Distributed AI Support Engineer

Why Join UsAt GRNET S.A., we are dedicated to enhancing Internet connectivity and providing high-quality e-Infrastructures and advanced services to the Greek Educational, Academic, and Research communities. Our mission is to bridge the digital divide while ensuring equal participation for all members in the global Society of Knowledge. Our services span across various sectors including Education, Research, Health, and Culture.In 2026, GRNET will proudly host the DAEDALUS supercomputer, poised to be among the top supercomputers in Europe. This state-of-the-art facility will cater to the unique demands of the Greek AI factory - Pharos, particularly for AI workflows. Built on HPE’s NVIDIA GH200 architecture, DAEDALUS is designed to deliver approximately 89 petaflops of sustained performance (115 petaflops peak) for traditional HPC, AI, and Big Data workloads, supported by 1 PB of high-performance NVMe and 10 PB of usable storage.As a Distributed AI Support Engineer, your role will be pivotal in assisting researchers, startups, and industry teams in transforming this cutting-edge infrastructure into tangible AI innovations. You will collaborate with leading European universities, supercomputing centers, and industrial partners within the broader EuroHPC ecosystem. While familiarity with all the technologies mentioned is not necessary, a strong foundation in AI and Python programming, along with a willingness to learn, is essential.

Satori Analytics develops data and AI solutions for clients in industries such as FMCG, retail, manufacturing, and financial services. With a team of over 100 technology professionals based in Athens, the company manages projects that span the entire data lifecycle, from ingestion through to deploying AI applications. Projects range from building cloud infrastructure for fintech clients to delivering predictive analytics for airlines. Role overview The AI Engineer designs and builds AI workflows and models, focusing on Python and large language models (LLMs). This role involves close collaboration with data scientists, developers, and domain experts to turn business needs into practical AI and machine learning solutions. The position combines research, hands-on engineering, and teamwork within a growing group. What you will do Design and implement AI models and workflows using Python, with a particular focus on large language models (LLMs). Collaborate with data scientists, software engineers, and subject matter experts to exchange ideas, review progress, and solve challenges together. Research new trends in AI and machine learning, applying relevant techniques to current projects. Translate business challenges into actionable machine learning or AI solutions, and communicate results clearly to stakeholders. Document code and processes to support clarity and reproducibility for the team. Location This position is based in Athens, Attica, Greece.

About Satori Analytics Satori Analytics is based in Athens and delivers Data and AI solutions to global brands. The team works across the full data lifecycle, from ingestion to AI applications, and builds technologies for industries such as fintech, airlines, FMCG, retail, manufacturing, and financial services. With more than 100 technology professionals, Satori Analytics is driving data innovation in South-Eastern Europe and beyond. Role Overview: Junior AI Engineer This role focuses on designing and implementing AI workflows and models, with a strong emphasis on Python and large language models (LLMs). The Junior AI Engineer works closely with data scientists, developers, and domain experts to deliver scalable AI solutions and translate business needs into actionable outcomes. What You Will Do Design and implement AI workflows and models: Use Python and LLMs to build scalable solutions that connect AI/ML with software engineering. Collaborate with multidisciplinary teams: Work alongside data scientists, developers, and subject matter experts to move projects forward and share knowledge. Research and apply new techniques: Stay current on AI trends and incorporate emerging methods into your work. Translate business problems: Turn complex business challenges into practical ML/AI solutions, and communicate results clearly. Document your work: Keep thorough, clear records so projects remain reproducible and easy for teammates to understand. Location Athens, Attica, Greece

