Implementation Specialist

Join unlimit as an Implementation Specialist, where you will play a crucial role in ensuring the successful deployment and integration of our innovative solutions. You will collaborate with cross-functional teams to analyze customer requirements, deliver tailored solutions, and provide exceptional support during the implementation process.

Gorgias is creating a platform where conversations power shopping. The company’s AI agent helps brands connect with customers throughout their journey, making every interaction feel personal and seamless. The team blends strong product knowledge with advanced AI to deliver shopping experiences that are both natural and connected. Gorgias emphasizes real, brand-aligned conversations, smooth transitions from chat to checkout, and one-on-one dialogues that go beyond generic marketing. The company aims to give every brand its own intelligent agent, helping each customer feel understood as ecommerce evolves. Role overview The Implementation Manager position is based in Belgrade. In this role, lead a team of Implementation Managers focused on guiding customers through onboarding. The work goes beyond technical setup, involving expert advice and strategic support to help customers make the most of the Gorgias platform. What you will do Lead and coach a team of Implementation Managers Oversee project quality, speed, and overall outcomes Translate department strategies into clear, actionable team goals Ensure customers receive a smooth and successful onboarding experience with Gorgias Team focus The Customer Implementation Team plays a key role in customer adoption, usage, and retention. Team members use deep product knowledge and a consultative approach to help businesses configure the AI Agent, adopt automation, and quickly see results.

About the Companylavendo is revolutionizing the way small businesses manage customer communications with their innovative AI-driven voice system. This cutting-edge platform operates seamlessly to answer calls 24/7, schedule appointments, and manage customer inquiries automatically—eliminating the need for complex coding or setup. Founded by a team of seasoned entrepreneurs with extensive knowledge in AI and business operations, lavendo has created a solution that captures previously untapped revenue opportunities, with over 1,000 satisfied customers already experiencing the benefits. As the company expands its reach across various sectors including restaurants, dental practices, HVAC services, cleaning services, and call centers, they are on a mission to develop a category-defining product in a vastly underserved market.The OpportunityIn the role of Solutions Implementation Engineer, you will take on a pivotal position where your contributions will directly influence the deployment and scaling of AI technologies within real-world business environments. Collaborating closely with the CTO and a senior engineering team, you will define integration architecture, delivery methodologies, and technical standards within this rapidly growing AI startup. This position allows you to blend advanced backend engineering skills with strategic, client-facing responsibilities, creating integrations that are essential to driving revenue operations and facilitating large-scale adoption of AI among major clients and partners.What You'll DoAssist the Enterprise Integrations team in overseeing and executing integration processes from initial design to final deployment.Gather and clarify requirements from internal stakeholders, assess task complexity, and schedule delivery timelines.Design and build reliable, scalable integration solutions using technologies such as Python, REST, gRPC, Apache Kafka, Redis, and SQL.Conduct regular code reviews to ensure a consistent, high-quality codebase.Adhere to delivery deadlines, ensuring that all solutions are production-ready and technically robust.Monitor and stabilize integrations after deployment using observability tools like Grafana.Proactively identify and address challenges to maintain project momentum, demonstrating a strong commitment to execution.What You BringA minimum of 4 years of hands-on backend development experience.A robust technical skill set including Python (FastAPI), REST, gRPC, SQL, Apache Kafka, Redis, and Postman.Experience designing and implementing scalable, reliable integration solutions.

