Customer Service Representative at intuitive | Bengaluru

Join our dynamic team at Intuitive as a Customer Service Representative, where you will play a pivotal role in enhancing client satisfaction. Your primary responsibilities will include responding to customer inquiries, troubleshooting issues, and providing accurate information about our products and services.We are looking for individuals who possess excellent communication skills, a positive attitude, and a passion for helping others. If you thrive in a fast-paced environment and are eager to contribute to a team dedicated to improving patient outcomes, we want to hear from you!

Intuitive is seeking a Salesforce Developer in Bengaluru to help strengthen its Salesforce applications and infrastructure. This position involves working closely with colleagues from different departments to create, improve, and launch Salesforce solutions tailored to internal business needs. Role overview This role focuses on designing, building, and deploying Salesforce features that support daily operations and long-term goals. Collaboration is central, as projects often require input and feedback from teams across the company. What you will do Work with cross-functional teams to understand requirements and translate them into Salesforce solutions Develop and maintain Salesforce applications and related infrastructure Support deployment and ensure solutions meet stakeholder needs Location This position is based in Bengaluru.

Primary Function of PositionThe Senior Business System Analyst will bridge the gap between technical capabilities and functional business processes, playing a pivotal role in the implementation of software solutions and systems. This position serves as a subject matter expert, responsible for identifying, analyzing, refining, translating, and documenting business requirements from ISI business teams.Essential Job DutiesConduct thorough analysis of business processes, performing fit-gap assessments and providing cost-effective proposals to ISI business teams to address inefficiencies and risks in process and system design.Develop comprehensive functional specifications while collaborating with cross-functional and development teams to ensure the successful delivery of technical objects.Review and contribute to design and configuration documents as well as functional specifications.Execute unit and integration testing, along with regression testing.Support ISI’s production processes and all related business systems functions.Collaborate with ISI IT and business teams to optimize and enhance business processes and technical solutions.Identify discrepancies between current and future business process states, prioritizing improvement opportunities utilizing the Business Capability Matrix (BCM).Lead and facilitate meetings with business users to gather essential process information for effective system solutions.Provide insights and guidance to the development team during the development phase to align with business needs.Assist business teams in defining reporting requirements while working closely with the data warehouse team.Conduct quality assurance validations and oversee User Acceptance Testing (UAT).Support, assist, and train users on newly modified system configurations, emphasizing the impact on business processes.

Join our innovative team at Intuit as a Senior Software Engineer, where you will play a pivotal role in advancing key data platform initiatives aimed at delivering outstanding services for tax, personal finance, and small business clients.As a critical contributor, you will be responsible for the successful development and delivery of high-quality RESTful web services software, including requirements gathering, design, coding, and comprehensive documentation.Your position will involve approximately 80-95% hands-on coding, so a deep commitment to software engineering excellence is essential.We value individuals who are passionate about all facets of software engineering and eager to explore new programming languages, algorithms, data structures, techniques, tools, libraries, and processes.You will also be tasked with resolving defects and bugs throughout the QA testing phases, as well as during pre-production, production, and post-release patches.Experience with Agile development methodologies, including SCRUM and Extreme Programming, is essential for success in this role.

As a Customer Service Representative at kgtiger2, you will play a pivotal role in delivering exceptional installation and licensing support to our customers. You will address day-to-day inquiries through various communication channels including phone, email, and web, ensuring our clients receive the highest level of service and assistance.

We are seeking an exceptional Program Manager with a robust background in program management, outstanding leadership, and communication abilities. The ideal candidate will be adept at driving transformation within a matrixed environment and possess experience in finance and compliance technologies. We value high performers who are creative problem solvers, enthusiastic about innovation, and have a proven track record of delivering quality results on time.Key Responsibilities:• Oversee technical program management for projects involving global teams.• Collaborate with stakeholders such as product management, engineering managers, architects, and quality engineering leaders to plan initiatives.• Spearhead the rollout of agile practices within Intuit’s finance and compliance technologies team.• Establish a shared vision and cultivate strong cross-functional relationships across various business units (e.g., Program Management, Product Management, and Quality Engineering).• Set up and track delivery metrics.• Communicate risks and issues clearly to senior management and proactively engage with stakeholders to resolve them.

