Customer Support Specialist at Weekday's Client | Bengaluru

Role Overview Weekday's Client is hiring a Customer Support Specialist in Bengaluru, Karnataka, India. This full-time position centers on supporting parents and students, ensuring each interaction meets high standards for professionalism, empathy, and accuracy. What You Will Do Respond to customer inquiries across multiple channels Resolve issues promptly and document each interaction carefully Collaborate with internal teams to address complex concerns Maintain detailed and organized records of all communications Who Succeeds in This Role Comfortable working in a structured environment Detail-oriented and consistent in task execution Calm under pressure and able to manage several interactions at once Strong focus on customer satisfaction If you value precision, enjoy helping others, and thrive on delivering reliable support, consider joining the team at Weekday's Client.

Weekday's Client is seeking a Network Engineer in Bengaluru, Karnataka to design, build, and maintain reliable network infrastructure. This role supports enterprise-scale networks that form the backbone of business operations. Key responsibilities Develop, implement, and support networking systems to maintain strong connectivity and high uptime. Oversee enterprise networks and troubleshoot complex technical issues as they occur. Collaborate with teams across the company to deploy scalable network solutions. Monitor network performance and make improvements to enhance business operations. Apply security protocols and adhere to industry standards in all network activities. Requirements Strong grasp of networking concepts and principles. Practical experience with network devices and protocols. Comfort working in high-availability environments and responding quickly to issues. Ability to work effectively with colleagues from various teams and backgrounds. This position provides the opportunity to work on large-scale networks and support essential business systems within a collaborative environment.

Role Overview Weekday's Client is hiring a Data Analyst to join a growing, data-focused team in Bengaluru, Karnataka. This is a full-time position for candidates with 1 to 2 years of experience. The team values attention to detail and a strong analytical mindset. What You Will Do Work with product, engineering, and business teams to turn raw data into meaningful insights Build and maintain data pipelines using Python, SQL, and modern data platforms Develop dashboards and reports to support decision-making Collaborate with cross-functional stakeholders to ensure data is accurate, accessible, and reliable Analyze complex datasets and present findings in a clear, actionable way What We’re Looking For 1 to 2 years of experience as a Data Analyst or in a similar analytical role Proficiency with Python and SQL Experience working with modern data platforms Strong attention to detail and a business-oriented approach to data Ability to communicate insights clearly to technical and non-technical teams Compensation Salary range: Rs 1,000,000 - Rs 1,500,000 (INR 10-15 LPA) Location Bengaluru, Karnataka, India

Role Overview Weekday's Client is hiring a Golang Developer to join their team in Bengaluru or Mumbai. This full-time position focuses on building applications and services with Go. Candidates should bring at least 3 years of relevant experience. Key Responsibilities Design and build applications and services using Golang. Develop and maintain RESTful APIs and gRPC services. Create scalable microservices architectures. Apply data structures, design patterns, and object-oriented programming to deliver resilient solutions. Integrate and manage message queues such as RabbitMQ and other workflow messaging platforms. Work with the Gin framework and Temporal workflows to build solutions. Optimize queries and manage PostgreSQL databases using ORM tools. Location Bengaluru or Mumbai, India Compensation Salary range: Rs 500000 - Rs 2500000 (INR 5 - 25 LPA) Minimum Experience 3 years Job Type Full-time

As a Product Support Engineer (L2) at weekday-1, you will play a crucial role in ensuring our products meet the highest standards of reliability and performance. You will be the first point of contact for technical escalations, providing expert support to our clients and internal teams. Your responsibilities will include troubleshooting complex issues, guiding customers through technical solutions, and collaborating with cross-functional teams to enhance our product offerings.

Role overview Weekday's client is hiring a Senior SAP ABAP Developer based in Bengaluru, Karnataka, India. This role centers on designing, building, and improving enterprise applications within SAP ECC environments. The position offers a salary range of INR 1,000,000 to INR 2,500,000 (10-25 LPA). What you will do Create and implement SAP ABAP solutions for complex enterprise systems. Enhance and fine-tune existing SAP ECC applications to meet changing business requirements. Work closely with functional consultants and business stakeholders to turn requirements into technical deliverables. Use modern technologies, such as Python, to extend SAP functionality when appropriate. Identify and resolve technical issues to ensure system reliability and performance. Requirements At least 5 years of experience in SAP ABAP development. Solid background working with SAP ECC environments. Comfortable collaborating with both technical and non-technical team members. Experience with Python for SAP enhancements is considered an advantage. Proven skills in system optimization and troubleshooting. Compensation Salary range: INR 1,000,000 - INR 2,500,000 (10-25 LPA).

