Danish Customer Advisor in Athens, Greece

Join Cross Border Talents as a Danish Customer Advisor in the vibrant city of Athens, Greece! Since our inception in 2014, we have been at the forefront of addressing the Digital Skills' Shortage through innovative recruiting strategies and cutting-edge algorithms. Our mission is to bridge the gap between talented individuals and leading employers located in some of the most beautiful cities, enhancing our candidates' quality of life. Our commitment to excellence is recognized by the European Commission, which has awarded us three Seals of Excellence. We are actively seeking to fill over 1,000 job openings monthly across ten EU countries. Are you ready to be part of our success story?If you’re looking for a chance to gain valuable professional experience while immersing yourself in the rich culture of Athens, we want to hear from you!Leverage your language and technology skills by joining one of the leading BPO companies in Athens. Our client is a global powerhouse and one of Greece's largest employers.Your Role as a Customer Advisor: Represent a prestigious global brand; Thrive in a multicultural environment; Build and nurture customer relationships ensuring an exceptional experience; Troubleshoot effectively using open-ended questions, resource documents, and system training; Provide solutions and recommendations for common issues and frequently asked questions.

Join Cross Border Talents as a Danish Customer Technical Advisor in the vibrant city of Athens, Greece! This is an exciting opportunity for Danish speakers looking to embrace a new adventure abroad. Are you ready to take your career to the next level?Your Responsibilities:Provide exceptional support by responding to consumer inquiries through free phone lines.Accurately document customer interactions, questions, and feedback in our customer service database.Handle client complaints in accordance with our escalation policy, ensuring they are properly logged and addressed.Manage all support calls and emails efficiently, adhering to our service level agreements (SLAs).Utilize open-ended questions, support documentation, and system training to troubleshoot issues effectively.Offer insightful recommendations for frequently asked questions and common problems.

Join Cross Border Talents as a Swedish Customer Advisor in the vibrant city of Athens, Greece! Since 2014, we have been tackling the Digital Skills Shortage with innovative global recruitment strategies and cutting-edge algorithms. Our mission is to bridge talented individuals with leading employers in stunning cities, enhancing the quality of life for our candidates. Our commitment to excellence has earned us 3 prestigious seals from the European Commission, highlighting the impact of our vision. With over 1000 job openings every month in 10 EU countries, we invite you to be part of our success story!Are you eager to gain professional experience while enjoying the breathtaking city of Athens, rich in culture and history? Picture yourself unwinding with surfing lessons after work!Utilize your language and tech skills in a dynamic environment! Join a top-tier BPO in Athens, where your role as a customer support agent involves delivering exceptional service to customers while collaborating with renowned global brands.Your Role as a Customer Advisor:Represent a prestigious global brand.Thrive in a multicultural setting.Cultivate customer relationships to deliver outstanding experiences.Utilize open-ended questions and support documents to troubleshoot effectively.Provide solutions to common inquiries and challenges.

Join Cross Border Talents as a German Customer Advisor in the vibrant city of Athens, Greece. Established in 2014, we have been successfully tackling the Digital Skills' Shortage with our dedicated global recruiters and advanced algorithms. Our mission is to bridge the gap between talent and leading employers in stunning locations, enhancing our candidates' quality of life. Our commitment to excellence is reflected in the three prestigious Seals of Excellence awarded by the European Commission. With over 1000 job openings each month across 10 EU countries, we invite you to be part of our success story!Looking to gain professional experience while enjoying life in Athens? Picture yourself learning to surf after work and immersing yourself in a city known for its rich history and culture!Utilize your language and tech skills by joining one of the premier BPO companies in Athens. Our client is a global leader and a major player in Portugal's economy. As a Customer Support Agent, your role will be to deliver top-notch service to customers while collaborating with renowned international brands.Your Responsibilities as a Customer Advisor:Act as the representative for a prestigious global brand;Engage in a dynamic multicultural environment;Build and nurture customer relationships to provide an exceptional experience;Resolve issues by utilizing probing questions, support documents, and system training;Provide solutions to common inquiries and challenges.

