Join Novibet as an Analytics Engineer

Join Novibet as an Analytics Engineer!Are you prepared to step into a pivotal position within a vibrant and rapidly advancing company? If you have a keen enthusiasm for Data Analytics and excel in a high-energy environment, this could be the perfect opportunity for you.About UsEstablished in 2010, Novibet is a prominent GameTech company operating across Europe, the Americas, and other regions (including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand). With hubs in Greece, Malta, Brazil, and Mexico, we proudly employ over 1,200 professionals globally. Our commitment to innovation ensures that we remain at the cutting edge of technological developments, continually pushing limits to provide seamless entertainment and online gaming experiences to our growing customer base.Why Choose Novibet?At Novibet, you will find the support and empowerment to thrive, focusing on personal and professional growth while engaging with a team of innovators who adapt to new challenges. We are dedicated to cultivating a positive, inclusive, and supportive workplace culture, enabling every individual to flourish.Become part of a team of more than 1,200 people worldwide, where collaboration, innovation, and personal development are deeply valued.Your RoleWe are on the lookout for a proficient Analytics Engineer to join our expanding BI/Analytics Engineer team at Novibet. In this capacity, you will design, construct, and maintain scalable data pipelines and curated datasets that empower analytics, reporting, and strategic decision-making across the organization. You will collaborate closely with Data Analysts, BI Analysts, and work alongside the Data Analytics Team to guarantee reliable, high-quality data products within Azure Databricks.Key ResponsibilitiesDesign, maintain, and optimize scalable ETL/ELT pipelines to effectively process and exchange data throughout our analytics ecosystem.Develop and sustain robust transformations in Azure Databricks, ensuring pipelines accommodate large workloads, intricate business logic, and integrations.Collaborate with Data Analysts and BI Analysts to provide analytics-ready datasets that fulfill reporting, KPI, and visualization needs (Tableau/Looker/Power BI or equivalent).Continuously assess and enhance the BI/data platform, focusing on reliability, scalability, efficiency, monitoring, and cost-effectiveness.Implement and promote data quality practices (validation checks, reconciliation, testing patterns) to enhance trust in reporting and decision-making.Address issues and maintain existing pipelines, datasets, and related business processes; conduct root-cause analysis and apply long-term solutions.Foster a culture of continuous improvement and knowledge sharing, including documentation, best practices, and reusable components.

Become a vital part of Novibet as our Senior Digital Analytics Lead!Are you set to take on a pivotal position in a vibrant and expanding organization? If you have a deep-rooted enthusiasm for analytics and excel in a rapid-paced setting, this opportunity might be the perfect fit for you.About UsEstablished in 2010, Novibet is a prominent GameTech enterprise operating across Europe, the Americas, and other regions including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With operational hubs in Greece, Malta, Brazil, and Mexico, our workforce exceeds 1,200 employees globally. We are dedicated to remaining at the cutting-edge of technological advancements, constantly pushing boundaries to deliver seamless entertainment and online gaming experiences to our expanding clientele.Why Choose Novibet?At Novibet, we empower you to achieve excellence, prioritizing growth through engagement and learning as part of an innovative and proactive team that continually adapts to new challenges. We are equally devoted to nurturing a positive, inclusive, and supportive workplace culture that allows every team member to flourish.By joining us, you will be part of a global team that values collaboration, innovation, and personal development.Your RoleAs the Senior Digital Analytics Lead at Novibet, your primary focus will be to ensure the integrity of our tracking ecosystem while extracting valuable insights from our digital analytics data. You will take ownership of the tracking architecture, measurement framework, and analytics insights across both web and native mobile applications, empowering various teams within the organization to make informed, data-driven decisions.Key ResponsibilitiesManage and oversee the tracking and measurement infrastructure across web and native mobile applications.Design, implement, and validate event-based tracking to guarantee accurate and dependable data collection.Lead the implementation of Google Tag Manager (GTM), ensuring script governance and deployment.Define and uphold tracking specifications and data layer structures that align with business KPIs.Ensure data accuracy, consistency, and governance, conducting quality assurance, debugging, and troubleshooting as necessary.Oversee tracking implementation for native mobile applications (iOS & Android) in coordination with development teams.Analyze user behavior and performance data using Google Analytics (GA4) and other analytical tools.Provide actionable insights and recommendations to support Product, Marketing, and Business teams.Identify trends, user behavior patterns, and optimization opportunities throughout the customer journey.Develop and maintain reports and dashboards to facilitate informed decision-making.Collaborate with cross-functional teams to drive business objectives.

