Finnish Customer Advisor in Athens, Greece

Join Cross Border Talents as a Finnish Customer Advisor in the vibrant city of Athens, Greece! Since 2014, we have been tackling the Digital Skills' Shortage with innovative recruiting methods, leveraging global talent and advanced algorithms. Our mission is to connect skilled professionals with leading employers in picturesque cities, enhancing the quality of life for our candidates. Our commitment to excellence has earned us three prestigious seals from the European Commission, highlighting our impactful vision. With over 1000 vacancies filled each month across 10 EU countries, we invite you to be part of our success story!Are you eager to gain valuable professional experience while immersing yourself in the beauty of Athens? Do you want to leverage your language and technology skills? If so, we encourage you to join one of the premier BPO companies in Athens. Our client is a global leader and one of Greece's largest employers.Your Role as a Customer Advisor:Represent a renowned global brand;Thrive in a diverse multicultural environment;Build and maintain strong customer relationships to ensure an exceptional customer journey;Utilize open-ended questions, support documents, and system training to troubleshoot effectively;Provide insightful recommendations for common issues and frequently asked questions.

Join Cross Border Talents as a Finnish Customer Technical Advisor in the vibrant city of Athens, Greece. Are you ready to embark on a new adventure abroad?Your Responsibilities as a Customer Technical Advisor: Handle and document customer inquiries via complimentary phone lines; Accurately input consumer queries and feedback into our customer service database; Address client complaints according to our escalation policy and log them properly; Respond to all support calls and emails within the established SLAs, ensuring timely resolution; Troubleshoot issues using open-ended questions, support materials, and system training; Provide solutions to frequent issues and common questions.

Join Cross Border Talents as a Swedish Customer Advisor in the vibrant city of Athens, Greece! Since 2014, we have been tackling the Digital Skills Shortage with innovative global recruitment strategies and cutting-edge algorithms. Our mission is to bridge talented individuals with leading employers in stunning cities, enhancing the quality of life for our candidates. Our commitment to excellence has earned us 3 prestigious seals from the European Commission, highlighting the impact of our vision. With over 1000 job openings every month in 10 EU countries, we invite you to be part of our success story!Are you eager to gain professional experience while enjoying the breathtaking city of Athens, rich in culture and history? Picture yourself unwinding with surfing lessons after work!Utilize your language and tech skills in a dynamic environment! Join a top-tier BPO in Athens, where your role as a customer support agent involves delivering exceptional service to customers while collaborating with renowned global brands.Your Role as a Customer Advisor:Represent a prestigious global brand.Thrive in a multicultural setting.Cultivate customer relationships to deliver outstanding experiences.Utilize open-ended questions and support documents to troubleshoot effectively.Provide solutions to common inquiries and challenges.

Join our dynamic team at Cross Border Talents as a Finnish Customer Support Specialist in Athens, Greece!Your Responsibilities:Provide exceptional support by responding to and documenting customer inquiries via free phone lines. Accurately input consumer inquiries, feedback, and questions into our customer service database. Address client complaints following our company's escalation policy, ensuring all support calls and emails are resolved in accordance with agreed Service Level Agreements (SLAs). Utilize troubleshooting techniques, including open-ended questions and reference support documents, to assist customers effectively. Offer solutions and recommendations for common issues and frequently asked questions.

Join Cross Border Talents as a Danish Customer Advisor in the vibrant city of Athens, Greece! Since our inception in 2014, we have been at the forefront of addressing the Digital Skills' Shortage through innovative recruiting strategies and cutting-edge algorithms. Our mission is to bridge the gap between talented individuals and leading employers located in some of the most beautiful cities, enhancing our candidates' quality of life. Our commitment to excellence is recognized by the European Commission, which has awarded us three Seals of Excellence. We are actively seeking to fill over 1,000 job openings monthly across ten EU countries. Are you ready to be part of our success story?If you’re looking for a chance to gain valuable professional experience while immersing yourself in the rich culture of Athens, we want to hear from you!Leverage your language and technology skills by joining one of the leading BPO companies in Athens. Our client is a global powerhouse and one of Greece's largest employers.Your Role as a Customer Advisor: Represent a prestigious global brand; Thrive in a multicultural environment; Build and nurture customer relationships ensuring an exceptional experience; Troubleshoot effectively using open-ended questions, resource documents, and system training; Provide solutions and recommendations for common issues and frequently asked questions.

