German & Greek Content Specialist at Ferryscanner | Athens

At Ferryscanner, we pride ourselves on being the go-to online platform for ferry ticket bookings, offering travelers access to affordable ferry services across 300+ destinations in 25 countries since our inception in 2018. Our mission is to simplify the ferry booking experience while creating a vibrant community centered around five core values: Ownership, Trust & Respect, Constant Improvement, Customer Obsession, and Being Bold. Join our innovative team and help shape unforgettable travel experiences!We are currently seeking an enthusiastic German & Greek Content Specialist to enrich our content with captivating narratives and insights. In this pivotal role, you will produce high-quality content in both German and Greek, motivating our audience to explore new ferry adventures. Your writing will be essential in guiding users through our website, blog, newsletters, and various marketing channels.

Ferryscanner is a leading online search and booking engine dedicated to helping travelers discover affordable ferry tickets to numerous exciting destinations around the globe. Since our inception in 2018, we have focused on streamlining the ferry booking process, offering tickets to over 300 destinations across 25 countries. Our vibrant company culture is anchored on five core values: Ownership, Trust & Respect, Continuous Improvement, Customer Obsession, and Boldness. If you're ready to make an impact, we welcome you to join our dynamic team!We are currently seeking a skilled UX Copywriter to enhance our users’ experience through engaging and intuitive content. In this pivotal role, you will influence the journey of millions of travelers utilizing our platform. Your task will include crafting clear, concise, and user-friendly copy for our website and mobile applications, spanning search and booking flows, onboarding processes, and notifications.Your writing will be the guiding light for users, ensuring their ferry booking experience is seamless and enjoyable.Key ResponsibilitiesDevelop clear and concise UX copy throughout Ferryscanner’s platform, including buttons, forms, tooltips, notifications, onboarding flows, and error messages.Collaborate with Product Owners, Content and SEO Specialists, Frontend teams, Designers, and Engineers to enhance user journeys and minimize friction in critical workflows like search, booking, and account management.Simplify complex product functionalities into user-friendly language.Maintain consistency in tone of voice and terminology across the product.Assist in the creation and upkeep of content guidelines and UX writing standards.Engage in product discovery, design evaluations, and testing processes.Leverage user insights, data, and A/B testing to refine and enhance copy.Collaborate with marketing and customer success teams when product content intersects with user communications.Continuously enhance the clarity, accessibility, and usability of the product experience.

Become a pivotal member of our client’s energetic team as a German-Speaking Social Media Content Moderator, where you'll help cultivate enriching online interactions! If you're: fluent in German enthusiastic about social media and excel in a dynamic work environment, this position is tailored for you. In this exciting role, you will be tasked with upholding the quality and integrity of our digital platforms by reviewing and moderating user-generated content.Help us foster a vibrant online community and ensure our platforms remain safe and engaging for all users.Don't miss out on the chance to make a significant impact—apply today!Key Responsibilities: Oversee and moderate user-generated content on a popular social media platform, ensuring adherence to community standards and company policies. Swiftly address user inquiries, comments, and concerns regarding content moderation. Detect and report sensitive or inappropriate content to the relevant teams for further action. Stay informed about platform regulations and industry best practices to effectively enforce content guidelines. Collaborate with various teams to refine moderation processes and enhance user experience. Qualifications: Fluency in German is essential. Experience with popular social media platforms (e.g., Facebook, Instagram, TikTok) is advantageous. Willingness to work in rotating shifts at our client's offices in central Athens. Previous experience in content moderation or customer support is a plus. Exceptional attention to detail and the ability to thrive in a fast-paced environment. Benefits: Attractive salary package Monthly meal stipend Performance-related bonuses Signing bonus Quarterly retention bonuses Night shift taxi coverage Comprehensive health insurance Career advancement opportunities and professional development. Dynamic, inclusive workplace culture with a supportive team. Paid time off and company holidays. Join us in crafting a positive and engaging online community for our users! Apply now to be our next German-Speaking Social Media Content Moderator.

Join our dynamic team as a Greek Operational Finance Specialist! We are seeking highly skilled professionals with native Greek and English language proficiency to contribute to our vibrant work environment that prioritizes collaboration, knowledge sharing, and personal development.Your key responsibilities include:Facilitating and allocating payments efficiently;Administering costs and fees with precision;Preparing accurate invoicing documents;Reconciling accounting events for accuracy;Conducting data analysis and validation;Managing various debt collection processes in accordance with established instructions;Investigating and resolving daily task-related incidents;Creating and updating documentation and procedures to enhance efficiency;Ensuring quality delivery in a fast-paced environment;Identifying opportunities for process improvements.