About UnlimitEstablished in 2009, Unlimit is a pioneering global fintech company with a presence in 16 countries and a workforce exceeding 500 talented professionals. We offer a diverse range of financial services, from payment processing to banking-as-a-service. Our commitment is to be 'ready for tomorrow,' equipping our clients with the stability they need to navigate the dynamic financial landscape while empowering them to seize emerging opportunities. Our clients don’t just follow trends; they set them.About The RoleAs a Lead Implementation Specialist for Temenos at Unlimit, you will spearhead the architecture, integration, and evolution of our Temenos ecosystem, driving the future of payment and banking solutions. This role transcends typical implementation tasks; you will lead interdisciplinary projects, mentor technical teams, and utilize AI-driven insights to enhance performance, scalability, and regulatory compliance.Your responsibilities will include establishing best practices, overseeing the comprehensive delivery of intricate configurations, and ensuring our Temenos solutions remain agile in response to business needs and regulatory shifts. From facilitating intelligent automation in transaction processes to promoting data-informed decision-making, your leadership will ensure our systems function with unparalleled precision, resilience, and innovation.If you are prepared to lead impactful projects, mentor fellow specialists, and explore the boundaries of modern core banking through AI-driven agility, we invite you to join our team.What You'll Be DoingAt Unlimit, we don’t see AI as just a buzzword; it is the foundation of our banking systems' design, operation, and evolution. As the Temenos Lead Specialist, you will transform our Temenos ecosystem into an AI-native, self-optimizing core capable of adapting to market fluctuations and regulatory changes in real-time. You will work at the convergence of architecture, integration, and innovation, ensuring that Temenos Transact (T24) is not merely implemented but reimagined as a platform where AI agents autonomously manage complex operational workflows—from intelligent payment routing to proactive exception handling—liberating human teams to concentrate on growth and strategy.You will craft and execute a visionary architecture strategy that simplifies annual Temenos upgrades, keeping us seamlessly aligned with the latest advancements without disrupting business operations. This will entail designing AI-enabled monitoring and automation pipelines, ensuring our systems not only adapt but excel in a rapidly changing environment.

At JetBrains, we are driven by our passion for code. Since our inception in 2000, we have dedicated ourselves to crafting the most powerful and effective developer tools worldwide. Our tools automate routine checks and corrections, accelerating production and empowering developers to innovate and create. As we continue to expand at JetBrains, we are eager to welcome thoughtful and motivated individuals to our team. The thrill of discovering exceptional talent excites us! Our Recruitment team embodies warmth, open-mindedness, and adventure – and we are seeking a clever and curious Talent Acquisition Specialist to join our ranks. With a highly specialized talent pool, the art of discovering extraordinary candidates is where you come in. As a Talent Acquisition Specialist, you will be instrumental in bringing the right expertise to our teams and helping shape the future of JetBrains. As part of our dynamic team, you will: Collaborate closely with the Recruitment team and hiring managers to identify, engage, and attract top-tier candidates. Develop and implement a comprehensive sourcing strategy. Build and maintain talent pools and pipelines through diverse sourcing channels. Deliver a positive recruitment experience, ensuring timely and transparent communication. Maintain accurate and up-to-date information in our internal recruitment system. Share your insights and market intelligence with team members. We are excited to hear from you if you possess: Demonstrated experience in sourcing or talent research. A commitment to enhancing candidate experience. Excellent communication skills to engage candidates clearly and transparently throughout the hiring process. A passion for fostering long-term relationships with candidates. Experience in creating sourcing strategies for various roles across multiple locations. A creative and determined approach to identifying and engaging exceptional candidates. Strong knowledge of the IT market or other highly skilled industries along with the ability to identify top talent. A knack for exploring professional networks and databases with a resourceful mindset. Fluency in English for effective communication with candidates and internal teams. Experience in global or international settings, particularly within European markets. Familiarity with diversity sourcing initiatives. A collaborative spirit thriving in an innovative team environment.

JetBrains s.r.o. seeks an Email Marketing Specialist to shape and deliver campaigns that connect with users and encourage product adoption. This position blends creative planning with hands-on execution and detailed analysis. Locations Belgrade, Serbia Berlin, Germany Limassol, Cyprus Madrid, Spain Munich, Germany Prague, Czech Republic Remote, Germany Warsaw, Poland Yerevan, Armenia What you will do Develop and run email marketing campaigns aimed at engaging JetBrains users Collaborate with product and marketing teams to help achieve adoption targets Use both creative and analytical skills to improve campaign outcomes

