Expert Financial Advisor

As a Financial Advisor at Cepal, you will play a pivotal role in delivering tailored financial guidance to our clients. Your expertise will be vital in assessing client risk profiles and crafting bespoke financial strategies that align with their objectives.Main Responsibilities: Engage with debtors to schedule restructuring meetings and discuss potential financial solutions aimed at reaching their goals. Conduct in-depth, face-to-face consultations with clients, providing clear advice on debt resolution options and detailing the procedural steps and required documentation. Negotiate specific terms within available solutions, always seeking to uncover feasible options for each client. Regularly monitor and ensure Key Performance Indicators (KPIs) are achieved, as directed by the Team Leader. Facilitate necessary processes in collaboration with relevant parties (such as debtors, legal advisors, and banking institutions) following client consent to proposed solutions. Uphold the Company’s ethical standards and ensure adherence to policies to reduce customer complaints.

Are you a fluent French speaker with a strong interest in finance and providing exceptional customer service? We invite you to explore an exciting opportunity to become a French Financial Services Advisor in the vibrant city of Athens!In this role, you will assist clients in navigating a variety of financial products and services, ensuring they receive personalized support that meets their unique needs. Picture yourself as the trusted advisor for French-speaking clients, helping them confidently manage their financial journeys.Key Responsibilities: Communicate with customers via phone, chat, and email, delivering outstanding service and support. Provide expert advice on financial products, account inquiries, and customized solutions. Establish and nurture strong relationships with clients to ensure their satisfaction and loyalty. Collaborate with team members to enhance processes and share best practices for improved customer service. Stay informed about financial regulations and products to give accurate and timely information. If you are motivated, enthusiastic, and eager to make a positive impact in the financial sector, we would love to hear from you!

Mellon Technologies is seeking to hire Client Relationship Management Advisors for a prominent financial institution located in Piraeus. This role offers a full-time, 8-hour morning shift from Monday to Friday.Key Responsibilities:Manage and enhance existing client portfolios to elevate their service experience.Address client needs in relation to available products and services.Provide continuous updates to clients regarding new products and services.

The Mellon Technologies is looking to hire a Senior Collection Agent / Financial Advisor on behalf of a major financial institution, for their office located in Marousi, Attica.The successful candidate will be responsible for the following tasks:Conducting phone outreach to existing clients regarding their outstanding financial obligations.Guiding customers in finding the most suitable repayment solutions for their debts.Evaluating and negotiating potential repayment proposals with current clients in alignment with company policies.Maintaining accurate and reliable updates in the company’s management systems.Investigating each case and proposing tailored alternative solutions to meet the clients' needs.

Join us at tbibankgr, a pioneering challenger bank in Southeast Europe, recognized as a regional leader in alternative payment solutions. We are dedicated to crafting a seamless ecosystem that merges financing with shopping to meet our customers' diverse needs. Our innovative business model, complemented by a strong focus on customer satisfaction, positions us as one of the most profitable and efficient banks in the region, serving clients in Romania, Germany, Bulgaria, and Lithuania.As we expand our presence in Greece, catering to thousands of merchants and consumers, we invite you to play a pivotal role in our remarkable success story!We are currently seeking a Financial Manager to assume a group-level position and contribute to our journey of success!Key Responsibilities:Create and maintain robust financial models to enhance business planning, product innovation, and strategic projects.Conduct client behavior modeling and profitability assessments.Analyze investment opportunities and prepare financial evaluations for new ventures.Execute business forecasting, scenario analysis, and sensitivity testing.Deliver financial insights and strategic recommendations to guide investment decisions.Compile financial analyses, reports, and business cases for management and key stakeholders.Collaborate effectively with internal teams across Commercial, Risk, and IT departments.Support resource allocation decisions and initiatives to enhance operational efficiency and value optimization.Establish, review, and monitor key financial performance indicators and analytical standards.Lead and mentor a small team of financial analysts.Present analytical insights and report critical findings directly to the CFO.

Join Domino's Pizza as a Delivery Expert and be a crucial part of our team dedicated to providing exceptional service to our customers. As a Delivery Expert, you will be responsible for delivering delicious pizzas and other menu items to our valued customers, ensuring timely and friendly service.This is a fantastic opportunity to work in a dynamic environment where your contributions are valued. If you have a passion for customer service and enjoy being on the road, this position is perfect for you!

