Senior Zendesk Architect / Systems Lead (Contract)

Join Togetherwork as a Senior Zendesk Architect / Senior Systems Lead!We are seeking a talented individual to take the lead on the strategy, architecture, and performance of our Zendesk environment. In this pivotal role, you will design a scalable and integrated support ecosystem that underpins both our SaaS and payment operations.This is a technical leadership position, not an administrative one. You will be the go-to expert for Zendesk, implementing automation, integration, and system design while collaborating closely with various teams, including Support, Customer Success, Product, Engineering, and Payments.

Teamwork Makes the Stream Work. Join Roku and Transform the Future of Television!As the leading TV streaming platform in the U.S., Canada, and Mexico, Roku is on a mission to power every television worldwide. We revolutionized streaming for the TV, connecting viewers to their favorite content, enabling content creators to cultivate and monetize vast audiences, and offering advertisers unique engagement opportunities.From day one, your contributions at Roku will be recognized and valued. We are a rapidly growing public company where every team member plays an integral role. Join us in creating delightful experiences for millions of TV streamers globally, while gaining significant exposure across diverse disciplines. About the RoleOur leadership in streaming hinges on providing exceptional devices that seamlessly integrate hardware platforms with Roku OS, ensuring user-friendly, reliable, and enjoyable experiences. As we strive to change the landscape of television and streaming media worldwide, your role will focus on harnessing both hardware and software to deliver a distinctive viewing experience that turns users into enthusiastic advocates.You will directly report to the Vice President of Software Engineering, acting as a pivotal technical contributor to Roku’s device platform strategy, emphasizing high-quality software solutions.We are seeking a highly proficient Lead Systems Software Architect to spearhead complex implementations for Roku TVs and streaming devices, grounded in an extensive understanding of multimedia system design including video/audio pipelines, SoCs, memory, power, and thermal management. You will be responsible for designing, implementing, debugging, and optimizing the software platform across the entire system, ensuring it is efficient, secure, and scalable across various SKUs and product generations. Collaborating with ODM partners, chipset vendors, and internal software and hardware teams, you will drive products from initial concept to mass production.The challenges we tackle are demanding, but this is what makes our work exciting. The ideal candidate is proactive, curious, and engaged, willing to dive into problem-solving and make data-driven decisions even amidst uncertainty. Our industry evolves rapidly, and your adaptability will be crucial.

Role overview Upside seeks a Knowledge Systems Architect in Austin to shape how information is managed and shared across the company. This position centers on designing and building systems that enable teams to find, share, and use knowledge effectively. What you will do Design and implement knowledge management systems that streamline information flow Create solutions that support more effective decision-making Collaborate with teams to ensure systems align with their needs and support strong outcomes for clients Location This role is based in Austin.

Role overview American Housing seeks a Lead Design Architect to shape residential projects in Austin. This position steers the design direction, ensuring each development blends visual appeal with everyday function. The Lead Design Architect partners with engineers and designers to deliver homes that reflect thoughtful design and a commitment to sustainability. What you will do Lead the architectural design process for residential communities Balance practical requirements with strong visual design Work closely with engineers and other design professionals at every stage Promote sustainable practices in all aspects of housing design Location This role is based in Austin.

FluidStack seeks a Data Center Contracts Lead based in Austin, TX. This position manages contracts related to data center operations and emphasizes both operational performance and cost control. Success in this role depends on a strategic mindset, effective negotiation, and familiarity with data center environments. Key responsibilities Manage and improve contracts supporting data center operations Negotiate contract terms to align with FluidStack’s objectives Work to ensure agreements support both strong performance and cost savings Requirements Background in data center contracts or similar operational agreements Proven negotiation and contract management abilities Strategic approach and attention to detail Knowledge of data center environments

Join Arista Networks as a Senior/Lead Software Engineer focusing on Network Systems. In this pivotal role, you will leverage your extensive software engineering skills to design and implement innovative networking solutions that enhance our cutting-edge products. You will collaborate closely with cross-functional teams to drive projects from conception through to deployment, ensuring high performance and reliability.

