ERP Lead Consultant

We are seeking a skilled ERP Lead Consultant to join our dynamic team at Athens Technology Center. In this role, you will leverage your expertise in enterprise resource planning systems to guide clients in optimizing their business processes and enhancing operational efficiency.The ideal candidate will possess strong analytical skills and a deep understanding of ERP solutions, along with the ability to communicate effectively with stakeholders at all levels. You will be responsible for leading project teams, providing strategic insights, and ensuring the successful implementation of ERP solutions.

Role Overview Avis Greece is looking for a Seasonal Parking Agent in Athens. This role focuses on preparing vehicles for delivery and inspecting them when they return from rental. Main Responsibilities Prepare vehicles and check additional equipment such as GPS units and Wi-Fi devices before handing them over to customers. Inspect the condition of vehicles and any rented equipment when customers return them. Complete reservations by finalizing contracts in the system and recording any necessary damage compensation. Monitor and maintain the parking area to ensure it stays organized and safe. Provide helpful and attentive customer service throughout the process.

About Avis Greece Avis Greece is part of a global brand focused on reshaping how people move. The company develops integrated products and services that aim to make travel more flexible and convenient for customers worldwide. Why Work at Avis Greece? Supportive team culture: Colleagues work together to encourage new ideas and keep customer needs at the center of every decision. Purpose-driven work: Employees help shape the future of mobility, contributing to a more connected world. Rental Sales Agent – Athens Downtown The Athens Downtown team is looking for a Rental Sales Agent who will deliver excellent service, drive sales, and make the rental process smooth for every customer. Main Responsibilities Deliver friendly, reliable customer service for each car rental and build long-term relationships with clients. Promote relevant products and services to improve the customer experience. Monitor competitor offerings and market trends to help maintain competitive rates in line with company guidelines. Support daily station operations and suggest improvements for better results. Work with other departments to resolve customer issues and ensure high service standards. Location Athens, Attica, Greece

Athens Technology Center is on the lookout for a talented IT Support Engineer to join our dynamic team in Athens.About UsAthens Technology Center (ATC) is a leading Information Technology company dedicated to delivering tailored solutions and services across various sectors, including Media, Banking, Retail, Utilities, and Public Sector Organizations. As a full-service software development firm, we leverage cutting-edge design principles and the latest advancements in data science, machine learning, cloud computing, and mobile and desktop technologies. Our commitment to quality ensures we provide exceptional software solutions for prestigious clients and global leaders while continuously pushing the boundaries of research and innovation.Position OverviewWe are currently expanding our team and are seeking an IT Support Engineer who will be situated at one of our client's locations in Athens. This role involves providing comprehensive day-to-day technical support to our client's staff. The selected candidate will be an official employee of Athens Technology Center (ATC) and will report directly to our organization.Key ResponsibilitiesInstall and configure computer hardware, software, and peripherals.Maintain workstations, networks, and peripheral devices.Set up user accounts and workstations.Deliver technical support and troubleshoot issues for end-users via phone, email, or in-person.Collaborate with other IT teams, vendors, and stakeholders to implement new projects and resolve complex challenges.Develop and update technical documentation, user manuals, and training materials.QualificationsDegree in Information Technology or a related field.A minimum of 2 years of relevant experience in IT support or a similar role.Strong knowledge of Windows operating systems and Microsoft Office applications.Experience in Windows Server administration and Active Directory.Solid understanding of networking principles.Excellent verbal and written communication skills in English.Familiarity with reporting tools and ticketing systems.Personal AttributesExceptional communication skills with the ability to explain technical concepts to non-technical users.Strong interpersonal skills and a collaborative mindset.A team-oriented approach to problem-solving.BenefitsAttractive salary package.Comprehensive private health coverage.Opportunities to gain experience and knowledge across diverse scientific fields.Tailored training programs and access to state-of-the-art skills.A friendly, engaging, and creative work environment.If you are looking for a company that values your ideas and supports your professional growth, we invite you to apply!

Join Mercier Consultancy as a Czech-Speaking Consultant within our dynamic Online Payment Solutions Department based in Greece. In this pivotal role, you will assist our Czech-speaking clientele in optimizing and managing their online payment systems, ensuring they have comprehensive resources and support for smooth transactions.Your key responsibilities will entail delivering personalized assistance, responding to client inquiries, and providing customized solutions tailored to their unique needs. Your commitment to outstanding customer service will be crucial in establishing robust relationships and maintaining high levels of client satisfaction.Key ResponsibilitiesProvide assistance to Czech-speaking clients regarding online payment solutions.Deliver training and support on payment system features and best practices.Diagnose issues and offer effective solutions promptly.Maintain detailed records of all client interactions and support activities.Work collaboratively with internal teams to resolve complex client issues and develop effective solutions.Collect and implement client feedback to continually enhance service offerings.Stay informed about industry trends and advancements in online payment technology.

