Customer Value Management Product Manager

Enerwave, part of HELLENiQ ENERGY, develops energy solutions with an emphasis on innovation and long-term value. The Athens headquarters is seeking a Customer Value Management (CVM) Product Manager to shape customer strategy across several product lines. Role overview The CVM Product Manager leads initiatives that turn customer insights into practical strategies. This position works closely with cross-functional teams to boost engagement, retention, and profitability through targeted campaigns and product improvements. What you will do Plan and manage CVM campaigns such as upsell, cross-sell, retention, win-back, and loyalty programs. Drive customer segmentation and lifecycle management at the product level. Monitor and report on key CVM metrics and campaign outcomes. Analyze customer behavior and usage data to spot value opportunities. Work with sales, digital, customer experience, and product teams to strengthen engagement. Take responsibility for CVM KPIs, including churn rate and campaign success rate. Align CVM activities with wider marketing goals. Support the rollout of real-time automated solutions for campaign execution. Contribute to strategies that use AI for personalization. Promote collaboration across IT, operations, and customer service teams. Translate complex data into actionable recommendations. Location This role is based at Enerwave's headquarters in Athens, Attica, Greece.

Join Euronet, a pioneer in payment solutions, as we redefine the future of global money movement. With a presence in over 160 countries, our innovative mobile wallets, card issuing, and real-time payment platforms are at the forefront of digital transformation.We are seeking a Senior Product Manager to lead our Value-Added Services with a focus on Dynamic Currency Conversion (DCC) and Tax-Free Shopping. This is a pivotal role, placing you as the guardian and promoter of these services, ensuring they evolve and deliver ongoing value for consumers, merchants, and our organization.Your experience will contribute to our strong culture at Euronet, built on trust, respect, and collaboration. We value your contributions and support your growth through robust career development opportunities.Perks & Benefits That Matter:Competitive salary package.Annual performance-based bonuses.Comprehensive Private Health Insurance.Employee Stock Purchase Plan.Access to top-tier tools and equipment.Flexible hybrid working model.Regular career development and performance reviews.Employee referral bonuses and volunteer opportunities.Work in a dynamic, stable, and international environment.Your Impact:Lead the complete product lifecycle for DCC & Tax-Free Shopping, from vision to execution and performance analysis.Drive product growth through KPI monitoring and optimization initiatives.Develop compelling business cases for product improvements and market expansions.Act as the key contact for all matters related to the Value-Added Services portfolio.Partner with commercial teams, operations, finance, IT, compliance, and external partners to ensure product success.Maintain compliance with regulatory and scheme requirements while ensuring product profitability.Keep abreast of market trends and customer needs to guide the product roadmap.

Discover Costa Navarino, nestled in the stunning Messinia region of southwest Peloponnese, renowned for its pristine landscapes and rich Mediterranean heritage. Our destination boasts four luxurious 5-star hotels including The Romanos, a Luxury Collection Resort; The Westin Resort at Navarino Dunes; W Costa Navarino; and the Mandarin Oriental at Navarino Bay. With plans to expand our portfolio with more upscale hotels in both Messinia and Athens, we are committed to providing exceptional experiences.Navarino Dunes features a range of premier facilities, including 766 elegantly appointed rooms, the award-winning Anazoe Spa, four signature golf courses, over 20 exquisite dining venues, and the expansive House of Events. Guests can also enjoy a variety of sports and activities, such as the Mouratoglou Tennis Center and the Bayern Munich Football Academy.W Costa Navarino, designed exclusively for adults and young adults aged 12 and above, offers 226 contemporary rooms, luxurious suites, and villas with private infinity pools, all set against breathtaking views of the Ionian Sea. Our facilities include a state-of-the-art gym, The Away Spa, and the new Navarino Agora, an open marketplace featuring vibrant retail and food options alongside engaging programming.Role OverviewWe are seeking a dynamic Guest Value & CRM Manager to spearhead the implementation of our guest lifecycle strategy across Costa Navarino. This role involves translating guest insights into actionable commercial strategies and overseeing the CRM and digital platforms to enhance Guest Lifetime Value, boost engagement, and drive additional revenue.The ideal candidate will blend strategic vision with hands-on execution, managing CRM strategies, analytics activation, and the performance of our digital platforms.