Roku connects millions of viewers across the U.S., Canada, and Mexico with their favorite streaming content. The company helps publishers build and monetize audiences, while also providing advertisers with tools to reach consumers. Roku’s mission is to power every television worldwide. Role overview The Senior Contracts Negotiator will join Roku’s legal team, reporting to the Assistant General Counsel for Business & Legal Affairs. This position centers on negotiating complex technology agreements that support both business and technical operations. Key focus areas include data privacy, information security, intellectual property, and emerging technologies such as AI. This role is based in Austin, TX, with options to work from Boston, MA, or San Jose, CA. The schedule follows a hybrid model: in-office Monday through Thursday, with remote work available on Fridays. What you will do Negotiate and finalize complex commercial and technology contracts Handle agreements involving data privacy, information security, and intellectual property Support projects related to AI and other new technologies Work closely with legal and business teams to resolve contract issues Who thrives here Negotiators with experience in commercial transactions Professionals skilled at navigating complex contract matters Individuals who value collaboration and enjoy working in a high-growth environment Compensation and benefits Estimated annual salary: $144,500 to $170,000 (final offer depends on skills, certifications, and location) Health insurance Equity awards Life and disability insurance Parental leave Wellness benefits Paid time off

Vtekis Consulting LLP is seeking a Site IT Lead & Systems Administrator in Austin to oversee IT operations with a focus on FedRamp systems. This position plays a central role in maintaining compliance with FedRamp regulations and supporting secure, reliable technology infrastructure. Role overview The Site IT Lead & Systems Administrator manages a team of IT professionals, guiding daily operations and ensuring all systems align with regulatory requirements. The role involves direct responsibility for system installations, upgrades, and troubleshooting tasks. Collaboration with cross-functional teams is essential to identify opportunities for improving system performance and reliability. What you will do Oversee IT operations for FedRamp systems Lead and mentor a team of IT staff Manage system installations and upgrades Handle troubleshooting and resolve technical issues Work with other departments to optimize system performance Ensure ongoing compliance with FedRamp regulations

Join Last Energy as a Lead Systems Integration Engineer, where you will spearhead the integration of our cutting-edge power plant systems. In this role, you will ensure seamless collaboration across various engineering disciplines, including electrical, mechanical, and structural engineering. Your expertise will be pivotal in optimizing product features and system integration, delivering reliable and efficient power solutions while upholding the highest standards of technical excellence.

Who You Are You are an experienced solutions architect who excels in intricate, multi-domain settings and is passionate about guiding clients to achieve outcomes that harmonize technology with business strategies. You adopt a consultative approach in every engagement, adeptly asking the right questions and influencing decisions instead of simply promoting products. You are confident in managing solution strategies from inception to execution, collaborating closely with Account Executives and technical leaders to ensure successful deal outcomes. Mentoring others is a source of pride for you, as you help enhance technical proficiency and consultative skills throughout the organization. About The Role The Senior Client Solutions Architect at Myriad360 is pivotal in developing technical strategies for high-stakes, multi-practice projects. You will take complete ownership of the solution architecture from discovery through design validation and deal advancement. Collaborating closely with Account Executives, Practice Directors, and Principal Architects, you will deliver integrated, scalable solutions that meet client objectives and business needs. As a senior technical authority, you will act as a trusted advisor to clients and a mentor to Client Solutions Architects and engineers within the organization. Must be based in the United States and reside in Austin, TX or surrounding areas. Travel up to 40% may be required. Key Responsibilities: Facilitate complex, multi-practice discovery sessions focused on attaining business outcomes, rather than merely pitching products. Own the solution architecture and technical strategy for medium to large-scale projects. Identify and leverage cross-practice opportunities encompassing networking, data center, cloud, security, and platform engineering. Ensure alignment across practices by driving unified architectural solutions and clearly defined execution pathways.

Role overview The Senior Architect I, MILCON at iconcareers leads architectural design for military construction projects based in Austin, Texas. This position focuses on developing plans and deliverables that align with military requirements and standards. What you will do Direct architectural design for MILCON (military construction) projects Verify that all designs meet military standards and regulations Collaborate with cross-functional teams to shape project solutions Impact This role advances national defense infrastructure by overseeing essential building projects from initial concept through completion. The Senior Architect I, MILCON applies architectural expertise to initiatives with significance at the national level.

