Logistics & Delivery Advisor Bilingual in German and English

Join our vibrant team at Mercier Consultancy MD as a Logistics & Delivery Advisor! We are seeking a talented professional fluent in both German and English to enhance our logistics operations and provide exceptional support to our German-speaking clients. In this dynamic role, your linguistic skills and logistics expertise will be highly appreciated, making this an exciting opportunity for personal and professional growth.Key ResponsibilitiesDeliver outstanding logistical support and customer service to our German-speaking clients through various communication channels including phone, email, and chat.Coordinate effectively with logistics teams to ensure prompt shipment deliveries and precise tracking.Professionally address customer inquiries regarding orders, shipping options, and delivery issues in a timely manner.Utilize CRM systems to maintain accurate and current records of customer interactions.Collaborate with cross-functional teams to optimize logistics processes and enhance overall customer satisfaction.Stay informed about industry trends and best practices to provide knowledgeable assistance.

Join Binance, the world’s leading cryptocurrency exchange, as a Bilingual Customer Service Representative fluent in German and English. In this role, you will provide exceptional support to our diverse customer base, addressing inquiries and resolving issues with professionalism and efficiency. Your expertise in both languages will help bridge communication gaps and enhance our customers' experience.

Join Mercier Consultancy Group as a dedicated Customer Support Specialist and utilize your fluency in both German and English to provide excellent service to our diverse clientele. In this role, you will efficiently address customer inquiries and concerns, demonstrating professionalism and a commitment to exceptional support. The ideal candidate is a proactive communicator with strong problem-solving abilities and a passion for helping others.Key ResponsibilitiesDeliver prompt and effective customer support to clients in both German and English via phone, email, and chat.Address customer inquiries, complaints, and technical challenges with empathy and professionalism.Accurately document and track customer interactions to ensure quality assurance and reporting.Work collaboratively with internal teams to escalate and resolve complex issues.Remain informed about product knowledge, company policies, and industry trends.Engage in training sessions and ongoing professional development opportunities.

Role overview apply2day seeks a Bilingual Customer Service Specialist to join its tourism support team in Athens, Attica, Greece. This position involves assisting travelers and clients in both German and English, answering questions, and resolving issues so customers have smooth travel experiences. Key responsibilities Act as the first point of contact for customers, communicating fluently in German and English Respond to a range of inquiries, offering clear and accurate information Handle concerns and resolve problems to support customers’ travel plans Maintain a professional and empathetic approach in every interaction Requirements Strong verbal and written communication skills in both German and English Ability to listen carefully, understand customer needs, and respond thoughtfully Interest in the tourism sector and a dedication to providing excellent service

Join Cross Border Talents as we seek enthusiastic Swedish speakers to embark on an exciting career in the tourism sector with a prestigious hospitality brand in Greece. Are you ready for an adventure abroad?Your Role as a Travel Advisor: Engage with customers by responding to and documenting their inquiries via dedicated customer support lines; Ensure precise data entry of customer interactions within the support database; Address client complaints efficiently, adhering to our established escalation protocols; Resolve support calls and emails promptly, ensuring accurate logging within service level agreements; Utilize problem-solving techniques, including open-ended questions and reference materials; Provide solutions to recurring issues and common queries.

Cross Border Talents is currently seeking enthusiastic German-speaking individuals to join our team in Athens, Greece. Are you ready to embark on an exciting international career adventure?Your Role as a Customer Technical Advisor: Handle and document customer inquiries via dedicated phone lines; Maintain precise records of customer inquiries, issues, and feedback in our customer service database; Address and accurately log client complaints following the company’s escalation policy; Ensure timely responses to all support calls and emails in accordance with established service level agreements (SLAs); Utilize open-ended questions, support documents, and system training to troubleshoot customer issues; Provide solutions and advice on common problems or frequently asked questions.

Join Mercier Consultancy MD as a Bilingual Travel Advisor for Booking.com in the vibrant city of Athens! In this dynamic role, you will be the key to crafting unforgettable travel experiences for our customers, offering them exceptional service in both French and English. If you have a passion for travel and a commitment to customer satisfaction, we want to connect with you!Key Responsibilities Deliver outstanding support to customers in both French and English for their travel inquiries and bookings. Assist clients in identifying suitable accommodations and travel arrangements that cater to their preferences and requirements. Efficiently manage reservations, amendments, and cancellations to ensure a seamless customer experience. Professionally address and resolve any issues or complaints, ensuring high levels of customer satisfaction. Maintain accurate records of customer interactions in our CRM system. Collaborate with internal teams to enhance service quality and provide clients with the best possible assistance. Stay updated on the latest travel trends and company offerings to provide relevant advice to clients.

Cross Border Talents is in search of fluent Czech speakers to join a leading tourism sector team for one of the world's top hospitality brands. Are you ready for an exciting opportunity abroad?Your Role as a Travel Advisor:Address and document customer inquiries via our complimentary phone lines;Ensure precise data entry of inquiries, questions, and feedback into our customer services database;Manage client complaints in accordance with the company's escalation policy;Resolve all support calls and emails within agreed Service Level Agreements (SLAs);Utilize open-ended questions, support documents, and system training to troubleshoot issues;Provide solutions for common problems or frequently asked questions.

