Credit Support Analyst at Avis Greece | Athens, Attica

Join Avis: Where Your Career Finds Purpose and We Redefine MobilityAt Avis, we are at the forefront of transforming mobility, pioneering innovative solutions that grant our customers unparalleled convenience and flexibility in travel. Our mission is to revolutionize the way people move, creating integrated products and services that unlock new travel experiences.Why Choose Avis?A Vibrant Community: At Avis, we pride ourselves on fostering a collaborative work environment where innovation thrives. Our commitment to placing the customer at the heart of everything we do makes us a great place to work.Your Career, Your Impact: Joining Avis means becoming part of a vision for a more connected world. We are not just offering jobs; we are inviting exceptional talent to help shape the future of mobility.Unlock Your Potential as a Credit Support AnalystAvis Greece is seeking a skilled Credit Support Analyst to join our Credit & Collections Department. In this role, you will be pivotal in supporting our credit operations through financial data analysis, credit evaluations, and ensuring seamless credit and collection processes. Are you a credit analysis expert? This opportunity is tailored for you! Your Responsibilities: Review documentation for accuracy and completeness; Conduct credit analysis for new and existing customers in accordance with company credit policies; Manage workflow to align with company objectives and deadlines; Collaborate closely with Credit Analysts to facilitate credit approvals and manage customer accounts; Accountability for the production, analysis, and dissemination of Credit Management Information to support credit activities; Build strong communication relationships with the sales team to enhance cooperation and deliver added value from both commercial and credit perspectives; Ensure compliance with relevant policies. Requirements Your Path to Success: Qualifications Educational Background: Bachelor's degree in Finance or Business Administration Experience: Proven experience in credit analysis and financial data management.

Role Overview Avis Greece is looking for a Seasonal Parking Agent in Athens. This role focuses on preparing vehicles for delivery and inspecting them when they return from rental. Main Responsibilities Prepare vehicles and check additional equipment such as GPS units and Wi-Fi devices before handing them over to customers. Inspect the condition of vehicles and any rented equipment when customers return them. Complete reservations by finalizing contracts in the system and recording any necessary damage compensation. Monitor and maintain the parking area to ensure it stays organized and safe. Provide helpful and attentive customer service throughout the process.

About Avis Greece Avis Greece is part of a global brand focused on reshaping how people move. The company develops integrated products and services that aim to make travel more flexible and convenient for customers worldwide. Why Work at Avis Greece? Supportive team culture: Colleagues work together to encourage new ideas and keep customer needs at the center of every decision. Purpose-driven work: Employees help shape the future of mobility, contributing to a more connected world. Rental Sales Agent – Athens Downtown The Athens Downtown team is looking for a Rental Sales Agent who will deliver excellent service, drive sales, and make the rental process smooth for every customer. Main Responsibilities Deliver friendly, reliable customer service for each car rental and build long-term relationships with clients. Promote relevant products and services to improve the customer experience. Monitor competitor offerings and market trends to help maintain competitive rates in line with company guidelines. Support daily station operations and suggest improvements for better results. Work with other departments to resolve customer issues and ensure high service standards. Location Athens, Attica, Greece

Join Avis: Where Your Career Finds Purpose and We Redefine Mobility At Avis, we are revolutionizing the way people travel, spearheading transformation in the global mobility sector. Our mission is to innovate and deliver integrated products and services that create an array of new travel possibilities, defined by exceptional convenience and flexibility.Why Choose Avis: A Collaborative Work Environment: At Avis, we are more than just a business; we are a community that cherishes its employees. We take great pride in fostering a collaborative atmosphere, focused on innovation, and prioritizing customer satisfaction in every action we take. Your Career, Your Purpose: By joining us, you'll find that Avis is the place where your career can truly thrive. We are not merely offering jobs; we are inviting exceptional talent to contribute to our vision of a more connected world. Unlock Your Potential as a Rental Sales Agent with Avis Greece Avis Greece is searching for an outstanding Rental Sales Agent to join our team at the Athens Airport Station. This role is pivotal in delivering extraordinary customer service, driving sales, and ensuring an effortless rental experience for our clients. Your Key Responsibilities: Provide exemplary customer service for every car rental, building trust and fostering long-term client relationships. Promote additional products and services to elevate the overall customer experience. Remain knowledgeable about competitor offerings and market trends to ensure our deals are competitive and aligned with company policies. Contribute actively to the operations of the station, suggesting enhancements to improve performance. Monitor and address customer complaints in collaboration with relevant departments to guarantee outstanding service.

