Account Support Specialist at Konovo | Bengaluru, India

About the Role Konovo is hiring an Account Support Specialist in Bengaluru, Karnataka. This role focuses on supporting clients and helping maintain strong customer relationships. The position offers the chance to build skills while working with a team committed to high-quality service. What You Will Do Assist clients with their account-related questions and needs Work closely with team members to resolve customer issues Support ongoing efforts to improve customer satisfaction Location This position is based in Bengaluru, India.

Join Konovo, a pioneering healthcare intelligence company dedicated to revolutionizing research through innovative technology that delivers faster and more effective insights. With access to the world's largest network of over 2 million healthcare professionals, we empower healthcare organizations globally. Our diverse team of over 200 employees spans across five countries, including India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States. We proudly support over 300 esteemed pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms. As we transition from a services-oriented model to a product and platform-based organization, we are expanding our hybrid team in Bengaluru. In the role of Senior DevOps Engineer, you will play a crucial role in automating and maintaining our software development processes and cloud infrastructure on AWS, gaining invaluable experience while collaborating with a global, cross-functional team focused on enhancing healthcare outcomes through market research. At Konovo, we are not just an established company; we are a rapidly growing entity driven by innovation, data, and technology. Our capabilities are showcased through our cloud-based platform, which allows clients to gather data from healthcare professionals and transform it into actionable insights using cutting-edge AI and proven market research methodologies. As a Senior DevOps Engineer, you will work in a hybrid environment (3 days in the office), where you will have the opportunity to learn new tools, enhance existing systems, and deepen your expertise in cloud operations and DevOps practices.

About the Role Konovo is looking for a Staff Accountant to help manage financial records and reporting in Bengaluru, Karnataka. This role centers on accurate bookkeeping, report preparation, and upholding accounting standards. What You Will Do Maintain detailed financial records Prepare financial reports as needed Ensure compliance with current accounting standards Location This position is based in Bengaluru, Karnataka, India.

Join Konovo as a Data Processing Specialist!Konovo is a leading global healthcare intelligence firm dedicated to revolutionizing research through innovative technology, enabling swift, reliable, and interconnected insights.We empower healthcare organizations with access to the world’s largest network of over 2 million healthcare professionals. With a talented workforce of over 200 employees spanning five countries—India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States—we collaborate with renowned names in the healthcare sector. Our esteemed clientele includes over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.As we shift from a service-based to a product-driven model, we are expanding our dynamic Bengaluru team. We are in search of a Data Processing Specialist who will play a crucial role in ensuring timely deliverables that meet client specifications. Your contributions will be vital in linking data to client outcomes, maintaining accuracy, speed, and consistency across all projects.

Konovo is a leading global healthcare intelligence company dedicated to revolutionizing research through innovative technology, facilitating quicker, improved, and interconnected insights. With access to a vast network of over 2 million healthcare professionals, Konovo stands as the largest network of its type worldwide. Our diverse team of over 200 professionals spans across five countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States. We proudly collaborate with renowned names in healthcare, including over 300 major pharmaceutical firms, medical device manufacturers, research agencies, and consultancy organizations. As a well-established yet rapidly growing enterprise, we are powered by innovation, data, and technology. Our capabilities are offered through a state-of-the-art cloud-based platform that enables clients to gather data from healthcare professionals and convert it into actionable insights, utilizing advanced AI alongside proven market research methodologies. Our team based in Whitefield, India serves as our innovation hub, laying the groundwork for scaling our product and technology globally. This location is also our center of excellence for developing scalable platforms, AI-enhanced capabilities, and next-generation healthcare solutions. In your role as Senior Software Engineer at Konovo, you will have the chance to design and implement products that create significant value for our clients, influencing our product and platform-driven solutions. Join us and play a pivotal role in crafting cutting-edge solutions, mentoring your peers, and spearheading innovative product developments at Konovo!

