Operation Support Specialist

Join our dynamic team as an Operation Support Specialist at Collabera, where you will play a vital role in enhancing operational efficiency and driving our organizational success. This position involves providing support to various operational activities, ensuring that tasks are executed smoothly and effectively. We are looking for a detail-oriented individual who thrives in a fast-paced environment and is eager to contribute to our mission of delivering exceptional service.

Join our dynamic team at Latitude Inc. as a Desktop and Network Support Specialist, where you will play a crucial role in enhancing our internal information systems. Your primary responsibilities will include the installation, maintenance, and upgrading of our network infrastructure, end-user workstations, servers, and business system applications. This position requires a proactive approach to troubleshooting and resolving technical issues to ensure seamless operations within our organization.

Role overview The Implementations Operations Specialist at Alertus Technologies, LLC plays a key part in guiding customer orders from the Sales team through to successful implementation. This position ensures a smooth transition between teams and maintains oversight of each order from initiation to completion. The role reports to the Manager of Implementations Operations. What you will do Coordinate the transfer of customer orders from Sales to Implementation, making sure all details are captured and shared. Oversee the full order process, tracking progress at each stage until completion. Monitor timelines and resolve issues as they arise to keep orders accurate and on schedule. Communicate regularly with both internal teams and customers to provide updates and address questions. Who thrives in this role Highly organized and attentive to detail, with a strong focus on accuracy. Customer-oriented and dedicated to supporting others throughout the process. Resourceful problem-solver who enjoys overcoming challenges. Self-driven, with clear and effective communication skills. Location This role is based in Baltimore, MD.

Join Our Mission at AlertusAt Alertus, we are dedicated to safeguarding individuals during emergencies. As a frontrunner in mass notification systems, we offer tailored, scalable, and affordable solutions, recognizing that even moments of advance warning can be vital in saving lives.Our team members are pivotal to our success, impacting the safety and well-being of countless people. We foster a vibrant, collaborative workplace that empowers employees to work seamlessly across various departments.Role OverviewThe Sales Operations Specialist is a critical office-based role that supports our Sales team by managing essential processes and tools that enhance efficiency and performance. This position oversees the health of our sales pipeline, manages enablement tools, streamlines sales processes, and provides vital support to sales leadership.The ideal candidate will be a meticulous and organized professional who can pinpoint opportunities for improvement and ensure the sales team is equipped with the necessary resources and support to achieve company objectives.

At Accenture Federal Services, our mission transcends traditional business operations; we are dedicated to enhancing the security and welfare of the nation through innovative technology solutions for the US federal government. With a dedicated team of over 13,000 professionals, we strive to unlock the full potential of technology across defense, national security, public safety, civilian, and military health sectors. As part of Accenture Federal Services, a division of the globally recognized Accenture, we pride ourselves on fostering an inclusive and supportive environment. Our accolades include being named a Glassdoor Top 100 Best Place to Work, reflecting our commitment to employee growth, learning, and collaboration through hands-on experience, certifications, and industry training. Become a part of our team and help us drive impactful change that propels government missions forward! The Business Operations Specialist plays a pivotal role in providing strategic leadership and oversight in financial management, contract administration, procurement, quality assurance, and administrative functions pertaining to government contracts.The Work:In this supervisory role, reporting to the Program Director, you will lead team members to ensure adherence to contractual obligations and compliance with federal regulations.You will manage key PMO governance and administrative tasks, including invoicing, reporting, document quality, systems management, onboarding/offboarding, audit compliance, and act as the primary support contact for the program.Exceptional leadership abilities and a thorough understanding of government contracting provisions are essential to effectively guide staff and operations.Governance responsibilities will include managing program-wide risks and issues, facilitating regular reviews, and supporting mitigation strategies.Utilizing superior communication skills, you will oversee the resolution of complex issues, deliver reports, and provide strategic direction across various organizational components.Your leadership will drive the evaluation and optimization of current processes to enhance program efficiency and address contractual challenges.You will supervise the coordination of task order changes, including proposal pricing, financial forecasting, and budgeting, while ensuring compliant invoicing and accurate labor reporting.Additionally, you will provide daily supervision of the Business Operations Staff and oversee the effective creation and maintenance of program documentation.

