Business Analyst at ballysintralotsa | Athens, Greece

Join our dynamic team as a Business Analyst, where you will be instrumental in enhancing the performance and features of our Lottery systems!Your primary responsibilities will include:Acting as the lead within the team for collecting and tracking the status of change requests.Ensuring that requirements are clearly understood by both the Business and Development teams, and confirming that our implementations meet customer expectations.Engaging in the definition and analysis of business requirements.Identifying and grasping customer and business needs, and translating these into functional and technical requirements for success.

Antenna is seeking an IT Business Analyst to support its operations in Athens, Greece. This position connects technology teams and business stakeholders, helping ensure IT solutions support the company’s strategic objectives. Role overview The IT Business Analyst gathers requirements from multiple stakeholders, reviews current business processes, and identifies ways to improve efficiency through technology. The role involves translating business needs into clear technical specifications. Key responsibilities Work with stakeholders to collect and document business requirements Analyze existing processes and identify areas for improvement Propose solutions that support operational goals and efficiency Location This role is based in Athens, Attica, Greece.

Join our dynamic team at Intralot as a Business Analyst, where you will be instrumental in enhancing the performance and functionality of our Lottery systems!Your key responsibilities will include:Taking lead on collecting and monitoring change requests within the team.Ensuring that requirements are thoroughly understood by both the Business and Development teams, and that the resulting implementations meet our customers' expectations.Engaging in the definition and analysis of essential business requirements.Identifying and comprehending customer and business needs, and translating them into functional and technical requirements to ensure success in your role.

SnappiBank is looking for a Business Analyst based in Athens, Greece. This position centers on supporting strategic projects and refining business processes across the organization. Role overview The Business Analyst will work closely with teams from different departments. The main focus is on analyzing business data, identifying trends, and generating insights that support better decisions. Improving how things work internally is a key part of the job. What you will do Analyze data from various sources to spot patterns and opportunities Develop actionable insights to guide business strategy Collaborate with cross-functional teams to implement process improvements Support efforts to increase operational efficiency Location This position is based in Athens, Attica, Greece.

Join INTRALOT as an Application Support EngineerYour Role: As an Application Support Engineer, you will play a crucial role in maintaining smooth operations by:Monitoring and addressing open production issues at the second level within specified timeframes.Immediately initiating a "Problem" report when the root cause of an incident is not identified.Performing advanced troubleshooting for production incidents and issues.Taking ownership of problem monitoring and tracking, emphasizing process improvement for recurring issues.Reproducing incidents and validating fixes through regression testing.Contributing to root cause analysis initiatives to prevent future outages or quality problems.Flexibility is essential as this position may involve shift work and occasional international travel due to our global clientele.

Join Bally’s Intralot as a Senior Financial Analyst!As a Senior Financial Analyst at Bally’s Intralot, you will be instrumental in delivering financial insights and aiding strategic decision-making at the Group level. Your collaboration with senior stakeholders across various regions will contribute to impactful financial planning, reporting, and analysis within a dynamic, multinational landscape.Key Responsibilities:Assist in the preparation and consolidation of Group financial reporting packages, including quarterly reports and materials for investors.Prepare and refine management reports (P&L, Cash Flow, KPIs) to ensure precision, clarity, and actionable insights.Collaborate with regional finance teams and business leaders to analyze performance, identify trends, and illuminate risks and opportunities.Support budgeting and forecasting cycles, along with variance analysis across the Group.Contribute to the formulation of the Group Business Plan and long-term financial models.Develop and sustain financial models, including scenario analyses to bolster strategic initiatives and investment decisions.Drive enhancements and automation in reporting processes.Ensure the consistency, reliability, and quality of financial data across various geographies.Work cross-functionally to provide insightful analyses and recommendations.Assist with ad hoc financial analyses and strategic projects as necessary.

