Greek Technical Operations Data Specialist

Join our dynamic team at crossbordertalents as a Technical Operations Data Specialist. We are seeking individuals with a passion for data and operations, who are fluent in both Greek and English. Your role will involve managing daily operations, fostering knowledge sharing, and contributing to our mission of excellence.Key Responsibilities: Conduct data mapping and integrate various systems. Implement and maintain parametrization strategies and activities. Execute various debt collection processes as per established work instructions. Investigate and resolve daily task-related incidents effectively. Create, enhance, and maintain documentation and procedures. Ensure high-quality outcomes in a rapidly evolving environment. Identify and recommend areas for improvement within processes.

Join our dynamic team as a Greek Operational Finance Specialist! We are seeking highly skilled professionals with native Greek and English language proficiency to contribute to our vibrant work environment that prioritizes collaboration, knowledge sharing, and personal development.Your key responsibilities include:Facilitating and allocating payments efficiently;Administering costs and fees with precision;Preparing accurate invoicing documents;Reconciling accounting events for accuracy;Conducting data analysis and validation;Managing various debt collection processes in accordance with established instructions;Investigating and resolving daily task-related incidents;Creating and updating documentation and procedures to enhance efficiency;Ensuring quality delivery in a fast-paced environment;Identifying opportunities for process improvements.

Join our dynamic team as a Greek Operational Collections Specialist! We are searching for candidates who are fluent in Greek and proficient in English to support our daily operations. You will be part of a vibrant group dedicated to sharing knowledge and fostering growth.Your Role: Execute a variety of debt collection tasks following established protocols; Investigate and resolve issues related to daily tasks; Compile, enhance, and maintain documentation and procedures; Provide high-quality service in a fast-paced environment; Spot opportunities for process enhancements. QualificationsWho You Are: Available for full-time work; Native Greek speaker with strong English skills (both written and spoken); Familiarity with Microsoft Office suite; Prior experience in a back-office setting is a plus; Experience in debt collections is advantageous; Additional language skills will be considered a plus; A quick learner with excellent problem-solving abilities; Detail-oriented and comfortable with technology. BenefitsWhat We Provide: Hybrid working model, allowing you to work both from home and from the office within the Athens area; A flexible work environment to balance professional and personal responsibilities; A culture focused on continuous learning and career advancement opportunities; A community-driven atmosphere where your contributions are valued; Comprehensive onboarding support to help you integrate smoothly; Recognition and rewards for your individual efforts; Competitive salary based on experience; Benefits package including health coverage, team-building activities, and wellness programs. If you believe you are the right fit for this role, apply now!

Join RWS Group as an AI Data Specialist, where you will play a pivotal role in supporting AI and machine learning projects by managing and analyzing linguistic data in Greek. This is an exciting opportunity to contribute to innovative technologies and enhance AI processes.

At Ferryscanner, we pride ourselves on being the go-to online platform for ferry ticket bookings, offering travelers access to affordable ferry services across 300+ destinations in 25 countries since our inception in 2018. Our mission is to simplify the ferry booking experience while creating a vibrant community centered around five core values: Ownership, Trust & Respect, Constant Improvement, Customer Obsession, and Being Bold. Join our innovative team and help shape unforgettable travel experiences!We are currently seeking an enthusiastic German & Greek Content Specialist to enrich our content with captivating narratives and insights. In this pivotal role, you will produce high-quality content in both German and Greek, motivating our audience to explore new ferry adventures. Your writing will be essential in guiding users through our website, blog, newsletters, and various marketing channels.