Join Our Team as a Technical Support SpecialistAt Alertus, our passion lies in safeguarding individuals during emergencies through cutting-edge mass notification solutions. We take pride in offering customizable and scalable systems that can make a significant difference in critical moments. Our dedicated employees are at the heart of our mission, positively impacting countless lives by ensuring safety and well-being. We are currently seeking a proactive and customer-focused Technical Support Specialist to enhance our Technical Support team. In this pivotal role, you will report directly to the Technical Support Manager and play a crucial part in ensuring our customers' Alertus systems are fully operational. Your blend of technical expertise and exceptional customer service skills will be key to achieving this goal. This position presents a fantastic opportunity for individuals eager to start their IT careers and who possess a genuine enthusiasm for technology, problem-solving, and assisting others. Please note that this role may require flexible work hours, with technical support coverage spanning from 7 AM to 7 PM EST.

Become a Valued Member of Our Team!At DSI Systems, we take pride in over 40 years of experience in sales enablement and tailored business solutions, delivering exceptional value and results for our clients and partners. We are actively seeking enthusiastic individuals who are ready to make a significant impact in the fields of sales and customer service. Join us in an exciting and rewarding work environment where you can grow and thrive.Position OverviewThe Retail Support Specialist (RSS) plays a crucial role in providing exceptional frontline support to AT&T customers within high-traffic national retail settings. In this dynamic position, you will directly engage with customers and retail partners to address various account, billing, device, and service inquiries, often under fast-paced and high-volume conditions. To succeed in this role, you must possess excellent communication skills, emotional resilience, comfort with technology, and the ability to maintain professionalism and accuracy amid a bustling retail atmosphere. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers within national retail locations.Address inquiries related to billing, account updates, plan modifications, device assistance, and service challenges.Troubleshoot and resolve issues with wireless devices, network connectivity, and feature functionalities.Operate effectively in high-volume retail environments while maintaining focus, professionalism, and quality service during peak hours and escalated situations. Retail Partner SupportServe as the AT&T subject-matter expert for retail employees and third-party labor partners.Act as the primary AT&T representative for these partners, providing in-store support for retail escalations.Proactively collaborate with store leadership to address customer issues, enhancing partnership alignment and ensuring a superior customer experience.Work Environment & Schedule ExpectationsThis position is based in a retail environment requiring standing, walking, and engaging with customers on the sales floor for up to 8 hours daily.Flexibility to work evenings, weekends, and holidays based on business needs is essential.Comfortable functioning in a busy, customer-focused environment with frequent interaction and problem-solving requirements.Operational ExcellenceEfficiently navigate multiple systems simultaneously while actively engaging with customers.Thoroughly document all customer interactions.Comply with company policies, adherence to compliance standards, and maintain privacy protocols.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and uphold approved planograms for mobile devices and signage.Manage inventory and assist with stock organization.

Preferred Skills• Minimum of 5 years of experience in GIS within the Utilities Industry, including 4 years of hands-on expertise with the GE Smallworld suite.• Proven track record with at least one or two complete life-cycle implementations for a utility (Power/Gas), showcasing hands-on experience in design, development, and deployment using GE Smallworld.• Ability to lead the design, construction, testing, and deployment of solutions on the GE Smallworld platform.• Experience in conducting functional workshops with business stakeholders to gather GIS requirements.• Previous experience in providing support for GE Smallworld applications in a 24/7 environment, coordinating with both client and offshore teams to resolve support incidents.• Familiarity with incident management and resolution software such as Remedy or HEAT.• Required development experience in Magik.• Proficient in GE Smallworld, GE Core, PNI, DM, SIAS, Network Viewer, SOMs, PL/SQL, and the Smallworld data model.• Development experience in C, Core Java, JavaScript, JSP, Servlets, and PL/SQL is a plus.• Experience in configuring, customizing, and troubleshooting GE Mapframe solutions.• Knowledge of Business Tier Technologies such as Java Beans, EJB, and Integration Tier Technologies like JDBC 4.0, JNDI.• Awareness of current technology trends in GIS related to Electric Utilities.• Understanding of the process integration between GIS and other utility enterprise and operational systems including WMIS, CIS, Synergee, etc.• Exposure to both regulated and deregulated markets in the U.S.• Team-oriented individual capable of collaborating with development teams, client teams, and subject matter experts throughout the project lifecycle.• Strong interpersonal communication and analytical skills.• Willingness to travel to client locations as required.• Interest and experience in a management consulting environment.Note: This position may require 30% travel.U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to provide sponsorship at this time.

