Greek Finance Process Leader

Join a prestigious credit management firm that leads the market in debt collection services across 24 countries in Europe and Latin America, employing over 10,000 skilled professionals. Our client is not just a role model in the industry; they are dedicated to reshaping the perception of credit management and establishing new standards.As part of a significant transformation initiative, the company is enhancing global back-office processes in all operational countries. As a Finance Process Lead in the finance department based in Greece, you will play a pivotal role in developing and implementing a new working environment that benefits both global and local teams.You will collaborate with a diverse team committed to driving transformation and embracing innovative working methods.Your responsibilities will include: Engaging actively with stakeholders and development teams to facilitate discussions. Assessing business requirements and defining current and future business processes. Translating business needs into system features, user stories, and testable acceptance criteria while tracking delivery progress. Ensuring that solutions align with business needs and requirements. Configuring systems, conducting tests, documenting findings, and communicating results effectively. RequirementsAbout you: Proven experience in analyzing business requirements and translating them into system features. Strong communication and documentation skills that foster clarity for development teams. Fluent in Greek and proficient in English, both written and spoken. Agile mindset with the ability to adapt to rapid changes. Familiarity with debt collection processes and stakeholder management. Proficient in JIRA and/or Confluence and BPMN methodologies. Experience in Finance, including Cash Management, General Ledger, and Accounting Reporting. BenefitsWhat we offer: Hybrid work model allowing flexibility between home and office work (within Athens region). A supportive workplace that empowers you to manage your work-life responsibilities effectively. A culture that promotes learning and offers opportunities for individual career development. A community-driven environment where your contributions are valued. Comprehensive onboarding process to help you settle in comfortably. Recognition and rewards for individual achievements. Competitive salary based on experience. Comprehensive benefits package, including health insurance, wellness initiatives, team-building events, and sports activities. If you believe you are the right fit, apply now!

As a top-tier organization in credit management, our client boasts extensive expertise in debt collection services across 24 countries in Europe and Latin America, employing over 10,000 skilled professionals. This industry leader not only has the opportunity but also the responsibility to redefine credit management standards and reshape public perception.Embarking on a significant transformation journey, our client is focused on enhancing and developing global back-office processes across all operational countries. As a Data Process Lead, you will play a crucial role in Greece, influencing operational methodologies and supporting both global and local teams in adopting innovative work practices.Join a dynamic and diverse team dedicated to driving transformation and embracing new operational strategies.

Join our dynamic team as a Greek Operational Finance Specialist! We are seeking highly skilled professionals with native Greek and English language proficiency to contribute to our vibrant work environment that prioritizes collaboration, knowledge sharing, and personal development.Your key responsibilities include:Facilitating and allocating payments efficiently;Administering costs and fees with precision;Preparing accurate invoicing documents;Reconciling accounting events for accuracy;Conducting data analysis and validation;Managing various debt collection processes in accordance with established instructions;Investigating and resolving daily task-related incidents;Creating and updating documentation and procedures to enhance efficiency;Ensuring quality delivery in a fast-paced environment;Identifying opportunities for process improvements.

Join a leading credit management firm recognized for its extensive expertise in debt collection services, operating across 24 countries in Europe and Latin America. With a dedicated workforce of over 10,000 professionals, our client is not only a role model in the industry but also has the unique opportunity to set new benchmarks and transform the perception of credit management.As part of a significant transformation initiative, the company is revamping its global back-office processes across all its operational countries. In your role as a Process Lead in Greece, you will play a pivotal role in shaping operational methodologies and assisting both the global and local organizations in adapting to a modernized working environment.You will collaborate with a diverse team committed to driving transformation and embracing innovative working practices.

Join a leading credit management firm that excels in debt collection services across 24 countries in Europe and Latin America, employing over 10,000 seasoned professionals. Our client is not just a role model in the industry; they are on a mission to redefine credit management and elevate public perception of financial practices.As part of an extensive transformation initiative, our client is revamping and enhancing global back-office processes to foster efficiency across all operational territories. In the role of Finance Project Coordinator, you will collaborate with the team in Greece to implement innovative workflows that will shape the future of their operations.Become a key player in a diverse team that is dedicated to driving transformation and modernizing ways of working.Your responsibilities will include: Engaging actively in discussions with stakeholders and development teams Assessing business requirements and defining current versus future business processes Translating business needs into system features, user stories, and testable acceptance criteria while tracking delivery progress Ensuring that solutions align with business needs and requirements Configuring systems, conducting testing, documenting processes, and communicating results

Join our dynamic team at crossbordertalents as a Technical Operations Data Specialist. We are seeking individuals with a passion for data and operations, who are fluent in both Greek and English. Your role will involve managing daily operations, fostering knowledge sharing, and contributing to our mission of excellence.Key Responsibilities: Conduct data mapping and integrate various systems. Implement and maintain parametrization strategies and activities. Execute various debt collection processes as per established work instructions. Investigate and resolve daily task-related incidents effectively. Create, enhance, and maintain documentation and procedures. Ensure high-quality outcomes in a rapidly evolving environment. Identify and recommend areas for improvement within processes.

