Product Manager - Gaming Platform

Role overview Kaizen Gaming seeks a Product Manager in Athens, Greece to help drive the direction of its Gaming Platform. The focus is on developing and refining products that appeal to users and encourage them to stay engaged. Building new features and improving user experiences are central to keeping the platform strong in a competitive market. What you will do Collaborate with teams from different departments to set the product vision and define clear goals. Create and update the product roadmap, shaping long-term strategy. Lead improvements that boost user engagement and enhance the overall experience. Support efforts to keep the platform at the forefront of the gaming industry.

Are you an ambitious Product Owner eager to take on your next big challenge? Join our dynamic Gaming team at Betsson!The Product Owner will play a crucial role within our product management team, focusing on our cutting-edge gaming products and platforms. Under the mentorship of the Product Manager, you will take charge of specific segments of our product offerings and lead key initiatives outlined in our product roadmap. Collaborate closely with engineering teams, product designers, data analysts, and stakeholders to drive continuous enhancements of our products and elevate the user experience.Key ResponsibilitiesDevelop comprehensive product specifications through user stories with well-defined acceptance criteria, supplemented with wireframes and flowcharts as needed, to ensure development teams have precise guidance for successful outcomes.Steer the product discovery process for assigned initiatives, encompassing hypothesis generation, requirements gathering, design, and scoping in partnership with the product manager, product designers, data analysts, and engineers.Assist the product manager in maintaining an organized, prioritized, and updated product development backlog.Contribute to shaping the product vision and advocate for this vision among stakeholders and engineering teams.Establish effective analytics, tracking, and data collection methods to analyze user behaviors and product performance.Provide necessary support to development teams to facilitate their delivery.Collaborate with other organizational departments as needed to achieve and measure expected outcomes.Communicate product releases and updates on ongoing development across the organization.Conduct effective demonstrations and training sessions with stakeholders for new product concepts and releases as required.Ensure meticulous maintenance of relevant product documentation and wikis.Carry out user acceptance testing for new product releases or coordinate testing efforts.Continuously evaluate the live product to identify improvement areas and deviations from expected user experiences.Support the Product Manager with delegated tasks as necessary.Gain insights into market and customer needs through data analysis and customer feedback.Encourage the team to adhere to Agile principles and best practices.

Role overview Kaizen Gaming seeks a Product Owner in Athens, Greece. This position plays a key part in shaping and refining the company’s product offerings. Collaboration with teams across the business is central, ensuring product direction aligns with overall goals and priorities. What you will do Partner with cross-functional teams to define product vision and strategy Collect and prioritize product requirements Oversee and manage the product backlog Guide delivery of features aimed at improving user experience Location This role is based in Athens, Greece.

Join Kaizen Gaming!We are proud to be one of the leading GameTech companies globally, with operations in 19 markets. Our mission is to harness the latest technology to deliver unparalleled entertainment experiences to millions of customers who rely on us.With a vibrant team of over 2,700 professionals from more than 40 nationalities across 3 continents, we celebrate diversity and innovation. As a certified Great Place to Work, we strive to make every day extraordinary. Are you ready to unlock your potential with us?Role Overview:We are seeking a proactive and motivated Product Specialist to become an integral part of our casino products team at Stoiximan and Betano. In this essential role, you will collaborate with Product Owners (POs), Senior Product Owners (SPOs), Product Managers (PMs), and cross-functional teams to enhance our product development process and achieve the company's strategic vision. This is an excellent opportunity to kickstart your career in product management at Kaizen Gaming.Key Responsibilities:Assist the Scrum team with daily tasks under the guidance of the Product Owner and Senior Product Owners.Draft detailed requirements in the form of epics and user stories.Help manage the product backlog and participate in iteration planning.Execute the product roadmap by collaborating with gaming development teams to ensure a seamless rollout of updates and features across all platforms and countries.Stay informed about the gaming industry to identify market leaders, key features, and emerging trends, particularly in RNG and Live Casino.Support POs in identifying opportunities and analyzing missing content related to games, providers, and features.Assist POs in monitoring the performance of games, providers, and features.

Join Kaizen Gaming as a Senior AI Product Manager!Kaizen Gaming, the driving force behind Betano, stands as a leader in the GameTech sector, encompassing operations in 20 diverse markets. Our mission is to harness advanced technology to deliver unparalleled experiences for millions of customers who choose us for their entertainment needs.Our vibrant community consists of over 2,700 dedicated professionals from more than 40 nationalities spread across three continents. We take pride in our unique workplace culture, recognized as one of the Best Workplaces in Europe and certified as a Great Place to Work. Here, every day brings new opportunities and challenges. Are you ready to Press Play on your potential?Role Overview:As a Senior AI Product Manager, you will play a crucial role in shaping the vision and long-term strategy for Artificial Intelligence at Kaizen. Leading a talented team of AI product professionals, you will drive the development of AI-enhanced products, employing product management and agile methodologies to maximize business value and deliver exceptional results.

