Platform Engineer

Join Our TeamOpenBet stands at the forefront of the global betting and gaming entertainment industry, partnering with over 200 clients to deliver unforgettable winning moments to millions of players worldwide. From managing bets during monumental events such as the FIFA World Cup and Super Bowl to innovating next-generation products like BetBuilder, we are committed to continuously enhancing the player experience through exceptional content, state-of-the-art technology, and advanced player protection measures.For more than 25 years, our unparalleled platform has powered the most recognizable betting brands, providing peak performance with 100% uptime, unmatched scalability, and remarkable speed. With 85 licenses in our portfolio, 20 World Lottery Association operators among our clients, and a talented team of over 1,200 experts across 14 countries, we are undeniably at the heart of the industry. Step into your future with OpenBet and contribute to a global team that is redefining the future of betting entertainment.Your RoleAs a Platform Engineer at OpenBet, you will play a critical role in the design, construction, and maintenance of the cloud infrastructure that supports our leading sports betting platform. Utilizing your expertise in Microsoft Azure, Azure DevOps, and Terraform, you'll ensure our systems are scalable, secure, and resilient, fulfilling the demands of users across the globe.This position calls for a strategic thinker who excels in collaborative settings, drives automation, and advocates best practices in cloud engineering. You will collaborate with cross-functional teams to innovate and optimize our platform, enabling seamless delivery of real-time betting experiences.Key ResponsibilitiesDesign, deploy, and manage scalable, secure, and cost-effective cloud solutions on Microsoft Azure.Optimize infrastructure for high availability, disaster recovery, and performance across global regions.CI/CD Pipelines & DevOps PracticesDevelop and maintain robust CI/CD pipelines using Azure DevOps to facilitate rapid, reliable software delivery.Automate deployment processes, monitor system performance, and ensure compliance with industry best practices.

Jobgether is looking for a Platform Engineer with a focus on multicloud environments. This role is based in Greece and centers on designing and implementing cloud solutions that connect multiple platforms. The goal: keep operations smooth and systems scalable as needs grow. What you will do Design and build cloud solutions that work across different providers Integrate and optimize cloud architecture for performance and reliability Work with teams from different disciplines to improve existing services Who we’re looking for Experience with multicloud environments Strong background in platform engineering Ability to collaborate and contribute to team innovation This position offers the chance to shape cloud architecture and help deliver strong service offerings at jobgether.

About EveryPayEveryPay is dedicated to revolutionizing the digital financial landscape of e-commerce in Greece. Our mission is to empower Marketplaces and Merchants, enabling them to succeed in a competitive environment.We are a vibrant team of young professionals, united by our core values of Empowering Customers, Collaborating as a Team, Managing Risks, and Delivering Results.We take pride in having created the payment infrastructure that connects numerous Greek Marketplaces and Merchants with global payment schemes such as Visa and MasterCard. Our services extend to Greece's largest and most successful marketplace, Skroutz.Our systems interface with thousands of banks, both domestically and internationally. Our technology handles tens of thousands of transactions daily, amounting to billions of euros in e-commerce. If you have made an online purchase in Greece, you have likely interacted with our payment solutions.EveryPay is a wholly-owned subsidiary of the Skroutz Group of Companies, functioning as both a Technology Firm and a Regulated Financial Services Institution. This unique position offers you exposure to both the Tech Payments Sector and the realm of Financial Services.Your Role in EveryPay's Vision:We are looking to expand our Data Platform team by hiring a skilled Data Platform Engineer. In this role, you will design, build, and maintain the core data platform that drives analytics and business intelligence at EveryPay. You will be instrumental in developing robust data ingestion pipelines, establishing scalable data infrastructure, and enabling our BI team to extract actionable insights from data. Your contributions will ensure that high-quality, reliable data is readily accessible to all stakeholders within the organization.Key Challenges You Will Tackle:Data Ingestion at Scale: Design and implement scalable, reliable data ingestion pipelines that handle data from diverse internal and external sources.Platform Enablement: Construct, operate, and optimize our data platform to empower BI and analytics teams to easily explore, analyze, and visualize data.Data Quality & Governance: Establish and uphold best practices for data quality, lineage, and governance to ensure data trustworthiness and compliance.Your Responsibilities:Architect, build, and maintain ETL/ELT pipelines for ingesting data from various systems (e.g., payment systems, marketplaces, SaaS tools).Establish and manage data platform infrastructure (cloud data warehouses, databases, orchestration tools, etc.).Collaborate closely with the BI team to understand data requirements and deliver efficient, reliable data models and datasets.Monitor pipeline performance and data quality, proactively troubleshooting and resolving any issues.

