About the job
About Us
Ocado Technology is at the forefront of revolutionizing the grocery retail sector through advanced technologies in cloud computing, robotics, artificial intelligence, and the Internet of Things (IoT). Our flagship Ocado Smart Platform (OSP) powers highly automated Customer Fulfilment Centres (CFCs), ensuring seamless and efficient online grocery delivery.
About the Role
We are seeking an experienced Engineering Manager to lead a dedicated team of Firmware Engineers tasked with the development, maintenance, and support of firmware for our Ocado Mobile Robots (OMRs). This pivotal role is based in Athens, requiring regular collaboration with various disciplines within our dynamic development team.
In this position, you will oversee the timely delivery of new features and enhancements aligned with our product development schedule while adhering to best engineering practices. You will also ensure that existing products in the field receive adequate support, troubleshooting issues efficiently. Partnering closely with the Project Manager, you will prioritize tasks to maximize productivity and impact.
Your leadership will focus on fostering the performance and well-being of your team members, providing them with the guidance and autonomy necessary for success.
- Collaborate with product development teams and the Product Manager to define long-term firmware strategies for OMRs.
- Oversee team performance and ensure high-quality outputs.
- Ensure engineering analyses, testing, and other evidence support solutions to mitigate risks while meeting tight deadlines.
- Maintain quality communication on design and development processes for efficient manufacturing and product performance.
- Provide day-to-day support for field products, including necessary updates and immediate issue resolution.
- Lead technical decision-making within the team.
- Support the team through administration, regular one-on-ones, and team meetings.
- Identify knowledge gaps within the team and coordinate with internal or external experts as needed.
- Take accountability for the quality and timely delivery of your work.
- Contribute to the recruitment of new engineers to fill vacancies and expand the team’s capabilities.

