Technical Writer II for Hardware at Axon | Atlanta, Georgia

Be a Catalyst for Positive Change with Axon.At Axon, our mission is to Protect Life. As pioneers in addressing crucial safety and justice challenges, we leverage our innovative ecosystem of devices and cloud-based software. We thrive on collaboration, valuing transparency and inclusivity as we engage with diverse viewpoints from our customers and communities.Working at Axon is fast-paced, rewarding, and meaningful. You will have the opportunity to take initiative and make a tangible impact, all while growing alongside others who share a commitment to our important mission.Your RoleAs a Technical Writer on our Product Enablement team, you will work closely with Product Managers and Engineers to craft content that enhances customer comprehension of our products and services. You will design effective content strategies and empower customer success through thorough documentation. We are looking for an individual who is enthusiastic about clear communication and eager to employ AI technologies to enhance documentation efficiency.ResponsibilitiesDevelop and maintain release notes, end-user guides, administrator manuals, developer documentation, and UI strings for Axon products.Foster deep customer understanding and continuously refine documentation based on user feedback.Collaborate with cross-functional teams including Product Management, Design, Engineering, Customer Support, Training, Marketing, Account Management, and Sales.Conduct content analysis and create documentation plans for new features and products.Promote best practices for technical communication across Axon, including enhancements through AI workflows.Partner with the training team to advocate for content reuse and develop efficient content and learning strategies.Utilize a content management system to create, review, and distribute content across multiple platforms.Assist in managing documentation translation workflows and processes.Location: This position is based in one of our R&D hubs (Atlanta, Denver, Seattle, Scottsdale, or Boston) and follows a hybrid work schedule. In-person collaboration is essential, and team members are expected to be onsite from Tuesday to Friday, with the option to work remotely on Mondays, unless an approved workplace accommodation is in place.Reports to: Senior Manager, Product EnablementDirect Reports: None

Become a Force for Good with Axon.At Axon, we are committed to safeguarding lives. Our mission involves tackling society's most pressing safety and justice challenges through our innovative array of devices and cloud software. We believe in collaboration and value diverse perspectives from our customers, communities, and colleagues. Experience a dynamic and fulfilling life at Axon where you'll lead impactful projects and foster continual growth, all while contributing to a purpose that resonates.Your ContributionAs a Technical Writer within our Product Enablement team, you'll partner with Product Managers and Engineering to develop content that enhances customer comprehension of our offerings. You'll implement effective content strategies that facilitate customer success through comprehensive documentation. We're looking for a candidate enthusiastic about clear communication and eager to leverage AI technologies to streamline our documentation processes.Key ResponsibilitiesCreate and refine release notes, user guides, administrator documentation, developer content, and UI strings for Axon products.Foster customer empathy and continuously enhance documentation based on user feedback.Collaborate with interdisciplinary teams including Product Management, Design, Engineering, Customer Support, Training, Marketing, Account Management, and Sales.Conduct content analysis and devise documentation strategies for new features and products.Promote best practices in technical communication across Axon, including enhancements via AI workflows.Work closely with the training team to optimize content reuse and develop efficient learning plans.Utilize a content management system to create, review, and disseminate content across various platforms.Support documentation translation processes and workflows.Location: This position is based in one of our R&D hubs (Atlanta, Denver, Seattle, Scottsdale, or Boston) and follows a hybrid work schedule. Team members are expected to collaborate onsite from Tuesday to Friday, with the option to work remotely on Mondays, unless otherwise accommodated.Reports to: Senior Manager, Product EnablementDirect Reports: None

Join Axon and be a Force for Good.At Axon, we’re dedicated to Protecting Life. Our mission drives us to tackle society’s most pressing safety and justice challenges through our innovative devices and cloud software. We believe in collaboration and communication, valuing diverse perspectives from our customers, communities, and team members.Working at Axon means being part of a dynamic and impactful environment where your contributions truly make a difference. Here, you’ll seize opportunities to lead change and continuously grow as you pursue a meaningful mission at a company that values you.Your ImpactAxon is in search of a motivated and skilled Technical Support Engineer who is passionate about customer service, proficient in computer networking, knowledgeable in cloud solutions, and adept in Linux systems administration. This pivotal role involves addressing critical and escalated issues, where we seek a self-motivated individual who thrives in a fast-paced, innovative startup atmosphere focused on law enforcement and excels at troubleshooting technical challenges.