About the Job OpportunityThe primary responsibility of the Parking Agent is to prepare vehicles for handover and inspect them during the return process.Key Responsibilities: Prepare and inspect vehicles and additional devices (GPS, Wi-Fi) before delivering the car to the customer. Check the condition of vehicles and additional devices upon return from the customer after the rental period. Complete the reservation by closing the customer's contract in the system and documenting any damage compensation, if necessary. Oversee and maintain the parking area. Provide exceptional customer service to all clients.

Join us at tbibankgr, a pioneering challenger bank in Southeast Europe, recognized as a regional leader in alternative payment solutions. We are dedicated to creating an innovative ecosystem that seamlessly integrates financing and shopping to meet our customers' diverse needs. Our commitment to a customer-centric approach has positioned us as one of the most profitable and efficient banks in the region, proudly serving clients across Romania, Germany, Bulgaria, and Lithuania. With our recent expansion into Greece, we have established strong partnerships with thousands of merchants and consumers. Are you ready to play a pivotal role in our remarkable success story?What You Will Do:Conduct comprehensive credit risk analysis to guide strategic decision-making within our consumer lending portfolio.Prepare and validate both regulatory and internal risk reports, ensuring adherence to compliance standards.Calculate and monitor key risk parameters (e.g., PD, LGD) while ensuring consistent methodologies are applied.Analyze portfolio performance, identifying trends, deviations, and early warning signals of potential risks.Ensure the accuracy, reconciliation, and consistency of data across all risk reports and source systems.Support the implementation and continuous monitoring of credit policies, aligning with our risk appetite.Translate business requirements into clear analytical specifications and validate analytical outputs.Actively engage in User Acceptance Testing (UAT) and Quality Assurance (QA), including designing test cases, executing tests, and validating results.Contribute to the development and maintenance of risk reporting frameworks, dashboards, and data pipelines.Maintain thorough documentation of methodologies, calculations, and reporting processes in compliance with audit and regulatory standards.

Become a Part of Avis: Where Your Professional Journey Meets ImpactAt Avis, we are revolutionizing the way people experience mobility, spearheading innovative changes in the global transportation sector. Our commitment is to deliver cutting-edge products and services that redefine travel, offering unmatched convenience and flexibility.Why Choose Avis? A Community-Oriented Workplace: At Avis, we pride ourselves on being more than just a company; we are a community that cherishes its workforce. Our collaborative environment fosters innovation, ensuring that customer satisfaction remains at the heart of our operations. Empower Your Career: Joining Avis means more than just accepting a position; it's about finding purpose in your career. We invite exceptional talent to join us in our vision of a more connected world. Your Role as Collection Officer: In this position, you will oversee accounts receivables, initiate contact with customers to recover overdue payments, and uphold the company’s credit policies. Your analytical skills will be essential in evaluating customer financial information and identifying potential bad debt risks. Your Key Responsibilities: Engage in effective debt recovery processes. Monitor customer payments to safeguard the company's credit lines. Oversee receivables and facilitate account reconciliations. Communicate effectively with clients to manage collections. Address and resolve customer claims. Prepare deposit data for entry into the company’s system. Collaborate closely with the sales and legal departments.

Antenna is seeking an IT Business Analyst to support its operations in Athens, Greece. This position connects technology teams and business stakeholders, helping ensure IT solutions support the company’s strategic objectives. Role overview The IT Business Analyst gathers requirements from multiple stakeholders, reviews current business processes, and identifies ways to improve efficiency through technology. The role involves translating business needs into clear technical specifications. Key responsibilities Work with stakeholders to collect and document business requirements Analyze existing processes and identify areas for improvement Propose solutions that support operational goals and efficiency Location This role is based in Athens, Attica, Greece.

