Director of Customer Operations

As the Director of Customer Operations at Laundryheap, you will lead our commitment to customer satisfaction and operational excellence. You will be responsible for developing and implementing strategies that enhance our customer experience, streamline our operations, and drive improvements across all customer touchpoints.Key responsibilities include managing customer support teams, analyzing customer feedback, and ensuring that service delivery meets our high standards. You will collaborate cross-functionally to identify opportunities for process enhancements and to ensure our operations align with corporate goals.This position requires a visionary leader who is passionate about customer service and operational efficiency.

Greetings! I’m Mayank, Co-Founder & COO at Flent.I am dedicated to enhancing Flent’s efficiency with innovative systems that minimize obstacles for our teams and elevate customer satisfaction. Exceptional operations are built on consistent, repeatable processes that become transformative with the integration of smart technology.As the Director of Operations, you will be my strategic partner in translating our high aspirations into reliable outcomes, ensuring that Flent operates as a trusted and precise entity.You will collaborate closely with product development, manufacturing, customer experience, procurement, and leadership to fortify Flent’s operational infrastructure, making it predictable, efficient, and powerful.About the RoleAt Flent, we are in a critical phase where clarity and disciplined execution are as important as innovation. We are crafting industry-leading products, and we are in search of an operational leader who can harness that energy into dynamic progress.In this role, you will oversee the core operations of the company. You will design processes, establish operational frameworks, facilitate cross-departmental cooperation, and ensure that the company operates with precision, foresight, and measurable outcomes. You will identify inefficiencies, map workflows, rectify flaws, and develop systems that empower teams to excel in their roles. Additionally, you will manage significant cost factors on our profit and loss statement, from inventory utilization to cost management as we scale.This position is ideal for someone who thrives in structured chaos, demonstrates high accountability, can navigate between strategic planning and practical execution, and finds satisfaction in simplifying complex challenges.Key Responsibilities:Oversee & Expand Home Flipping OperationsRefine standard operating procedures for evaluation, planning, budgeting, contractor management, and execution while ensuring alignment across teams to deliver projects on time, within budget, and with high quality.Develop the Procurement, Manufacturing & Logistics FrameworkManage material procurement strategies, pricing intelligence, vendor relationships, negotiations, and demand forecasting.Lead Warehousing, Inventory, Quality Control & Efficiency InitiativesImplement quality assurance checkpoints and optimize operational efficiency across the manufacturing and logistics spectrum.

Cognite creates AI and data solutions to help industries modernize and solve complex operational challenges. The company partners with organizations around the world to support digital transformation and boost efficiency, drawing on deep industrial experience and a suite of AI tools, including low-code AI agents. The team emphasizes accountability, quick decision-making, and a readiness to question traditional approaches. People who treat challenges as opportunities to make progress will find encouragement and support within this culture. Cognite has set an ambitious target: unlock $100 billion in customer value by 2035 and help reshape global industry operations. Those interested in the intersection of AI, data, and industrial innovation are invited to contribute to this mission.

Netradyne leverages advanced Computer Vision and Edge Computing technologies to transform the contemporary transportation landscape. As a frontrunner in fleet safety solutions, we have experienced remarkable growth, exceeding 4x year over year, and our innovative solutions are rapidly gaining recognition as a game-changing technology. As our team expands, we are eager to welcome forward-thinking, ambitious, and competitive professionals to join us in catalyzing our growth. JOB DESCRIPTIONJob Title: Director of Revenue Operations Date: Feb 09, 2026Job Status: FulltimeDepartment Name: Revenue OperationsSupervisor Title: Sr. Director, Revenue Operations POSITION SUMMARY:The Director of Revenue Operations (India) will play a pivotal role in expanding our global go-to-market operations. This leader will manage the Revenue Operations teams in India, collaborating closely with Sales, Finance, Customer Success, and Supply Chain to ensure operational excellence throughout the revenue lifecycle. Reporting to the Sr. Director of Revenue Operations (US), this position is integral to the global RevOps team, driving consistent execution, data-driven insights, and robust cross-functional collaboration.This role demands a proven leader with extensive experience in B2B enterprise go-to-market strategies, business process design, and global account management. Exceptional analytical skills and the ability to manage and scale teams in a dynamic, high-growth environment are essential. ESSENTIAL FUNCTIONS:To excel in this role, an individual must effectively fulfill each essential function.Revenue OperationsLead, build, and oversee India-based Revenue Operations teams catering to global stakeholders, fostering a culture of accountability, collaboration, and continuous improvement.