Are you a driven DevOps Engineer ready to tackle complex challenges and modernize web applications on a global scale? Join our dynamic team at Betsson Group! Product Development at Betsson Group Our Product Development division is truly global, comprising cross-functional teams across six tech hubs: Malta, Budapest, Stockholm, Tallinn, Kyiv, and Athens. With nearly 600 skilled professionals, our Product Development organization is led by our CTO-CPO, fostering collaboration among talented area teams. What You Will Be Doing Engaging with cutting-edge technologies to support our cloud journey. The Platform Core team manages Infrastructure as Code for vital components of our Core Platform Layer, including Kubernetes Clusters, Message Broker backends, and infrastructure tooling, providing a distributed runtime platform for our business applications, APIs, and websites. Creating self-service infrastructure platforms for developers and offering guidance and tools for managing their applications across various environments. Continuously enhancing our platforms based on business needs, analyzing, diagnosing, and resolving performance efficiency and scalability issues in collaboration with colleagues from diverse teams. We are currently seeking to enhance our Kafka Messaging Platform management, looking for a DevOps engineer with robust knowledge and experience in managing Kafka infrastructure.

Arista Networks is seeking a Software Engineer to join the Platform Team in Athens. This team develops and maintains the core software that underpins Arista’s products, focusing on stability, scalability, and ongoing improvement. Role overview This position centers on building and supporting software components that form the foundation of Arista’s platform. The work involves tackling technical challenges and ensuring the platform remains reliable as it grows. What you will do Design, implement, and maintain software components for the platform Work closely with colleagues to address technical issues and find solutions Offer ideas to enhance product reliability and performance Requirements Interest in developing dependable software systems Ability to collaborate with others to solve complex problems Curiosity about new technologies and methods

Join Elastic as a Data Engineer II specializing in Platform Analytics. In this pivotal role, you will be responsible for optimizing data flows and enhancing data strategies across the Kibana platform within the AppEx team. You will collaborate with cross-functional teams to design and implement scalable data solutions that drive business insights and analytics. This is an opportunity to work with cutting-edge technologies and contribute to data-driven decision-making processes.

Role overview Kaizen Gaming seeks a Product Manager in Athens, Greece to help drive the direction of its Gaming Platform. The focus is on developing and refining products that appeal to users and encourage them to stay engaged. Building new features and improving user experiences are central to keeping the platform strong in a competitive market. What you will do Collaborate with teams from different departments to set the product vision and define clear goals. Create and update the product roadmap, shaping long-term strategy. Lead improvements that boost user engagement and enhance the overall experience. Support efforts to keep the platform at the forefront of the gaming industry.

Join Mercier Consultancy as a German Speaking Customer Support Representative in our Virtual Job & Freelance Platforms Department! In this vital entry-level position, you will be the primary point of contact for our German-speaking clients, delivering top-notch support and guidance as they explore our platforms. Your proficiency in German will allow you to foster strong relationships and ensure our clients enjoy a smooth experience with our services.If you are a proactive problem-solver with a passion for helping others, we encourage you to apply and make a meaningful contribution in a collaborative and supportive environment.Key Responsibilities Respond promptly to customer inquiries in German via email, phone, and chat. Assist clients with questions about job postings, freelance opportunities, and platform features. Accurately document customer interactions and solutions in our CRM system. Collaborate with internal teams to troubleshoot and resolve complex client issues. Guide clients on optimizing their profiles and job applications. Collect client feedback to enhance service delivery and user experience. Engage in training sessions to stay informed about platform updates.

At Sunlight Group, we are pioneering the future of energy storage for industrial and advanced technology applications, fueled by our commitment to performance and continuous improvement. Our vision is to revolutionize energy storage solutions, empowering a sustainable tomorrow while upholding a strong sense of environmental responsibility. Our culture is rooted in openness and respect, and we strive to deliver innovative, customer-centric solutions that drive an all-electric future through high-quality, state-of-the-art technologies. With an entrepreneurial spirit, we cultivate an agile and collaborative environment where our team members are encouraged to grow, innovate, and achieve their full potential.We are seeking an experienced IT Digital Platforms Architect to champion key enterprise digital initiatives, such as CRM–ERP integration, IoT platform consolidation, and customer-facing digital platforms. This role requires translating business and platform strategies into effective, scalable solution architectures while providing guidance to delivery teams across multiple projects, combining hands-on design, coordination, and technical leadership.Key responsibilities include:Crafting end-to-end solution architectures for systems including Microsoft Dynamics 365 CRM, SAP (ECC/S4), IoT platforms, and customer-facing portals.Defining integration patterns (APIs, events, middleware) among enterprise systems.Contributing to the target-state platform architecture and roadmap.Ensuring solutions comply with cloud, security, and data standards.Supporting CRM ↔ SAP integration projects.Facilitating the consolidation of two IoT platforms, including data flows and platform capabilities.Assisting in the evaluation of build vs buy vs lease options for customer portals.Guaranteeing the seamless integration of customer portals with CRM, SAP, and IoT data.Collaborating with product owners, delivery teams, and vendors to ensure successful implementation.Reviewing solution designs and technical decisions.Identifying and addressing architectural and integration risks early on.Supporting technical decision-making during delivery phases.Acting as a technical liaison between business stakeholders, IT teams (Cloud, Security, and Data Management), external vendors, and system integrators.Communicating architectural decisions effectively to non-technical audiences.

