Associate Sales Support Specialist - US Shift

About Fictiv Fictiv helps hardware innovators bring better products to market, faster. With manufacturing hubs in India, Mexico, China, and the United States, Fictiv supports companies as they move from prototype to full-scale production. Clients use Fictiv to access high-quality manufacturing services, streamline logistics, and reduce supply chain risks. To date, Fictiv has delivered over 35 million parts for commercial and prototype use across industries such as aerospace, robotics, automotive, and climate technology. Role Overview: Associate Sales Support Specialist (US Shift) This role is based in Bengaluru, India and supports the U.S. sales team. The Associate Sales Support Specialist handles administrative tasks, manages CRM data, processes orders, and coordinates with internal teams. Direct customer engagement is a key part of the job, including answering questions and resolving minor issues by email, chat, or phone. Work Schedule Hours: 8:30 PM – 4:30 AM IST, Monday to Friday (aligned with US Central business hours) Hybrid: 3 nights in-office, 2 nights remote each week Main Responsibilities Sales Support Update and maintain CRM systems (such as Salesforce and Odoo) with accurate sales data Prepare and process sales quotes, invoices, purchase orders, and contracts Work closely with logistics, finance, and operations teams to support the sales process Track order statuses, follow up on pending documentation, and help with reporting Manage sales documentation and ensure compliance with internal procedures Customer Engagement Respond to customer inquiries via email, chat, or phone in a timely and professional manner Provide basic product information, order updates, and support for customer requests Escalate complex issues to the appropriate team members and maintain clear communication Build rapport with customers and represent Fictiv effectively

Join Nagarro as an Associate Principal Consultant in our Support Pre-sales team. In this pivotal role, you will leverage your expertise to engage with clients, understand their needs, and provide tailored solutions that drive operational excellence. You will collaborate with cross-functional teams to enhance our service offerings and contribute to business development strategies.

Role Overview The Reconciliation Specialist focuses on maintaining accurate financial records for patient accounts and billing in the US healthcare sector. This position is based in Bengaluru, Karnataka, India. Main Responsibilities Review financial transactions linked to patient accounts and billing activities Identify and investigate discrepancies in records Coordinate with cross-functional teams to resolve issues promptly Help refine reconciliation processes for greater efficiency Support compliance with healthcare industry standards and regulations What Helps in This Role Strong analytical skills Attention to detail Experience working with financial data or healthcare billing is useful Ability to collaborate with teams across departments

We are seeking a dedicated Internal Sales Associate to join our team in Bengaluru. This position plays a crucial role in managing customer interactions, handling quotations and purchase orders, and supporting our external sales teams to ensure seamless sales processes. The successful candidate will possess engineering expertise, a strong understanding of customer experience (CX) and customer relationship management (CRM) tools, and experience in a multinational corporation (MNC) environment.Key Responsibilities:Customer Engagement & Sales Support:Address customer inquiries and deliver comprehensive product information.Respond to Requests for Quotations (RFQs) by preparing and sending accurate quotations tailored to customer needs.Process purchase orders (POs) and maintain timely follow-ups with clients.Build and sustain strong customer relationships through effective communication and support.Sales Coordination & CRM Management:Update and maintain customer interaction records within the CRM system to monitor sales activities.Analyze customer needs and provide valuable insights to the external sales team.Manage documentation and coordination for import and export transactions.Generate and evaluate Management Information System (MIS) reports for sales tracking and performance assessment.External Sales Support:Collaborate closely with the external sales team to provide essential back-end support.Assist in lead generation, follow-ups, and converting inquiries into successful sales.

Sales Coordination and Reconciliation:Actively coordinate with distributors and the commercial team to gather stock and sales statements, ensuring accurate reconciliation of sales data.Collaborate closely with the finance department to collect sales data and prepare daily sales flash reports for timely submission to the commercial team.Work with the commercial team to ensure accurate updates of HCP/account level secondary data in the CRM tool within specified timelines, and prepare quintile reports for the commercial team.Prepare monthly and ad hoc performance reports and presentations that track and analyze business performance against budget and field targets, including generating Management Information System (MIS) reports for daily, monthly, and quarterly assessments.Deliver timely, accurate, and high-quality analysis to support the commercial team in making informed business decisions. Monitor and evaluate employee-level sales performance while ensuring business hygiene in accordance with standard operating procedures (SOPs) and conducting quality checks on various reports and analyses. Provide the business excellence team with relevant data for incentive calculations.Commercial Discounts:Coordinate with the finance department to support the implementation of commercial policies. Track, analyze, and provide insights on account/HCP-level commercial discounts to the commercial team in a timely manner.Data Updates in CRM Tool:Collaborate with the business excellence team and CRM vendor to ensure regular updates of distributor, product, and discount masters. Guarantee the accuracy of sales data in the CRM tool across all roles.Target and Sales Forecasting:Understand business needs and objectives, assisting the commercial team in preparing target and sales forecasts based on relevant sales trends. Responsible for maintaining accurate records of distributors, employees, products, and pricing.