As the Director of Customer Delivery & Outcomes at ema, you will play a pivotal role in enhancing customer satisfaction and driving successful outcomes. Your strategic vision will guide a dynamic team, ensuring seamless delivery of services that meet and exceed client expectations. You will be responsible for developing and implementing innovative solutions that bolster customer engagement and retention.

ZeroFox has developed a robust Digital Customer Success organization dedicated to enhancing the experience of our expanding global clientele through impactful, data-driven, and scalable engagement strategies. We are on the lookout for a dynamic Director of Digital Customer Success to spearhead our India Center of Excellence (CoE), taking charge of regional execution, team leadership, and operational excellence across our Digital Customer Success Managers, Configuration Specialists, and Customer Success Operations teams.This pivotal role will significantly contribute to the enhancement, operationalization, and scalability of our digital customer success initiatives, collaborating closely with our Customer Success leadership in the United States and London to ensure alignment with global strategies, outcomes, and benchmarks. The position combines strategic oversight with hands-on operational responsibilities, critical for maintaining consistency, quality, and measurable results as ZeroFox continues its trajectory of growth.As the Director of Digital Customer Success, your key responsibilities will include:Enhancing and expanding an effective Digital Customer Success organization within the India CoE.Leading and mentoring in-region teams, focusing on performance management and career development.Translating global Customer Success strategies into actionable regional execution.Fostering consistency, accountability, and measurable results across digital customer success, configuration, and operations.Serving as a strategic ally to global Customer Success leadership while being the primary owner of execution within India.

Join Bazaarvoice as the Director of Content Trust & Safety Operations, where you will play a pivotal role in ensuring a safe and trusted environment for our users. You will lead a team dedicated to implementing best practices in content moderation, policy enforcement, and community management. Your leadership will be crucial in shaping strategies that enhance user experience while maintaining the integrity of our platform.

Join Beghou Consulting, where over 30 years of expertise empowers life sciences companies to refine their commercialization efforts through strategic insights, cutting-edge analytics, and innovative technology solutions. We specialize in crafting go-to-market strategies, establishing robust data analytics frameworks, and harnessing artificial intelligence to enhance customer insights and engagement. Our mission is to assist life sciences organizations in optimizing performance across their portfolios and improving patient outcomes. Headquartered in Evanston, Illinois, we operate in 10 global offices, dedicated to driving success in health care. Our commitment is to unite analytical minds with innovative technology to navigate the complexities of health care.

Join GALE, the world's pioneering Business Agency, where we integrate business strategy with brand storytelling to drive substantial enterprise value. Our expertise spans strategy, media, CRM, creative, performance marketing, and technology, allowing us to craft comprehensive marketing systems and campaigns that significantly enhance business growth. Established in 2014, GALE has earned accolades including AdAge's Business Transformation Agency of the Year and Adweek's U.S. Media Agency of the Year, along with recognition for our innovative creativity at the Cannes Lions.We partner with prominent brands such as Delta, Uber, Starbucks, Chili’s, Hard Rock, MilkPEP, Diageo, Cotton, and IHG among others. If you're passionate about building remarkable solutions, driven by innovation, and committed to excellence in your craft, GALE is the ideal environment for you!With eight global offices, including New York, Toronto, Los Angeles, Austin, Denver, Kansas City, London, and Bengaluru, GALE promotes a hybrid and flexible work culture.Your Role - We are in search of an Associate Director of Ad Operations & Ad Technology to lead our comprehensive campaign execution and measurement processes for all clients.What You Will Be Doing - * Build, mentor, and grow a high-performing team by providing guidance on career development, conducting weekly meetings, and delivering constructive feedback to enhance skills and work performance.* Spearhead the development of Ad Tech and Ad Ops strategies through collaborative assessments of internal capabilities and resources, making strategic recommendations for improvement.* Serve as the go-to expert for ad trafficking and assist teams across offices with ad ops and ad tech inquiries.* Develop and promote technical roadmaps to modernize, enhance, and ensure the scalability of our internal campaign management platform, Kaizen.* Aid in diagnosing and resolving ad delivery issues, conducting technical troubleshooting, and providing optimization recommendations.