At Euronet Worldwide, we are not just solution builders; we are innovators in the global payment processing and cross-border transactions landscape. Our extensive portfolio, including mobile wallets, card issuing, and real-time payment platforms, empowers digital transformation across more than 160 countries.We are seeking skilled Business/System Analysts who are excited about creating cutting-edge financial solutions and payment systems to join our dynamic team. The ideal candidates will engage in critical projects within the electronic financial transaction realm, collaborating with diverse, international teams in a fast-paced environment.Your journey at Euronet will be supported by a culture centered around human values of trust, respect, and teamwork. We value your contributions and are committed to fostering your professional development through various growth opportunities.Perks & Benefits That MatterCompetitive salary packageAnnual performance-based bonusesComprehensive Private Health InsuranceEmployee Stock Purchase PlanTop-tier tools and equipmentHybrid working modelCareer development initiatives and annual performance evaluationsReferral bonuses and community volunteering opportunitiesChance to thrive in a dynamic, stable, and international settingHow You Will ContributeAnalyze business requirements and translate them into precise system necessities.Craft innovative solutions for Euronet’s clients while recommending enhancements to existing systems.Collaborate with developers and QA teams to ensure practical and high-quality solutions.Produce clear technical documentation and provide regular updates to management.Identify potential risks or issues influencing business performance and suggest impactful solutions or necessary adjustments.What Makes You an Ideal CandidateA degree in Computer Science/Engineering or Information Technology; a postgraduate degree is advantageous.A minimum of 3 years’ experience in System Analysis and Design, preferably in financial technology, services, or banking.Strong understanding of databases and data modeling.Excellent communication skills in both English and Greek, written and verbal.Eligibility to work full-time and permanently in the EU without employer sponsorship.What Will Help You ExcelDetail-oriented and organized work ethic.Exceptional communication and presentation abilities.Capacity to collaborate effectively with international teams.A proactive mindset and problem-solving attitude.

iKnowHow SA is an innovative leader in Software and Robotics Solutions, operating on a global scale. Our mission is to empower businesses through cutting-edge software and robotics technologies. As a rapidly expanding company with a forward-thinking vision, we are dedicated to creating a dynamic and collaborative work environment that nurtures creativity and technical excellence.We are seeking a proactive and driven IT Business Analyst to join our team and contribute to exciting new outsourced projects.The IT Business Analyst serves as the essential link between the Business Units and the IT Department. This role involves the systematic collection, evaluation, prioritization, and high-level analysis of business requests from all Business Units. This is a critical role that ensures IT requests are accurately documented and transformed into actionable high-level requirements, which are then integrated into the overarching demand backlog after thorough qualification. The position reports to the IT Project Management & Business Analysis Manager.Key ResponsibilitiesRegularly consolidates, reviews, and evaluates demand requests to maintain a unified and transparent IT Demand Backlog.Facilitates Demand Review Boards / Steering Committees, presenting insights and supporting strategic decision-making.Tracks each demand item throughout its lifecycle until handover to IT delivery teams.Conducts initial scoping and preliminary analysis to validate business needs and expected outcomes in collaboration with Demand requestors.Analyzes current business processes, identifies gaps, and documents findings in high-level Business Requirements Documents.Defines initial acceptance criteria and high-level user stories to aid in estimation and planning.Collaborates with Technical Leads to evaluate feasibility, constraints, and alignment.Acts as the primary point of contact for IT demand intake and prioritization discussions.Builds strong relationships with Business Units, ensuring a deep understanding of their objectives and challenges. Communicates effectively regarding timelines, prioritization decisions, dependencies, and IT resource limitations, setting realistic expectations and fostering transparency between business and IT stakeholders.Supports the IT governance framework by maintaining KPIs, dashboards, and reporting mechanisms.

Role Overview Avis Greece is looking for a Seasonal Parking Agent in Athens. This role focuses on preparing vehicles for delivery and inspecting them when they return from rental. Main Responsibilities Prepare vehicles and check additional equipment such as GPS units and Wi-Fi devices before handing them over to customers. Inspect the condition of vehicles and any rented equipment when customers return them. Complete reservations by finalizing contracts in the system and recording any necessary damage compensation. Monitor and maintain the parking area to ensure it stays organized and safe. Provide helpful and attentive customer service throughout the process.

About UsPiraeus Bank is dedicated to serving as a cornerstone of stability for the Greek economy, driving growth and fostering innovation. Our mission is to positively impact society, benefiting our customers, employees, shareholders, and the broader community while embodying our core values. We strive to create value in every endeavor, push boundaries, inspire our customers, and cultivate trustworthy relationships.As the leading bank in Greece, Piraeus offers a comprehensive range of financial products and services to approximately 4.5 million customers, leading the market in customer loans and deposits.In 2025, we were honored by The Banker as the “Best Bank in Greece” during the esteemed Bank of the Year Awards. Additionally, at the Euromoney Awards for Excellence, we were recognized as Europe’s Best Bank for Corporate Social Responsibility, Greece’s Best Bank for ESG, and Greece’s Best Digital Bank, showcasing our unwavering commitment to responsible banking, sustainability, and digital transformation.About the Role:We are looking for a talented and qualified Business/Data Analyst to join our dynamic Data Analysis Team. In this pivotal role, you will serve as a vital link between Business Units and our Data Analysis function, adeptly translating business requirements into actionable, data-driven solutions. You will play a key role in the analysis, design, and delivery of data and reporting capabilities, ensuring high data quality, accuracy, and alignment with business objectives. Your contributions will be essential in driving data warehouse initiatives, enhancing reporting, and developing Business Intelligence solutions.Key Responsibilities:Collaborate with Business Units to identify, analyze, and document data and reporting requirements.Analyze requirements and develop detailed specifications for data elements, information flows, and reports sourced from the Bank’s Data Warehouse.Configure and parameterize data structures and reporting components in accordance with business and technical specifications.Conduct User Acceptance Testing (UAT) to verify the accuracy, completeness, and reliability of delivered results.Design and implement initiatives to ensure data quality, consistency, and completeness, including validation checks and controls.Perform ongoing data validation and reconciliation checks to maintain the integrity of outputs.Prepare specifications for new data enhancements or updates to existing structures, aiming to optimize data repository content and usability.