Join the dynamic team at Mercier Consultancy as a Greek Speaking Customer Support Representative in our Renewable Energy Department, based in the vibrant city of Athens, Greece! In this pivotal role, you will empower our Greek-speaking clients by guiding them through our innovative renewable energy solutions, addressing their questions, and ensuring they receive prompt and precise assistance tailored to their unique needs.This position is perfect for those who are enthusiastic about sustainability and committed to providing excellent customer service. Become part of our mission to drive positive change in the renewable energy landscape!Key Responsibilities Deliver exceptional customer support in Greek via phone, email, and chat Assist clients with inquiries regarding our renewable energy products and services Accurately document customer interactions and resolutions within our support system Collaborate effectively with internal teams to resolve customer issues Educate clients on renewable energy options and their benefits Collect customer feedback to enhance service offerings and processes Engage in ongoing training to deepen knowledge of renewable energy topics

Join Mercier Consultancy MD in an exciting role as a Greek Customer Service Agent with a top-tier financial organization based in Athens. In this pivotal position, you will provide exceptional support to Greek-speaking clients, addressing their inquiries and ensuring they receive premier service related to our financial products and services.Key ResponsibilitiesEngage with Greek-speaking customers through phone, email, and chat, offering insights and assistance regarding various financial products.Effectively resolve customer issues and complaints with professionalism and efficiency.Accurately document all customer interactions in our CRM system to maintain quality assurance and facilitate follow-up.Work collaboratively with internal teams to escalate issues, ensuring swift resolutions when necessary.Stay updated on financial services and industry trends to provide customers with the latest information.Foster a positive customer experience by offering comprehensive and thoughtful support.

Join a leading credit management firm that excels in debt collection services across 24 countries in Europe and Latin America. With a dedicated workforce of over 10,000 professionals, our client is a pioneer in setting industry standards and redefining perceptions of credit management.As part of a significant transformation initiative, our client is revamping global back-office processes for all operational territories. In your role as a Project Coordinator specializing in data, you will collaborate with teams in Greece, contributing to the implementation of a new working environment.Become an integral member of a diverse team committed to fostering innovative approaches to work.Your responsibilities will encompass:Engaging actively with stakeholders and development teams to facilitate discussionsAssessing business requirements and defining current vs. future business processesTranslating business needs into system features, user stories, and acceptance criteria, while monitoring delivery progressEnsuring solutions align with business needs and requirementsConfiguring systems, conducting tests, documenting findings, and effectively communicating resultsRequirementsAbout you:Proven experience in analyzing business requirements and translating them into system featuresStrong communication and documentation skills to provide clarity for development teamsFluent in Greek and proficient in English (both spoken and written)Agile mindset with the ability to adapt to rapid changesKnowledge of debt collection processes and stakeholder management is advantageousFamiliarity with JIRA, Confluence, and BPMN is a plusExperience in data analysisUnderstanding of data import flows and data exchangeBasic knowledge of data mapping is beneficialBenefitsWhat we offer:Hybrid work options that allow for a mix of remote work and office presence (within the Athens region)A flexible work environment that supports both job performance and personal responsibilitiesA culture that encourages continuous learning and personal career growthA community-focused atmosphere where your contributions are valuedComprehensive onboarding support to ensure a smooth transitionAcknowledgment and rewards for individual effortsCompetitive salary based on experienceA benefits package that includes health insurance, team-building activities, and more.If you believe you are the right person for this role, apply now!

Join Mercier Consultancy Group as a Greek Speaking Customer Service Agent within our dynamic financial department based in Athens. In this pivotal role, you will deliver outstanding customer service to our Greek-speaking clientele, addressing their inquiries related to a variety of financial products and services, all while ensuring a smooth and enjoyable customer experience.Key Responsibilities Provide support to Greek-speaking customers via phone, email, and chat, addressing inquiries about financial services and products. Offer accurate information regarding account management, transactions, and general banking services. Effectively handle customer complaints and resolve issues to ensure high levels of customer satisfaction. Document customer interactions in our CRM system to maintain quality control and record-keeping. Work collaboratively with team members to enhance service delivery and improve overall customer experience. Stay informed about financial products, services, and industry regulations to provide knowledgeable support.

