Italian Customer Advisor | Athens, Greece

Join Cross Border Talents as an Italian Customer Advisor in Athens, Greece! Since 2014, we have been tackling the Digital Skills' Shortage with our expert team of Global Recruiters and advanced Algorithms. Our mission is to bridge the gap between exceptional Talent and leading Employers in stunning locations, enhancing our candidates' life experiences. Our commitment to excellence is reflected in the three Seals of Excellence awarded by the European Commission. With over 1,000 job openings monthly across ten EU countries, are you ready to be part of our success story?Looking to gain professional experience while living in Athens? Picture yourself enjoying vibrant city life and amazing opportunities after work.Utilize your language and technology skills by joining one of the leading BPO companies in Athens. Our client is a global industry leader, dedicated to providing superior service to their customers while collaborating with prestigious international brands.Your Role as a Customer Advisor:Represent a renowned global brand.Become part of a diverse and inclusive team.Cultivate customer relationships to deliver exceptional experiences.Diagnose issues utilizing open-ended questions, support documents, and system training.Provide solutions to common inquiries and challenges.

Cross Border Talents is actively seeking fluent Italian speakers for an exciting opportunity in Greece. Are you ready to embark on a new adventure abroad?Your Role as a Customer Technical Advisor:Handle and register customer inquiries via toll-free phone lines;Ensure precise data entry of customer inquiries, questions, and feedback in the customer service database;Address client complaints according to company policy and record them accurately;Respond to all support calls and emails promptly and within set SLAs;Utilize troubleshooting techniques, including open-ended questions and support documentation;Provide solutions to common issues and frequently asked questions.

Join Cross Border Talents as an Italian Customer Advisor in Athens, Greece! Since 2014, we have been addressing the global digital skills shortage through innovative recruitment strategies and advanced algorithms. Our mission is to connect talented individuals with top employers in stunning locations, ensuring a high quality of life for our candidates. Our commitment to excellence is reflected in the three awards we have received from the European Commission. With over 1,000 job openings across 10 EU countries every month, we invite you to be a part of our success story. Are you eager to gain professional experience while enjoying the vibrant city of Athens? If you possess language and tech skills, this is the opportunity for you! As a valued customer support agent for one of Greece's largest BPO companies, you will provide exceptional service, representing prestigious global brands. Your Role as a Customer Advisor: Serve as an ambassador for a renowned global brand; Thrive in a multicultural workplace; Foster customer relationships to deliver outstanding experiences; Utilize problem-solving techniques with effective questioning and available resources; Provide solutions for common queries and issues.

Cross Border Talents is currently seeking enthusiastic Italian speakers to join our team in Greece. If you're considering an exciting opportunity to relocate abroad and expand your career, we want to hear from you!Your Role as a Customer Technical Advisor:Handle and document customer inquiries via our free phone lines efficiently.Accurately input customer inquiries, questions, and feedback into our customer service database.Address client complaints and ensure they are logged according to our company's escalation policy.Respond to support calls and emails promptly, ensuring resolution within established service level agreements (SLAs).Utilize open-ended questions, support documentation, and system training to troubleshoot customer issues effectively.Provide solutions and recommendations for common issues and frequently asked questions.

Join Cross Border Talents as an Italian Customer Technical Advisor in the vibrant city of Athens, Greece! Are you ready to embark on an exciting international journey?Your Responsibilities: Handle and document customer inquiries via toll-free phone lines. Accurately input data regarding customer questions and feedback into our service database. Address client complaints in accordance with the company's escalation policy. Ensure all support calls and emails are resolved within agreed SLAs. Utilize effective troubleshooting techniques through open-ended questions and support documentation. Provide solutions for common issues and frequently asked questions.

Join our Dynamic Team as an Italian Customer Advisor in Athens, Greece! At Cross Border Talents, we have been tackling the global digital skills shortage since 2014, utilizing innovative recruiting methods and algorithms to connect extraordinary talent with premier employers in stunning cities that enhance our candidates' quality of life. Our commitment to excellence is backed by three prestigious awards from the European Commission, affirming the significance of our mission. With over 1,000 job openings each month across 10 EU countries, we invite you to be a part of this exciting journey!Are you eager to gain professional experience while enjoying the vibrant city of Athens? Picture yourself working in a thriving environment, with opportunities to develop your technology and language skills!As our Italian Customer Advisor, you will collaborate with one of the leading BPO companies in the industry, providing exceptional customer service for globally recognized brands. Your role will involve supporting customer inquiries and ensuring a positive experience.Your Responsibilities: Act as a representative for a well-known global brand; Engage in a multicultural work environment; Foster and maintain strong customer relationships to enhance their experience; Utilize troubleshooting techniques via open-ended questions, support documents, and system training; Provide insightful recommendations for common queries and challenges.