Athens Technology Center is on the lookout for a talented IT Support Engineer to join our dynamic team in Athens.About UsAthens Technology Center (ATC) is a leading Information Technology company dedicated to delivering tailored solutions and services across various sectors, including Media, Banking, Retail, Utilities, and Public Sector Organizations. As a full-service software development firm, we leverage cutting-edge design principles and the latest advancements in data science, machine learning, cloud computing, and mobile and desktop technologies. Our commitment to quality ensures we provide exceptional software solutions for prestigious clients and global leaders while continuously pushing the boundaries of research and innovation.Position OverviewWe are currently expanding our team and are seeking an IT Support Engineer who will be situated at one of our client's locations in Athens. This role involves providing comprehensive day-to-day technical support to our client's staff. The selected candidate will be an official employee of Athens Technology Center (ATC) and will report directly to our organization.Key ResponsibilitiesInstall and configure computer hardware, software, and peripherals.Maintain workstations, networks, and peripheral devices.Set up user accounts and workstations.Deliver technical support and troubleshoot issues for end-users via phone, email, or in-person.Collaborate with other IT teams, vendors, and stakeholders to implement new projects and resolve complex challenges.Develop and update technical documentation, user manuals, and training materials.QualificationsDegree in Information Technology or a related field.A minimum of 2 years of relevant experience in IT support or a similar role.Strong knowledge of Windows operating systems and Microsoft Office applications.Experience in Windows Server administration and Active Directory.Solid understanding of networking principles.Excellent verbal and written communication skills in English.Familiarity with reporting tools and ticketing systems.Personal AttributesExceptional communication skills with the ability to explain technical concepts to non-technical users.Strong interpersonal skills and a collaborative mindset.A team-oriented approach to problem-solving.BenefitsAttractive salary package.Comprehensive private health coverage.Opportunities to gain experience and knowledge across diverse scientific fields.Tailored training programs and access to state-of-the-art skills.A friendly, engaging, and creative work environment.If you are looking for a company that values your ideas and supports your professional growth, we invite you to apply!

Join the GEK TERNA GROUP:Position: Junior AI EngineerJoin our Digital Transformation Office to help innovate and drive our AI initiatives.Key Responsibilities:Design and implement innovative solutions utilizing GENAI and Agentic models.Enhance AI solution accuracy and performance by engineering features from data inputs.Deploy AI solutions in production environments to facilitate real-time or batch inference on new datasets.Integrate AI models with enterprise applications, chatbots, virtual assistants, and low-code platforms through LLP APIs.Effectively communicate technical solutions to stakeholders.Qualifications:Bachelor's degree in a STEM field.A minimum of 1 year of relevant experience in a similar role.Strong understanding of machine learning and GEN AI frameworks.Proficiency in Python programming.Experience with API integration and workflow automation.Front-end development skills are a plus.Desired Competencies:Demonstrated eagerness to learn and grow professionally.Creative thinking and problem-solving capabilities.Excellent verbal and written communication skills.Able to manage multiple projects and tasks efficiently.Self-motivated and capable of working independently as well as collaboratively within a team.

Join us at Orfium as an AI/ML Research Engineer, where you will leverage your strong foundation in machine learning and artificial intelligence to innovate and elevate our technological capabilities. We are seeking an individual driven by curiosity and a passion for pushing the limits of existing technologies, diving deep into cutting-edge research, while rigorously analyzing academic literature and technical papers.We value self-motivated team members who consistently seek opportunities to introduce novel ideas and creative solutions. With a proactive mindset, you will take ownership of practical implementations that foster innovation at the intersection of research and application.Key Responsibilities:Design and develop innovative AI models and ML algorithms.Engage with state-of-the-art AI research and literature.Benchmark existing solutions and establish model/process baselines.Lead impactful projects with a results-oriented approach.Conduct in-depth research to explore new methodologies and techniques.Analyze complex datasets to derive valuable insights.Coach and mentor junior team members while fostering collaboration.Create comprehensive reports detailing experiments and analyses.Publish research findings in academic journals and conferences.

