Cybersecurity Threat Analyst at Novibet | Athens, Greece

Become an integral part of Novibet as a Cybersecurity Threat Analyst!Are you eager to play a pivotal role in a vibrant and rapidly expanding organization? If you are passionate about scrutinizing attacker behavior, analyzing logs, and synthesizing complex signals into actionable intelligence, this position is tailored for you.About UsEstablished in 2010, Novibet is a premier GameTech company operating across Europe, the Americas, and various regions worldwide, including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With operational hubs in Greece, Malta, Brazil, and Mexico, we boast a workforce of over 1,200 employees. Our commitment to innovation ensures we remain at the forefront of technological advancements, continually enhancing the entertainment and online gaming experiences for our ever-growing customer base.Why Choose Novibet?At Novibet, we empower our team members to thrive, emphasizing growth through collaboration and continuous learning. We cultivate a positive, inclusive, and supportive workplace culture that allows every individual to excel. Join our global team of over 1,200 individuals who value collaboration, innovation, and personal development.Your RoleWe are in search of a dedicated Threat Analyst to join and fortify the Novibet Cybersecurity Team. In this essential role, you will be at the forefront of our security operations—detecting threats, investigating incidents, and ensuring we stay one step ahead of potential attackers.You will analyze alerts, investigate suspicious activities, and transform security data into meaningful insights. In addition to responding to incidents, your proactive approach will enhance our detection capabilities, engage in threat hunting, and utilize threat intelligence to pinpoint emerging risks and adversary behaviors that could impact our environment.Investigate and triage security alerts generated by our SIEM and cybersecurity platforms.Conduct thorough analysis of security incidents across EDR, SIEM, cloud, and network environments.Validate alerts to ascertain whether they indicate malicious activity and assess the severity of incidents.Participate in incident response activities, including containment, eradication, and recovery.Perform root cause analysis (RCA) and document findings to enhance detection and response capabilities.Engage in proactive threat hunting using hypotheses, telemetry analysis, and intelligence sources.Enhance detection capabilities through alert tuning, detection engineering, and SOC playbooks.Collaborate with IT, Cloud, DevOps, and Engineering teams to strengthen the organization's overall security posture.Contribute to SOC metrics, reporting, and post-incident reviews.

Step into the role of Service Manager at Novibet!Are you eager to embrace a pivotal position within a vibrant and rapidly expanding company? If you possess a fervor for Service Management and excel in a fast-paced setting, this opportunity may be your perfect fit.About UsEstablished in 2010, Novibet is a leading GameTech enterprise with operations across Europe, the Americas, and various other regions, including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With a team of over 1,200 professionals and hubs in Greece, Malta, Brazil, and Mexico, we are dedicated to remaining at the forefront of technological innovation, continually pushing boundaries to deliver seamless entertainment and exceptional online gaming experiences to a rapidly growing customer base.Why Choose Novibet?At Novibet, we empower our employees to thrive, emphasizing growth through active listening and learning as part of a team of innovators and doers who are adaptable to new challenges. We are equally committed to cultivating a positive, inclusive, and supportive workplace culture that enables every individual to succeed.Join us and be part of a global team that values collaboration, innovation, and personal development.Your ResponsibilitiesManage the effective implementation of Incident, Problem, and Change Management processes based on ITIL best practices.Act as the main point of contact for service-related issues, escalations, and significant incidents, ensuring timely resolution, root cause analysis, and reporting for critical and high-severity incidents.Monitor service performance in relation to SLAs and KPIs, analyze trends, and execute corrective and preventive measures as necessary.Lead continuous improvement initiatives aimed at enhancing service quality, operational efficiency, and customer satisfaction.Serve as the key liaison between technical teams, business units, and customers, ensuring clear communication and alignment of priorities for effective service delivery.Collaborate closely with Development, Product Management, and Product Owners to track ongoing issues and upcoming feature releases that impact service delivery and actively participate in release and delivery planning.Communicate service status, capabilities, risks, and planned changes to stakeholders, including executive leadership and business users.Evaluate service and project risks, proposing and implementing mitigation strategies to uphold service stability and performance.Maintain and continuously enhance the Services Configuration Management Database (CMDB), ensuring accuracy and alignment with operational realities.Work closely with Global Service Managers to proactively identify and resolve issues affecting specific countries or regions, ensuring consistency and high-quality service delivery.