Join Avis: Where Your Career Finds Purpose and We Redefine MobilityAt Avis, we are at the forefront of transforming mobility, pioneering innovative solutions that grant our customers unparalleled convenience and flexibility in travel. Our mission is to revolutionize the way people move, creating integrated products and services that unlock new travel experiences.Why Choose Avis?A Vibrant Community: At Avis, we pride ourselves on fostering a collaborative work environment where innovation thrives. Our commitment to placing the customer at the heart of everything we do makes us a great place to work.Your Career, Your Impact: Joining Avis means becoming part of a vision for a more connected world. We are not just offering jobs; we are inviting exceptional talent to help shape the future of mobility.Unlock Your Potential as a Credit Support AnalystAvis Greece is seeking a skilled Credit Support Analyst to join our Credit & Collections Department. In this role, you will be pivotal in supporting our credit operations through financial data analysis, credit evaluations, and ensuring seamless credit and collection processes. Are you a credit analysis expert? This opportunity is tailored for you! Your Responsibilities: Review documentation for accuracy and completeness; Conduct credit analysis for new and existing customers in accordance with company credit policies; Manage workflow to align with company objectives and deadlines; Collaborate closely with Credit Analysts to facilitate credit approvals and manage customer accounts; Accountability for the production, analysis, and dissemination of Credit Management Information to support credit activities; Build strong communication relationships with the sales team to enhance cooperation and deliver added value from both commercial and credit perspectives; Ensure compliance with relevant policies. Requirements Your Path to Success: Qualifications Educational Background: Bachelor's degree in Finance or Business Administration Experience: Proven experience in credit analysis and financial data management.

About Avis Greece Avis Greece is part of a global brand focused on reshaping how people move. The company develops integrated products and services that aim to make travel more flexible and convenient for customers worldwide. Why Work at Avis Greece? Supportive team culture: Colleagues work together to encourage new ideas and keep customer needs at the center of every decision. Purpose-driven work: Employees help shape the future of mobility, contributing to a more connected world. Rental Sales Agent – Athens Downtown The Athens Downtown team is looking for a Rental Sales Agent who will deliver excellent service, drive sales, and make the rental process smooth for every customer. Main Responsibilities Deliver friendly, reliable customer service for each car rental and build long-term relationships with clients. Promote relevant products and services to improve the customer experience. Monitor competitor offerings and market trends to help maintain competitive rates in line with company guidelines. Support daily station operations and suggest improvements for better results. Work with other departments to resolve customer issues and ensure high service standards. Location Athens, Attica, Greece

Join Avis: Where Your Career Finds Purpose and We Redefine Mobility At Avis, we are revolutionizing the way people travel, spearheading transformation in the global mobility sector. Our mission is to innovate and deliver integrated products and services that create an array of new travel possibilities, defined by exceptional convenience and flexibility.Why Choose Avis: A Collaborative Work Environment: At Avis, we are more than just a business; we are a community that cherishes its employees. We take great pride in fostering a collaborative atmosphere, focused on innovation, and prioritizing customer satisfaction in every action we take. Your Career, Your Purpose: By joining us, you'll find that Avis is the place where your career can truly thrive. We are not merely offering jobs; we are inviting exceptional talent to contribute to our vision of a more connected world. Unlock Your Potential as a Rental Sales Agent with Avis Greece Avis Greece is searching for an outstanding Rental Sales Agent to join our team at the Athens Airport Station. This role is pivotal in delivering extraordinary customer service, driving sales, and ensuring an effortless rental experience for our clients. Your Key Responsibilities: Provide exemplary customer service for every car rental, building trust and fostering long-term client relationships. Promote additional products and services to elevate the overall customer experience. Remain knowledgeable about competitor offerings and market trends to ensure our deals are competitive and aligned with company policies. Contribute actively to the operations of the station, suggesting enhancements to improve performance. Monitor and address customer complaints in collaboration with relevant departments to guarantee outstanding service.