Join ZeroFox, a dynamic and rapidly expanding company, as a Customer Support Specialist. We are looking for an enthusiastic, adaptable, and client-centric individual to provide exceptional service to our platform users while supporting our global operations. In this role, you will collaborate closely with the Account Management and Technology teams to resolve issues and enhance customer interactions.Your responsibilities will include managing our customer helpdesk, developing effective messaging for outreach efforts, and automating processes to improve efficiency. The ideal candidate will be skilled in building strong relationships internally and externally, ensuring continuous feedback, and delivering amicable solutions to customer challenges. A strong technical understanding of the ZeroFox SaaS platform will be essential.This is a high-impact position where your efforts will directly contribute to the success of our clients and partners. You will need to think strategically and make data-driven decisions while navigating both technical and non-technical environments. Your ability to create repeatable processes and manage risks will be key to driving scale and enterprise growth.

Konovo is a pioneering global healthcare intelligence firm dedicated to revolutionizing research through innovative technology, facilitating quicker, superior, and interconnected insights.With access to the world's largest network of over 2 million healthcare professionals, Konovo empowers healthcare organizations globally. Our diverse team of over 200 experts operates across five countries: India, Bosnia and Herzegovina, the UK, Mexico, and the USA, collaborating to support renowned names in the healthcare sector. Our clientele includes more than 300 leading pharmaceutical companies, medical device manufacturers, research agencies, and consulting firms.As we shift from a service-oriented model to a product-driven platform, we are expanding our hybrid team based in Bengaluru. We invite a dedicated Survey Programmer to join us in our mission as we grow our capabilities.

About the Role konovo is hiring an Anaplan Solution Analyst in Bengaluru, Karnataka, India. This role focuses on designing and implementing solutions with the Anaplan platform. The analyst collaborates with teams from different functions to gather business needs and convert them into clear technical requirements.

Konovo seeks a Business Intelligence Analyst based in Bengaluru, Karnataka, India. The position centers on turning data into actionable insights that inform decisions throughout the company. Key responsibilities Work closely with stakeholders to understand their business objectives and gather detailed requirements. Analyze data sets to identify trends, patterns, and potential opportunities for improvement. Create and present reports that support strategic planning and guide decision-making across the organization. By providing clear analysis and communicating findings, this role directly supports Konovo's goals and ongoing growth.

At Konovo, we are a pioneering global healthcare intelligence firm dedicated to revolutionizing research through innovative technology, enabling quicker, more comprehensive, and connected insights. We empower healthcare organizations with access to a vast network of over 2 million healthcare professionals, making us the largest of our kind worldwide. With a dedicated team of over 200 employees across five countries—India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States—we collaborate to support some of the most esteemed names in healthcare. Our clientele consists of over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms. As we shift from a service-oriented model to a product-driven platform, we are eager to expand our hybrid team in Bengaluru. We are seeking a Member Quality Associate who will play a crucial role in enhancing our member validation systems and ensuring exceptional data quality for our clients.

About Delinea:Delinea is at the forefront of securing human and machine identities, offering intelligent, centralized authorization that empowers organizations to effectively govern their interactions in today’s complex enterprise landscape. Our AI-driven Identity Security Platform is cloud-native and optimally designed to manage the entire identity lifecycle across both cloud and traditional infrastructures, SaaS applications, and AI. It uniquely allows the discovery of all identities—workforce, IT administrators, developers, and machines—while assigning appropriate access levels, detecting anomalies, and responding to threats in real-time. With implementation times reduced to weeks, a 90% reduction in resource management compared to competitors, and an impressive 99.995% uptime, Delinea guarantees unparalleled security and operational efficiency. Discover more about us at Delinea.com, LinkedIn, X, and YouTube.Join our passionate global team at Delinea and contribute to making the world a safer, more secure place. Our success stems from exceptional product leadership, dedicated engineers, and strategic investment from TPG. We celebrate diversity, innovation, and foster a culture of respect and fairness. If you are ready to push boundaries and challenge the status quo, we would love to hear from you.

