Business Operations Manager at Rubrik | Bangalore

Location - Bangalore Shift Timing - 5:30 P.M to 2:30 A.M (IST) Position Summary: As the Business Operations Manager, you will be integral in enhancing and scaling our renewal processes to align with our ambitious growth objectives. You will lead a dynamic team of renewal operation professionals, ensuring effective coordination across Finance, Sales Ops, Product Ops, IT, and other cross-functional teams. This strategic role requires a blend of hands-on experience and a profound understanding of the SaaS business model and renewal process management. We seek an individual who thrives in ambiguity and can operate independently while fostering collaboration and managing stakeholder expectations. What You Will Do Strategy and Planning: Develop and execute a robust operational framework, ensuring alignment with overall business goals and revenue targets. Collaborate with Sales Ops and Finance on long-range planning, QRF submissions to leadership, and Renewal Capacity Planning. Conduct comprehensive data analysis to uncover sales performance trends, opportunities, and challenges, using insights to optimize processes and deliver actionable recommendations. Provide strategic insights to sales planning, territory management, and coverage model strategies. Stay informed on industry trends, competitive landscapes, and customer feedback to continuously refine renewal strategies. Renewal Sales Process Optimization: Streamline and standardize sales processes to enhance efficiency, reduce sales cycles, and boost overall sales effectiveness. Create and implement sales playbooks and methodologies to ensure consistency across the sales team. Offer operational guidance in Renewals forecasting and business reviews. Facilitate Forecast Calls with Renewal Managers and their teams. Collaborate with Renewal Managers and Senior Customer Success Managers to generate the CQ+1 Forecast Outlook by considering upside, downside, and risks to the RBOB. Analytics and Reporting: Maintain Renewal KPIs and dashboards to track sales performance and measure progress towards targets. Utilize data and insights to drive process improvements, optimize business outcomes, manage project scope, and oversee ongoing operations.

Join Rubrik as a Business Analyst, where you will play a pivotal role in transforming data into actionable insights. Collaborate with cross-functional teams to enhance business processes and drive strategic initiatives. Your analytical skills will be key in understanding market trends and optimizing operations.

About the Role Rubrik is looking for a Legal Intern to join the team in Bangalore. This internship offers hands-on experience with a legal department at a cloud data management company focused on data protection and recovery. What You Will Do Assist with legal research on a range of topics Draft and review legal documents Support compliance projects and initiatives Work closely with experienced legal professionals Location This position is based in Bangalore.

Location: Bangalore, India Shift Timing: 5:30 PM - 2:30 AM About You: As a Quoting Analyst II, you will be an integral member of our Global Renewal Team. Your primary focus will be to ensure that all upcoming renewals from our client base are quoted with precision, aligning expiration dates to enhance the renewal process. You will collaborate with the Renewals team to identify and report any opportunities for refreshes or upgrades that could affect our installed base. Your expertise in business processes and your meticulous attention to detail will empower the team to optimize revenue before maintenance or subscription expiration, significantly reducing the risk of diminishing contract value. By prioritizing accuracy at the outset, we can enhance predictability and successfully secure renewals. What We’re Looking For: You are a Quoting Analyst II with over 4 years of experience in Renewals Quoting Operations. You will support renewal representatives in their daily tasks by taking on administrative responsibilities and facilitating coordination across various functions, playing a key role in scaling our renewal operations and achieving our ambitious growth objectives. What You Will Do: Maximize client retention by collaborating with Renewal Representatives to ensure that renewal quotes are validated and dispatched promptly. Guarantee data accuracy, including any modifications from previous renewals, price adjustments, SKU data integrity, and all contractual terms that could affect renewal amounts. Oversee a pipeline of upcoming renewals and validate each opportunity/quote in your designated region. Review and verify the accuracy of upgrades executed by field and Inside Account teams. Identify potential flip, refresh, and upgrade opportunities early within the renewal cycle. Extract and analyze extensive data sets to provide insightful analysis on adoption, retention, and expansion, proactively reporting trends and suggesting improvements. Desired Skills & Experience: 3-8 years of hands-on experience in Renewal Operations, Revenue Operations, or the Quote to Cash Process. Strong proficiency in Salesforce. Exceptional organizational and prioritization skills.

The Technical Research Engineer at Rubrik, Inc. is an integral part of our mission to ensure that our innovative products and solutions remain competitive and successful in the market. In this role, you will conduct thorough evaluations of competitive offerings, providing accurate and timely insights that empower our internal sales, marketing, product, and engineering teams. Your expertise, honed through diligent research and hands-on testing, will be instrumental in crafting compelling messaging, battle cards, presentations, and training materials for our sales team.Key ResponsibilitiesEngage in continuous competitive research and testing, delivering precise and impartial analysis as a subject matter expert.Collaborate with the sales enablement team to design impactful training materials and tools (cheat sheets, whitepapers, presentations, etc.).Partner with field enablement and success teams to implement effective strategies within standard sales plays.Develop defensible analyses and positioning for Rubrik solutions to effectively counter competitive offerings.Oversee data analysis and feedback processes to present a quarterly overview of the competitive landscape.Provide initial support for emerging product features, ensuring the field team is informed about comparable features from competitors.Draft comprehensive documentation on product features and solutions, including comparative analyses with competitive products for field teams.Collaborate with product management and marketing teams to create collateral that supports demand generation.