Axon Enterprise, Inc. develops devices and cloud software aimed at improving safety and justice. The company values openness, empathy, and a range of perspectives from both customers and employees. Axon supports initiative and skill development in a mission-driven environment where individual contributions matter. Role overview The Implementation Engineer II plays a client-facing role, helping Axon deliver technology solutions to public safety partners. This position designs and implements system integrations, working closely with clients and project teams to establish effective processes that promote quality, productivity, and client satisfaction. The role operates with minimal supervision and provides technical services such as system interface design, technical project scoping, and system analysis. Location and travel Remote position with approximately 30% travel required Must reside within commuting distance of one of these hubs: Scottsdale, AZ; Seattle, WA; Boston, MA; Denver, CO; Atlanta, GA Reports to the Manager, Solutions Architect Key responsibilities Serve as a client-facing member of the Software Solutions Delivery Team Collaborate with networking and software specialists to deliver Axon technology to a variety of clients, including public safety organizations Assess IT system architectures to scope technical projects, recommend improvements, conduct Information Security assessments, and participate in architecture review boards Oversee technical projects both remotely and at client sites Communicate project updates to both technical and non-technical client stakeholders Work with account management to address customer needs Deliver high-quality service during Axon software implementations Identify integration opportunities between agency systems (cloud or on-premises) and Axon products Recommend deployment strategies for integrations that align with agency objectives

Become a Force for Good with Axon.At Axon, we are dedicated to our mission of protecting life. We tackle critical safety and justice challenges using our innovative devices and cutting-edge cloud software. Collaboration is key to our success; we foster open communication and value diverse perspectives from our customers, communities, and each other.Join us at Axon, where the work is fast-paced and impactful. Here, you'll have the opportunity to take ownership of your projects and contribute to meaningful change while growing in your career at a company that values you.Your Contribution:As a Networking Technical Support Specialist, you will deliver exceptional technical assistance to Axon Fusus customers through various channels, including phone, email, and chat. This role is centered on customer service, providing solutions related to hardware and software, while striving to meet and exceed performance and quality standards.

Join Axon and Make a Difference.At Axon, we are dedicated to the mission of Protecting Life. We tackle society's most pressing safety and justice challenges through our innovative ecosystem of devices and cloud-based software. Our collaborative approach fosters open communication and diverse perspectives, enriching our connections with customers and communities alike.Life at Axon is dynamic, challenging, and rewarding. Here, you will take ownership and make a tangible impact, growing alongside a team committed to a purpose that truly matters.Location: Peachtree Corners, GA, United States (Greater Atlanta Area)Reports to: Senior Manager, Technical SupportDirect Reports: N/A

Axon Enterprise, Inc. seeks a Software Technical Account Manager II to join the team in Atlanta, Georgia. This position centers on supporting clients who use Axon's software solutions, with regular travel to customer sites as a key part of the job. Building and maintaining strong relationships with client stakeholders is essential. Key Responsibilities Travel to client locations to provide hands-on technical support for Axon's software products Diagnose and resolve software issues, helping clients overcome technical challenges Lead training sessions to support user adoption and effective use of Axon's solutions Collaborate with internal teams, sharing client feedback to help improve products Work to ensure user satisfaction and foster long-term client success Requirements Technical experience supporting software products Strong customer service skills and clear communication Willingness and ability to travel frequently to client sites Skill in building trust and maintaining relationships with key stakeholders

About Axon Axon Enterprise, Inc. is committed to its mission of Protecting Life. The company develops devices and cloud software to address public safety and justice challenges. Axon values transparency, empathy, and diverse perspectives from customers and communities. Role Overview The Salesforce Technical Architect will manage a complex Salesforce ecosystem that includes Sales Cloud, CPQ, Billing, e-Commerce, and integrations with Microsoft D365. This position shapes architectural standards, mentors developers, and influences the direction of a platform central to Axon's mission. Location and Office Schedule Location: Hybrid from one of Axon's US offices (Atlanta, Georgia, United States) In-office expectations: 4 days per week (Tuesday through Friday) What You Will Do Define and oversee Salesforce technical architecture, setting standards for design patterns, data modeling, integration strategies, and platform security. Lead architecture reviews for new features, integrations, and modifications to ensure scalability, performance, and maintainability. Manage integration strategies between Salesforce, Microsoft D365, revenue systems, and other enterprise platforms using REST/SOAP APIs and event-driven methods. Implement and maintain coding standards, DevOps practices, and release management protocols. Work closely with Business Analysts, Sales Operations, Finance, and other teams to deliver effective solutions.