About EveryPayEveryPay is dedicated to creating the digital financial infrastructure that powers e-commerce across Greece, enabling both Marketplaces and Merchants to flourish.Our dynamic team, comprised of passionate individuals, embodies our core values: Empower Customers, Collaborate as a Team, Manage Risk, and Drive Results.We are proud to have established the payment solutions that connect numerous Greek Marketplaces and Merchants with premier services like Visa and MasterCard, serving a multitude of clients including Greece's most prominent marketplace, Skroutz.Our technology integrates with thousands of banks, both nationally and internationally, handling tens of thousands of transactions daily — equating to billions of euros in e-commerce. If you've made an online purchase in Greece, it's likely that you have utilized our payment services.EveryPay is a wholly-owned subsidiary of the Skroutz Group of Companies, functioning as both a Technology Company and a Regulated Financial Services Institution. This role will immerse you in the evolving landscape of the Tech Payments Sector alongside Financial Services.Your Role at EveryPayAs we expand our Strategic & Business Development Tech Stream, we are seeking a skilled Business Analyst!About SBD (Strategic & Business Development Tech Stream)SBD serves as EveryPay’s client-centric technology stream, where we design, build, and manage the digital products and services utilized by merchants and partners on a daily basis — encompassing Wallets, Payforms, onboarding flows, POS, and payment integrations.We own and are enhancing EveryPay’s DIAS and SEPA products and services, aiming to bolster the company's expertise in Greek and European clearing systems, modernize internal tools, and achieve operational excellence across teams.We are in search of a Business Analyst with proven expertise in DIAS products and SEPA schemes to join our team, contribute immediately, and help educate the broader organization on operational procedures concerning these systems.This individual will serve as the primary contact for all DIAS and SEPA-related inquiries, assisting Operations and Finance in understanding requirements, adapting their processes, and making informed decisions.While your main focus will be on DIAS and SEPA services, you will also function as a Business Analyst across the broader SBD portfolio, supporting additional strategic initiatives as needed.The RoleWithin SBD, you will act as the subject-matter expert for DIAS and SEPA services, translating business requirements into clear specifications, supporting product delivery, and guiding the company through the complexities of payment systems.

Become a part of Intralot as a Senior Cloud Engineer!As a vital member of our Enterprise IT team, you will play an instrumental role in the management and deployment of cloud and enterprise IT solutions.Key ResponsibilitiesDesign, implement, and oversee cloud solutions utilizing Azure.Provide support for Microsoft 365 (M365) services as part of our enterprise IT operations.Work collaboratively with IT Infrastructure teams to seamlessly integrate cloud services into our enterprise applications.Continuously monitor and enhance the performance of cloud and IT infrastructure.Administer and fine-tune Jira for effective project and task management across IT teams.

Join Bally's Intralot as a Cloud Engineer!As a Cloud Engineer in our dynamic team, you will play a pivotal role in managing innovative cloud solutions tailored for the vibrant gaming industry!Key ResponsibilitiesDesign, deploy, and manage cutting-edge cloud solutions utilizing Azure and AWS.Continuously monitor and enhance cloud infrastructure performance.Ensure security and compliance adhering to industry best practices.Collaborate with cross-functional teams for seamless cloud service integration into enterprise applications.Diagnose issues and contribute to initiatives focused on cost optimization.Note: Networking tasks are managed by a dedicated team; only fundamental knowledge is required for effective collaboration.

Join Bally's Intralot as a Senior Network EngineerYour Role:As a Senior Network Engineer, you will be essential in providing advanced (3rd level) technical support to resolve network-related challenges for our global initiatives.Key Responsibilities:Network Monitoring and Maintenance:Oversee and maintain network infrastructure across all locations, ensuring timely response to alerts and outages.Contribute to the architectural design and deployment of innovative solutions while bolstering the robustness of existing network environments.Establish and oversee network setups by creating system configurations, guiding installations, and defining, documenting, and enforcing standards.Optimizing Network Performance:Enhance network performance by analyzing performance metrics, diagnosing issues, and coordinating upgrades.Fine-tune and configure routing, switching, and load-balancing devices.Update network devices to the latest stable firmware versions.Maintain Documentation and Implement Housekeeping:Coordinate and execute housekeeping activities to ensure operational efficiency.