Sunlight is seeking an ESS Product Manager based in Athens, Attica, Greece. This role centers on guiding the direction of the company’s energy storage solutions and influencing how these products evolve to serve customer needs. Role overview The ESS Product Manager will shape product strategy and work closely with teams across the business. Collaboration with engineering, marketing, and sales will be key to bringing new and improved products to market. What you will do Define and drive the strategy for energy storage system (ESS) products Work with cross-functional groups to coordinate product development and launch Focus on delivering solutions that address customer requirements Location This position is based in Athens, Attica, Greece.

Orizon is not just another mobile telecommunications operator; we are a pioneering force in the industry. As a fully Greek company under the umbrella of Volton Hellenic Energy S.A., we embody innovation and excellence in telecommunications.At Orizon, we immerse ourselves in our customers' needs, challenging conventional norms and positioning them at the heart of our operations. We prioritize understanding and delivering tailored solutions that truly resonate.Proudly recognized as a Great Place to Work for three consecutive years, we celebrate our vibrant culture and the talented individuals that drive our success.We are expanding our team in Athens and are on the lookout for a passionate Product Manager - Telecommunications to play a pivotal role in growing our Telecom product offerings.Key Responsibilities:Oversee the design, development, and management of our telecommunications product portfolio.Develop and execute a strategic roadmap for core products to achieve organizational goals.Analyze market trends in the telecommunications landscape across Greece and Europe.Conduct customer needs assessments to create compelling product propositions.Support and evaluate go-to-market strategies that provide competitive advantages.Develop and implement product portfolios for emerging market segments.Assist with financial analyses and business case preparations for product initiatives.Participate in User Acceptance Testing (UAT) to ensure product alignment with segment requirements.Create comprehensive reports and presentations analyzing product performance and recommending enhancements.Work collaboratively across departments for successful product launches (Legal, Operations, Marketing, Sales, Customer Experience, IT, and Technical teams).Guide customer care teams to ensure an outstanding experience for our clients.Act as a product ambassador throughout the organization.Qualifications:3-4 years of experience in Product Management or Service Marketing, preferably in the telecommunications sector.Background in Services Marketing (Telecom, Energy, etc.) is advantageous.Bachelor’s Degree in Business, Economics, Engineering, or related fields.A Master’s Degree is a plus.Proficient in Microsoft Office Suite (Excel, PowerPoint).Strong command of English, both written and spoken.

Join Kaizen Gaming as a Senior AI Product Manager!Kaizen Gaming, the driving force behind Betano, stands as a leader in the GameTech sector, encompassing operations in 20 diverse markets. Our mission is to harness advanced technology to deliver unparalleled experiences for millions of customers who choose us for their entertainment needs.Our vibrant community consists of over 2,700 dedicated professionals from more than 40 nationalities spread across three continents. We take pride in our unique workplace culture, recognized as one of the Best Workplaces in Europe and certified as a Great Place to Work. Here, every day brings new opportunities and challenges. Are you ready to Press Play on your potential?Role Overview:As a Senior AI Product Manager, you will play a crucial role in shaping the vision and long-term strategy for Artificial Intelligence at Kaizen. Leading a talented team of AI product professionals, you will drive the development of AI-enhanced products, employing product management and agile methodologies to maximize business value and deliver exceptional results.

About UsEstablished in 2015 in Athens, Greece, Welcome is revolutionizing the travel industry by transcending conventional transfer services. We are pioneers in providing a holistic, personalized in-destination travel experience. From the moment travelers arrive at their destination until they head back home, Welcome caters to every travel need, including safe transfers, engaging sightseeing tours, and essential local insights, all delivered in a friendly and personalized manner. Our drivers possess extensive local knowledge, ensuring travelers feel at home no matter where they are. With innovations such as contactless rides, stringent cleaning protocols, and protective equipment, we prioritize safety in every journey.As a dynamic travel tech startup, Welcome is rapidly expanding its operations and is poised to become a global leader in in-destination travel services.One of the highest-rated global transportation companies, boasting an impressive 4.9/5 stars rating.Operating in over 130 countries and 370 unique destinations worldwide.Partnered with more than 7,000 travel affiliates, including 5,000 hotels, numerous vacation rentals, and travel agents, as well as OTAs.Delighting over 3 million travelers annually.⭐ To explore more about Welcome's vibrant culture, visit our TikTok account.⭐