Join our dynamic team as a Center Coordinator for one of Weekday's esteemed clients!Salary: ₹4,00,000 - ₹5,00,000 per annumMinimum Experience: 1 yearLocation: BengaluruJob Type: Full-timeAs a Center Coordinator, you will serve as the primary point of contact for our clients, ensuring an exceptional front-office experience for all visitors. You will be responsible for managing customer interactions from the moment they arrive until they are directed to the appropriate service personnel. This role emphasizes coordination, communication, and a high standard of hospitality, ultimately contributing to a positive first impression and the efficient flow of customer service.Key ResponsibilitiesOversee front-desk operations, including customer reception and initial engagement.Provide a warm welcome to customers, ensuring a professional and friendly atmosphere.Address walk-in and pre-visit queries with accurate information and assistance.Assign customers to the right advisors based on availability and their specific needs.Facilitate smooth customer flow to minimize wait times and enhance service delivery.Monitor waiting areas to ensure customer comfort and maintain an inviting environment.Arrange refreshments and uphold high hospitality standards throughout the center.Support daily front-office tasks and contribute to a well-organized workspace.Act as a liaison between customers and internal teams to ensure effective service management.What Makes You a Great Fit1-5 years of experience in customer service, hospitality, or front-desk roles.Excellent interpersonal and communication skills, coupled with a pleasant and professional demeanor.Ability to multitask while maintaining attention to detail and customer satisfaction.Strong organizational skills to effectively manage customer flow.Fluency in English and the local language for effective communication.A customer-centric mindset with the ability to resolve inquiries and situations calmly.Comfortable in a dynamic, customer-facing environment with significant interaction.

Join our dynamic team at Weekday-1 as a passionate and knowledgeable Sanskrit Teacher. In this role, you will inspire students to appreciate the rich linguistic heritage of Sanskrit while fostering a love for learning. You will create engaging lesson plans, facilitate class discussions, and assess student progress to ensure a vibrant learning environment.

Role overview Weekday is seeking an HR Executive based in Bengaluru to support one of its clients. This full-time position centers on managing the complete hiring cycle and contributing to a positive workplace culture. The salary for this role ranges from Rs 400,000 to Rs 700,000 (INR 4-7 LPA). Candidates should have at least 1 year of relevant HR experience. What you will do Recruit blue-collar staff for luxury hotels and premium coworking spaces. Source candidates for roles in sales, marketing, and operations. Manage onboarding and offboarding for employees. Oversee payroll operations. Coordinate performance appraisal and evaluation cycles. Lead initiatives to strengthen and enhance organizational culture. Requirements Minimum 1 year of relevant HR experience. Background in recruiting blue-collar workers, especially in hospitality or coworking environments, is preferred. Compensation Salary offered: Rs 400,000 to Rs 700,000 (INR 4-7 LPA).

As a Customer Relationship Specialist, you will play a crucial role in ensuring our clients have a smooth onboarding experience. Your responsibilities will include:1. **New Client Onboarding**: Lead the onboarding journey for new clients, providing a warm welcome, detailing our products and services, and helping them familiarize themselves with our platform.2. **Client Assistance**: Serve as the primary contact for clients, addressing their queries and concerns through phone and email communications. Provide knowledgeable support to help them utilize our offerings effectively.3. **Problem Resolution**: Proactively identify and troubleshoot client issues, working diligently to achieve quick resolutions. Collaborate with internal teams to ensure client concerns are handled accurately and promptly.4. **Relationship Building**: Forge and maintain strong, lasting relationships with clients, understanding their unique needs to provide personalized support.5. **Client Education**: Equip clients with insights and educational resources, informing them about updates, new features, and best practices to enhance their experience with our products and services.6. **Client Feedback**: Act as a liaison between clients and internal teams, relaying valuable feedback that contributes to the enhancement of our offerings.7. **Record Keeping**: Ensure accurate and up-to-date maintenance of client records and interactions within our CRM system.

As a Customer Relationship Specialist at Altisource, you will play a pivotal role in ensuring our clients receive the utmost support and guidance. Your responsibilities will include:1. New Client Onboarding: Lead new clients through a seamless onboarding process, offering a warm welcome and comprehensive explanations of our products and services, ensuring they fully understand our platform and offerings.2. Client Assistance: Serve as the primary point of contact for our clients, attentively addressing their inquiries and concerns through phone calls and emails, while providing expert assistance to help them navigate our services effectively.3. Problem Resolution: Proactively identify and resolve client issues, collaborating with internal teams to ensure accurate and timely solutions to client concerns.4. Relationship Building: Foster and maintain strong, enduring relationships with clients by understanding their unique needs and preferences, providing personalized support tailored to them.5. Client Education: Equip clients with valuable insights and educational resources to empower informed decision-making. Keep them updated on new features and best practices to enhance their experience with our offerings.6. Client Feedback: Act as a vital link between clients and internal teams, relaying valuable feedback that drives improvements in our services.7. Record Keeping: Ensure accurate and timely documentation of client interactions in our CRM system.

