French Financial Services Advisor in Athens

Are you a fluent French speaker with a strong interest in finance and providing exceptional customer service? We invite you to explore an exciting opportunity to become a French Financial Services Advisor in the vibrant city of Athens!In this role, you will assist clients in navigating a variety of financial products and services, ensuring they receive personalized support that meets their unique needs. Picture yourself as the trusted advisor for French-speaking clients, helping them confidently manage their financial journeys.Key Responsibilities: Communicate with customers via phone, chat, and email, delivering outstanding service and support. Provide expert advice on financial products, account inquiries, and customized solutions. Establish and nurture strong relationships with clients to ensure their satisfaction and loyalty. Collaborate with team members to enhance processes and share best practices for improved customer service. Stay informed about financial regulations and products to give accurate and timely information. If you are motivated, enthusiastic, and eager to make a positive impact in the financial sector, we would love to hear from you!

Join Cross Border Talents as a French Customer Technical Advisor in the vibrant city of Athens, Greece! Are you ready to embrace an exciting opportunity abroad?Your Responsibilities: Handle and document customer inquiries through our dedicated support hotline; Accurately log consumer interactions and feedback in our customer service database; Address client complaints in accordance with our escalation policy; Ensure timely resolution of support calls and emails, adhering to service level agreements (SLAs); Troubleshoot issues using open-ended questions, support documents, and system training; Provide solutions for common issues and respond to frequently asked questions.

Join Cross Border Talents as a French Customer Support Advisor in the vibrant city of Athens, Greece. Established in 2014, we have been pioneering solutions to the digital skills shortage through innovative recruiting strategies and algorithms. Our mission is to link exceptional talent with leading employers in beautiful cities, ensuring a fulfilling journey for our candidates. Our commitment to excellence is validated by three Seals of Excellence awarded by the European Commission. With over 1,000 job openings every month across 10 EU countries, we invite you to be a part of our success story!If you are eager to leverage your language and tech skills, join one of the top BPO companies in Athens. Our client, a global leader and one of Greece's largest companies, is looking for dedicated customer support agents to provide exceptional service to their prestigious global brands.Your Role as a Customer Support Advisor:Represent a renowned global brand;Engage in a diverse cultural environment;Build lasting relationships with customers to ensure the best experience;Resolve issues using open-ended questions, support documents, and system training;Provide solutions to common inquiries and concerns.

Your Role as a Customer Technical Advisor:Address and document customer inquiries via our dedicated phone lines.Accurately input consumer inquiries, questions, and feedback into our customer service database.Handle client complaints per the company's escalation policy, ensuring they are logged appropriately.Ensure all support calls and emails are managed and resolved within the designated SLAs.Troubleshoot issues using open-ended questions, support documentation, and system training.Provide solutions to common problems and frequently asked questions.

Join our dynamic team as a French Collections Customer Advisor, where you'll play a crucial role in providing exceptional telephone and administrative support for our clients. Your responsibilities will include effective call and document management, ensuring our clients receive tailored solutions aligned with our company's values and guidelines.Key Responsibilities:Serve as the primary point of contact for customers via telephone and email, delivering outstanding support.Foster positive relationships with customers, ensuring respectful and fair treatment.Conduct thorough affordability assessments to understand each client's financial situation and establish reasonable repayment plans when applicable.Communicate the advantages of achieving their 'debt-free day,' providing clear timelines and information regarding repayment plans.Guide customers on the availability of free financial advice services.Maintain detailed and accurate records of calls, ensuring all system notes reflect a professional and truthful account of conversations.

Join Cross Border Talents, where we are seeking enthusiastic French speakers to embark on an exciting journey in the tourism sector with a prestigious hospitality brand in Greece. Are you ready to take the leap and start your adventure abroad?Your Role as a Customer Advisor:Handle and record customer inquiries through free phone lines, ensuring a seamless communication experience;Maintain precise data entry of consumer inquiries, feedback, and questions in our customer service database;Address client complaints in accordance with the company’s escalation policy, ensuring customer satisfaction;Resolve all support calls and emails within the agreed SLAs, documenting appropriately;Utilize diagnostic techniques through open-ended questions, support documentation, and system training for troubleshooting;Provide solutions and recommendations for common issues and frequently asked questions.

