Software Developer at PeopleCert | Athens, Greece

Join a prominent player in the education technology sector, recognized globally as a leader in assessment and certification of professional skills, operating in over 200 countries. This is your opportunity to apply now! PeopleCert is on the lookout for a skilled Software Developer to become a vital part of our Software Development Team. Your role will involve designing and developing applications that facilitate the management of our certification exams, available 24/7 around the globe. Our applications are web-based, utilizing cloud (Azure) services, and incorporate various technologies, including JavaScript, Redis, OAuth, .NET, SQL Server, alongside iOS and Android native app development and video streaming.As a Software Developer, your responsibilities will encompass:Software Development and Maintenance: Engage actively in all stages of the software development lifecycle for our products. Write high-quality, testable, and efficient code with advanced tools, ensuring thorough documentation in accordance with PeopleCert standards.Project Collaboration: Involve yourself in project planning and design. Track ongoing project progress and provide daily updates on task statuses to both management and project management teams using Wrike.Quality Assurance: Execute unit testing and initial debugging to ensure functionality. Work closely with the Software Quality Assurance team to report findings and enhance software quality.Technological Innovation: Investigate innovative technologies, tools, and solutions, sharing knowledge with the team to cultivate a culture of innovation.Team Collaboration and Communication: Cooperate effectively within a team environment, communicating efficiently with colleagues to achieve the best results.Policy Adherence: Implement all procedures, policies, and work instructions as per the PeopleCert Integrated Management System.Cultural Alignment: Embody the company’s core values of Quality, Passion, Integrity, and Innovation in all professional activities.What we seek:Educational Background: A University Degree in Informatics Technology or a related field is required. A Postgraduate Degree is preferred.Professional Experience: A minimum of 2 years of experience in software development, with a proven track record in a project leadership role.Technical Proficiency: Strong expertise in Object-Oriented Programming, along with advanced skills in ASP.NET, C#, and JavaScript. A deep comprehension of frameworks and design patterns is essential.Exposure in Agile Environments: Experience working within Agile development frameworks.

Are you eager to contribute to a pioneering force in educational technology? Join PeopleCert, the global leader in the assessment and certification of professional skills, with a presence in over 200 countries. This is your opportunity to apply now!We are seeking a skilled Senior Software Developer to become an integral part of our Software Development Team. You will be tasked with designing and developing cutting-edge applications that facilitate and manage our certification exams, available around the clock worldwide. Our web-based applications leverage cloud services (Azure) and various technologies, including JavaScript, Redis, OAuth, .NET, SQL Server, along with iOS and Android native app development and video streaming.Your Responsibilities:Software Development and Maintenance: Engage in the complete software development lifecycle for our products, crafting well-structured, testable, and efficient code while ensuring thorough documentation per PeopleCert standards.Project Leadership: Proactively lead project planning and design efforts. Monitor project progress meticulously, offering strategic guidance and daily status reports to management and project management teams via Wrike.Advanced Quality Assurance: Conduct unit testing and initial debugging to guarantee optimal functionality. Act as the primary liaison with the Software Quality Assurance team to ensure timely enhancements and issue resolutions.Technological Innovation and Mentorship: Investigate and incorporate state-of-the-art technologies, tools, and solutions. Mentor junior developers by sharing insights and best practices to enhance team capabilities.Team Collaboration and Communication: Collaborate effectively within a team environment, liaising with colleagues to achieve the best results.Policy Implementation: Uphold adherence to company policies and procedures in accordance with the PeopleCert Integrated Management System.Cultural Ambassador: Promote our values of