Become an integral part of Novibet as a Cybersecurity Threat Analyst!Are you eager to play a pivotal role in a vibrant and rapidly expanding organization? If you are passionate about scrutinizing attacker behavior, analyzing logs, and synthesizing complex signals into actionable intelligence, this position is tailored for you.About UsEstablished in 2010, Novibet is a premier GameTech company operating across Europe, the Americas, and various regions worldwide, including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With operational hubs in Greece, Malta, Brazil, and Mexico, we boast a workforce of over 1,200 employees. Our commitment to innovation ensures we remain at the forefront of technological advancements, continually enhancing the entertainment and online gaming experiences for our ever-growing customer base.Why Choose Novibet?At Novibet, we empower our team members to thrive, emphasizing growth through collaboration and continuous learning. We cultivate a positive, inclusive, and supportive workplace culture that allows every individual to excel. Join our global team of over 1,200 individuals who value collaboration, innovation, and personal development.Your RoleWe are in search of a dedicated Threat Analyst to join and fortify the Novibet Cybersecurity Team. In this essential role, you will be at the forefront of our security operations—detecting threats, investigating incidents, and ensuring we stay one step ahead of potential attackers.You will analyze alerts, investigate suspicious activities, and transform security data into meaningful insights. In addition to responding to incidents, your proactive approach will enhance our detection capabilities, engage in threat hunting, and utilize threat intelligence to pinpoint emerging risks and adversary behaviors that could impact our environment.Investigate and triage security alerts generated by our SIEM and cybersecurity platforms.Conduct thorough analysis of security incidents across EDR, SIEM, cloud, and network environments.Validate alerts to ascertain whether they indicate malicious activity and assess the severity of incidents.Participate in incident response activities, including containment, eradication, and recovery.Perform root cause analysis (RCA) and document findings to enhance detection and response capabilities.Engage in proactive threat hunting using hypotheses, telemetry analysis, and intelligence sources.Enhance detection capabilities through alert tuning, detection engineering, and SOC playbooks.Collaborate with IT, Cloud, DevOps, and Engineering teams to strengthen the organization's overall security posture.Contribute to SOC metrics, reporting, and post-incident reviews.

Become a Customer Care Agent with Novibet!Are you eager to play a pivotal role in a thriving, fast-paced organization? If you have a genuine passion for customer service and excel in dynamic environments, this could be the perfect opportunity for you.About UsEstablished in 2010, Novibet is a leading GameTech company operating across Europe, the Americas, and various ROW countries, including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With operational hubs located in Greece, Malta, Brazil, and Mexico, we proudly employ over 1,200 individuals worldwide. Our commitment to technological innovation allows us to continuously enhance online gaming experiences for our rapidly growing customer base.Why Choose Novibet?At Novibet, we empower our employees to thrive, emphasizing professional development through active listening and learning. As part of our team of forward-thinking and proactive individuals, you will adapt to new challenges while contributing to a positive, inclusive workplace culture that supports personal growth.Join us and be part of a collaborative team that values innovation and teamwork.Your RoleAs a Customer Care Agent, you will serve as the first point of contact for our customers, addressing inquiries related to account management and betting options. You will resolve issues such as payment errors and accessibility challenges to ensure a smooth customer experience.Key ResponsibilitiesAssist customers through live chat, phone, email, and social media with various account queries, including payments, logins, verification, and betting inquiries.Respond to customer inquiries promptly and effectively.Manage complaints and provide appropriate solutions.Escalate unresolved requests and issues to relevant internal departments, ensuring follow-up until resolution.Document inquiries, feedback, and complaints.Enhance customer experience by providing feedback to the Product teams.What We SeekHigh School Diploma or equivalent from an accredited institution.Fluency in English and Greek; additional languages are a plus.Previous experience in a similar role or in a call center is advantageous.Proficient in computer skills.Exceptional communication and interpersonal skills.Willingness to work on a shift rotation.Our OfferAt Novibet, we genuinely value our team members! In our engaging, fast-paced environment, we encourage everyone to realize their full potential and enjoy the journey. Here’s how we support that:Competitive Compensation: Attractive salary packages. Positive Work Environment: A vibrant, inclusive culture that fosters collaboration.

