Product Manager - Loyalty and Partnerships

Join us at Enerwave, a proud member of HELLENiQ ENERGY, where we are at the forefront of delivering innovative energy solutions. We operate with a deep passion for our mission, and we are committed to creating an environment where our employees can thrive and contribute meaningfully. We are excited to announce multiple new positions available at our headquarters in Athens, in various departments and areas of expertise.We are actively seeking a Product Manager – Loyalty and Partnerships. In this pivotal role, you will be responsible for defining, developing, and continuously refining our loyalty product, while strategically leveraging partnerships. This position requires a blend of strategic oversight and hands-on operational execution to ensure our loyalty program and partner initiatives operate effectively, yielding measurable commercial outcomes. The ideal candidate will possess strong business acumen, a data-driven approach, and an ongoing awareness of market trends, competitive dynamics, and industry developments, all aimed at enhancing customer value, engagement, and revenue growth.Key ResponsibilitiesDevelop and advance the loyalty product strategy, focusing on value propositions, reward mechanisms, customer journeys, and operational guidelines.Identify, assess, develop, and manage strategic partnerships to enhance the loyalty offering and overall commercial performance.Construct and assess business cases for new partnerships and loyalty initiatives.Track performance metrics through key KPIs (member acquisition, active members, redemptions, usage, conversion) and translate data into actionable strategies.Collaborate with Marketing, Sales, Customer Experience, and Customer Care teams on member engagement and activation campaigns.Conduct market research and competitor analysis within the energy sector, loyalty ecosystems, and partnership models, keeping abreast of regulatory and commercial trends.Oversee the execution of partnerships, ensuring timelines, deliverables, and data integrity are maintained.Manage financial alignment and cost control across partnerships.

Hello! We are Fever, the world's foremost technology platform transforming the landscape of culture and live entertainment.Our vision? To make culture and entertainment accessible to everyone. With our innovative technology and data-centric approach, we are redefining how audiences connect with live experiences. Every month, our platform engages over 300 million individuals across more than 40 countries, inspiring them to discover extraordinary events while empowering event creators with our insights and technology, enabling them to scale, innovate, and enrich their offerings to reach broader audiences.Our achievements? Collaborations with major industry players such as Netflix, F.C. Barcelona, and Primavera Sound, creation of internationally acclaimed experiences, and support from leading global investors! Quite impressive, right? To realize our vision, we are seeking forward-thinking individuals with a proactive mindset who are excited to help shape the future of entertainment! Ready to be a part of this journey?Now, let’s dive into this role and discover how you will contribute to Fever’s mission.

Join our dynamic team at AKMI International, located in the vibrant heart of Athens, and contribute to the development of impactful European projects through strategic partnerships and collaborations.As part of Alphabet Education, AKMI International excels in providing customized project development and implementation services. We transform innovative concepts into funded initiatives, navigating EU grants and various international funding opportunities. Our comprehensive approach encompasses partnership development, consortium building, proposal preparation, budgeting, negotiation, quality assurance, and support in project execution.We are currently seeking a passionate and well-connected Partnerships & Consortia Manager to enhance our Development Department in Athens. This role is tailored for a professional with exceptional networking abilities and a robust understanding of European project ecosystems. Your expertise will be instrumental in identifying strategic partners, fostering consortium formation, and enhancing the long-term international visibility of AKMI International.

Join Sunlight as an ESS Product Manager and play a pivotal role in shaping the future of our energy solutions. In this position, you will be responsible for driving product strategy, collaborating with cross-functional teams, and ensuring the successful delivery of innovative products that meet our customers' needs.

