Polish Customer Support Specialist in Athens

Are you a fluent Polish speaker looking for an exciting new opportunity? Join the ranks of the world's leading multinational company and embark on a rewarding journey with a vibrant and multicultural team in Athens!If you possess excellent communication skills, a patient demeanor, and a knack for problem-solving, we want to hear from you!Don't hesitate, apply now!Your responsibilities will include:Serving as the primary point of contact for Polish-speaking customersAssessing and addressing customer needs to ensure satisfactionHelping customers manage their accounts and passwordsHandling post-sales inquiries related to our online storeProviding top-notch customer supportManaging a high volume of calls and emailsBuilding lasting relationships based on trust with customer accountsAddressing customer complaints and offering effective solutions

Mercier Consultancy is seeking a Polish Logistics Specialist to join the Customer Support team in Athens, Greece. This full-time position is designed for professionals who want to use their logistics experience and Polish language skills in an international setting. A fully paid relocation package is provided for candidates moving to Athens. Role overview The role centers on supporting Polish-speaking clients and collaborating with internal teams to ensure logistics operations run smoothly. The position offers the chance to build international experience while living and working in Athens. Main responsibilities Assist Polish-speaking clients and internal teams with logistics-related questions and daily tasks Respond to inquiries about logistics, offering timely and accurate information Coordinate shipping schedules, track deliveries, and manage any issues that come up Work alongside supply chain, warehouse, and customer service colleagues to resolve challenges Review logistics processes and suggest improvements to enhance customer satisfaction Maintain detailed records of logistics activities and communications Support the onboarding process for new clients and partners with logistics needs Relocation support This role includes a fully paid relocation package for those moving to Athens for the position.

Mercier Consultancy is seeking a Polish Customer Support Specialist to join its team in Athens. This position centers on helping Polish-speaking clients with their questions and concerns, aiming to provide clear solutions and maintain high satisfaction. What you will do Respond to customer inquiries in Polish, offering accurate information and support Work to resolve issues efficiently and professionally Build positive relationships with clients to encourage ongoing trust Role focus This role focuses on delivering helpful and friendly service to customers. Strong Polish language skills are essential, as clear communication is key to supporting clients and ensuring a positive experience.

Mercier Consultancy is hiring a Polish Customer Support Specialist for its digital banking team in Athens, Greece. This position includes comprehensive relocation support. Role Overview Support Polish-speaking clients as they use digital banking platforms. This role suits those interested in technology and finance, looking to work in an international environment. The position is based in Athens, with full relocation assistance provided. What You Will Do Provide customer support to Polish-speaking clients. Respond to questions about digital banking products and services. Document customer interactions and solutions in CRM systems. Work with internal teams to resolve complex client issues. Offer guidance on digital banking tools and features. Gather client feedback to help improve service quality. Participate in training to stay current on banking products and compliance requirements. Location and Relocation This role is based in Athens, Attica, Greece. Mercier Consultancy provides full relocation support for successful candidates.

Mercier Consultancy is seeking a Polish-Speaking Customer Service IT Support Specialist to join the team in Athens, Greece. The role centers on helping Polish-speaking clients address their IT concerns and making sure technical issues are handled quickly and effectively. Main responsibilities Provide assistance to clients in Polish, addressing technical questions and concerns Guide users step by step through troubleshooting processes Communicate clearly to identify the root of IT issues and work toward solutions Deliver prompt support to help maintain customer satisfaction Location This position is located in Athens, Attica, Greece.

Mercier Consultancy seeks a Polish-speaking Customer Support Specialist to assist clients in the FinTech industry. Based in Athens, this role focuses on supporting customers as they use a variety of financial products and services. Key responsibilities Provide customer support in Polish, responding to inquiries and resolving issues as they arise Help clients understand and use financial solutions and services Communicate effectively with customers from varied backgrounds Location This position is located in Athens, Attica, Greece.

