Incident Manager

Join our dynamic team at Aarna HR Solutions Pvt Ltd as an Incident Manager. In this role, you will oversee the incident management process, ensuring timely resolution of incidents and minimizing impact on business operations. Your expertise will contribute to enhancing service quality and customer satisfaction.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as an Incident Management and Forensic Analysis Consultant. In this role, you will be responsible for investigating incidents, providing in-depth forensic analysis, and implementing solutions to prevent future occurrences. Your expertise will be crucial in ensuring the security and integrity of our clients' data.

Role Overview Adyen is looking for an Incident Engineer in Bengaluru to help keep payment systems reliable and responsive. This role focuses on investigating incidents, working with teams across the company, and putting fixes in place to restore service quickly. What You Will Do Work with engineers and other teams to resolve incidents affecting payment systems Troubleshoot technical issues and identify root causes Implement solutions to restore service and prevent repeat problems Contribute to improving incident management processes and maintaining high service standards About Adyen Adyen builds technology to help businesses accept payments and grow globally. The team values reliability and continuous improvement in every part of the platform.

Join Endava as a Security Incident Response Analyst and play a vital role in safeguarding our clients' digital assets. You will be responsible for investigating security incidents, analyzing threats, and implementing security measures to prevent future breaches. Collaborate with cross-functional teams to enhance security practices and ensure compliance with industry standards.

The Incident Response team at Databricks is dedicated to swiftly addressing security threats, incidents, and investigations to safeguard our customers, staff, and enterprise data in a standardized and efficient manner. Our close-knit team of security incident responders operates 'Security for Databricks on Databricks', leveraging our own platform to enable near-real-time log analytics, alerting, and forensics. As a Senior Security Engineer within the Incident Response (IR) team, you will report directly to the Head of Incident Response and serve as a key individual contributor. Your role will involve leading incident investigations and security initiatives derived from postmortems. You will act as a security multiplier, enhancing the scalability of security incident response practices at Databricks. Key Contributions: Identify and communicate issues resulting from ambiguous requirements early in the process to facilitate timely adjustments. Document technical decisions through design documents and tech talks, while mentoring junior security responders with guidance, design reviews, and code reviews. Triage and respond to security events and alerts by analyzing existing logs and correlating data from multiple sources during investigations. Participate in a distributed 24/7 operations and on-call schedule to respond to new incidents. Develop automation tools to enhance security incident response and alert triaging processes.

As a Backup Analyst, you will play a crucial role in managing backup operations at various levels (1/2/3) using Arc Serve. Your responsibilities will include:Executing incident management through Cornerstone or comparable tools.Overseeing the administration of backups across multiple locations.Diagnosing and resolving technical issues within backup environments utilizing the specified tools and technologies.Assessing and analyzing backup reports and performance metrics to ensure optimal operation.Generating detailed reports and distributing them to relevant stakeholders.

As a Tier 1 Security Operations Center (SOC) Analyst, you will be an integral part of our front-line defense against cyber threats. Your primary responsibilities will include continuous monitoring, initial incident investigation, and swift response to security alerts and incidents. Acting as the first point of contact, you will detect suspicious activities, escalate potential threats, and ensure our digital environment remains secure.We are looking for candidates with a solid understanding of security threats, incident detection technologies, and investigation methodologies. The ideal candidate should be adaptable, willing to work in 24/7 shifts, and eager to learn about emerging security tools and techniques.Key Responsibilities:Continuously monitor SOAR, SIEM, IDS/IPS, endpoint, and network security tools for alerts and anomalies.Conduct triage of incoming security events to evaluate severity, scope, and potential impact.Investigate security alerts to distinguish between false positives and real threats.Document findings meticulously and escalate incidents following established SOC protocols.Initiate containment measures for confirmed incidents, such as isolating endpoints and disabling accounts.Assist in vulnerability and patch management activities by monitoring for unpatched systems.Stay informed about current threats and common attack techniques, including phishing, malware, and brute force attacks.Contribute to incident reports and conduct post-incident reviews.Utilize SOAR platforms to automate detection and response processes wherever possible.

Join Bosch Group as an Assistant Manager or Deputy Manager in our Quality Management team. In this pivotal role, you will oversee quality assurance processes, ensuring that our products meet the highest standards of excellence. You will collaborate with various departments to implement quality control measures, conduct audits, and drive continuous improvement initiatives that align with our organizational goals.

