Norwegian Customer Support Representative | E-commerce - Athens

Are you a passionate Norwegian speaker eager to embark on a rewarding journey in customer support? If you thrive on assisting others and delivering exceptional experiences, we invite you to apply for the position of Norwegian Customer Support Representative at a prestigious e-commerce company. In this key role, you will be instrumental in providing top-notch support to customers, ensuring their shopping experience is seamless and enjoyable.Your Responsibilities:Engaging with customers via chat and phone to address inquiries and provide supportResponding to how-to questions with clarity and patienceTroubleshooting customer issues effectivelyCreating memorable experiences that customers truly appreciate

Join our dynamic team as a Czech Customer Support Representative for a prominent e-commerce company in Athens!Your Responsibilities: Engage with customers via chat and phone to provide top-notch support. Assist customers by answering how-to questions and resolving issues. Deliver exceptional experiences that leave customers satisfied.

Join a dynamic and leading e-commerce company as a Slovak Customer Support Representative! This exciting role involves engaging with customers through chat and phone, providing solutions, and ensuring a remarkable customer experience.Your Responsibilities:Interact with customers via chat and phone to provide supportAddress how-to inquiries effectivelyTroubleshoot various customer issuesDeliver exceptional customer experiences that foster loyalty

Are you a native Estonian speaker with exceptional communication abilities?We invite you to join a prominent e-commerce company as an Estonian Customer Support Representative!Your Responsibilities: Engage with customers via chat and phone Provide answers to how-to inquiries Assist customers in resolving issues Deliver an outstanding experience that customers appreciate

Are you a fluent Swedish speaker with outstanding communication skills?Join our team as a Swedish Customer Support Representative at a leading e-commerce company!Your Responsibilities:Engage with customers via chat and phoneProvide solutions to how-to questionsTroubleshoot customer issues effectivelyDeliver an exceptional experience that customers appreciate

Join Mercier Consultancy as a Norwegian Speaking Customer Support Representative in our Logistics Department located in Athens, Greece! In this pivotal role, you will deliver outstanding support to our Norwegian-speaking clients, addressing their inquiries related to our logistics services. Your proficiency in Norwegian will allow you to assist customers effectively and promptly.This position is perfect for individuals who are passionate about providing exceptional customer service and excel in a team-oriented atmosphere. Become a vital part of our dedicated team and enhance the logistics experience for our clients!Key Responsibilities Deliver customer support in Norwegian through phone, email, and chat channels Assist clients with questions about logistics services, shipments, and delivery methods Accurately document customer interactions and solutions in our CRM system Work alongside the logistics team to resolve client issues efficiently Provide comprehensive information on our logistics services and processes Collect and communicate client feedback to help improve our offerings Participate in ongoing training to stay informed about our logistics services and industry changes

Are you a passionate individual fluent in Danish with exceptional communication abilities? Join us as a Danish Customer Support Specialist for a prominent e-commerce organization! In this dynamic role, you'll engage with customers to enhance their online shopping experience.Your Responsibilities:Engage with customers via chat and phone supportProvide solutions to how-to inquiriesAssist in troubleshooting customer issuesDeliver a memorable customer experience that fosters loyalty

Join our dynamic team!Are you a Norwegian native speaker or fluent in the language, complemented by strong English communication skills? Are you eager to advance your career in a vibrant, multicultural setting in the historic city of Athens? This is the ideal opportunity for you!As part of our Norwegian Customer Support team, you'll be engaging with customers daily, offering exceptional service and support.Your key responsibilities will include:Delivering top-notch support to customers through phone and email, addressing a variety of inquiries.Providing accurate, valid, and complete information by adhering to established procedures.Taking ownership of customer queries, ensuring timely resolutions and responses.Building meaningful relationships with customers by addressing their questions in a courteous, friendly, and professional manner.Meeting and exceeding our customer service standards, compliance regulations, and productivity goals.Creating memorable customer experiences that are valued and esteemed.Following management directives and providing constructive feedback.

Join Cross Border Talents as a Norwegian Customer Support Advisor in Athens, Greece! Since 2014, we have been pioneering solutions to the digital skills shortage through innovative recruiting practices and advanced algorithms. Our mission is to connect talented individuals with top-tier employers located in vibrant cities that enhance the quality of life for our candidates. Our commitment to excellence is recognized with three prestigious seals awarded by the European Commission, affirming our vision and dedication. With over 1,000 job openings each month across 10 EU countries, we invite you to be part of our success story!Are you eager to gain valuable professional experience while enjoying the charm of Athens? Imagine taking surfing lessons after work in a city known for its rich history and stunning landscapes!If you're looking to utilize your language and technical skills, look no further! Be part of a leading BPO company in Athens that collaborates with renowned global brands. As a customer support agent, you will play a pivotal role in delivering exceptional service and support to their clients.Your Responsibilities as a Customer Advisor:Act as a representative for a prestigious global brand;Engage within a diverse multicultural environment;Establish and nurture customer relationships to ensure the best experience;Provide troubleshooting assistance through effective questioning techniques and comprehensive training materials;Propose solutions for common queries and challenges.