Welcome to Kaizen Gaming!At Kaizen Gaming, the driving force behind Betano, we stand as one of the largest GameTech companies globally, proudly serving 20 markets. Our mission is to harness state-of-the-art technology to deliver unparalleled experiences to millions of customers who choose us for their entertainment.Our vibrant team consists of over 2,700 talented individuals from more than 40 nationalities across three continents.As a proud recipient of accolades like the Best Workplaces in Europe and recognized as a Great Place to Work in our offices, we assure you that no two days here are the same. Are you ready to Press Play on Your Potential?About the RoleWe are looking for a skilled Senior Finance Process Automation Analyst to spearhead the design and implementation of innovative automation solutions within our Finance department. This position emphasizes Robotic Process Automation (RPA), Agentic AI architectures, and comprehensive project delivery utilizing tools such as UiPath and contemporary AI frameworks (e.g., LLM orchestration, autonomous agents, decision engines).The ideal candidate will possess a robust understanding of finance processes combined with practical experience in RPA development and AI-driven automation. You will be instrumental in revolutionizing financial operations by creating scalable, secure, and impactful automation solutions, working closely with Finance, IT, and Data teams.Key Responsibilities as a Senior Finance Process Automation Analyst:RPA Development & Intelligent AutomationDesign, develop, and sustain RPA solutions (e.g., UiPath) to automate essential finance processes across R2R and P2P cycles.Develop and enhance AI-driven automation use cases (e.g., intelligent agents, decision support tools) to optimize finance operations.Monitor, troubleshoot, and refine bots to ensure their performance, reliability, and scalability.Process Mapping & Continuous ImprovementCollaborate with Finance stakeholders to pinpoint inefficiencies and convert them into automation opportunities.Map, analyze, and redesign processes to facilitate standardization and an automation-first approach.Contribute to ongoing improvement initiatives, fostering efficiency and minimizing manual efforts across finance workflows.

Join our dynamic team as a Greek Operational Collections Specialist! We are searching for candidates who are fluent in Greek and proficient in English to support our daily operations. You will be part of a vibrant group dedicated to sharing knowledge and fostering growth.Your Role: Execute a variety of debt collection tasks following established protocols; Investigate and resolve issues related to daily tasks; Compile, enhance, and maintain documentation and procedures; Provide high-quality service in a fast-paced environment; Spot opportunities for process enhancements. QualificationsWho You Are: Available for full-time work; Native Greek speaker with strong English skills (both written and spoken); Familiarity with Microsoft Office suite; Prior experience in a back-office setting is a plus; Experience in debt collections is advantageous; Additional language skills will be considered a plus; A quick learner with excellent problem-solving abilities; Detail-oriented and comfortable with technology. BenefitsWhat We Provide: Hybrid working model, allowing you to work both from home and from the office within the Athens area; A flexible work environment to balance professional and personal responsibilities; A culture focused on continuous learning and career advancement opportunities; A community-driven atmosphere where your contributions are valued; Comprehensive onboarding support to help you integrate smoothly; Recognition and rewards for your individual efforts; Competitive salary based on experience; Benefits package including health coverage, team-building activities, and wellness programs. If you believe you are the right fit for this role, apply now!

Join RWS Group as an AI Data Specialist, where you will play a pivotal role in supporting AI and machine learning projects by managing and analyzing linguistic data in Greek. This is an exciting opportunity to contribute to innovative technologies and enhance AI processes.

At Ferryscanner, we pride ourselves on being the go-to online platform for ferry ticket bookings, offering travelers access to affordable ferry services across 300+ destinations in 25 countries since our inception in 2018. Our mission is to simplify the ferry booking experience while creating a vibrant community centered around five core values: Ownership, Trust & Respect, Constant Improvement, Customer Obsession, and Being Bold. Join our innovative team and help shape unforgettable travel experiences!We are currently seeking an enthusiastic German & Greek Content Specialist to enrich our content with captivating narratives and insights. In this pivotal role, you will produce high-quality content in both German and Greek, motivating our audience to explore new ferry adventures. Your writing will be essential in guiding users through our website, blog, newsletters, and various marketing channels.