Step into the role of Service Manager at Novibet!Are you eager to embrace a pivotal position within a vibrant and rapidly expanding company? If you possess a fervor for Service Management and excel in a fast-paced setting, this opportunity may be your perfect fit.About UsEstablished in 2010, Novibet is a leading GameTech enterprise with operations across Europe, the Americas, and various other regions, including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With a team of over 1,200 professionals and hubs in Greece, Malta, Brazil, and Mexico, we are dedicated to remaining at the forefront of technological innovation, continually pushing boundaries to deliver seamless entertainment and exceptional online gaming experiences to a rapidly growing customer base.Why Choose Novibet?At Novibet, we empower our employees to thrive, emphasizing growth through active listening and learning as part of a team of innovators and doers who are adaptable to new challenges. We are equally committed to cultivating a positive, inclusive, and supportive workplace culture that enables every individual to succeed.Join us and be part of a global team that values collaboration, innovation, and personal development.Your ResponsibilitiesManage the effective implementation of Incident, Problem, and Change Management processes based on ITIL best practices.Act as the main point of contact for service-related issues, escalations, and significant incidents, ensuring timely resolution, root cause analysis, and reporting for critical and high-severity incidents.Monitor service performance in relation to SLAs and KPIs, analyze trends, and execute corrective and preventive measures as necessary.Lead continuous improvement initiatives aimed at enhancing service quality, operational efficiency, and customer satisfaction.Serve as the key liaison between technical teams, business units, and customers, ensuring clear communication and alignment of priorities for effective service delivery.Collaborate closely with Development, Product Management, and Product Owners to track ongoing issues and upcoming feature releases that impact service delivery and actively participate in release and delivery planning.Communicate service status, capabilities, risks, and planned changes to stakeholders, including executive leadership and business users.Evaluate service and project risks, proposing and implementing mitigation strategies to uphold service stability and performance.Maintain and continuously enhance the Services Configuration Management Database (CMDB), ensuring accuracy and alignment with operational realities.Work closely with Global Service Managers to proactively identify and resolve issues affecting specific countries or regions, ensuring consistency and high-quality service delivery.

Join Novibet as a Data Product Owner!Are you ready to play a pivotal role in a vibrant and rapidly expanding company? If you possess a deep passion for Product Development and thrive in managing priorities within a fast-paced environment, this opportunity is tailored for you.About UsEstablished in 2010, Novibet is a prominent GameTech company, actively operating across Europe, the Americas, and various ROW countries including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With operational hubs in Greece, Malta, Brazil, and Mexico, our diverse team of over 1,200 employees is dedicated to embracing technological advancements, consistently pushing the limits to deliver seamless entertainment and exceptional online gaming experiences to our rapidly growing customer base.Why Choose Novibet?At Novibet, we empower our employees to excel, emphasizing growth through active listening and learning within a collaborative environment of forward-thinkers who continuously adapt to new challenges. We are equally committed to nurturing a positive, inclusive, and supportive workplace culture that allows every individual to thrive.Join us, and you will become part of a global team that values collaboration, innovation, and personal development.Your ResponsibilitiesManage the backlog of Data Teams effectively.Serve as a liaison between business stakeholders and development teams, clarifying requirements and resolving discrepancies.Receive and prioritize business requests, translating them into detailed technical specifications and actionable plans.Contribute significantly to the roadmap development.Oversee data project progress to ensure timely delivery, testing, and deployment, while providing domain knowledge and technical expertise.Facilitate backlog refinement sessions, track release cycles, and enhance overall operational efficiency, while coordinating maintenance and issue resolution.Apply the Pareto principle to deliver 80% of the solution in 20% of the time.Ensure the team maintains momentum through all phases of product development.Oversee the development cycle and communicate progress to stakeholders.Proactively remove any impediments for the teams.Ensure the quality of the delivered features is maintained.Your QualificationsBSc/MSc degree in a relevant field related to Information Technology.A minimum of 3 years of experience in roles such as Product Owner, Product Manager, or Project Manager, preferably within the gaming technology sector.Proven experience managing medium to large/complex projects with multiple dependencies, utilizing Agile (Scrum) methodologies for planning, implementation, and business application support, including change and release management.Team management experience is preferred.Strong analytical and problem-solving skills.