Orizon is not just another mobile telecommunications operator; we are a pioneering force in the industry. As a fully Greek company under the umbrella of Volton Hellenic Energy S.A., we embody innovation and excellence in telecommunications.At Orizon, we immerse ourselves in our customers' needs, challenging conventional norms and positioning them at the heart of our operations. We prioritize understanding and delivering tailored solutions that truly resonate.Proudly recognized as a Great Place to Work for three consecutive years, we celebrate our vibrant culture and the talented individuals that drive our success.We are expanding our team in Athens and are on the lookout for a passionate Product Manager - Telecommunications to play a pivotal role in growing our Telecom product offerings.Key Responsibilities:Oversee the design, development, and management of our telecommunications product portfolio.Develop and execute a strategic roadmap for core products to achieve organizational goals.Analyze market trends in the telecommunications landscape across Greece and Europe.Conduct customer needs assessments to create compelling product propositions.Support and evaluate go-to-market strategies that provide competitive advantages.Develop and implement product portfolios for emerging market segments.Assist with financial analyses and business case preparations for product initiatives.Participate in User Acceptance Testing (UAT) to ensure product alignment with segment requirements.Create comprehensive reports and presentations analyzing product performance and recommending enhancements.Work collaboratively across departments for successful product launches (Legal, Operations, Marketing, Sales, Customer Experience, IT, and Technical teams).Guide customer care teams to ensure an outstanding experience for our clients.Act as a product ambassador throughout the organization.Qualifications:3-4 years of experience in Product Management or Service Marketing, preferably in the telecommunications sector.Background in Services Marketing (Telecom, Energy, etc.) is advantageous.Bachelor’s Degree in Business, Economics, Engineering, or related fields.A Master’s Degree is a plus.Proficient in Microsoft Office Suite (Excel, PowerPoint).Strong command of English, both written and spoken.

About the Role Kaizen Gaming is hiring a Gaming Partnerships Specialist in Athens, Greece. This position focuses on developing and maintaining partnerships across the gaming industry. The role involves working with stakeholders to spot new opportunities, negotiate deals, and support growth projects. What You Will Do Build and strengthen relationships with partners in the gaming sector Identify and evaluate new partnership opportunities Negotiate agreements that support business goals Collaborate with internal teams and external partners to advance growth initiatives Location This role is based in Athens, Greece.

Join our dynamic team as a Promotions Manager, where your leadership will shape our promotional and loyalty initiatives across Greece. In this pivotal role, you will own the promotional strategy and drive commercial success, enhancing player engagement and satisfaction while meeting our key performance indicators (KPIs).Your focus will be on crafting captivating promotions that foster player retention and satisfaction. Key responsibilities include:Assist in developing and executing the promotional strategy to meet business objectives.Design and manage monthly promotional plans to maximize engagement.Lead and train a high-performing team of executives.Monitor performance metrics of incentives and campaigns against set goals.Identify growth opportunities within our customer base.Implement testing processes to inform planning and campaign development.Analyze customer data to create targeted retention strategies.Ensure timely delivery of promotional plans by your team.Establish best practices to minimize errors and reduce customer service inquiries.Utilize proven promotional templates for efficient implementation.Manage budgets effectively, tracking daily expenditure and making adjustments as necessary.Collaborate with Design and CRM teams to execute high-engagement campaigns.Advocate for the development of reward tools for your teams.Support the rollout of loyalty and rewards propositions across all ventures.

Join Kaizen Gaming as a Senior AI Product Manager!Kaizen Gaming, the driving force behind Betano, stands as a leader in the GameTech sector, encompassing operations in 20 diverse markets. Our mission is to harness advanced technology to deliver unparalleled experiences for millions of customers who choose us for their entertainment needs.Our vibrant community consists of over 2,700 dedicated professionals from more than 40 nationalities spread across three continents. We take pride in our unique workplace culture, recognized as one of the Best Workplaces in Europe and certified as a Great Place to Work. Here, every day brings new opportunities and challenges. Are you ready to Press Play on your potential?Role Overview:As a Senior AI Product Manager, you will play a crucial role in shaping the vision and long-term strategy for Artificial Intelligence at Kaizen. Leading a talented team of AI product professionals, you will drive the development of AI-enhanced products, employing product management and agile methodologies to maximize business value and deliver exceptional results.