Join Mercier Consultancy as a Dutch Speaking Customer Support Representative in our Client's Online Marketplace Platform Department! In this crucial Junior role, you'll assist our Dutch-speaking clients as they explore our dynamic online marketplace. Your contributions will be instrumental in ensuring a seamless and enjoyable user experience for those utilizing our platform for their buying and selling endeavors.This position is perfect for those who are enthusiastic about e-commerce and customer service. If you pride yourself on being a proactive problem-solver with outstanding communication skills, we would love to have you as part of our team!Key ResponsibilitiesDeliver exceptional customer support in Dutch via email, phone, and chat.Help users with inquiries about marketplace functionalities, listings, and transactions.Accurately document customer interactions in our support system.Collaborate with internal teams to address customer feedback and enhance user experience.Advise customers on best practices for maximizing their marketplace usage and engagement.Participate in ongoing training to stay informed about platform updates and features.

Join Our Team!Are you a native or fluent Norwegian speaker with excellent English communication skills? Do you aspire to build your career in a vibrant, multicultural setting in the historic city of Athens? This is the ideal opportunity for you!Your next adventure: become part of our dedicated Norwegian Customer Support team.In your role as a customer service specialist, your daily tasks will encompass: Delivering top-notch support to customers via phone and email on a variety of inquiries Providing accurate and complete information by adhering to established procedures Taking ownership of customer queries to ensure timely resolutions Fostering meaningful relationships by responding to customers' questions in a courteous and professional manner Meeting and exceeding customer service quality standards, compliance regulations, and productivity benchmarks Creating exceptional customer experiences that both our clients and we value Following management directives and offering feedback for continuous improvement

Cross Border Talents is actively seeking passionate Norwegian speakers to join our team in vibrant Athens, Greece. Are you ready to embark on an exciting journey abroad?Your Role as a Customer Technical Advisor: Address and document customer inquiries through our dedicated toll-free support lines. Ensure precise input of customer feedback and inquiries into our customer service database. Handle client complaints in compliance with our company's escalation protocols. Respond to support calls and emails within established service level agreements (SLAs). Utilize troubleshooting techniques to assist customers, employing open-ended questions and available resources. Provide solutions to common issues and frequently asked questions.

Join Mercier Consultancy, a forward-thinking company, as we seek a dedicated Norwegian Customer Support Representative for our Mobile Banking Services Department based in beautiful Greece! In this pivotal position, you will provide exceptional support to our Norwegian-speaking clients, assisting them with their mobile banking inquiries and ensuring an outstanding banking experience.If you thrive in a customer service environment and possess a solid understanding of mobile banking, we encourage you to apply. This role is an opportunity to utilize your language skills and problem-solving talents in a vibrant workplace while delivering unparalleled assistance to our esteemed customers.Key ResponsibilitiesRespond promptly to customer queries in Norwegian through phone, email, and chat channels.Guide clients on mobile banking services, app functionalities, and account management.Document client interactions and resolutions accurately in our support system.Collaborate with internal teams to resolve complex customer issues effectively.Provide comprehensive information about our banking products and services.Collect customer feedback to facilitate service enhancements.Participate in ongoing training to remain current on banking regulations and app advancements.

Join Mercier Consultancy as a Dutch Speaking Customer Support Representative in our dynamic Online Marketplace Platform Department! This essential position involves assisting our Dutch-speaking clients in navigating our innovative marketplace platform, ensuring they receive top-tier support that enhances their online buying and selling experiences. Your role is pivotal in delivering exceptional customer service and guidance at every step of their journey.If you are enthusiastic about e-commerce and excel in customer service within a fast-paced environment, this is the ideal opportunity for you. Become a part of our team and contribute to the evolution of online marketplaces!Responsibilities Handle customer inquiries in Dutch through phone, email, and chat communication channels. Provide assistance regarding account management, listings, and transactions on the marketplace platform. Log all customer interactions and resolutions accurately in our CRM system. Collaborate with various departments to troubleshoot and resolve complex issues. Educate clients on best practices for effectively utilizing the platform. Gather user feedback to inform service improvements and platform enhancements. Participate in ongoing training to stay informed on platform updates and features.