About the Role Kaizen Gaming is hiring a Gaming Partnerships Specialist in Athens, Greece. This position focuses on developing and maintaining partnerships across the gaming industry. The role involves working with stakeholders to spot new opportunities, negotiate deals, and support growth projects. What You Will Do Build and strengthen relationships with partners in the gaming sector Identify and evaluate new partnership opportunities Negotiate agreements that support business goals Collaborate with internal teams and external partners to advance growth initiatives Location This role is based in Athens, Greece.

About Kaizen GamingAt Kaizen Gaming, the driving force behind Betano, we stand as one of the leading GameTech companies globally, operating in 20 markets. Our mission is to harness the latest technology to deliver unparalleled experiences to millions of customers who rely on us for their entertainment.Our diverse team of over 2,700 professionals, representing 40+ nationalities across three continents, fosters an inclusive work environment. We are proud to be recognized among Europe's Best Workplaces and certified as a Great Place to Work in our offices. Here, every day presents new opportunities. Are you ready to unlock your potential?Role OverviewWe are looking for a passionate and seasoned Technical Project & Partner Manager to join our dynamic team. This position is perfect for a professional adept at managing relationships with external development vendors and possessing a comprehensive understanding of the technical project lifecycle within the iGaming sector.You will serve as the main point of contact for our key partners, managing technology projects from inception through completion while ensuring they are executed on schedule, within budget, and to the specified requirements. Additionally, you'll oversee relationships with external vendors, ensuring the delivery of top-notch services and products, optimizing vendor performance, and mitigating associated risks. The ideal candidate should be a strategic thinker with outstanding communication skills, a proven track record in project and vendor management, and a genuine enthusiasm for the online gaming industry.

Join Novibet as a Product Owner for our Sportsbook division, where you will play a pivotal role in shaping our product strategy and ensuring we deliver an exceptional user experience. You will collaborate closely with cross-functional teams to define and prioritize product features, facilitate agile processes, and drive product development from conception through to launch.

Join Mercier Consultancy MD and embark on an exciting journey as a German Speaking Customer Service Representative for an innovative Online Gaming Platform located in the vibrant city of Athens. This role is tailored for gaming enthusiasts who are dedicated to providing exceptional customer experiences. As an integral part of our passionate team, you will address player inquiries related to gaming accounts, ongoing promotions, and technical support, all while communicating fluently in German.Key ResponsibilitiesHandle customer inquiries regarding account issues, game rules, and promotional offers through phone, email, and chat in German.Assist with technical challenges and guide customers through effective problem resolution steps.Ensure a positive gaming experience by delivering top-notch customer service, addressing player concerns with empathy and efficiency.Accurately document customer interactions in our CRM system for quality assurance and follow-up.Collaborate with the technical team to ensure timely resolution of any system issues affecting players.Stay informed on gaming trends and company promotions to provide relevant information to customers.Actively participate in team meetings and training sessions to continually develop your customer service skills.

As a Safer Gaming & Player Protection Analyst at Novibet, you will play a vital role in ensuring a secure and responsible gaming environment. Your expertise will help in analyzing player behavior and implementing effective protection strategies to promote a safe gaming experience. Join our team and contribute to our commitment to player safety.

Sunlight is seeking an ESS Product Manager based in Athens, Attica, Greece. This role centers on guiding the direction of the company’s energy storage solutions and influencing how these products evolve to serve customer needs. Role overview The ESS Product Manager will shape product strategy and work closely with teams across the business. Collaboration with engineering, marketing, and sales will be key to bringing new and improved products to market. What you will do Define and drive the strategy for energy storage system (ESS) products Work with cross-functional groups to coordinate product development and launch Focus on delivering solutions that address customer requirements Location This position is based in Athens, Attica, Greece.

Join Mercier Consultancy as a Spanish Speaking Gaming Experience Specialist! This exciting role is perfect for those who are passionate about gaming and dedicated to providing exceptional customer service. You'll be instrumental in guiding our Spanish-speaking clients through our gaming platforms, ensuring they have an enjoyable and seamless experience.Your main focus will be addressing client inquiries, troubleshooting issues, and enhancing the overall gaming experience for our users. Your strong understanding of gaming dynamics, paired with outstanding communication skills, will be essential in creating unforgettable experiences for our clients.Key ResponsibilitiesAssist Spanish-speaking clients with gaming platform inquiries through phone, email, and chat.Troubleshoot and resolve gameplay, account management, and technical issues.Accurately document customer interactions in our CRM system.Offer feedback on customer experiences to improve our gaming services.Engage with clients to inform them about features and updates in our gaming offerings.Participate in ongoing training to stay updated on gaming trends and product knowledge.Collaborate with team members to enhance support processes and boost customer satisfaction.