Join our expanding Long-Term Rentals Division as a Retail Sales Consultant, where your primary role will be converting potential leads into successful sales to help us achieve our business objectives. You will engage in proactive sales activities, including making daily sales calls, networking, building strong client relationships, and identifying new sales opportunities. Collaborating closely with clients, you will assess their needs and deliver tailored, value-added solutions to meet their specific requirements. Duties and Responsibilities· Manage and nurture relationships with both existing and prospective clients.· Identify and develop new sales opportunities and retail channels.· Present our products to potential customers effectively.· Employ consultative selling techniques to identify and fulfill customer needs, closing sales effectively.· Ensure an exceptional customer experience from initial sale to fulfillment to build long-term relationships.· Provide outstanding customer service, managing complaints and resolving issues promptly.· Monitor market competition to stay informed about industry trends and developments.

Location: Athens, Attica, Greece About FlexCar FlexCar is changing how people lease cars. We offer flexible, accessible leasing options with premium services, aiming to set new standards for mobility in Greece, Italy, Cyprus, Mexico, and other markets. Our team is growing as we continue to expand our reach and impact. The Team FlexCar values curiosity and drive. Team members work alongside experienced professionals and contribute to one of Europe’s most promising startups. We welcome those ready to grow their careers in a collaborative setting. Role Overview The Data Analyst will help shape data-driven strategies across the company. This person will collect, analyze, and interpret data to provide insights that support business growth and operational improvements. What You Will Do Gather, clean, and prepare data from multiple sources Analyze large datasets to identify trends, patterns, and opportunities Build and maintain dashboards and reports using BI tools Work with stakeholders to turn business needs into data solutions Develop and support data models, databases, and reporting systems Apply statistical analysis and predictive modeling methods Perform quality checks to ensure data accuracy and consistency Present findings and recommendations in a clear, actionable way What We Are Looking For Bachelor’s degree in Statistics, Mathematics, Computer Science, Economics, or a related field At least 3 years of hands-on experience with Power BI Experience with Tableau; knowledge of Looker is a plus Strong SQL skills for data querying and manipulation Advanced use of Excel and/or Google Sheets Solid understanding of statistical analysis and data modeling Programming experience in Python or R is an advantage Ability to explain complex data insights to non-technical colleagues Excellent analytical thinking and problem-solving skills Strong organizational skills and attention to detail Comfort working in a collaborative startup setting Business sense to connect data findings with company strategy Interest in the automotive industry is welcome Benefits Work in a lively startup atmosphere Competitive salary and benefits Opportunities for professional development

iKnowHow SA is an innovative leader in Software and Robotics Solutions, operating on a global scale. Our mission is to empower businesses through cutting-edge software and robotics technologies. As a rapidly expanding company with a forward-thinking vision, we are dedicated to creating a dynamic and collaborative work environment that nurtures creativity and technical excellence.We are seeking a proactive and driven IT Business Analyst to join our team and contribute to exciting new outsourced projects.The IT Business Analyst serves as the essential link between the Business Units and the IT Department. This role involves the systematic collection, evaluation, prioritization, and high-level analysis of business requests from all Business Units. This is a critical role that ensures IT requests are accurately documented and transformed into actionable high-level requirements, which are then integrated into the overarching demand backlog after thorough qualification. The position reports to the IT Project Management & Business Analysis Manager.Key ResponsibilitiesRegularly consolidates, reviews, and evaluates demand requests to maintain a unified and transparent IT Demand Backlog.Facilitates Demand Review Boards / Steering Committees, presenting insights and supporting strategic decision-making.Tracks each demand item throughout its lifecycle until handover to IT delivery teams.Conducts initial scoping and preliminary analysis to validate business needs and expected outcomes in collaboration with Demand requestors.Analyzes current business processes, identifies gaps, and documents findings in high-level Business Requirements Documents.Defines initial acceptance criteria and high-level user stories to aid in estimation and planning.Collaborates with Technical Leads to evaluate feasibility, constraints, and alignment.Acts as the primary point of contact for IT demand intake and prioritization discussions.Builds strong relationships with Business Units, ensuring a deep understanding of their objectives and challenges. Communicates effectively regarding timelines, prioritization decisions, dependencies, and IT resource limitations, setting realistic expectations and fostering transparency between business and IT stakeholders.Supports the IT governance framework by maintaining KPIs, dashboards, and reporting mechanisms.