Join Mercier Consultancy MD as a Bilingual Travel Advisor for Booking.com in the vibrant city of Athens! In this dynamic role, you will be the key to crafting unforgettable travel experiences for our customers, offering them exceptional service in both French and English. If you have a passion for travel and a commitment to customer satisfaction, we want to connect with you!Key Responsibilities Deliver outstanding support to customers in both French and English for their travel inquiries and bookings. Assist clients in identifying suitable accommodations and travel arrangements that cater to their preferences and requirements. Efficiently manage reservations, amendments, and cancellations to ensure a seamless customer experience. Professionally address and resolve any issues or complaints, ensuring high levels of customer satisfaction. Maintain accurate records of customer interactions in our CRM system. Collaborate with internal teams to enhance service quality and provide clients with the best possible assistance. Stay updated on the latest travel trends and company offerings to provide relevant advice to clients.

The Mellon Technologies is looking to hire a Senior Collection Agent / Financial Advisor on behalf of a major financial institution, for their office located in Marousi, Attica.The successful candidate will be responsible for the following tasks:Conducting phone outreach to existing clients regarding their outstanding financial obligations.Guiding customers in finding the most suitable repayment solutions for their debts.Evaluating and negotiating potential repayment proposals with current clients in alignment with company policies.Maintaining accurate and reliable updates in the company’s management systems.Investigating each case and proposing tailored alternative solutions to meet the clients' needs.

Join the dynamic team at Mercier Consultancy MD as we seek dedicated French Speaking Customer Service Representatives for a premier Telecom Company based in beautiful Athens, Greece. This role is ideal for passionate individuals eager to excel in the telecommunications arena and committed to providing outstanding customer support. You will engage with clients to address their telecom inquiries and needs, delivering assistance in French.Key Responsibilities Handle customer inquiries regarding telecommunications services, billing issues, and account management through phone, email, and live chat in French. Deliver precise information about available plans, promotions, and device features. Assist customers in troubleshooting technical issues and resolving service-related problems. Maintain detailed documentation of customer interactions within the CRM system for effective tracking and follow-up. Collaborate with technical and sales teams to enhance service delivery. Stay informed about the latest telecom trends and company offerings to provide knowledgeable support to customers.

Join our dynamic team as a French Customer Support Specialist in the Hospitality sector, where your primary role will be to ensure that our clients receive exceptional service every day. You will spearhead customer interactions, delivering an unparalleled experience while aligning with our company's business objectives. Transform your love for hospitality into a rewarding career by assisting clients in discovering outstanding accommodations and crafting memorable experiences.On a typical day, you will:Manage incoming calls with professionalism and efficiency.Identify and assess customer needs to ensure satisfaction.Develop and nurture sustainable relationships through transparent and engaging communication.Provide precise, valid, and complete information utilizing the appropriate methods and tools.Achieve personal and team customer service targets and call handling quotas.Document customer interactions, manage customer accounts, and maintain organized records.Adhere to communication protocols, guidelines, and company policies.

As a Financial Advisor at Cepal, you will play a pivotal role in delivering tailored financial guidance to our clients. Your expertise will be vital in assessing client risk profiles and crafting bespoke financial strategies that align with their objectives.Main Responsibilities: Engage with debtors to schedule restructuring meetings and discuss potential financial solutions aimed at reaching their goals. Conduct in-depth, face-to-face consultations with clients, providing clear advice on debt resolution options and detailing the procedural steps and required documentation. Negotiate specific terms within available solutions, always seeking to uncover feasible options for each client. Regularly monitor and ensure Key Performance Indicators (KPIs) are achieved, as directed by the Team Leader. Facilitate necessary processes in collaboration with relevant parties (such as debtors, legal advisors, and banking institutions) following client consent to proposed solutions. Uphold the Company’s ethical standards and ensure adherence to policies to reduce customer complaints.