Location: Baltimore/CharlotteWe are thrilled to present a remarkable opportunity to join a Tier 1 Investment Bank, working alongside one of our esteemed clients. As part of a dynamic Loan Servicing operations team, you will play a pivotal role in facilitating communication across various internal and external teams in a fast-paced environment.Key Responsibilities:Oversee essential loan lifecycle transactions, including payoffs, defeasances, borrower auto-debit setups, and updates related to loan sales, transfers, and Agency securitizations.Ensure compliance of all servicing actions with requirements from GSEs and internal operational standards.Analyze and interpret Agency loan documents—such as notes, payoff instructions, riders, and modification agreements—to ensure system data accurately reflects contractual terms.Detect data gaps or discrepancies and provide well-supported recommendations for necessary corrections.Manage the daily upload and approval of Bloomberg index data utilized for floating-rate Agency loans.Implement index adjustments or benchmark changes as required by GSEs or due to fluctuations in market conditions.Conduct daily reviews of exception reports, approving maintenance items and assisting team members in resolving complex outages or data inconsistencies.Perform high-level system adjustments, investigate recurring exceptions, and suggest enhancements to improve data integrity and minimize operational risk.Coordinate payment of post-closing fees to attorneys, investors, and external parties, ensuring all documentation is complete and accurately processed.Maintain strict adherence to internal controls and audit requirements surrounding fee disbursements.

The Operations Support Compliance Auditor will play a vital role in ensuring operational excellence across our store network. Reporting directly to the Director of Operations Support, this professional will conduct evaluations, inspections, and audits to assess compliance and operational effectiveness. Daily visits to store locations will be required to perform regularly scheduled audits, fostering credibility with Monro Field Teammates and leadership. A positive attitude is essential, as this position serves as a bridge between the Store Support Center and Field Management.Compensation: The salary range for this role is between $68,000 and $85,000, with additional compensation and incentives based on experience.Essential Functions:This role entails participation in various focus areas, including Monro Forward initiatives, DM onboarding, inventory management, safety compliance, maintenance of buildings and equipment, and being a compliance expert for key organizational initiatives.Essential Duties:Conduct Tire Cycle Counts (TCC), Oil Cycle Counts (OCC), Physical Inventories (PI), Lift Inspections, Safety Audits, and Building & Equipment Inspections.Train teammates on executing TCC’s, OCC’s, PI’s, and Lift and Safety Inspections.Support Loss Prevention with investigations as required.Collaborate with the Director of Internal Audit and operational functions to develop remediation activities.Propose process improvement recommendations for enhanced efficiencies.Participate in POS Testing when requested.Assist with various projects and perform additional duties as assigned.Schedule and prepare for Store Compliance visits up to 13 weeks in advance.Perform Lift Inspections as designated.Conduct Asset, Safety, and Operational readiness audits during store visits.Communicate audit results with Store and District leadership.Communication:Collaborate closely with Field Leadership to ensure timely communication and execution of compliance initiatives.Establish strong partnerships within both the Store Support Center and field operations.

Join the dynamic team at Daniels Health as an Operations Administrator. We seek an enthusiastic, self-driven individual with a strong background in providing administrative support to manufacturing or plant facilities. Your role will be integral in collaborating with Operations leadership to ensure a smoothly functioning and compliant Business Unit. You will engage in various administrative tasks tailored to the evolving needs of the business unit, making each day unique and rewarding.