Join Novibet as a Data Product Owner!Are you ready to play a pivotal role in a vibrant and rapidly expanding company? If you possess a deep passion for Product Development and thrive in managing priorities within a fast-paced environment, this opportunity is tailored for you.About UsEstablished in 2010, Novibet is a prominent GameTech company, actively operating across Europe, the Americas, and various ROW countries including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With operational hubs in Greece, Malta, Brazil, and Mexico, our diverse team of over 1,200 employees is dedicated to embracing technological advancements, consistently pushing the limits to deliver seamless entertainment and exceptional online gaming experiences to our rapidly growing customer base.Why Choose Novibet?At Novibet, we empower our employees to excel, emphasizing growth through active listening and learning within a collaborative environment of forward-thinkers who continuously adapt to new challenges. We are equally committed to nurturing a positive, inclusive, and supportive workplace culture that allows every individual to thrive.Join us, and you will become part of a global team that values collaboration, innovation, and personal development.Your ResponsibilitiesManage the backlog of Data Teams effectively.Serve as a liaison between business stakeholders and development teams, clarifying requirements and resolving discrepancies.Receive and prioritize business requests, translating them into detailed technical specifications and actionable plans.Contribute significantly to the roadmap development.Oversee data project progress to ensure timely delivery, testing, and deployment, while providing domain knowledge and technical expertise.Facilitate backlog refinement sessions, track release cycles, and enhance overall operational efficiency, while coordinating maintenance and issue resolution.Apply the Pareto principle to deliver 80% of the solution in 20% of the time.Ensure the team maintains momentum through all phases of product development.Oversee the development cycle and communicate progress to stakeholders.Proactively remove any impediments for the teams.Ensure the quality of the delivered features is maintained.Your QualificationsBSc/MSc degree in a relevant field related to Information Technology.A minimum of 3 years of experience in roles such as Product Owner, Product Manager, or Project Manager, preferably within the gaming technology sector.Proven experience managing medium to large/complex projects with multiple dependencies, utilizing Agile (Scrum) methodologies for planning, implementation, and business application support, including change and release management.Team management experience is preferred.Strong analytical and problem-solving skills.

Become a Premium Customer Care Agent with Novibet!Are you eager to play a pivotal role in a vibrant and rapidly expanding organization? If you have a strong commitment to delivering exceptional customer service and excel in a fast-paced setting, we invite you to explore this exciting opportunity.About UsEstablished in 2010, Novibet is a leading GameTech company operating across Europe, the Americas, and other regions including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With over 1200 talented employees and offices in Greece, Malta, Brazil, and Mexico, we are dedicated to leveraging cutting-edge technology to provide seamless entertainment and online gaming experiences to our ever-growing global customer base.Why Choose Novibet?At Novibet, we empower our team members to thrive by fostering a culture of growth, continuous learning, and collaboration. Our commitment to creating a positive and inclusive workplace ensures that every team member can reach their fullest potential. Join us and be part of a diverse team that values innovation and personal development.Your RoleAs a Premium Customer Care Agent within Novibet's VIP team, you will serve as the primary point of contact for our esteemed clients, delivering swift and personalized support mainly through chat. You will address inquiries regarding account management and betting options, while addressing issues such as payment errors or access difficulties with professionalism and discretion, guaranteeing an unparalleled customer experience.Your ResponsibilitiesServe as the first point of contact for our VIP clientele, delivering prompt and tailored assistance primarily through chat, and through email or other channels as needed.Handle and resolve customer complaints with professionalism, empathy, and discretion.Collaborate with internal teams to ensure efficient resolution of complex cases.Actively listen to client needs and anticipate potential issues before they arise.Uphold high standards of confidentiality in all client communications.Provide feedback to contribute to the continuous enhancement of the VIP customer experience.