Become a Premium Customer Care Agent with Novibet!Are you eager to play a pivotal role in a vibrant and rapidly expanding organization? If you have a strong commitment to delivering exceptional customer service and excel in a fast-paced setting, we invite you to explore this exciting opportunity.About UsEstablished in 2010, Novibet is a leading GameTech company operating across Europe, the Americas, and other regions including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With over 1200 talented employees and offices in Greece, Malta, Brazil, and Mexico, we are dedicated to leveraging cutting-edge technology to provide seamless entertainment and online gaming experiences to our ever-growing global customer base.Why Choose Novibet?At Novibet, we empower our team members to thrive by fostering a culture of growth, continuous learning, and collaboration. Our commitment to creating a positive and inclusive workplace ensures that every team member can reach their fullest potential. Join us and be part of a diverse team that values innovation and personal development.Your RoleAs a Premium Customer Care Agent within Novibet's VIP team, you will serve as the primary point of contact for our esteemed clients, delivering swift and personalized support mainly through chat. You will address inquiries regarding account management and betting options, while addressing issues such as payment errors or access difficulties with professionalism and discretion, guaranteeing an unparalleled customer experience.Your ResponsibilitiesServe as the first point of contact for our VIP clientele, delivering prompt and tailored assistance primarily through chat, and through email or other channels as needed.Handle and resolve customer complaints with professionalism, empathy, and discretion.Collaborate with internal teams to ensure efficient resolution of complex cases.Actively listen to client needs and anticipate potential issues before they arise.Uphold high standards of confidentiality in all client communications.Provide feedback to contribute to the continuous enhancement of the VIP customer experience.

Join the innovative team at Novibet as an Site Reliability Engineer!Are you prepared to play a pivotal role in a vibrant, rapidly expanding company? If you possess a strong commitment to reliability and scalability and thrive in a high-energy environment, this is the perfect opportunity for you.About UsEstablished in 2010, Novibet is a leading GameTech company with a presence across Europe, the Americas, and other regions, including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With operational hubs in Greece, Malta, Brazil, and Mexico, our workforce exceeds 1,200 employees globally. We are dedicated to leveraging cutting-edge technology to provide seamless entertainment and gaming experiences to our ever-growing customer base.Why Work with Novibet?At Novibet, we empower our employees to excel by fostering a culture of growth through continuous learning and adaptation. Our team of forward-thinkers is dedicated to tackling new challenges while maintaining a positive, inclusive, and supportive workplace where everyone can flourish.Join our global team of over 1,200 dedicated professionals who value collaboration, innovation, and personal development.Your ResponsibilitiesAct as the primary on-call responder for platform incidents.Lead triage efforts, collaborate with DevOps and Engineering teams, and manage resolution processes from start to finish.Conduct comprehensive post-incident reviews to address root causes, not just close tickets.Manage the complete observability stack, including alerting, dashboards, log aggregation, and distributed tracing.Establish and uphold standards for defining service health across critical services.Refine alert thresholds to minimize noise and enhance signal quality.Systematically work to reduce the frequency and impact of future incidents.Analyze trends, monitor SLI/SLO performance, and pinpoint chronic issues.Drive enhancements in platform configuration, architecture, and operational practices.Identify and eliminate manual and repetitive operational tasks.Create runbooks, self-healing scripts, and tools for automated remediation.Enhance organizational resilience beyond just improving team efficiency.Establish and monitor Service Level Indicators and Objectives in collaboration with Service Managers.Serve as the technical advocate during reliability discussions.Collaborate with Engineers to embed reliability into releases, capacity planning, and load testing.Work with DevOps on strengthening infrastructure.Participate in release planning as a reliability checkpoint before critical deployments.