Join the Sfakianakis Group, a premier leader in the automotive industry, as our next Performance & Growth Lead Expert. In this pivotal role, you will significantly enhance our market presence and drive our continuous growth trajectory.The ideal candidate will possess a robust background in crafting and implementing effective digital marketing strategies that yield measurable business outcomes.Key Responsibilities:Formulate comprehensive performance strategies encompassing paid media, lead generation, and SEO.Track and assess key performance indicators (KPIs), interpret data, and provide actionable insights to facilitate informed decision-making.Oversee budget distribution across various channels and business units.Lead and assess external partners including performance agencies, SEO specialists, and web developers.Evaluate performance data to identify opportunities for ongoing optimization and improvement.Prepare reports and communicate results to key stakeholders effectively.Collaborate with marketing teams across business units to ensure alignment with commercial goals.Enhance lead quality and streamline lead management processes.Engage in the design and optimization of websites and digital platforms, focusing on conversion rates.Define user experience (UX), sales funnels, and lead generation needs for both new and existing digital assets.Monitor website performance and suggest data-driven enhancements.Requirements:Bachelor's degree in Marketing, Business Administration, or a related discipline (Master's degree preferred).Over 5 years of experience in performance or digital marketing, ideally in a multi-brand or complex organizational context.Deep understanding of paid media channels (e.g., Google, Meta) and lead generation methodologies.Demonstrated experience in managing and advising external partners and agencies.Proficient in KPI tracking and reporting tools.Familiarity with AI tools and applications in marketing, with a proactive approach to utilizing them for performance enhancement.Core Strengths:Exceptional interpersonal skills with the ability to collaborate across teams and influence at all organizational levels.Strong analytical abilities with experience utilizing data-driven insights to inform strategy.Innovative thinking and the capability to create unique marketing initiatives.What We Offer: Competitive salary and comprehensive benefits package. A dynamic and contemporary work environment. Ongoing training and professional development opportunities. Opportunities for career advancement and growth. Company-provided mobile phone and laptop. Health and life insurance coverage.

At Epignosis, we have a clear and ambitious mission: to democratize access to learning technologies for businesses of all sizes, across any sector or geography. For over a decade, we have empowered millions to grow, learn, and succeed with our powerful yet affordable technology solutions.As one of Greece's fastest-growing SaaS companies, we proudly serve over 12,000 organizations and 22 million learners globally with innovative platforms like TalentLMS, eFront, TalentCards, and TalentHR.Our success is driven by a passionate team that believes in the importance of meaningful work. We seek individuals who thrive on solving complex challenges, take pride in their craft, and aspire to create solutions that genuinely foster growth.We are currently looking for an accomplished Senior Financial Reporting Specialist to enhance and streamline our financial reporting processes. In this pivotal role, you will ensure the preparation of accurate, compliant, and timely financial statements, promoting transparency across our group's performance. The ideal candidate will possess a robust technical expertise in reporting and accounting principles, combined with meticulous attention to detail and an analytical mindset.

Join our dynamic team at METRO, one of Greece's leading employers with over 11,300 employees. We are looking for a Legal Advisor / Attorney to strengthen our Legal Services department based at our headquarters in Metamorphosis.Your primary responsibility will be to ensure effective management of the company’s legal matters.Key responsibilities include:Providing legal counsel to executives on a variety of legal issues.Collaborating with management to design effective strategies.Preparing and drafting corporate documents to safeguard the company’s legal rights.Representing the company in various court proceedings.Clarifying legal terminology or processes for employees across the organization.Daily communication and negotiation with third parties (regulatory bodies, external consultants, public authorities, etc.) to build trust-based relationships.Staying informed about any legislative changes.

Join FlexCar, a rapidly expanding company, as our next Financial Planning & Analysis Associate in Athens. This is an exceptional opportunity to influence financial reporting and analysis at one of Greece's fastest-growing scale-ups and a key player in Europe's dynamic market.About UsAt FlexCar, we are revolutionizing car leasing by providing flexible, accessible terms and a premium all-inclusive service. Our mission is to transform the car leasing landscape and lead the future of mobility not just in Greece, but also in Italy, Cyprus, Mexico, and beyond.Our TeamWe seek curious, ambitious individuals who are eager to embark on an exciting career journey with a strong professional team. If you are ready to start your career at one of Europe's most promising start-ups, we want you!Position OverviewAs a Financial Analyst, you will play an essential role in supporting financial reporting, analysis, and planning across our organization. Your contributions will ensure the accuracy of our financial data, facilitate IFRS reporting, and provide valuable insights that inform business strategies. This position demands meticulous attention to detail, analytical prowess, and a comprehensive understanding of financial reporting frameworks.Key ResponsibilitiesPrepare and support the creation of monthly, quarterly, and annual financial reports.Assist in the preparation of financial statements in compliance with IFRS.Ensure the accuracy and consistency of financial data across all reports.Conduct variance analysis comparing actual outcomes to budget/forecast.Analyze financial performance and identify key trends.Support ad hoc analysis and reporting requests.Assist in budgeting and forecasting activities.Facilitate financial modeling and data analysis.Ensure adherence to internal controls and reporting standards.