Join Cross Border Talents as an Italian Customer Advisor in Athens, Greece! Since 2014, we have been tackling the Digital Skills' Shortage with our expert team of Global Recruiters and advanced Algorithms. Our mission is to bridge the gap between exceptional Talent and leading Employers in stunning locations, enhancing our candidates' life experiences. Our commitment to excellence is reflected in the three Seals of Excellence awarded by the European Commission. With over 1,000 job openings monthly across ten EU countries, are you ready to be part of our success story?Looking to gain professional experience while living in Athens? Picture yourself enjoying vibrant city life and amazing opportunities after work.Utilize your language and technology skills by joining one of the leading BPO companies in Athens. Our client is a global industry leader, dedicated to providing superior service to their customers while collaborating with prestigious international brands.Your Role as a Customer Advisor:Represent a renowned global brand.Become part of a diverse and inclusive team.Cultivate customer relationships to deliver exceptional experiences.Diagnose issues utilizing open-ended questions, support documents, and system training.Provide solutions to common inquiries and challenges.

Cross Border Talents is seeking enthusiastic German-speaking professionals to join a leading hospitality brand in the vibrant tourism sector of Greece. Are you ready to embrace a new adventure abroad?Your Role as a Customer Support Advisor: Manage and document customer inquiries via dedicated phone lines, ensuring a high level of service; Accurately log consumer feedback and inquiries in our customer service database; Effectively resolve client complaints in accordance with our established escalation policy; Respond to support calls and emails promptly, ensuring all interactions are recorded appropriately within agreed service level agreements (SLAs); Troubleshoot customer issues using open-ended questions, support documents, and training resources; Provide solutions and guidance for common inquiries and issues.

Join Cross Border Talents as a Finnish Customer Advisor in the vibrant city of Athens, Greece! Since 2014, we have been tackling the Digital Skills' Shortage with innovative recruiting methods, leveraging global talent and advanced algorithms. Our mission is to connect skilled professionals with leading employers in picturesque cities, enhancing the quality of life for our candidates. Our commitment to excellence has earned us three prestigious seals from the European Commission, highlighting our impactful vision. With over 1000 vacancies filled each month across 10 EU countries, we invite you to be part of our success story!Are you eager to gain valuable professional experience while immersing yourself in the beauty of Athens? Do you want to leverage your language and technology skills? If so, we encourage you to join one of the premier BPO companies in Athens. Our client is a global leader and one of Greece's largest employers.Your Role as a Customer Advisor:Represent a renowned global brand;Thrive in a diverse multicultural environment;Build and maintain strong customer relationships to ensure an exceptional customer journey;Utilize open-ended questions, support documents, and system training to troubleshoot effectively;Provide insightful recommendations for common issues and frequently asked questions.

Join Cross Border Talents as an Italian Customer Advisor in Athens, Greece! Since 2014, we have been addressing the global digital skills shortage through innovative recruitment strategies and advanced algorithms. Our mission is to connect talented individuals with top employers in stunning locations, ensuring a high quality of life for our candidates. Our commitment to excellence is reflected in the three awards we have received from the European Commission. With over 1,000 job openings across 10 EU countries every month, we invite you to be a part of our success story. Are you eager to gain professional experience while enjoying the vibrant city of Athens? If you possess language and tech skills, this is the opportunity for you! As a valued customer support agent for one of Greece's largest BPO companies, you will provide exceptional service, representing prestigious global brands. Your Role as a Customer Advisor: Serve as an ambassador for a renowned global brand; Thrive in a multicultural workplace; Foster customer relationships to deliver outstanding experiences; Utilize problem-solving techniques with effective questioning and available resources; Provide solutions for common queries and issues.

Join Cross Border Talents as a Slovenian Customer Advisor in the vibrant city of Athens, Greece! Since 2014, we have been pioneering solutions to the digital skills gap by utilizing global recruiters and advanced algorithms. Our mission is to bridge talented individuals with leading employers in stunning cities where the quality of life enhances the journey for our candidates. Our commitment to excellence has been recognized with three prestigious awards from the European Commission, underscoring the value of our vision. With over 1000 job openings each month across 10 EU countries, we invite you to be part of our success story!Are you seeking an opportunity to gain professional experience while enjoying the breathtaking city of Athens, recognized as the green capital in 2020? Picture yourself taking surfing lessons after work!If you are eager to leverage your language and technology skills, this is your chance!Your Responsibilities as a Customer Advisor:Act as a representative for a global brand;Thrive in a multicultural environment;Build and nurture customer relationships to ensure the best service experience;Utilize effective questioning, support documents, and system training to troubleshoot issues;Provide insightful recommendations for common issues and frequently asked questions.