As a top-tier organization in credit management, our client boasts extensive expertise in debt collection services across 24 countries in Europe and Latin America, employing over 10,000 skilled professionals. This industry leader not only has the opportunity but also the responsibility to redefine credit management standards and reshape public perception.Embarking on a significant transformation journey, our client is focused on enhancing and developing global back-office processes across all operational countries. As a Data Process Lead, you will play a crucial role in Greece, influencing operational methodologies and supporting both global and local teams in adopting innovative work practices.Join a dynamic and diverse team dedicated to driving transformation and embracing new operational strategies.

Join Mercier Consultancy MD as a Greek Speaking Customer Service Agent in Athens, where you will serve as the primary contact for our esteemed Greek-speaking clientele. This role is ideal for motivated individuals who thrive in customer service and wish to contribute positively to client experiences.Key Responsibilities Interact with Greek-speaking customers via phone, email, and chat to resolve inquiries and issues. Offer detailed information about our products and services, ensuring customer clarity. Handle customer complaints with professionalism, striving for high satisfaction rates. Accurately log customer interactions in our CRM for quality control and follow-up purposes. Work collaboratively with team members to enhance customer experience and implement improvements. Stay informed on product knowledge, company guidelines, and industry trends to provide knowledgeable support.

Join Mercier Consultancy as a Greek Speaking Consultant within our dynamic Online Payment Solutions Department based in Athens. In this pivotal role, you will play a key role in supporting our Greek-speaking clients by enhancing their online payment systems and ensuring a smooth transaction experience.Your main responsibilities include engaging with clients to understand their unique requirements and delivering customized solutions while providing outstanding customer service. Your expertise will be instrumental in building long-lasting client relationships and achieving high satisfaction levels.Key ResponsibilitiesAssist Greek-speaking clients with inquiries regarding online payment solutions.Conduct training sessions to inform clients about payment system functionalities and best practices.Efficiently troubleshoot issues and provide timely resolutions.Document all client interactions and maintain precise records of support activities.Collaborate with internal teams to tackle complex client challenges and develop effective solutions.Gather and implement client feedback to enhance our service offerings.Stay informed about industry trends and advancements in online payment technologies.

Η OPTIMUS ENERGY αναζητά έναν Technical Support Specialist για να ενισχύσει την ομάδα της.Κύριες Αρμοδιότητες:Παροχή τεχνικής υποστήριξης στους πελάτες μέσω τηλεφώνου και email.Διεξοδική καθοδήγηση των πελατών για την αποκατάσταση τεχνικών βλαβών.Συνεργασία με άλλες τεχνικές ομάδες για την επίλυση σύνθετων προβλημάτων.Διαχείριση και παρακολούθηση της λειτουργίας των εταιρικών συστημάτων.Ανάλυση τεχνικών αιτημάτων και παροχή άμεσων και αποτελεσματικών λύσεων.Διάγνωση και επίλυση προβλημάτων συνδεσιμότητας.Απαιτούμενα Προσόντα:Πτυχίο ΑΕΙ Θετικής Κατεύθυνσης.Μέχρι 2 χρόνια προηγούμενης εργασιακής εμπειρίας.Πολύ καλή γνώση της Αγγλικής γλώσσας, τόσο προφορικά όσο και γραπτά.Άριστη γνώση του Office 365.Δεξιότητες:Εξαιρετικές επικοινωνιακές ικανότητες.Ικανότητα αναλυτικής σκέψης και επίλυσης προβλημάτων.Υπευθυνότητα και προσαρμοστικότητα.Ομαδικό πνεύμα.Παροχές Εταιρείας:Προοπτικές εξέλιξης εντός ενός ισχυρού Ομίλου εταιρειών.Συμμετοχή σε πρόγραμμα Ιδιωτικής Ασφάλισης Υγείας και Ζωής.