Ferryscanner is a premier online platform dedicated to simplifying the ferry booking experience. Since our inception in 2018, we have empowered travelers by offering access to affordable ferry tickets across over 300 destinations in 25 countries worldwide. Our company thrives on five core values: Ownership, Trust & Respect, Constant Improvement, Customer Obsession, and Being Bold. Our team consists of innovative young professionals, skilled in both cutting-edge technologies and tourism, committed to delivering exceptional solutions.We are seeking a proactive, detail-oriented Personal Assistant to provide comprehensive support to our CEO. This role is perfect for an individual who thrives in a dynamic environment, adept at managing diverse priorities and prepared to assist with both business-related and personal tasks.Key Responsibilities:Provide operational support to the CEO, ensuring efficiency in daily activities.Work collaboratively with legal and finance teams on various projects and documentation.Manage personal and household logistics, maintaining professionalism and discretion in all interactions with service providers.Address a range of ad hoc requests and tasks to facilitate seamless operations.Serve as a trusted liaison for internal and external stakeholders on behalf of the CEO.

Join our dynamic team at crossbordertalents as a Technical Operations Data Specialist. We are seeking individuals with a passion for data and operations, who are fluent in both Greek and English. Your role will involve managing daily operations, fostering knowledge sharing, and contributing to our mission of excellence.Key Responsibilities: Conduct data mapping and integrate various systems. Implement and maintain parametrization strategies and activities. Execute various debt collection processes as per established work instructions. Investigate and resolve daily task-related incidents effectively. Create, enhance, and maintain documentation and procedures. Ensure high-quality outcomes in a rapidly evolving environment. Identify and recommend areas for improvement within processes.

Join our dynamic team at Mercier Consultancy as a German Speaking Content Moderator, where you will play a pivotal role in enhancing user experience on our advanced AI-driven social media platform. Your expertise will help ensure that our content remains engaging, informative, and compliant with community guidelines, fostering a safe online environment.As a Content Moderator, you will be responsible for reviewing, evaluating, and moderating user-generated content, ensuring adherence to established policies and standards. Your ability to communicate effectively in German will be essential for analyzing and responding to user interactions.If you are passionate about social media, possess excellent communication skills, and thrive in a fast-paced environment, we want to hear from you!

Join our dynamic team as a Greek Operational Collections Specialist! We are searching for candidates who are fluent in Greek and proficient in English to support our daily operations. You will be part of a vibrant group dedicated to sharing knowledge and fostering growth.Your Role: Execute a variety of debt collection tasks following established protocols; Investigate and resolve issues related to daily tasks; Compile, enhance, and maintain documentation and procedures; Provide high-quality service in a fast-paced environment; Spot opportunities for process enhancements. QualificationsWho You Are: Available for full-time work; Native Greek speaker with strong English skills (both written and spoken); Familiarity with Microsoft Office suite; Prior experience in a back-office setting is a plus; Experience in debt collections is advantageous; Additional language skills will be considered a plus; A quick learner with excellent problem-solving abilities; Detail-oriented and comfortable with technology. BenefitsWhat We Provide: Hybrid working model, allowing you to work both from home and from the office within the Athens area; A flexible work environment to balance professional and personal responsibilities; A culture focused on continuous learning and career advancement opportunities; A community-driven atmosphere where your contributions are valued; Comprehensive onboarding support to help you integrate smoothly; Recognition and rewards for your individual efforts; Competitive salary based on experience; Benefits package including health coverage, team-building activities, and wellness programs. If you believe you are the right fit for this role, apply now!

Are you ready to shape careers and carve out an exceptional path for yourself? Step into the world of Speakit!We are an innovative recruitment agency with a strong presence in Greece and Portugal, dedicated to connecting multilingual talent with opportunities across borders. At Speakit, we go beyond simply filling vacancies; we strive to forge meaningful professional connections and foster communities.As a Talent Acquisition Specialist, you will play a pivotal role in our recruitment success. You will be the driving force behind our candidate matches. We are seeking a dynamic, communicative individual who is eager to take ownership of their projects, master the art of creating the ideal match, and thrive within a team that is recognized as a leader in the industry.Our CultureWe pride ourselves on a people-first culture, valuing your growth, ideas, and contributions. Our commitment to our team has earned us accolades as a top employer in Greece:#1 Best Workplace™ for Women™ Hellas 2025 #2 Best Workplace™ Hellas 2025Best Workplace in Professional Services & Consulting Hellas 2026Daily Responsibilities:Engage with prospective candidates through phone, social media, and professional platforms (e.g., LinkedIn) in both German and EnglishCreate and distribute engaging recruitment emailsUtilize various sourcing techniques (e.g., Boolean searches) to identify qualified candidate profilesConduct initial candidate screenings to ensure alignment with basic qualificationsBuild talent pipelines for future recruitment needsEnhance our employer brand through online and offline channelsMaintain candidate databases (e.g., using our Applicant Tracking System)Communicate with previous applicants about new job openings