Join Cross Border Talents as a German Customer Advisor in the vibrant city of Athens, Greece. Established in 2014, we have been successfully tackling the Digital Skills' Shortage with our dedicated global recruiters and advanced algorithms. Our mission is to bridge the gap between talent and leading employers in stunning locations, enhancing our candidates' quality of life. Our commitment to excellence is reflected in the three prestigious Seals of Excellence awarded by the European Commission. With over 1000 job openings each month across 10 EU countries, we invite you to be part of our success story!Looking to gain professional experience while enjoying life in Athens? Picture yourself learning to surf after work and immersing yourself in a city known for its rich history and culture!Utilize your language and tech skills by joining one of the premier BPO companies in Athens. Our client is a global leader and a major player in Portugal's economy. As a Customer Support Agent, your role will be to deliver top-notch service to customers while collaborating with renowned international brands.Your Responsibilities as a Customer Advisor:Act as the representative for a prestigious global brand;Engage in a dynamic multicultural environment;Build and nurture customer relationships to provide an exceptional experience;Resolve issues by utilizing probing questions, support documents, and system training;Provide solutions to common inquiries and challenges.

Join Cross Border Talents as an Italian Customer Advisor in Athens, Greece! Since 2014, we have been tackling the Digital Skills' Shortage with our expert team of Global Recruiters and advanced Algorithms. Our mission is to bridge the gap between exceptional Talent and leading Employers in stunning locations, enhancing our candidates' life experiences. Our commitment to excellence is reflected in the three Seals of Excellence awarded by the European Commission. With over 1,000 job openings monthly across ten EU countries, are you ready to be part of our success story?Looking to gain professional experience while living in Athens? Picture yourself enjoying vibrant city life and amazing opportunities after work.Utilize your language and technology skills by joining one of the leading BPO companies in Athens. Our client is a global industry leader, dedicated to providing superior service to their customers while collaborating with prestigious international brands.Your Role as a Customer Advisor:Represent a renowned global brand.Become part of a diverse and inclusive team.Cultivate customer relationships to deliver exceptional experiences.Diagnose issues utilizing open-ended questions, support documents, and system training.Provide solutions to common inquiries and challenges.

Cross Border Talents is seeking enthusiastic German-speaking professionals to join a leading hospitality brand in the vibrant tourism sector of Greece. Are you ready to embrace a new adventure abroad?Your Role as a Customer Support Advisor: Manage and document customer inquiries via dedicated phone lines, ensuring a high level of service; Accurately log consumer feedback and inquiries in our customer service database; Effectively resolve client complaints in accordance with our established escalation policy; Respond to support calls and emails promptly, ensuring all interactions are recorded appropriately within agreed service level agreements (SLAs); Troubleshoot customer issues using open-ended questions, support documents, and training resources; Provide solutions and guidance for common inquiries and issues.

Join Cross Border Talents as an Italian Customer Advisor in Athens, Greece! Since 2014, we have been addressing the global digital skills shortage through innovative recruitment strategies and advanced algorithms. Our mission is to connect talented individuals with top employers in stunning locations, ensuring a high quality of life for our candidates. Our commitment to excellence is reflected in the three awards we have received from the European Commission. With over 1,000 job openings across 10 EU countries every month, we invite you to be a part of our success story. Are you eager to gain professional experience while enjoying the vibrant city of Athens? If you possess language and tech skills, this is the opportunity for you! As a valued customer support agent for one of Greece's largest BPO companies, you will provide exceptional service, representing prestigious global brands. Your Role as a Customer Advisor: Serve as an ambassador for a renowned global brand; Thrive in a multicultural workplace; Foster customer relationships to deliver outstanding experiences; Utilize problem-solving techniques with effective questioning and available resources; Provide solutions for common queries and issues.