About UsEstablished in 2015 in Athens, Greece, Welcome is revolutionizing the travel industry by transcending conventional transfer services. We are pioneers in providing a holistic, personalized in-destination travel experience. From the moment travelers arrive at their destination until they head back home, Welcome caters to every travel need, including safe transfers, engaging sightseeing tours, and essential local insights, all delivered in a friendly and personalized manner. Our drivers possess extensive local knowledge, ensuring travelers feel at home no matter where they are. With innovations such as contactless rides, stringent cleaning protocols, and protective equipment, we prioritize safety in every journey.As a dynamic travel tech startup, Welcome is rapidly expanding its operations and is poised to become a global leader in in-destination travel services.One of the highest-rated global transportation companies, boasting an impressive 4.9/5 stars rating.Operating in over 130 countries and 370 unique destinations worldwide.Partnered with more than 7,000 travel affiliates, including 5,000 hotels, numerous vacation rentals, and travel agents, as well as OTAs.Delighting over 3 million travelers annually.⭐ To explore more about Welcome's vibrant culture, visit our TikTok account.⭐

Optasia is a cutting-edge B2B2X financial technology platform that encompasses scoring, financial decision-making, disbursement, and collection services. Our adaptable AI platform fosters financial inclusion, facilitates responsible financing decisions, and enhances customer experiences across 39 countries, supported by 7 regional offices.We are on the lookout for dynamic and driven professionals who possess a proactive attitude and a results-oriented mindset. Join our innovative team to deliver exceptional solutions in an exciting and collaborative environment.Your Responsibilities:Conduct market research and identify distribution partners across Africa.Uncover underserved market segments.Identify new asset classes.Examine regulatory and market shifts.Analyze competitors to identify product gaps.Define and prioritize product features.Manage product backlog effectively.Oversee the prioritization of customer requests (CR).Support the initial rollout and integration of new products.Create comprehensive use cases and business requirements.Perform feasibility studies and draft business plans.Lead product design, development, and release processes.Coordinate the collection and prioritization of product functionality requests.Monitor developments in the fintech credit space.Evaluate new credit product propositions.Assess distribution partners and tailor products to meet their needs.Prepare detailed business requirements and product specifications.Define go-to-market (GTM) strategies.Draft user manuals and sales support documentation.Collaborate with legal teams on contract templates.Engage with various stakeholders to piece together product elements.Train commercial and operations teams on new products and distribution partners.Monitor and optimize new products and partnerships during the first year of operations.

Are you an innovative Product Manager with a strong enthusiasm for native applications? If you excel in dynamic environments and are eager to create outstanding mobile experiences, this role may be an excellent fit for you.The OpportunityWe are seeking a Product Manager to spearhead the development of our mobile sportsbook platform. You will be responsible for the native apps roadmap (iOS and Android), ensuring our users benefit from a seamless and high-performance experience that complements our web platform and overarching product strategy. Collaborating closely with engineering, design, and product teams, you will balance creative innovation with practical execution to achieve measurable outcomes.Your Responsibilities:Define and manage the native apps roadmap to drive continuous enhancements in user experience, stability, and performance.Align the native app strategy with the broader product ecosystem, ensuring cohesive customer journeys across both web and app platforms.Work collaboratively with UX, engineering, and product teams to deliver top-tier releases.Utilize analytics and customer insights to uncover opportunities for feature improvements and conversion optimization.Promote a mobile-first approach by staying ahead of trends in native app technology and sports betting user behavior.Advocate for the customer’s voice in roadmap planning and backlog prioritization.

Location: Athens, Attica, Greece FlexCar operates in Greece, Italy, Cyprus, and Mexico, providing flexible car leasing and premium mobility services. The company focuses on setting new standards in how people access vehicles. Role overview The Strategic Product Manager leads the full lifecycle of FlexCar’s leasing products. This position shapes product vision, develops strategic roadmaps, and relies on data to guide decisions. Close collaboration with Operations and Marketing ensures products align with both customer needs and business goals. What you will do Manage the entire process for car leasing products, from concept to launch and ongoing improvement Work with teams across the company to keep product development in line with FlexCar’s objectives Use data insights to support strategic planning and update the product roadmap Focus on delivering products that meet customer expectations and support business growth Requirements FlexCar seeks driven, creative thinkers interested in shaping the future of mobility. The team values those looking to develop their careers within a fast-growing European startup.