The Customer Experience Specialist - Salesforce Data Operations role at Nielsen Company centers on improving client satisfaction and supporting operational quality. This position is based in Bengaluru and works closely with Salesforce data to maintain accurate, reliable information. Main responsibilities Manage and maintain data integrity within Salesforce Ensure reporting is accurate and up to date Apply established practices to support and improve customer interactions Impact This role directly supports Nielsen Company's mission to deliver strong customer experiences. By focusing on data operations, the specialist helps create a smoother, more reliable process for both clients and internal teams. Key focus Attention to detail and a commitment to data quality are essential. The work contributes to operational excellence and helps maintain high standards for client service.

Saviynt is at the forefront of identity protection, leveraging AI to manage and govern access to critical applications, data, and business processes for organizations worldwide. Recognized as a leader in identity security, we empower Fortune 500 companies and government entities to safeguard their digital assets while enhancing operational efficiency and reducing compliance costs. Our innovative solutions enable safe and accelerated usage of AI, allowing organizations to thrive in the digital age. For further details, please visit www.saviynt.com.We are looking for a strategic and results-driven Senior Director of Human Resources to spearhead and expand our global people operations framework. This pivotal role will manage our HR Service Desk, IT Service Desk, and Office Services, ensuring delivery of high-quality, efficient, and employee-focused operational support throughout the entire employee lifecycle.This position is key in providing seamless, compliant, and technology-enabled services—from onboarding to offboarding—while enhancing employee productivity, workplace satisfaction, and operational excellence. The ideal candidate will possess extensive experience in shared services, process optimization, service delivery models, cross-functional collaboration, and global operations.As a critical player in our organization, you will help build scalable systems and service frameworks that facilitate business growth while ensuring exceptional employee experiences.

Join our team as a Product Support Operations Manager at Stripe, a leading technology company that provides economic infrastructure for the internet. In this pivotal role, you will oversee and enhance the operations of our product support teams, ensuring that our customers receive exceptional and timely assistance. You will collaborate with cross-functional teams to identify opportunities for process improvement, implement best practices, and drive customer satisfaction.

Role Overview:As the Director of Software Engineering, you will spearhead a high-performing team dedicated to delivering innovative Digital Marketing solutions with a focus on Customer Data Platforms (CDP) and Loyalty systems. Your leadership will be crucial in achieving technical excellence, ensuring timely project delivery, and enhancing client satisfaction. We are in search of a forward-thinking leader with a robust grasp of Digital Marketing technologies, extensive experience managing large technical teams, and a talent for architecting scalable solutions.Key Responsibilities:• Lead and mentor a team of technical professionals in the deployment of Digital Marketing solutions for CDP and Loyalty platforms.• Formulate and execute technical strategies aligned with project goals and client needs.• Collaborate with cross-functional teams, including sales, marketing, and product management, to synchronize technical solutions with business objectives.• Design and architect scalable solutions employing industry best practices and cutting-edge technologies.• Serve as a client-facing technical consultant, offering insights and guidance throughout the project lifecycle.• Supervise the execution of digital marketing initiatives, including analytics, Customer 360, and campaign management.• Optimize processes related to AWS infrastructure, Databricks, ETL pipelines, SSO, and Open API integrations.• Cultivate a culture of innovation, continuous improvement, and collaborative knowledge sharing within the technical team.

