Technical Project & Partner Manager at Kaizen Gaming | Athens, Greece

About Kaizen GamingAt Kaizen Gaming, the driving force behind Betano, we stand as one of the leading GameTech companies globally, operating in 20 markets. Our mission is to harness the latest technology to deliver unparalleled experiences to millions of customers who rely on us for their entertainment.Our diverse team of over 2,700 professionals, representing 40+ nationalities across three continents, fosters an inclusive work environment. We are proud to be recognized among Europe's Best Workplaces and certified as a Great Place to Work in our offices. Here, every day presents new opportunities. Are you ready to unlock your potential?Role OverviewWe are looking for a passionate and seasoned Technical Project & Partner Manager to join our dynamic team. This position is perfect for a professional adept at managing relationships with external development vendors and possessing a comprehensive understanding of the technical project lifecycle within the iGaming sector.You will serve as the main point of contact for our key partners, managing technology projects from inception through completion while ensuring they are executed on schedule, within budget, and to the specified requirements. Additionally, you'll oversee relationships with external vendors, ensuring the delivery of top-notch services and products, optimizing vendor performance, and mitigating associated risks. The ideal candidate should be a strategic thinker with outstanding communication skills, a proven track record in project and vendor management, and a genuine enthusiasm for the online gaming industry.

Role Overview Kaizen Gaming is looking for a Product Owner in Athens, Greece. This role focuses on shaping and improving our product lineup. The Product Owner works with teams across the company to set product direction and make sure plans match business goals. What You Will Do Work with cross-functional teams to define the product vision and strategy Gather and prioritize product requirements Manage the product backlog Deliver features that improve user experience Location This position is based in Athens, Greece.

Join Kaizen Gaming!We are proud to be one of the leading GameTech companies globally, with operations in 19 markets. Our mission is to harness the latest technology to deliver unparalleled entertainment experiences to millions of customers who rely on us.With a vibrant team of over 2,700 professionals from more than 40 nationalities across 3 continents, we celebrate diversity and innovation. As a certified Great Place to Work, we strive to make every day extraordinary. Are you ready to unlock your potential with us?Role Overview:We are seeking a proactive and motivated Product Specialist to become an integral part of our casino products team at Stoiximan and Betano. In this essential role, you will collaborate with Product Owners (POs), Senior Product Owners (SPOs), Product Managers (PMs), and cross-functional teams to enhance our product development process and achieve the company's strategic vision. This is an excellent opportunity to kickstart your career in product management at Kaizen Gaming.Key Responsibilities:Assist the Scrum team with daily tasks under the guidance of the Product Owner and Senior Product Owners.Draft detailed requirements in the form of epics and user stories.Help manage the product backlog and participate in iteration planning.Execute the product roadmap by collaborating with gaming development teams to ensure a seamless rollout of updates and features across all platforms and countries.Stay informed about the gaming industry to identify market leaders, key features, and emerging trends, particularly in RNG and Live Casino.Support POs in identifying opportunities and analyzing missing content related to games, providers, and features.Assist POs in monitoring the performance of games, providers, and features.

Join Kaizen GamingAt Kaizen Gaming, the driving force behind Betano, we are proud to be one of the leading GameTech companies globally, with operations spanning 20 diverse markets. Our commitment lies in leveraging state-of-the-art technology to deliver unparalleled experiences for millions of customers who rely on us for their entertainment.Our vibrant team consists of over 2,700 talented individuals from more than 40 nationalities across three continents.Recognized as one of the Best Workplaces in Europe and certified as a Great Place to Work in all our offices, we guarantee that no two days will ever be the same. Are you ready to Press Play on Your Potential?About the RoleAs a Backend Engineer, you will be an integral part of an autonomous Agile team, collaborating closely with the Product Owner, Agile Delivery Lead, Automation Testers, and fellow Software Engineers to create a competitive edge for Kaizen and provide an exceptional online experience for our customers.At Kaizen, our software engineers are entrusted with a variety of projects, ranging from customer-facing websites and mobile applications to internal tools and backend services, all designed to handle high traffic and volume.Your ResponsibilitiesDevelop innovative solutions from the ground up, guiding them from concept to production.Transform requirements into efficient and sophisticated technological systems, leveraging our large-scale, highly available infrastructure.Design, build, and maintain efficient, reusable, and reliable code.Explore new technologies to identify effective solutions for everyday challenges.Deliver high-value features rapidly.Question the status quo and drive improvements for both the team and the product.Technology StackOur platforms primarily utilize C# / ASP.NET, with new services developed in .NET Core. Contemporary applications employ Vue.js for the frontend, while legacy systems utilize server-rendered (Razor) views combined with jQuery and Knockout.js. We predominantly rely on MS SQL Server for data storage, supplemented by Redis and ElasticSearch when applicable. RabbitMQ serves as our primary message broker, and we use GitLab for code versioning and continuous integration, alongside the Atlassian suite for issue tracking and documentation.