Cross Border Talents is currently seeking enthusiastic Croatian speakers to join our dynamic team in Athens, Greece. Are you ready to embark on an exciting international career journey?Your Role as a Customer Advisor:Represent a prestigious global brand and deliver exceptional customer service.Thrive in a diverse and multicultural environment.Foster strong customer relationships to ensure a top-notch experience.Utilize open-ended questions and support materials to troubleshoot customer issues effectively.Provide insightful solutions to common inquiries and challenges.

Mercier Consultancy is thrilled to offer an exciting opportunity for a Danish Speaking Customer Support Representative within our dynamic Logistics Department, situated in the beautiful city of Athens, Greece! In this pivotal role, you will serve as the primary liaison for our Danish-speaking clientele, delivering exceptional support and assistance tailored to their logistics requirements.If you are passionate about providing outstanding customer service and excel in a team-oriented environment, this position is perfect for you. You will engage directly with clients to address inquiries, furnish pertinent information, and enhance their overall interaction with our logistics solutions.Key Responsibilities Handle customer inquiries in Danish through various channels such as phone, email, and chat Guide clients with questions related to logistics services, shipment tracking, and required documentation Meticulously log customer interactions and resolutions in our customer management platform Work in tandem with internal teams to tackle complex client issues Offer comprehensive insights about logistics processes and available options Gather client feedback to foster service enhancements Engage in training sessions to keep abreast of our services and tools

Join Cross Border Talents as a Latvian Customer Advisor in Athens, Greece!Since 2014, Cross Border Talents has been at the forefront of addressing the digital skills gap through innovative recruitment strategies and advanced algorithms. Our mission is to connect talented individuals with leading employers in vibrant cities where quality of life enhances our candidates' experiences.With three Seals of Excellence awarded by the European Commission, we are recognized for our commitment to excellence.We offer over 1,000 job opportunities across 10 EU countries each month. Ready to be part of our success story?Explore the chance to gain professional experience while enjoying the beautiful city of Athens, recognized as the green capital in 2020. Picture yourself taking surfing lessons after work!If you’re eager to leverage your language and technology skills, this is the opportunity for you!Your Role as a Customer Advisor: Act as a representative for a prestigious global brand; Thrive in a multicultural work environment; Cultivate strong customer relationships and ensure a top-notch customer experience; Utilize troubleshooting techniques through open-ended questioning, reference documents, and system training; Provide solutions to common inquiries and challenges.

Cross Border Talents is currently seeking enthusiastic Spanish speakers to join a leading hospitality brand within the tourism sector in Greece. Are you ready to embark on an international adventure?Your Role as a Customer Advisor:Handle and document customer inquiries via free phone lines;Accurately input consumer inquiries, questions, and feedback into the customer services database;Address and log client complaints as per the company’s escalation policy;Respond to support calls and emails promptly, ensuring compliance with agreed SLAs;Troubleshoot issues using effective questioning, support documents, and training;Provide solutions to common problems and frequently asked questions.

Cross Border Talents is currently seeking enthusiastic German-speaking individuals to join our team in Athens, Greece. Are you ready to embark on an exciting international career adventure?Your Role as a Customer Technical Advisor: Handle and document customer inquiries via dedicated phone lines; Maintain precise records of customer inquiries, issues, and feedback in our customer service database; Address and accurately log client complaints following the company’s escalation policy; Ensure timely responses to all support calls and emails in accordance with established service level agreements (SLAs); Utilize open-ended questions, support documents, and system training to troubleshoot customer issues; Provide solutions and advice on common problems or frequently asked questions.