Role Overview ICON is hiring a Senior Systems Engineer II to guide the full development cycle of Off-Planet Robotic Systems. This position is based in Austin, Texas and reports to the Technical Director of Off-Planet Systems. The role calls for a systems engineer with deep experience in engineering tools, processes, and methodologies, especially those used in aerospace and spaceflight projects. Success in this role depends on strong communication, leadership, and the ability to work across disciplines with engineers, scientists, and technicians. What You Will Do Apply NASA and similar systems engineering practices, including model-based systems engineering (MBSE), to manage requirements, milestones, and program needs. Lead and coordinate cross-disciplinary teams through the design, development, and testing of spaceflight hardware programs. Prepare and organize documentation for government contracts, white papers, and technical presentations. Oversee execution of multiple related programs and projects, ensuring detailed planning, cross-functional coordination, and direct customer engagement. Assess stakeholder needs across different workstreams, identify gaps and risks, and define strategies to address them on schedule. Keep stakeholders and leadership informed of project status through presentations, dashboards, emails, and verbal updates. Take responsibility for the entire program lifecycle, ensuring objectives and deliverables are met. Lead a multi-disciplinary team in developing complex electro-mechanical robotic systems. What ICON Looks For Proactive, self-motivated approach Detail-oriented and diligent work style Collaborative mindset and strong problem-solving skills Humble attitude with a focus on team success Exceptional communication skills for working with diverse stakeholders This is an onsite position at ICON's Austin, TX campus.

At GFiber, we are passionate about the transformative power of high-quality internet. We believe that it drives innovation, strengthens communities, and enables extraordinary achievements. As we continue our mission to provide better internet, we are expanding our team to include dedicated individuals who aspire to make a difference in the world.GFiber, a proud member of the Alphabet family, delivers cutting-edge internet services through Google Fiber and Google Fiber Webpass to homes and businesses across the U.S. With our ongoing expansion, we are connecting more cities and individuals to exceptional internet experiences.The application window will be open until at least April 17, 2026. This opportunity will remain available based on business needs, which may be before or after the specified date.This role is not eligible for immigration sponsorship. Our Information Systems and Technology team is vital in enhancing productivity and efficiency across all departments at GFiber. We are committed to delivering outstanding support, fostering strong partnerships, and ensuring seamless project execution. Together, we innovate to empower our colleagues and advance our organization.Role OverviewAs a Senior IT Systems Engineer, you will design and maintain the digital workspace that our employees depend on daily. This role encompasses the complete lifecycle of corporate applications—from end-to-end deployment and configuration to automated patching and long-term administration. You will oversee our Google Workspace environment and support essential office technologies, including multi-vendor networking, conferencing, and advanced printing solutions. With your profound expertise in software application engineering, you will also maintain strong full device management practices to ensure secure and efficient delivery across macOS, Windows, and ChromeOS platforms.Your Responsibilities:Manage the enrollment, security, and compliance of macOS, Windows, and ChromeOS devices utilizing Microsoft Intune, Google Workspace, and Kandji/Iru to ensure a stable platform for application delivery.Architect comprehensive deployment, configuration, and proactive patching strategies for the corporate productivity suite, leading the rollout of new enterprise solutions from initial setup to ongoing maintenance and optimization.Deploy and provide advanced support for office technologies and equipment.

Join Dun & Bradstreet as a Senior Principal Solutions Architect, where you will leverage your extensive experience to design and implement cutting-edge solutions that drive business success. You will collaborate with cross-functional teams to understand client needs and deliver innovative solutions that enhance operational efficiency and growth.