Anduril Industries is a pioneering defense technology company dedicated to revolutionizing military capabilities for the U.S. and its allies through cutting-edge technology. By leveraging the expertise, innovative solutions, and business practices from the forefront of the 21st century, Anduril is reshaping how military systems are conceived, developed, and delivered. Our suite of systems operates on Lattice OS, an advanced AI-driven platform that synthesizes vast data inputs into a real-time, immersive command and control environment. As global strategic dynamics evolve, Anduril is steadfast in its commitment to deploying state-of-the-art autonomy, AI, computer vision, sensor fusion, and networking technologies to military applications in rapid timeframes.ABOUT THE TEAM The Mission Success team at Anduril is an interdisciplinary group that collaborates across all business lines, enhancing the performance of every product in our portfolio. Our core functions encompass product operations, user training, and the development of comprehensive user documentation. We are on the lookout for a skilled Technical Writer to create and sustain meticulous documentation that spans our varied business offerings. We uphold that the caliber of our documentation should mirror the excellence of our products, which are recognized as world-class.ABOUT THE JOB In the role of Technical Writer, you will collaborate closely with diverse product and operations teams to produce precise, current, and user-friendly documentation that elucidates the usage of Anduril products. Your initiative will be critical in streamlining our engineering and program delivery processes. This position requires you to engage intimately with engineers, operations personnel, and various subject matter experts to gain a deep understanding of our products, pinpoint user workflows, and leverage documentation to bridge any gaps. Your contributions will establish a benchmark for tone, voice, and quality across our written materials.Given Anduril’s focus on defense and national security, effective user documentation is vital to empower front-line operators in utilizing the "arsenal of democracy." Your goal will be to simplify the learning curve for system operations through exceptionally crafted and presented documentation.You will identify pertinent stakeholders and guide them through a structured documentation roadmap with defined milestones and objectives. Engaging with subject matter experts at appropriate stages, you will lead them towards the completion of user-facing documents that effectively meet customer requirements. Additionally, you will liaise with our account teams to ensure that all contract deliverables are accurate, timely, and formatted correctly.Examples of written content you may create include technical manuals, operational guides, maintenance procedures, checklists, and templates.

Be a Force for Good at Axon.At Axon, we are dedicated to our mission of Protecting Life. We tackle society's most pressing safety and justice challenges through our innovative ecosystem of devices and cloud-based software. We thrive on collaboration, valuing transparency and diverse perspectives from our customers, communities, and one another.Working at Axon is a fast-paced, fulfilling experience where you will take charge and make a meaningful impact. Here, your contributions are valued, and you will continually develop your skills while working towards a purpose that matters. Your ImpactWe are searching for an enthusiastic and seasoned Program Manager, Adoption & Enablement to spearhead internal enablement and customer adoption throughout the Fusus lifecycle. This role emphasizes training delivery, curriculum development, quality assurance, and ongoing support post-deployment.You will take ownership of program initiatives while delivering hands-on instructor-led training, ensuring that both internal Axon teams and external law enforcement customers effectively adopt Fusus workflows. Success in this role requires the ability to convey not only platform functionalities but also the technical principles necessary for effective deployments, translating real-world operational scenarios into scalable enablement experiences.The ideal candidate will be a strong cross-functional collaborator with an operational understanding of Axon Fusus, outstanding facilitation skills, and the ability to independently conduct training and enablement sessions. This position is crucial in facilitating a smooth transition for customers from deployment to sustainment, maximizing product utilization, operational readiness, and long-term success.What You’ll DoLocation: US-based Axon hub sites (Atlanta, Boston, Denver, Scottsdale, or Seattle metro areas)Travel: Approximately 50%Reports to: Sr. Director, RTO SaaS Delivery

Join Our Team at Magnet ForensicsAs a pioneering force in digital investigative software, Magnet Forensics excels in developing tools that empower organizations to acquire, analyze, and share crucial evidence from a variety of devices like computers, smartphones, tablets, and IoT devices. Our mission is to provide innovative solutions that help protect communities and enhance national security. With a global customer base, our solutions are vital in advancing digital investigations, enabling law enforcement and security teams to combat crime and safeguard assets effectively. At Magnet Forensics, we are not just expanding our presence; we're also making a meaningful impact. Joining our team means being part of a collaborative environment that fosters professional growth and innovation, supported by a talented and dedicated workforce. If you believe you are the right fit for this transformative journey, we invite you to apply!Role Overview:We are looking for a meticulous and technically adept Hardware Operations Specialist to become a key member of our team. This role involves overseeing the RMA process, troubleshooting defective units, and collaborating with Engineering and Customer Success teams to implement hardware modifications. The ideal candidate will engage hands-on with physical hardware, contribute to quality assurance feedback loops, and work closely with internal teams and external vendors to drive improvements in hardware operations. This position is located in our Alpharetta, GA office.