Hello! We’re Plum, the innovative app designed for smart saving and investing. Our mission is to empower individuals to grow their money for life, whether they're saving for their first home or enjoying their retirement.Since our inception in 2016, over 2 million users across 10 European countries have entrusted us with more than £2 billion, thanks to our intelligent automation and AI technology – that’s the magic of Plum! Our efforts have been recognized with numerous awards from esteemed organizations like Deloitte and Finder.We're proud of our dedicated team of over 230 passionate Plumsters, who collaborate across Europe to help us fulfill our mission. Now, we invite more talented individuals to join us on this exciting journey.The RoleWe are in search of a skilled KYC Analyst to take on the critical task of executing verification procedures. You will thrive in this role if you are customer-oriented, diligent, embrace challenges, and are continuously seeking ways to enhance processes.Having at least one year of experience in a Payments or Finance environment, particularly with insights into compliance procedures such as Know Your Customer (KYC), PEP/sanctions screening, and anti-money laundering, will be a significant advantage.This position requires availability to work Sunday to Thursday from 10:00 AM to 6:30 PM due to our team's varied shift patterns.What You’ll DoFacilitate the identification and verification of customers by ensuring all operational tasks are completed promptly.Engage with users through chat or email to gather any outstanding KYC documentation and resolve verification issues.Conduct customer screenings against multiple databases.Collaborate with third-party partners on verification-related inquiries.Respond to verification-related questions from both customers and team members.Assist in developing world-class processes to support our rapidly growing team and company.Engage in continuous learning and skill enhancement within your area of expertise.What We’re Looking ForExperience in a banking KYC function.Prior experience in a customer-facing role (e.g., Customer Support or Operations) is highly desired, showcasing exceptional written communication skills.Proficiency in written and verbal English; fluency in another European language is a plus.A genuine passion for navigating the complexities of an operational environment and an eagerness to engage in KYC processes.Strong analytical skills and excellent research capabilities.A proactive approach to problem-solving with a determination to understand the underlying reasons.Ability to work independently and make decisions within your area of responsibility.Meticulous attention to detail and strong organizational skills.Efficiency and speed in completing tasks.

Our Values: Trust | Respect | Team SpiritOur Secret: Our talented team members who make a difference with their integrity and expertise!Join Us as a Senior Business Analyst | Full-time Contract | Athens, GreeceWe are seeking a dynamic and driven Senior Business Analyst eager to design innovative software applications that cater to both user and business needs. You will collaborate with a team of skilled professionals, including project managers, software architects, developers, and testers, utilizing the latest technologies and methodologies to deliver impactful software solutions.As a pivotal link between clients and the implementation team, you will embody the client’s perspective for the implementation team and vice versa. Your role will involve shaping software applications by proposing features, enhancements, and defining user experiences through detailed specifications and UI wireframes.Your key responsibilities will include:Mastering relevant business knowledge to identify user goals and how software applications can effectively meet them.Eliciting, analyzing, documenting, and validating business requirements with stakeholders, proposing technically feasible functionalities while engaging the necessary team members.Identifying and logging both functional and non-functional requirements.Building, prioritizing, and grooming a backlog of software features, improvements, and bugs.Producing detailed functional specifications along with wireframes and ensuring timely customer approval for efficient Sprint planning.Breaking down features into actionable user stories.Preparing and executing queries to extract data from relational databases and creating business process diagrams (e.g., using BPMN).Participating in Sprint planning meetings to provide clarifications and set priorities as needed.Attending daily standups to ensure that delivered features align with specified requirements.Conducting regular meetings with the implementation team to estimate upcoming project scopes.Assisting in the creation and updating of documentation.

Elevate Your Career with INTRALOT as a Senior Application Support EngineerRole Overview:As a Senior Application Support Engineer, you will be instrumental in maintaining the reliability and seamless functionality of our applications. Your expertise will be crucial in addressing intricate production challenges, driving system enhancements, and guiding junior team members.Diagnosing and resolving production incidents at the 2nd level, adhering to agreed Service Level Agreements (SLAs).Conducting root cause analysis (RCA) to pinpoint and alleviate recurring issues.Improving and refining existing monitoring and alerting systems, utilizing tools such as Nagios, Grafana, and NewRelic.Collaborating with cross-functional teams (Development, DevOps, and QA) to enhance system stability.Simulating incidents in test environments and confirming fixes prior to deployment.Managing problem tracking and resolution, ensuring ongoing service improvement.Providing mentorship and technical support to junior team members.