Cross Border Talents is actively seeking enthusiastic Italian speakers to join our team in Greece. Are you ready to embark on an exciting adventure abroad?Your Role as a Customer Technical Advisor:Address and document customer inquiries received via toll-free customer service lines.Input consumer inquiries, feedback, and questions into our customer service database with precision.Handle and log client complaints according to our escalation policy.Respond to support calls and emails, ensuring they are resolved within established service level agreements (SLAs).Troubleshoot issues by utilizing open-ended questions, support documentation, and system training.Provide solutions for common problems and frequently asked questions.

Cross Border Talents is currently seeking enthusiastic Italian speakers to join our team in the tourism sector, representing a prestigious hospitality brand in Greece. Are you ready for an exciting opportunity to relocate abroad and enhance your career?Your Responsibilities as a Customer Advisor:Attend to and document customer inquiries and questions received through toll-free phone lines.Ensure the accurate input of consumer data into our customer service database.Handle client complaints in accordance with our company's escalation policy.Respond to all support calls and emails promptly, ensuring they are resolved within agreed service level agreements (SLAs).Troubleshoot issues using guided questions, reference documents, and system training.Provide solutions to common issues and frequently asked questions.

Cross Border Talents is currently seeking enthusiastic Croatian speakers to join our dynamic team in Athens, Greece. Are you ready to embark on an exciting international career journey?Your Role as a Customer Advisor:Represent a prestigious global brand and deliver exceptional customer service.Thrive in a diverse and multicultural environment.Foster strong customer relationships to ensure a top-notch experience.Utilize open-ended questions and support materials to troubleshoot customer issues effectively.Provide insightful solutions to common inquiries and challenges.

Cross Border Talents is currently seeking enthusiastic German-speaking individuals to join our team in Athens, Greece. Are you ready to embark on an exciting international career adventure?Your Role as a Customer Technical Advisor: Handle and document customer inquiries via dedicated phone lines; Maintain precise records of customer inquiries, issues, and feedback in our customer service database; Address and accurately log client complaints following the company’s escalation policy; Ensure timely responses to all support calls and emails in accordance with established service level agreements (SLAs); Utilize open-ended questions, support documents, and system training to troubleshoot customer issues; Provide solutions and advice on common problems or frequently asked questions.

Cross Border Talents is actively seeking enthusiastic Bulgarian speakers to join our team in the vibrant city of Athens, Greece. Are you ready to embark on an exciting international journey?Your Role as a Customer Advisor:Act as a representative for a prestigious global brand.Thrive in a diverse, multicultural work environment.Foster strong customer relationships to ensure an outstanding customer experience.Utilize effective questioning techniques, support documentation, and system training to troubleshoot issues.Provide insightful solutions to common queries and challenges faced by customers.Requirements for the Customer Advisor:High School Diploma or higher qualification.Fluent in Bulgarian (native level).Proficient in English (C1 level).Typing speed of at least 20 words per minute.Exceptional active listening skills.Strong problem-solving abilities.Excellent troubleshooting skills.

Cross Border Talents is currently seeking enthusiastic Estonian speakers to join our dynamic team in Athens, Greece. Are you ready for an exciting international adventure?Your Role as a Customer Technical Advisor:Handle and document customer inquiries via free phone lines, ensuring a seamless customer experience;Accurately input consumer inquiries, questions, and feedback into our customer service database;Effectively manage client complaints in accordance with the company's escalation policies;Ensure all support calls and emails (when applicable) are addressed and resolved within the designated service level agreements (SLAs);Utilize open-ended questions and support documentation to troubleshoot issues;Provide insightful recommendations for frequently encountered problems and questions.

Join Cross Border Talents as a Finnish Customer Technical Advisor in the vibrant city of Athens, Greece. Are you ready to embark on a new adventure abroad?Your Responsibilities as a Customer Technical Advisor: Handle and document customer inquiries via complimentary phone lines; Accurately input consumer queries and feedback into our customer service database; Address client complaints according to our escalation policy and log them properly; Respond to all support calls and emails within the established SLAs, ensuring timely resolution; Troubleshoot issues using open-ended questions, support materials, and system training; Provide solutions to frequent issues and common questions.

Cross Border Talents is currently seeking enthusiastic Portuguese speakers to join our team in vibrant Athens, Greece. Are you ready to embark on an exciting journey abroad?Your Role as a Customer Technical Advisor: Handle and document customer inquiries received through toll-free phone lines; Maintain precise records of customer inquiries, questions, and feedback within our customer service database; Address client complaints in accordance with the company’s complaint escalation process; Ensure timely resolution of support calls and emails, in line with agreed service level agreements (SLAs); Utilize open-ended questions, support documentation, and system training to troubleshoot issues; Provide solutions to common problems and frequently asked questions.