The Clinical Program Support Specialist at DLH Corporation works closely with clinical teams in Baltimore, Maryland. This position provides essential support to help clinical programs operate efficiently and meet their goals. Role overview This role centers on assisting with program management tasks and supporting daily operations. Collaboration with team members is a regular part of the job, ensuring that clinical initiatives stay on track and contribute to better health outcomes. Key responsibilities Support clinical program activities and workflows Assist with program management and coordination Work with clinical teams to help initiatives succeed Location This position is based in Baltimore, Maryland.

Paralegal Administrative SpecialistEmployment Type: Full-Time, Entry LevelDepartment: Legal Support CGS Federal is on the lookout for a dedicated Paralegal Administrative Specialist to join our dynamic team in Baltimore, MD. In this role, you will be responsible for processing electronic legal instruments, assisting with trial preparation and hearings, and providing essential legal support to a large federal agency.At CGS, we pride ourselves on assembling a diverse group of motivated and skilled professionals who tackle the government's most pressing challenges through innovative technology solutions. We are looking for candidates who are eager to contribute to government innovation, value collaboration, and can proactively meet the needs of their colleagues. Our supportive work environment encourages professional growth through a variety of learning opportunities.Key Responsibilities:· Provide examination of legal instruments for completeness and proper execution.· Support the Litigation Support Unit, attorneys, and paralegals with administrative tasks.· Ensure actions comply with government regulations and procedures.· Conduct record research to identify any conditions that may impede actions.· Assist in the daily operations of the Litigation Support Unit, including data processing and evidence management for cases.· Help prepare trial and hearing presentations and demonstratives.· Compile statistical data for internal reports.· Offer project-based support within the Administrative Division and manage administrative duties during employee absences.· Demonstrate proficiency with various software, including Microsoft Office Suite.

Role overview Destination Knot is expanding its remote travel division and hiring a Hotel Reservations Specialist. This fully remote position centers on assisting guests with hotel bookings and itinerary management. Specialists support clients as they select accommodations, handle reservations, and ensure their travel plans run smoothly. Candidates must be based in the U.S. What you will do Confirm and process hotel reservations through preferred travel partners. Communicate with clients about rates, availability, and booking details. Deliver customer support by phone, email, or chat. Research hotels and destination amenities to match guest preferences. Maintain accurate records of reservations and guest preferences. Requirements Strong communication and organizational skills. Interest in travel, hospitality, and providing excellent guest experiences. Ability to work independently and take ownership of tasks in a remote environment. Comfort with basic computer tasks and willingness to learn new systems. Benefits Remote work from anywhere in the U.S. with flexible scheduling. Access to professional travel training and certification programs. Mentorship and opportunities for career growth at Destination Knot. Industry discounts available after successful onboarding. This is a chance to build a remote career in travel with a team that values service, personal growth, and professionalism.

Company Overview At Alertus, our mission is to safeguard individuals from harm, driven by our passion for enhancing safety. As a frontrunner in mass notification systems, we deliver tailored, scalable, and economical solutions that can make a significant difference in emergency situations by providing timely alerts. Our workforce is key to our success, impacting the safety and well-being of countless individuals. We cultivate a positive and collaborative workplace culture, empowering our employees to collaborate seamlessly across various departments. Position Summary We are in search of a dynamic and seasoned Operations Manager to assist our Director of Operations in managing diverse operational functions within our manufacturing and project management teams. The successful candidate will play a crucial role in enhancing operational efficiency, upholding quality standards, and steering project implementations while nurturing a culture of teamwork and collaboration.