Are you an enthusiastic IT Consultant with a strong focus on Artificial Intelligence (AI) and Machine Learning (ML)? We invite you to be a part of our innovative team at European Dynamics, working from our offices in Athens or remotely. This position offers a thrilling opportunity to engage in complex IT software projects for significant international public organizations, collaborating with a highly skilled team.Key Responsibilities: Engage in requirements gathering and contribute to creative brainstorming sessions; Draft functional and non-functional specifications; Analyze data from diverse sources to enhance product development and business strategies; Identify suitable models and algorithms for various business challenges; Develop Proof of Concept (PoC) and enterprise-level solutions; Participate in the complete software development lifecycle, including requirements analysis, design, implementation, testing, documentation, and system maintenance; Work in a multinational environment, maintaining high professional standards; Ensure the delivery of high-quality products. Qualifications: Bachelor's degree in Data Science, Computer Science, Information Technology, or a related field; Strong grasp of various AI and machine learning methodologies and their practical benefits and limitations; Solid understanding of data modeling and evaluation techniques; Familiarity with the machine learning lifecycle; Experience in Exploratory Data Analysis (EDA); Excellent analytical skills, team-oriented mindset, eagerness to learn and excel; proficient in written and spoken English. Preferred Qualifications: Experience with Big Data technologies like Spark (and PySpark); Proficiency in SQL and exposure to ETL development. Benefits:We value talent and commitment and offer the following benefits:Competitive full-time salary;Private Health Coverage as part of the company’s group program;Flexible Work Hours;Access to cutting-edge tools;Opportunities for Professional Development, including language courses, specialized training, and continuous learning;Career Advancement: Collaborate with some of the industry's most innovative specialists;Dynamic Work Environment: Meet challenging goals in a supportive setting that fosters personal and organizational growth.If you're seeking an exciting challenge, eager to work with advanced technologies, and enjoy a vibrant work atmosphere, we encourage you to apply! Please submit your detailed CV in English, quoting reference: (AIML/02/26).

Established in 2018, Causaly is revolutionizing the realm of enterprise-level scientific research with our innovative AI platform. Our technology empowers researchers to efficiently discover, visualize, and interpret vital biomedical knowledge while automating essential research workflows, thus accelerating the solutions to some of the most pressing health challenges of our time.We partner with leading biopharma companies and institutions, addressing diverse use cases in Drug Discovery, Safety, and Competitive Intelligence. For more insights on how we enhance knowledge acquisition and decision-making, explore our blog posts here: Blog - CausalySupported by prestigious venture capital firms including ICONIQ, Index Ventures, Pentech, and Marathon, we are on a mission to transform research outcomes in the biomedical field.About the TeamWe are seeking skilled AI engineers to join our dynamic team, utilizing generative AI and intelligent agents to help scientists uncover novel insights from extensive biomedical literature and datasets.Delivering an accelerated research experience demands more than merely adopting the latest LLM model; it requires building trust with our users through integrating effective guardrails, biomedical curation, consistent updates, and robust deployment practices—ensuring our platform meets all the research needs of our users.We invite AI engineers who are passionate about this mission to apply AI in reshaping how biomedical professionals conduct their research and daily explorations.Your Responsibilities· Design and implement comprehensive ML/AI solutions from conception through deployment and monitoring, balancing innovative techniques with practical considerations to achieve measurable outcomes.· Employ sound software engineering practices, including modular design, testing, code reviews, CI/CD, and observability, to ensure AI systems are dependable, maintainable, and production-ready, while being adaptable to future needs.· Select the optimal approach for each challenge, evaluating traditional ML and NLP techniques, LLM-based solutions, and agentic strategies to weigh trade-offs between speed, cost, complexity, interpretability, and performance.· Collaborate closely with product, design, and engineering teams to define project scopes, establish success metrics, and iteratively enhance user-facing features powered by AI.

About Us: Aisera is pioneering the future of service management through our innovative AI-driven solutions. Our platform automates operations and support across IT, Sales, and customer service, enabling both businesses and users to achieve success with intuitive self-service resolutions. As a leading VC-funded startup based in Palo Alto, California, we are transforming the digital landscape with behavioral intelligence that fosters end-to-end automation. Our strategic partnerships with industry giants such as AWS, Microsoft Azure, Google Cloud, ServiceNow, and Salesforce position us at the forefront of technological advancement. We are proud to have received numerous accolades, including recognition from Forbes AI50, CNBC Upstart 100, and Gartner Cool Vendor, among others. Join us in reshaping the service experience! Your Role: As the AI/ML Tech Lead Engineer, you will spearhead research and development initiatives in machine learning, leveraging your expertise to drive innovation and the creation of production-ready ML systems. Collaborating closely with the AI Systems Tech Lead, you will mentor team members and integrate advanced AI solutions. Key Responsibilities: Lead ML research and development projects from inception to deployment. Design and implement cutting-edge ML/AI approaches, ensuring alignment with the latest research trends. Architect robust ML pipelines, training infrastructure, and model evaluation frameworks. Guide engineering decisions on model selection, feature engineering, and optimization techniques. Translate theoretical insights into actionable business solutions. Mentor junior ML engineers while establishing best practices for the team. Collaborate effectively with AI Systems Tech Leads to deliver optimized AI systems. Uphold data governance and privacy standards through established processes. Work in tandem with cross-functional teams to ensure AI/ML solutions meet organizational goals. Document and communicate findings clearly to both technical and non-technical stakeholders.

