KYC Analyst at Plum | Athens, Greece

Hello! We’re Plum, the innovative app designed for smart saving and investing. Our mission is to empower individuals to grow their money for life, whether they're saving for their first home or enjoying their retirement.Since our inception in 2016, over 2 million users across 10 European countries have entrusted us with more than £2 billion, thanks to our intelligent automation and AI technology – that’s the magic of Plum! Our efforts have been recognized with numerous awards from esteemed organizations like Deloitte and Finder.We're proud of our dedicated team of over 230 passionate Plumsters, who collaborate across Europe to help us fulfill our mission. Now, we invite more talented individuals to join us on this exciting journey.The RoleWe are in search of a skilled KYC Analyst to take on the critical task of executing verification procedures. You will thrive in this role if you are customer-oriented, diligent, embrace challenges, and are continuously seeking ways to enhance processes.Having at least one year of experience in a Payments or Finance environment, particularly with insights into compliance procedures such as Know Your Customer (KYC), PEP/sanctions screening, and anti-money laundering, will be a significant advantage.This position requires availability to work Sunday to Thursday from 10:00 AM to 6:30 PM due to our team's varied shift patterns.What You’ll DoFacilitate the identification and verification of customers by ensuring all operational tasks are completed promptly.Engage with users through chat or email to gather any outstanding KYC documentation and resolve verification issues.Conduct customer screenings against multiple databases.Collaborate with third-party partners on verification-related inquiries.Respond to verification-related questions from both customers and team members.Assist in developing world-class processes to support our rapidly growing team and company.Engage in continuous learning and skill enhancement within your area of expertise.What We’re Looking ForExperience in a banking KYC function.Prior experience in a customer-facing role (e.g., Customer Support or Operations) is highly desired, showcasing exceptional written communication skills.Proficiency in written and verbal English; fluency in another European language is a plus.A genuine passion for navigating the complexities of an operational environment and an eagerness to engage in KYC processes.Strong analytical skills and excellent research capabilities.A proactive approach to problem-solving with a determination to understand the underlying reasons.Ability to work independently and make decisions within your area of responsibility.Meticulous attention to detail and strong organizational skills.Efficiency and speed in completing tasks.

Hello! We are Plum, the innovative saving and investing app dedicated to empowering you to grow your money for life. Whether you're saving for your first home or planning for a sunny retirement, Plum is here to support you.Since our inception in 2016, over 2 million users across 10 European markets have saved more than £2 billion through our smart automation and AI – that's the enchanting power of Plum! Our efforts have been recognized with prestigious awards from organizations like Deloitte and Finder.This success is a testament to our passionate team of over 230 Plumsters working across Europe to fulfill our mission. We are excited to welcome more brilliant minds to join us on this journey.The OpportunityWe are seeking an experienced People Operations Partner who will serve as the primary contact for various teams within Plum. In this pivotal role, you will support employees and managers throughout the entire employee lifecycle, from onboarding to offboarding, ensuring a seamless and enriching people experience at every stage.You will act as a trusted advisor on all HR-related matters, balancing employee advocacy with organizational needs, and ensuring all stakeholders feel valued and heard. Most importantly, you will approach every situation with empathy, confidentiality, and professionalism.Your ResponsibilitiesServe as the main People contact for your designated teams, providing support to both employees and managers.Enhance the employee experience throughout the complete lifecycle (onboarding, offboarding, payroll, etc.).Advise on policies, contracts, and HR-related inquiries, ensuring clarity and compliance.Oversee People processes including performance management, employee engagement, and team development.Collaborate with managers to support these initiatives and navigate organizational changes.Manage HRIS (HiBob) processes, payroll inquiries, and benefits administration.Provide guidance on sensitive matters, conflict resolution, and employee relations.Gather and analyze HR data to identify trends and enhance people practices.Work closely with the Talent Acquisition team on cross-functional projects and contribute to hiring decisions.Your ProfileMinimum of two years of proven experience in a People Partner, People Manager, or a similar capacity.Strong understanding of employment policies and practices.Knowledge of local employment law.Exceptional communication and interpersonal skills, with the ability to forge strong relationships with stakeholders and manage sensitive discussions.A balanced approach to employee advocacy and business pragmatism.Hands-on experience with an HRIS (HiBob experience is a plus).Analytical mindset to interpret data and provide actionable insights.Highly organized with a keen attention to detail.