About the Role: The Principal Engineer position is a strategic role comparable to that of an Engineering Director. Within the Developer Platform organization, you will spearhead the technical strategy for numerous pivotal systems and technical areas that significantly enhance the company's Software Development Lifecycle (SDLC), developer experience, and core engineering productivity. Your work will encompass interactions across multiple complex systems and engineering teams, centering on the comprehensive flow of software delivery, the scalability of Developer Platforms and Infrastructure, and the innovative application of AI to enhance productivity. You will be at the forefront of these critical advancements, ensuring that our platform evolves to support the company's growth objectives. Your primary focus will be on problem identification and resolution. This includes crafting strategies for ambiguous challenges (e.g., 'How do we scale our platform tenfold while minimizing costs?') and pinpointing key issues essential for the future of engineering productivity, proposing strategies for their resolution, such as the strategic integration of AI/ML into core developer workflows.

About the Internship Rubrik is looking for an India Benefits & AI Operations Intern in Bangalore. This role supports benefits administration and helps drive AI-related operational projects. The internship offers direct experience in a technology-driven workplace focused on simplifying data management.

About the Role Rubrik is looking for a People Operations Intern in Bangalore. This internship offers hands-on experience in human resources and a chance to work closely with the HR team. What You Will Do Assist with HR projects and daily operations Support efforts to strengthen workplace culture Learn about people management practices and processes This internship is designed for those interested in building practical HR skills while contributing to a collaborative team.

About Our Team & Role:The Senior Manager of International Payroll is a key strategic leader tasked with ensuring the precise and compliant execution of payroll across various global jurisdictions. This pivotal role connects finance, HR, and legal compliance, guaranteeing timely employee payments in line with local labor laws, tax regulations, and corporate policies.As the International Payroll Senior Manager, you will oversee payroll teams across multiple regions. Reporting directly to the Sr. Manager of Global Payroll, you will collaborate closely with Accounting, Equity, HR, Benefits teams, and external payroll vendors.Your Responsibilities:Global Strategy & Process ImprovementVendor Management: Cultivating relationships with Global Managed Service Providers and conducting regular RFPs to ensure cost efficiency.Systems Integration: Collaborating with IT to ensure smooth data exchanges between HRIS Workday, Etrade, other external vendors, and the global payroll provider.Operational ExcellenceAccuracy & Timeliness: Overseeing the complete payroll cycle for thousands of employees across diverse regions (EMEA and APAC). Ensuring payroll accuracy and punctuality, reviewing off-cycle payroll, timely check processing, and payroll report reviews.Addressing escalated field queries and resolving issues promptly.Working cross-functionally with HR on new hires, terminations, and leaves of absence.Establishing internal controls to guarantee the quality and efficiency of all payroll functions and compliance with regulations. Communicating procedures to company leadership and field offices.Ensuring data accuracy and process integrity.Proactively identifying, addressing, and resolving issues, while recommending mitigation plans to enhance business resilience.Driving continuous improvements, automation, communication, and education to enhance quality, improve employee experiences, and enable rapid scaling.Providing expert consultation and execution to meet business objectives related to payroll. Leading payroll projects with cross-functional teams to ensure compliance and sustainable processes.

About UsChargePoint is at the forefront of the electric mobility revolution, leading one of the world’s most extensive EV charging networks. With electric vehicles projected to comprise nearly 30% of new vehicle sales by 2025, and over 50% by 2040, we are committed to making electric mobility a reality. Since our establishment in 2007, we have dedicated ourselves to simplifying the transition to electric for businesses, fleets, and drivers alike.Join us in our mission to create a sustainable future and tap into a trillion-dollar market. At ChargePoint, we cultivate a positive work culture guided by our core values: Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome.Become a pivotal part of the team that is shaping the future of the EV charging industry and impacting how people and goods move for generations to come.Reports ToDirector of Business ManagementYour RoleAs the Business Operations Manager, you will play a crucial role in enhancing gross margins through comprehensive analysis of financial metrics, billings, costs, and operational processes. You will leverage your expertise in inventory management, vendor relations, and operational efficiency to drive continuous improvement initiatives.Key ResponsibilitiesOversee the forecasting of the Services P&L.Utilize data analytics to identify opportunities for margin enhancement.Collaborate with the leadership team to streamline operations and optimize processes.Engage with cross-functional teams to effectively implement strategies and resolve challenges.Maintain and report on key performance metrics and dashboards.Support discount reporting initiatives.Build strong relationships with stakeholders to ensure alignment and effectiveness.