Become a valued member of Novibet as a Technical Operations Analyst!Are you passionate about Technology and eager to play a pivotal role in a vibrant, expanding organization? If you thrive in a fast-paced environment, we invite you to explore this exciting opportunity.About UsEstablished in 2010, Novibet is a leading GameTech company with operations across Europe, the Americas, and various countries including Greece, Brazil, Ireland, and New Zealand. With over 1,200 employees and offices in Greece, Malta, Brazil, and Mexico, we are dedicated to remaining at the forefront of technological innovation, consistently enhancing the online gaming experience for our growing customer base.Why Choose Novibet?At Novibet, we empower our team members to excel, focusing on growth and continuous learning. Join a community of innovative thinkers and problem solvers who adapt to new challenges and contribute to an inclusive and supportive workplace culture.Join our global team of over 1,200 professionals who value collaboration, creativity, and personal development.Your Role:As a Technical Operations Analyst, you will be an integral part of our team, providing essential support for internal processes and business teams on our platform. You’ll collaborate closely with a friendly, dedicated group of professionals, tackling complex problems and ensuring swift results. Your responsibilities will encompass all facets of troubleshooting critical 24/7 client operations.Key Responsibilities:Deliver first-level technical support to address, investigate, and resolve escalated incidents and service requests via our internal Service Management system.Facilitate escalation to internal support teams for issues that require further resolution and monitor incidents until they are resolved.Implement the incident management process to restore services and normalize platform operations as quickly as possible (using Atlassian Jira ITSM).Engage in proactive monitoring of live production environments and manage events based on internal dashboards and alerts generated by monitoring tools (Prometheus, Grafana).Conduct tests to identify and confirm application defects and issues with external service providers, coordinating with relevant stakeholders.Collaborate with development teams to investigate and retrieve real-time production logs (ELK Stack - Kibana).Execute IT operations procedures efficiently to support the team’s objectives.

D-ploy is a leading IT and engineering solutions provider operating across the EMEA region, with a presence in countries such as Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We pride ourselves on delivering cutting-edge IT services and solutions to our esteemed clients, emphasizing reliability, efficiency, and long-term partnerships that drive IT productivity and enhance business value.We are currently seeking an experienced IT Onsite Support Engineer to provide exceptional support to end-users in a professional and regulated environment in Athens.Key ResponsibilitiesDeliver first and second-level IT support (covering hardware, software, mobile devices, and peripherals).Serve as the primary onsite contact for IT-related issues faced by end-users.Troubleshoot incidents and service requests using our ticketing system (ServiceNow).Provide timely and professional user support, both desk-side and remotely.Accurately document all actions and resolutions within the ticketing system.Facilitate IT onboarding for new employees, including equipment setup and user guidance.Contribute to knowledge base documentation and support continuous service improvement initiatives.

Join the Speakit team as our next IT Operations & Helpdesk Specialist! We are an expanding recruitment agency operating in Greece and Portugal, specializing in multilingual recruitment. This position offers you the opportunity to enhance your expertise in IT Operations and Helpdesk services.Why You Will Love Working Here:#2 Best Workplace™ Hellas 2025 (20–49 employees)#1 Best Workplace™ for Women™ Hellas 2025 (20–49 employees)Experience a people-first culture that values your growth, ideas, and contributions.If you are enthusiastic, detail-oriented, and eager to advance your career with us, send us your CV today!Monitor and maintain IT equipment, including inventory control and preventive maintenance.Ensure system security and report potential issues.Support and oversee online platforms utilized internally by the organization.Assist employees with daily IT-related challenges concerning equipment and applications.Monitor network and device connectivity (Wi-Fi, LAN, VPN).Adhere to IT procedures and suggest process improvements.Collaborate with external IT partners or vendors as needed.Provide light hardware support and coordinate repairs with external service providers.

Join Our Team as a Field Data Collection Specialist / Surveyor!At Terry Soot Management Group (TSMG), we specialize in field data collection where automation is not feasible. Founded in 2017, we operate across Europe and North America, providing essential data that helps clients make informed decisions. Our dedicated teams use advanced techniques to capture features, images, videos, audio, and detailed scans of various locations.Project Overview:We are embarking on a project aimed at enhancing online mapping applications through the collection of visual and geo data.Role Responsibilities:As a Field Data Collection Specialist, you will be equipped with a specialized camera backpack and tasked with traversing designated areas to capture high-quality footage of the surroundings. Your role is crucial in enabling improvements in mapping accuracy and detail.Work Schedule:Workdays are Monday through Friday, with daily shifts ranging from 6 to 8 hours.