Orizon is not just another mobile telecommunications operator; we are a pioneering force in the industry. As a fully Greek company under the umbrella of Volton Hellenic Energy S.A., we embody innovation and excellence in telecommunications.At Orizon, we immerse ourselves in our customers' needs, challenging conventional norms and positioning them at the heart of our operations. We prioritize understanding and delivering tailored solutions that truly resonate.Proudly recognized as a Great Place to Work for three consecutive years, we celebrate our vibrant culture and the talented individuals that drive our success.We are expanding our team in Athens and are on the lookout for a passionate Product Manager - Telecommunications to play a pivotal role in growing our Telecom product offerings.Key Responsibilities:Oversee the design, development, and management of our telecommunications product portfolio.Develop and execute a strategic roadmap for core products to achieve organizational goals.Analyze market trends in the telecommunications landscape across Greece and Europe.Conduct customer needs assessments to create compelling product propositions.Support and evaluate go-to-market strategies that provide competitive advantages.Develop and implement product portfolios for emerging market segments.Assist with financial analyses and business case preparations for product initiatives.Participate in User Acceptance Testing (UAT) to ensure product alignment with segment requirements.Create comprehensive reports and presentations analyzing product performance and recommending enhancements.Work collaboratively across departments for successful product launches (Legal, Operations, Marketing, Sales, Customer Experience, IT, and Technical teams).Guide customer care teams to ensure an outstanding experience for our clients.Act as a product ambassador throughout the organization.Qualifications:3-4 years of experience in Product Management or Service Marketing, preferably in the telecommunications sector.Background in Services Marketing (Telecom, Energy, etc.) is advantageous.Bachelor’s Degree in Business, Economics, Engineering, or related fields.A Master’s Degree is a plus.Proficient in Microsoft Office Suite (Excel, PowerPoint).Strong command of English, both written and spoken.

Mercier Consultancy is hiring an Italian-Speaking Gaming Support Specialist in Athens, Greece. This role includes fully paid relocation support for those moving to Athens. Role Overview Support Italian-speaking gamers by answering questions, solving technical issues, and helping them get the most out of their gaming experience. The position combines customer service, technical troubleshooting, and collaboration with other teams. What You Will Do Assist Italian-speaking gamers through chat, email, or phone, providing clear and helpful support. Troubleshoot and resolve technical problems and account questions efficiently. Collaborate with developers and other teams to address technical issues and suggest improvements. Keep detailed records of customer interactions and solutions provided. Stay informed about platform updates, new features, and changes. Monitor system performance and flag any technical problems. Relocation Support Mercier Consultancy covers all relocation expenses to help new hires settle smoothly in Athens.

Join Mercier Consultancy as a Slovenian-Speaking Content Moderator within our vibrant Gaming & e-Sports Department in Athens, Greece! This position offers an exciting chance to connect with a diverse gaming community while playing a vital role in ensuring a safe and enjoyable online space. As a Content Moderator, your primary responsibility will be to review and oversee user-generated content, ensuring adherence to community guidelines.Your proficiency in Slovenian will be crucial for effectively engaging with our Slovenian-speaking audience, enabling you to address concerns, promote interaction, and foster a respectful online environment. Become a key member of a passionate team dedicated to enhancing the gaming experience for all users.Key Responsibilities Moderate user-generated content within the Slovenian gaming and e-sports community. Review and assess submissions and interactions to ensure alignment with community standards. Provide support to players via forums and chat platforms, addressing inquiries and concerns. Identify and escalate inappropriate behavior or content as required. Work collaboratively with team members to enhance user experiences and community engagement. Stay updated on the latest gaming and e-sports trends for effective moderation. Contribute to cultivating a respectful and inclusive community for all players.

Join Our TeamOpenBet stands at the forefront of the global betting and gaming entertainment industry, partnering with over 200 clients to deliver unforgettable winning moments to millions of players worldwide. From managing bets during monumental events such as the FIFA World Cup and Super Bowl to innovating next-generation products like BetBuilder, we are committed to continuously enhancing the player experience through exceptional content, state-of-the-art technology, and advanced player protection measures.For more than 25 years, our unparalleled platform has powered the most recognizable betting brands, providing peak performance with 100% uptime, unmatched scalability, and remarkable speed. With 85 licenses in our portfolio, 20 World Lottery Association operators among our clients, and a talented team of over 1,200 experts across 14 countries, we are undeniably at the heart of the industry. Step into your future with OpenBet and contribute to a global team that is redefining the future of betting entertainment.Your RoleAs a Platform Engineer at OpenBet, you will play a critical role in the design, construction, and maintenance of the cloud infrastructure that supports our leading sports betting platform. Utilizing your expertise in Microsoft Azure, Azure DevOps, and Terraform, you'll ensure our systems are scalable, secure, and resilient, fulfilling the demands of users across the globe.This position calls for a strategic thinker who excels in collaborative settings, drives automation, and advocates best practices in cloud engineering. You will collaborate with cross-functional teams to innovate and optimize our platform, enabling seamless delivery of real-time betting experiences.Key ResponsibilitiesDesign, deploy, and manage scalable, secure, and cost-effective cloud solutions on Microsoft Azure.Optimize infrastructure for high availability, disaster recovery, and performance across global regions.CI/CD Pipelines & DevOps PracticesDevelop and maintain robust CI/CD pipelines using Azure DevOps to facilitate rapid, reliable software delivery.Automate deployment processes, monitor system performance, and ensure compliance with industry best practices.