Join Mercier Consultancy as a French-Speaking Customer Service Representative, working with a leading Smart Home Technology Company. In this essential position, you will deliver outstanding support to our French-speaking clientele, assisting them with inquiries about innovative smart home products and technologies.Your proficiency in French is critical as you help customers understand product features, troubleshoot technical issues, and ensure they have the best possible experience with their smart home devices. Your role will significantly contribute to customer satisfaction and highlight the benefits of smart living solutions.Key Responsibilities Provide exemplary customer service in French through phone, email, and chat, responding to inquiries about smart home technology. Assist customers in troubleshooting and setting up their smart home devices. Educate clients on product features and optimal usage practices. Document customer interactions and solutions accurately in our CRM system. Work collaboratively with technical teams to effectively resolve complex customer issues. Collect and communicate customer feedback to enhance products and services. Stay updated on the latest advancements in smart home technology.

Join Mercier Consultancy as a French Speaking Customer Service Representative and play a crucial role in enhancing customer experiences for a leading Telecommunications Company. You will provide expert support to our French-speaking clientele, addressing their inquiries about telecommunications products and services.Your proficiency in French will be vital as you assist clients with account management, service inquiries, and technical support, ensuring they enjoy a seamless experience with our client's offerings.Key Responsibilities Provide outstanding customer service in French via phone, email, and chat. Assist customers with account inquiries, product details, and service-related questions. Deliver technical support for telecommunications services. Accurately document all customer interactions in our CRM system. Work collaboratively with internal teams to resolve complex inquiries and complaints. Collect customer feedback to drive continuous improvement initiatives. Stay updated on the latest trends and updates in telecommunications.

Are you a near-native French speaker with a passion for delivering outstanding customer service? We invite you to join our dynamic team as a Car Rental Agent in the vibrant city of Athens, Greece. In this role, you will be the face of our company, assisting customers with their car rental needs and ensuring they have an exceptional experience.Your responsibilities will include:Engaging with customers to respond to inquiries and resolve issues related to their bookings or rental vehicles.Detailing insurance options, including deductibles and additional coverage available at an extra cost.Offering precise directions to customers using maps or GPS technology.Efficiently processing rental agreements and payments to ensure smooth transactions.Keeping accurate records of rentals and generating daily reports for management.

BOGGI Milano blends classic Italian tailoring with a modern approach to menswear. The brand values teamwork, enthusiasm, and a commitment to delivering an elegant customer experience in every boutique. Role overview The Sales Advisor in Athens works alongside the Store Manager, serving as a key contact for the team each day. This position helps ensure smooth store operations and supports both customer service and sales activities. The Sales Advisor also assists with leading the team and contributes to achieving business targets. Demonstrating high service standards and supporting the development of colleagues are important aspects of this role. For those interested in advancing, there is a path toward Store Manager responsibilities. Main responsibilities Assist the Store Manager in motivating and guiding the team to reach sales objectives. Provide customer service that reflects the brand’s standards and values. Track key performance indicators and recommend actions to improve store results. Supervise daily operations on the sales floor and in the stockroom, maintaining an organized and attractive environment. Support the training and growth of Sales Assistants, fostering a positive team culture. Show professionalism and personal style in every customer interaction. Requirements Background in fashion retail or luxury retail environments. Interest in mentoring and a proactive approach to challenges. Dependable, attentive to detail, and focused on achieving results. Authentic passion for fashion and for building strong customer relationships within a team setting. What BOGGI Milano offers Team members benefit from ongoing training in sales techniques, leadership, and product expertise. The workplace is stylish and lively, with recognition for individual merit and support for career growth. Employees represent a brand known worldwide for Italian craftsmanship and contemporary style.