Welcome to Kaizen Gaming!At Kaizen Gaming, the driving force behind Betano, we stand as one of the largest GameTech companies globally, operating across 20 diverse markets. Our mission is to harness advanced technology to deliver unparalleled experiences to the millions of customers who rely on us for their entertainment.Our vibrant team comprises over 2,700 Kaizeners representing more than 40 nationalities across three continents.As a proud member of the Best Workplaces in Europe, and certified as a Great Place to Work in our offices, we assure you that every day here is extraordinary. Are you ready to Press Play on Your Potential?About the RoleWe seek a seasoned MongoDB Database Administrator Team Lead, proficient in MongoDB Atlas, Ops Manager, Percona operator, and other distributed databases. This pivotal role requires a blend of hands-on technical skills and leadership capabilities, focusing on the optimization, security, and scalability of our distributed database environments to ensure high availability, performance, and resilience.The ideal candidate will lead the distributed databases segment within the DBA team, effectively managing priorities, backlog, and promoting operational excellence across various environments.

Kaizen Gaming is hiring a Senior Financial Reporting Analyst to join the team in Athens, Greece. This position plays a key role in enhancing the company’s financial reporting and ensuring all outputs meet regulatory standards. Key responsibilities Refine and maintain financial reporting processes to deliver accurate and reliable results. Ensure all financial reports comply with current regulations and standards. Prepare and present financial analysis to stakeholders across the business. Support ongoing improvements in reporting methods and tools. Location This role is based in Athens, Greece.

Join Our Team at Kaizen GamingKaizen Gaming, the driving force behind Betano, ranks among the world's leading GameTech companies, operating across 20 markets. We are dedicated to leveraging advanced technology to deliver unparalleled experiences to our millions of customers who rely on us for their entertainment.Our diverse workforce comprises over 2,700 Kaizeners from more than 40 nationalities across three continents.We take pride in being recognized as one of the Best Workplaces in Europe and hold a Great Place to Work certification across our offices. Here, no two days are the same. Are you ready to Press Play on Your Potential?About the RoleAt Kaizen, our mission is to harness the capabilities of modern AI algorithms to enhance our products and business. The AI department, which includes product, platform, and research teams, is at the heart of this initiative. We craft AI solutions for a variety of applications, including fraud detection, personalized gaming recommendations, AI-powered co-pilots, and CRM enhancements.Our teams are structured to be self-driven, autonomous, and cross-functional. In this role, you will collaborate with Data Scientists, Machine Learning Engineers, Data Engineers, Data Analysts, Product Owners, and Agile Delivery Leads.As a Senior Machine Learning Software Engineer, your focus will be on delivering robust and scalable Machine Learning pipelines while supporting the operationalization of Machine Learning models.Key Responsibilities:Work closely with data scientists to create production-ready model training pipelines.Design scalable solutions in a distributed environment.Architect scalable inference pipelines.Implement model diagnostics, including evaluation and monitoring flows.Automate model deployments and enable REST API model endpoints.Develop scalable model serving flows.Optimize clusters for performance and scalability.Develop and maintain internal tools and libraries.Create CI/CD/CT pipelines.