We are seeking a seasoned Networking Director with extensive experience in routing and switching technologies. The ideal candidate will have in-depth knowledge of Cisco Nexus series (7k, 5k, 1k, 65k), firewall solutions including Checkpoint and Cisco ASA, as well as proficiency in Cisco ACE and WAAS. Familiarity with F5 LTM/GTM and IronPort (Proxy and Email Gateway) is essential.Strong communication skills in English, both oral and written, are required. Preferred certifications include CCIE DC/R&S, CCNP, and CCSE.

weekday-1 is looking for an experienced Operations Leader to take full ownership of business operations in Bengaluru, Karnataka. This is a full-time leadership role focused on driving excellence in large-scale execution and building operational systems from the ground up. Role overview The Operations Leader will design, optimize, and scale operational frameworks that directly influence business growth, efficiency, and profitability. The position calls for a strategic thinker who can also manage day-to-day execution, ensuring processes are both well-crafted and consistently followed across teams. Key responsibilities Lead all aspects of business operations, taking responsibility for execution across multiple functions Develop and refine operational systems to support business objectives Collaborate with leadership, product, sales, and support teams to align operational goals with company strategy Drive transformation initiatives that strengthen the company’s competitive position Requirements Minimum 10 years of experience in operations or related leadership roles Proven ability to build and scale systems in complex environments Track record of managing execution with discipline and consistency Compensation Salary range: ₹20,000,000 – ₹40,000,000 (INR 200–400 LPA)

Role Overview Laundryheap is hiring a Division Manager - Operations in Bengaluru, Karnataka. This role leads daily operations, manages a team, and works to improve efficiency and customer satisfaction across the division. What You Will Do Oversee day-to-day operational activities Manage and support team members Implement strategic initiatives to drive growth and streamline services Focus on optimizing processes for better efficiency and customer experience Contribute to a collaborative and forward-thinking workplace What Matters Here Leadership experience in operations Ability to drive process improvements Strong focus on team development and customer satisfaction Comfort with strategic planning and execution

Role Overview Renesa Electronics is hiring a Director of Facilities to lead facilities management in Bengaluru. This leadership position focuses on keeping our spaces safe, efficient, and supportive of productive work. What You Will Do Oversee daily operations of all facility functions Develop and implement strategies for facility improvement and maintenance Manage resources and budgets for facilities operations Lead and support a team responsible for facility upkeep Work closely with other departments to align facility plans with company goals Who We’re Looking For Experience managing facilities, preferably in a leadership role Strong skills in strategic planning and resource management Ability to guide teams and foster collaboration across departments

Role Overview 2070health is hiring a Fertility Director to guide its fertility services in Bengaluru, Karnataka, India. This leader will oversee fertility programs, maintain high standards of care, and support the use of advanced reproductive technologies. What You Will Do Direct fertility programs and ensure clinical excellence Lead and motivate a team of healthcare professionals Work with external partners to improve patient outcomes Implement and support new reproductive technologies What We’re Looking For Extensive experience in reproductive medicine Strong leadership and team management skills Ability to collaborate across disciplines and with external organizations Dedication to advancing fertility care and patient results

Role overview The Director of Engineering at Euromonitor International provides leadership for engineering teams in Bengaluru, Karnataka, India. This position shapes the approach to technology projects, sets team priorities, and ensures that engineering practices support the company’s business objectives. What you will do Guide and mentor engineers to deliver reliable, high-quality technology solutions Supervise the development of applications that enable clients to access key insights Establish clear strategies to align engineering work with broader company goals

Role overview Eurofins Scientific seeks a Director of IT based in Bengaluru. This senior leader will shape technology strategy and oversee major initiatives that influence the company’s IT direction. Key responsibilities Lead technology projects that advance business goals Drive improvements in IT infrastructure to boost operational efficiency Enhance cybersecurity measures and maintain compliance standards Promote new solutions that support organizational growth and adaptation Requirements Proven experience managing strategic technology programs in IT leadership roles Strong expertise in infrastructure, security, and leading technical teams Skilled at aligning technical initiatives with broader business needs Candidates interested in using technology to drive meaningful change are welcome to apply.