Become a Customer Care Agent with Novibet!Are you eager to play a pivotal role in a thriving, fast-paced organization? If you have a genuine passion for customer service and excel in dynamic environments, this could be the perfect opportunity for you.About UsEstablished in 2010, Novibet is a leading GameTech company operating across Europe, the Americas, and various ROW countries, including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With operational hubs located in Greece, Malta, Brazil, and Mexico, we proudly employ over 1,200 individuals worldwide. Our commitment to technological innovation allows us to continuously enhance online gaming experiences for our rapidly growing customer base.Why Choose Novibet?At Novibet, we empower our employees to thrive, emphasizing professional development through active listening and learning. As part of our team of forward-thinking and proactive individuals, you will adapt to new challenges while contributing to a positive, inclusive workplace culture that supports personal growth.Join us and be part of a collaborative team that values innovation and teamwork.Your RoleAs a Customer Care Agent, you will serve as the first point of contact for our customers, addressing inquiries related to account management and betting options. You will resolve issues such as payment errors and accessibility challenges to ensure a smooth customer experience.Key ResponsibilitiesAssist customers through live chat, phone, email, and social media with various account queries, including payments, logins, verification, and betting inquiries.Respond to customer inquiries promptly and effectively.Manage complaints and provide appropriate solutions.Escalate unresolved requests and issues to relevant internal departments, ensuring follow-up until resolution.Document inquiries, feedback, and complaints.Enhance customer experience by providing feedback to the Product teams.What We SeekHigh School Diploma or equivalent from an accredited institution.Fluency in English and Greek; additional languages are a plus.Previous experience in a similar role or in a call center is advantageous.Proficient in computer skills.Exceptional communication and interpersonal skills.Willingness to work on a shift rotation.Our OfferAt Novibet, we genuinely value our team members! In our engaging, fast-paced environment, we encourage everyone to realize their full potential and enjoy the journey. Here’s how we support that:Competitive Compensation: Attractive salary packages. Positive Work Environment: A vibrant, inclusive culture that fosters collaboration.

Become a vital part of Novibet as our Senior Digital Analytics Lead!Are you set to take on a pivotal position in a vibrant and expanding organization? If you have a deep-rooted enthusiasm for analytics and excel in a rapid-paced setting, this opportunity might be the perfect fit for you.About UsEstablished in 2010, Novibet is a prominent GameTech enterprise operating across Europe, the Americas, and other regions including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With operational hubs in Greece, Malta, Brazil, and Mexico, our workforce exceeds 1,200 employees globally. We are dedicated to remaining at the cutting-edge of technological advancements, constantly pushing boundaries to deliver seamless entertainment and online gaming experiences to our expanding clientele.Why Choose Novibet?At Novibet, we empower you to achieve excellence, prioritizing growth through engagement and learning as part of an innovative and proactive team that continually adapts to new challenges. We are equally devoted to nurturing a positive, inclusive, and supportive workplace culture that allows every team member to flourish.By joining us, you will be part of a global team that values collaboration, innovation, and personal development.Your RoleAs the Senior Digital Analytics Lead at Novibet, your primary focus will be to ensure the integrity of our tracking ecosystem while extracting valuable insights from our digital analytics data. You will take ownership of the tracking architecture, measurement framework, and analytics insights across both web and native mobile applications, empowering various teams within the organization to make informed, data-driven decisions.Key ResponsibilitiesManage and oversee the tracking and measurement infrastructure across web and native mobile applications.Design, implement, and validate event-based tracking to guarantee accurate and dependable data collection.Lead the implementation of Google Tag Manager (GTM), ensuring script governance and deployment.Define and uphold tracking specifications and data layer structures that align with business KPIs.Ensure data accuracy, consistency, and governance, conducting quality assurance, debugging, and troubleshooting as necessary.Oversee tracking implementation for native mobile applications (iOS & Android) in coordination with development teams.Analyze user behavior and performance data using Google Analytics (GA4) and other analytical tools.Provide actionable insights and recommendations to support Product, Marketing, and Business teams.Identify trends, user behavior patterns, and optimization opportunities throughout the customer journey.Develop and maintain reports and dashboards to facilitate informed decision-making.Collaborate with cross-functional teams to drive business objectives.