Join Our Team at Ruby LabsAt Ruby Labs, we pride ourselves on being at the forefront of technology, developing and managing groundbreaking consumer products across health, education, and entertainment sectors. Our vibrant teams are dedicated to pioneering innovative solutions that shape the future of consumer experiences. We invite passionate and talented individuals to explore opportunities with us. Discover more about our journey at: https://rubylabs.com/about-us/Your Role as a Senior CRO SpecialistWe are seeking an experienced CRO Specialist who possesses an unwavering commitment to conversion optimization. Your goal will be to achieve a remarkable 15% growth in our conversion rates within a single quarter. Unlike roles in other companies where CRO specialists merely provide suggestions, you'll take the reins of the entire process. This includes data analysis, hypothesis formulation, designing high-fidelity mockups, collaborating with developers for implementation, and ultimately owning the performance metrics.At Ruby Labs, we recognize and reward excellence. Our compensation structure is designed to provide significant financial incentives for those who surpass expectations. If you’re eager to leverage your optimization expertise in an environment that celebrates achievement, we want to hear from you!Key ResponsibilitiesOversee the complete optimization cycle: from research and hypothesis creation to design, testing, and rollout.Conduct thorough funnel analyses and competitive benchmarking to uncover impactful opportunities.Create high-quality UI/UX mockups that effectively convey your vision while upholding brand standards.Collaborate with engineering teams to ensure seamless test implementation and deployment.Maintain rigorous attention to detail and quality throughout the optimization process.Analyze test results with statistical precision, making informed scaling decisions.Document insights and develop a systematic roadmap for ongoing conversion growth.Present findings and results effectively to stakeholders, fostering alignment and momentum.QualificationsDemonstrated success in CRO: 3+ years of practical experience, particularly with subscription models or SaaS funnels, showcasing documented performance improvements.Strong design sensibility and experience with UI/UX principles.Analytical mindset with expertise in statistical analysis and A/B testing methodologies.

Constructorknowledg is hiring a Senior HR Operations Specialist in Belgrade. This role centers on leading and improving HR operations, with a focus on supporting both employees and business objectives. Role overview The Senior HR Operations Specialist manages day-to-day HR systems and processes. The position works closely with different teams to ensure HR strategies support company goals. Attention to detail and a strong sense of ownership are essential, as this role shapes the employee experience across the organization. What you will do Oversee and maintain HR systems Identify and implement improvements to HR processes Collaborate with other departments to align HR initiatives with business needs Impact This position offers the chance to influence HR practices in a growing company. The work directly affects employee satisfaction and helps drive organizational success.

Join the Unlimit Team Unlimit is a leading global fintech innovator, operating the largest proprietary payments infrastructure in the world.Since our inception in 2009, we have expanded to 17 global offices and built a team of over 700 experts, integrating more than 1,000 payment methods into a single, seamless platform. From London to São Paulo, we empower businesses to thrive globally with our comprehensive financial solutions, including payment processing, alternative payment methods, multicurrency business accounts, card issuance, banking-as-a-service, and crypto on- and off-ramps.Our mission is to dismantle financial barriers, fostering effortless money movement across borders. We equip forward-thinking businesses with the tools they need to manage payments seamlessly, wherever they operate.In the role of Payment Methods Specialist / Senior Payment Methods Specialist, you will play a pivotal role in the development, launch, and optimization of Alternative Payment Methods (APMs) in various global markets. This position requires a unique combination of expert knowledge in payments and strong technical acumen to ensure every integration is secure, stable, and delivers optimal value for our merchants and their customers.You will collaborate closely with product, technology, and operations teams, working hand-in-hand with Engineering to define how payment methods are crafted, assessed, and scaled within the Unlimit ecosystem.

Global Elite Careers is hiring a Remote Enrollment Specialist based in Belgrade, Montana. This role centers on supporting families through financial services, helping to provide security and peace of mind. As part of an emerging team, Enrollment Specialists play a key role in guiding clients and maintaining high standards of integrity. What you will do Assist families in understanding and enrolling in financial services that help protect their future. Communicate with clients remotely, offering guidance and support throughout the enrollment process. Uphold honesty and transparency in every interaction, building trust with those you serve. Work both independently and as part of a collaborative team, all from a remote setting. Why this role stands out Directly impact the well-being of families and children by providing essential financial support. Enjoy the flexibility and convenience of working from home. Grow your career in a company that values professional development and recognizes your potential. Be part of a team that places integrity at the center of everything it does. Requirements A genuine desire to help others and make a positive difference. Strong communication and interpersonal skills. Ability to work independently and contribute to a team. Commitment to ethical conduct in all professional activities. All interviews for this position will be conducted via Zoom video conferencing.