Join Mercier Consultancy as a Dutch Speaking Customer Support Representative in our dynamic Virtual Job & Freelance Platforms Department! In this essential role, you will serve as the primary point of contact for our Dutch-speaking users, offering expert guidance and support as they explore job opportunities and freelance options on our platforms. Your exceptional communication skills and customer service experience will be crucial in assisting users to successfully navigate their career paths.This role presents an exciting opportunity for individuals who are enthusiastic about supporting others in the gig economy. If you are proactive, friendly, and excel in a team-oriented environment, we invite you to apply!Key ResponsibilitiesHandle customer inquiries in Dutch via email, phone, and chatGuide users on platform-related queries, account management, and job search techniquesAccurately document customer interactions and solutions in our support systemCollaborate with internal teams to resolve user issues and enhance the platformProvide insights on freelancing best practices and job market trendsGather user feedback to improve service quality and user experienceEngage in training sessions to remain updated on platform changes and features

Mercier Consultancy seeks a Swedish-speaking Helpdesk Expert to support a well-known restaurant platform from the Athens office. This role provides technical and customer support to Swedish-speaking clients in the restaurant industry, focusing on both troubleshooting and guiding users through the platform's features. Role overview The Helpdesk Expert serves as the first point of contact for Swedish-speaking users. Day-to-day work involves resolving technical issues, assisting with onboarding, and ensuring clients have a smooth experience using the platform. Strong command of Swedish and solid technical skills are key for this position. Main responsibilities Provide helpdesk support to restaurant clients in Swedish via phone, email, and chat. Troubleshoot and resolve technical problems related to the platform. Assist clients with onboarding, training, and using platform features effectively. Document support cases and client communications in the ticketing system. Collaborate with product and development teams by sharing client feedback. Stay updated on platform changes and industry trends to offer relevant support. Location This is an on-site role based in Athens, Attica, Greece.

Join Mercier Consultancy Group as a German Speaking Customer Support Representative, where you will play a vital role in providing exceptional customer service across social media and digital platforms. If you have a passion for digital communication and thrive in engaging with clients, this opportunity is for you!Key ResponsibilitiesProvide outstanding customer support to German-speaking clients via social media, email, and chat.Respond promptly to customer inquiries and feedback regarding our products and services with professionalism.Manage interactions across various digital platforms, ensuring a seamless and positive customer experience.Effectively resolve customer issues and complaints to enhance customer loyalty and satisfaction.Accurately document all customer interactions in our CRM system to support service improvements.Collaborate with marketing and product teams to ensure customers receive clear and accurate information.Stay informed about digital trends and best practices in customer support and social media engagement.

Join Mercier Consultancy as a German Speaking Messaging Platform Support Specialist in our vibrant Athens office. In this pivotal role, you will deliver outstanding support to our clients utilizing our cutting-edge messaging platforms. Your fluency in German will be crucial as you assist German-speaking clients in navigating any challenges they may face, ensuring their experience with our services is both smooth and rewarding.In this position, you will engage directly with clients to troubleshoot issues, provide valuable guidance on best practices, and help them unlock the full potential of our platform. This role offers an exceptional opportunity to thrive in a dynamic and collaborative environment, where you can expand your technical skills and deepen your expertise in messaging technologies.

Join Mercier Consultancy as a passionate Dutch Speaking Customer Support Representative within our dynamic Online Auction & Bidding Platform Department. In this pivotal role, you will serve as the primary liaison for our Dutch-speaking clientele, addressing their inquiries regarding our auction and bidding services. Your contributions will be crucial in ensuring a seamless and enjoyable experience for our users.If you have a strong affinity for customer service and a keen interest in online auctions and bidding, we invite you to apply! Help us empower our clients to maximize their interactions on our platform.Key Responsibilities Address customer inquiries in Dutch through phone, email, and chat channels. Guide users on bidding processes, auction regulations, and platform functionalities. Thoroughly document customer interactions and feedback within our support system. Collaborate with internal teams to swiftly resolve customer issues. Provide insights and information regarding forthcoming auctions and bidding opportunities. Engage in ongoing training to remain informed about platform updates. Gather and communicate customer feedback for continuous service enhancement.