# Unified Vision | Empowering Energy SolutionsAt Enerwave, a proud member of HELLENiQ ENERGY, we are at the forefront of delivering innovative energy solutions that make a difference. Our team is driven by passion and commitment, creating an environment where our employees can thrive and contribute to meaningful projects. We are excited to announce openings for several dynamic positions at our headquarters in Athens, spanning various departments and expertise areas.We are currently seeking a highly skilled Product Manager for Large Accounts to join our Product & Portfolio Management team. This pivotal role involves collaboration with the Senior Team Leader to enhance Enerwave’s product offerings tailored for our Large Accounts—our most demanding clientele. Large Accounts include major industrial and commercial enterprises that seek sophisticated energy solutions to meet their unique needs. The Product Manager will serve as a product expert and advocate, ensuring excellence in this critical segment.

Role overview Kaizen Gaming seeks a Product Manager in Athens, Greece to help drive the direction of its Gaming Platform. The focus is on developing and refining products that appeal to users and encourage them to stay engaged. Building new features and improving user experiences are central to keeping the platform strong in a competitive market. What you will do Collaborate with teams from different departments to set the product vision and define clear goals. Create and update the product roadmap, shaping long-term strategy. Lead improvements that boost user engagement and enhance the overall experience. Support efforts to keep the platform at the forefront of the gaming industry.

Enerwave, part of HELLENiQ ENERGY, develops energy solutions with an emphasis on innovation and long-term value. The Athens headquarters is seeking a Customer Value Management (CVM) Product Manager to shape customer strategy across several product lines. Role overview The CVM Product Manager leads initiatives that turn customer insights into practical strategies. This position works closely with cross-functional teams to boost engagement, retention, and profitability through targeted campaigns and product improvements. What you will do Plan and manage CVM campaigns such as upsell, cross-sell, retention, win-back, and loyalty programs. Drive customer segmentation and lifecycle management at the product level. Monitor and report on key CVM metrics and campaign outcomes. Analyze customer behavior and usage data to spot value opportunities. Work with sales, digital, customer experience, and product teams to strengthen engagement. Take responsibility for CVM KPIs, including churn rate and campaign success rate. Align CVM activities with wider marketing goals. Support the rollout of real-time automated solutions for campaign execution. Contribute to strategies that use AI for personalization. Promote collaboration across IT, operations, and customer service teams. Translate complex data into actionable recommendations. Location This role is based at Enerwave's headquarters in Athens, Attica, Greece.

Optasia is a leading, fully-integrated B2B2X financial technology platform specializing in scoring, financial decisioning, disbursement, and collection services. Our innovative AI Platform enhances financial inclusion, enabling responsible financing decisions and fostering superior business models and customer experiences across 39 countries, supported by 7 regional offices.We are seeking a dynamic and adaptable Product Manager to join our team and oversee the complete lifecycle of our fintech products. This position is perfect for individuals who excel in a fast-paced, global environment and are enthusiastic about taking charge of product strategy, execution, and commercial outcomes.You will collaborate closely with senior product leadership and cross-functional teams to spearhead product innovation, steer product roadmaps, and ensure the successful delivery and expansion of our solutions in diverse markets.

Delivery Hero is looking for a Product Manager to join the Quick Commerce team in Athens. This position plays a key role in shaping online delivery services, with a strong focus on both developing new products and enhancing the user experience. Role overview The Product Manager works closely with teams from different departments to set the product vision and build a clear roadmap. Day-to-day responsibilities include prioritizing new features by drawing on market research and customer feedback, ensuring product launches happen on time and meet quality expectations, and reviewing performance data to guide future updates. What you will do Collaborate with cross-functional teams to define the product vision and roadmap Use market research and customer feedback to prioritize features Oversee product launches to ensure timely delivery and quality Analyze product performance data to recommend improvements Requirements Experience in product management, preferably in online services or commerce Ability to use data and customer insights for decision-making Strong skills in collaboration and communication Strategic thinking paired with attention to detail