Join Novibet as a Product Owner for our Sportsbook division, where you will play a pivotal role in shaping our product strategy and ensuring we deliver an exceptional user experience. You will collaborate closely with cross-functional teams to define and prioritize product features, facilitate agile processes, and drive product development from conception through to launch.

Join Novibet as a Procurement Specialist!Are you eager to play a vital role in a thriving and dynamic organization? If you possess a strong enthusiasm for procurement and excel in fast-paced settings, this opportunity could be perfect for you.About UsEstablished in 2010, Novibet is a prominent GameTech company with operations spanning Europe, the Americas, and various other regions including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With offices located in Greece, Malta, Brazil, and Mexico, we proudly employ over 1,200 individuals across our global footprint. Our commitment lies in leveraging cutting-edge technology to deliver unparalleled entertainment and online gaming experiences to our rapidly growing clientele.Why Choose Novibet?At Novibet, we empower our team members to thrive, fostering a culture of growth through continuous learning and adaptation. We prioritize a positive, inclusive, and supportive workplace that enables every individual to flourish. By joining us, you become part of a collaborative team that values innovation and personal development.Your RoleAs a Procurement Specialist, you will play a crucial role in facilitating procurement activities across various Professional Services categories. This position is essential for promoting operational excellence in sourcing, supplier management, and procure-to-pay processes.Key ResponsibilitiesAssist in procurement activities across Professional Services categories (consulting, finance, legal, HR, and outsourced services)Execute sourcing strategies that align with business goalsConduct thorough market research and supplier benchmarking to support informed decision-makingIdentify opportunities for cost savings and process improvementsReview and validate Purchase Requisitions (PRs), managing Purchase Orders (POs) according to established termsFacilitate approval workflows in line with internal governance and authorization standardsParticipate in RFx processes (RFQ/RFP), including documentation preparation and supplier communicationAnalyze supplier proposals and assist in the evaluation and selection processCollaborate with Finance and suppliers to resolve invoicing discrepancies and ensure seamless service deliverySupport supplier onboarding, due diligence, and contract management activitiesServe as a primary contact for internal stakeholders, offering guidance on procurement processes and best practices

At Satori Analytics, we are dedicated to transforming industries through innovative algorithms, enhancing clarity for global brands using Data & AI. Our advanced solutions range from cloud-based systems for fintech to predictive analytics for airlines, effectively managing the entire data lifecycle from ingestion to AI application.As a rapidly expanding scale-up with a team of over 100 technical professionals—including Data Engineers, Data Scientists, and more—we provide cutting-edge analytics solutions across sectors such as FMCG, retail, manufacturing, and financial services. Join us in leading the data revolution in South-Eastern Europe and beyond!What to Expect in Your Role: Independently design and sustain scalable ETL pipelines within a collaborative project team, delivering clean, analytics- and AI-ready data. Utilize SQL, Python, PySpark, and tools like MS Fabric, Azure Data Factory, Databricks, and Snowflake to develop, optimize, and automate data processes. Create resilient ETL processes, scalable data models, and optimized design patterns for analytics and BI workloads. Guarantee data quality and governance via automated checks, monitoring, source-to-target mapping, data lineage, and continuous enhancements. Collaborate with cross-functional teams to comprehend data requirements, business semantics, and deliver high-quality solutions. Troubleshoot, optimize, and support production pipelines to ensure seamless data flow. Employ Git and Agile methodologies to work efficiently in collaborative, iterative projects.