Join our team as a Customer Service Representative with one of our esteemed clients located in Bengaluru. We are looking for candidates who are passionate about customer service and eager to contribute to our dynamic team.Position: Customer Service RepresentativeLocation: BengaluruExperience Level: 2 – 3 years in Customer ServiceKey Responsibilities:Manage order creation: Receive, verify, and input customer orders into SAP while ensuring accuracy and timely follow-up on any discrepancies.Handle order maintenance: Process requests for changes, cancellations, and other adjustments in compliance with company policies.Oversee order confirmations: Collaborate with internal teams to validate delivery schedules and communicate updates to customer service representatives.Adopt and promote the Market Based Management culture and philosophy.Flexibility to work shifts as business needs dictate.Assist with additional back-office tasks as assigned by management.Performance Metrics:Focus on productivity, utilization, accuracy, turnaround time, and quality KPIs.Adhere to departmental goals set at the beginning of each calendar year.Education Requirements:Mandatory:Diploma or Bachelor's DegreeProficient in English, both written and verbalStrong computer skills, including proficiency in Microsoft Excel, Word, and OutlookPreferred:Familiarity with SAP or ERP systemsProficiency in Chinese, Mandarin (both spoken and written)Experience:2 to 3 years of customer service experience, ideally in the electronics industry. Recent graduates with relevant qualifications are encouraged to apply.Required Skills:Attention to detail and accuracy in data processingStrong sense of urgencyExcellent time management skills to meet deadlinesDetail-oriented mindset

We are seeking a dynamic and experienced Product Manager who will play a key role in shaping the future of Intuit's finance and compliance technologies. The ideal candidate will possess a robust background in product management, exceptional leadership and communication abilities, and a proven track record in driving impactful change within a complex, matrixed environment. A strong passion for innovation and a history of delivering high-quality results on time are essential.Key ResponsibilitiesDefine and envision the future for Intuit’s finance and compliance technologies while effectively managing short-term priorities across existing platforms.Collect and prioritize business requirements from a diverse array of stakeholders, including finance, sales, marketing, customer care, and product development teams.Ensure timely delivery of business outcomes that meet both quality standards and technical objectives.Enhance and maintain open communication channels at all organizational levels, demonstrating a deep understanding of the finance and compliance needs.Develop and manage the roadmap for financial management platforms, ensuring engagement from key stakeholders across Intuit.

As a Senior Staff Network Engineer, you will leverage your advanced troubleshooting skills to drive improvements across our network infrastructure. Your role will involve identifying automation opportunities that enhance quality, reduce time to market, and boost operational efficiencies.Utilize your technical expertise to optimize change, incident, and problem management processes, ensuring that we meet and exceed our Service Level Agreements (SLAs).Deliver impactful technical and process improvements that significantly enhance system availability.Act as a representative in change, incident, and problem management discussions.Define and implement Standard Operating Procedures, while establishing hardware and software standards.Create and develop workflows and programmable automation procedures.Proactively identify risks, gaps, and issues, navigating the organizational landscape to drive resolutions.Design networks that align with Intuit’s strategic direction, adapting to evolving business needs.Conduct lab tests on network prototypes to validate concepts and ensure readiness for production.Prepare High-Level and Low-Level Designs that translate business requirements into actionable technical and process flows.Participate in an on-call rotation to support network operations.

Join our dynamic team at Intuit as a Senior Software Engineer, where you will play a pivotal role in supporting vital data platform initiatives aimed at enhancing services for tax, personal finance, and small business customers.As part of the team, you will be responsible for the successful delivery of high-quality REST web services software, which encompasses requirements gathering, design, coding, documentation, and more. This role involves approximately 80-95% hands-on coding, ensuring that you are deeply engaged in the development process.We seek an individual who is passionate about all facets of software engineering and is eager to continually learn new languages, algorithms, data structures, techniques, tools, libraries, and processes. You will also be responsible for identifying and resolving defects and bugs during QA testing, pre-production, production, and post-release patches.Experience with Agile Development methodologies, including SCRUM and Extreme Programming, is essential to thrive in this role.

Join our dynamic team at ph7 as a Customer Service Representative! In this entry-level role, you will be the first point of contact for our customers. Your primary responsibilities will include resolving inquiries, providing support, and ensuring customer satisfaction. We are looking for enthusiastic individuals who are eager to learn and grow with us.

About the Role betsol is looking for a Customer Support Executive in Bengaluru. This position serves as the main contact for customers, handling inquiries and resolving issues with care and efficiency. Strong communication and a knack for problem-solving are key to maintaining customer satisfaction and loyalty.

