Technical Writer

Anduril Industries is a pioneering defense technology company dedicated to revolutionizing military capabilities for the U.S. and its allies through cutting-edge technology. By leveraging the expertise, innovative solutions, and business practices from the forefront of the 21st century, Anduril is reshaping how military systems are conceived, developed, and delivered. Our suite of systems operates on Lattice OS, an advanced AI-driven platform that synthesizes vast data inputs into a real-time, immersive command and control environment. As global strategic dynamics evolve, Anduril is steadfast in its commitment to deploying state-of-the-art autonomy, AI, computer vision, sensor fusion, and networking technologies to military applications in rapid timeframes.ABOUT THE TEAM The Mission Success team at Anduril is an interdisciplinary group that collaborates across all business lines, enhancing the performance of every product in our portfolio. Our core functions encompass product operations, user training, and the development of comprehensive user documentation. We are on the lookout for a skilled Technical Writer to create and sustain meticulous documentation that spans our varied business offerings. We uphold that the caliber of our documentation should mirror the excellence of our products, which are recognized as world-class.ABOUT THE JOB In the role of Technical Writer, you will collaborate closely with diverse product and operations teams to produce precise, current, and user-friendly documentation that elucidates the usage of Anduril products. Your initiative will be critical in streamlining our engineering and program delivery processes. This position requires you to engage intimately with engineers, operations personnel, and various subject matter experts to gain a deep understanding of our products, pinpoint user workflows, and leverage documentation to bridge any gaps. Your contributions will establish a benchmark for tone, voice, and quality across our written materials.Given Anduril’s focus on defense and national security, effective user documentation is vital to empower front-line operators in utilizing the "arsenal of democracy." Your goal will be to simplify the learning curve for system operations through exceptionally crafted and presented documentation.You will identify pertinent stakeholders and guide them through a structured documentation roadmap with defined milestones and objectives. Engaging with subject matter experts at appropriate stages, you will lead them towards the completion of user-facing documents that effectively meet customer requirements. Additionally, you will liaise with our account teams to ensure that all contract deliverables are accurate, timely, and formatted correctly.Examples of written content you may create include technical manuals, operational guides, maintenance procedures, checklists, and templates.

Become a Force for Good with Axon.At Axon, we are committed to safeguarding lives. Our mission involves tackling society's most pressing safety and justice challenges through our innovative array of devices and cloud software. We believe in collaboration and value diverse perspectives from our customers, communities, and colleagues. Experience a dynamic and fulfilling life at Axon where you'll lead impactful projects and foster continual growth, all while contributing to a purpose that resonates.Your ContributionAs a Technical Writer within our Product Enablement team, you'll partner with Product Managers and Engineering to develop content that enhances customer comprehension of our offerings. You'll implement effective content strategies that facilitate customer success through comprehensive documentation. We're looking for a candidate enthusiastic about clear communication and eager to leverage AI technologies to streamline our documentation processes.Key ResponsibilitiesCreate and refine release notes, user guides, administrator documentation, developer content, and UI strings for Axon products.Foster customer empathy and continuously enhance documentation based on user feedback.Collaborate with interdisciplinary teams including Product Management, Design, Engineering, Customer Support, Training, Marketing, Account Management, and Sales.Conduct content analysis and devise documentation strategies for new features and products.Promote best practices in technical communication across Axon, including enhancements via AI workflows.Work closely with the training team to optimize content reuse and develop efficient learning plans.Utilize a content management system to create, review, and disseminate content across various platforms.Support documentation translation processes and workflows.Location: This position is based in one of our R&D hubs (Atlanta, Denver, Seattle, Scottsdale, or Boston) and follows a hybrid work schedule. Team members are expected to collaborate onsite from Tuesday to Friday, with the option to work remotely on Mondays, unless otherwise accommodated.Reports to: Senior Manager, Product EnablementDirect Reports: None

CGS Federal is looking for a Senior Technical Writer to join our Technology Support team. As a full-time professional, you will play a pivotal role in delivering consultative, analytical, and documentation support for a significant initiative within a large Federal agency.At CGS, we unite passionate and skilled individuals to tackle the government’s most pressing challenges with state-of-the-art technology. We are committed to fostering an environment that promotes innovation, collaboration, and professional growth. Join us to make a difference in government operations!