Are you driven by a passion for sales and business development? Do you have a background in outbound sales and a strong interest in cloud computing, especially in Cloud Platform solutions? If yes, we invite you to explore this exciting opportunity to become part of our vibrant team!In your role as a Business Development Representative, you will be instrumental in generating new business through various outbound campaigns. You will cultivate relationships with potential customers and identify promising sales opportunities. By recommending tailored digital solutions, you will help businesses enhance collaboration, accelerate their processes, and foster innovation.Responsibilities:Project 1: Lead Generation & Qualification Proactively reach out to small and medium-sized enterprises via outbound calls and emails. Develop and implement territory action strategies, targeting specific companies and prospects. Engage in meaningful discussions with senior decision-makers to understand their needs and assess their qualification as prospective customers. Arrange meetings to hand off to other sales teams, with the objective of meeting or surpassing monthly quotas. Research and expand existing and new accounts while effectively addressing objections to qualify opportunities. Project 2: Product Sales & Upselling Perform daily outbound calls and emails to connect with decision-makers, identify their needs, and finalize sales. Articulate the advantages of the client's products and solutions, emphasizing how they address customer needs across diverse industries and company sizes. Lead outbound prospecting efforts, from initial outreach through to deal closure. Manage and nurture relationships with existing customers, proposing additional products or expanding their current service usage. Troubleshoot minor technical issues or escalate them to the relevant team.

Cross Border Talents is actively seeking enthusiastic Slovak speakers to join our dynamic team in Athens, Greece. Are you ready to embrace a new adventure abroad?Your Responsibilities as a Customer Technical Advisor:Address and document customer inquiries and questions via complimentary phone lines;Maintain precise records of customer inquiries, questions, and feedback in our customer service database;Handle client complaints in accordance with the company's escalation policy;Ensure all support calls and emails are answered and resolved within the stipulated SLAs;Troubleshoot issues using open-ended questions, support documentation, and system training;Provide solutions to common problems and frequently asked questions.

Are you a fluent French speaker with a passion for technology? Join our dynamic team at Speakit as a French Sales Development Representative. You will be the voice of one of the largest American software companies, engaging with clients to present our innovative products and services, guiding them through the purchasing process, and ensuring their satisfaction at every step.Don't miss the chance to elevate your career with a leading firm that serves a global clientele!In a typical day, your responsibilities will include:Advising clients by recommending and quoting products while identifying sales opportunities.Providing prompt responses and consultations to address customer inquiries and resolve issues.Reaching out to targeted business leads through phone and email communications.Managing the complete sales process and achieving monthly sales targets.Maintaining in-depth knowledge of products and the brand.Conducting daily research on potential business prospects.Meeting or surpassing the minimum daily outbound contact target.

Join Cross Border Talents as a Portuguese Customer Service Advisor in the vibrant city of Athens, Greece! Since 2014, we have been tackling the Digital Skills Shortage with our team of global recruiters and advanced algorithms. Our mission is to connect talented individuals with leading employers in picturesque locations, enhancing our candidates' professional journeys. Our commitment to excellence has earned us 3 Seals of Excellence from the European Commission, reflecting the integrity of our vision. With over 1000 job openings available each month across 10 EU countries, we are excited to invite you to be part of our success story!Are you eager to gain professional experience while enjoying the beautiful city of Athens? Do you want to leverage your language and technology skills in a dynamic environment?If so, consider joining one of Greece's top BPO companies! As a Customer Support Agent, your role will involve providing exceptional service to customers while collaborating with prestigious international brands.Your Responsibilities as a Customer Advisor: Represent a renowned global brand; Thrive in a multicultural workplace; Build and nurture customer relationships to ensure optimal experiences; Utilize open-ended questions and support documents to troubleshoot effectively; Provide solutions to common issues and frequently asked questions.

Mellon Technologies is seeking to hire Client Relationship Management Advisors for a prominent financial institution located in Piraeus. This role offers a full-time, 8-hour morning shift from Monday to Friday.Key Responsibilities:Manage and enhance existing client portfolios to elevate their service experience.Address client needs in relation to available products and services.Provide continuous updates to clients regarding new products and services.