Join our dynamic team at Mercier Consultancy as an Italian-speaking Sales Agent in the thriving telecommunications sector! Located in the beautiful city of Athens, Greece, you will play a pivotal role in driving sales and providing exceptional customer service.In this exciting position, you will be responsible for engaging with customers, understanding their needs, and presenting tailored solutions that enhance their telecommunications experience. Your fluency in Italian will be essential in building rapport with our diverse clientele and ensuring their satisfaction.

Cross Border Talents is actively seeking enthusiastic Polish speakers to join our team in Athens, Greece. If you're ready for an exciting opportunity to work abroad, we want to hear from you!Your Role as a Travel Consultant: Address and document consumer inquiries via email, chat, and phone channels; Ensure precise data entry of customer inquiries, feedback, and questions into the customer service database; Effectively manage and log client complaints according to our escalation policy; Respond to support calls and emails within the specified service level agreements (SLAs); Utilize open-ended questions and available resources to troubleshoot issues; Provide solutions to common queries and challenges faced by customers.

Join the newest luxury hotel, Conrad Athens The Ilisian. Nestled within The Ilisian – a vibrant, multi-dimensional destination in the heart of Athens – this hotel ushers in a new era of hospitality, providing an unparalleled experience amidst the city's rich cultural and historical tapestry.As a Houseman at Conrad Athens The Ilisian, you will be a key player in upholding the hotel's cleanliness and inviting atmosphere. You will ensure that all public spaces, corridors, and guest rooms are meticulously maintained and welcoming. Supporting the housekeeping team, you will respond to requests for additional supplies, assist with laundry services, and perform various tasks as needed to enhance guest satisfaction. Your keen attention to detail and commitment to creating a pristine environment will significantly elevate the overall guest experience, reflecting the hotel’s dedication to excellence.

Join Avis: Where Your Career Finds Purpose and We Redefine Mobility At Avis, we are revolutionizing the way people travel, spearheading transformation in the global mobility sector. Our mission is to innovate and deliver integrated products and services that create an array of new travel possibilities, defined by exceptional convenience and flexibility.Why Choose Avis: A Collaborative Work Environment: At Avis, we are more than just a business; we are a community that cherishes its employees. We take great pride in fostering a collaborative atmosphere, focused on innovation, and prioritizing customer satisfaction in every action we take. Your Career, Your Purpose: By joining us, you'll find that Avis is the place where your career can truly thrive. We are not merely offering jobs; we are inviting exceptional talent to contribute to our vision of a more connected world. Unlock Your Potential as a Rental Sales Agent with Avis Greece Avis Greece is searching for an outstanding Rental Sales Agent to join our team at the Athens Airport Station. This role is pivotal in delivering extraordinary customer service, driving sales, and ensuring an effortless rental experience for our clients. Your Key Responsibilities: Provide exemplary customer service for every car rental, building trust and fostering long-term client relationships. Promote additional products and services to elevate the overall customer experience. Remain knowledgeable about competitor offerings and market trends to ensure our deals are competitive and aligned with company policies. Contribute actively to the operations of the station, suggesting enhancements to improve performance. Monitor and address customer complaints in collaboration with relevant departments to guarantee outstanding service.

Join Mercier Consultancy as an Italian-Speaking Consultant in our dynamic SaaS & Cloud Computing Department located in the vibrant city of Athens, Greece. In this pivotal role, you will offer specialized support and guidance to our Italian-speaking clientele as they explore and adopt our cutting-edge Software as a Service (SaaS) and cloud computing solutions. Your expertise will help them leverage our innovative technologies to achieve their business objectives.As a consultant, your responsibilities will include conducting engaging training sessions, addressing client inquiries, and resolving any technical challenges that occur. Your dedication to ensuring client success will be essential in building strong relationships and facilitating the seamless integration of our services into their operations.Key ResponsibilitiesAssist Italian-speaking clients with inquiries regarding SaaS and cloud computing products.Deliver customized product demonstrations and training to enhance client understanding.Troubleshoot technical issues and provide effective, timely solutions.Maintain comprehensive documentation of client interactions and support requests.Collaborate with internal teams to communicate client feedback and enhance service offerings.Stay abreast of industry trends to best support clients.