Are you eager to embark on a career with a pioneering education technology leader, recognized globally for its expertise in the assessment and certification of professional skills across over 200 countries? If this sounds like an exciting opportunity, we invite you to apply now! PeopleCert is seeking a dedicated Trainee Lawyer to enhance its dynamic international in-house Legal team. In this role, you will support various business functions across multiple legal disciplines, including corporate, commercial, IT, intellectual property, and employment law. Your contributions will be vital in ensuring compliance with relevant laws, regulations, and internal policies, while actively participating in the reduction of legal risks within the organization.Collaborating closely with seasoned legal professionals and diverse stakeholders, you will gain valuable experience and contribute to initiatives that reflect PeopleCert’s core values: Quality, Innovation, Passion, Integrity, Clarity, and Velocity.As a Trainee Lawyer, your responsibilities will include:Conducting comprehensive legal research on legislation, regulatory frameworks, and case law, and preparing well-organized summaries for the legal team.Reviewing, drafting, editing, proofreading, and translating a variety of legal documents and agreements.Supporting trial preparations by drafting legal correspondence and managing filings with courts, authorities, and public bodies.Tracking and managing assigned tasks and deadlines to ensure timely project delivery.Creating reports, presentations, and other materials using various office tools.Assisting in presenting legal updates, contributing to due diligence processes, and supporting the development of internal policies and procedures.Providing advice on legal, regulatory, and ethical considerations related to AI systems, including data protection, automated decision-making, and risk classification.

Join a global leader in the education technology sector and the premier provider of professional skills assessment and certification, with a presence in over 200 countries. This is a fantastic opportunity to apply now! PeopleCert is seeking a Senior Copywriter who will be pivotal in crafting impactful copy that brings our brands to life across various communication channels and audiences. The ideal candidate will possess a strategic mindset, with the ability to convert complex information into engaging narratives that resonate with a diverse global audience of professionals and organizations. We are in search of a creative thinker who excels in storytelling through eloquent writing, while also recognizing the commercial value of their creativity and prioritizing impact and results in every project.Key Responsibilities:Develop persuasive and engaging copy for diverse external platforms, including websites, landing pages, social media, email campaigns, newsletters, both digital and print advertising, and promotional materials.Convert intricate information, particularly regarding certification products such as ITIL, PRINCE2, DEVOPS INSTITUTE, and LANGUAGECERT, into clear, audience-friendly messaging.Lead the creation of compelling communication concepts, producing original and strategic ideas that enhance engagement and drive results.Compose clear and impactful content for internal communications and employer branding, effectively communicating company culture, values, and initiatives.Work in close collaboration with design, digital, product marketing, and brand management teams to ensure cohesive storytelling and successful campaign execution.Maintain and evolve the PeopleCert brand voice and tone across all communications.Edit and refine copy authored by others to ensure quality and precision.Contribute to naming, taglines, campaign concepts, and other creative initiatives that foster brand awareness and loyalty.Encourage creativity and explore innovative ways to engage with our audiences.Ensure alignment with the company’s core values: quality, innovation, passion, integrity, clarity, and velocity.Qualifications:Bachelor’s Degree in Marketing Communications, Languages, or Arts; other relevant academic backgrounds may be considered. A Master’s degree is a plus.A minimum of 5 years of experience in English copywriting, preferably within a Digital Marketing context.Demonstrated success in campaign development, particularly in concept creation and execution.

Join a pioneering leader in education technology, recognized globally for excellence in the assessment and certification of professional skills across more than 200 countries. PeopleCert is actively seeking a talented Data Engineer to enhance our dynamic Data & AI team. This position is crucial in architecting, developing, and sustaining the infrastructure and data solutions that empower our AI-driven projects. The ideal candidate will possess substantial practical experience with Microsoft Azure technologies and demonstrate a strong passion for data engineering practices that facilitate machine learning, advanced analytics, and large-scale data processing.In this role, you will collaborate closely with the AI Center of Excellence, working alongside data scientists, ML engineers, software developers, analysts, and business stakeholders to enable data accessibility and drive intelligent applications.Your responsibilities will include:Designing, implementing, and maintaining scalable data pipelines and workflows to facilitate AI/ML model training, evaluation, and inference.Building and optimizing data integration solutions utilizing Azure data tools such as Synapse Analytics, Azure Data Factory, Databricks, and Delta Lake.Partnering with data scientists and AI engineers to ensure data is available in the correct format and quality for modeling purposes.Developing and maintaining APIs and data services that power AI-driven applications and insights delivery.Supporting the development of data lakes and lakehouses tailored for advanced analytics and AI use cases.Writing efficient, reusable Python and SQL code for data processing, cleaning, and transformation.Participating in code reviews and knowledge-sharing sessions within the team to cultivate best practices and continuous learning.Keeping abreast of emerging tools, cloud services, and trends in data engineering and AI infrastructure.