Join Cross Border Talents as a Polish Customer Support Representative in the vibrant city of Athens, Greece. We are seeking enthusiastic Polish speakers who are passionate about providing exceptional customer service.Your Role as a Customer Technical Advisor: Address and document customer inquiries received through our dedicated phone lines; Accurately input consumer inquiries, questions, and feedback into our customer services database; Manage client complaints effectively, adhering to our company's complaints escalation policy; Ensure all support calls and emails are responded to and resolved within the established service level agreements (SLAs); Utilize open-ended questions, support documents, and training to troubleshoot customer issues; Provide solutions and recommendations for common problems or frequently asked questions.

Join Cross Border Talents as a Polish Customer Advisor in the vibrant city of Athens, Greece! Since our inception in 2014, we have been pioneering solutions to the Digital Skills Gap through innovative recruiting methods and advanced algorithms. Our mission is to connect talented individuals with prestigious employers in stunning cities that enhance their quality of life. Our commitment to excellence is recognized by three prestigious seals awarded by the European Commission, reflecting the value of our vision. Every month, we have over 1,000 job openings across 10 EU countries. Are you ready to be a part of our success story?Imagine gaining professional experience while enjoying the beautiful city of Athens. With its rich history and vibrant culture, Athens is a fantastic place to work and unwind.Do you want to leverage your language and technology skills?Become a part of a leading BPO company in Athens. Our client is an international leader in their field and one of the largest firms in Greece. As a customer support agent, your role will be to provide top-notch service to customers while collaborating with renowned global brands.Your Responsibilities as a Customer Advisor: Act as a representative for a global brand; Thrive in a multicultural team environment; Build and maintain positive customer relationships to ensure the best experience; Utilize open-ended questions, support documentation, and training to troubleshoot customer issues; Provide solutions and recommendations for common customer inquiries.

Are you fluent in Polish?Join our vibrant and diverse team at Europe's leading sportswear manufacturer as a Polish Customer Care Specialist in the beautiful city of Athens, Greece!If you possess excellent communication skills and have a knack for active listening, this is your chance to elevate your career!Apply now!As a Customer Care Specialist, your responsibilities will include: Providing top-notch support in Polish by delivering accurate and comprehensive information using the appropriate tools and methods. Managing a high volume of incoming calls and emails efficiently. Establishing lasting relationships and trust with customers through open and engaging communication. Addressing customer complaints and offering suitable solutions. Identifying and understanding customers’ needs to ensure their satisfaction. Requirements:The ideal Customer Care Specialist will have: Native or near-native proficiency in Polish. B2 level proficiency in English. A problem-solving mindset and the ability to actively listen. Flexibility to work weekends if required. A Bachelor's degree. Prior experience in customer service is a plus. Benefits:Successful candidates will enjoy: An attractive remuneration package (*14 monthly salaries). A motivating performance bonus structure. A comprehensive health package. Excellent opportunities for career advancement. A multicultural work environment. Continuous training to enhance your skills. A work-from-home policy. Please note: Only CVs submitted in English will be considered.This role requires relocation to Greece.

Join Cross Border Talents as a Polish Customer Support Advisor in Athens! Since 2014, we have been at the forefront of combating the digital skills shortage through innovative global recruitment strategies and cutting-edge algorithms. Our mission is to connect talented individuals with top employers in stunning cities, enhancing our candidates' quality of life. Our commitment to excellence is underscored by the three Seals of Excellence awarded by the European Commission. With over 1,000 job openings each month across 10 EU countries, we invite you to be part of our success story!Looking to gain professional experience while enjoying the vibrant city of Athens? Imagine surfing lessons after work in a city known for its rich history and beautiful landscapes.Utilize your language and technology skills in a dynamic role!Become part of one of the leading BPO companies in Athens. Our client is a global powerhouse and a major employer in Greece. As a Customer Support Advisor, your role will involve delivering top-notch service to customers while collaborating with prestigious global brands.Your Responsibilities:Act as the representative of a renowned global brand.Engage in a multicultural work environment.Foster relationships with customers, ensuring an exceptional experience.Utilize problem-solving skills through effective questioning, training materials, and system resources.Provide solutions to common inquiries and challenges.