Join Cross Border Talents as a Slovenian Customer Advisor in the vibrant city of Athens, Greece! Since 2014, we have been pioneering solutions to the digital skills gap by utilizing global recruiters and advanced algorithms. Our mission is to bridge talented individuals with leading employers in stunning cities where the quality of life enhances the journey for our candidates. Our commitment to excellence has been recognized with three prestigious awards from the European Commission, underscoring the value of our vision. With over 1000 job openings each month across 10 EU countries, we invite you to be part of our success story!Are you seeking an opportunity to gain professional experience while enjoying the breathtaking city of Athens, recognized as the green capital in 2020? Picture yourself taking surfing lessons after work!If you are eager to leverage your language and technology skills, this is your chance!Your Responsibilities as a Customer Advisor:Act as a representative for a global brand;Thrive in a multicultural environment;Build and nurture customer relationships to ensure the best service experience;Utilize effective questioning, support documents, and system training to troubleshoot issues;Provide insightful recommendations for common issues and frequently asked questions.

Cross Border Talents is currently seeking enthusiastic Croatian speakers to join our dynamic team in Athens, Greece. Are you ready to embark on an exciting international career journey?Your Role as a Customer Advisor:Represent a prestigious global brand and deliver exceptional customer service.Thrive in a diverse and multicultural environment.Foster strong customer relationships to ensure a top-notch experience.Utilize open-ended questions and support materials to troubleshoot customer issues effectively.Provide insightful solutions to common inquiries and challenges.

Join Cross Border Talents as a Latvian Customer Advisor in Athens, Greece!Since 2014, Cross Border Talents has been at the forefront of addressing the digital skills gap through innovative recruitment strategies and advanced algorithms. Our mission is to connect talented individuals with leading employers in vibrant cities where quality of life enhances our candidates' experiences.With three Seals of Excellence awarded by the European Commission, we are recognized for our commitment to excellence.We offer over 1,000 job opportunities across 10 EU countries each month. Ready to be part of our success story?Explore the chance to gain professional experience while enjoying the beautiful city of Athens, recognized as the green capital in 2020. Picture yourself taking surfing lessons after work!If you’re eager to leverage your language and technology skills, this is the opportunity for you!Your Role as a Customer Advisor: Act as a representative for a prestigious global brand; Thrive in a multicultural work environment; Cultivate strong customer relationships and ensure a top-notch customer experience; Utilize troubleshooting techniques through open-ended questioning, reference documents, and system training; Provide solutions to common inquiries and challenges.

Cross Border Talents is currently seeking enthusiastic Spanish speakers to join a leading hospitality brand within the tourism sector in Greece. Are you ready to embark on an international adventure?Your Role as a Customer Advisor:Handle and document customer inquiries via free phone lines;Accurately input consumer inquiries, questions, and feedback into the customer services database;Address and log client complaints as per the company’s escalation policy;Respond to support calls and emails promptly, ensuring compliance with agreed SLAs;Troubleshoot issues using effective questioning, support documents, and training;Provide solutions to common problems and frequently asked questions.

Cross Border Talents is currently seeking enthusiastic German-speaking individuals to join our team in Athens, Greece. Are you ready to embark on an exciting international career adventure?Your Role as a Customer Technical Advisor: Handle and document customer inquiries via dedicated phone lines; Maintain precise records of customer inquiries, issues, and feedback in our customer service database; Address and accurately log client complaints following the company’s escalation policy; Ensure timely responses to all support calls and emails in accordance with established service level agreements (SLAs); Utilize open-ended questions, support documents, and system training to troubleshoot customer issues; Provide solutions and advice on common problems or frequently asked questions.