Join our vibrant team at Mercier Consultancy MD as a Logistics & Delivery Advisor! We are seeking a talented professional fluent in both German and English to enhance our logistics operations and provide exceptional support to our German-speaking clients. In this dynamic role, your linguistic skills and logistics expertise will be highly appreciated, making this an exciting opportunity for personal and professional growth.Key ResponsibilitiesDeliver outstanding logistical support and customer service to our German-speaking clients through various communication channels including phone, email, and chat.Coordinate effectively with logistics teams to ensure prompt shipment deliveries and precise tracking.Professionally address customer inquiries regarding orders, shipping options, and delivery issues in a timely manner.Utilize CRM systems to maintain accurate and current records of customer interactions.Collaborate with cross-functional teams to optimize logistics processes and enhance overall customer satisfaction.Stay informed about industry trends and best practices to provide knowledgeable assistance.

Cross Border Talents is currently seeking enthusiastic Italian speakers to join our team in the tourism sector, representing a prestigious hospitality brand in Greece. Are you ready for an exciting opportunity to relocate abroad and enhance your career?Your Responsibilities as a Customer Advisor:Attend to and document customer inquiries and questions received through toll-free phone lines.Ensure the accurate input of consumer data into our customer service database.Handle client complaints in accordance with our company's escalation policy.Respond to all support calls and emails promptly, ensuring they are resolved within agreed service level agreements (SLAs).Troubleshoot issues using guided questions, reference documents, and system training.Provide solutions to common issues and frequently asked questions.

Join Mercier Consultancy MD as a Bilingual Travel Advisor for Booking.com in the vibrant city of Athens! In this dynamic role, you will be the key to crafting unforgettable travel experiences for our customers, offering them exceptional service in both French and English. If you have a passion for travel and a commitment to customer satisfaction, we want to connect with you!Key Responsibilities Deliver outstanding support to customers in both French and English for their travel inquiries and bookings. Assist clients in identifying suitable accommodations and travel arrangements that cater to their preferences and requirements. Efficiently manage reservations, amendments, and cancellations to ensure a seamless customer experience. Professionally address and resolve any issues or complaints, ensuring high levels of customer satisfaction. Maintain accurate records of customer interactions in our CRM system. Collaborate with internal teams to enhance service quality and provide clients with the best possible assistance. Stay updated on the latest travel trends and company offerings to provide relevant advice to clients.

BOGGI Milano blends classic Italian tailoring with a modern approach to menswear. The brand values teamwork, enthusiasm, and a commitment to delivering an elegant customer experience in every boutique. Role overview The Sales Advisor in Athens works alongside the Store Manager, serving as a key contact for the team each day. This position helps ensure smooth store operations and supports both customer service and sales activities. The Sales Advisor also assists with leading the team and contributes to achieving business targets. Demonstrating high service standards and supporting the development of colleagues are important aspects of this role. For those interested in advancing, there is a path toward Store Manager responsibilities. Main responsibilities Assist the Store Manager in motivating and guiding the team to reach sales objectives. Provide customer service that reflects the brand’s standards and values. Track key performance indicators and recommend actions to improve store results. Supervise daily operations on the sales floor and in the stockroom, maintaining an organized and attractive environment. Support the training and growth of Sales Assistants, fostering a positive team culture. Show professionalism and personal style in every customer interaction. Requirements Background in fashion retail or luxury retail environments. Interest in mentoring and a proactive approach to challenges. Dependable, attentive to detail, and focused on achieving results. Authentic passion for fashion and for building strong customer relationships within a team setting. What BOGGI Milano offers Team members benefit from ongoing training in sales techniques, leadership, and product expertise. The workplace is stylish and lively, with recognition for individual merit and support for career growth. Employees represent a brand known worldwide for Italian craftsmanship and contemporary style.

Cross Border Talents is currently seeking dynamic German-speaking professionals to join a leading global brand in Athens, Greece. Are you ready to embark on an exciting journey abroad?Your Responsibilities as a Customer Advisor:Handle and document customer inquiries and questions via dedicated phone lines;Accurately input customer data, inquiries, and feedback into the customer service database;Address client complaints in compliance with the company’s escalation procedures;Ensure timely responses to support calls and emails, resolving issues within established SLAs;Utilize open-ended questioning, support documents, and system training to troubleshoot effectively;Provide insightful recommendations for common queries and problems.