At Epignosis, we are on a mission to democratize learning technologies for businesses of all sizes and sectors across the globe. For over a decade, we have empowered millions to learn, grow, and succeed through our innovative and cost-effective technology solutions.As one of Greece's fastest-growing SaaS companies, we proudly serve over 12,000 businesses and more than 22 million learners worldwide through our cutting-edge products like TalentLMS, eFront, TalentCards, and TalentHR.We believe that work should be meaningful, not just for you but for the community around you. We seek individuals who are passionate problem-solvers, dedicated to their craft, and eager to create products that help people thrive.We are currently seeking a Junior Product Owner to join our dynamic product team. If you have a passion for developing products that customers adore, this is the perfect opportunity for you. Your role will involve flawlessly executing our product roadmap by gathering requirements, prioritizing feature implementations, and enhancing user experiences.

Join tbi bank, a pioneering challenger bank that is transforming financial services across Southeast Europe. With a commitment to innovation and customer-centric solutions, we proudly serve over 2 million customers and have built a robust network of 30,000 checkout partnerships with retailers. Our inclusive culture emphasizes the values of care and courage, empowering both customers and partners to achieve financial flexibility. Through our Buy Now, Pay Later (BNPL) solutions, we enhance sales for both physical and online retail stores while boosting customer purchasing power.Role Overview As a Product Manager at tbi bank Greece, you will be instrumental in shaping the future of banking products, specifically personal loans and BNPL services. Collaborating with cross-functional teams, you will develop, launch, and optimize products that address our customers’ dynamic needs, driving both satisfaction and business growth.Your Responsibilities: Formulate and implement product strategies that align with tbi bank’s vision and market demands.Manage the complete product lifecycle from conception and requirements gathering through to launch and ongoing enhancements.Conduct market research and gather customer insights to uncover new opportunities.Work collaboratively with engineering, design, marketing, credit risk, compliance, and operational teams to ensure timely delivery of high-quality products.Establish and monitor key product metrics, utilizing data to inform decisions and drive product improvements.Identify and address performance challenges, including funnel drop-offs and default rates.Collect and prioritize customer feedback to ensure products meet user expectations and comply with regulatory standards.Prepare comprehensive product documentation, business cases, and go-to-market strategies.Stay abreast of industry trends, digital banking innovations, and regulatory changes.

Are you an ambitious Product Owner eager to take on your next big challenge? Join our dynamic Gaming team at Betsson!The Product Owner will play a crucial role within our product management team, focusing on our cutting-edge gaming products and platforms. Under the mentorship of the Product Manager, you will take charge of specific segments of our product offerings and lead key initiatives outlined in our product roadmap. Collaborate closely with engineering teams, product designers, data analysts, and stakeholders to drive continuous enhancements of our products and elevate the user experience.Key ResponsibilitiesDevelop comprehensive product specifications through user stories with well-defined acceptance criteria, supplemented with wireframes and flowcharts as needed, to ensure development teams have precise guidance for successful outcomes.Steer the product discovery process for assigned initiatives, encompassing hypothesis generation, requirements gathering, design, and scoping in partnership with the product manager, product designers, data analysts, and engineers.Assist the product manager in maintaining an organized, prioritized, and updated product development backlog.Contribute to shaping the product vision and advocate for this vision among stakeholders and engineering teams.Establish effective analytics, tracking, and data collection methods to analyze user behaviors and product performance.Provide necessary support to development teams to facilitate their delivery.Collaborate with other organizational departments as needed to achieve and measure expected outcomes.Communicate product releases and updates on ongoing development across the organization.Conduct effective demonstrations and training sessions with stakeholders for new product concepts and releases as required.Ensure meticulous maintenance of relevant product documentation and wikis.Carry out user acceptance testing for new product releases or coordinate testing efforts.Continuously evaluate the live product to identify improvement areas and deviations from expected user experiences.Support the Product Manager with delegated tasks as necessary.Gain insights into market and customer needs through data analysis and customer feedback.Encourage the team to adhere to Agile principles and best practices.