Cross Border Talents is actively seeking enthusiastic Bulgarian speakers to join our team in the vibrant city of Athens, Greece. Are you ready to embark on an exciting international journey?Your Role as a Customer Advisor:Act as a representative for a prestigious global brand.Thrive in a diverse, multicultural work environment.Foster strong customer relationships to ensure an outstanding customer experience.Utilize effective questioning techniques, support documentation, and system training to troubleshoot issues.Provide insightful solutions to common queries and challenges faced by customers.Requirements for the Customer Advisor:High School Diploma or higher qualification.Fluent in Bulgarian (native level).Proficient in English (C1 level).Typing speed of at least 20 words per minute.Exceptional active listening skills.Strong problem-solving abilities.Excellent troubleshooting skills.

Join our dynamic team as a Finnish Customer Support Specialist in Athens! We are on the lookout for dedicated professionals who are passionate about delivering outstanding customer service. As our client expands their operations to accommodate a rapidly growing customer base, your role will be pivotal in enhancing customer satisfaction, fostering loyalty, and effectively addressing customer needs through your superior communication and problem-solving abilities.Key Responsibilities:Deliver exceptional customer service by ensuring timely, accurate, and consistent support.Analyze customer data proactively to enhance the customer experience and drive positive outcomes throughout their journey.Utilize project management skills to innovate and implement strategies that bolster overall customer success.Promote our services and adeptly upsell or cross-sell products to maximize customer satisfaction.Collaborate across teams to articulate the customer’s voice to internal stakeholders and external partners.Establish strong relationships and effectively manage partnerships to resolve issues, ensuring a positive customer experience.

Cross Border Talents is currently seeking enthusiastic Estonian speakers to join our dynamic team in Athens, Greece. Are you ready for an exciting international adventure?Your Role as a Customer Technical Advisor:Handle and document customer inquiries via free phone lines, ensuring a seamless customer experience;Accurately input consumer inquiries, questions, and feedback into our customer service database;Effectively manage client complaints in accordance with the company's escalation policies;Ensure all support calls and emails (when applicable) are addressed and resolved within the designated service level agreements (SLAs);Utilize open-ended questions and support documentation to troubleshoot issues;Provide insightful recommendations for frequently encountered problems and questions.

Cross Border Talents is currently seeking enthusiastic Portuguese speakers to join our team in vibrant Athens, Greece. Are you ready to embark on an exciting journey abroad?Your Role as a Customer Technical Advisor: Handle and document customer inquiries received through toll-free phone lines; Maintain precise records of customer inquiries, questions, and feedback within our customer service database; Address client complaints in accordance with the company’s complaint escalation process; Ensure timely resolution of support calls and emails, in line with agreed service level agreements (SLAs); Utilize open-ended questions, support documentation, and system training to troubleshoot issues; Provide solutions to common problems and frequently asked questions.

Join Our Team in Athens!Are you a German native or fluent speaker with excellent English communication abilities? Are you eager to advance your career in a vibrant, multicultural setting in historic Athens? This is the opportunity you've been looking for!Become a part of our German Customer Support team and help us enhance customer experiences.As a dedicated customer service specialist, your primary responsibilities will include: Delivering exceptional support to our customers via phone and email on various inquiries Providing accurate and comprehensive information using established procedures Taking ownership of customer queries to ensure timely resolutions Fostering meaningful relationships by addressing customer questions in a friendly, professional manner Meeting and exceeding customer service quality standards, compliance regulations, and productivity targets Creating outstanding customer experiences that we can all take pride in Following management directives and providing constructive feedback

Join Our Team!Are you a native or fluent Norwegian speaker with excellent English communication skills? Do you aspire to build your career in a vibrant, multicultural setting in the historic city of Athens? This is the ideal opportunity for you!Your next adventure: become part of our dedicated Norwegian Customer Support team.In your role as a customer service specialist, your daily tasks will encompass: Delivering top-notch support to customers via phone and email on a variety of inquiries Providing accurate and complete information by adhering to established procedures Taking ownership of customer queries to ensure timely resolutions Fostering meaningful relationships by responding to customers' questions in a courteous and professional manner Meeting and exceeding customer service quality standards, compliance regulations, and productivity benchmarks Creating exceptional customer experiences that both our clients and we value Following management directives and offering feedback for continuous improvement