Join Novibet as a Senior .NET Software Developer!Are you ready to play a pivotal role in a vibrant and rapidly expanding company? If you possess a deep passion for software development and excel in a fast-paced setting, this could be the perfect opportunity for you.Who We AreEstablished in 2010, Novibet is a leading GameTech company with operations spanning Europe, the Americas, and various other regions including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With offices in Greece, Malta, Brazil, and Mexico, we proudly employ over 1,200 professionals globally. Our commitment to staying ahead in technological advancements enables us to continuously push boundaries and provide seamless entertainment and online gaming experiences to our expanding customer base.Why Choose Novibet?At Novibet, you are encouraged to thrive, with a focus on growth through collaboration, learning, and adaptability. We are dedicated to creating a positive, inclusive workplace culture that empowers every individual to excel. Become a part of our dynamic team of over 1,200 people who value innovation, teamwork, and personal growth.Your ResponsibilitiesDeveloping high-quality web and API applications using C# and .NET CoreParticipating in the technical design of systems and exploring new tools and technologiesRefactoring, updating, and debugging existing codeImplementing security measures and ensuring data protectionIntegrating with third-party service APIsUnderstanding web protocols (HTTP) and RESTful APIs for consumption and creationMaintaining efficient MS SQL databasesEngaging in team code reviewsYour QualificationsA University or Postgraduate Degree in a relevant field5+ years of professional experience, preferably in FinTech or Payment SolutionsProficiency in C# .NET 6.0+, WebAPI, Entity Framework, and LINQA focus on efficiency, user experience, and process enhancementStrong time management capabilitiesAble to work both independently and collaborativelyFluency in English, both spoken and writtenDesired Technical SkillsExperience with Microservices architectureFamiliarity with message brokersUnderstanding of Domain Driven Design, CQRS, and clean architecture principlesKnowledge of reactive programming patternsAbility to write clean, maintainable, and fault-tolerant codeWhat We OfferWe highly value our team members at Novibet! In our dynamic and fast-paced environment, we encourage everyone to reach their full potential while enjoying a collaborative and supportive workplace.

Antenna is seeking an IT Business Analyst to support its operations in Athens, Greece. This position connects technology teams and business stakeholders, helping ensure IT solutions support the company’s strategic objectives. Role overview The IT Business Analyst gathers requirements from multiple stakeholders, reviews current business processes, and identifies ways to improve efficiency through technology. The role involves translating business needs into clear technical specifications. Key responsibilities Work with stakeholders to collect and document business requirements Analyze existing processes and identify areas for improvement Propose solutions that support operational goals and efficiency Location This role is based in Athens, Attica, Greece.

Join Novibet as an Analytics Engineer!Are you prepared to step into a pivotal position within a vibrant and rapidly advancing company? If you have a keen enthusiasm for Data Analytics and excel in a high-energy environment, this could be the perfect opportunity for you.About UsEstablished in 2010, Novibet is a prominent GameTech company operating across Europe, the Americas, and other regions (including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand). With hubs in Greece, Malta, Brazil, and Mexico, we proudly employ over 1,200 professionals globally. Our commitment to innovation ensures that we remain at the cutting edge of technological developments, continually pushing limits to provide seamless entertainment and online gaming experiences to our growing customer base.Why Choose Novibet?At Novibet, you will find the support and empowerment to thrive, focusing on personal and professional growth while engaging with a team of innovators who adapt to new challenges. We are dedicated to cultivating a positive, inclusive, and supportive workplace culture, enabling every individual to flourish.Become part of a team of more than 1,200 people worldwide, where collaboration, innovation, and personal development are deeply valued.Your RoleWe are on the lookout for a proficient Analytics Engineer to join our expanding BI/Analytics Engineer team at Novibet. In this capacity, you will design, construct, and maintain scalable data pipelines and curated datasets that empower analytics, reporting, and strategic decision-making across the organization. You will collaborate closely with Data Analysts, BI Analysts, and work alongside the Data Analytics Team to guarantee reliable, high-quality data products within Azure Databricks.Key ResponsibilitiesDesign, maintain, and optimize scalable ETL/ELT pipelines to effectively process and exchange data throughout our analytics ecosystem.Develop and sustain robust transformations in Azure Databricks, ensuring pipelines accommodate large workloads, intricate business logic, and integrations.Collaborate with Data Analysts and BI Analysts to provide analytics-ready datasets that fulfill reporting, KPI, and visualization needs (Tableau/Looker/Power BI or equivalent).Continuously assess and enhance the BI/data platform, focusing on reliability, scalability, efficiency, monitoring, and cost-effectiveness.Implement and promote data quality practices (validation checks, reconciliation, testing patterns) to enhance trust in reporting and decision-making.Address issues and maintain existing pipelines, datasets, and related business processes; conduct root-cause analysis and apply long-term solutions.Foster a culture of continuous improvement and knowledge sharing, including documentation, best practices, and reusable components.