Are you seeking an exciting job opportunity in Athens, Greece? Look no further! Join us as a Polish-speaking Customer Support – Travel Agent. In this role, you will play a crucial part in ensuring our customers' needs are met on a daily basis.Your passion for travel will shine as you assist customers in discovering amazing places to stay and creating memorable travel experiences. Your dedication to providing exceptional customer service will help maintain the organization's operational standards and meet business objectives.On a typical day, you will:Serve as the primary contact for our premium accommodation partners, addressing inquiries related to room modifications, rates, availability, and extranets.Deliver accurate, valid, and comprehensive information using the appropriate tools, methods, and processes.Uphold a high standard of partner service, ensuring a positive experience for our partners.

Mercier Consultancy is excited to present a unique opportunity for a Polish Speaking Customer Support Specialist to join our esteemed Client's AI & Technology Company, located in the vibrant city of Athens, Greece. In this pivotal Junior role, you will deliver outstanding assistance to our Polish-speaking customers, addressing their inquiries regarding state-of-the-art AI solutions and technological innovations.Your proficiency in Polish will be crucial in guiding clients through product features, resolving technical issues, and ensuring a seamless experience with our innovative technology offerings. By providing top-notch customer service, you will significantly contribute to improving client satisfaction and loyalty.Key Responsibilities Deliver exceptional customer support in Polish through multiple communication channels, including phone, email, and chat. Assist customers with inquiries related to AI products, their functionalities, and support processes. Troubleshoot technical challenges and provide effective solutions to customers. Accurately document customer interactions within our CRM system. Collaborate with technical teams to swiftly address complex issues. Collect feedback to enhance our products and service offerings. Stay updated on the latest advancements in AI and technology trends.

Join Cross Border Talents as a Polish Customer Advisor in Athens, Greece! Since 2014, we have been tackling the Digital Skills' Shortage with innovative Global Recruiters and advanced algorithms. Our mission is to connect talented individuals with top employers in stunning cities, enhancing the quality of life for our candidates. Our commitment to excellence is recognized by three Seals of Excellence awarded by the European Commission, highlighting the value of our vision. With over 1,000 job openings monthly across 10 EU countries, we invite you to be part of our success story!Are you seeking an opportunity to gain professional experience while enjoying the vibrant city of Athens? Picture yourself taking surfing lessons after work!Utilize your language and technology skills by joining one of the leading BPO companies in the region. Our client is a global giant and one of the largest companies in Greece. As a customer support agent, your role will involve delivering exceptional service to customers while collaborating with prestigious global brands.Your Role as a Customer Advisor:Represent a renowned international brand;Engage in a multicultural work environment;Build and nurture customer relationships ensuring optimal customer experience;Resolve issues using open-ended questions, support documents, and system training;Provide solutions to common queries and frequently asked questions.

Join Mercier Consultancy in Athens, Greece, for an exciting opportunity as a Polish-Speaking Customer Support Representative within our Logistics Department! In this vibrant role, you will assist our Polish-speaking clients by effectively addressing their logistics inquiries and delivering exceptional service, ensuring seamless operations.This position is perfect for individuals who are enthusiastic about logistics and customer service and are eager to thrive in an international setting. Be part of our mission to provide excellence and efficiency to our clients!Responsibilities Handle customer inquiries in Polish through phone, email, and chat Guide clients through logistics-related challenges, including shipment tracking and delivery inquiries Accurately record customer interactions and solutions in our support management system Work collaboratively with logistics teams to resolve intricate inquiries and improve service delivery Inform customers about best practices and logistics processes Engage in training sessions to remain updated on logistics services and regulations

Join Mercier Consultancy in an exciting role as a Polish-Speaking Technical Support Specialist for a leading electronics company in Athens, Greece! In this vital position, you will provide outstanding technical assistance to Polish-speaking clients facing challenges with their electronic devices.If you have a deep passion for technology, an aptitude for problem-solving, and a commitment to exceptional customer service, we invite you to apply and become a part of our vibrant team!Key ResponsibilitiesProvide technical support in Polish via phone, email, and chat to customers using electronic products.Diagnose and resolve product-related issues to ensure high levels of customer satisfaction.Accurately document interactions and solutions within the support system.Collaborate with engineering teams to escalate and resolve complex issues.Inform customers about product features, functionalities, and best practices for use.Stay informed on product updates and technological advancements.Participate in ongoing training to enhance product knowledge and customer support skills.