Join Ergomed as a Regulatory Intelligence and Analytics Specialist, where you will play a pivotal role in assisting our regulatory team with data analysis and insights. Your expertise will help drive strategic decisions and enhance our regulatory compliance efforts. We are looking for a passionate individual who thrives in a dynamic environment and is eager to contribute to our mission of advancing healthcare.

JetBrains s.r.o. is hiring a Junior Email Marketing Specialist to join the marketing team. This entry-level position centers on supporting email campaigns that connect with a broad audience. The role is open to candidates in several European cities, as well as remote within Germany. Main responsibilities Collaborate with team members to design and send out email campaigns Assist in crafting clear and engaging content for email communications Review campaign performance and recommend ways to improve results Contribute to initiatives aimed at increasing customer engagement through email Available locations Belgrade, Serbia Berlin, Germany Limassol, Cyprus Madrid, Spain Munich, Germany Prague, Czech Republic Remote, Germany Warsaw, Poland Yerevan, Armenia

Are you eager to find a fulfilling work-from-home career where you can thrive, make a genuine difference, and align with a company that values integrity? If you are driven by the desire to positively impact the lives of families, your search ends here!We are actively searching for passionate individuals to join our dedicated team in a financial services role focused on safeguarding families.Why You Should Apply:1. Impact Lives: Become part of a team that is committed to protecting families and children through essential financial services, offering peace of mind and security where it's needed most.2. Flexible Remote Work: Experience the flexibility of working from home, allowing you to create a comfortable and productive environment while balancing your personal life.3. Career Advancement: Join a company that recognizes your potential and provides ample opportunities for professional growth, enabling you to build a rewarding career while making a significant difference.4. Support Families: Leverage your skills to guide families in securing their financial futures, helping them navigate life’s uncertainties with confidence.5. Commitment to Integrity: Maintain the highest standards of integrity in all professional interactions, ensuring every client communication is grounded in honesty and trust.Qualifications:• A genuine passion for helping others and a desire to create a positive impact in their lives.• Excellent communication and interpersonal abilities.• Capability to work both independently and collaboratively within a team.• Strong sense of integrity and ethical conduct in all interactions.If you are ready to embark on a rewarding career that allows you to work remotely, assist others, and grow within a company that prioritizes integrity and compassion, we encourage you to apply now! Take the first step towards a fulfilling journey of making a difference in the lives of families through financial services.Don’t let this opportunity pass you by; join our mission to protect and support families and children in need! Apply today!*All interviews will be conducted via Zoom video conferencing.

At JetBrains, we have a passion for code that has driven our mission since 2000. Our goal is to develop the most powerful and effective tools for developers, empowering them to automate routine tasks and focus on innovation. With over 11 million users and 88 Fortune Global 100 companies relying on our tools, we are at the forefront of software development.TeamCity, our flagship continuous integration and delivery tool, is trusted by development and DevOps teams to streamline the build, test, and release process, ensuring the delivery of high-quality software.We are searching for a motivated and communicative Senior QA Specialist with a robust technical background to uphold the highest quality standards for our products. The ideal candidate will have substantial experience in testing complex, mission-critical software, a broad IT skill set, and a commitment to enhancing TeamCity.

Overview Join our team as a Procurement Specialist on a temporary basis for one year! At Telesign, we are seeking a dedicated Procurement Specialist to enhance our Proximus Global Procurement team. In this pivotal role, you will oversee and facilitate procurement processes across various regions and business units, collaborating closely with both internal stakeholders and external suppliers. Your responsibilities will encompass contract renewals, onboarding new suppliers, and engaging in negotiations, all while ensuring adherence to internal policies, business strategies, and cost-efficiency goals. This opportunity is ideal for a procurement professional with up to 5 years of experience who is eager to thrive in an international setting, hone negotiation skills, and contribute to cost optimization while delivering exceptional service to internal clients.