At Konovo, we are a pioneering global healthcare intelligence company dedicated to revolutionizing research through innovative technology, which facilitates quicker and more insightful connections in the healthcare sector.We provide healthcare organizations with unparalleled access to over 2 million healthcare professionals, boasting the largest network of its kind worldwide. With a dedicated team of more than 200 employees across five countries—India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States—we partner with leading names in healthcare. Our clientele includes over 300 prominent pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.As we evolve from a service-oriented model to a product-driven platform, we are expanding our dynamic team in Bengaluru. In the role of Senior Talent Partner, you will be instrumental in cultivating the talent density that propels our company's growth. We firmly believe that exceptional companies are built by exceptional people, and you will champion our culture while assisting business leaders in achieving ambitious talent and business objectives.Your responsibilities will include overseeing non-technology team hiring within our expanding innovation hub in India, while enhancing the systems, documentation, and operational discipline necessary for scalable, global recruiting. As your role develops, you will collaborate cross-regionally to support our global hiring initiatives.You will serve as a trusted advisor to hiring leaders and our Managing Director in India, ensuring structure, clarity, and accountability throughout every search process. Internally, you will maintain our high hiring standards and ensure our processes are disciplined, efficient, and equitable. Externally, you will represent Konovo with professionalism and warmth, significantly shaping the candidate experience at every stage. Your contributions will be vital to our success.

Who We AreSamsara (NYSE: IOT) stands at the forefront of the Connected Operations™ Cloud, transforming how organizations engaged in physical operations utilize Internet of Things (IoT) data to derive actionable insights and enhance their operational efficiency. Our mission is to improve the safety, efficiency, and sustainability of industries that form the backbone of our global economy, including agriculture, construction, field services, transportation, and manufacturing. By digitally transforming these sectors on a large scale, we are proud to contribute to their ongoing evolution.Joining Samsara means becoming a part of a team that is shaping the future of physical operations through innovative product solutions such as Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As a recently public company, you will have the autonomy and support necessary to make a significant impact as we build for the long term.About the Role:As a member of our dedicated frontline support team, you will join a group of highly skilled Technical Support Specialists. Your primary responsibility will be to provide timely and effective technical assistance to customers via phone and chat. This dynamic role requires you to be self-motivated and responsive, ensuring that our customers receive the support they need promptly. You will collaborate with other support representatives across multiple locations to deliver exceptional service.To excel in this position, you should possess experience in a technical support role, demonstrate proven customer-facing skills, and have strong communication abilities. Comfort in navigating complex technical issues and a familiarity with a fast-paced phone support environment are essential.Important Note: This position will necessitate working from our Bengaluru office as required to address support escalations. Candidates must reside within a 1.5-hour commuting distance from the office.You Should Apply If:You want to make a difference in vital industries: Your contributions will have a tangible impact—helping to maintain essential services, ensuring food availability, reducing emissions, and, most importantly, guaranteeing the safety of workers.

Konovo is a leading global healthcare intelligence firm dedicated to revolutionizing research through innovative technology, providing quicker, enhanced, and interconnected insights. With access to an extensive network of over 2 million healthcare professionals, Konovo stands as the largest of its kind on a global scale. Our diverse team of over 200 employees, spread across five countries—India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States—collaborates to assist some of the most renowned names in the healthcare sector. Our clientele includes more than 300 prominent pharmaceutical companies, medical device firms, research organizations, and consulting agencies. As we shift from a service-oriented approach to a product-centric platform, we are expanding our hybrid team based in Bengaluru. We are in search of a Senior Applied AI Engineer to drive the next phase of our AI-native platform. AI is already integrated into our products and internal tools. In this role, you will enhance, scale, and operationalize these capabilities across our platform, data systems, and engineering workflows, ensuring production reliability and enterprise-level discipline. Collaborating with global engineering, data, and product teams, you will translate real business challenges into production-ready AI solutions. This is a hands-on position for an individual who comprehends both the potential and limitations of contemporary AI. You will design strategically, build pragmatically, and deploy responsibly. Your contributions will directly influence how our customers and employees engage with AI at Konovo. You'll work in an environment where AI decisions affect enterprise customers worldwide, adhering to high standards of reliability, compliance, and performance. AI serves as a strategic differentiator for Konovo, and as a globally scaled healthcare intelligence company, we strive to accelerate innovation while maintaining reliability, data integrity, and customer trust.