Be a Catalyst for Positive Change with Axon.At Axon, our mission is to Protect Life. As pioneers in addressing crucial safety and justice challenges, we leverage our innovative ecosystem of devices and cloud-based software. We thrive on collaboration, valuing transparency and inclusivity as we engage with diverse viewpoints from our customers and communities.Working at Axon is fast-paced, rewarding, and meaningful. You will have the opportunity to take initiative and make a tangible impact, all while growing alongside others who share a commitment to our important mission.Your RoleAs a Technical Writer on our Product Enablement team, you will work closely with Product Managers and Engineers to craft content that enhances customer comprehension of our products and services. You will design effective content strategies and empower customer success through thorough documentation. We are looking for an individual who is enthusiastic about clear communication and eager to employ AI technologies to enhance documentation efficiency.ResponsibilitiesDevelop and maintain release notes, end-user guides, administrator manuals, developer documentation, and UI strings for Axon products.Foster deep customer understanding and continuously refine documentation based on user feedback.Collaborate with cross-functional teams including Product Management, Design, Engineering, Customer Support, Training, Marketing, Account Management, and Sales.Conduct content analysis and create documentation plans for new features and products.Promote best practices for technical communication across Axon, including enhancements through AI workflows.Partner with the training team to advocate for content reuse and develop efficient content and learning strategies.Utilize a content management system to create, review, and distribute content across multiple platforms.Assist in managing documentation translation workflows and processes.Location: This position is based in one of our R&D hubs (Atlanta, Denver, Seattle, Scottsdale, or Boston) and follows a hybrid work schedule. In-person collaboration is essential, and team members are expected to be onsite from Tuesday to Friday, with the option to work remotely on Mondays, unless an approved workplace accommodation is in place.Reports to: Senior Manager, Product EnablementDirect Reports: None

Eram Talent, a distinguished leader in talent acquisition, is on the lookout for a proficient Technical Writer specializing in the Oil & Gas sector to become an integral part of our team in Saudi Arabia. This pivotal role involves crafting top-tier documentation that meticulously details technical specifications, project methodologies, and adherence to regulatory mandates within the oil and gas industry.In this capacity, you will collaborate closely with engineers, project teams, and industry experts to produce clear and comprehensive technical documents, ensuring the accurate communication of complex information to a variety of stakeholders. Your work will play a crucial role in enhancing our organization's communication strategy and fostering operational excellence in Saudi Arabia's dynamic oil and gas environment.Should you be selected, your work location will be onsite in Saudi Arabia.

CoServe Global Solutions is seeking a meticulous Specification Writer, also referred to as a Detail Engineer or Field Engineer, to conduct comprehensive site surveys for installations by reputable vendors such as Infinera, Ciena, ALU, and Fujitsu in Central Offices nationwide.The ideal candidate will possess exceptional attention to detail, a solid understanding of engineering schematics, and familiarity with a wide range of Central Office routing and switching equipment.JOB SUMMARY:The Specification Writer will be tasked with analyzing technical drawings, specifications, and standards. Additionally, this role involves creating detailed material lists and schematic drawings for the floor layout, lighting and air conditioning plans, auxiliary framing, cable rack plans, fiber raceway plans, and grounding plans.ESSENTIAL DUTIES AND RESPONSIBILITIES:Compile comprehensive material lists for all necessary work.Ensure that designs adhere to customer specifications and standards.Provide technical support throughout the installation process until project completion.Oversee the installation of various telecommunications equipment from Ciena, Fujitsu, Infinera, ALU, and other approved vendors within central offices utilizing Spec Design, TAB/db, AutoCAD, and various Microsoft Office software.Additional duties may be assigned. To excel in this role, candidates must perform each essential duty satisfactorily. Reasonable accommodations will be made to enable individuals with disabilities to fulfill essential functions.

Join Contentful as a Senior Technical Enablement Architect and play a pivotal role in driving our technical enablement strategies. You will collaborate closely with product teams to enhance our platform's capabilities and ensure our clients leverage our solutions to their fullest potential. This position requires a blend of technical acumen and communication skills, allowing you to effectively bridge the gap between technical teams and end-users.

Join MSX International as a Technical Training Instructor in Atlanta, where you will play a vital role in delivering high-quality training programs to enhance the skills of our technical workforce. You will be responsible for developing course materials and providing hands-on instruction to ensure participants gain the knowledge they need to succeed in their roles.