Join Mercier Consultancy, where we are on the lookout for a dynamic and driven Polish-Speaking B2B Sales Specialist to become a vital part of our enthusiastic sales team in the beautiful city of Athens, Greece. This role is an exceptional opportunity for those eager to enhance their sales expertise in a B2B setting while forging meaningful connections with Polish-speaking clients.In this pivotal position, you will be tasked with identifying new business prospects, fostering client relationships, and meeting our overarching sales goals. Your understanding of client needs will play a crucial role in delivering tailored solutions that resonate with their requirements.Key Responsibilities Identify and engage potential B2B clients within the Polish market Build and maintain robust relationships with clients Conduct thorough market research to uncover trends and client preferences Effectively present and demonstrate our products and services to prospective clients Collaborate with internal teams to ensure outstanding service delivery and achievement of sales targets Monitor and analyze sales performance metrics, implementing strategies for enhancement Participate in industry events and networking opportunities to cultivate business connections

Cross Border Talents is actively seeking enthusiastic Polish speakers to join our team in Athens, Greece. Are you ready to embark on an exciting journey abroad?Your Role as a Customer Technical Advisor: Address and document consumer inquiries through our dedicated customer service phone lines; Maintain accurate records of consumer interactions, ensuring all inquiries and feedback are logged in our customer service database; Handle client complaints effectively, adhering to our company's escalation procedures; Resolve support calls and emails promptly, ensuring compliance with our service level agreements (SLAs); Utilize open-ended questions, existing support documentation, and system training to troubleshoot issues; Provide solutions and recommendations for common problems and frequently asked questions.

Mercier Consultancy is looking for a Polish-Speaking Telecom Customer Expert to join its team in Athens. This role centers on supporting customers from Poland by addressing their telecom-related questions and concerns. Main responsibilities Assist Polish-speaking customers with questions about telecommunications services Troubleshoot and resolve customer issues as they arise Share accurate information about available products and services Uphold Mercier Consultancy’s focus on customer satisfaction in every interaction Relocation support This position includes a fully paid relocation package to help with your move to Athens, Greece.

Join Mercier Consultancy and embark on a rewarding career as a Polish Speaking Customer Support Specialist for our esteemed client in the Smart Home Technology sector based in Greece. In this essential position, you will play a key role in providing outstanding assistance to our Polish-speaking clientele, guiding them through their inquiries about cutting-edge smart home products and technology solutions.Your proficiency in Polish will be crucial as you aid customers in troubleshooting, understanding product features, and addressing any technical queries they might have. By delivering exceptional customer service, you will help enhance the overall experience with our innovative smart home offerings.Key Responsibilities Deliver high-quality customer service in Polish through various channels including phone, email, and chat, specifically addressing inquiries related to smart home technology. Diagnose technical issues and guide customers through product setup and usage. Respond to customer queries regarding product specifications, features, and compatibility. Maintain accurate records of customer interactions and resolutions within our CRM system. Work collaboratively with internal teams to resolve complex customer challenges efficiently. Collect customer feedback to drive product enhancements and improve service quality. Stay informed about the latest advancements in smart home technology and product innovations.

Role overview Mercier Consultancy seeks a Polish-Language Customer Expert for its Athens office. This role centers on assisting clients in the logistics sector, addressing their questions and concerns with a professional and attentive approach. Key responsibilities Communicate with clients in Polish to understand and address their needs. Respond to client inquiries and provide clear, accurate information about logistics services. Resolve issues promptly to support customer satisfaction. Apply strong problem-solving and communication skills to deliver effective support. Location This position is based in Athens, Attica, Greece.