Role overview Netcompany1 is looking for a Principal AI Engineer based in Athens. This position takes the lead in designing and delivering advanced artificial intelligence solutions. The Principal AI Engineer helps shape projects from the earliest planning stages through to launch, ensuring that products meet client objectives and reflect current technology trends. What you will do Lead AI projects from concept through to final implementation Collaborate with cross-functional teams to define and carry out AI strategies Offer technical leadership at every stage of development

Join Betsson Group as a dynamic AI Engineer, where you'll have the opportunity to craft top-tier applications and solutions. In this role, you will develop and implement innovative AI solutions, manage multiple AI systems, and collaborate closely with product and architecture teams to create high-performance services utilized by millions of players. This is your chance to engage with cutting-edge technology and contribute to world-class products.Your Involvement:Focus on developing and maintaining modular and reusable AI systems, while exploring new technologies to enhance our product offerings.Engage in design discussions, troubleshoot complex issues, and directly contribute to our codebase.Foster a collaborative and high-performing team culture through code reviews and mentorship of other engineers.

Join the GEK TERNA GROUP! We are on the lookout for a talented AI Engineer to join our innovative Digital Transformation Office.Key Responsibilities:Analyze and document business requirements to derive effective AI solutions.Design and construct architectures for agentic AI systems utilizing modern LLM frameworks, machine learning, APIs, Generative AI, and other automation tools.Develop features aimed at enhancing the accuracy and performance of AI solutions.Apply multi-agent collaboration frameworks to streamline complex business workflows.Integrate AI agents with enterprise systems, APIs, and external applications using AI orchestration tools.Deploy AI solutions to production environments, enabling real-time or batch inference on new data.Effectively communicate solutions to stakeholders, ensuring clarity and alignment.Lead technical discussions regarding architecture, scalability, and performance optimization with IT stakeholders.Maintain comprehensive documentation and implement DevOps practices.Research and recommend new technologies relevant to the AI landscape.Qualifications:A minimum of 2 years of proven experience in designing and developing Generative AI solutions in corporate settings, with at least 2 substantial projects completed.Strong understanding of the AI stack (multimodal); proficiency with Google Cloud Platform tools is an advantage. Relevant certifications are a plus.Expertise in Python programming.Experience integrating Generative AI models into enterprise applications, chatbots, virtual assistants, and low-code platforms.Demonstrated initiative and innovation in problem-solving.Analytical mindset with a strong aptitude for addressing complex challenges.Leadership experience is a bonus.Core Competencies:Creativity and innovation.Robust problem-solving and critical-thinking capabilities.Exceptional written and verbal communication skills.Able to manage multiple projects effectively.Self-motivated, capable of working autonomously and collaboratively, with a proactive approach.

gek-terna is seeking an ICT Help Desk Support Engineer in Athens, Attica. This position centers on supporting users and maintaining reliable IT systems throughout the organization. Main responsibilities Troubleshoot technical issues related to hardware and software. Assist users with IT inquiries and requests. Help ensure the smooth operation of company IT systems. What this role involves This role focuses on providing prompt and effective support to colleagues, addressing a range of technical problems as they arise. The ICT Help Desk Support Engineer works closely with users to resolve issues and keep daily operations running smoothly.