Join a pioneering leader in the education technology sector, renowned globally for its expertise in the assessment and certification of professional skills. With a presence in over 200 countries, this is your chance to apply now! PeopleCert is seeking a dedicated IT Network Administrator to elevate and optimize our IT operations. In this pivotal role, you will leverage your technical skills and industry knowledge within a dynamic, collaborative team that upholds an ISO 27001–certified, 24/7 operational environment. Our hybrid infrastructure utilizes advanced virtualization, cloud technologies, and Microsoft 365 services, providing a vibrant platform for professional advancement and innovation.Your responsibilities will include:Installing, configuring, testing, and documenting network equipment and systems according to established designs and specifications.Overseeing daily networking functions to ensure reliability, availability, and serviceability with minimal disruptions.Monitoring network performance to guarantee continuous access for all users, proactively addressing potential issues.Providing Tier 2 support for problem identification, diagnosis, and resolution.Configuring firewall security settings to manage access for groups and individuals while facilitating incoming data provisions.Leading network technology upgrades and expansion projects, including hardware and software installations, integration testing, and coordination with minimal impact on existing systems.Creating and maintaining documentation for installation, network topology, and troubleshooting procedures.Executing disaster recovery operations.Delivering technical support, responding to user tickets, and troubleshooting reported network issues.Engaging in the troubleshooting of interconnected systems and providing valuable feedback. Qualifications we seek:A University Degree in Computer Science, Computer Engineering, or a related field.Proficient command of the English language (C2 level certification preferred; LanguageCert C2 LTE or C2 IESOL certificate is advantageous).At least 2 years of experience in a networking role.Strong grasp of network and firewall platforms (e.g., Cisco, Palo Alto, ClearPass).Hands-on experience with wireless technologies (e.g., Ubiquiti Networks) and network monitoring/capacity management tools (e.g., PRTG, SolarWinds).Familiarity with network technologies, including routing protocols (Static, OSPF, VRRP/HSRP), VLANs, SPAN, Ethernet, ACL, VPNs, and SNMP.Experience with VoIP technologies, including Quality of Service (QoS).CCNA, CompTIA Network+, or ITIL certifications are a plus.Understanding of cloud environments (e.g., Azure).Strong communication and interpersonal skills.

Join a prominent player in the education technology sector! PeopleCert, a global leader in the assessment and certification of professional skills, is present in over 200 countries worldwide. This is your opportunity to apply now! As a Senior UX/UI Designer, you will be responsible for crafting exceptional user experiences across both web and mobile platforms. Your role will involve designing seamless and impactful learning and certification journeys for our candidates, as well as enhancing the value of our partnerships. You will be a crucial member of our team, influencing the company’s vision and providing strategic insights that support informed decision-making.Key Responsibilities:Lead the development of innovative solutions that combine strategic UX thinking, pixel-perfect visual design, and expert interaction design.Create and deliver high-fidelity mockups optimized for various devices and platforms.Collaborate with product managers in rapid concept and product prototyping to ensure an agile development process.Facilitate product vision through research, sketching, prototyping, and user testing for digital products.Work closely with stakeholders to understand their needs and create intuitive, user-friendly designs.Partner with software engineers and product managers to implement design solutions effectively.Promote best practices in creating maintainable, high-performing web and mobile applications.Encourage innovative thinking by asking insightful questions and proposing new methodologies.Implement procedures and policies as outlined in PeopleCert’s Integrated Management System.