Join INTRALOT as an Application Support EngineerYour Role: As an Application Support Engineer, you will play a vital role in maintaining the smooth functioning of our applications. Your responsibilities include:Monitoring and addressing production issues at the 2nd level within specified timelines.Quickly initiating a 'Problem' report when the root cause of an incident is not identified.Performing in-depth troubleshooting for incidents and problems in production.Taking ownership of problem tracking and monitoring with a goal to improve processes for recurring issues.Reproducing incidents and confirming fixes through comprehensive regression testing.Contributing to root cause analysis initiatives to avert future outages or quality challenges.This role requires flexibility, as it may involve shift work and occasional international travel to serve our global clientele.

Join INTRALOT as an Application Support EngineerYour Role: As an Application Support Engineer, you will play a crucial role in maintaining smooth operations by:Monitoring and addressing open production issues at the second level within specified timeframes.Immediately initiating a "Problem" report when the root cause of an incident is not identified.Performing advanced troubleshooting for production incidents and issues.Taking ownership of problem monitoring and tracking, emphasizing process improvement for recurring issues.Reproducing incidents and validating fixes through regression testing.Contributing to root cause analysis initiatives to prevent future outages or quality problems.Flexibility is essential as this position may involve shift work and occasional international travel due to our global clientele.

Cross Border Talents is seeking enthusiastic German-speaking professionals to join a leading hospitality brand in the vibrant tourism sector of Greece. Are you ready to embrace a new adventure abroad?Your Role as a Customer Support Advisor: Manage and document customer inquiries via dedicated phone lines, ensuring a high level of service; Accurately log consumer feedback and inquiries in our customer service database; Effectively resolve client complaints in accordance with our established escalation policy; Respond to support calls and emails promptly, ensuring all interactions are recorded appropriately within agreed service level agreements (SLAs); Troubleshoot customer issues using open-ended questions, support documents, and training resources; Provide solutions and guidance for common inquiries and issues.

Join Cross Border Talents as a Swedish Customer Advisor in the vibrant city of Athens, Greece! Since 2014, we have been tackling the Digital Skills Shortage with innovative global recruitment strategies and cutting-edge algorithms. Our mission is to bridge talented individuals with leading employers in stunning cities, enhancing the quality of life for our candidates. Our commitment to excellence has earned us 3 prestigious seals from the European Commission, highlighting the impact of our vision. With over 1000 job openings every month in 10 EU countries, we invite you to be part of our success story!Are you eager to gain professional experience while enjoying the breathtaking city of Athens, rich in culture and history? Picture yourself unwinding with surfing lessons after work!Utilize your language and tech skills in a dynamic environment! Join a top-tier BPO in Athens, where your role as a customer support agent involves delivering exceptional service to customers while collaborating with renowned global brands.Your Role as a Customer Advisor:Represent a prestigious global brand.Thrive in a multicultural setting.Cultivate customer relationships to deliver outstanding experiences.Utilize open-ended questions and support documents to troubleshoot effectively.Provide solutions to common inquiries and challenges.

Hello! We’re Plum, the innovative app designed for smart saving and investing. Our mission is to empower individuals to grow their money for life, whether they're saving for their first home or enjoying their retirement.Since our inception in 2016, over 2 million users across 10 European countries have entrusted us with more than £2 billion, thanks to our intelligent automation and AI technology – that’s the magic of Plum! Our efforts have been recognized with numerous awards from esteemed organizations like Deloitte and Finder.We're proud of our dedicated team of over 230 passionate Plumsters, who collaborate across Europe to help us fulfill our mission. Now, we invite more talented individuals to join us on this exciting journey.The RoleWe are in search of a skilled KYC Analyst to take on the critical task of executing verification procedures. You will thrive in this role if you are customer-oriented, diligent, embrace challenges, and are continuously seeking ways to enhance processes.Having at least one year of experience in a Payments or Finance environment, particularly with insights into compliance procedures such as Know Your Customer (KYC), PEP/sanctions screening, and anti-money laundering, will be a significant advantage.This position requires availability to work Sunday to Thursday from 10:00 AM to 6:30 PM due to our team's varied shift patterns.What You’ll DoFacilitate the identification and verification of customers by ensuring all operational tasks are completed promptly.Engage with users through chat or email to gather any outstanding KYC documentation and resolve verification issues.Conduct customer screenings against multiple databases.Collaborate with third-party partners on verification-related inquiries.Respond to verification-related questions from both customers and team members.Assist in developing world-class processes to support our rapidly growing team and company.Engage in continuous learning and skill enhancement within your area of expertise.What We’re Looking ForExperience in a banking KYC function.Prior experience in a customer-facing role (e.g., Customer Support or Operations) is highly desired, showcasing exceptional written communication skills.Proficiency in written and verbal English; fluency in another European language is a plus.A genuine passion for navigating the complexities of an operational environment and an eagerness to engage in KYC processes.Strong analytical skills and excellent research capabilities.A proactive approach to problem-solving with a determination to understand the underlying reasons.Ability to work independently and make decisions within your area of responsibility.Meticulous attention to detail and strong organizational skills.Efficiency and speed in completing tasks.