About Abby CareAt Abby Care, we are committed to making family caregiving accessible and sustainable for everyone. With over 50 million Americans serving as unpaid family caregivers, our mission is to empower these individuals by providing them with the training and support they need to be compensated for the invaluable care they offer at home.We are developing a cutting-edge, technology-driven, family-first care platform that aims to enhance care delivery, improve health outcomes, and ensure an exceptional experience across the nation.As we expand our mission, we seek passionate individuals to join our team. Partnering with leading insurance providers, healthcare systems, and community organizations, we are backed by forward-thinking venture capitalists dedicated to supporting families across the country.The RoleWe are in search of a dynamic and ambitious leader to take on the role of General Manager for Georgia. This hybrid position is based in Atlanta, Georgia and is suited for someone with a proven track record in managing complex, high-growth environments and leading large teams. In this role, you will have complete autonomy and ownership of the Georgia market, allowing you to think innovatively and execute decisively to create a meaningful impact.You will be responsible for the success and growth of the Georgia market from the ground up.Key Responsibilities:Develop and own the market strategy and P&L. Identify opportunities for growth and partnerships, analyze the competitive landscape, and adjust positioning in collaboration with company leadership.Ensure operational excellence. Oversee daily market operations, including sales, support, and clinical delivery, using KPIs to hold teams accountable and drive continuous improvement.Build and lead high-performing teams. Recruit, nurture, and manage values-driven operators and growth leaders as the market expands.Act as the market lead and brand ambassador. Establish strong relationships with users, partners, and stakeholders to foster a trusted presence in Georgia.Scale operations with agility. Navigate rapid growth and regulatory complexities while ensuring an outstanding patient experience.Collaborate across functions. Work with operations, clinical, and product teams to shape strategy and influence the company’s roadmap.

CGS Federal is looking for a Senior Technical Writer to join our Technology Support team. As a full-time professional, you will play a pivotal role in delivering consultative, analytical, and documentation support for a significant initiative within a large Federal agency.At CGS, we unite passionate and skilled individuals to tackle the government’s most pressing challenges with state-of-the-art technology. We are committed to fostering an environment that promotes innovation, collaboration, and professional growth. Join us to make a difference in government operations!

Join Axon and be a Force for Good.At Axon, our mission is to Protect Life. As explorers, we tackle society's most pressing safety and justice challenges with our suite of devices and cloud-based software. We believe collaboration is key; we nurture open communication and embrace diverse perspectives from our customers, communities, and each other.Life at Axon is dynamic, challenging, and impactful. Here, you'll take ownership and drive meaningful change. Experience continuous personal growth while contributing to a mission that truly matters at a company where your contributions are valued.Your ImpactAs the Director of Technical Support, you will play a pivotal role in scaling and enhancing our Tier 1 Technical Support team to cater to a rapidly expanding global customer base. You will outline the strategic vision, organizational structure, and operational framework necessary to provide consistent, high-quality support at scale.In this capacity, you will lead through leaders, foster operational excellence, and innovate the use of AI and automation to revolutionize support delivery. You will collaborate with Product, Engineering, Sales, and Customer Success teams to ensure a seamless, customer-focused experience while cultivating a high-performing, future-ready organization.What You’ll DoLocation: Peachtree Corners, GA (Greater Atlanta Area) / Scottsdale, AZReports to: Sr. Director, Global SupportDirect Reports: 15, including 1-2 Team LeadsOperations Leadership:Guide and mentor technical support leaders and their teams, offering strategic direction, coaching, and organizational insight.Enhance functional KPI performance in alignment with departmental and corporate objectives.Ensure escalations are resolved effectively, which may involve coordination with other departments such as sales, customer success, and accounting.Analyze, manage, and implement performance metrics, scorecards, and reporting to evaluate team and individual performance.Quality Assurance, Training, and Process Improvement:Examine top issues and trends from Salesforce, JIRA, and other systems to pinpoint improvement and training opportunities.Partner with the training team and senior department leadership to develop QA and training strategies that ensure program effectiveness.Identify areas for improvement and spearhead process optimization initiatives to enhance efficiency and customer satisfaction.