Become a valued member of Novibet as a Technical Operations Analyst!Are you passionate about Technology and eager to play a pivotal role in a vibrant, expanding organization? If you thrive in a fast-paced environment, we invite you to explore this exciting opportunity.About UsEstablished in 2010, Novibet is a leading GameTech company with operations across Europe, the Americas, and various countries including Greece, Brazil, Ireland, and New Zealand. With over 1,200 employees and offices in Greece, Malta, Brazil, and Mexico, we are dedicated to remaining at the forefront of technological innovation, consistently enhancing the online gaming experience for our growing customer base.Why Choose Novibet?At Novibet, we empower our team members to excel, focusing on growth and continuous learning. Join a community of innovative thinkers and problem solvers who adapt to new challenges and contribute to an inclusive and supportive workplace culture.Join our global team of over 1,200 professionals who value collaboration, creativity, and personal development.Your Role:As a Technical Operations Analyst, you will be an integral part of our team, providing essential support for internal processes and business teams on our platform. You’ll collaborate closely with a friendly, dedicated group of professionals, tackling complex problems and ensuring swift results. Your responsibilities will encompass all facets of troubleshooting critical 24/7 client operations.Key Responsibilities:Deliver first-level technical support to address, investigate, and resolve escalated incidents and service requests via our internal Service Management system.Facilitate escalation to internal support teams for issues that require further resolution and monitor incidents until they are resolved.Implement the incident management process to restore services and normalize platform operations as quickly as possible (using Atlassian Jira ITSM).Engage in proactive monitoring of live production environments and manage events based on internal dashboards and alerts generated by monitoring tools (Prometheus, Grafana).Conduct tests to identify and confirm application defects and issues with external service providers, coordinating with relevant stakeholders.Collaborate with development teams to investigate and retrieve real-time production logs (ELK Stack - Kibana).Execute IT operations procedures efficiently to support the team’s objectives.

As a Safer Gaming & Player Protection Analyst at Novibet, you will play a vital role in ensuring a secure and responsible gaming environment. Your expertise will help in analyzing player behavior and implementing effective protection strategies to promote a safe gaming experience. Join our team and contribute to our commitment to player safety.

Role Overview Avis Greece is looking for a Seasonal Parking Agent in Athens. This role focuses on preparing vehicles for delivery and inspecting them when they return from rental. Main Responsibilities Prepare vehicles and check additional equipment such as GPS units and Wi-Fi devices before handing them over to customers. Inspect the condition of vehicles and any rented equipment when customers return them. Complete reservations by finalizing contracts in the system and recording any necessary damage compensation. Monitor and maintain the parking area to ensure it stays organized and safe. Provide helpful and attentive customer service throughout the process.