PeopleCert is looking for a Senior CRM & Analytics Associate to join the Digital Growth team in Athens, Greece. As a global provider of professional skills assessment and certification, PeopleCert operates in more than 200 countries and supports brands like ITIL, PRINCE2, DevOps, and LanguageCert. Role overview This position combines data engineering, marketing technology, and commercial performance. The Senior CRM & Analytics Associate manages CRM operations, web analytics, and the data infrastructure that supports these functions. What you will do Build and maintain data pipelines for accurate and accessible data Organize and structure datasets to support analysis and reporting Analyze data to generate insights that inform growth strategies, campaign performance, and customer experience Present findings and recommendations to senior management Lead projects and drive improvements within the team Requirements Strong analytical skills with experience designing and implementing data solutions Ability to work across CRM, web analytics, and data infrastructure Confidence presenting insights to senior stakeholders Initiative and a sense of ownership This role influences PeopleCert’s digital growth and customer experience by shaping how data guides decisions across the organization.

Position SummaryJoin a global leader in education technology with a footprint in over 200 countries! If you’re passionate about shaping the future of professional skills assessment and certification, this opportunity at PeopleCert is for you. We are seeking a Senior Email Campaigns Associate to spearhead the planning, execution, and optimization of our global email marketing initiatives. Your role will be pivotal in crafting data-driven communications that enhance customer engagement and drive commercial success across diverse international markets.Key ResponsibilitiesOversee the comprehensive execution of intricate, high-volume email marketing campaigns, focusing on audience segmentation, journey design, content creation, scheduling, quality assurance, A/B testing, deployment, and post-campaign analysis.Lead the design and refinement of automated and lifecycle email journeys, including onboarding, retention, reactivation, and upselling strategies.Guarantee adherence to brand guidelines, GDPR compliance, and timely delivery of all email communications on a global scale.Serve as the primary liaison for email campaigns, collaborating with Product Marketing, Content, Design, Digital, and Regional teams to synchronize messaging and timelines.Drive ongoing optimization by assessing performance metrics like open rates, click-through rates, conversions, revenue impact, and overall engagement.Convert data insights into practical recommendations aimed at enhancing deliverability, engagement, and return on investment.Establish and track KPIs, dashboards, and reporting frameworks to measure email marketing performance.Manage campaign workflows, prioritization, and delivery using project management tools (e.g., Wrike, Airtable, etc.).Mentor and support junior team members, offering guidance on best practices, quality assurance standards, and campaign execution.Stay abreast of email marketing trends, tools, privacy regulations, and best practices, actively proposing innovations and improvements.Ensure your work aligns with the company’s core values of quality, innovation, passion, integrity, clarity, and velocity.

Job PurposePeopleCert is on the lookout for a meticulous and analytical Market Research Analyst to join our dynamic Product Marketing team. This pivotal role involves supporting the operational activities of our Senior Product Marketing Managers (Sr. PMMs) and spearheading extensive market research initiatives. The Market Research Analyst will be instrumental in enhancing our messaging, value propositions, and market positioning through actionable insights and data-driven analysis. Key ResponsibilitiesOperational Support:Provide daily assistance to Sr. PMMs to ensure the effective execution of marketing strategies.Oversee the collection and organization of data to aid in developing and refining product messaging and positioning.Collaborate with cross-functional teams to guarantee the timely production of marketing materials and sales enablement assets.Contribute insights for the development of marketing campaigns, product launches, and go-to-market strategies based on thorough research findings. Market Research Leadership:Design and implement comprehensive market research projects to gather valuable data on market trends, competitive landscapes, and customer needs.Analyze market data to pinpoint opportunities and challenges, delivering insights that guide product marketing strategies.Manage subscriptions to market research tools and resources, ensuring access to the latest industry information for the team. Insights and Analysis:Create and present detailed reports on research findings, offering strategic recommendations to Sr. PMMs, the Product Marketing Director, and the VP of Product.Conduct ad hoc research to support specific product marketing initiatives, providing data-driven insights to enhance decision-making processes.Facilitate cross-functional meetings to discuss research findings and their implications for product marketing strategies.Ensure effective communication of research insights across the Product Marketing team and relevant departments.