About HevoHevo is an innovative No-code Data Pipeline platform that empowers analytics for over 2000 leading companies, including Deliverr, Neo4J, and Groww. Supported by a substantial investment of $42M from Sequoia India and Chiratae Ventures, we have experienced remarkable growth, expanding our customer base by 20X within just two years and are now poised for hyper-growth with ambitious revenue objectives.About the RoleAs a Senior Account Manager at Hevo, you will take charge of revenue growth within our existing customer accounts across the APAC, EMEA, and Americas regions. Your primary responsibilities will include driving upsells, cross-sells, renewals, and fostering long-term account development. You will serve as a trusted advisor, gaining a deep understanding of customer goals and maximizing the value they receive from Hevo's solutions.

As an Accounts Payable Specialist at Vegrow, you will play a crucial role in managing financial transactions and ensuring timely payments. Your responsibilities will include processing payment requests from various locations, addressing financial queries with banks, and handling all telephone inquiries related to accounts payable. You will also verify ledger classifications and expenses before processing payments, complete weekly bank reconciliation statements, and clear vendor advances. Furthermore, tracking pending bills and ensuring the accuracy of calculations will be essential to your role. You will verify employee expense reimbursements per company policy and provide necessary support documentation during audits. Matching cheques to corresponding invoices will also be part of your daily tasks.

Why Join Us?If you're looking for a challenging role where your professional growth and personal aspirations are not just acknowledged but actively supported, Kaufman Rossin is the place for you!Recognized as one of the leading accounting firms in the country, our core principle is 'people first'. As stated by James Kaufman, 'We prioritize our people, their growth, and their well-being, translating our values into action daily.'Voted as the Best Place to Work in South Florida multiple times, Kaufman Rossin has expanded to over 600 employees across various offices in the tri-county area, including our sister companies Kaufman Rossin Wealth and Kaufman Rossin Alternative Investment Services.Ranked 49th among the top 100 firms in the US by Inside Public Accounting 2023, our international presence includes offices in Bangalore and Haryana, India, as well as in Ivory Coast, Africa.Our Bangalore office offers a comprehensive range of services, including risk management, corporate governance, tax, assurance, and family office services. Meanwhile, our Gurgaon office specializes in providing back office alternative investment services for global hedge funds and related fund types.Are You the Right Fit?We are on the lookout for a meticulous Transaction Accountant to join our outsourced accounting team. This role involves managing financial operations for a diverse client portfolio, providing an exciting opportunity to work in a dynamic environment, collaborate with cross-functional teams, and contribute significantly to delivering exceptional financial services.Your Responsibilities:Oversee and accurately manage accounts payable and receivable, ensuring timely payments and collections.Administer client payroll processes, ensuring accurate and timely filing of payroll and sales/use tax returns.Maintain and update the chart of accounts, perform monthly bank reconciliations, and uphold a systematic electronic filing system to support precise financial reporting and compliance.Prepare and distribute accurate monthly, quarterly, and annual financial statements, ensuring compliance with accounting standards.Lead the preparation of annual budgets and financial forecasts, providing variance analysis and insights to management.Calculate and report key financial and operational metrics to support strategic decision-making.Ensure compliance with local, state, and federal financial reporting requirements, staying updated on relevant regulations.Act as the primary contact for clients, vendors, and business partners, representing the firm with professionalism.Foster a success-driven, accountable environment.