Join Avis: Where Your Career Finds Purpose and We Redefine MobilityAt Avis, we are at the forefront of transforming mobility, pioneering innovative solutions that grant our customers unparalleled convenience and flexibility in travel. Our mission is to revolutionize the way people move, creating integrated products and services that unlock new travel experiences.Why Choose Avis?A Vibrant Community: At Avis, we pride ourselves on fostering a collaborative work environment where innovation thrives. Our commitment to placing the customer at the heart of everything we do makes us a great place to work.Your Career, Your Impact: Joining Avis means becoming part of a vision for a more connected world. We are not just offering jobs; we are inviting exceptional talent to help shape the future of mobility.Unlock Your Potential as a Credit Support AnalystAvis Greece is seeking a skilled Credit Support Analyst to join our Credit & Collections Department. In this role, you will be pivotal in supporting our credit operations through financial data analysis, credit evaluations, and ensuring seamless credit and collection processes. Are you a credit analysis expert? This opportunity is tailored for you! Your Responsibilities: Review documentation for accuracy and completeness; Conduct credit analysis for new and existing customers in accordance with company credit policies; Manage workflow to align with company objectives and deadlines; Collaborate closely with Credit Analysts to facilitate credit approvals and manage customer accounts; Accountability for the production, analysis, and dissemination of Credit Management Information to support credit activities; Build strong communication relationships with the sales team to enhance cooperation and deliver added value from both commercial and credit perspectives; Ensure compliance with relevant policies. Requirements Your Path to Success: Qualifications Educational Background: Bachelor's degree in Finance or Business Administration Experience: Proven experience in credit analysis and financial data management.

About Avis Greece Avis Greece is part of a global brand focused on reshaping how people move. The company develops integrated products and services that aim to make travel more flexible and convenient for customers worldwide. Why Work at Avis Greece? Supportive team culture: Colleagues work together to encourage new ideas and keep customer needs at the center of every decision. Purpose-driven work: Employees help shape the future of mobility, contributing to a more connected world. Rental Sales Agent – Athens Downtown The Athens Downtown team is looking for a Rental Sales Agent who will deliver excellent service, drive sales, and make the rental process smooth for every customer. Main Responsibilities Deliver friendly, reliable customer service for each car rental and build long-term relationships with clients. Promote relevant products and services to improve the customer experience. Monitor competitor offerings and market trends to help maintain competitive rates in line with company guidelines. Support daily station operations and suggest improvements for better results. Work with other departments to resolve customer issues and ensure high service standards. Location Athens, Attica, Greece

Join Avis: Where Your Career Finds Purpose and We Redefine Mobility At Avis, we are revolutionizing the way people travel, spearheading transformation in the global mobility sector. Our mission is to innovate and deliver integrated products and services that create an array of new travel possibilities, defined by exceptional convenience and flexibility.Why Choose Avis: A Collaborative Work Environment: At Avis, we are more than just a business; we are a community that cherishes its employees. We take great pride in fostering a collaborative atmosphere, focused on innovation, and prioritizing customer satisfaction in every action we take. Your Career, Your Purpose: By joining us, you'll find that Avis is the place where your career can truly thrive. We are not merely offering jobs; we are inviting exceptional talent to contribute to our vision of a more connected world. Unlock Your Potential as a Rental Sales Agent with Avis Greece Avis Greece is searching for an outstanding Rental Sales Agent to join our team at the Athens Airport Station. This role is pivotal in delivering extraordinary customer service, driving sales, and ensuring an effortless rental experience for our clients. Your Key Responsibilities: Provide exemplary customer service for every car rental, building trust and fostering long-term client relationships. Promote additional products and services to elevate the overall customer experience. Remain knowledgeable about competitor offerings and market trends to ensure our deals are competitive and aligned with company policies. Contribute actively to the operations of the station, suggesting enhancements to improve performance. Monitor and address customer complaints in collaboration with relevant departments to guarantee outstanding service.