Join a globally recognized leader in the professional skills assessment and certification industry! PeopleCert is at the forefront of educational technology, operating in over 200 countries. We are excited to invite a talented UX-Focused HTML/CSS Developer to our innovative digital team.In this role, you will bridge the gap between design and technology, utilizing your expertise in HTML, CSS, and JavaScript to create exceptional user experiences. Collaborating closely with designers, CMS engineers, and product stakeholders, you will develop scalable and high-performing front-end components that translate design ideas into engaging, accessible, and interactive web experiences.Your responsibilities will include:Developing and maintaining top-notch front-end interfaces using HTML, CSS, and JavaScript, prioritizing user experience, performance, and maintainability.Transforming Figma designs into pixel-perfect, responsive UI components that are accessible across various devices and browsers.Writing structured and semantic HTML that aligns with accessibility standards (WCAG), SEO best practices, and CMS-driven content frameworks.Collaborating with UX/UI designers to enhance interactions and usability, refining shared component designs.Creating and optimizing reusable UI components for a cohesive and scalable front-end architecture.Designing engaging animations and micro-interactions to enhance user experience without affecting performance.Continuously improving front-end performance, focusing on load times and rendering efficiency.Efficiently debugging front-end issues with a deep understanding of browser behaviors and performance challenges.Ensuring technical feasibility of UX designs and suggesting improvements when necessary.Working with CMS engineers to integrate front-end components into our Sitecore-based CMS ecosystem.Implementing SEO, accessibility, and content structure best practices throughout the development process.Utilizing version control (Git) effectively in a collaborative team environment.Staying current with modern front-end techniques and UX trends to bring innovative ideas to the team.

Join a global leader in education technology! PeopleCert is seeking English Speaking Examiners to conduct online assessments for the LanguageCert qualification suite. This role is perfect for individuals based in Athens, where you can work from our conveniently located offices next to the Panepistimio metro station, or fully remotely if you are located outside of Athens.The Online Test Center operates around the clock, 24/7/365, providing you with the flexibility to work in various time zones.Key Responsibilities:Conduct online spoken interviews following the Interlocutor Framework and LanguageCert regulations.Facilitate a positive candidate experience by managing interactions effectively during exams.Maintain standardization and consistency during assessments.Evaluate candidate performance fairly, in line with LanguageCert's rigorous criteria.Verify candidate identities and ensure exam integrity according to PeopleCert standards.Offer technical support and troubleshoot issues efficiently.Participate in LanguageCert training and standardization sessions as necessary.Adhere to confidentiality regarding examination materials at all times.Provide constructive feedback on assessment materials when required.Fulfill additional tasks as assigned, showcasing a flexible and customer-centric approach.Align your work with PeopleCert’s core values: Quality, Passion, Integrity, and Innovation.

Join a pioneering leader in the education technology sector and be part of a global enterprise that excels in the assessment and certification of professional skills across over 200 countries. This is your opportunity to apply now!PeopleCert is actively seeking a skilled Localisation Associate to facilitate the comprehensive translation of Business and IT products from English to German, encompassing essential resources like official publications, examinations, and training materials.In this role, you will manage translation projects, guaranteeing high-quality outcomes by collaborating with freelancers, Language Service Providers (LSPs), and Subject Matter Experts (SMEs). Your responsibilities will cover translating, editing, proofreading, onboarding external collaborators, and streamlining workflows for both accuracy and efficiency.Working in close partnership with the Localisation Lead, Enterprise Project Manager, and various internal teams, you will ensure the timely execution of projects while acting as the primary contact for feedback and resolution of any issues.Your key responsibilities will include:Overseeing the creation, management, and execution of translation projects within the XTM TMS (Translation Management System), ensuring adherence to deadlines, budgets, and quality benchmarks in collaboration with the Enterprise Project Manager.Identifying and deploying AI tools (such as machine translation and language models) to enhance workflow efficiency, minimize manual tasks, and maintain output quality.Managing translation assignments for diverse content types from English to German, ensuring consistency and quality throughout all products while working alongside content teams.Performing file alignments, maintaining translation memories, and preparing files for translation to promote efficient resource utilization and content reusability.Recruiting, onboarding, and managing external translators, LSPs, and SMEs, fostering strong relationships to guarantee timely and high-quality deliveries. You will provide clear and concise project briefings to ensure all stakeholders understand the scope, deliverables, and expectations.Conducting thorough quality checks on translated materials to ensure their accuracy, cultural relevance, and technical precision, in partnership with the Localisation Lead to uphold PeopleCert’s quality assurance standards.Serving as the central communication hub for feedback, proactively addressing issues and escalating them to the Localisation Lead and Enterprise Project Manager when necessary.Ensuring all administrative tasks, including file management, reporting, and supplier communications, are completed accurately and promptly while collaborating effectively with internal teams to ensure smooth project operations.