Optasia is a dynamic B2B2X financial technology platform that specializes in scoring, financial decision-making, disbursement, and collection. Our mission is to foster financial inclusion globally, as we are transforming the financial landscape.We are looking for passionate and energetic professionals who are results-oriented and possess a proactive mindset. Join our innovative team of like-minded individuals dedicated to delivering cutting-edge solutions in an exciting environment. At Optasia, data is central to our growth strategy, and our Data Engineering team plays a vital role in our success through data-driven insights and decision-making.As an ML & Data Ops Engineer at Optasia, you will be pivotal in ensuring the availability and performance of our workflows. You will monitor and optimize our existing data system infrastructure, prioritize issue resolution, and promote a culture of continuous improvement. Your contributions will be essential in maintaining high service standards and reinforcing our commitment to client success.Key Responsibilities:Oversee daily monitoring of ML workflows, service alerts, and all data system infrastructure, including storage, applications, databases, and resources.Act as an escalation point for critical ML and data incidents, diagnosing issues and resolving or escalating as needed.Champion continuous integration, continuous delivery, and automation practices to facilitate seamless software transitions from development to production.Manage customer inquiries efficiently to ensure prompt responses and resolutions within defined SLAs.Encourage a culture of continuous improvement by identifying enhancements in processes, tools, and technologies.Conduct health and quality checks of ML and data workflows to ensure operational excellence.Collaborate with cross-functional teams including ML/Data Engineering, Algorithmic Trading, and System & Network Administration to resolve internal and client-related issues effectively.Develop training materials and deliver sessions, maintaining comprehensive technical documentation.

Role overview Greeking.me is looking for an Operations Specialist to join the team in Athens, Attica, Greece. This role centers on supporting the travel industry side of the company, with a focus on keeping operations efficient and clients satisfied. What you will do Manage daily operational tasks connected to travel services Arrange and coordinate travel plans for clients Monitor each service to ensure smooth delivery from beginning to end Assist colleagues in upholding a high standard of service Requirements Keen attention to detail Genuine interest in the travel industry Dedication to providing excellent client experiences

About UsEstablished in 2015 in Athens, Greece, Welcome is revolutionizing travel by transcending traditional transfer services to provide a fully personalized in-destination experience. From the moment travelers arrive until they head home, Welcome addresses all travel needs—transfers, sightseeing tours, and local insights—ensuring the experience is seamless, friendly, and tailored. Our expert drivers not only provide safe transport but also share invaluable local knowledge, making every traveler feel at home. With safety as a priority, we offer contactless rides, stringent cleaning protocols, and protective measures for peace of mind during journeys.As a dynamic travel tech startup, Welcome is rapidly expanding and positioning itself as a global leader in in-destination travel services.Rated 4.9/5 stars, among the highest-rated global transportation companies.Expanded from 200 to 350 destinations, achieving ambitious growth targets for 2024.Collaborates with over 4,000 travel partners, including 2,500 hotels and various vacation rentals, adding 50+ new partners monthly.Delights more than 2.5 million travelers annually.⭐ Explore the vibrant culture of Welcome by visiting our TikTok account.⭐The TeamOur team comprises passionate, diverse individuals who cherish travel and are committed to quality. Each member is dedicated to Welcome's mission, striving to innovate and enhance our offerings. We prioritize design, simplicity, and usability to create unforgettable experiences. As we learn and grow, we maintain a humble approach with a 'pay it forward' mindset while aiming for ambitious goals.The Live Operations Specialist plays a crucial role in our Live Operations team, managing emergency situations, last-minute cancellations, and real-time operational challenges. As Welcome Pickups scales to accommodate increased volume and high-stakes partnerships (like Airbnb), this position is vital in maintaining high save rates and minimizing emergency expenditures, all while safeguarding customer satisfaction.