Antenna is seeking an IT Business Analyst to support its operations in Athens, Greece. This position connects technology teams and business stakeholders, helping ensure IT solutions support the company’s strategic objectives. Role overview The IT Business Analyst gathers requirements from multiple stakeholders, reviews current business processes, and identifies ways to improve efficiency through technology. The role involves translating business needs into clear technical specifications. Key responsibilities Work with stakeholders to collect and document business requirements Analyze existing processes and identify areas for improvement Propose solutions that support operational goals and efficiency Location This role is based in Athens, Attica, Greece.

Role Overview Avis Greece is looking for a Seasonal Parking Agent in Athens. This role focuses on preparing vehicles for delivery and inspecting them when they return from rental. Main Responsibilities Prepare vehicles and check additional equipment such as GPS units and Wi-Fi devices before handing them over to customers. Inspect the condition of vehicles and any rented equipment when customers return them. Complete reservations by finalizing contracts in the system and recording any necessary damage compensation. Monitor and maintain the parking area to ensure it stays organized and safe. Provide helpful and attentive customer service throughout the process.

Join Avis: Where Your Career Finds Purpose and We Redefine MobilityAt Avis, we are at the forefront of transforming mobility, pioneering innovative solutions that grant our customers unparalleled convenience and flexibility in travel. Our mission is to revolutionize the way people move, creating integrated products and services that unlock new travel experiences.Why Choose Avis?A Vibrant Community: At Avis, we pride ourselves on fostering a collaborative work environment where innovation thrives. Our commitment to placing the customer at the heart of everything we do makes us a great place to work.Your Career, Your Impact: Joining Avis means becoming part of a vision for a more connected world. We are not just offering jobs; we are inviting exceptional talent to help shape the future of mobility.Unlock Your Potential as a Credit Support AnalystAvis Greece is seeking a skilled Credit Support Analyst to join our Credit & Collections Department. In this role, you will be pivotal in supporting our credit operations through financial data analysis, credit evaluations, and ensuring seamless credit and collection processes. Are you a credit analysis expert? This opportunity is tailored for you! Your Responsibilities: Review documentation for accuracy and completeness; Conduct credit analysis for new and existing customers in accordance with company credit policies; Manage workflow to align with company objectives and deadlines; Collaborate closely with Credit Analysts to facilitate credit approvals and manage customer accounts; Accountability for the production, analysis, and dissemination of Credit Management Information to support credit activities; Build strong communication relationships with the sales team to enhance cooperation and deliver added value from both commercial and credit perspectives; Ensure compliance with relevant policies. Requirements Your Path to Success: Qualifications Educational Background: Bachelor's degree in Finance or Business Administration Experience: Proven experience in credit analysis and financial data management.

About Avis Greece Avis Greece is part of a global brand focused on reshaping how people move. The company develops integrated products and services that aim to make travel more flexible and convenient for customers worldwide. Why Work at Avis Greece? Supportive team culture: Colleagues work together to encourage new ideas and keep customer needs at the center of every decision. Purpose-driven work: Employees help shape the future of mobility, contributing to a more connected world. Rental Sales Agent – Athens Downtown The Athens Downtown team is looking for a Rental Sales Agent who will deliver excellent service, drive sales, and make the rental process smooth for every customer. Main Responsibilities Deliver friendly, reliable customer service for each car rental and build long-term relationships with clients. Promote relevant products and services to improve the customer experience. Monitor competitor offerings and market trends to help maintain competitive rates in line with company guidelines. Support daily station operations and suggest improvements for better results. Work with other departments to resolve customer issues and ensure high service standards. Location Athens, Attica, Greece