Join a pioneering education technology leader and global powerhouse in the assessment and certification of professional skills, with a footprint in over 200 countries. If you are ready to take on a transformative role, apply now! We are on the hunt for a dynamic and innovative Head of Learning & Development (L&D) to spearhead our global learning initiatives. This position blends strategic vision with practical innovation, where you will be tasked with crafting and executing programs designed to boost organizational performance, enhance employee capabilities, and cultivate a culture of lifelong learning.If you have a passion for propelling growth through learning and a solid understanding of how data analytics, AI technologies, and digital learning frameworks can amplify results, we want to hear from you!Key Responsibilities:Design and implement a comprehensive global learning framework that aligns with our organizational strategy and promotes agile learning practices.Lead the development and execution of PeopleCert’s global learning and talent development strategy, ensuring it is in sync with our business objectives and cultural values.Oversee and continuously enhance our performance management processes, promoting a growth mindset and a culture of ongoing feedback.Create development pathways that encourage career advancement and readiness for leadership roles.Formulate and implement strategies that improve employee engagement, motivation, and a sense of belonging.Utilize employee engagement data, pulse surveys, and analytics dashboards to pinpoint opportunities for improvement and measure impact.Conduct annual training needs analyses using qualitative feedback and data analytics to identify emerging skills, competencies, and future readiness gaps.Develop and deliver modern, blended learning programs through e-learning, virtual classrooms, microlearning, and collaboration platforms.Integrate AI-driven learning technologies to enhance learning effectiveness and personalization while tracking performance trends, identifying skill gaps, and customizing learning journeys.Curate and produce engaging training materials across various media formats, including videos, e-learning modules, and interactive simulations.Collaborate with external learning providers and thought leaders to deliver innovative global learning experiences to PeopleCert.

Role Overview Avis Greece is looking for a Seasonal Parking Agent in Athens. This role focuses on preparing vehicles for delivery and inspecting them when they return from rental. Main Responsibilities Prepare vehicles and check additional equipment such as GPS units and Wi-Fi devices before handing them over to customers. Inspect the condition of vehicles and any rented equipment when customers return them. Complete reservations by finalizing contracts in the system and recording any necessary damage compensation. Monitor and maintain the parking area to ensure it stays organized and safe. Provide helpful and attentive customer service throughout the process.

Are you eager to join a prominent player in the education technology sector and a global leader in assessing and certifying professional skills? With a presence in over 200 countries, this is your opportunity to apply now! PeopleCert is a rapidly expanding technology company with a global footprint!We value diversity and are continuously on the lookout for talented individuals from various backgrounds. We seek self-motivated professionals who embody our core values of Quality, Integrity, Passion, and Innovation in their daily work. We are particularly interested in dynamic thinkers and innovative professionals who are passionate about their fields!Are you curious, thrive on challenges, and enjoy working in an international, fast-paced environment?Join our team to explore opportunities for personal and professional growth, experience a supportive international work culture, and become part of our vibrant Community. Submit your CV, and we will gladly connect with you when a suitable opportunity arises!If you are seeking a fresh, dynamic, and international environment to advance your career, we would love to hear from you!All applications will be handled with the utmost confidentiality.