A prominent international food delivery platform is seeking a dedicated and fluent German-speaking B2B Sales Advisor to join its dynamic team.Are you eager to contribute to a fresh initiative and play a key role in building a new department from the ground up? This is your opportunity to cultivate a fulfilling career with significant long-term growth and the potential for performance-based bonuses!Are you ready to elevate your career in a fast-paced, multinational environment? We are excited to receive your application!Key ResponsibilitiesManage B2B inbound inquiries in German, fostering robust relationships with prospective partners.Identify client needs and promote appropriate services.Keep precise records in the CRM system.Engage actively in sales training (conducted in English) and ongoing coaching sessions.Strive to consistently meet or exceed KPIs and performance metrics.

As a German Customer Support Advisor, you will play a vital role in delivering exceptional telephone and administrative assistance focused on effective call and document management. Your responsibilities will include conducting thorough analyses of client information to facilitate accurate telephone management and delivering tailored solutions that align with our company's guidelines and values.Key Responsibilities:Serve as the primary point of contact for customers via telephone and email, ensuring top-notch support.Foster positive relationships with clients, demonstrating fairness and empathy in all interactions.Conduct financial assessments to gain a comprehensive understanding of each customer's situation and establish suitable repayment plans when necessary.Clearly communicate the advantages of achieving a 'debt-free day,' providing detailed timelines and information that align with repayment strategies.Guide customers regarding the availability of complimentary financial advice services.Maintain comprehensive and accurate call records, ensuring professionalism and a true reflection of conversations.

Your Role:Are you passionate about providing exceptional support and peace of mind to customers? As an English Customer Advisor, you will play a crucial role in resolving customer inquiries effectively before escalating them. Your ability to offer prompt answers, consult on products with empathy, and resolve issues with a positive attitude will transform average customer experiences into outstanding ones.Daily Responsibilities: Respond to customer communications via various channels Conduct research to resolve customer issues efficiently Act as the primary point of contact for our esteemed accommodation partners by addressing inquiries related to room modifications, rates, availability, and extranet tools Deliver precise, valid, and comprehensive information utilizing appropriate tools and processes Maintain high standards of partner service and ensure a positive experience About Your Journey with Us:We will provide you with comprehensive training to become a subject matter expert, ensuring you deliver top-notch service through voice, chat, or email interactions. Your innate caring and supportive nature will shine brightly as you assist customers. You'll also have the opportunity to forge lasting friendships within the TTEC community and cultivate your career in a vibrant, family-oriented environment.You will report directly to a Team Lead and contribute significantly to customer satisfaction and the team's overall success.

Join Our Team in Athens!Are you a German native or fluent speaker with excellent English communication abilities? Are you eager to advance your career in a vibrant, multicultural setting in historic Athens? This is the opportunity you've been looking for!Become a part of our German Customer Support team and help us enhance customer experiences.As a dedicated customer service specialist, your primary responsibilities will include: Delivering exceptional support to our customers via phone and email on various inquiries Providing accurate and comprehensive information using established procedures Taking ownership of customer queries to ensure timely resolutions Fostering meaningful relationships by addressing customer questions in a friendly, professional manner Meeting and exceeding customer service quality standards, compliance regulations, and productivity targets Creating outstanding customer experiences that we can all take pride in Following management directives and providing constructive feedback

Cross Border Talents is currently seeking dynamic German-speaking professionals to join a leading global brand in Athens, Greece. Are you ready to embark on an exciting journey abroad?Your Responsibilities as a Customer Advisor:Handle and document customer inquiries and questions via dedicated phone lines;Accurately input customer data, inquiries, and feedback into the customer service database;Address client complaints in compliance with the company’s escalation procedures;Ensure timely responses to support calls and emails, resolving issues within established SLAs;Utilize open-ended questioning, support documents, and system training to troubleshoot effectively;Provide insightful recommendations for common queries and problems.

Cross Border Talents is seeking enthusiastic German speakers to join a leading global brand. Are you ready to embrace the adventure of relocating abroad?Your Responsibilities as a Customer Advisor: Address and document customer inquiries received via toll-free phone lines; Accurately record consumer inquiries, questions, and feedback in the customer service database; Handle and document client complaints following the company's escalation policy; Respond to all support calls and emails within the designated service level agreements (SLAs); Utilize open-ended questions, support documents, and system training to troubleshoot issues; Provide solutions to common issues and frequently asked questions.

Cross Border Talents is seeking enthusiastic German-speaking professionals to join a leading hospitality brand in the vibrant tourism sector of Greece. Are you ready to embrace a new adventure abroad?Your Role as a Customer Support Advisor: Manage and document customer inquiries via dedicated phone lines, ensuring a high level of service; Accurately log consumer feedback and inquiries in our customer service database; Effectively resolve client complaints in accordance with our established escalation policy; Respond to support calls and emails promptly, ensuring all interactions are recorded appropriately within agreed service level agreements (SLAs); Troubleshoot customer issues using open-ended questions, support documents, and training resources; Provide solutions and guidance for common inquiries and issues.