Are you passionate about technology and fluent in Norwegian? Do you possess exceptional communication abilities? Join us at Speakit as a Norwegian Customer Consultant for the world's leading streaming platform!Key Responsibilities:Foster and maintain strong professional relationships with customers, demonstrating empathy in every interaction.Collaborate effectively within a team, building supportive relationships with colleagues and management.Provide recommendations and solutions for common technical issues and frequently asked questions.Engage with customers quickly and empathetically via phone, email, and online chat.

Imagine a career with Airbnb – exciting, isn't it? If you're intrigued, we have a fantastic opportunity for you!We are seeking a Spanish Customer Consultant to join one of the most prominent Online Accommodation Platforms, allowing you to work remotely from anywhere in Greece.Launch your career with a dynamic company that specializes in an online marketplace for lodging, focusing primarily on home-stays for vacation rentals and tourism experiences.Your role will involve:Engaging with customers swiftly and empathetically through phone, email, and online chat.Identifying and evaluating customer needs to ensure maximum satisfaction.Establishing and nurturing trustworthy relationships through open and engaging communication.Delivering precise, valid, and comprehensive information by utilizing appropriate methods and tools.Achieving personal and team targets for customer service and call handling.Maintaining records of customer interactions and processing customer accounts effectively.

Join our dynamic team at an innovative online payment platform as a German Customer Support Specialist! We are seeking fluent German speakers who are tech-savvy and passionate about providing exceptional customer service.If you thrive in a fast-paced environment and are eager to make a difference, this role is for you!Key ResponsibilitiesAssist customers via phone, chat, and email to resolve queries and provide support.Monitor open cases and ensure timely follow-ups for effective resolutions.Maintain high customer satisfaction through clear and professional communication.Foster strong relationships with customers and partners.Achieve performance metrics set by our clients and internal teams.

Join Mercier Consultancy MD as a German Customer Support Representative for an exciting new online payment platform based in Athens, Greece. This position is perfect for tech-savvy individuals with a keen interest in fintech, who are passionate about delivering exceptional support to our German-speaking clients as they navigate our state-of-the-art payment solutions.Key Responsibilities Deliver outstanding customer support to German-speaking users of our online payment platform through phone, email, and live chat. Guide clients through account setup, transaction inquiries, troubleshooting, and general platform usage. Quickly and effectively resolve customer issues to ensure a seamless user experience. Thoroughly document customer interactions in our CRM system to assist in ongoing service enhancement. Work closely with technical and product teams to relay user feedback and suggest platform improvements. Stay informed about industry trends, fintech regulations, and platform updates to provide accurate support.

Join Mercier Consultancy as a French-Speaking Customer Service Representative for our esteemed client’s recruitment platform, 'Work In Greece'. In this pivotal role, you will serve as the initial point of contact for our French-speaking clientele, guiding them through inquiries related to job placements and recruitment services.Your proficiency in French will be vital as you assist users in navigating the platform, addressing questions about job openings, and offering insights into the recruitment process in Greece. Your outstanding customer service skills will play a key role in enhancing user satisfaction and optimizing their job search journey.Key Responsibilities Provide exceptional customer service in French via phone, email, and chat to job seekers and employers. Support users in creating profiles, searching for job opportunities, and understanding the application process. Offer insights into recruitment trends and employment laws within Greece. Accurately document user interactions in our CRM system. Collaborate closely with the recruitment team to address client inquiries and feedback. Gather and communicate user feedback to enhance platform functionalities. Stay informed about job market trends and developments in the recruitment industry.

Join Mercier Consultancy as an Italian-Speaking Customer Service Representative for our esteemed Client's Recruitment Platform, Work In Greece. In this essential position, you will deliver outstanding support to our Italian-speaking users, guiding them through our recruitment platform and helping them discover job opportunities in Greece.Your fluency in Italian will be pivotal as you assist users with inquiries regarding job listings, application processes, and effective platform usage. You'll play a key role in ensuring a positive user experience and aiding individuals in their journey toward career advancement in Greece.Key ResponsibilitiesDeliver exceptional customer service in Italian through various channels including phone, email, and chat, addressing recruitment inquiries.Guide users in navigating the platform, applying for jobs, and comprehending application procedures.Promptly and professionally resolve customer issues and inquiries.Accurately document customer interactions within our CRM system.Collaborate with recruitment teams to meet client needs and enhance user satisfaction.Gather and communicate user feedback to improve platform features and services.Stay updated on job market trends relevant to job seekers in Greece.