We are looking for a motivated and skilled IT Support Engineer to join our dynamic team at Optasia, a leading player in the fintech industry. In this role, you will be responsible for providing exceptional technical support, troubleshooting issues, and ensuring the smooth operation of our IT systems. Your expertise will help us maintain high service levels and deliver outstanding solutions to our clients.If you are passionate about technology and customer service, and thrive in a fast-paced environment, we want to hear from you!

Join the prestigious G4S Secure Solutions, a member of the globally recognized Allied Universal Group, a leader in security services.Security PersonnelLocation: Athens - AtticaAre you passionate about safety for yourself and those around you?Do you possess a valid security services license?Would you like to work for the largest security services group worldwide?We are continuously expanding and are looking for individuals like you to join our operational teams.What We Offer:Guaranteed monthly salary and full EFKAs insuranceWork opportunities near your residence or accessible public transportAdditional compensation based on the employment projectExcellent working environmentContinuous training opportunitiesAdditional private life insuranceCareer advancement prospectsIf you are motivated to build a career in the largest security services group and possess reliability, discipline, and professionalism, please send your resume or contact the G4S Personnel Selection and Training Center (Monday - Friday, from 09:00-17:00) at Tavros, 25th March St. 4, 2nd floor, Building B, (near Kallithea ISAP).Contact Information: 210-8839112G4S promotes equal employment opportunities and encourages applications from individuals of all cultural backgrounds or other diversity characteristics, without exclusions or discrimination.

Join Mercier Consultancy and become a vital part of our Client’s Property Management Company in beautiful Greece as a Croatian-Speaking Customer Service Representative. In this pivotal role, you will deliver outstanding support to our Croatian-speaking clientele, addressing inquiries related to property management services and ensuring a seamless experience for both tenants and landlords.Your fluency in Croatian is essential as you provide clients with information on property listings, rental agreements, maintenance issues, and more. You will act as a primary contact point, promoting effective communication and cultivating positive relationships.Key ResponsibilitiesDeliver exemplary customer service in Croatian via phone, email, and chat regarding property management queriesAssist clients with property specifics, rental contracts, and service requestsPromptly and professionally resolve customer issues and complaintsThoroughly document all customer interactions in our CRM systemCollaborate with maintenance and property management teams for timely issue resolutionsCollect client feedback to enhance service quality and uphold our reputationRemain knowledgeable about local property regulations and market trends

# Join Our Dynamic Team at EnerwaveAt Enerwave, a proud member of HELLENiQ ENERGY, we stand at the forefront of innovative energy solutions. Our commitment to excellence drives us to engage wholeheartedly in our work while fostering an environment where our employees can thrive and create significant value. We are excited to announce multiple openings at our headquarters in Athens, spanning various departments and specialties.We are actively seeking a Commercial Analyst who will be pivotal in transforming intricate wholesale market dynamics into actionable insights. This role is crucial for supporting our commercial pricing strategies, product development initiatives, and strategic decision-making. You will keep a close eye on cost drivers from the electricity and gas markets, ensuring that our commercial teams understand how wholesale market operations impact retail costs. By diligently monitoring market-based expenses, you will help align our commercial strategies with operational realities and regulatory changes.Your Responsibilities:Analyze market trends, pricing factors, and regulatory changes influencing cost structures.Collaborate with the Commercial Division to design energy products and assess their profitability.Monitor wholesale costs associated with Enerwave's commercial activities, working in tandem with the Finance team to analyze revenues and P&L statements.Assist the Regulatory Division in evaluating the framework governing commercial activities in wholesale markets.Stay informed on market trends and competitor activities.Communicate findings and insights to internal stakeholders, including the Commercial and Finance Divisions, to support strategic decision-making.