Who We AreAt Verkada, we're revolutionizing the way organizations safeguard their personnel and premises through an advanced, AI-driven platform. As a frontrunner in cloud-based physical security, we empower organizations to enhance safety and operational efficiency with a unified software solution that encompasses video surveillance, access management, air quality monitoring, alarm systems, intercoms, and visitor tracking. Trusted by over 30,000 organizations globally, including more than 100 Fortune 500 companies, Verkada serves as the essential physical security layer for streamlined management, intelligent oversight, and scalable implementations. Established in 2016, we have experienced rapid growth, now boasting 15 locations and a workforce of over 2,200 dedicated employees.About the RoleVerkada has solidified its position as a leader in the physical security sector, particularly within Local Government and Education, and is poised to broaden its reach into State and Federal markets. In these segments, clients heavily depend on various government and cooperative contracts to assess vendors and expedite the sales process. Consequently, Verkada has made significant investments in contract support and is seeking a seasoned leader to develop our contract strategy and oversee its execution.What You'll DoDesign and execute Verkada’s contract strategy, which includes:Conducting research on key federal, state, and regional contracts.Assessing the suitable response from Verkada for these contracts.Formulating a contract roadmap.Leading the implementation of strategic contract opportunities that maximize business impact.Maintain a thorough and accurate tracking system for all contracts, schedules, and associated purchasing agreements.Guarantee compliance with the terms, conditions, and record-keeping requirements for all federal, state, and local contracts.Evaluate legal risks within contracts and escalate to the legal team or external resources when necessary for further assessment or approval.Monitor legal, regulatory, and contract trends that may affect sales goals and objectives.Provide training, counsel, and assistance to management and internal sales teams on contract-related matters.

Join ICON as a Senior Architect I on our innovative Design Build team. You will collaborate with a dedicated group of professionals to conceptualize, assess, and implement cutting-edge high-performance buildings utilizing ICON's proprietary technologies. As a pivotal member of our team, you will lead initiatives that redefine sustainable and affordable housing solutions globally. This role is based at our Austin, TX campus, reporting directly to the Senior Director of Building Design. Key Responsibilities:Enhance ICON’s concrete 3D-printed (C3DP) wall systems to prioritize human comfort, safety, and sustainability.Oversee project teams in creating and aligning comprehensive drawing packages through all design phases, ensuring compliance with ICON’s architectural standards and client specifications.Generate detailed drawings and diagrams that preserve design intent from initial concepts through to construction.Create construction documents, wall assembly blueprints, and building envelope specifications, focusing on window and door systems, waterproofing, and weatherization.Design construction diagrams to streamline the integration of building envelope components and systems (mechanical, electrical, plumbing) in the field.Collaborate with interdisciplinary teams including architects, engineers, and material scientists to establish best practices for effective weatherization and resilient design.Support experimentation with innovative wall profiles and configurations for future projects.Review consultant drawings to ensure seamless integration between 3D-printed walls and conventional building elements.Work alongside software engineers, print technicians, and construction teams to ensure successful wall construction implementation.

About UsGraphcore is at the forefront of innovation in Artificial Intelligence computing. We are committed to developing cutting-edge hardware, software, and systems infrastructure that will enable the next wave of AI advancements and facilitate the pervasive integration of AI across various sectors.As part of the SoftBank Group, Graphcore is included in a prestigious network of companies driving some of the most revolutionary technologies of our time. Our collective ambition is to realize Artificial Super Intelligence and ensure its advantages are accessible to all.Our teams are composed of diverse talent, with backgrounds spanning AI research, silicon design, software engineering, and systems architecture. At Graphcore, we foster a culture of continuous learning and relentless innovation.Job SummaryWe are looking for a skilled AI Hardware Systems Engineering and Debug Lead to spearhead system-level debugging and bring-up processes for Graphcore's next-generation AI data center platforms.The ideal candidate will manage intricate debugging tasks across hardware, firmware, and software for blade and rack-level systems. This position emphasizes the creation of scalable debugging strategies, the enhancement of debugging efficiency, and the assurance of prompt resolution of system-level challenges throughout the product lifecycle.

Join Contentful as a Senior Technical Enablement Architect, where you will play a vital role in empowering our clients to leverage our content management system effectively. You will collaborate with cross-functional teams to design, implement, and optimize technical solutions that enhance user experience and drive customer success.

Join Renesas Electronics Corporation as a Senior Principal System Engineer, where you will lead the design and development of advanced systems in an innovative environment. You will collaborate with cross-functional teams to drive technology advancements and deliver cutting-edge solutions for our global clientele.

Join our innovative team at Care.com as an Architect, where you'll have the opportunity to design and implement cutting-edge solutions that shape the future of caregiving. We are looking for a visionary professional who can bring their creativity and technical expertise to our projects. You will collaborate with cross-functional teams to develop architectural frameworks that enhance our platform's functionality and user experience.