Join Mercier Consultancy as a Norwegian Speaking Customer Service Representative in our Client's Fitness & Sports Equipment Department located in Athens! In this pivotal role, you will deliver exceptional support to our Norwegian-speaking clientele, addressing all inquiries regarding fitness products and sports equipment.Your proficiency in Norwegian is essential in assisting clients with product information, managing their orders, and answering any questions they may have related to their fitness and sports equipment needs. You will contribute significantly to our mission of promoting a healthy and active lifestyle through exemplary customer service.Key Responsibilities Provide outstanding customer service in Norwegian through various communication channels including phone, email, and chat concerning fitness and sports equipment inquiries. Assist customers by providing detailed product information, checking availability, and facilitating order processing. Professionally resolve customer complaints and inquiries to ensure customer satisfaction. Accurately document all customer interactions within our CRM system. Work collaboratively with internal teams to guarantee timely order fulfillment and a seamless customer experience. Collect customer feedback to enhance our product offerings and improve service quality. Stay updated on fitness trends and new product launches to provide informed assistance.

Are you passionate about technology and fluent in Norwegian? Do you possess exceptional communication abilities? Join us at Speakit as a Norwegian Customer Consultant for the world's leading streaming platform!Key Responsibilities:Foster and maintain strong professional relationships with customers, demonstrating empathy in every interaction.Collaborate effectively within a team, building supportive relationships with colleagues and management.Provide recommendations and solutions for common technical issues and frequently asked questions.Engage with customers quickly and empathetically via phone, email, and online chat.

Join Mercier Consultancy as a German Speaking Customer Service Representative and become a vital part of our Online Retail Department. In this dynamic position, you will deliver exceptional support to our German-speaking clientele, guiding them through our online retail platform and ensuring a flawless shopping journey.Your proficiency in German is essential as you address customer inquiries regarding product details, order management, returns, and overall support. By providing outstanding service, you will help us uphold customer satisfaction and loyalty in our e-commerce operations.Key ResponsibilitiesDeliver top-notch customer service in German via multiple communication channels, including phone, email, and chat.Assist customers with queries about products, order status, and shipping details.Effectively and professionally resolve customer issues and complaints.Maintain detailed records of customer interactions in our CRM system.Work closely with warehouse and logistics teams to guarantee timely order fulfillment.Collect customer feedback to aid in the continuous enhancement of our services and offerings.Stay informed about the latest trends and promotions in the online retail sector.

Join the Award-Winning Team at CQS! We are proud to announce our recognition in the Top Employers 2025 ranking by WhereWeWork.com, based on our employees' feedback, where we achieved: 1st place in the BPO & Services sector 2nd place in the overall Top 50 in GreeceBecome part of a team recognized for its excellent work environment!We thrive on communication and are passionate about delivering services that ensure a positive experience for our customers!We are offering exciting opportunities in customer service, representing the biggest brands in Greece!Join our dynamic team of over 2000 members and advance your career by gaining valuable experience and skills.We look forward to welcoming you to our team as a Customer Support Advisor for one of our projects! Your Role:You will be the primary point of contact for our customers, helping them resolve their issues and positively transforming their service experience! Join us if you:⭐ Have a talent for communication Focus on providing quality customer service Are passionate about achieving your goals Seek a stable work environment with consistent earnings and opportunities for professional growth Want to be part of a team recognized as one of the Top Employers in GreeceAdditional Requirements:High School DiplomaGood knowledge of computers and English languagePrevious experience in a call center or customer service position will be considered an advantageAvailability for 8 or 6 hours, 5 days a week, in morning & afternoon shifts – Positions are based in CQS offices in central Athens, with a hybrid work modelWhat We Offer:Monthly salary paid on fixed dates, based on your experience, with overtime, bonuses, and insuranceRecognition and rewards with a competitive bonus based on individual performancePermanent employment contract from day one - so you can focus on your job securityComprehensive paid training program to transform you into an expert!Opportunity to work from home with a hybrid work model based on performance (flexibility to alternate between office and home)Refer a Friend program with bonuses!Easy access to our offices via public transportationContinuous training and support from our experienced team...

Are you a fluent Norwegian speaker with exceptional communication skills in English?Imagine experiencing the beauty of a Greek island while working for one of the world's largest multinational companies!Key Responsibilities: Engage with subscribers via chat and phone Address how-to inquiries Troubleshoot customer issues Deliver a remarkable experience that customers appreciate

Are you passionate about the Norwegian language and dedicated to providing exceptional customer support? We are excited to announce an opportunity for a Norwegian Customer Service Agent - available both remotely and on-site in beautiful Greece! Join our dynamic team and enjoy the flexibility of working hours while contributing to a company that values high-quality customer service.Key ResponsibilitiesHandle incoming communications via chat, email, and phone calls.Assess customer needs and deliver solutions that enhance satisfaction.Foster trust through transparent and interactive communication.Provide accurate and comprehensive information using the provided tools.Document customer interactions and maintain organized records.Adhere to established communication protocols and company policies.