As an Assistant Manager in IT Asset and Capacity Management at Intersoft Technologies, you will play a pivotal role in overseeing key activities across various domains. Your responsibilities will include:Core Domains:ITAM – IT Asset ManagementSAM – Software Asset ManagementITCM – IT Capacity ManagementTransversal Domains:ITRM – IT Renewals ManagementGRCA – Governance Risk Compliance & AuditsPTC – Process Tools & Communication

Achieve or surpass enterprise-level sales targets.Qualify leads effectively and conduct comprehensive needs assessments, collaborating with technical resources as needed.Develop engaging client presentations, proposals, and oversee quarterly business reviews.Engage in high-level discussions with C-level and VP-level executives.Employ solution-selling and value-selling strategies to navigate the sales process towards closing deals.Expand business opportunities through upselling and cultivating relationships with both new and existing customers.Leverage a CRM solution for timely and accurate tracking of sales activities and updates.Collaborate strategically with management to deliver sales forecasts, identify emerging trends, and propose effective solutions.

Role Overview Eversana is hiring a Manager in Bengaluru. This role guides strategic projects and supports operational improvements across the team. The Manager ensures projects run smoothly, maintains strong client relationships, and helps shape new solutions in the healthcare sector. What You Will Do Lead and coordinate project delivery from planning through completion Manage and strengthen client partnerships Support the development and rollout of new healthcare solutions Champion operational excellence within the team Who We’re Looking For Proven leadership skills and experience guiding teams Strong project management abilities Comfort working with clients and internal stakeholders Motivation to contribute to healthcare industry improvements

Join Saviynt, a pioneering force in AI-driven identity management, where we empower organizations to manage and protect access to their vital applications, data, and business processes. Our innovative platform is trusted by leading brands, Fortune 500 companies, and government institutions to enhance operational efficiency and reduce compliance costs. As organizations navigate the AI landscape, Saviynt stands at the forefront, ensuring secure deployment and usage of AI technologies. Discover more about us at www.saviynt.com.As the Senior Manager of Technical Program Management, you will take a pivotal role as a hands-on leader, setting the strategic direction for technical programs in a significant product or business area. You will leverage your technical expertise to guide and mentor a cross-functional team, driving the planning, design, and delivery of impactful, large-scale products and services.

Join our team as a Process Manager, where you will play a pivotal role in optimizing our IT Release and Deployment Management processes. We are looking for a professional with at least 3 years of relevant experience who possesses advanced knowledge of ITIL 4, particularly in areas such as Release Management, Deployment Management, and Change Enablement. You should have hands-on experience with server patching practices, tools, and schedules within enterprise environments. Familiarity with Lean Six Sigma methodologies is a plus, though certification is not mandatory.Your expertise in ServiceNow, specifically in modules related to Release Management and Change, will be invaluable. We seek a candidate with strong analytical and problem-solving skills, a solid understanding of process design principles, and the ability to assess risks and impacts across complex IT landscapes. Excellent communication and interpersonal skills are essential, as you will facilitate cross-functional discussions and document policies, processes, and procedures effectively.If you are motivated to innovate and thrive in a teamwork-oriented environment, we encourage you to apply. Proficiency in English is required, while knowledge of German would be advantageous.

Role Overview SanDisk is hiring a Program Management Engineering Manager in Bengaluru. This position leads cross-functional teams to deliver programs that support company goals. The manager oversees the development and execution of engineering projects, making sure each effort stays on track and aligns with broader objectives. What You Will Do Lead and coordinate cross-functional engineering teams on multiple projects Oversee project development from planning through execution Ensure all engineering initiatives align with SanDisk’s objectives Foster collaboration and clear communication across departments What We Look For Strong leadership skills guiding teams toward shared goals Excellent communication and ability to work across functions Experience managing engineering programs or projects

Qualifications:MBA/PGDMExperience: 12 to 15 yearsRoles and Responsibilities:Develop and implement comprehensive CRM processes and structures to enhance customer satisfaction.Ensure exceptional customer experience throughout the customer journey from inquiry to handover.Lead recruitment, induction, training, and development of the CRM team in alignment with company standards.Oversee timely query resolution within TAT and manage escalations effectively.Provide management with insights through various MIS reports and feedback mechanisms.Ensure compliance with processes, policies, and procedures within the designated TAT.Coordinate with financial institutions to streamline loan disbursement processes for customers.Optimize collaboration between back office, Relationship Managers, and Accounts teams.Measure team performance through collection metrics and CSSM scores.Engage with customers during their visits to the office or site.Handle exceptional customer cases by adhering strictly to the Internal Memo process (IOM).Safeguard customer files and sensitive data to prevent loss or misplacement.Assist the team in meeting critical deadlines related to agreements, registrations, and payments.Organize training sessions for team members on CRM software, SAP, and MS Office tools.Ensure collection of all KYC documents (PAN card, passport, OCI) from customers.Strictly implement the allotment and agreement processes.Ensure important legal documents are handed over only to customers or their authorized representatives.