Join Avis: Where Your Career Finds Purpose and We Redefine Mobility At Avis, we are revolutionizing the way people travel, spearheading transformation in the global mobility sector. Our mission is to innovate and deliver integrated products and services that create an array of new travel possibilities, defined by exceptional convenience and flexibility.Why Choose Avis: A Collaborative Work Environment: At Avis, we are more than just a business; we are a community that cherishes its employees. We take great pride in fostering a collaborative atmosphere, focused on innovation, and prioritizing customer satisfaction in every action we take. Your Career, Your Purpose: By joining us, you'll find that Avis is the place where your career can truly thrive. We are not merely offering jobs; we are inviting exceptional talent to contribute to our vision of a more connected world. Unlock Your Potential as a Rental Sales Agent with Avis Greece Avis Greece is searching for an outstanding Rental Sales Agent to join our team at the Athens Airport Station. This role is pivotal in delivering extraordinary customer service, driving sales, and ensuring an effortless rental experience for our clients. Your Key Responsibilities: Provide exemplary customer service for every car rental, building trust and fostering long-term client relationships. Promote additional products and services to elevate the overall customer experience. Remain knowledgeable about competitor offerings and market trends to ensure our deals are competitive and aligned with company policies. Contribute actively to the operations of the station, suggesting enhancements to improve performance. Monitor and address customer complaints in collaboration with relevant departments to guarantee outstanding service.

# Join Our Dynamic Team at EnerwaveAt Enerwave, a proud member of HELLENiQ ENERGY, we stand at the forefront of innovative energy solutions. Our commitment to excellence drives us to engage wholeheartedly in our work while fostering an environment where our employees can thrive and create significant value. We are excited to announce multiple openings at our headquarters in Athens, spanning various departments and specialties.We are actively seeking a Commercial Analyst who will be pivotal in transforming intricate wholesale market dynamics into actionable insights. This role is crucial for supporting our commercial pricing strategies, product development initiatives, and strategic decision-making. You will keep a close eye on cost drivers from the electricity and gas markets, ensuring that our commercial teams understand how wholesale market operations impact retail costs. By diligently monitoring market-based expenses, you will help align our commercial strategies with operational realities and regulatory changes.Your Responsibilities:Analyze market trends, pricing factors, and regulatory changes influencing cost structures.Collaborate with the Commercial Division to design energy products and assess their profitability.Monitor wholesale costs associated with Enerwave's commercial activities, working in tandem with the Finance team to analyze revenues and P&L statements.Assist the Regulatory Division in evaluating the framework governing commercial activities in wholesale markets.Stay informed on market trends and competitor activities.Communicate findings and insights to internal stakeholders, including the Commercial and Finance Divisions, to support strategic decision-making.

Join our dynamic team at Intralot as a Business Analyst, where you will be instrumental in enhancing the performance and functionality of our Lottery systems!Your key responsibilities will include:Taking lead on collecting and monitoring change requests within the team.Ensuring that requirements are thoroughly understood by both the Business and Development teams, and that the resulting implementations meet our customers' expectations.Engaging in the definition and analysis of essential business requirements.Identifying and comprehending customer and business needs, and translating them into functional and technical requirements to ensure success in your role.

SnappiBank is looking for a Business Analyst based in Athens, Greece. This position centers on supporting strategic projects and refining business processes across the organization. Role overview The Business Analyst will work closely with teams from different departments. The main focus is on analyzing business data, identifying trends, and generating insights that support better decisions. Improving how things work internally is a key part of the job. What you will do Analyze data from various sources to spot patterns and opportunities Develop actionable insights to guide business strategy Collaborate with cross-functional teams to implement process improvements Support efforts to increase operational efficiency Location This position is based in Athens, Attica, Greece.