Become a pivotal part of Novibet as a Customer Retention & Growth Specialist!Are you eager to embrace a vital position in a thriving and innovative company? If your heart beats for exceptional customer service and you excel in a fast-paced setting, this opportunity is tailor-made for you.About UsEstablished in 2010, Novibet is a pioneering GameTech enterprise operating across Europe, the Americas, and various other regions including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With hubs in Greece, Malta, Brazil, and Mexico, our workforce exceeds 1,200 talented individuals globally. We are dedicated to leading the way in technological innovation, consistently breaking new ground to deliver unmatched entertainment and online gaming experiences to our rapidly growing clientele.Why Choose Novibet?At Novibet, we empower our team members to thrive, emphasizing growth through collaboration and continuous learning among a community of visionaries and proactive individuals who adapt to new challenges. We are equally committed to nurturing a positive, inclusive, and supportive workplace culture that enables everyone to flourish.Join us, and become part of a global team that values cooperation, innovation, and personal development.Your RoleAs a Customer Retention and Growth Specialist at Novibet, your primary responsibility will be to keep our customers informed about the latest promotions and offers. You will interact with existing clients via phone and email, ensuring they are aware of special deals and bonuses to enrich their betting experiences.Key ResponsibilitiesReach out to existing customers to reactivate dormant accounts.Promote tailored campaigns and special offers based on customer preferences.Anticipate client needs and address them proactively.Build strong relationships with customers to enhance their engagement.Develop and implement customer retention strategies to foster loyalty.Collaborate with the CRM team and other departments to achieve optimal campaign results.Maintain and update the customer database for targeted marketing initiatives.Enhance customer satisfaction by incorporating client feedback into practices.QualificationsPrevious experience in a similar sales or customer care role.Strong academic background.Good understanding of online gaming products.Fluency in both Greek and English.Proficient in computer skills.Exceptional communication and interpersonal abilities.Results-oriented and customer-focused mindset.Willingness to work flexible shifts.What We OfferAt Novibet, we genuinely value our people! Within our vibrant, dynamic, and fast-paced environment, we provide opportunities for career growth and personal development.

Become a valued member of Novibet as a Technical Operations Analyst!Are you passionate about Technology and eager to play a pivotal role in a vibrant, expanding organization? If you thrive in a fast-paced environment, we invite you to explore this exciting opportunity.About UsEstablished in 2010, Novibet is a leading GameTech company with operations across Europe, the Americas, and various countries including Greece, Brazil, Ireland, and New Zealand. With over 1,200 employees and offices in Greece, Malta, Brazil, and Mexico, we are dedicated to remaining at the forefront of technological innovation, consistently enhancing the online gaming experience for our growing customer base.Why Choose Novibet?At Novibet, we empower our team members to excel, focusing on growth and continuous learning. Join a community of innovative thinkers and problem solvers who adapt to new challenges and contribute to an inclusive and supportive workplace culture.Join our global team of over 1,200 professionals who value collaboration, creativity, and personal development.Your Role:As a Technical Operations Analyst, you will be an integral part of our team, providing essential support for internal processes and business teams on our platform. You’ll collaborate closely with a friendly, dedicated group of professionals, tackling complex problems and ensuring swift results. Your responsibilities will encompass all facets of troubleshooting critical 24/7 client operations.Key Responsibilities:Deliver first-level technical support to address, investigate, and resolve escalated incidents and service requests via our internal Service Management system.Facilitate escalation to internal support teams for issues that require further resolution and monitor incidents until they are resolved.Implement the incident management process to restore services and normalize platform operations as quickly as possible (using Atlassian Jira ITSM).Engage in proactive monitoring of live production environments and manage events based on internal dashboards and alerts generated by monitoring tools (Prometheus, Grafana).Conduct tests to identify and confirm application defects and issues with external service providers, coordinating with relevant stakeholders.Collaborate with development teams to investigate and retrieve real-time production logs (ELK Stack - Kibana).Execute IT operations procedures efficiently to support the team’s objectives.

As a Safer Gaming & Player Protection Analyst at Novibet, you will play a vital role in ensuring a secure and responsible gaming environment. Your expertise will help in analyzing player behavior and implementing effective protection strategies to promote a safe gaming experience. Join our team and contribute to our commitment to player safety.

Join Novibet as our next Creative Online Casino Slots Animator at our vibrant offices in Athens! We are eager to expand our Casino team with talented individuals.About UsEstablished in 2010, Novibet is a leading GameTech company with a strong presence in Europe, the Americas, and other regions including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With over 1,300 dedicated employees across our hubs in Greece, Malta, Brazil, and Mexico, we are relentless in our pursuit of technological excellence, striving to deliver exceptional entertainment and gaming experiences to our growing clientele.Why Choose Novibet?At Novibet, we believe in empowering our team members to shine. We prioritize personal and professional growth through collaboration and innovation in a dynamic environment. Our commitment to fostering an inclusive and supportive workplace culture ensures that every individual has the opportunity to thrive.As a part of our international team, you will engage with like-minded individuals who value creativity, teamwork, and continuous learning.Your RoleCreate and develop captivating animated graphics and special effects for our slot machines and casino games.Enhance animated characters and effects to elevate player engagement and experience.Collaborate with the Concept Artist and Casino team to uphold the highest quality standards in our games.Stay informed on the latest industry trends and animation techniques to refine your craft.