Join the Kaizen Gaming Team!At Kaizen Gaming, we are the driving force behind Betano, recognized as one of the largest GameTech companies globally, serving 20 diverse markets. Our mission is to harness the latest technological advancements to deliver unparalleled experiences to millions of customers who choose us for their entertainment needs.Our vibrant team consists of over 2,700 professionals from more than 40 nationalities across three continents. We take pride in being recognized among the Best Workplaces in Europe and hold certifications as a Great Place to Work in our offices. Here, every day is unique and filled with potential. Are you ready to Press Play on your future?About the RoleWe are in search of a Process Automation Engineer to join our Optimization team and spearhead Continuous Improvement initiatives at Kaizen. In this role, you will be an integral part of our Process Automation team, dedicated to identifying and eliminating non-value-adding steps and challenges in operational processes. You will collaborate with fellow agile team members and work closely with the Transformation team to drive transformation initiatives and uncover automation opportunities. Additionally, you will support your fellow software engineers by enhancing their skills and cultivating a culture of open communication and collaboration.Key Responsibilities:Development: Create and maintain automation scripts while coding new processes and optimizing existing ones to enhance efficiency and streamline workflows.Monitoring: Oversee automated processes and systems to ensure smooth operations and identify potential issues or bottlenecks.Issue Resolution: Swiftly address and resolve any technical glitches or challenges that may arise during the automation process to minimize disruptions and ensure operational continuity.Your Daily Activities Will Include:Participating in daily stand-up meetings with the team to discuss progress and priorities.Prioritizing and resolving issues or challenges as they arise.Engaging in development tasks, including coding new scripts and enhancing existing ones.Communicating with stakeholders regarding functionality and testing.Collaborating with fellow engineers for code reviews and issue resolution.Aligning with the Product Owner and Manager as needed.

Join the Kaizen Gaming Team!At Kaizen Gaming, we proudly drive the success of Betano, establishing ourselves as one of the leading GameTech companies globally, with operations spanning 20 markets. Our commitment to innovative technology enables us to deliver unparalleled experiences to millions of customers who depend on us for their entertainment.Our dynamic team consists of over 2,700 professionals from 40+ nationalities, enriching our workplace culture across three continents.Recognized as one of the Best Workplaces in Europe and certified as a Great Place to Work, we provide an environment where no two days are the same. Are you ready to unlock your potential with us?About the RoleWe are seeking a driven and experienced Senior Strategic Business Analyst to play a vital role within our Business Analysis team in the Strategy Division. This position is designed for a professional who excels in independent work while also guiding junior team members.As a Senior Strategic Business Analyst, your expertise will be essential in developing the BA function and mentoring your peers. You will collaborate with key stakeholders across Kaizen to gather, document, and analyze complex business requirements for our strategic initiatives.Your role will involve cultivating strong stakeholder relationships based on trust. You will contribute significantly to our project lifecycle, with your analytical insights serving as a critical input for the PMO, influencing the creation of project charters, Business Requirement Documents (BRDs), and other strategic deliverables. The ideal candidate will possess robust analytical skills, a passion for process improvement, and a commitment to fostering a culture of continuous enhancement.

IKH Group delivers software and robotics solutions to clients around the world. The company has seen its team grow by over 80% in recent years and is preparing for a busy 2025 with a strong lineup of digital transformation, custom software, and robotics projects. Blend Technologies, a subsidiary of IKH Group, develops solutions in Cloud, Cyber Security, and AI, with a focus on Industry 4.0. The team specializes in custom approaches for clients navigating digital change. Role overview The Technical Project Manager will be based in Athens, Greece. This role manages projects from the initial planning stages through delivery, ensuring that timelines, budgets, and quality standards are consistently met. The position requires working closely with teams across disciplines and calls for a hands-on approach to both leadership and solving problems as they arise. What you will do Lead technical projects from kickoff to completion Monitor progress to keep projects on schedule and within budget Maintain quality standards at every stage Work alongside teams involved in software, robotics, and digital transformation Respond quickly and effectively to project challenges Requirements Experience managing technical projects Strong leadership and organizational abilities Comfort working with cross-functional teams A proactive, problem-solving approach Location This role is based in Athens, Attica, Greece.