At Euronet Worldwide, we are not just solution builders; we are innovators in the global payment processing and cross-border transactions landscape. Our extensive portfolio, including mobile wallets, card issuing, and real-time payment platforms, empowers digital transformation across more than 160 countries.We are seeking skilled Business/System Analysts who are excited about creating cutting-edge financial solutions and payment systems to join our dynamic team. The ideal candidates will engage in critical projects within the electronic financial transaction realm, collaborating with diverse, international teams in a fast-paced environment.Your journey at Euronet will be supported by a culture centered around human values of trust, respect, and teamwork. We value your contributions and are committed to fostering your professional development through various growth opportunities.Perks & Benefits That MatterCompetitive salary packageAnnual performance-based bonusesComprehensive Private Health InsuranceEmployee Stock Purchase PlanTop-tier tools and equipmentHybrid working modelCareer development initiatives and annual performance evaluationsReferral bonuses and community volunteering opportunitiesChance to thrive in a dynamic, stable, and international settingHow You Will ContributeAnalyze business requirements and translate them into precise system necessities.Craft innovative solutions for Euronet’s clients while recommending enhancements to existing systems.Collaborate with developers and QA teams to ensure practical and high-quality solutions.Produce clear technical documentation and provide regular updates to management.Identify potential risks or issues influencing business performance and suggest impactful solutions or necessary adjustments.What Makes You an Ideal CandidateA degree in Computer Science/Engineering or Information Technology; a postgraduate degree is advantageous.A minimum of 3 years’ experience in System Analysis and Design, preferably in financial technology, services, or banking.Strong understanding of databases and data modeling.Excellent communication skills in both English and Greek, written and verbal.Eligibility to work full-time and permanently in the EU without employer sponsorship.What Will Help You ExcelDetail-oriented and organized work ethic.Exceptional communication and presentation abilities.Capacity to collaborate effectively with international teams.A proactive mindset and problem-solving attitude.

Location: Athens, Attica, Greece About FlexCar FlexCar is changing how people lease cars. We offer flexible, accessible leasing options with premium services, aiming to set new standards for mobility in Greece, Italy, Cyprus, Mexico, and other markets. Our team is growing as we continue to expand our reach and impact. The Team FlexCar values curiosity and drive. Team members work alongside experienced professionals and contribute to one of Europe’s most promising startups. We welcome those ready to grow their careers in a collaborative setting. Role Overview The Data Analyst will help shape data-driven strategies across the company. This person will collect, analyze, and interpret data to provide insights that support business growth and operational improvements. What You Will Do Gather, clean, and prepare data from multiple sources Analyze large datasets to identify trends, patterns, and opportunities Build and maintain dashboards and reports using BI tools Work with stakeholders to turn business needs into data solutions Develop and support data models, databases, and reporting systems Apply statistical analysis and predictive modeling methods Perform quality checks to ensure data accuracy and consistency Present findings and recommendations in a clear, actionable way What We Are Looking For Bachelor’s degree in Statistics, Mathematics, Computer Science, Economics, or a related field At least 3 years of hands-on experience with Power BI Experience with Tableau; knowledge of Looker is a plus Strong SQL skills for data querying and manipulation Advanced use of Excel and/or Google Sheets Solid understanding of statistical analysis and data modeling Programming experience in Python or R is an advantage Ability to explain complex data insights to non-technical colleagues Excellent analytical thinking and problem-solving skills Strong organizational skills and attention to detail Comfort working in a collaborative startup setting Business sense to connect data findings with company strategy Interest in the automotive industry is welcome Benefits Work in a lively startup atmosphere Competitive salary and benefits Opportunities for professional development

Join our dynamic team as a Business Analyst, where you will be instrumental in enhancing the performance and features of our Lottery systems!Your primary responsibilities will include:Acting as the lead within the team for collecting and tracking the status of change requests.Ensuring that requirements are clearly understood by both the Business and Development teams, and confirming that our implementations meet customer expectations.Engaging in the definition and analysis of business requirements.Identifying and grasping customer and business needs, and translating these into functional and technical requirements for success.