Optasia is a cutting-edge B2B2X financial technology platform that encompasses scoring, financial decision-making, disbursement, and collection services. Our adaptable AI platform fosters financial inclusion, facilitates responsible financing decisions, and enhances customer experiences across 39 countries, supported by 7 regional offices.We are on the lookout for dynamic and driven professionals who possess a proactive attitude and a results-oriented mindset. Join our innovative team to deliver exceptional solutions in an exciting and collaborative environment.Your Responsibilities:Conduct market research and identify distribution partners across Africa.Uncover underserved market segments.Identify new asset classes.Examine regulatory and market shifts.Analyze competitors to identify product gaps.Define and prioritize product features.Manage product backlog effectively.Oversee the prioritization of customer requests (CR).Support the initial rollout and integration of new products.Create comprehensive use cases and business requirements.Perform feasibility studies and draft business plans.Lead product design, development, and release processes.Coordinate the collection and prioritization of product functionality requests.Monitor developments in the fintech credit space.Evaluate new credit product propositions.Assess distribution partners and tailor products to meet their needs.Prepare detailed business requirements and product specifications.Define go-to-market (GTM) strategies.Draft user manuals and sales support documentation.Collaborate with legal teams on contract templates.Engage with various stakeholders to piece together product elements.Train commercial and operations teams on new products and distribution partners.Monitor and optimize new products and partnerships during the first year of operations.

Are you an innovative Product Manager with a strong enthusiasm for native applications? If you excel in dynamic environments and are eager to create outstanding mobile experiences, this role may be an excellent fit for you.The OpportunityWe are seeking a Product Manager to spearhead the development of our mobile sportsbook platform. You will be responsible for the native apps roadmap (iOS and Android), ensuring our users benefit from a seamless and high-performance experience that complements our web platform and overarching product strategy. Collaborating closely with engineering, design, and product teams, you will balance creative innovation with practical execution to achieve measurable outcomes.Your Responsibilities:Define and manage the native apps roadmap to drive continuous enhancements in user experience, stability, and performance.Align the native app strategy with the broader product ecosystem, ensuring cohesive customer journeys across both web and app platforms.Work collaboratively with UX, engineering, and product teams to deliver top-tier releases.Utilize analytics and customer insights to uncover opportunities for feature improvements and conversion optimization.Promote a mobile-first approach by staying ahead of trends in native app technology and sports betting user behavior.Advocate for the customer’s voice in roadmap planning and backlog prioritization.

Location: Athens, Attica, Greece FlexCar operates in Greece, Italy, Cyprus, and Mexico, providing flexible car leasing and premium mobility services. The company focuses on setting new standards in how people access vehicles. Role overview The Strategic Product Manager leads the full lifecycle of FlexCar’s leasing products. This position shapes product vision, develops strategic roadmaps, and relies on data to guide decisions. Close collaboration with Operations and Marketing ensures products align with both customer needs and business goals. What you will do Manage the entire process for car leasing products, from concept to launch and ongoing improvement Work with teams across the company to keep product development in line with FlexCar’s objectives Use data insights to support strategic planning and update the product roadmap Focus on delivering products that meet customer expectations and support business growth Requirements FlexCar seeks driven, creative thinkers interested in shaping the future of mobility. The team values those looking to develop their careers within a fast-growing European startup.

# Unified Vision | Empowering Energy SolutionsAt Enerwave, a proud member of HELLENiQ ENERGY, we are at the forefront of delivering innovative energy solutions that make a difference. Our team is driven by passion and commitment, creating an environment where our employees can thrive and contribute to meaningful projects. We are excited to announce openings for several dynamic positions at our headquarters in Athens, spanning various departments and expertise areas.We are currently seeking a highly skilled Product Manager for Large Accounts to join our Product & Portfolio Management team. This pivotal role involves collaboration with the Senior Team Leader to enhance Enerwave’s product offerings tailored for our Large Accounts—our most demanding clientele. Large Accounts include major industrial and commercial enterprises that seek sophisticated energy solutions to meet their unique needs. The Product Manager will serve as a product expert and advocate, ensuring excellence in this critical segment.

