About the job
Overview
Shift4 Payments, Inc. (NYSE: FOUR) is revolutionizing the world of commerce by streamlining intricate payment ecosystems globally. As a frontrunner in commerce-enabling technology, Shift4 facilitates billions of transactions each year for countless businesses across diverse industries. For more details, visit www.shift4.com.
Senior User Experience Researcher
Shift4 Payments, Inc. (NYSE: FOUR) is at the forefront of redefining commerce by simplifying complex payment systems worldwide. As the leader in commerce-enabling technology, Shift4 supports billions of transactions annually for a wide array of businesses.
What We’re Looking For
Our Merchant Experience team is establishing a research practice within Shift4 Labs™, a customer-driven product incubator designed to create products that elevate our Merchants. We seek a seasoned, human-centered User Experience Researcher to bolster current product initiatives and lay the groundwork for the Shift4 Labs design research practice.
Initially, our focus will be on developing agile usability evaluation processes and formalizing customer insights. Ultimately, we envision expanding the research practice within Shift4 Labs to include more generative research activities.