Join ATCOM, Greece's leading digital business agency, where we manage a diverse portfolio of significant digital projects across various sectors, including e-commerce, travel, and public sector solutions. With over two decades of experience, we take pride in our collaborative culture and the autonomy we grant to our teams.We are looking for a passionate Technical Project Manager who thrives in a dynamic environment and is dedicated to delivering exceptional digital solutions. You will play a key role in coordinating the complete lifecycle of online projects, ensuring they meet client expectations while fostering strong relationships.As a Technical Project Manager, your responsibilities will include:Overseeing all project stages including UX, design, development, and testing.Engaging with clients to present plans, deliverables, and ensure alignment on project goals.Facilitating communication between clients and third-party vendors to enhance satisfaction and build trust.Consulting clients on their digital transformation journeys by understanding their unique business needs.Creating detailed specification documents that translate client requirements to the production team.Possessing a comprehensive understanding of web development processes and technologies.Participating in technical discussions with vendors to ensure seamless integrations.Being well-versed in the company’s offerings to effectively communicate with clients.Proactively identifying and addressing potential technical issues.Collaborating with the production team to develop solutions for various online projects.Creating and managing project timelines that consider client needs and technical constraints.Leading and inspiring cross-functional teams to deliver high-quality results.Coordinating testing processes to resolve any functionality issues.

Role overview Kaizen Gaming seeks a Product Manager in Athens, Greece to help drive the direction of its Gaming Platform. The focus is on developing and refining products that appeal to users and encourage them to stay engaged. Building new features and improving user experiences are central to keeping the platform strong in a competitive market. What you will do Collaborate with teams from different departments to set the product vision and define clear goals. Create and update the product roadmap, shaping long-term strategy. Lead improvements that boost user engagement and enhance the overall experience. Support efforts to keep the platform at the forefront of the gaming industry.

Athens Technology Center (ATC) is actively seeking a skilled ERP Consultant to join our dynamic Enterprise and Business Solutions unit.About UsATC has been at the forefront of Information Technology since 1987, delivering innovative solutions across both the Private and Public sectors. With a strong foothold in European and global markets, we are now focused on pioneering research and development in AI and machine learning, alongside creating commercial products and projects tailored to specific market sectors.As a comprehensive software development firm, we leverage modern design principles and cutting-edge technologies in data science, machine learning, cloud computing, mobile, and desktop applications. Our commitment to quality software solutions has earned us the trust of leading clients and global organizations, while our dedication to research and innovation keeps us ahead of the curve.Our ERP business unit specializes in the sales, enhancement, implementation, and ongoing support of Epicor Kinetic, for which we proudly serve as representatives in Greece and the Balkans.The RoleWe are in search of a responsible and dedicated ERP Consultant who embodies high integrity and reliability, coupled with exceptional interpersonal skills. The ideal candidate will proactively engage with potential clients and contribute to our sales efforts.Key ResponsibilitiesAnalyze business needs and design tailored ERP solutions.Participate in pre-sales engagements, workshops, and product demonstrations.Translate customer workflows into effective ERP functionalities and process flows.Collaborate with technical and delivery teams on demos, proof of concepts, and proposals.Document functional requirements and assist in developing solution architecture.Effectively present system capabilities to clients in a business-centric manner.Stay updated on ERP best practices, industry trends, and competitor offerings.Travel to client sites as necessary.

Role Overview Avis Greece is looking for a Seasonal Parking Agent in Athens. This role focuses on preparing vehicles for delivery and inspecting them when they return from rental. Main Responsibilities Prepare vehicles and check additional equipment such as GPS units and Wi-Fi devices before handing them over to customers. Inspect the condition of vehicles and any rented equipment when customers return them. Complete reservations by finalizing contracts in the system and recording any necessary damage compensation. Monitor and maintain the parking area to ensure it stays organized and safe. Provide helpful and attentive customer service throughout the process.

Cross Border Talents is currently seeking enthusiastic German-speaking individuals to join our team in Athens, Greece. Are you ready to embark on an exciting international career adventure?Your Role as a Customer Technical Advisor: Handle and document customer inquiries via dedicated phone lines; Maintain precise records of customer inquiries, issues, and feedback in our customer service database; Address and accurately log client complaints following the company’s escalation policy; Ensure timely responses to all support calls and emails in accordance with established service level agreements (SLAs); Utilize open-ended questions, support documents, and system training to troubleshoot customer issues; Provide solutions and advice on common problems or frequently asked questions.