Με πάνω από 40 χρόνια επιτυχούς πορείας στον τομέα της υγείας, ο Όμιλος εταιρειών Βιοιατρική είναι ο κορυφαίος πάροχος υπηρεσιών Πρωτοβάθμιας Φροντίδας στην Ελλάδα. Δεσμευόμαστε στην ιατρική και ψηφιακή τεχνολογία, προωθώντας την υγεία και την επιστήμη, προσφέροντας παράλληλα ευκαιρίες απασχόλησης σε εξειδικευμένο προσωπικό.Στη Βιοιατρική, οι άνθρωποί μας είναι η «καρδιά» του οργανισμού μας, υποστηρίζοντας το όραμά μας για φροντίδα και βελτίωση της ποιότητας ζωής των ανθρώπων. Με τις αξίες μας - Ενσυναίσθηση, Αριστεία, Όραμα & Υπευθυνότητα, δημιουργούμε ένα περιβάλλον που προάγει τη διαφορετικότητα και την συμπερίληψη και αναπτύσσει τις ικανότητες του προσωπικού μας.Αυτή τη στιγμή αναζητούμε έναν IT Service Desk – End User Support EngineerΟ ρόλος αναφέρεται στον IT Service Desk Supervisor.Σκοπός ΘέσηςΠαροχή υποστήριξης στους τελικούς χρήστες, εξασφαλίζοντας την ομαλή λειτουργία των τεχνολογικών υποδομών και την επίλυση τεχνικών προβλημάτων.Κύρια Καθήκοντα/ΑρμοδιότητεςΛήψη & Διαχείριση αιτημάτων υποστήριξης χρηστών.Τηλεφωνική & remote υποστήριξη σε IT & τηλεπικοινωνιακό εξοπλισμό.Επίλυση προβλημάτων σε Windows 10, Office 365, εφαρμογές, ios/android, κ.λ.π.

Join our dynamic team at METRO AEBE, one of Greece's leading employers with over 11,300 dedicated professionals. Our IT Helpdesk Department, under the direction of the General Director of Organization and IT, is on the lookout for: IT Support Engineer - Store Network Assistance. In this role, you will be instrumental in delivering technical support to our extensive store network.Your daily responsibilities will include:Providing end-user technical support through phone, ticketing systems, and email communications.Diagnosing and resolving hardware, software, and network issues across various devices (PCs, printers, tablets, POS systems, scanners, etc.).Installing and configuring software applications to ensure optimal performance.Monitoring and managing local network connections, including LAN, switches, and Wi-Fi.Conducting routine diagnostic checks to uphold system integrity.Documenting, tracking, and resolving all support requests promptly.Contributing to our knowledge base and creating user manuals to enhance operational efficiency.Collaborating with other IT departments to refine systems, tools, and processes.Working on a weekly shift basis (morning, afternoon, and Saturdays).

D-ploy is a leading IT and engineering solutions provider operating across the EMEA region, with a presence in countries such as Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We pride ourselves on delivering cutting-edge IT services and solutions to our esteemed clients, emphasizing reliability, efficiency, and long-term partnerships that drive IT productivity and enhance business value.We are currently seeking an experienced IT Onsite Support Engineer to provide exceptional support to end-users in a professional and regulated environment in Athens.Key ResponsibilitiesDeliver first and second-level IT support (covering hardware, software, mobile devices, and peripherals).Serve as the primary onsite contact for IT-related issues faced by end-users.Troubleshoot incidents and service requests using our ticketing system (ServiceNow).Provide timely and professional user support, both desk-side and remotely.Accurately document all actions and resolutions within the ticketing system.Facilitate IT onboarding for new employees, including equipment setup and user guidance.Contribute to knowledge base documentation and support continuous service improvement initiatives.

We are looking for a motivated and skilled IT Support Engineer to join our dynamic team at Optasia, a leading player in the fintech industry. In this role, you will be responsible for providing exceptional technical support, troubleshooting issues, and ensuring the smooth operation of our IT systems. Your expertise will help us maintain high service levels and deliver outstanding solutions to our clients.If you are passionate about technology and customer service, and thrive in a fast-paced environment, we want to hear from you!