Cross Border Talents is currently seeking enthusiastic Hungarian speakers to join our team in Athens, Greece. If you're considering an exciting career move abroad, we want to hear from you!Your Role as a Customer Technical Advisor: Handle and document consumer inquiries and questions received via our toll-free customer phone lines. Ensure precise data entry of customer inquiries, feedback, and questions in our customer service database. Address and record client complaints following the company's escalation policy. Respond to all support calls and emails in accordance with agreed service level agreements (SLAs) and document resolutions accordingly. Utilize open-ended questions, support materials, and training to troubleshoot customer issues effectively. Provide solutions and insights for common problems and frequently asked questions. Requirements for the Customer Technical Advisor: High School Diploma or equivalent qualification. Fluency in Hungarian; native-level proficiency preferred. Proficient in English (C1 level). Typing speed of at least 20 words per minute. Strong active listening capabilities. Excellent problem-solving abilities. Robust troubleshooting skills.

Join our dynamic team as a French Collections Customer Advisor, where you'll play a crucial role in providing exceptional telephone and administrative support for our clients. Your responsibilities will include effective call and document management, ensuring our clients receive tailored solutions aligned with our company's values and guidelines.Key Responsibilities:Serve as the primary point of contact for customers via telephone and email, delivering outstanding support.Foster positive relationships with customers, ensuring respectful and fair treatment.Conduct thorough affordability assessments to understand each client's financial situation and establish reasonable repayment plans when applicable.Communicate the advantages of achieving their 'debt-free day,' providing clear timelines and information regarding repayment plans.Guide customers on the availability of free financial advice services.Maintain detailed and accurate records of calls, ensuring all system notes reflect a professional and truthful account of conversations.

Cross Border Talents is currently seeking enthusiastic Croatian speakers to join our dynamic team in Athens, Greece. Are you ready to embark on an exciting international career journey?Your Role as a Customer Advisor:Represent a prestigious global brand and deliver exceptional customer service.Thrive in a diverse and multicultural environment.Foster strong customer relationships to ensure a top-notch experience.Utilize open-ended questions and support materials to troubleshoot customer issues effectively.Provide insightful solutions to common inquiries and challenges.

Join Our Dynamic Team at Kaizen Gaming!Kaizen Gaming, the driving force behind Betano, stands as one of the premier GameTech companies globally, with operations spanning 20 markets. We are dedicated to harnessing cutting-edge technology to deliver unparalleled experiences to our millions of customers who rely on us for entertainment.With a vibrant team of over 2,700 Kaizeners representing more than 40 nationalities across three continents, we embrace diversity and innovation.Our #oneteam ethos has earned us recognition as one of the Best Workplaces in Europe, along with certifications as a Great Place to Work across our offices. Here, every day is an opportunity to grow and excel. Are you ready to Press Play on Your Potential?Your Role Awaits!The Senior Financial Controls Analyst is pivotal in upholding the integrity and efficacy of Kaizen Gaming’s internal control framework. In this senior capacity, you will spearhead the design, implementation, and continuous monitoring of financial controls and governance policies. This role demands a nuanced understanding of risk mitigation and the capability to function autonomously within a dedicated governance function. You will act as the technical cornerstone for the Financial Controls team, ensuring our processes remain resilient and adaptable as the company expands into new international markets and business sectors. Key Responsibilities:Governance & Framework OwnershipDrive Policy Evolution: Lead the drafting, updating, and communication of financial governance policies across all finance divisions, ensuring alignment with corporate standards and local regulatory requirements.Orchestrate the Finance Division Playbook: Ensure the periodic mapping and review of the Finance Playbook, maintaining it as the definitive "single source of truth" for all financial operations and global processes.Roadmap Integration: Coordinate the timing of process reviews and control updates with broader team objectives and KPIs, effectively prioritizing high-risk areas.Process Design: Create and maintain sophisticated process narratives, flowcharts, and control matrices for complex financial cycles (e.g., Revenue, Payments, Treasury). Control Testing, Remediation & MentorshipExecution & Quality Assurance: Lead the testing of key financial controls (design and operational effectiveness), ensuring compliance and reliability.

Mercier Consultancy seeks a Swedish-speaking Helpdesk Expert to support a well-known restaurant platform from the Athens office. This role provides technical and customer support to Swedish-speaking clients in the restaurant industry, focusing on both troubleshooting and guiding users through the platform's features. Role overview The Helpdesk Expert serves as the first point of contact for Swedish-speaking users. Day-to-day work involves resolving technical issues, assisting with onboarding, and ensuring clients have a smooth experience using the platform. Strong command of Swedish and solid technical skills are key for this position. Main responsibilities Provide helpdesk support to restaurant clients in Swedish via phone, email, and chat. Troubleshoot and resolve technical problems related to the platform. Assist clients with onboarding, training, and using platform features effectively. Document support cases and client communications in the ticketing system. Collaborate with product and development teams by sharing client feedback. Stay updated on platform changes and industry trends to offer relevant support. Location This is an on-site role based in Athens, Attica, Greece.