Join Cross Border Talents as a Swedish Customer Advisor in the vibrant city of Athens, Greece! Since 2014, we have been tackling the Digital Skills Shortage with innovative global recruitment strategies and cutting-edge algorithms. Our mission is to bridge talented individuals with leading employers in stunning cities, enhancing the quality of life for our candidates. Our commitment to excellence has earned us 3 prestigious seals from the European Commission, highlighting the impact of our vision. With over 1000 job openings every month in 10 EU countries, we invite you to be part of our success story!Are you eager to gain professional experience while enjoying the breathtaking city of Athens, rich in culture and history? Picture yourself unwinding with surfing lessons after work!Utilize your language and tech skills in a dynamic environment! Join a top-tier BPO in Athens, where your role as a customer support agent involves delivering exceptional service to customers while collaborating with renowned global brands.Your Role as a Customer Advisor:Represent a prestigious global brand.Thrive in a multicultural setting.Cultivate customer relationships to deliver outstanding experiences.Utilize open-ended questions and support documents to troubleshoot effectively.Provide solutions to common inquiries and challenges.

Cross Border Talents is currently seeking enthusiastic Hungarian speakers to join our team in Athens, Greece. If you're considering an exciting career move abroad, we want to hear from you!Your Role as a Customer Technical Advisor: Handle and document consumer inquiries and questions received via our toll-free customer phone lines. Ensure precise data entry of customer inquiries, feedback, and questions in our customer service database. Address and record client complaints following the company's escalation policy. Respond to all support calls and emails in accordance with agreed service level agreements (SLAs) and document resolutions accordingly. Utilize open-ended questions, support materials, and training to troubleshoot customer issues effectively. Provide solutions and insights for common problems and frequently asked questions. Requirements for the Customer Technical Advisor: High School Diploma or equivalent qualification. Fluency in Hungarian; native-level proficiency preferred. Proficient in English (C1 level). Typing speed of at least 20 words per minute. Strong active listening capabilities. Excellent problem-solving abilities. Robust troubleshooting skills.

Join Cross Border Talents as a Danish Customer Advisor in the vibrant city of Athens, Greece! Since our inception in 2014, we have been at the forefront of addressing the Digital Skills' Shortage through innovative recruiting strategies and cutting-edge algorithms. Our mission is to bridge the gap between talented individuals and leading employers located in some of the most beautiful cities, enhancing our candidates' quality of life. Our commitment to excellence is recognized by the European Commission, which has awarded us three Seals of Excellence. We are actively seeking to fill over 1,000 job openings monthly across ten EU countries. Are you ready to be part of our success story?If you’re looking for a chance to gain valuable professional experience while immersing yourself in the rich culture of Athens, we want to hear from you!Leverage your language and technology skills by joining one of the leading BPO companies in Athens. Our client is a global powerhouse and one of Greece's largest employers.Your Role as a Customer Advisor: Represent a prestigious global brand; Thrive in a multicultural environment; Build and nurture customer relationships ensuring an exceptional experience; Troubleshoot effectively using open-ended questions, resource documents, and system training; Provide solutions and recommendations for common issues and frequently asked questions.

Cross Border Talents is actively seeking enthusiastic Polish speakers to join our team in Athens, Greece. Are you ready to embark on an exciting journey abroad?Your Role as a Customer Technical Advisor: Address and document consumer inquiries through our dedicated customer service phone lines; Maintain accurate records of consumer interactions, ensuring all inquiries and feedback are logged in our customer service database; Handle client complaints effectively, adhering to our company's escalation procedures; Resolve support calls and emails promptly, ensuring compliance with our service level agreements (SLAs); Utilize open-ended questions, existing support documentation, and system training to troubleshoot issues; Provide solutions and recommendations for common problems and frequently asked questions.

Join Cross Border Talents as a French Customer Technical Advisor in the vibrant city of Athens, Greece! Are you ready to embrace an exciting opportunity abroad?Your Responsibilities: Handle and document customer inquiries through our dedicated support hotline; Accurately log consumer interactions and feedback in our customer service database; Address client complaints in accordance with our escalation policy; Ensure timely resolution of support calls and emails, adhering to service level agreements (SLAs); Troubleshoot issues using open-ended questions, support documents, and system training; Provide solutions for common issues and respond to frequently asked questions.

Join Cross Border Talents as a Latvian Customer Technical Advisor in beautiful Athens, Greece! If you're considering relocating abroad, this is your chance to embrace a new adventure.Your Responsibilities as a Customer Technical Advisor: Address and log customer inquiries received through our toll-free support lines; Ensure accurate data entry of customer questions, concerns, and feedback into our service database; Handle client complaints in accordance with our established escalation process; Respond to all support calls and, when applicable, emails within agreed Service Level Agreements (SLAs) and ensure proper documentation; Utilize open-ended questions, support documents, and system training for effective troubleshooting; Provide solutions to common issues and frequently asked questions. Requirements:Qualifications for the Customer Technical Advisor: High School Diploma or equivalent; Fluent in Latvian; Proficient in English (C1 level); Typing speed of at least 20 words per minute; Exceptional active listening skills; Strong problem-solving abilities; Excellent troubleshooting capabilities. Benefits:What We Offer at Cross Border Talents: Reimbursement for travel expenses; 14 days of hotel accommodation while we assist in finding suitable housing; 12-month renewable contract; Comprehensive health coverage including private healthcare; Attractive salary with performance bonuses; Standard working hours: 40 hours per week (8 hours per day, 5 days a week); Free Greek language lessons; No agency fees for real estate services.