Join Mercier Consultancy as a Polish-Speaking Content Moderator in our vibrant Social Media Office located in Athens, Greece! In this vital role, you will play a crucial part in maintaining safe and engaging social media platforms for our clients, ensuring alignment with community standards. Your proficiency in Polish will enhance communication with our audience and enable you to effectively manage a diverse array of user-generated content.As a Content Moderator, your key responsibilities will include reviewing and moderating user submissions, interacting with users, and ensuring compliance with community guidelines. Your sharp attention to detail and analytical mindset will be essential in preventing the spread of inappropriate content, while contributing to a positive online atmosphere. Become a part of our team and help foster dynamic online communities for our clients!

Join the prestigious Conrad Athens The Ilisian, the latest luxury hotel that redefines Athenian hospitality. Nestled in the heart of Athens, this hotel promises an extraordinary experience amidst the city's rich cultural and historical tapestry.As the Chief Accountant, you will take charge of our accounting team, ensuring the meticulous management of financial reporting processes and the integrity of financial data. In this pivotal position, you will oversee all financial operations, guaranteeing precise reporting and adherence to regulations. Your accounting expertise will be instrumental in enhancing the hotel's financial performance and supporting the success of our operations. Key ResponsibilitiesLead daily activities within the accounting department, including general ledger management, bookkeeping, and financial reporting.Prepare, review, and analyze financial statements in compliance with company policies and relevant accounting standards (e.g., GAAP or IFRS).Monitor organizational financial performance through effective budgeting, forecasting, and variance analysis to aid in strategic planning.Ensure timely completion of monthly, quarterly, and annual financial closing processes.Oversee the preparation and submission of tax returns, ensuring compliance with local, state, and national tax laws.Develop and maintain robust internal controls to secure hotel assets and uphold financial integrity.Collaborate with department heads and senior management to provide actionable financial insights that support data-driven decision-making.

Join Cross Border Talents as a Swedish Customer Advisor in the vibrant city of Athens, Greece! Since 2014, we have been tackling the Digital Skills Shortage with innovative global recruitment strategies and cutting-edge algorithms. Our mission is to bridge talented individuals with leading employers in stunning cities, enhancing the quality of life for our candidates. Our commitment to excellence has earned us 3 prestigious seals from the European Commission, highlighting the impact of our vision. With over 1000 job openings every month in 10 EU countries, we invite you to be part of our success story!Are you eager to gain professional experience while enjoying the breathtaking city of Athens, rich in culture and history? Picture yourself unwinding with surfing lessons after work!Utilize your language and tech skills in a dynamic environment! Join a top-tier BPO in Athens, where your role as a customer support agent involves delivering exceptional service to customers while collaborating with renowned global brands.Your Role as a Customer Advisor:Represent a prestigious global brand.Thrive in a multicultural setting.Cultivate customer relationships to deliver outstanding experiences.Utilize open-ended questions and support documents to troubleshoot effectively.Provide solutions to common inquiries and challenges.

Antenna is seeking an IT Business Analyst to support its operations in Athens, Greece. This position connects technology teams and business stakeholders, helping ensure IT solutions support the company’s strategic objectives. Role overview The IT Business Analyst gathers requirements from multiple stakeholders, reviews current business processes, and identifies ways to improve efficiency through technology. The role involves translating business needs into clear technical specifications. Key responsibilities Work with stakeholders to collect and document business requirements Analyze existing processes and identify areas for improvement Propose solutions that support operational goals and efficiency Location This role is based in Athens, Attica, Greece.

Mercier Consultancy is excited to present a unique opportunity for a Polish Speaking Customer Support Specialist to join our esteemed Client's AI & Technology Company, located in the vibrant city of Athens, Greece. In this pivotal Junior role, you will deliver outstanding assistance to our Polish-speaking customers, addressing their inquiries regarding state-of-the-art AI solutions and technological innovations.Your proficiency in Polish will be crucial in guiding clients through product features, resolving technical issues, and ensuring a seamless experience with our innovative technology offerings. By providing top-notch customer service, you will significantly contribute to improving client satisfaction and loyalty.Key Responsibilities Deliver exceptional customer support in Polish through multiple communication channels, including phone, email, and chat. Assist customers with inquiries related to AI products, their functionalities, and support processes. Troubleshoot technical challenges and provide effective solutions to customers. Accurately document customer interactions within our CRM system. Collaborate with technical teams to swiftly address complex issues. Collect feedback to enhance our products and service offerings. Stay updated on the latest advancements in AI and technology trends.