Who are we?Ema is revolutionizing AI technology to empower every employee within enterprises, enhancing creativity and productivity. Our innovative platform enables companies to automate repetitive tasks with Ema, the Universal AI employee. Established by former executives from Google, Coinbase, and Okta, along with seasoned entrepreneurs, we boast strong backing from leading global investors. Our operations are based in Silicon Valley and Bengaluru.Who are you?As a Senior Support Engineer, you will provide exceptional post-deployment support for our product and solution implementations. You possess a customer-first mindset, remain composed under pressure, and excel in triaging complex issues, reproducing problems, and facilitating cross-functional resolutions in collaboration with Implementation and Engineering teams.Your role involves acting as the customer advocate, ensuring that issues are tracked, prioritized, and resolved with clarity, urgency, and high standards of quality.Roles and ResponsibilitiesManage customer-facing incident management and escalations for post-deployment enterprise accounts.Triage incoming issues by collecting context, logs, reproduction steps, and customer impact.Generate clear, actionable bug reports and support tickets with thorough reproduction steps and diagnostics.Collaborate closely with Implementation and Engineering teams to expedite issue resolution.Monitor and manage SLAs and key support metrics including FRT, TAT, AHT, and CSAT.Provide proactive and regular status updates to customers and internal stakeholders.Communicate effectively with both technical and non-technical customer teams during incidents and escalations.Identify recurring issues and contribute to the enhancement of documentation, runbooks, and support processes.Maintain and improve internal knowledge bases, troubleshooting guides, and escalation playbooks.Validate fixes, coordinate customer confirmations, and support follow-ups post-resolution.Participate in escalation and on-call rotations as necessary.

Why Choose Us?Are you in search of a dynamic environment that nurtures both your professional growth and personal ambitions? Look no further than Kaufman Rossin!Located in the prestigious World Trade Center in Bangalore, Karnataka, our firm provides a myriad of services, including risk management, corporate governance, tax, assurance, and family office services. Our Gurgaon office specializes in back-office alternative investment services for global hedge funds. As one of the premier accounting firms in the US, our ethos is centered around a 'people first' philosophy, as emphasized by our founder, James Kaufman: 'We prioritize our people, their development, and their well-being.'Headquartered in Miami, Florida, Kaufman Rossin has been recognized as one of the Best Places to Work in South Florida multiple times. Our team has expanded to over 700 dedicated employees across several offices, including our Wealth and Alternative Investment Services branches.Ranked 49th among the top 100 firms in the US by Inside Public Accounting in 2023, we also operate internationally with offices in India and the Ivory Coast.Your Role:As a Staff Accountant I / II, you will play a vital role in supporting the accounting operations for our US-based clients. Your responsibilities will encompass ensuring compliance with US GAAP, preparing financial statements, managing reconciliations, and facilitating month-end and year-end processes—all while upholding a high standard of professionalism and meticulous attention to detail.Your Contributions Will Include:Overseeing full-cycle bookkeeping using QuickBooks (both Online and Desktop).Recording and reconciling bank accounts, credit cards, loans, and intercompany transactions.Managing accounts payable in QuickBooks, including Bill.com integration and reconciliation.Accurately posting routine journal entries.Preparing balance sheet reconciliations.Assisting with month-end and year-end closes.Generating compiled non-disclosure financial statements.Utilizing basic Excel functions for data analysis and reporting.Ensuring adherence to US GAAP and fundamental accounting principles.Your Qualifications:Skills and Experience:A Master’s or Bachelor’s degree in Accounting or Finance, with 2–3 years of relevant experience.Proven experience with US-based clients and proficiency in QuickBooks.Strong understanding of US GAAP and essential accounting principles.

Join AbbVie as a Key Account Specialist within Allergan Aesthetics, where you will play a pivotal role in managing key client relationships and driving business growth. You will be responsible for developing strategic partnerships, identifying opportunities, and ensuring customer satisfaction. Your expertise will help enhance our brand presence and expand our market reach.