Join the dynamic team at Mercier Consultancy as a Greek Speaking Customer Support Representative in our Renewable Energy Department, based in the vibrant city of Athens, Greece! In this pivotal role, you will empower our Greek-speaking clients by guiding them through our innovative renewable energy solutions, addressing their questions, and ensuring they receive prompt and precise assistance tailored to their unique needs.This position is perfect for those who are enthusiastic about sustainability and committed to providing excellent customer service. Become part of our mission to drive positive change in the renewable energy landscape!Key Responsibilities Deliver exceptional customer support in Greek via phone, email, and chat Assist clients with inquiries regarding our renewable energy products and services Accurately document customer interactions and resolutions within our support system Collaborate effectively with internal teams to resolve customer issues Educate clients on renewable energy options and their benefits Collect customer feedback to enhance service offerings and processes Engage in ongoing training to deepen knowledge of renewable energy topics

Join Mercier Consultancy MD in an exciting role as a Greek Customer Service Agent with a top-tier financial organization based in Athens. In this pivotal position, you will provide exceptional support to Greek-speaking clients, addressing their inquiries and ensuring they receive premier service related to our financial products and services.Key ResponsibilitiesEngage with Greek-speaking customers through phone, email, and chat, offering insights and assistance regarding various financial products.Effectively resolve customer issues and complaints with professionalism and efficiency.Accurately document all customer interactions in our CRM system to maintain quality assurance and facilitate follow-up.Work collaboratively with internal teams to escalate issues, ensuring swift resolutions when necessary.Stay updated on financial services and industry trends to provide customers with the latest information.Foster a positive customer experience by offering comprehensive and thoughtful support.

Join Mercier Consultancy Group as a Greek Speaking Customer Service Agent within our dynamic financial department based in Athens. In this pivotal role, you will deliver outstanding customer service to our Greek-speaking clientele, addressing their inquiries related to a variety of financial products and services, all while ensuring a smooth and enjoyable customer experience.Key Responsibilities Provide support to Greek-speaking customers via phone, email, and chat, addressing inquiries about financial services and products. Offer accurate information regarding account management, transactions, and general banking services. Effectively handle customer complaints and resolve issues to ensure high levels of customer satisfaction. Document customer interactions in our CRM system to maintain quality control and record-keeping. Work collaboratively with team members to enhance service delivery and improve overall customer experience. Stay informed about financial products, services, and industry regulations to provide knowledgeable support.

Join Mercier Consultancy MD as a Greek Speaking Customer Service Agent in Athens, where you will serve as the primary contact for our esteemed Greek-speaking clientele. This role is ideal for motivated individuals who thrive in customer service and wish to contribute positively to client experiences.Key Responsibilities Interact with Greek-speaking customers via phone, email, and chat to resolve inquiries and issues. Offer detailed information about our products and services, ensuring customer clarity. Handle customer complaints with professionalism, striving for high satisfaction rates. Accurately log customer interactions in our CRM for quality control and follow-up purposes. Work collaboratively with team members to enhance customer experience and implement improvements. Stay informed on product knowledge, company guidelines, and industry trends to provide knowledgeable support.

Join Mercier Consultancy as a Greek Speaking Consultant within our dynamic Online Payment Solutions Department based in Athens. In this pivotal role, you will play a key role in supporting our Greek-speaking clients by enhancing their online payment systems and ensuring a smooth transaction experience.Your main responsibilities include engaging with clients to understand their unique requirements and delivering customized solutions while providing outstanding customer service. Your expertise will be instrumental in building long-lasting client relationships and achieving high satisfaction levels.Key ResponsibilitiesAssist Greek-speaking clients with inquiries regarding online payment solutions.Conduct training sessions to inform clients about payment system functionalities and best practices.Efficiently troubleshoot issues and provide timely resolutions.Document all client interactions and maintain precise records of support activities.Collaborate with internal teams to tackle complex client challenges and develop effective solutions.Gather and implement client feedback to enhance our service offerings.Stay informed about industry trends and advancements in online payment technologies.