Join the prestigious Conrad Athens The Ilisian, a beacon of luxury hospitality situated in the heart of Athens. This exquisite hotel, part of the emerging multidimensional city destination, promises an extraordinary experience that blends modern comforts with the rich cultural and historical essence of the city.As an Assistant Waiter/Waitress, your pivotal role will be to elevate our guests' dining experience in our sophisticated outlets. Collaborating closely with the waitstaff, you will assist in providing unparalleled service, from setting the stage with elegant table arrangements to serving exquisite dishes and beverages. Your meticulous attention to detail, dedication to exceptional service, and proactive approach to fulfilling guest needs will ensure that every meal is a memorable occasion.ResponsibilitiesSupport waitstaff in delivering excellent service to diners, including taking orders, serving food and beverages, and efficiently clearing tables.Ensure cleanliness and organization of dining areas, preparing tables for new guests.Offer a friendly and attentive service, creating a warm and welcoming atmosphere for all patrons.Work alongside the kitchen team to guarantee prompt and accurate order delivery.Communicate effectively with waitstaff regarding special requests or specific guest needs.Assist in setting up and dismantling dining spaces for special events.Encourage a collaborative team environment by supporting colleagues and departments as needed.Comply with all health, safety, and hygiene regulations to uphold a safe dining experience.

Join the luxurious Conrad Athens The Ilisian, a premier destination in the heart of Athens, where we redefine hospitality with an unmatched experience in the city's rich cultural and historical center.As a Housekeeping Supervisor, you will be an integral part of our team, ensuring that our exceptional standards of cleanliness and service are maintained throughout the hotel. You will coordinate the daily operations of the housekeeping staff, perform meticulous inspections of guest rooms and public areas, and ensure that every aspect embodies the luxury and sophistication that Conrad Athens The Ilisian is renowned for. Your leadership and keen attention to detail will guarantee that our guests experience a pristine and comfortable atmosphere, creating unforgettable memories during their stay.

Mercier Consultancy is thrilled to invite applications for the role of Brazilian Portuguese Content Moderator in our vibrant Athens office! In this pivotal position, you will play a key role in ensuring the quality, safety, and positivity of user-generated content across multiple platforms. Your proficiency in Brazilian Portuguese will be critical in effectively managing community interactions and moderating content to align with our standards.As a Content Moderator, your primary responsibilities will include reviewing submissions, engaging with users, and ensuring compliance with community guidelines to create a respectful and interactive environment. You will be instrumental in fostering healthy dialogue and curbing the dissemination of inappropriate content. Join our mission to enhance the online experience for all!

Join Mercier Consultancy and become a vital part of our Client’s Property Management Company in beautiful Greece as a Croatian-Speaking Customer Service Representative. In this pivotal role, you will deliver outstanding support to our Croatian-speaking clientele, addressing inquiries related to property management services and ensuring a seamless experience for both tenants and landlords.Your fluency in Croatian is essential as you provide clients with information on property listings, rental agreements, maintenance issues, and more. You will act as a primary contact point, promoting effective communication and cultivating positive relationships.Key ResponsibilitiesDeliver exemplary customer service in Croatian via phone, email, and chat regarding property management queriesAssist clients with property specifics, rental contracts, and service requestsPromptly and professionally resolve customer issues and complaintsThoroughly document all customer interactions in our CRM systemCollaborate with maintenance and property management teams for timely issue resolutionsCollect client feedback to enhance service quality and uphold our reputationRemain knowledgeable about local property regulations and market trends

Join Mercier Consultancy as a Polish-Speaking Consultant within our dynamic SaaS & Cloud Computing Department, located in the beautiful city of Athens, Greece. In this essential role, you will offer expert support to our Polish-speaking clients, guiding them through our cutting-edge Software as a Service (SaaS) and cloud computing solutions. Your expertise will help clients fully leverage our innovative technologies to maximize their success.Your key responsibilities will include delivering tailored training sessions, responding to client inquiries, and resolving any technical issues that may arise. A steadfast focus on client success will be crucial in fostering strong relationships and ensuring the optimal use of our services.Key Responsibilities Provide assistance to Polish-speaking clients regarding SaaS and cloud computing products Conduct product demonstrations and customized training sessions Troubleshoot technical challenges and provide timely resolutions Maintain accurate records of client interactions and support requests Collaborate with internal teams to relay client feedback and recommend service enhancements Stay informed about industry trends to better serve clients