About UsEstablished in 2015 in Athens, Greece, Welcome is revolutionizing the travel industry by transcending conventional transfer services. We are pioneers in providing a holistic, personalized in-destination travel experience. From the moment travelers arrive at their destination until they head back home, Welcome caters to every travel need, including safe transfers, engaging sightseeing tours, and essential local insights, all delivered in a friendly and personalized manner. Our drivers possess extensive local knowledge, ensuring travelers feel at home no matter where they are. With innovations such as contactless rides, stringent cleaning protocols, and protective equipment, we prioritize safety in every journey.As a dynamic travel tech startup, Welcome is rapidly expanding its operations and is poised to become a global leader in in-destination travel services.One of the highest-rated global transportation companies, boasting an impressive 4.9/5 stars rating.Operating in over 130 countries and 370 unique destinations worldwide.Partnered with more than 7,000 travel affiliates, including 5,000 hotels, numerous vacation rentals, and travel agents, as well as OTAs.Delighting over 3 million travelers annually.⭐ To explore more about Welcome's vibrant culture, visit our TikTok account.⭐

Are you a driven DevOps Engineer ready to tackle complex challenges and modernize web applications on a global scale? Join our dynamic team at Betsson Group! Product Development at Betsson Group Our Product Development division is truly global, comprising cross-functional teams across six tech hubs: Malta, Budapest, Stockholm, Tallinn, Kyiv, and Athens. With nearly 600 skilled professionals, our Product Development organization is led by our CTO-CPO, fostering collaboration among talented area teams. What You Will Be Doing Engaging with cutting-edge technologies to support our cloud journey. The Platform Core team manages Infrastructure as Code for vital components of our Core Platform Layer, including Kubernetes Clusters, Message Broker backends, and infrastructure tooling, providing a distributed runtime platform for our business applications, APIs, and websites. Creating self-service infrastructure platforms for developers and offering guidance and tools for managing their applications across various environments. Continuously enhancing our platforms based on business needs, analyzing, diagnosing, and resolving performance efficiency and scalability issues in collaboration with colleagues from diverse teams. We are currently seeking to enhance our Kafka Messaging Platform management, looking for a DevOps engineer with robust knowledge and experience in managing Kafka infrastructure.

Betsson Group seeks a Site Reliability Engineer in Athens to support the stability and performance of online casino services. This position is part of the global Product Development organization, which spans six tech hubs: Malta, Budapest, Stockholm, Tallinn, Kyiv, and Athens. Nearly 600 professionals collaborate across these locations under the guidance of the CTO-CPO. Role overview This role focuses on maintaining and improving the reliability of Betsson Group’s gaming platforms. The Site Reliability Engineer works closely with teams across multiple locations to ensure services run smoothly for users worldwide. What you will do Incident and Problem Management: Investigate system incidents, lead Root Cause Analysis (RCA), and implement long-term solutions. Proactively reduce incidents related to system changes. Observability and Metrics: Define and uphold Service Level Agreements (SLAs), Service Level Objectives (SLOs), and success metrics for new projects. Build and maintain dashboards to support observability. Performance and Capacity: Identify and resolve performance bottlenecks. Optimize infrastructure and code for efficient service delivery, and contribute to capacity planning for hardware or cloud resources. Availability and Change Management: Ensure platform components remain available and functional. Oversee deployments to minimize disruption to live systems.

Jobgether is looking for a Platform Engineer with a focus on multicloud environments. This role is based in Greece and centers on designing and implementing cloud solutions that connect multiple platforms. The goal: keep operations smooth and systems scalable as needs grow. What you will do Design and build cloud solutions that work across different providers Integrate and optimize cloud architecture for performance and reliability Work with teams from different disciplines to improve existing services Who we’re looking for Experience with multicloud environments Strong background in platform engineering Ability to collaborate and contribute to team innovation This position offers the chance to shape cloud architecture and help deliver strong service offerings at jobgether.