Role Overview Bosch Group is looking for an IT Support Specialist to join the team in Bengaluru. This role focuses on supporting employees with technical issues and maintaining the smooth operation of IT systems across the organization. What You Will Do Respond to IT support requests from employees Troubleshoot hardware and software issues Help ensure IT systems run reliably Contribute to a productive work environment by resolving technical problems promptly Location Bengaluru

Dear Job Seekers,Exciting opportunities are available for Day Shift Customer Support Executives!If you are interested, please visit our office for a face-to-face interview. Interview Dates: 8th September 2025 & 9th September 2025Interview Time: 10 AM to 1 PMContact Person: Sridevi (9945764799) Job Responsibilities:Providing exceptional support and assistance to our customers. Eligibility Criteria:Language Proficiency: Excellent communication skills in English and Hindi.Educational Qualification: PUC, ITI, any undergraduate degree, or any postgraduate degree.Experience: Freshers and candidates with up to 3 years of experience are welcome to apply.Age Limit: Candidates should be below 30 years of age.Location: Marathahalli, Bengaluru.Shift: Day Shift (No transport provided).Salary: Up to ₹27,000 plus incentives. Note: Please refer your friends to this opportunity! Venue:Valuestream Business Solutions Pvt Ltd2nd floor, Soul space paradigm, Marathahalli Village, Marathahalli, Bengaluru - 560037Landmark: Near Sidewalk Club and Bata Showroom (Marathahalli Multiplex). Regards,Sridevi

Join Armis, the leader in cyber exposure management and security, where we safeguard the entire attack surface and effectively manage cyber risk exposure in real-time. In a world that is increasingly perimeter-less, we empower organizations to continuously see, protect, and manage all critical assets, extending from ground to cloud. Our mission is to secure Fortune 100, 200, and 500 companies, alongside national governments and local entities, ensuring the safety and security of critical infrastructure, economies, and society around the clock.Armis is a privately held company headquartered in California.Location: BangaloreReports to: IT & Security Support Specialist (EU)What You Will Do:Provide professional global Tier 2-3 technical support to employees and systems both locally and remotely.Adhere to IT & Security protocols and Key Performance Indicators (KPIs).Develop and enhance technical documentation, training materials, and how-to articles to streamline the support process.Identify, automate, and document solutions for recurring issues.Oversee the onboarding setup and orientation for new employees.Manage the offboarding process for departing employees.Collaborate with cross-departmental teams to understand, research, and resolve issues.Engage with vendors and suppliers for both physical and virtual assets.Work with both on-premises and cloud systems.

Join Eurofins as a Senior Product Support Specialist, where your expertise will play a pivotal role in enhancing customer satisfaction and driving product excellence. In this dynamic position, you will troubleshoot complex issues, provide in-depth product knowledge, and collaborate with cross-functional teams to deliver outstanding support services. Your contributions will directly impact the quality and reliability of our products, ensuring clients receive top-notch service.

Location: Bengaluru, Karnataka, India Work Arrangement: Hybrid (3 days in office, 2 days remote) Shift: Flexibility to work EST and PST hours Role Overview ZoomInfo is hiring an Integrations Support Specialist II to help ensure customer success. This position focuses on building strong customer relationships and delivering prompt, accurate support for integration-related questions and incidents. The role is key to creating positive customer experiences and supporting their goals with ZoomInfo’s platform. What You Will Do Provide daily support to customers, handling incidents and offering workflow suggestions to help them get the most from ZoomInfo’s platform and integrations. Triage and escalate unresolved technical issues to engineering teams as needed. Document best practices and important information for customers using online support tools. Serve as a customer advocate by capturing feedback and sharing it internally to support ongoing product and service improvements. Develop knowledge of third-party products and integrations to guide customers on usage and adoption. Spot renewal risks and upsell opportunities, working with internal teams to resolve concerns and support successful renewals. Complete other related duties as assigned.

Who We AreSamsara (NYSE: IOT) stands at the forefront of the Connected Operations™ Cloud, transforming how organizations engaged in physical operations utilize Internet of Things (IoT) data to derive actionable insights and enhance their operational efficiency. Our mission is to improve the safety, efficiency, and sustainability of industries that form the backbone of our global economy, including agriculture, construction, field services, transportation, and manufacturing. By digitally transforming these sectors on a large scale, we are proud to contribute to their ongoing evolution.Joining Samsara means becoming a part of a team that is shaping the future of physical operations through innovative product solutions such as Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As a recently public company, you will have the autonomy and support necessary to make a significant impact as we build for the long term.About the Role:As a member of our dedicated frontline support team, you will join a group of highly skilled Technical Support Specialists. Your primary responsibility will be to provide timely and effective technical assistance to customers via phone and chat. This dynamic role requires you to be self-motivated and responsive, ensuring that our customers receive the support they need promptly. You will collaborate with other support representatives across multiple locations to deliver exceptional service.To excel in this position, you should possess experience in a technical support role, demonstrate proven customer-facing skills, and have strong communication abilities. Comfort in navigating complex technical issues and a familiarity with a fast-paced phone support environment are essential.Important Note: This position will necessitate working from our Bengaluru office as required to address support escalations. Candidates must reside within a 1.5-hour commuting distance from the office.You Should Apply If:You want to make a difference in vital industries: Your contributions will have a tangible impact—helping to maintain essential services, ensuring food availability, reducing emissions, and, most importantly, guaranteeing the safety of workers.