Are you fluent in Danish?Join our dynamic team as a Customer Support Specialist, dedicated to delivering exceptional service and solutions to our valued clients. As our company expands its customer base, we are eager to welcome talented individuals who can enhance customer loyalty and mitigate churn rates.Key Responsibilities: Provide outstanding customer service by ensuring timely, accurate, and consistent support Utilize analytics to proactively engage with existing customers, improving their experience and success with our application throughout their journey Employ project management skills to collaborate with the team on innovative ideas that boost overall customer success Communicate the value and benefits of our offerings, facilitating upselling and cross-selling to enhance customer satisfaction Collaborate internally to represent the customer perspective to all relevant stakeholders and channel partners Build and manage relationships to effectively investigate and resolve customer issues Qualifications: Native proficiency in Danish Advanced proficiency in English Exceptional communication and presentation skills Experience in managing customer expectations and de-escalating challenging situations Strong follow-up skills to ensure customer satisfaction and success Ability to thrive in a team-oriented environment Willingness to relocate to Athens EU Passport required What We Offer: Attractive starting salary 14 salaries annually Comprehensive relocation package (includes 2 weeks of paid accommodation, flight tickets, and assistance with documentation) Monthly performance bonuses Health benefits Various perks and discounts Opportunities for professional growth within the company Full training provided by certified instructors Free online Greek language courses A vibrant workplace with multicultural experiences Please note: Only CVs submitted in English will be considered.

Are you fluent in Danish? A remarkable opportunity in technical support awaits you!We are excited to present an opening for a passionate and communicative Technical Support Advisor on behalf of our esteemed client. Are you ready to embark on your next adventure?This is your chance to represent one of the leading tech giants in the consumer electronics sector, all while being part of a supportive and dynamic work environment.In this role, you will be the first point of contact for customers, addressing their technical issues through various channels such as phone, email, and chat. Your goal will be to foster strong customer relationships by responding to inquiries and resolving concerns with efficiency and professionalism.Join a vibrant, multicultural team in Greece and utilize your language skills!Key Responsibilities:Provide expert software troubleshooting for mobile devices, including smartphones and tablets.Assist customers in managing their accounts and securing their passwords.Handle post-sales inquiries related to the online store.Deliver exceptional support by offering accurate and comprehensive information using appropriate methods and tools.Manage a high volume of incoming calls and emails.Establish trust and build sustainable relationships with customers through open communication.Address customer complaints and provide effective solutions.Identify customer needs to ensure satisfaction.

Cross Border Talents is actively seeking enthusiastic Bulgarian speakers to join our team in the vibrant city of Athens, Greece. Are you ready to embark on an exciting international journey?Your Role as a Customer Advisor:Act as a representative for a prestigious global brand.Thrive in a diverse, multicultural work environment.Foster strong customer relationships to ensure an outstanding customer experience.Utilize effective questioning techniques, support documentation, and system training to troubleshoot issues.Provide insightful solutions to common queries and challenges faced by customers.Requirements for the Customer Advisor:High School Diploma or higher qualification.Fluent in Bulgarian (native level).Proficient in English (C1 level).Typing speed of at least 20 words per minute.Exceptional active listening skills.Strong problem-solving abilities.Excellent troubleshooting skills.

Cross Border Talents is currently seeking enthusiastic Estonian speakers to join our dynamic team in Athens, Greece. Are you ready for an exciting international adventure?Your Role as a Customer Technical Advisor:Handle and document customer inquiries via free phone lines, ensuring a seamless customer experience;Accurately input consumer inquiries, questions, and feedback into our customer service database;Effectively manage client complaints in accordance with the company's escalation policies;Ensure all support calls and emails (when applicable) are addressed and resolved within the designated service level agreements (SLAs);Utilize open-ended questions and support documentation to troubleshoot issues;Provide insightful recommendations for frequently encountered problems and questions.

Join Cross Border Talents as a Finnish Customer Technical Advisor in the vibrant city of Athens, Greece. Are you ready to embark on a new adventure abroad?Your Responsibilities as a Customer Technical Advisor: Handle and document customer inquiries via complimentary phone lines; Accurately input consumer queries and feedback into our customer service database; Address client complaints according to our escalation policy and log them properly; Respond to all support calls and emails within the established SLAs, ensuring timely resolution; Troubleshoot issues using open-ended questions, support materials, and system training; Provide solutions to frequent issues and common questions.

Cross Border Talents is currently seeking enthusiastic Portuguese speakers to join our team in vibrant Athens, Greece. Are you ready to embark on an exciting journey abroad?Your Role as a Customer Technical Advisor: Handle and document customer inquiries received through toll-free phone lines; Maintain precise records of customer inquiries, questions, and feedback within our customer service database; Address client complaints in accordance with the company’s complaint escalation process; Ensure timely resolution of support calls and emails, in line with agreed service level agreements (SLAs); Utilize open-ended questions, support documentation, and system training to troubleshoot issues; Provide solutions to common problems and frequently asked questions.