Role Overview SMG Swiss Marketplace Group is hiring a Compensation Specialist to focus on Equity Plan Administration in Belgrade. This position manages the day-to-day operations of our equity compensation programs, supports compliance efforts, and serves as a key resource for HR and finance colleagues. What You Will Do Administer equity compensation plans, including grants, vesting, and reporting Ensure all processes comply with relevant regulations and internal policies Offer guidance and support to HR and finance teams on equity-related matters Who We’re Looking For Strong attention to detail and accuracy in handling sensitive data Interest in equity compensation and its impact on organizational success Professional approach and a collaborative mindset

Wargaming seeks a Global Help Desk Specialist in Belgrade to help players enjoy a seamless gaming experience. This role involves direct interaction with users worldwide, addressing technical questions and resolving issues as they arise. What you will do Support players facing technical problems with Wargaming products Troubleshoot issues and guide users through step-by-step solutions Provide clear and friendly customer service to a diverse gaming community Collaborate with colleagues from a range of backgrounds Requirements Strong problem-solving skills Interest in gaming and helping others Comfort working with an international, multicultural team This position is a good fit for those who enjoy both gaming and supporting others in a global setting.

Embark on an exhilarating journey with Neo Group as we recruit for our esteemed partner! This is your opportunity to make a significant impact in the dynamic iGaming industry. Our partner is not merely growing; they are transforming the landscape, achieving remarkable profitability with every new endeavor. The catalyst for this transformation? Talented individuals like you. Join us in redefining the gaming experience on a global scale.We are in search of a driven and customer-focused individual to join our team as a Junior Technical Support Specialist. In this role, you will provide outstanding service and support to our valued customers.Key Responsibilities:Utilize a thorough understanding of our products and services to troubleshoot issues and assist agents in resolving customer problems.Take ownership of cases that cannot be resolved by agents, managing technical, complex, or sensitive issues.Collaborate with various teams to address issues that require specialized technical knowledge or feature modifications.Engage with gaming providers and partners to investigate external technical issues.Escalate complex problems to higher management as necessary.Recommend process enhancements or customer service practices and create tasks in Jira Software.Participate in training sessions for customer service agents as required.Create and modify macros for customer service and technical support teams.

Join our dynamic team at BlueCat Networks as a Senior Quality Assurance Specialist. In this role, you will play a pivotal part in ensuring the highest quality of our software solutions. You will work closely with development teams to identify, document, and resolve defects, while also participating in the design and execution of test plans.Your expertise will help us deliver robust and reliable products to our customers, enhancing their experience and satisfaction with our services.

Mainstream stands as a premier cloud service provider in Southeast Europe, boasting a robust network of over 8 data centers and the largest team of cloud specialists in the Balkans. Our collaborations with global leaders such as AWS and Microsoft Azure, alongside our proprietary Mainstream Cloud platform, empower businesses at every stage of their cloud transformation journey.The Financial Services Industry (FSI) team at Mainstream is dedicated to delivering tailored solutions for banks and financial institutions aiming to modernize their essential applications and transition from legacy systems to secure and scalable cloud environments. Our expert banking team possesses significant knowledge in financial applications, guiding clients through cloud migration and providing ongoing application and operational support.As our FSI team expands, we are in search of an Application Support Specialist to ensure the stability and optimal performance of applications utilized by leading banks and financial institutions.Responsible for the implementation, administration, support, and maintenance of middleware and third-party applications facilitating communication between financial applications across various platforms.Oversee the installation, maintenance, and configuration of JBOSS, Tomcat, Apache, AMQ, and similar environments.Perform system administration for JBOSS, AMQ, and related systems, including troubleshooting, monitoring, incident resolution, system security, and change implementation.Collaborate independently or as part of a team on diverse system projects related to Linux, Windows, and application support.Provide system support, including on-call assistance outside of regular working hours when necessary.Plan, prepare, and implement solutions, along with executing maintenance upgrades for applications within the designated scope.