About Avis Greece Avis Greece is part of a global brand focused on reshaping how people move. The company develops integrated products and services that aim to make travel more flexible and convenient for customers worldwide. Why Work at Avis Greece? Supportive team culture: Colleagues work together to encourage new ideas and keep customer needs at the center of every decision. Purpose-driven work: Employees help shape the future of mobility, contributing to a more connected world. Rental Sales Agent – Athens Downtown The Athens Downtown team is looking for a Rental Sales Agent who will deliver excellent service, drive sales, and make the rental process smooth for every customer. Main Responsibilities Deliver friendly, reliable customer service for each car rental and build long-term relationships with clients. Promote relevant products and services to improve the customer experience. Monitor competitor offerings and market trends to help maintain competitive rates in line with company guidelines. Support daily station operations and suggest improvements for better results. Work with other departments to resolve customer issues and ensure high service standards. Location Athens, Attica, Greece

Natech Banking Solutions, a recognized leader in the European fintech landscape, brings nearly 20 years of expertise in crafting sophisticated banking systems tailored for major financial institutions. With our headquarters in Ioannina and additional offices in Athens, Switzerland, and Germany, Natech stands at the leading edge of digital banking innovation. Our extensive product offerings encompass core banking systems and digital engagement tools, empowering financial institutions to provide unparalleled service. We are pioneering Snappi, Greece's first digital-only bank in collaboration with Piraeus Bank.We are on the lookout for a Senior Project Manager to expertly oversee the successful implementation of Natech products in alignment with the Project Plan and the Natech Delivery Methodology, as well as the client’s business objectives. This role will involve leading project planning, resource allocation, progress tracking, team management, problem resolution, and nurturing strong client relationships.

Mercier Consultancy is hiring an Italian-Speaking Gaming Support Specialist in Athens, Greece. This role includes fully paid relocation support for those moving to Athens. Role Overview Support Italian-speaking gamers by answering questions, solving technical issues, and helping them get the most out of their gaming experience. The position combines customer service, technical troubleshooting, and collaboration with other teams. What You Will Do Assist Italian-speaking gamers through chat, email, or phone, providing clear and helpful support. Troubleshoot and resolve technical problems and account questions efficiently. Collaborate with developers and other teams to address technical issues and suggest improvements. Keep detailed records of customer interactions and solutions provided. Stay informed about platform updates, new features, and changes. Monitor system performance and flag any technical problems. Relocation Support Mercier Consultancy covers all relocation expenses to help new hires settle smoothly in Athens.

Cross Border Talents is actively seeking enthusiastic Bulgarian speakers to join our team in the vibrant city of Athens, Greece. Are you ready to embark on an exciting international journey?Your Role as a Customer Advisor:Act as a representative for a prestigious global brand.Thrive in a diverse, multicultural work environment.Foster strong customer relationships to ensure an outstanding customer experience.Utilize effective questioning techniques, support documentation, and system training to troubleshoot issues.Provide insightful solutions to common queries and challenges faced by customers.Requirements for the Customer Advisor:High School Diploma or higher qualification.Fluent in Bulgarian (native level).Proficient in English (C1 level).Typing speed of at least 20 words per minute.Exceptional active listening skills.Strong problem-solving abilities.Excellent troubleshooting skills.

Cross Border Talents is currently seeking enthusiastic Estonian speakers to join our dynamic team in Athens, Greece. Are you ready for an exciting international adventure?Your Role as a Customer Technical Advisor:Handle and document customer inquiries via free phone lines, ensuring a seamless customer experience;Accurately input consumer inquiries, questions, and feedback into our customer service database;Effectively manage client complaints in accordance with the company's escalation policies;Ensure all support calls and emails (when applicable) are addressed and resolved within the designated service level agreements (SLAs);Utilize open-ended questions and support documentation to troubleshoot issues;Provide insightful recommendations for frequently encountered problems and questions.