Are you fluent in German? If so, we invite you to embark on an exciting career journey in Greece with one of Europe’s leading multinational companies!We are searching for enthusiastic and communicative German Customer Care Specialists to become a vital part of a dynamic team and represent a prestigious organization.Ready to take on a new adventure? Read more about the opportunity below!Key Responsibilities: Handle incoming calls and customer service inquiries via telephone and email Provide accurate, valid, and comprehensive information to customers Assess and identify customer needs to ensure satisfaction Maintain records of customer interactions, manage customer accounts, and organize documentation Go above and beyond to engage with customers effectively Qualifications: Native or near-native proficiency in German Proficient in English (B2 level) Strong communication skills and active listening abilities Capability to multitask, prioritize effectively, and manage time efficiently Exceptional problem-solving skills and adaptability to diverse personalities Team player with a positive attitude Benefits: Attractive remuneration package 14 salaries annually Additional productivity bonuses 4 weeks of accommodation provided Top-tier ongoing training and development Career advancement opportunities A multicultural and modern work environment Relocation Assistance: Flight ticket to Greece Taxi fare from the airport to your accommodation 4 weeks of hotel accommodation Support in finding a permanent residence Real estate fees covered by the company Note: Only CVs submitted in English will be considered.

Join Mercier Consultancy as a German Speaking Messaging Platform Support Specialist in our vibrant Athens office. In this pivotal role, you will deliver outstanding support to our clients utilizing our cutting-edge messaging platforms. Your fluency in German will be crucial as you assist German-speaking clients in navigating any challenges they may face, ensuring their experience with our services is both smooth and rewarding.In this position, you will engage directly with clients to troubleshoot issues, provide valuable guidance on best practices, and help them unlock the full potential of our platform. This role offers an exceptional opportunity to thrive in a dynamic and collaborative environment, where you can expand your technical skills and deepen your expertise in messaging technologies.

Join Mercier Consultancy MD as a Greek Speaking Customer Service Agent in Athens, where you will serve as the primary contact for our esteemed Greek-speaking clientele. This role is ideal for motivated individuals who thrive in customer service and wish to contribute positively to client experiences.Key Responsibilities Interact with Greek-speaking customers via phone, email, and chat to resolve inquiries and issues. Offer detailed information about our products and services, ensuring customer clarity. Handle customer complaints with professionalism, striving for high satisfaction rates. Accurately log customer interactions in our CRM for quality control and follow-up purposes. Work collaboratively with team members to enhance customer experience and implement improvements. Stay informed on product knowledge, company guidelines, and industry trends to provide knowledgeable support.

Join Mercier Consultancy as a Greek Speaking Consultant within our dynamic Online Payment Solutions Department based in Athens. In this pivotal role, you will play a key role in supporting our Greek-speaking clients by enhancing their online payment systems and ensuring a smooth transaction experience.Your main responsibilities include engaging with clients to understand their unique requirements and delivering customized solutions while providing outstanding customer service. Your expertise will be instrumental in building long-lasting client relationships and achieving high satisfaction levels.Key ResponsibilitiesAssist Greek-speaking clients with inquiries regarding online payment solutions.Conduct training sessions to inform clients about payment system functionalities and best practices.Efficiently troubleshoot issues and provide timely resolutions.Document all client interactions and maintain precise records of support activities.Collaborate with internal teams to tackle complex client challenges and develop effective solutions.Gather and implement client feedback to enhance our service offerings.Stay informed about industry trends and advancements in online payment technologies.

Join the dynamic team at Mercier Consultancy as a German Speaking IT Support Specialist in Athens. In this entry-level role, you will provide vital technical assistance to our clients, utilizing your fluency in German to effectively communicate with customers. Your contributions will play a crucial role in resolving IT issues promptly, thereby enhancing client satisfaction and productivity.As an IT Support Specialist, you will engage with a variety of technologies and systems, assisting clients in troubleshooting problems, setting up new hardware, and overcoming software challenges. We are looking for a candidate who is not only technically adept but also has excellent interpersonal skills to foster strong client relationships.

