers get the most from the company’s products. This role centers on resolving product-related questions and supporting users, with a focus on delivering clear, helpful answers and maintaining a positive experience. What you will do Respond to customer inquiries and troubleshoot product issues Work with teams across the company to resolve support requests Analyze support data to spot trends and suggest improvements Collaboration This position involves frequent interaction with colleagues from different departments to ensure customer needs are met quickly and thoroughly. Location This role is based in Bengaluru.

Join our dynamic team as a Java Developer specializing in Production Support. This role involves maintaining and enhancing our Java applications while ensuring optimal performance and reliability. You'll collaborate with cross-functional teams to troubleshoot issues, implement solutions, and contribute to the overall development lifecycle.

About Acceldata Acceldata builds enterprise data observability solutions that help organizations manage and trust their data. Since 2018, the company has developed a platform that supports businesses in making the most of their data assets. Acceldata’s technology supports advancements in AI, large language models, analytics, and DataOps, with a focus on delivering reliable data for critical business needs. Clients include global names such as HPE, HSBC, Visa, and Oracle. Acceldata is Series-C funded, backed by investors like Insight Partners and Lightspeed. Role Overview: Hadoop Product Support Engineer This position is based in Bengaluru. The Hadoop Product Support Engineer will work with Acceldata’s data observability platform, supporting enterprise customers as they build and maintain their data products. The role focuses on ensuring data reliability and helping clients resolve technical issues related to Hadoop and associated technologies.

Join Laundryheap as a Customer Support Team Lead specializing in escalations. In this pivotal role, you will manage and guide a team of customer support representatives, ensuring exceptional service is delivered to our valued customers. You will handle complex escalations, providing resolutions and fostering a positive customer experience. Your leadership will be key in driving team performance and operational excellence.

Wabtec Corporation is seeking a Lead Engineer focused on Product Definition for its Bengaluru team. This position plays a key part in developing and refining engineering solutions that support the company’s product goals. Role overview This role centers on guiding the product development team and influencing how products are defined and engineered. The Lead Engineer will help set standards for quality and efficiency throughout the engineering process. What you will do Shape engineering solutions by providing technical direction and expertise Support the team in achieving high standards for product quality and process efficiency Contribute to defining and improving product development practices Requirements Experience in engineering and product definition Ability to guide teams toward technical excellence Strong focus on quality and process improvement

Company Overview:Founded in 2019, Apna has successfully bridged the gap between over 60 million jobseekers and more than 250,000 businesses across India. Under the leadership of Nirmit Parikh, a Stanford alumnus and seasoned entrepreneur, Apna achieved the remarkable status of India's fastest unicorn in 2021, reaching this milestone within just 21 months. Supported by esteemed global investors including Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, and GSV, we are committed to transforming livelihood creation across the country.About Apna AI Recruitment ProductsOur AI Recruitment Products initiative represents an innovative approach in recruitment, leveraging AI to assist companies in India with bulk and entry-level hiring. Our cutting-edge, AI-driven solutions are designed to enhance traditional hiring processes through automation and efficiency, empowering recruiters to increase productivity tenfold.The RoleWe are seeking a dynamic and hands-on Product Manager to spearhead the advancement of our AI recruitment platform. In this pivotal role, you will define product strategy, engage with customers to understand their unique needs, collaborate with engineering teams to deliver outstanding features, and shape the future of recruitment technology.

Join our dynamic team as an SSIS Developer specializing in production support. In this role, you will be responsible for maintaining and enhancing our SQL Server Integration Services (SSIS) packages to ensure optimal performance and reliability. You will troubleshoot and resolve any issues that arise in production environments, collaborating closely with various stakeholders to implement effective solutions.

About Acceldata Acceldata develops enterprise data observability solutions and has operated since 2018. Headquartered in Silicon Valley, the company focuses on helping organizations build and manage high-quality data products through its Enterprise Data Observability Platform. The platform brings together technologies in AI, large language models, analytics, and DataOps. Its goal: to give enterprises reliable, trusted data so their data initiatives succeed. Acceldata delivers its platform as a SaaS product. Clients include global organizations such as HPE, HSBC, Visa, Freddie Mac, Manulife, Workday, and Oracle. The company is Series C funded, with backing from Insight Partners, March Capital, Lightspeed, Sorenson Ventures, Industry Ventures, and Emergent Ventures.

As a Staff Product Support Engineer / Product Specialist (Cloud Support SME) at Acceldata, you will play a crucial role in rapidly addressing complex customer challenges across multiple cloud ecosystems, including AWS, Azure, and GCP, with a particular focus on one. Your primary objective will be to deliver swift resolutions and ensure seamless operational continuity, empowering customers to monitor, predict, and optimize their data systems for impactful business outcomes.If you're enthusiastic about thriving in a fast-paced, dynamic environment and wish to contribute to the forefront of data solutions, this is the perfect role for you.

About 2070 HealthAt W Health Ventures, we have established India’s pioneering healthcare-focused Venture Studio, 2070 Health. This innovative platform is dedicated to creating transformative healthcare companies from the ground up by identifying disruptive opportunities. Unlike the traditional accelerator model, our venture studio is deeply integrated into the ideation, daily operations, and strategic decisions of each new venture. Among the companies we've incubated over the past 24 months are Elevate Now, Nivaan Care, Reveal Healthtech, BabyMD, and Everhope Oncology. We are currently developing our next stealth venture focused on Preventive Health.About Our Stealth CompanyThis venture aims to create a crucial healthcare platform utilized daily by clinics, managing patient data, payments, and real-world fulfillment—a system where reliability and data integrity are paramount.Why This Role ExistsIn India, significant healthcare decisions are made daily, yet many remain unfulfilled. We are striving to bridge the gap between intention and actual execution with our innovative solutions.The Role1. You will take complete ownership of the product lifecycle.2. You will design and implement a system that:Transforms unstructured inputs into actionable outputsMonitors progress across various stakeholdersEstablishes clear definitions of “completion” and measures outcomesEnhances completion rates over time3. This challenge is inherently AI-driven, focusing on structuring ambiguity and managing state over time, where the underlying model is crucial.4. You will outline the product architecture, release initial versions, and refine them based on user interactions.Who You AreYou have successfully developed and launched a product from concept to execution with tangible impacts.You possess experience in environments where digital systems facilitate real-world operations (marketplaces, logistics, operations-intensive platforms, workflow infrastructures).You think in terms of systems, state changes, and potential failures.You gauge success by the outcomes achieved.This is a foundational role with direct accountability for the system’s ability to drive completion.