Join Novibet as an IT Operations Team Leader!Are you ready to assume a pivotal role in a vibrant and rapidly expanding company? If you are passionate about IT Operations and thrive in a dynamic environment, this opportunity is tailor-made for you.About UsFounded in 2010, Novibet is a premier GameTech company with a robust international footprint. We operate across various markets, including Greece, Cyprus, Ireland, Canada, Brazil, Mexico, Chile, Ecuador, Finland, Italy, and New Zealand. Our offices in Greece, Malta, and Brazil are dedicated to providing unmatched sports betting and online gaming experiences to our growing customer base.Why Choose Novibet?At Novibet, we take pride in being certified as a Great Place to Work since 2021, reflecting our dedication to fostering a positive, inclusive, and supportive work atmosphere. Join us, and be part of a global team of over 1,000 individuals who prioritize collaboration, innovation, and personal development.Your ResponsibilitiesLead and mentor the IT Operations team, offering guidance and support to team members.Ensure the seamless functionality of systems, networks, and infrastructure, monitoring performance and addressing any issues that arise.Collaborate with Development and DevOps teams to ensure smooth integration and alignment of IT operations.Establish and uphold best practices and processes for IT operations, ensuring compliance with security and regulatory standards.Oversee the planning, execution, and management of IT projects and initiatives.Manage vendor relationships and contracts for IT services and equipment procurement.Stay abreast of industry trends and advancements in IT operations, identifying opportunities for enhancement and innovation.Your QualificationsBachelor's degree in Computer Science, Information Technology, or a related discipline.Demonstrated experience in a leadership role within IT operations.In-depth knowledge of IT infrastructure, including networks, systems, and cloud services.Familiarity with ITIL practices and frameworks.Exceptional problem-solving and decision-making abilities.Strong communication and interpersonal skills.Ability to thrive under pressure and manage multiple priorities effectively.Experience in the gaming or online betting industry is desirable but not mandatory.Our OfferingsWe genuinely value our team at Novibet! In our energetic and fast-paced environment, we encourage everyone to reach their full potential while enjoying the journey. Here’s how we support you:Competitive Compensation: Attractive salary and bonus structure.‍Health Insurance: Comprehensive health benefits.Paid Time Off: Generous vacation policy.

Become a part of Novibet as a Junior Pre-Event Trader specializing in US Sports!If you have a passion for US sports and excel in a fast-paced environment, this is an exciting opportunity for you. Join our innovative team and contribute to our growth!About UsEstablished in 2010, Novibet is a leading GameTech company with a presence across Europe, the Americas, and various other regions. Our operations span Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand, employing over 1,200 talented individuals. We are dedicated to leveraging cutting-edge technology to provide exceptional online gaming and entertainment experiences for our ever-growing customer base.Why Work with Us?At Novibet, we empower our employees to excel and prioritize personal growth through collaboration and continuous learning. Our workplace culture is positive, inclusive, and supportive, allowing every individual to thrive. Be part of a global team that values innovation and teamwork!Your RoleIn the capacity of a Junior Pre-Event Trader (US Sports), you will focus on delivering outstanding sports offerings, enhancing customer experiences, and managing risk across various US sports events.Key ResponsibilitiesCompile odds both manually and through automated data feeds.Manage risk effectively for American Football, Baseball, Ice Hockey, and other US Sports to achieve optimal pre-event margins.Conduct customer profiling on a comprehensive and bet-by-bet basis.Enhance the performance of trading tools.Deliver a comprehensive and industry-leading sports offering.Develop and manage analytical tools for odds creation based on data.Proactively monitor competitors’ offers and products, providing insights to enhance competitiveness.Identify risks and implement strategies to mitigate them effectively.QualificationsPrevious experience in a relevant role is advantageous.A strong enthusiasm for NFL, MLB, NHL, with solid knowledge of US sports.Good understanding of sports odds.Exceptional attention to detail with strong analytical and numerical skills.A data-driven mindset with a passion for customer-centric solutions.Able to thrive in a fast-paced and challenging environment.Strong computer proficiency, especially in advanced MS Excel.A proactive and positive attitude.