As a Customer Relationship Specialist at Altisource, you will play a pivotal role in ensuring our clients receive the utmost support and guidance. Your responsibilities will include:1. New Client Onboarding: Lead new clients through a seamless onboarding process, offering a warm welcome and comprehensive explanations of our products and services, ensuring they fully understand our platform and offerings.2. Client Assistance: Serve as the primary point of contact for our clients, attentively addressing their inquiries and concerns through phone calls and emails, while providing expert assistance to help them navigate our services effectively.3. Problem Resolution: Proactively identify and resolve client issues, collaborating with internal teams to ensure accurate and timely solutions to client concerns.4. Relationship Building: Foster and maintain strong, enduring relationships with clients by understanding their unique needs and preferences, providing personalized support tailored to them.5. Client Education: Equip clients with valuable insights and educational resources to empower informed decision-making. Keep them updated on new features and best practices to enhance their experience with our offerings.6. Client Feedback: Act as a vital link between clients and internal teams, relaying valuable feedback that drives improvements in our services.7. Record Keeping: Ensure accurate and timely documentation of client interactions in our CRM system.

Role Overview Weekday's Client is hiring a Customer Support Specialist in Bengaluru, Karnataka, India. This full-time position centers on supporting parents and students, ensuring each interaction meets high standards for professionalism, empathy, and accuracy. What You Will Do Respond to customer inquiries across multiple channels Resolve issues promptly and document each interaction carefully Collaborate with internal teams to address complex concerns Maintain detailed and organized records of all communications Who Succeeds in This Role Comfortable working in a structured environment Detail-oriented and consistent in task execution Calm under pressure and able to manage several interactions at once Strong focus on customer satisfaction If you value precision, enjoy helping others, and thrive on delivering reliable support, consider joining the team at Weekday's Client.

As a Customer Relationship Specialist at Altisource, you will play a pivotal role in enhancing our client experience. Your primary responsibilities will include:1. **New Client Onboarding**: Lead the onboarding process for new clients, ensuring they receive a warm welcome and comprehensive understanding of our products and services.2. **Client Assistance**: Serve as the primary point of contact for clients, addressing inquiries and concerns through phone and email communications, while providing informed guidance to navigate our offerings effectively.3. **Problem Resolution**: Proactively identify and resolve client issues, collaborating with internal teams to ensure timely and accurate responses.4. **Relationship Building**: Cultivate and maintain strong, long-lasting client relationships by understanding their unique needs and preferences, delivering personalized support.5. **Client Education**: Provide insights and educational resources to empower clients in making informed decisions about our products and services, including updates and best practices.6. **Client Feedback**: Act as a liaison for client feedback, sharing valuable insights with internal teams to enhance our services and offerings.7. **Record Keeping**: Ensure accurate documentation of client interactions in our CRM system to maintain up-to-date records.

As a Customer Relationship Specialist, you will play a crucial role in ensuring our clients experience a seamless onboarding journey. You will welcome new clients, explain our innovative products and services, and assist them in navigating our platform. Your responsibilities include:1. **New Client Onboarding:** Lead the onboarding process for new clients, providing a warm welcome and clear explanations of our offerings.2. **Client Assistance:** Serve as the primary point of contact for client inquiries via phone and email, providing knowledgeable support to enhance their experience.3. **Problem Resolution:** Identify and resolve client issues promptly, collaborating with internal teams to ensure swift solutions.4. **Relationship Building:** Foster strong, lasting relationships with clients by understanding their unique needs and preferences for personalized support.5. **Client Education:** Share insights and educational resources to empower clients in making informed decisions about our products and services.6. **Client Feedback:** Act as a liaison between clients and internal teams, sharing valuable feedback to enhance our offerings.7. **Record Keeping:** Maintain accurate client records and interactions within our CRM system.