About Avis Greece Avis Greece is part of a global brand focused on reshaping how people move. The company develops integrated products and services that aim to make travel more flexible and convenient for customers worldwide. Why Work at Avis Greece? Supportive team culture: Colleagues work together to encourage new ideas and keep customer needs at the center of every decision. Purpose-driven work: Employees help shape the future of mobility, contributing to a more connected world. Rental Sales Agent – Athens Downtown The Athens Downtown team is looking for a Rental Sales Agent who will deliver excellent service, drive sales, and make the rental process smooth for every customer. Main Responsibilities Deliver friendly, reliable customer service for each car rental and build long-term relationships with clients. Promote relevant products and services to improve the customer experience. Monitor competitor offerings and market trends to help maintain competitive rates in line with company guidelines. Support daily station operations and suggest improvements for better results. Work with other departments to resolve customer issues and ensure high service standards. Location Athens, Attica, Greece

Are you eager to join a dynamic leader in the education technology sector? At PeopleCert, the global frontrunner in the assessment and certification of professional skills, we have a presence in over 200 countries. This is your opportunity to apply now! We are seeking a dedicated Localisation Associate to lead the comprehensive translation of our Business and IT products from English into Japanese. This role encompasses various assets including official materials, exams, and training content.Your primary responsibilities will involve overseeing translation projects, ensuring the delivery of high-quality, consistent work by collaborating with freelancers, Language Service Providers (LSPs), and Subject Matter Experts (SMEs). Key tasks include translating, editing, proofreading, onboarding external partners, and optimizing workflows for both accuracy and efficiency.As you work closely with the Localisation Lead, Enterprise Project Manager, and our internal teams, you will facilitate smooth project execution and serve as the main point of contact for feedback and issue resolution.Key Responsibilities:Manage and execute translation projects within XTM TMS (Translation Management System), ensuring adherence to deadlines, budgets, and quality standards alongside the Enterprise Project Manager.Identify and integrate AI tools (e.g., machine translation, language models) to enhance workflow efficiency and maintain high-quality outputs.Conduct translation efforts for various content types from English into Japanese, ensuring consistency and quality across all products, while collaborating with content teams.Perform file alignments, maintain translation memories, and prepare files for translation to maximize resource efficiency and content reusability.Source, onboard, and manage external translators, LSPs, and SMEs, establishing strong relationships for timely, high-quality deliverables. Provide clear briefings to ensure all suppliers understand project scope and expectations.Conduct thorough quality checks on translated materials to ensure accuracy, cultural relevance, and technical precision, working closely with the Localisation Lead to uphold PeopleCert’s quality standards.Act as a central communication point for feedback, proactively resolving issues and escalating them to the Localisation Lead and Enterprise Project Manager when necessary.Ensure accurate and timely handling of all administrative tasks including file management, reporting, and supplier communications, while collaborating closely with internal teams to facilitate smooth project workflows.

Role overview PeopleCert is hiring a Senior Business Intelligence Engineer for a maternity cover position based in Athens, Attica, Greece. This role supports data-driven decision-making by designing and implementing BI solutions that improve operational efficiency and support business growth.

Are you eager to facilitate smooth operations and provide exceptional service to our customers? We are on the lookout for a Online Exams & Customer Experience Assistant to deliver unparalleled support while safeguarding exam integrity. As a vital member of our dynamic team, you will play a crucial role in enhancing the efficiency and quality of PeopleCert’s global certification services. Join us to make a lasting impact!In your role as the Online Exams & Customer Experience Assistant - English Speaking, your responsibilities will include:Customer Service:Deliver outstanding customer service to candidates, testing centers, and various stakeholders through multiple communication channels such as email, chat, and phone.Respond to inquiries, resolve issues, and ensure a positive experience throughout the examination and certification process.Online Proctoring:Supervise the secure and fair execution of certification exams at designated testing centers or online platforms.Enforce exam regulations and protocols to uphold the integrity of the certification process.Address any technical or procedural challenges that may arise during exams.Back-Office Exam Operations:Perform administrative tasks related to exam registrations, scheduling, and result processing.Maintain accurate and current records in our systems, ensuring adherence to established procedures and standards.Collaborate with cross-functional teams to streamline processes and enhance operational efficiency.General Duties:Work collaboratively in a team environment and coordinate with other teams to achieve optimal results.Execute any reasonably assigned duties relevant to the role while adopting a flexible and customer-centric approach to support PeopleCert’s international presence across multiple time zones.Ensure alignment with the company’s core values of “Quality - Passion - Integrity – Innovation” in all aspects of work.