Join Our Team as a Customer Care Agent at Novibet!Are you ready to contribute to a vibrant and rapidly growing company? If you possess a strong passion for customer service and excel in a fast-paced environment, this opportunity is tailored for you.About NovibetFounded in 2010, Novibet is a leading GameTech company making waves across Europe, the Americas, and various other regions including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With operational hubs in Greece, Malta, Brazil, and Mexico, and a talented team of over 1,200 employees, we are committed to harnessing cutting-edge technologies to provide seamless entertainment and exceptional online gaming experiences to our expanding customer base.Why Choose Novibet?At Novibet, we foster growth through a culture of listening and learning, encouraging our team members to adapt to new challenges. We are dedicated to nurturing a positive, inclusive, and supportive workplace that empowers everyone to thrive. Join a collaborative team of more than 1,200 individuals worldwide who value innovation, teamwork, and personal development.Your RoleAs a Customer Care Agent, you will be the first point of contact for our customers, assisting with inquiries related to account management and betting options. Your expertise will help resolve issues such as payment errors or access difficulties, ensuring a smooth customer experience.Part-time agents will work 4-hour shifts in the afternoon/evening (17:00–21:00 / 18:00–22:00 / 19:00–23:00).Your ResponsibilitiesProvide support to our customers via live chat, phone, email, and social media regarding various account queries, including payments, logins, verifications, and betting inquiries.Respond swiftly to customer inquiries.Handle complaints and offer suitable solutions.Direct unresolved requests and issues to the appropriate internal departments and follow up on resolutions.Document inquiries, comments, and complaints.Improve customer experience by sharing feedback with Product teams.Your QualificationsHigh School Diploma or equivalent from an accredited institution.Fluency in English and Greek; knowledge of additional languages is a plus.Previous experience in a similar position or a call center is advantageous.Strong computer skills.Excellent communication and interpersonal abilities.Willingness to work flexible shifts.What We OfferAt Novibet, we truly value our team members! In our lively, dynamic, and fast-paced environment, we encourage everyone to realize their full potential.

Join Novibet as a VIP Team Leader in Athens, where you will be at the forefront of delivering exceptional experiences to our VIP clients. Your role will be pivotal in managing our VIP program, ensuring that each client receives personalized attention and tailored services that exceed their expectations.The ideal candidate will possess strong leadership skills, a passion for customer service, and the ability to analyze client needs effectively. Your strategic insights will help shape our VIP offerings, fostering long-lasting relationships and driving customer satisfaction.

Join the vibrant team at Novibet as our next Online Casino Concept Artist in Athens!Our Casino department is expanding, and we are thrilled to welcome new talent!About UsFounded in 2010, Novibet is a leading GameTech company with a strong presence in Europe, the Americas, and various ROW countries including Greece, Brazil, Ireland, and New Zealand. With over 1,200 dedicated employees across our hubs in Greece, Malta, Brazil, and Mexico, we are committed to pioneering the latest technology and delivering unmatched online gaming experiences to our rapidly growing customer base.Why Choose Novibet?At Novibet, we empower our team members to excel by fostering a culture of growth, collaboration, and innovation. We value diverse perspectives and are dedicated to creating an inclusive workplace where everyone can thrive. Be a part of our global team of over 1,300 professionals who share a passion for gaming and creativity!As an Online Casino Concept Artist, you will be instrumental in crafting the visual identity and player experience for our slot machines and casino games, enhancing the marketability and success of our products.Your Responsibilities:Develop imaginative and visually captivating concepts for slot machines and casino games.Create mood boards, sketches, and concept art to effectively communicate and refine your visual ideas.Iterate designs based on stakeholder feedback to align with project objectives and player expectations.Conduct research on industry trends, player preferences, and competitor offerings to inform your design choices.Ensure visual consistency and coherence across various game elements.