Job Title: Finance Manager/Assistant ManagerExperience Required: 4-5 yearsLocation: Bengaluru, work from office is mandatoryIndustry Preference: Candidates with experience in Indian companies and startups are preferred, BPO experience is not suitable.Qualifications: B.Com along with CA Intermediate or B.Com with MBA in Finance.Role Overview:We are seeking an experienced finance professional who possesses a robust background in accounting, taxation fundamentals, and business analytics. This role involves close collaboration with various business teams to support financial planning, manage book closures, and ensure precise financial reporting within a rapidly growing organization.Key Responsibilities:Finance Operations & Accounting:● Oversee full-cycle accounting, including monthly book closures.● Ensure the accurate recording of revenues, costs, and deferred income in line with accounting standards.● Manage accounts receivable, collections, and reconciliation with sales data.● Handle vendor payments, expenses, and accounts payable processes.● Oversee student/customer refunds, incentives, and commission accounting.Revenue & Business Support:● Track enrollments, pricing, discounts, and revenue across all business units.● Monitor unit economics, margins, and cohort performance across all business units.● Assist management with business performance analysis and management information systems (MIS).● Collaborate with sales, growth, and operations teams on financial controls.Analytics & Reporting:● Conduct budgeting, forecasting, and variance analysis.● Prepare dashboards and reports for leadership.● Support cash flow and working capital management.Taxation, Compliance & Audit:● Manage basic computations for direct and indirect taxes (GST, TDS).● Liaise with external consultants for compliance and filing requirements.● Support statutory, tax, and internal audit processes.Required Skills & Competencies:● Strong knowledge of accounting principles and book closure processes.● Familiarity with revenue recognition standards.● Basic understanding of direct and indirect taxation.● Advanced proficiency in MS Excel (including Pivots, Lookups, and data analysis).● Strong business acumen and capability to work cross-functionally.● Highly detail-oriented and process-driven.● Previous experience in startup or growth-stage companies is advantageous.● Exposure to accounting software such as Tally ERP.● Ability to adapt to changing business needs.

POS-25459Role SummaryAt HubSpot, our mission is to empower millions of organizations to achieve sustainable growth. As the Team Manager for Scaled Contract Management, you will lead a dynamic team dedicated to addressing billing and contract inquiries for our Scaled customers. This role is crucial in enhancing established processes, driving operational excellence, and fostering cross-functional collaboration. You will leverage data-driven insights to continuously improve our services in a fast-paced, evolving environment.What You’ll DoLead and mentor a team of Contract Managers who handle a significant volume of billing and contract inquiries.Ensure operational excellence through strategic goal setting, performance management, and professional development initiatives.Enhance workflows and implement automation solutions to boost efficiency, accuracy, and customer satisfaction.Utilize customer and performance data to uncover trends, eliminate obstacles, and execute operational enhancements.Collaborate closely with Legal, Operations, Customer Success, and regional leadership to ensure alignment and streamline contract processes.Refine existing playbooks and identify opportunities to create new scalable processes.Promote a high-performance culture within the team that emphasizes accountability, ownership, and a customer-centric approach.Guide the team through ambiguity and change, ensuring sustained focus, motivation, and alignment with business objectives.

The Project Manager will oversee the entire project lifecycle, from initial concept through to successful deployment, showcasing thought leadership throughout.In this role, you will collaborate strategically with senior management to align IT initiatives with business objectives, promoting innovation, prioritizing projects, and managing the evaluation and deployment of both current and future initiatives.As the primary point of contact for project oversight, you will centralize project tracking and reporting, ensuring a cohesive view of planning, scheduling, project status, and business benefits.You will work closely with stakeholders to identify, analyze, and document requirements for new systems or solutions, while reviewing and analyzing statements of work in collaboration with internal and external partners to clarify project objectives, acceptance criteria, and deliverables.The role also requires developing comprehensive work plans, schedules, project estimates, and resource allocation, while identifying critical interdependencies within projects.Adherence to established project management processes, systems development methodologies, and quality standards is essential for producing project deliverables that meet expectations.Additionally, you will create visibility around project risks and implement appropriate mitigation strategies throughout the project lifecycle, organizing status update meetings and documenting outcomes efficiently.Manage project budgets and resources effectively to ensure successful project execution.

Join Turner Townsend, a leading global consultancy firm, as an MEP Cost Manager or Assistant Cost Manager in Bengaluru. In this role, you will manage and oversee the financial aspects of mechanical, electrical, and plumbing (MEP) projects, ensuring that budgets are adhered to and that costs are effectively controlled. You will collaborate with project teams to deliver high-quality results while maintaining a keen focus on client satisfaction.

Join Aarna HR Solutions Pvt Ltd as a Project Management Office (PMO) Manager, where you will play a pivotal role in enhancing project delivery and execution. You will lead the PMO to ensure projects align with strategic objectives, manage project portfolios, and implement best practices in project management.