At NiCE Systems, we embrace challenges and push boundaries. We are ambitious innovators and dedicated competitors, committed to achieving excellence. If you thrive on challenges and aspire to make a significant impact, we have the perfect career opportunity for you.The Technical Support Engineer will provide expert technical assistance to resolve end-users' connectivity issues with the NiCE product suite. Key responsibilities include troubleshooting and diagnosing escalated customer inquiries, collaborating in a consultative manner to deliver beneficial solutions, and working cross-departmentally to ensure a seamless experience that meets our customers' needs. Our highly skilled Technical Support team is dedicated to providing exceptional client support in resolving complex issues through various communication channels, including email, chat, and voice.As a Technical Support Engineer, your typical day may involve:Managing tickets via a web-based system, email, voice, or chatValidating ticket prioritization and keeping users informed of progressResolving end-user issues related to applicationsDocumenting and routing incidents to specialized teamsProviding resolution and recovery of incidentsMaintaining accurate records of all actions taken in the ticketing systemAdditionally, you will escalate incidents as necessary, troubleshoot VoIP, T1, DS3, Ethernet, OC-X, and Toll-Free services, monitor incidents with third-party providers, analyze logs for troubleshooting, and review network diagrams. Flexibility in schedule and on-call services is expected, along with effective communication with both internal and external customers.

Join our dynamic team at Collabera as a Technical Architect specializing in Teradata. In this role, you will leverage your expertise to design, implement, and optimize data solutions that drive business results. You will work collaboratively with cross-functional teams to ensure the successful integration of Teradata systems within our clients' environments.

Smarsh supports organizations in regulated sectors by helping them manage risk and gain insight from digital communications. Over 6,500 clients rely on Smarsh to spot compliance, legal, and reputational risks across more than 80 communication channels. The company’s work helps clients avoid regulatory penalties and negative publicity. Smarsh has earned recognition from Gartner and Forrester for its innovation and has appeared on the Inc. 5000 list every year since 2008. Role overview The Senior Technical Support Engineer I provides dedicated support for key customers in Atlanta. Acting as an Account Manager for select clients, this role leads weekly status meetings with stakeholders to monitor progress and address any concerns. Beyond handling support cases, the engineer is responsible for delivering service that aims to exceed customer expectations. Location Atlanta

Join our team as a PeopleSoft Technical Developer in Atlanta, where you will play a pivotal role in enhancing our PeopleSoft applications. You will collaborate with cross-functional teams to gather requirements, design solutions, and implement customizations that meet business needs. Your technical expertise will be vital for ensuring system stability and performance.

Join ThermalWorks LLC as a Technical Support Specialist, where you'll collaborate closely with the Director of Service to be the frontline of our Technical Service organization. Your responsibilities will include providing first-response support, system validation, and accurately capturing high-quality data during significant events. Beyond core monitoring and escalation tasks, you will also cater to customer experience (CX) requirements, ensuring seamless operation across time zones. This execution-focused role operates within established boundaries to facilitate safe and timely decision-making by Technical Service leadership. We seek an individual who is agile, professional, and capable of handling confidential information while thriving in a dynamic environment.At ThermalWorks, we prioritize efficiency and aim for smooth operations. Our mission is to deliver integrated cooling solutions for data centers and commercial buildings that significantly lower energy demand, reduce water usage, and decrease cooling costs. Our innovative solutions lead the industry by outperforming traditional air- and water-cooled systems regardless of climate conditions.We value sustainability and innovation, which is why we are selective in our hiring process. Trust, communication, reliability, and self-motivation are essential attributes for our team members. We are on the lookout for creative thinkers and high performers who are eager to make a positive impact. We offer flexibility and limitless growth opportunities to those who can leverage their skills and talents to create value. As part of the Endeavour Energy, LLC family, you'll join a diverse, passionate group dedicated to making a difference for both people and the planet. Are you ready to embark on this journey with us?

About Axon Axon Enterprise, Inc. is committed to its mission of Protecting Life. The company develops devices and cloud software to address public safety and justice challenges. Axon values transparency, empathy, and diverse perspectives from customers and communities. Role Overview The Salesforce Technical Architect will manage a complex Salesforce ecosystem that includes Sales Cloud, CPQ, Billing, e-Commerce, and integrations with Microsoft D365. This position shapes architectural standards, mentors developers, and influences the direction of a platform central to Axon's mission. Location and Office Schedule Location: Hybrid from one of Axon's US offices (Atlanta, Georgia, United States) In-office expectations: 4 days per week (Tuesday through Friday) What You Will Do Define and oversee Salesforce technical architecture, setting standards for design patterns, data modeling, integration strategies, and platform security. Lead architecture reviews for new features, integrations, and modifications to ensure scalability, performance, and maintainability. Manage integration strategies between Salesforce, Microsoft D365, revenue systems, and other enterprise platforms using REST/SOAP APIs and event-driven methods. Implement and maintain coding standards, DevOps practices, and release management protocols. Work closely with Business Analysts, Sales Operations, Finance, and other teams to deliver effective solutions.