About The Role:The Senior Data Analyst in Support Operations plays a pivotal role in Rubrik’s commitment to providing outstanding customer experiences through AI-driven insights. This position is responsible for analytics, reporting, forecasting insights, and operational transparency for the global Customer Success organization, utilizing AI tools and platforms such as Salesforce, SupportLogic, Amazon Connect, and Workforce Management (WFM) tools, including Assembled, NICE, or Verint.You will analyze performance trends in service delivery, identify operational gaps, product issue trends, and assess agent productivity to support leadership in making informed decisions. Your contributions will directly enhance service effectiveness, customer satisfaction, and overall operational efficiency.This role also reinforces Rubrik’s dedication to data protection and cybersecurity by ensuring the accuracy of reports, compliance with governance standards, and safeguarding operational data.What You'll Do:Reporting, Analytics & VisualizationDesign, develop, and maintain dashboards and reports that monitor key metrics such as case volume, SLA attainment, backlog, CSAT, adherence, and agent utilization.Create scalable data models in Tableau or similar BI tools that facilitate self-service data consumption.Collect, analyze, structure, and organize data from Salesforce, SupportLogic, Amazon Connect, WFM platforms, and survey tools.Leverage AI reporting tools to drive data-informed decision-making regarding deflection rates, self-service capabilities, and predictive resolutions.Implement automated reporting pipelines to minimize manual effort.Collaborate with the Data team to develop detailed requirements and address critical reporting and business needs.Identify actionable insights from data trends to recommend and drive strategic process improvements for service delivery leaders.Prepare and present insights for Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), and leadership discussions.Ensure all reporting aligns with data governance policies and security regulations.Operational Insights & Forecasting SupportIdentify trends related to usability and support deficiencies to drive enhancements in product and service delivery.Analyze service delivery performance and customer trends to pinpoint process gaps, resource needs, and optimization opportunities.Support WFM teams with forecasting, staffing analysis, and scheduling insights.

Join Rubrik as a Product Management Intern, where you'll gain hands-on experience in driving product strategy, collaborating with cross-functional teams, and contributing to innovative solutions. This internship offers a unique opportunity to work closely with our product managers and learn about the essential facets of product management in a fast-paced tech environment.

Manager, Product Design Location: Bangalore, IndiaAbout RubrikJoin an industry leader that is shaping the future of artificial intelligence.Rubrik has embarked on an exciting new chapter. Following a highly successful IPO and achieving over $1.3 Billion in ARR, we possess the robust stability of a large enterprise combined with the innovative spirit of a startup. Having excelled in Data Security, we are now focused on our most ambitious endeavor: Securing and Accelerating the World’s AI Transformation.As a Manager, Product Design at Rubrik, you will lead the charge in crafting the next generation of user experiences for enterprise solutions! Our technology stack, which includes AI-driven capabilities and air-gapped immutable backups to combat ransomware, epitomizes cyber resilience. Recognized as a Gartner Magic Quadrant Leader and recipient of the Red Dot and iF Design Awards, we believe that security and protection should be both powerful and user-friendly. Join us in building a safety net for the AI-driven future.About the Team & Role:Our design team is diverse and dynamic, comprising around 60 talented individuals from various backgrounds across the globe. As our company and products expand rapidly, it is vital to scale our product experience and design team effectively with the right talent. Every addition to our team is significant!We are looking for a Manager, Product Design for our Bangalore location. This critical leadership position will not only involve supervising a skilled team of designers but also acting as a strategic partner to Engineering and Product leadership, ensuring Rubrik sets the standard for enterprise design.Sneak peek into our product: https://www.youtube.com/watch?v=F9949Q-_onc&t=9sRed Dot Design AwardiF Design AwardRubrik Design Medium Page

Join Rubrik as a Sourcing Manager, where you will take on a critical role in our procurement operations during the night shift, from 8PM to 5AM IST. You will be responsible for identifying and engaging with suppliers, negotiating contracts, and ensuring the best sourcing strategies are implemented to support our operational goals. Your expertise will help drive efficiency and innovation within our supply chain.

About the Role Rubrik, Inc. is hiring a Technical Product Manager in Bangalore. This role works closely with engineering, design, and other teams to guide the development and improvement of our products. What You Will Do Collaborate with cross-functional teams to drive product development Shape product strategy and define requirements Ensure solutions align with client needs Influence the direction of Rubrik’s technology offerings Who We’re Looking For Experience in product management, especially with technical products Comfort working across teams and disciplines Strong communication and organizational skills Interest in technology and product innovation This role is based in Bangalore and offers the chance to help shape the future of Rubrik’s products.