Senior Data Specialist IIEmployment Type: Full-Time, ExperiencedDepartment: eDiscoveryCGS Federal is on the lookout for an adept Senior Data Specialist II who possesses a deep understanding of litigation discovery processes. This role is critical in supporting the EDRM workflow for a significant initiative within a federal agency.At CGS Federal, we're committed to assembling a team of motivated, skilled, and innovative individuals who tackle the government’s most pressing challenges using advanced technology. We value candidates who are eager to drive government innovation, thrive in collaborative environments, and are perceptive to the needs of their colleagues. Our workplace fosters support and encourages professional growth through a variety of learning opportunities.Key Responsibilities:- Execute file manipulation, loading, conversion services, database indexing, and quality checks of data loads.- Create, assess, and refine methodologies and procedures for file manipulation compatible with COTS products and litigation support applications.- Ensure incoming productions comply with relevant ESI specifications.- Conduct advanced tasks related to data exporting from contractor and client databases, including identifying data for export, confirming redactions and other annotations, ensuring compliance with ESI specifications, and performing quality checks on exported data.- Assist client attorneys, investigators, and paralegals by managing incoming documents, processing subpoena returns, creating and maintaining document review databases, and producing documents for opposing parties in litigation.

IT Litigation Support TechnicianEmployment Type: Full TimeDepartment: Information TechnologyJoin Contact Government Services (CGS), a dynamic and innovative company, as we seek a dedicated IT Litigation Support Technician to provide vital technical and analytical assistance to the United States Attorney's Office. In this pivotal role, you will coordinate litigation support services, ensuring that our technology solutions meet the needs of our clients effectively.At CGS, we pride ourselves on bringing together skilled and motivated professionals to tackle the government's most pressing challenges using state-of-the-art technology solutions. Our culture fosters collaboration and professional growth, with numerous opportunities for learning and advancement.Key Responsibilities:- Coordinate litigation support services, including trial preparation and presentation, collaborating with the designated Litigation Support Coordinator.- Administer litigation support systems, performing testing, quality assurance, configuration, installation, and maintenance of resources for data, voice, and video transmission.- Ensure systems are available, functional, and secure, maintaining the integrity and efficiency of the litigation support environment.- Install and configure new litigation support hardware and software while resolving any interface and interoperability issues.- Oversee and manage the inventory of litigation support equipment.- Implement security measures to protect the confidentiality, integrity, and availability of systems and data.- Develop and enforce policies to ensure reliability and accessibility of litigation support systems.

As the Manager of Strategic Operations at Metropolis, you will play a pivotal role in driving operational excellence and strategic initiatives. You will lead a dynamic team, collaborate with cross-functional departments, and implement innovative solutions that enhance efficiency and productivity. Your expertise will be critical in formulating strategies that align with our organizational goals and elevate our operational capabilities.

Join CGS Federal as a Legal Clerical Support Specialist, where you will be an integral part of a dynamic team assisting with various legal accounts.Employment Type: Full-Time, Mid-LevelDepartment: AdministrativeAs a Legal Clerical Support Specialist, you will play a critical role in managing and processing legal cases, ensuring accurate updates in our tracking systems, and maintaining communication with various FBI units and external agencies. Your contributions will directly impact our efforts to innovate government solutions through advanced technology.We pride ourselves on fostering a collaborative environment where our employees can thrive. At CGS, we offer support for your professional growth through various learning opportunities and a culture that values creativity and teamwork.

Join ODORZX INC, a leader in the carwash and detailing industry, as our Operations Manager. We are looking for an enthusiastic and proactive individual who is ready to lead our operations with a hands-on approach. If you have a passion for operational excellence and strong organizational skills, this is your chance to shine!Key Responsibilities:Oversee daily operations to ensure seamless interdepartmental coordination.Craft and execute operational strategies, policies, and procedures to enhance efficiency.Lead and mentor a dynamic team, providing training and performance feedback.Manage the supply chain operations, including procurement and inventory management.Analyze operational metrics to identify improvement areas and implement solutions.Promote a safety-first culture by ensuring compliance with safety protocols.Participate in manual tasks to demonstrate commitment and teamwork.Collaborate with cross-functional teams to align on operational goals.Build and maintain strong relationships with clients, suppliers, and contractors for quality service delivery.Monitor financials, manage budgets, and identify cost-saving opportunities while maintaining quality standards.