Join Cross Border Talents as a German Customer Advisor in the vibrant city of Athens, Greece. Established in 2014, we have been successfully tackling the Digital Skills' Shortage with our dedicated global recruiters and advanced algorithms. Our mission is to bridge the gap between talent and leading employers in stunning locations, enhancing our candidates' quality of life. Our commitment to excellence is reflected in the three prestigious Seals of Excellence awarded by the European Commission. With over 1000 job openings each month across 10 EU countries, we invite you to be part of our success story!Looking to gain professional experience while enjoying life in Athens? Picture yourself learning to surf after work and immersing yourself in a city known for its rich history and culture!Utilize your language and tech skills by joining one of the premier BPO companies in Athens. Our client is a global leader and a major player in Portugal's economy. As a Customer Support Agent, your role will be to deliver top-notch service to customers while collaborating with renowned international brands.Your Responsibilities as a Customer Advisor:Act as the representative for a prestigious global brand;Engage in a dynamic multicultural environment;Build and nurture customer relationships to provide an exceptional experience;Resolve issues by utilizing probing questions, support documents, and system training;Provide solutions to common inquiries and challenges.

Join Cross Border Talents as a German Customer Advisor in Athens, Greece! Since 2014, we have been pioneering solutions to the Digital Skills' Shortage through our expert recruiters and innovative algorithms. Our mission is to connect exceptional talent with leading employers in stunning cities, where the quality of life significantly enhances our candidates' experiences. Our commitment to excellence is affirmed by the 3 Seals of Excellence awarded by the European Commission. With over 1000 job openings every month across 10 EU countries, are you ready to be a part of our success story?Are you eager to gain professional experience while enjoying the vibrant city of Athens? Picture yourself indulging in the rich culture, history, and lifestyle Athens has to offer!Utilize your language and tech skills by joining one of the leading BPO companies in Athens. Our client is a global powerhouse and one of the largest corporations in Greece. As a customer support agent, your role will focus on delivering outstanding service to our clients while collaborating with prestigious global brands.Your Responsibilities as a Customer Advisor:Represent a leading international brand;Engage in a multicultural work environment;Build and enhance customer relationships to ensure an exceptional experience;Troubleshoot issues using open-ended questions, support documents, and system training;Provide effective solutions to common queries and concerns.

Atlean World is a leading HR SaaS consulting firm dedicated to fostering multicultural environments as a modern standard. We excel in multilingual markets, ensuring a seamless and enjoyable recruitment experience for candidates.Your Future Awaits: A Boundless Opportunity!Join us for an exceptional work experience in the vibrant city of Athens, Greece, as a Support Solutions Advisor fluent in German.Why This Position Is Ideal for Your Growth:Live in the picturesque Greece and immerse yourself in diverse cultures.Represent a prestigious global brand.Accelerate your career development with unique growth opportunities.Your Daily Responsibilities Will Include:Receiving specialized training for our products/services.Addressing customer inquiries effectively.Assisting customers in optimizing their use of our products/services.Ensuring high-quality standards in every case you handle.

At Mercier Consultancy, we're excited to offer an opportunity for a German Speaking Customer Support Representative in our Logistics & Shipping Department for one of our esteemed clients! In this pivotal entry-level role, you will serve as the primary liaison for our German-speaking clients, delivering exceptional support and guidance regarding their logistics and shipping inquiries. Your language proficiency will play a crucial role in ensuring that our clients receive clear and tailored communication that meets their specific needs.This position is perfect for individuals who thrive in dynamic environments and are passionate about providing top-notch customer service in the logistics sector. If you’re eager to make a meaningful impact for our clients, we encourage you to apply!

Join Cross Border Talents as a German Customer Advisor in the vibrant city of Athens, Greece! Since our inception in 2014, we have been dedicated to addressing the digital skills shortage through innovative recruitment strategies that connect talented individuals with top-notch employers in picturesque locations. Our mission is to enhance the career journey of our candidates by providing opportunities in cities known for their exceptional quality of life. Our commitment to excellence is reflected in the three prestigious Seals of Excellence awarded by the European Commission. With over 1,000 job openings each month across 10 EU countries, we invite you to be part of our success story!If you are eager to gain professional experience while enjoying life in Athens, a city rich in culture and history, this is the perfect opportunity for you. Picture yourself taking surfing lessons after work!Do you want to leverage your language and tech skills? Join one of the leading BPO companies in Athens, where you will represent a globally recognized brand and provide exceptional customer support while collaborating with prestigious international clients.Your Role as a Customer Advisor:Act as the face of a global brand;Thrive in a diverse, multicultural environment;Build and maintain customer relationships to ensure an outstanding experience;Utilize open-ended questions and support documents to troubleshoot effectively;Provide solutions to common queries and issues.