Join the prestigious Conrad Athens The Ilisian, the latest luxury hotel that redefines Athenian hospitality. Nestled in the heart of Athens, this hotel promises an extraordinary experience amidst the city's rich cultural and historical tapestry.As the Chief Accountant, you will take charge of our accounting team, ensuring the meticulous management of financial reporting processes and the integrity of financial data. In this pivotal position, you will oversee all financial operations, guaranteeing precise reporting and adherence to regulations. Your accounting expertise will be instrumental in enhancing the hotel's financial performance and supporting the success of our operations. Key ResponsibilitiesLead daily activities within the accounting department, including general ledger management, bookkeeping, and financial reporting.Prepare, review, and analyze financial statements in compliance with company policies and relevant accounting standards (e.g., GAAP or IFRS).Monitor organizational financial performance through effective budgeting, forecasting, and variance analysis to aid in strategic planning.Ensure timely completion of monthly, quarterly, and annual financial closing processes.Oversee the preparation and submission of tax returns, ensuring compliance with local, state, and national tax laws.Develop and maintain robust internal controls to secure hotel assets and uphold financial integrity.Collaborate with department heads and senior management to provide actionable financial insights that support data-driven decision-making.

Join Cross Border Talents as a Swedish Customer Advisor in the vibrant city of Athens, Greece! Since 2014, we have been tackling the Digital Skills Shortage with innovative global recruitment strategies and cutting-edge algorithms. Our mission is to bridge talented individuals with leading employers in stunning cities, enhancing the quality of life for our candidates. Our commitment to excellence has earned us 3 prestigious seals from the European Commission, highlighting the impact of our vision. With over 1000 job openings every month in 10 EU countries, we invite you to be part of our success story!Are you eager to gain professional experience while enjoying the breathtaking city of Athens, rich in culture and history? Picture yourself unwinding with surfing lessons after work!Utilize your language and tech skills in a dynamic environment! Join a top-tier BPO in Athens, where your role as a customer support agent involves delivering exceptional service to customers while collaborating with renowned global brands.Your Role as a Customer Advisor:Represent a prestigious global brand.Thrive in a multicultural setting.Cultivate customer relationships to deliver outstanding experiences.Utilize open-ended questions and support documents to troubleshoot effectively.Provide solutions to common inquiries and challenges.

Become an integral part of Novibet as a Cybersecurity Threat Analyst!Are you eager to play a pivotal role in a vibrant and rapidly expanding organization? If you are passionate about scrutinizing attacker behavior, analyzing logs, and synthesizing complex signals into actionable intelligence, this position is tailored for you.About UsEstablished in 2010, Novibet is a premier GameTech company operating across Europe, the Americas, and various regions worldwide, including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With operational hubs in Greece, Malta, Brazil, and Mexico, we boast a workforce of over 1,200 employees. Our commitment to innovation ensures we remain at the forefront of technological advancements, continually enhancing the entertainment and online gaming experiences for our ever-growing customer base.Why Choose Novibet?At Novibet, we empower our team members to thrive, emphasizing growth through collaboration and continuous learning. We cultivate a positive, inclusive, and supportive workplace culture that allows every individual to excel. Join our global team of over 1,200 individuals who value collaboration, innovation, and personal development.Your RoleWe are in search of a dedicated Threat Analyst to join and fortify the Novibet Cybersecurity Team. In this essential role, you will be at the forefront of our security operations—detecting threats, investigating incidents, and ensuring we stay one step ahead of potential attackers.You will analyze alerts, investigate suspicious activities, and transform security data into meaningful insights. In addition to responding to incidents, your proactive approach will enhance our detection capabilities, engage in threat hunting, and utilize threat intelligence to pinpoint emerging risks and adversary behaviors that could impact our environment.Investigate and triage security alerts generated by our SIEM and cybersecurity platforms.Conduct thorough analysis of security incidents across EDR, SIEM, cloud, and network environments.Validate alerts to ascertain whether they indicate malicious activity and assess the severity of incidents.Participate in incident response activities, including containment, eradication, and recovery.Perform root cause analysis (RCA) and document findings to enhance detection and response capabilities.Engage in proactive threat hunting using hypotheses, telemetry analysis, and intelligence sources.Enhance detection capabilities through alert tuning, detection engineering, and SOC playbooks.Collaborate with IT, Cloud, DevOps, and Engineering teams to strengthen the organization's overall security posture.Contribute to SOC metrics, reporting, and post-incident reviews.