D-ploy is a leading IT and engineering solutions provider operating across the EMEA region, with a presence in countries such as Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We pride ourselves on delivering cutting-edge IT services and solutions to our esteemed clients, emphasizing reliability, efficiency, and long-term partnerships that drive IT productivity and enhance business value.We are currently seeking an experienced IT Onsite Support Engineer to provide exceptional support to end-users in a professional and regulated environment in Athens.Key ResponsibilitiesDeliver first and second-level IT support (covering hardware, software, mobile devices, and peripherals).Serve as the primary onsite contact for IT-related issues faced by end-users.Troubleshoot incidents and service requests using our ticketing system (ServiceNow).Provide timely and professional user support, both desk-side and remotely.Accurately document all actions and resolutions within the ticketing system.Facilitate IT onboarding for new employees, including equipment setup and user guidance.Contribute to knowledge base documentation and support continuous service improvement initiatives.

Join us as an Onboarding Team Leader in beautiful Athens, Greece! In this pivotal role, you will oversee our customer onboarding team, driving operational excellence through process improvements, data analysis, and strategic recommendations. As a Subject Matter Expert on our client's products and services, you will ensure your team is well-informed, enabling them to deliver an exceptional onboarding experience.Your leadership will be crucial in achieving high customer satisfaction levels across various program activities, including resolving escalated onboarding challenges and providing guidance and training to team members. Your proactive approach will be key to fostering a knowledgeable and capable team dedicated to customer success.Key Responsibilities:Analyze and prioritize tasks for team members, ensuring workloads are balanced to meet onboarding requirements.Manage onboarding call flow processes effectively.Collaboration:Engage with business partners to analyze onboarding program trends, recommending enhancements and process improvements for optimal customer training.

Role overview Melissa Kikizas seeks a Commercial Finance Analyst to join its finance team in Athens, Attica, Greece. The role centers on financial analysis, reporting, and cross-departmental collaboration to guide business decisions and enhance financial results. Main responsibilities Analyze financial data to spot trends and identify opportunities for improvement. Prepare accurate and clear financial reports for internal use. Work with teams across the company to help strengthen overall financial performance. Provide timely insights that support strategic decision-making.

Join Novibet as an IT Operations Team Leader!Are you ready to assume a pivotal role in a vibrant and rapidly expanding company? If you are passionate about IT Operations and thrive in a dynamic environment, this opportunity is tailor-made for you.About UsFounded in 2010, Novibet is a premier GameTech company with a robust international footprint. We operate across various markets, including Greece, Cyprus, Ireland, Canada, Brazil, Mexico, Chile, Ecuador, Finland, Italy, and New Zealand. Our offices in Greece, Malta, and Brazil are dedicated to providing unmatched sports betting and online gaming experiences to our growing customer base.Why Choose Novibet?At Novibet, we take pride in being certified as a Great Place to Work since 2021, reflecting our dedication to fostering a positive, inclusive, and supportive work atmosphere. Join us, and be part of a global team of over 1,000 individuals who prioritize collaboration, innovation, and personal development.Your ResponsibilitiesLead and mentor the IT Operations team, offering guidance and support to team members.Ensure the seamless functionality of systems, networks, and infrastructure, monitoring performance and addressing any issues that arise.Collaborate with Development and DevOps teams to ensure smooth integration and alignment of IT operations.Establish and uphold best practices and processes for IT operations, ensuring compliance with security and regulatory standards.Oversee the planning, execution, and management of IT projects and initiatives.Manage vendor relationships and contracts for IT services and equipment procurement.Stay abreast of industry trends and advancements in IT operations, identifying opportunities for enhancement and innovation.Your QualificationsBachelor's degree in Computer Science, Information Technology, or a related discipline.Demonstrated experience in a leadership role within IT operations.In-depth knowledge of IT infrastructure, including networks, systems, and cloud services.Familiarity with ITIL practices and frameworks.Exceptional problem-solving and decision-making abilities.Strong communication and interpersonal skills.Ability to thrive under pressure and manage multiple priorities effectively.Experience in the gaming or online betting industry is desirable but not mandatory.Our OfferingsWe genuinely value our team at Novibet! In our energetic and fast-paced environment, we encourage everyone to reach their full potential while enjoying the journey. Here’s how we support you:Competitive Compensation: Attractive salary and bonus structure.‍Health Insurance: Comprehensive health benefits.Paid Time Off: Generous vacation policy.

Join Novibet as a VIP Team Leader in Athens, where you will be at the forefront of delivering exceptional experiences to our VIP clients. Your role will be pivotal in managing our VIP program, ensuring that each client receives personalized attention and tailored services that exceed their expectations.The ideal candidate will possess strong leadership skills, a passion for customer service, and the ability to analyze client needs effectively. Your strategic insights will help shape our VIP offerings, fostering long-lasting relationships and driving customer satisfaction.