Join a Leading Educational Center as a Centre ManagerWeekday-1 is actively seeking a passionate and results-oriented Centre Manager to oversee the operations of our client’s center in Bengaluru. This position is perfect for individuals who possess exceptional leadership skills, operational knowledge, and a drive for fostering business growth.As Centre Manager, you will be at the forefront of managing daily operations, ensuring outstanding service delivery, leading diverse teams, and meeting revenue and performance metrics.Key Responsibilities:Direct all center operations to enhance efficiency, productivity, and alignment with company standards.Create and execute strategies aimed at business growth, customer satisfaction, and increased center profitability.Guide, mentor, and motivate a team of academic counselors, sales personnel, and support staff to achieve their goals.Track and evaluate key performance indicators (KPIs) including enrollments, conversions, and retention rates.Maintain exemplary customer engagement through high service standards and effective resolution of escalations.Organize local marketing initiatives, outreach programs, and partnerships to drive lead generation and boost brand visibility.Ensure operational excellence through strategic scheduling, resource management, and process improvements.Analyze performance data and compile reports to offer insights and recommendations for ongoing improvements.Guarantee compliance with organizational policies, quality standards, and regulatory requirements.Collaborate with cross-functional teams in sales, marketing, and academic operations to ensure alignment with overall business goals.

Join the dynamic team at weekday-1 as a Data Analyst. In this role, you will leverage your analytical skills to interpret complex data sets and provide actionable insights. Your primary responsibilities will include data mining, analysis, and visualization to support our business objectives. We are looking for an individual who is passionate about data and has a keen eye for detail.

Join our dynamic sales team as a Sales Development Representative at weekday-1. In this pivotal role, you will be responsible for identifying and engaging potential clients, nurturing leads, and driving sales opportunities. Your role will involve collaboration with various departments to ensure our customers receive an exceptional experience.

Join Weekday's dynamic team!We are seeking a passionate and proactive individual for the role of Sample Job. This position offers a fantastic chance to gain hands-on experience while contributing to diverse projects alongside our skilled team of professionals.Key Responsibilities:Assist in daily operational and project management tasks.Support team members in reaching project milestones and deadlines.Engage in brainstorming sessions, providing innovative and creative ideas.Conduct research and analysis to bolster ongoing projects.Ensure organized documentation and reporting for project activities.

We are seeking a talented and motivated Infrastructure Engineer to join our dynamic team at weekday-1. In this role, you will be responsible for designing, implementing, and maintaining robust infrastructure solutions that support our growing business needs. You will collaborate with cross-functional teams to ensure optimal performance, reliability, and security across our systems.Your expertise in infrastructure technologies will play a vital role in shaping our IT landscape and enhancing our operational efficiency. If you are passionate about technology and infrastructure, we want to hear from you!

Join our innovative team at Weekday-1 as a Software Engineer. You will play a critical role in developing and enhancing cutting-edge software solutions that drive our business forward. Collaborate with cross-functional teams to design, implement, and maintain scalable applications that meet user needs.This position offers a unique opportunity to work in a dynamic environment, where your contributions will directly impact the success of our projects.

Join our dynamic team as a Senior Product Manager for one of Weekday-1's esteemed clients!With a minimum of 10 years of experience, you will play a pivotal role in driving product strategy and execution in Bengaluru.This full-time position encompasses a wide array of responsibilities including product delivery, quality assurance, user acceptance testing (UAT), requirement analysis, defect tracking, release management, and roadmapping throughout the application development lifecycle.Your expertise in business analysis, wireframing, implementing enhancements, sprint release tracking, and product analytics will be essential as you interact with clients and manage a talented team.

Join our dynamic team as a Sales Development Representative (SDR) at weekday-1. In this role, you will be instrumental in driving our sales efforts by identifying and qualifying new business opportunities and establishing relationships with potential clients. You will collaborate closely with our sales and marketing teams to create effective outreach strategies that resonate with our target audience.Your responsibilities will include conducting market research, outreach via email and phone, and nurturing leads through the sales funnel. This is an exciting opportunity for someone looking to start their career in sales within a fast-paced and innovative environment.

Join weekday-1 as a Data Engineer and play a pivotal role in transforming data into actionable insights. You will be responsible for designing and implementing robust data pipelines, optimizing data flows, and ensuring the integrity and security of our data systems. If you're passionate about leveraging data to drive business decisions, this opportunity is for you.