About UsAt Speakitjobs, we take pride in being Greece’s pioneering recruitment agency that embraces a 4-day workweek. In our inaugural year at the Great Place to Work® Hellas Awards, we achieved remarkable recognition: #2 Best Workplace™ Hellas 2025 (20–49 employees) #1 Best Workplace™ for Women™ Hellas 2025 (20–49 employees)These accolades highlight our dedication to a people-centric approach and our commitment to fostering growth and purpose. About the RoleAs an HR Generalist, you will play a key role in our people operations, overseeing the entire employee lifecycle and ensuring efficient HR processes in recruitment, engagement, and compliance.Key Responsibilities Manage the complete recruitment cycle and collaborate with hiring managers for final selections. Work closely with hiring managers to identify team needs and facilitate a seamless recruitment experience. Oversee HR administration, including maintaining employee records and managing annual leave. Assist with performance evaluations and feedback processes. Plan and coordinate internal events and employee engagement initiatives. Provide guidance to employees on HR policies and address inquiries. Coordinate compensation and benefits processes alongside management. Ensure adherence to local labor laws and organizational policies. Participate in the continuous enhancement of HR practices. Requirements 2–4 years of experience in HR or people operations. Hands-on experience with candidate screening and interviewing. Solid understanding of HR processes including leave management, evaluations, and policy adherence. Good comprehension of labor law and HR compliance. Excellent communication and organizational abilities. Fluent in English. Proactive mindset with strong problem-solving skills. Benefits Competitive remuneration package. Extra private medical insurance. Company laptop and mobile device. Mobile plan. Hybrid working model (2 days at home, 3 days in the office). Additional 2 days off annually. Early Friday leave during summer months. Excellent internal career opportunities.

Join our dynamic team at Nynn as a Barista, where your passion for coffee meets exceptional service. As a Barista, you will be responsible for crafting high-quality beverages, creating a welcoming atmosphere, and providing outstanding customer service. We value creativity and dedication, and we are looking for someone who can bring their unique flair to our café.

Domes Resorts is looking for a Financial Analyst to join the team in Athens. This role supports financial decision-making throughout the organization and works closely with various departments. Key responsibilities Analyze financial data from a range of sources Prepare scheduled and ad hoc financial reports Collaborate with other departments to maintain accuracy and compliance Provide insights that help guide strategic business choices Location This position is based in Athens, Attica, Greece.

iKnowHow SA is an innovative leader in Software and Robotics Solutions, operating on a global scale. Our mission is to empower businesses through cutting-edge software and robotics technologies. As a rapidly expanding company with a forward-thinking vision, we are dedicated to creating a dynamic and collaborative work environment that nurtures creativity and technical excellence.We are seeking a proactive and driven IT Business Analyst to join our team and contribute to exciting new outsourced projects.The IT Business Analyst serves as the essential link between the Business Units and the IT Department. This role involves the systematic collection, evaluation, prioritization, and high-level analysis of business requests from all Business Units. This is a critical role that ensures IT requests are accurately documented and transformed into actionable high-level requirements, which are then integrated into the overarching demand backlog after thorough qualification. The position reports to the IT Project Management & Business Analysis Manager.Key ResponsibilitiesRegularly consolidates, reviews, and evaluates demand requests to maintain a unified and transparent IT Demand Backlog.Facilitates Demand Review Boards / Steering Committees, presenting insights and supporting strategic decision-making.Tracks each demand item throughout its lifecycle until handover to IT delivery teams.Conducts initial scoping and preliminary analysis to validate business needs and expected outcomes in collaboration with Demand requestors.Analyzes current business processes, identifies gaps, and documents findings in high-level Business Requirements Documents.Defines initial acceptance criteria and high-level user stories to aid in estimation and planning.Collaborates with Technical Leads to evaluate feasibility, constraints, and alignment.Acts as the primary point of contact for IT demand intake and prioritization discussions.Builds strong relationships with Business Units, ensuring a deep understanding of their objectives and challenges. Communicates effectively regarding timelines, prioritization decisions, dependencies, and IT resource limitations, setting realistic expectations and fostering transparency between business and IT stakeholders.Supports the IT governance framework by maintaining KPIs, dashboards, and reporting mechanisms.