Join us at Enerwave, a proud member of HELLENiQ ENERGY, where we are at the forefront of delivering innovative energy solutions. We operate with a deep passion for our mission, and we are committed to creating an environment where our employees can thrive and contribute meaningfully. We are excited to announce multiple new positions available at our headquarters in Athens, in various departments and areas of expertise.We are actively seeking a Product Manager – Loyalty and Partnerships. In this pivotal role, you will be responsible for defining, developing, and continuously refining our loyalty product, while strategically leveraging partnerships. This position requires a blend of strategic oversight and hands-on operational execution to ensure our loyalty program and partner initiatives operate effectively, yielding measurable commercial outcomes. The ideal candidate will possess strong business acumen, a data-driven approach, and an ongoing awareness of market trends, competitive dynamics, and industry developments, all aimed at enhancing customer value, engagement, and revenue growth.Key ResponsibilitiesDevelop and advance the loyalty product strategy, focusing on value propositions, reward mechanisms, customer journeys, and operational guidelines.Identify, assess, develop, and manage strategic partnerships to enhance the loyalty offering and overall commercial performance.Construct and assess business cases for new partnerships and loyalty initiatives.Track performance metrics through key KPIs (member acquisition, active members, redemptions, usage, conversion) and translate data into actionable strategies.Collaborate with Marketing, Sales, Customer Experience, and Customer Care teams on member engagement and activation campaigns.Conduct market research and competitor analysis within the energy sector, loyalty ecosystems, and partnership models, keeping abreast of regulatory and commercial trends.Oversee the execution of partnerships, ensuring timelines, deliverables, and data integrity are maintained.Manage financial alignment and cost control across partnerships.

Role overview Kaizen Gaming seeks a Product Manager in Athens, Greece to help drive the direction of its Gaming Platform. The focus is on developing and refining products that appeal to users and encourage them to stay engaged. Building new features and improving user experiences are central to keeping the platform strong in a competitive market. What you will do Collaborate with teams from different departments to set the product vision and define clear goals. Create and update the product roadmap, shaping long-term strategy. Lead improvements that boost user engagement and enhance the overall experience. Support efforts to keep the platform at the forefront of the gaming industry.

Optasia is a leading, fully-integrated B2B2X financial technology platform specializing in scoring, financial decisioning, disbursement, and collection services. Our innovative AI Platform enhances financial inclusion, enabling responsible financing decisions and fostering superior business models and customer experiences across 39 countries, supported by 7 regional offices.We are seeking a dynamic and adaptable Product Manager to join our team and oversee the complete lifecycle of our fintech products. This position is perfect for individuals who excel in a fast-paced, global environment and are enthusiastic about taking charge of product strategy, execution, and commercial outcomes.You will collaborate closely with senior product leadership and cross-functional teams to spearhead product innovation, steer product roadmaps, and ensure the successful delivery and expansion of our solutions in diverse markets.

Delivery Hero is looking for a Product Manager to join the Quick Commerce team in Athens. This position plays a key role in shaping online delivery services, with a strong focus on both developing new products and enhancing the user experience. Role overview The Product Manager works closely with teams from different departments to set the product vision and build a clear roadmap. Day-to-day responsibilities include prioritizing new features by drawing on market research and customer feedback, ensuring product launches happen on time and meet quality expectations, and reviewing performance data to guide future updates. What you will do Collaborate with cross-functional teams to define the product vision and roadmap Use market research and customer feedback to prioritize features Oversee product launches to ensure timely delivery and quality Analyze product performance data to recommend improvements Requirements Experience in product management, preferably in online services or commerce Ability to use data and customer insights for decision-making Strong skills in collaboration and communication Strategic thinking paired with attention to detail

Join the dynamic team at Mercier Consultancy Group as a Spanish Speaking Customer Success Account Manager! In this essential position, you will serve as the primary liaison for our Spanish-speaking clients, dedicated to delivering outstanding support and strategic guidance that aligns with their business objectives. Your efforts will be crucial in building robust client relationships and enhancing overall customer satisfaction.Key Responsibilities Serve as the main point of contact for Spanish-speaking clients, nurturing strong professional relationships. Assist clients in optimizing the use of our products and services to achieve their desired outcomes. Proactively respond to client inquiries, ensuring timely and effective resolution of issues. Track client satisfaction and engagement metrics, relaying feedback to internal teams for service improvements. Oversee client accounts and devise strategies that foster customer success. Stay abreast of industry trends and best practices to provide clients with insightful recommendations.