Join our dynamic team at dev2 as an Account Manager in Atlanta! In this pivotal role, you will be responsible for nurturing client relationships, managing accounts, and ensuring client satisfaction through effective communication and strategic planning. Your expertise will help drive our clients' success, and you will play a crucial part in the growth of our company.

Become a Change Agent at Axon.At Axon, our mission is to protect life. We are innovators tackling critical safety and justice challenges through our advanced ecosystem of devices and cloud-based software. Our collaborative culture embraces honesty and empathy, inviting diverse voices from our customers, communities, and each other.Working at Axon is dynamic, rewarding, and impactful. Here, you will take charge and effect real change. Experience continual growth as you work diligently for a cause that resonates in a company that values your contributions.Your ImpactAs a global leader in public safety technology, Axon is dedicated to enhancing community safety and protecting lives. We are looking for a Technical Program Manager to spearhead the implementation of intricate, enterprise-level SaaS solutions that enable our clients to manage information efficiently.In this role, you will be instrumental in aligning technical solutions with client needs, overseeing seamless deployments, and amplifying the impact of our products. This position calls for a proactive leader who excels in fast-paced environments, fosters cross-team collaboration, and drives meaningful transformation. If you are enthusiastic about technology, possess exceptional program management capabilities, and seek a purpose-driven career, this opportunity is for you.

Join the innovative team at Ideas United, where storytelling meets creativity. Our unique approach empowers a diverse network of 3,500 emerging storytellers alongside our in-house creatives. We collaborate with industry leaders, including renowned brands and prestigious universities, to produce authentic, story-driven content that resonates. From captivating television commercials to impactful digital media, our projects aim to inspire and create a positive change, amplifying the voices of underrepresented communities.At Ideas United, we believe in the strength of diverse backgrounds and perspectives. We are committed to fostering an inclusive workplace where every individual, regardless of race, gender, religion, sexual orientation, age, or disability, can thrive, collaborate, and innovate. If you're passionate about storytelling and eager to make a difference, we want to hear from you!

About Us:At Articularis Healthcare Group, Inc. (AHG), we pride ourselves on being an independent, physician-led organization that integrates clinical excellence with compassionate care. Our dedicated team of medical professionals is at the forefront of incorporating the latest clinical innovations to enhance patient outcomes. We are devoted to fostering the success of our patients, our staff, and the medical practices we collaborate with.Our Unique Approach:Physician-led decision-making.Collaborative environment.Independence by design.Our Mission:We strive to deliver outstanding, community-focused rheumatology services grounded in a commitment to quality patient care, physician leadership, and excellence. Our core values revolve around Compassion, Integrity, Quality, Respect, and Teamwork.Visit www.articularishealthcare.com to discover more about our organization!Our physicians can focus on providing excellent medical care while Articularis Healthcare handles the administrative and operational aspects of practice management. Our facilities offer infusion services, X-Ray, laboratory services, ultrasound capabilities, and research opportunities. We operate Monday through Thursday, allowing our team members to enjoy 3-day weekends alongside a comprehensive benefits package. For more information, please visit www.articularishealthcare.com.

Role overview Axon Enterprises, Inc. is hiring a Business Solutions Architect specializing in Finance Systems at the Atlanta, Georgia office. This position plays a key role in shaping financial solutions that help meet business objectives. The architect works with teams across the organization to gather requirements, design system architectures, and link finance applications with other platforms. What you will do Design and implement financial systems that support business needs Work with cross-functional teams to define and document requirements Develop system architectures for finance-related applications Lead integration projects to connect finance applications with other internal systems Offer expertise during strategic decisions affecting finance operations Find opportunities to improve efficiency and effectiveness in finance processes

Are you enthusiastic about driving innovation in the semiconductor sector? At Falcomm, our mission is to revolutionize semiconductor technologies into practical, real-world applications. We are dedicated to designing energy-efficient power amplifier products that exemplify superior performance. As an Operations Intern, you will play a vital role in supporting the operational framework of our burgeoning semiconductor firm.We seek a candidate who excels in a dynamic environment, is enthusiastic about contributing to groundbreaking projects, and is motivated by the challenge of transforming ideas into reality. If you possess a creative approach and a robust work ethic, we encourage you to join Falcomm, where innovation aligns with sustainability in energy-efficient solutions. Become part of our vibrant team where your talents and concepts can significantly impact the semiconductor industry and help us achieve our vision of delivering unparalleled power amplifier technologies.