Hello! We’re Plum, the innovative app designed for smart saving and investing. Our mission is to empower individuals to grow their money for life, whether they're saving for their first home or enjoying their retirement.Since our inception in 2016, over 2 million users across 10 European countries have entrusted us with more than £2 billion, thanks to our intelligent automation and AI technology – that’s the magic of Plum! Our efforts have been recognized with numerous awards from esteemed organizations like Deloitte and Finder.We're proud of our dedicated team of over 230 passionate Plumsters, who collaborate across Europe to help us fulfill our mission. Now, we invite more talented individuals to join us on this exciting journey.The RoleWe are in search of a skilled KYC Analyst to take on the critical task of executing verification procedures. You will thrive in this role if you are customer-oriented, diligent, embrace challenges, and are continuously seeking ways to enhance processes.Having at least one year of experience in a Payments or Finance environment, particularly with insights into compliance procedures such as Know Your Customer (KYC), PEP/sanctions screening, and anti-money laundering, will be a significant advantage.This position requires availability to work Sunday to Thursday from 10:00 AM to 6:30 PM due to our team's varied shift patterns.What You’ll DoFacilitate the identification and verification of customers by ensuring all operational tasks are completed promptly.Engage with users through chat or email to gather any outstanding KYC documentation and resolve verification issues.Conduct customer screenings against multiple databases.Collaborate with third-party partners on verification-related inquiries.Respond to verification-related questions from both customers and team members.Assist in developing world-class processes to support our rapidly growing team and company.Engage in continuous learning and skill enhancement within your area of expertise.What We’re Looking ForExperience in a banking KYC function.Prior experience in a customer-facing role (e.g., Customer Support or Operations) is highly desired, showcasing exceptional written communication skills.Proficiency in written and verbal English; fluency in another European language is a plus.A genuine passion for navigating the complexities of an operational environment and an eagerness to engage in KYC processes.Strong analytical skills and excellent research capabilities.A proactive approach to problem-solving with a determination to understand the underlying reasons.Ability to work independently and make decisions within your area of responsibility.Meticulous attention to detail and strong organizational skills.Efficiency and speed in completing tasks.

Join Novibet as a Product Owner for our Sportsbook division, where you will play a pivotal role in shaping our product strategy and ensuring we deliver an exceptional user experience. You will collaborate closely with cross-functional teams to define and prioritize product features, facilitate agile processes, and drive product development from conception through to launch.

# Join Our Dynamic Team at EnerwaveAt Enerwave, a proud member of HELLENiQ ENERGY, we stand at the forefront of innovative energy solutions. Our commitment to excellence drives us to engage wholeheartedly in our work while fostering an environment where our employees can thrive and create significant value. We are excited to announce multiple openings at our headquarters in Athens, spanning various departments and specialties.We are actively seeking a Commercial Analyst who will be pivotal in transforming intricate wholesale market dynamics into actionable insights. This role is crucial for supporting our commercial pricing strategies, product development initiatives, and strategic decision-making. You will keep a close eye on cost drivers from the electricity and gas markets, ensuring that our commercial teams understand how wholesale market operations impact retail costs. By diligently monitoring market-based expenses, you will help align our commercial strategies with operational realities and regulatory changes.Your Responsibilities:Analyze market trends, pricing factors, and regulatory changes influencing cost structures.Collaborate with the Commercial Division to design energy products and assess their profitability.Monitor wholesale costs associated with Enerwave's commercial activities, working in tandem with the Finance team to analyze revenues and P&L statements.Assist the Regulatory Division in evaluating the framework governing commercial activities in wholesale markets.Stay informed on market trends and competitor activities.Communicate findings and insights to internal stakeholders, including the Commercial and Finance Divisions, to support strategic decision-making.

Join our dynamic team at Intralot as a Business Analyst, where you will be instrumental in enhancing the performance and functionality of our Lottery systems!Your key responsibilities will include:Taking lead on collecting and monitoring change requests within the team.Ensuring that requirements are thoroughly understood by both the Business and Development teams, and that the resulting implementations meet our customers' expectations.Engaging in the definition and analysis of essential business requirements.Identifying and comprehending customer and business needs, and translating them into functional and technical requirements to ensure success in your role.

SnappiBank is looking for a Business Analyst based in Athens, Greece. This position centers on supporting strategic projects and refining business processes across the organization. Role overview The Business Analyst will work closely with teams from different departments. The main focus is on analyzing business data, identifying trends, and generating insights that support better decisions. Improving how things work internally is a key part of the job. What you will do Analyze data from various sources to spot patterns and opportunities Develop actionable insights to guide business strategy Collaborate with cross-functional teams to implement process improvements Support efforts to increase operational efficiency Location This position is based in Athens, Attica, Greece.