Join Our TeamOpenBet stands at the forefront of global betting and gaming entertainment, collaborating with over 200 partners to deliver unforgettable winning experiences to millions worldwide. Whether it's processing bets during monumental events like the FIFA World Cup and Super Bowl or innovating next-generation products like BetBuilder, we are committed to continuously enhancing the player experience with top-tier content, state-of-the-art technology, and advanced player protection measures.With a legacy spanning over 25 years, our unparalleled platform has supported the most renowned betting brands, guaranteeing peak performance with 100% uptime, exceptional scalability, and rapid processing. Boasting 85 licenses and a robust client base of 20 World Lottery Association operators, our team of more than 1,200 professionals across 14 countries is at the heart of the industry. Elevate your career with OpenBet and become part of a global team that is shaping the future of betting entertainment.Your RoleWe are seeking an enthusiastic Operations Support Engineer to join our dynamic team. In this pivotal role, you will support, debug, and enhance the performance and functionality of our applications and systems operating in high-availability production environments. Your contributions will be vital as you work with our products and advance your career.Key ResponsibilitiesTake ownership of investigating various production issues at both application and database levels.Develop robust, well-structured solutions to production problems.Communicate investigation statuses effectively to the customer.Deploy fixes to production environments.Escalate issues to senior team members as needed.Assist in creating and maintaining support documentation, including FAQs, knowledge base articles, and troubleshooting guides.Participate in a rotational schedule that includes weekend and holiday work.Your ProfileIf you are the ideal candidate for the Operations Support Engineer position, you will possess:A Bachelor's degree in a relevant scientific discipline, preferably in computer science, engineering, or information systems from a reputable university.2-3 years of experience in an application support role, demonstrating a strong record in technical investigation and problem-solving.Hands-on experience with at least one major programming language (Java, J2EE, C, C++, Python, PHP, etc.) and SQL.Solid understanding of programming fundamentals (data structures, algorithms).Strong analytical and problem-solving capabilities.Excellent verbal and written communication skills.A quick-learning ability to adapt to new technologies, work independently, and manage workload effectively.

We are actively seeking a talented Data and AI Engineer specializing in Intelligent Manufacturing to join our dynamic R&D team. This position is open to candidates fluent in English, and you can work remotely from Athens, Greece, or Luxembourg. As a member of our esteemed team, you will collaborate with diverse experts focused on achieving shared objectives. We value individuals who exemplify responsiveness, integrity, and reliability, complemented by exceptional analytical and organizational skills. Your role will support projects funded by the European Commission and national research initiatives, where you'll be expected to demonstrate initiative, flexibility, and accountability. If you have significant experience in intelligent manufacturing production lines, robotics, IoT applications, or related technologies with a software focus, we encourage you to apply. Experience with European-funded R&D projects will be an asset.Key Responsibilities:Oversee and execute projects funded by the European Commission;Develop comprehensive document deliverables and reports for R&D projects and business development (requirements, conceptual models, specifications, integration plans, etc.);Design, develop, and document innovative manufacturing technologies and solutions, including AI for manufacturing and eco-friendly production lines;Implement new manufacturing processes and technologies for next-generation intelligent production lines.

G4S Telematix, a proud member of the Global G4S & Allied Universal Group, stands as a leading name in integrated security solutions, boasting over 20 years of expertise in providing comprehensive Monitoring & Response services to enhance your mobility.Our innovative offerings seamlessly integrate advanced tracking and sensing technologies with a cutting-edge software platform and round-the-clock Secure Operations Center. This unique combination enables us to deliver unparalleled monitoring, management, and response services across the Logistics, Automotive, and People Safety sectors.L3 Application Support EngineerReporting to: Head of TechnologyLocation: Metamorfosis, AthensWe are on the lookout for a dedicated and skilled L3 Application Support Engineer to join our dynamic Technology team. This pivotal role involves the development and support of both internal and client-facing software applications, ensuring top-notch design, quality, and reliability through meticulous QA, testing, and assessment processes.Key Responsibilities & Accountabilities● Act as the primary Technical Subject Matter Expert (SME) for IoT Application Solutions, contributing significantly to solution design and offerings.● Take full accountability for software service requests, conducting root-cause analysis and implementing direct, code-level solutions to address system issues.● Manage L2 and L3 software support requests, coordinating with vendors to resolve issues promptly and effectively.● Organize and facilitate User Operational Testing (UOT) phases, collaborating with key stakeholders to ensure system integrity, performance, and operational readiness before production release.● Create and maintain comprehensive technical documentation, detailing system architectures, API endpoint specifications, and operational workflows for all newly developed and modified solutions.