As a Customer Relationship Manager, you will play a pivotal role in onboarding new clients, ensuring they have a seamless experience as they integrate with our platform. Your responsibilities will include:1. **New Client Onboarding**: Lead the onboarding process for new clients by providing a friendly welcome, explaining our range of products and services, and helping them navigate our platform.2. **Client Assistance**: Serve as the primary point of contact for clients, addressing their inquiries and concerns through phone and email. Provide knowledgeable support to enhance their navigation of our offerings.3. **Problem Resolution**: Proactively identify and troubleshoot client issues while collaborating with internal teams to ensure timely and effective resolutions.4. **Relationship Building**: Cultivate and maintain strong, lasting relationships with clients by understanding their specific needs and preferences, allowing you to tailor your support accordingly.5. **Client Education**: Equip clients with insights and resources to make informed decisions. Communicate updates, new features, and best practices to enhance their overall experience.6. **Client Feedback**: Act as a liaison between clients and internal teams, delivering valuable feedback to improve our services and offerings.7. **Record Keeping**: Ensure accurate and thorough documentation of client interactions and records within our CRM system.

As a Customer Relationship Specialist at Altisource, you will play a pivotal role in ensuring an exceptional onboarding experience for new clients. Your responsibilities will include:New Client Onboarding: Lead new clients through their onboarding journey, warmly welcoming them, explaining our range of products and services, and assisting them in navigating our platform.Client Assistance: Serve as the primary point of contact for clients, addressing inquiries and concerns through phone and email, providing knowledgeable guidance for effective navigation of our offerings.Problem Resolution: Identify client issues and work diligently to resolve them swiftly, collaborating with internal teams to ensure timely and accurate solutions.Relationship Building: Cultivate strong, enduring relationships with clients by understanding their unique needs and preferences and delivering personalized support.Client Education: Provide insights and educational resources that empower clients to make informed decisions, including updates on new features and best practices to enhance their experience.Client Feedback: Act as a vital link between clients and internal teams, conveying valuable feedback to improve our services.Record Keeping: Ensure accurate and up-to-date maintenance of client records within our CRM system.

As a Customer Relationship Specialist, you will play a pivotal role in ensuring our clients experience a seamless onboarding journey. Begin by warmly welcoming new clients, guiding them through our diverse range of products and services, and helping them navigate our platform effectively.In this position, you will serve as the primary point of contact for clients, promptly addressing their questions and concerns through both phone and email communications. Your expertise will be vital in providing insightful guidance and support.Additionally, you will be responsible for identifying and resolving any issues that clients may encounter, collaborating with internal teams to ensure accurate and timely solutions.Building meaningful, long-lasting relationships with clients is essential. By understanding their unique needs, you will tailor your interactions to provide personalized support and education, empowering clients to make informed decisions.Acting as a liaison between clients and our internal teams, you will convey valuable feedback to enhance our offerings. Finally, you will maintain meticulous records of client interactions within our CRM system to ensure our records are always accurate and up-to-date.

Fictiv Empowers Hardware Innovators to Create Superior Products SwiftlyAt Fictiv, we are dedicated to supporting product innovators in their journey to creation.Fictiv is a leading global manufacturing and supply chain company that enables enterprises to scale across four manufacturing centers located in India, Mexico, China, and the U.S. Our clients leverage Fictiv's expertise to access top-tier production capabilities, optimize logistics, and mitigate supply chain risks, facilitating a seamless transition from prototype to full-scale manufacturing. To date, we have successfully delivered over 35 million commercial and prototype parts across various sectors including aerospace, robotics, automotive, and climate tech, enabling rapid innovation and sustainable growth. Customer Care Specialist – MiSUMiWork Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours) MiSUMi is committed to empowering engineers and innovators to shape the future.As a global pioneer in configurable mechanical components and manufacturing solutions, MiSUMi (the parent company of Fictiv) utilizes advanced technology, operational excellence, and an unwavering commitment to customer satisfaction to support our clients from prototyping through to production with unmatched speed, accuracy, and reliability.Our extensive global footprint combined with unparalleled manufacturing expertise ensures that we deliver swift, precise, and seamless service, allowing our customers to operate at the forefront of innovation.Job Role OverviewAre you driven by the desire to deliver outstanding customer experiences within a dynamic, high-performance setting? Do you excel in accuracy, responsiveness, and real-time problem-solving?As a Customer Care Specialist, your primary responsibility will be to facilitate fast and accurate order processing while maintaining proactive and professional communication with our U.S.-based clientele. Acting as a trusted customer advocate, you will handle quotations, sales orders, and issue resolution, ensuring that every interaction exemplifies MiSUMi’s dedication to service excellence.This operationally-focused role requires a detail-oriented mindset where responsiveness, accountability, and customer-centricity are paramount. Your performance will directly influence customer satisfaction scores as assessed through our Voice of Customer program.