About Laundryheap Laundryheap is an award-winning startup transforming the laundry and dry cleaning sector. With operations in 14 countries and ongoing expansion in Europe, Asia, and North America, Laundryheap delivers clean clothes within 24 hours, making it one of the industry's fastest services. Role Overview: Chat Support Associate - Logistics Based in Bengaluru, Karnataka, this role reports to the Regional Lead. The Chat Support Associate helps ensure smooth logistics operations, supports driver onboarding, manages live delivery logistics, and addresses real-time challenges as they arise. Main Responsibilities Driver Onboarding & Recruitment Conduct outbound calls and video sessions to guide prospective drivers through onboarding and documentation. Assess driver readiness and confirm compliance with company policies and onboarding standards. Coordinate background checks, training sessions, and driver account activation. Keep stakeholders updated on onboarding progress. Planning Operations & Route Management Monitor real-time delivery operations to ensure efficient route execution and timely order completion. Provide live support to drivers via chat, calls, or internal tools during their shifts. Optimize route plans for efficiency. Identify and resolve on-route issues such as delays, misrouted items, or emergencies. Driver Support & Performance Respond to inbound driver questions about payments, feedback, scheduling, and general support. Document driver interactions, escalate unresolved issues, and follow up to ensure resolution. Monitor driver coverage to meet live demand across multiple time zones. Operations & Project Support Support team objectives by initiating or contributing to projects that improve operational workflows. Maintain internal documentation and knowledge bases. Track KPIs and flag performance issues to maintain SLA compliance. Work with teams in the UK, US, and Singapore to support cross-regional operations.

Join Eurofins as a Senior Product Support Specialist, where you will play a pivotal role in ensuring our products meet the highest standards of quality and functionality. In this dynamic position, you will be responsible for providing expert support to our customers, troubleshooting product issues, and collaborating with cross-functional teams to enhance user experience.

Join our dynamic team at Fivetran as a System Support Specialist I, where you will play a key role in providing exceptional support for our innovative data integration solutions. You will be responsible for assisting clients with troubleshooting and resolving technical issues, ensuring a seamless experience with our software products.

Join Razorpay Software Private Limited as an Associate in SME Sales, where you will play a crucial role in driving sales and cultivating relationships with small and medium enterprises. Utilize your skills to understand customer needs, present tailored solutions, and contribute to the overall growth of the company. Be part of a dynamic team dedicated to redefining the payment experience in India.

Join our dedicated team at The Nielsen Company as a Delivery Specialist in Customer Support. In this dynamic role, you will be pivotal in ensuring that our customers receive the highest level of support and service. You will handle inquiries, resolve issues, and provide insights that enhance customer satisfaction.

About the Role Konovo is hiring an Account Support Specialist in Bengaluru, Karnataka. This role focuses on supporting clients and helping maintain strong customer relationships. The position offers the chance to build skills while working with a team committed to high-quality service. What You Will Do Assist clients with their account-related questions and needs Work closely with team members to resolve customer issues Support ongoing efforts to improve customer satisfaction Location This position is based in Bengaluru, India.

Join our dynamic team as an Associate Director of Pre-sales at weekday-1, where you will play a pivotal role in driving our sales strategy and ensuring client satisfaction. In this leadership position, you will collaborate closely with the sales and engineering teams to develop innovative solutions that meet customer needs.

Join our dynamic team as an International Sales Specialist at weekday-1, where you will play a pivotal role in driving sales growth across global markets. This is an exciting opportunity to leverage your skills in building relationships, understanding client needs, and closing deals. You will be responsible for developing and executing sales strategies, identifying new business opportunities, and collaborating with cross-functional teams to ensure customer satisfaction.

What You Will Do:Deliver prompt customer support to OneDirect clients six days a week via email.Collaborate with business teams to gain insights into product usage and identify opportunities for enhancing client experiences.Deeply understand the product and troubleshoot all issues reported by clients.Oversee the management of weekly email campaigns directed to clients.Comprehend the technical implementation of the product and identify root causes of issues and requests from business teams and clients.Coordinate closely with the OneDirect tech team to resolve client issues efficiently.Conduct online demos and walkthroughs for outstation clients.