Role Overview Rubrik is looking for a GSI Services Program Manager in Bangalore to guide key initiatives with Global Systems Integrator partners. This role centers on coordinating efforts across teams to deliver strong service and maintain productive relationships with strategic clients. What You Will Do Lead programs that strengthen partnerships with Global Systems Integrators Coordinate cross-functional teams to meet project goals and client needs Ensure business objectives align with client expectations Location This position is based in Bangalore.

ABOUT THE TEAM The Production Engineering team at Rubrik plays a crucial role in ensuring the availability and reliability of mission-critical platforms across expansive, multi-cloud environments. We serve as the cornerstone of operational excellence, managing incident responses, outages, observability, and continuous enhancement. Our team collaborates closely with Site Reliability Engineering (SRE) and Engineering units to proactively identify risks, minimize operational toil, mitigate outages, and construct resilient systems. We thrive in complex, high-pressure situations, utilizing sound technical judgment while relentlessly improving through learning, ownership, and accountability. ABOUT THE ROLE As a Senior Engineering Manager for Production Engineering, you will lead and nurture a high-impact team responsible for sustaining highly available, business-critical services. You will drive the technical roadmap, strategy, and execution while acting as a senior escalation point during significant incidents. Your role involves setting a compelling vision for the team, coaching engineers to handle high-pressure scenarios confidently. This position demands strong technical expertise, decisive decision-making skills, and the capability to collaborate across teams to enhance system reliability and operational maturity. What You’ll Do Lead the Production Engineering team, supporting critical infrastructure and services across multi-cloud environments, aligning with EST timezone (4:00 PM – 1:00 AM IST). Own the operational excellence for production environments by establishing robust processes, standards, and accountability for availability and reliability. Promote a metrics-driven culture focused on continuous improvement, driving initiatives to enhance operational KPIs such as MTTA/MTTR. Encourage a strong collaborative mindset by working closely with leadership to align operational priorities with business objectives and reliability targets. Develop team members through coaching, mentoring, and career advancement, empowering senior contributors to achieve maximum impact. Plan and manage on-call rotations, escalation protocols, and resource availability to guarantee sustainable support for mission-critical systems. Implement strong execution rigor through sprint planning, prioritization, and accountability, holding teams to elevated standards of delivery and performance. Experience You’ll Need A passionate leader dedicated to building technically proficient teams, with over 12 years of experience in Software Development Engineering.

Join Rubrik, Inc. as a Technical Program Manager specializing in Product Design and Technical Documentation. In this role, you will lead cross-functional teams to streamline the development process, ensuring the delivery of high-quality products. You will be responsible for overseeing the documentation lifecycle, driving best practices, and collaborating closely with designers and engineers to enhance product usability.

Staff Product Manager, Cloud Data ProtectionLocation: BangaloreAbout the Team & Role:The Product Management team at Rubrik is at the forefront of driving our mission to deliver innovative data management solutions. We focus on fulfilling our customers' critical data security and management requirements while ensuring a seamless user experience. Our goal is to provide the best application-aware backup solutions, giving our customers confidence in their data protection strategies.Rubrik is seeking a dynamic and experienced Staff Product Manager with a proven history of advancing product capabilities from conception through to successful market delivery. Joining the Cloud Data Protection team, you will play a pivotal role in shaping the strategy and execution of data protection for public cloud workloads. We are looking for an individual who has successfully launched enterprise-grade products and possesses a comprehensive understanding of cloud deployment models. You will collaborate closely with customers, sales, and engineering teams to achieve our shared objective: delivering the finest data management solutions in the industry, on schedule, and with exceptional quality. As a champion for both our customers and business interests, you will harmonize diverse perspectives and lead cross-functional teams.Key Responsibilities:Drive product strategy, roadmap, and execution for data backup and recovery solutions targeting public cloud services/applications (like Azure Instances, AzureSQL).Work in tandem with engineering, support, design, and marketing teams to conceptualize, develop, and launch high-quality product experiences.Compose Product Requirement Documents (PRDs), oversee project execution, and assist in formulating the product rollout strategy.Analyze customer usage patterns to derive new product insights.Craft, manage, and communicate the product roadmap to key stakeholders both internally and externally.Conduct market and competitive analysis, prioritize product features, and clearly articulate decisions and trade-offs.Represent your product in customer engagements during both pre-sales and post-sales scenarios.Identify and establish strategic technology and sales partnerships.

Join Rubrik as a Product Management Intern where you will play a crucial role in driving product initiatives and contributing to our innovative solutions. You will collaborate with cross-functional teams, gaining hands-on experience in product strategy, development, and market research. This internship is designed to provide you with valuable insights into the product lifecycle as you work alongside experienced professionals in a dynamic environment.