Join Our Team as a PeopleSoft Financials Technical Consultant!We are looking for a seasoned PeopleSoft Financials Technical Consultant with over 8 years of experience to enhance our clients' financial systems.Key Responsibilities:Design and develop complex interfaces using PeopleSoft technologies.Utilize SQR, Application Engine, PeopleCode, and shell scripting effectively.Provide expert guidance on Accounts Receivables.

About Temporal Technologies Temporal Technologies is focused on transforming open-source programming. The company’s model aims to simplify code, improve application reliability, and help developers deliver features faster. Temporal’s mission is to become an essential part of every developer’s toolkit, and the team is growing to support this vision. Core values at Temporal include curiosity, drive, collaboration, authenticity, and humility. These values guide decisions and shape how the team works together. The company welcomes people who challenge norms, care about developer experience, and want to help build strong open-source software and communities. Role Overview The Senior Technical Business Development Representative will connect developers exploring the Temporal platform with the commercial team. This role combines technical knowledge with sales development skills to engage developers and technical decision-makers entering the product-led growth (PLG) funnel. The goal is to ensure every inbound sign-up, “Ask an Expert” request, and product-qualified lead (PQL) receives timely support, helping turn interest into successful adoption. This position suits someone who thrives where technology, communication, and business development intersect and wants to shape how developers adopt Temporal Cloud. What You Will Do Engage Developers First: Reach out to new sign-ups and inbound leads, learn about their goals, and offer relevant technical guidance. Enable Success: Share tailored resources such as documentation, tutorials, and code examples to help prospects get started with Temporal. Own the Funnel: Manage “Ask an Expert” requests and ensure fast, high-quality responses. Qualify Opportunities: Work with the PLG team to spot product-qualified leads based on usage patterns, API activity, and tutorial progress. Drive Conversions: Evaluate and enrich leads for fit, urgency, and value, then route them to the right Account Executive or Solutions Architect. Location Atlanta, Georgia

Join Banyan Software as a Technical Support Analyst where you will play a crucial role in providing high-level technical assistance for our Linux and SQL environments. You will be responsible for troubleshooting complex issues, guiding customers through technical problems, and ensuring their satisfaction with our products.As part of our dynamic team, you will collaborate with developers to identify and resolve software bugs, and participate in the continuous improvement of our support processes. This position requires a blend of technical expertise and excellent communication skills to provide top-notch support to our clients.

Join Sonsoft Inc. as a Cognos Technical Lead in Atlanta, where you will spearhead innovative data solutions and enhance business intelligence through IBM Cognos. This role is ideal for an experienced professional who thrives in a collaborative environment and is passionate about leveraging analytics to drive decision-making.

Role Overview On Running is seeking a Lead Technical Representative based in Atlanta to guide the growth and delivery of grassroots educational and experiential programs across the region. This position reports to the Senior Lead on the Brand Experience team. The Lead will manage a team of Technical Representatives, supporting them as they serve wholesale partners and strengthen On Running’s presence in local communities. The role balances high-level project management with hands-on coaching, ensuring the brand’s premium positioning is evident in every training, trial event, and retail interaction. What You Will Do Recruit, onboard, and develop a regional team of Technical Representatives, ensuring strong performance and engagement. Mentor team members to deepen their technical expertise, build relationships, and support their career growth within Brand Experience. Organize and deliver dealer training events, including Oniversity and Key Account Summits, maintaining brand standards throughout all activities. Serve as a strategic contact for key national accounts, offering tailored education and integrated marketing support. Monitor team results and identify challenges using Salesforce, ThirdChannel, and Asana, providing actionable, data-based insights. Collaborate with Sales, Marketing, Trade, and Operations teams to align grassroots initiatives with larger campaigns and business goals. Develop creative strategies to engage retailers and consumers, rethinking traditional technical representative programs to deliver memorable experiences. Manage complex regional projects and budgets, allocating resources to maximize product trials and community involvement. What We’re Looking For At least 6 years of experience in technical representation, field marketing, retail management, or sales roles with a premium, performance-focused global brand or retailer. History of building and maintaining strong relationships in the running specialty or outdoor retail sectors across varied regions. Advanced skills with CRM and project management tools such as Salesforce, Asana, or ThirdChannel to drive efficiency and track results. Experience producing events and leading experiential marketing, with the ability to explain complex product technology and human physiology clearly.

About the RoleWe invite you to become a part of our dynamic team as a Technical Field Specialist. In this critical position, you will be responsible for evaluating pre-release mobile hardware and software in diverse transportation settings, including automobiles, buses, trains, and aircraft. Your expertise will be essential in ensuring exceptional data collection, device efficacy, and operational dependability in real-world scenarios.