Join tbi bank, a pioneering challenger bank that is transforming financial services across Southeast Europe. With a commitment to innovation and customer-centric solutions, we proudly serve over 2 million customers and have built a robust network of 30,000 checkout partnerships with retailers. Our inclusive culture emphasizes the values of care and courage, empowering both customers and partners to achieve financial flexibility. Through our Buy Now, Pay Later (BNPL) solutions, we enhance sales for both physical and online retail stores while boosting customer purchasing power.Role Overview As a Product Manager at tbi bank Greece, you will be instrumental in shaping the future of banking products, specifically personal loans and BNPL services. Collaborating with cross-functional teams, you will develop, launch, and optimize products that address our customers’ dynamic needs, driving both satisfaction and business growth.Your Responsibilities: Formulate and implement product strategies that align with tbi bank’s vision and market demands.Manage the complete product lifecycle from conception and requirements gathering through to launch and ongoing enhancements.Conduct market research and gather customer insights to uncover new opportunities.Work collaboratively with engineering, design, marketing, credit risk, compliance, and operational teams to ensure timely delivery of high-quality products.Establish and monitor key product metrics, utilizing data to inform decisions and drive product improvements.Identify and address performance challenges, including funnel drop-offs and default rates.Collect and prioritize customer feedback to ensure products meet user expectations and comply with regulatory standards.Prepare comprehensive product documentation, business cases, and go-to-market strategies.Stay abreast of industry trends, digital banking innovations, and regulatory changes.

Are you ready to join the dynamic team at Hack The Box?Embark on a thrilling journey with Hack The Box, where your mission will be to empower cybersecurity professionals and organizations to bolster their cyber-attack readiness. Prepare for an exhilarating adventure in the cybersecurity realm! Your Role as Product Marketing ManagerWe’re seeking an innovative Product Marketing Manager to become a vital member of our B2B Product Marketing team, taking charge of a segment of the HTB Enterprise portfolio. You will be the expert for your product area, possessing a deep understanding of the product, insights into buyer psychology, and the ability to transform technical capabilities into engaging narratives that drive improved security outcomes for enterprises.Your specific area of responsibility will be tailored to your unique experience, skills, and how they complement our existing team. What we value most is your enthusiasm, curiosity, and authentic passion for cybersecurity. Location & Work Mode:Based in Athens, Greece (relocation support provided)Hybrid work model (minimum 2 days in the office)Full-time position Relocation BenefitsReceive a 10% relocation bonus on your annual salary to assist with your move.Benefit from a 50% tax reduction on your income as part of the relocation package.Accommodation support will be provided for your initial weeks. Explore More:Meet the people behind Hack The BoxDiscover Dimitris’s journey into product marketing What Awaits You as Product Marketing Manager:Lead the go-to-market strategy for your product area, including positioning, messaging, and launch execution to drive awareness, adoption, and a robust sales pipeline.Collaborate closely with Product teams to gain in-depth knowledge of the roadmap and convert features into compelling buyer value propositions.

Mercier Consultancy is excited to announce a career opportunity for a Customer Service Representative in our Client's Health Products Department situated in Athens, Greece. In this essential position, you will play a pivotal role in delivering outstanding support to our customers, assisting them with inquiries related to health products and wellness solutions.Your contributions will be vital in helping clients understand product details, availability, and usage, ensuring they receive exceptional care while making informed decisions about their health products.Key Responsibilities Provide excellent customer service via phone, email, and chat regarding health product inquiries. Assist customers with questions about product specifications, orders, and returns. Professionally resolve customer complaints and inquiries. Accurately document all customer interactions within our CRM system. Collaborate with internal teams to ensure timely order fulfillment and seamless customer experiences. Collect customer feedback to refine our product offerings and enhance service quality. Stay updated on trends in the health and wellness industry to provide knowledgeable assistance.

Join Mercier Consultancy as a Danish-Speaking Customer Service Representative for our esteemed client in the wealth management sector. This pivotal role involves delivering exceptional support to our Danish-speaking clientele, addressing their inquiries regarding wealth management services and financial products.Your proficiency in Danish will be essential as you respond to questions, provide comprehensive insights into investment opportunities, and assist clients in navigating their services. With outstanding customer service skills, you will cultivate trust and establish enduring relationships with clients within the wealth management landscape.Key Responsibilities Provide top-tier customer service in Danish via phone, email, and chat concerning wealth management services. Assist clients with inquiries related to their accounts, investment options, and financial strategies. Guide clients through our product offerings and support them in the wealth management process. Accurately document all customer interactions within our CRM system. Work alongside financial advisors to resolve complex inquiries and enhance client satisfaction. Collect client feedback to inform service enhancement initiatives. Stay updated on market trends and shifts in the wealth management industry.