Join Mercier Consultancy as a German Speaking Content Moderator within our dynamic Social Media Department! In this essential position, you will play a key role in upholding the integrity and quality of our clients' online communities across multiple social media platforms. Your proficiency in German will enable you to interact effectively with our audience, manage submissions, and cultivate a positive community environment.As a Content Moderator, your responsibilities will include reviewing user-generated content, engaging with users, and ensuring all interactions adhere to community guidelines and uphold brand reputation. Your analytical skills and keen attention to detail will be crucial in preventing the spread of inappropriate content while encouraging constructive discussions and user engagement. Be a part of our team and help create an inviting and vibrant online presence for our clients!

Join Mercier Consultancy as a German Speaking Content Moderator in our vibrant Social Media Department! In this pivotal role, you'll play a key part in maintaining the safety and engagement of our clients' social media platforms, ensuring they align with community standards. Your fluency in German will empower you to effectively communicate with users and manage a wide range of content.As a Content Moderator, your main responsibilities will include reviewing and moderating user-generated content, interacting with users, and strictly adhering to community guidelines. Your critical thinking skills and meticulous attention to detail will be essential in spotting inappropriate content and promoting a respectful online atmosphere. Be a part of our mission to enhance our clients' online presence!

Join Cross Border Talents as a German Customer Support Specialist in Athens, Greece!Your Responsibilities:Handle customer inquiries and provide assistance via toll-free lines, ensuring a high level of service.Accurately document customer interactions, questions, and feedback in the customer service database.Address and log client complaints following the company's escalation procedures.Respond to support calls and emails promptly, ensuring resolution within the established service level agreements (SLAs).Utilize troubleshooting techniques with guiding questions, support documents, and system training to assist customers effectively.Provide solutions and recommendations for common issues and frequently asked questions.Requirements:High School Diploma or equivalent qualification.Fluency in German; native-level proficiency is preferred.Proficient in English at a C1 level.Typing speed of at least 20 words per minute.Strong active listening skills.Excellent problem-solving abilities.Proficient troubleshooting skills.Benefits:Reimbursement for travel expenses.Comprehensive health coverage including private healthcare.Competitive salary with performance-based bonuses.Full-time position: 40 hours per week, 8 hours per day, 5 days a week.

Join Mercier Consultancy MD as a German Speaking Customer Service Representative at a prestigious Electronics Company located in Athens, Greece. If you have a passion for electronics and a dedication to providing outstanding customer service, this opportunity is for you. Your primary responsibility will be to assist German-speaking customers with their inquiries about electronic products and services.Key ResponsibilitiesHandle customer inquiries regarding electronic products, orders, warranties, and technical support through phone, email, and chat in German.Provide comprehensive product information and assist customers in troubleshooting issues effectively.Address customer complaints and resolve issues promptly to ensure a high level of customer satisfaction.Keep accurate records of customer interactions and transactions using the CRM system.Work closely with technical teams and other departments to provide effective solutions.Stay informed about product knowledge, industry trends, and company policies.

D-ploy is a leading IT and engineering solutions provider operating across the EMEA region, with a presence in countries such as Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We pride ourselves on delivering cutting-edge IT services and solutions to our esteemed clients, emphasizing reliability, efficiency, and long-term partnerships that drive IT productivity and enhance business value.We are currently seeking an experienced IT Onsite Support Engineer to provide exceptional support to end-users in a professional and regulated environment in Athens.Key ResponsibilitiesDeliver first and second-level IT support (covering hardware, software, mobile devices, and peripherals).Serve as the primary onsite contact for IT-related issues faced by end-users.Troubleshoot incidents and service requests using our ticketing system (ServiceNow).Provide timely and professional user support, both desk-side and remotely.Accurately document all actions and resolutions within the ticketing system.Facilitate IT onboarding for new employees, including equipment setup and user guidance.Contribute to knowledge base documentation and support continuous service improvement initiatives.

Are you fluent in German? Join our vibrant team as a German Customer Support Consultant!Relocate to Athens and embark on a rewarding career journey.Your Responsibilities:Engaging with subscribers via chat and phoneProviding assistance with payment-related inquiriesTroubleshooting streaming and content issuesGuiding users on how to navigate Netflix and answering related questions