Bilingual Customer Service Representative - Greek Speaker in Athens

Join Mercier Consultancy MD as a Greek Speaking Customer Service Agent in Athens, where you will serve as the primary contact for our esteemed Greek-speaking clientele. This role is ideal for motivated individuals who thrive in customer service and wish to contribute positively to client experiences.Key Responsibilities Interact with Greek-speaking customers via phone, email, and chat to resolve inquiries and issues. Offer detailed information about our products and services, ensuring customer clarity. Handle customer complaints with professionalism, striving for high satisfaction rates. Accurately log customer interactions in our CRM for quality control and follow-up purposes. Work collaboratively with team members to enhance customer experience and implement improvements. Stay informed on product knowledge, company guidelines, and industry trends to provide knowledgeable support.

We are excited to announce an opportunity for a Spanish-speaking Customer Service Representative to become a vital part of our client's team in the vibrant city of Athens. If you possess exceptional problem-solving skills and have a knack for effective communication, this role could be a perfect match for you!In your capacity as a Spanish Customer Service Representative, your responsibilities will include:Understanding and evaluating customer needs.Delivering accurate, valid, and comprehensive information using the appropriate tools and methodologies.Achieving personal and team customer service goals.Maintaining detailed records of customer interactions, feedback, and complaints.Engaging with customers promptly and professionally through various communication channels including email, phone, and web chat.Ensuring timely resolution of incidents in line with departmental service level targets.Improving customer satisfaction by collecting feedback and relaying insights to the Product teams.

Mercier Consultancy is seeking a Bilingual Customer Service Representative fluent in Portuguese to join its team in Athens, Greece. This role supports a major airline booking company by assisting Portuguese-speaking travelers with their reservations and travel-related questions. The focus is on delivering attentive and knowledgeable service to each customer. Key responsibilities Assist customers in Portuguese with airline bookings and travel inquiries Manage flight reservations, handle changes, process cancellations, and accommodate special requests Resolve customer issues quickly and professionally Document all customer interactions accurately in the CRM system Coordinate with airline partners to address customer needs Gather and share customer feedback to support service improvements Stay informed about airline policies, pricing, and industry updates Location This position is based in Athens, Attica, Greece.

Join Mercier Consultancy Group as a Greek Speaking Customer Service Agent within our dynamic financial department based in Athens. In this pivotal role, you will deliver outstanding customer service to our Greek-speaking clientele, addressing their inquiries related to a variety of financial products and services, all while ensuring a smooth and enjoyable customer experience.Key Responsibilities Provide support to Greek-speaking customers via phone, email, and chat, addressing inquiries about financial services and products. Offer accurate information regarding account management, transactions, and general banking services. Effectively handle customer complaints and resolve issues to ensure high levels of customer satisfaction. Document customer interactions in our CRM system to maintain quality control and record-keeping. Work collaboratively with team members to enhance service delivery and improve overall customer experience. Stay informed about financial products, services, and industry regulations to provide knowledgeable support.

Join Mercier Consultancy as a French Speaking Customer Service Representative and play a crucial role in enhancing customer experiences for a leading Telecommunications Company. You will provide expert support to our French-speaking clientele, addressing their inquiries about telecommunications products and services.Your proficiency in French will be vital as you assist clients with account management, service inquiries, and technical support, ensuring they enjoy a seamless experience with our client's offerings.Key Responsibilities Provide outstanding customer service in French via phone, email, and chat. Assist customers with account inquiries, product details, and service-related questions. Deliver technical support for telecommunications services. Accurately document all customer interactions in our CRM system. Work collaboratively with internal teams to resolve complex inquiries and complaints. Collect customer feedback to drive continuous improvement initiatives. Stay updated on the latest trends and updates in telecommunications.

Join Mercier Consultancy MD in an exciting role as a Greek Customer Service Agent with a top-tier financial organization based in Athens. In this pivotal position, you will provide exceptional support to Greek-speaking clients, addressing their inquiries and ensuring they receive premier service related to our financial products and services.Key ResponsibilitiesEngage with Greek-speaking customers through phone, email, and chat, offering insights and assistance regarding various financial products.Effectively resolve customer issues and complaints with professionalism and efficiency.Accurately document all customer interactions in our CRM system to maintain quality assurance and facilitate follow-up.Work collaboratively with internal teams to escalate issues, ensuring swift resolutions when necessary.Stay updated on financial services and industry trends to provide customers with the latest information.Foster a positive customer experience by offering comprehensive and thoughtful support.

Join Mercier Consultancy as a Greek Speaking Consultant within our dynamic Online Payment Solutions Department based in Athens. In this pivotal role, you will play a key role in supporting our Greek-speaking clients by enhancing their online payment systems and ensuring a smooth transaction experience.Your main responsibilities include engaging with clients to understand their unique requirements and delivering customized solutions while providing outstanding customer service. Your expertise will be instrumental in building long-lasting client relationships and achieving high satisfaction levels.Key ResponsibilitiesAssist Greek-speaking clients with inquiries regarding online payment solutions.Conduct training sessions to inform clients about payment system functionalities and best practices.Efficiently troubleshoot issues and provide timely resolutions.Document all client interactions and maintain precise records of support activities.Collaborate with internal teams to tackle complex client challenges and develop effective solutions.Gather and implement client feedback to enhance our service offerings.Stay informed about industry trends and advancements in online payment technologies.

Join the dynamic team at Mercier Consultancy as a Greek Speaking Customer Support Representative in our Renewable Energy Department, based in the vibrant city of Athens, Greece! In this pivotal role, you will empower our Greek-speaking clients by guiding them through our innovative renewable energy solutions, addressing their questions, and ensuring they receive prompt and precise assistance tailored to their unique needs.This position is perfect for those who are enthusiastic about sustainability and committed to providing excellent customer service. Become part of our mission to drive positive change in the renewable energy landscape!Key Responsibilities Deliver exceptional customer support in Greek via phone, email, and chat Assist clients with inquiries regarding our renewable energy products and services Accurately document customer interactions and resolutions within our support system Collaborate effectively with internal teams to resolve customer issues Educate clients on renewable energy options and their benefits Collect customer feedback to enhance service offerings and processes Engage in ongoing training to deepen knowledge of renewable energy topics

Role Overview Domino's Pizza in Athens is hiring a Customer Service Representative. This position serves as the first point of contact for customers, handling orders and answering questions. The role supports smooth operations and helps maintain Domino's standards for service and satisfaction. Main Responsibilities Take customer orders by phone or in person Respond to customer inquiries and provide accurate information Contribute to a positive dining and ordering experience Support team members in delivering friendly, efficient service

Join RWS Group as an AI Data Specialist, where you will play a pivotal role in supporting AI and machine learning projects by managing and analyzing linguistic data in Greek. This is an exciting opportunity to contribute to innovative technologies and enhance AI processes.

Join Mercier Consultancy as a Portuguese-Speaking Customer Service Representative in our Client's Fitness & Sports Equipment Department! This exciting opportunity allows you to offer outstanding support to our Portuguese-speaking clientele, addressing a variety of inquiries related to our extensive selection of fitness and sports products.Your proficiency in Portuguese will be vital in guiding customers through product details, order processes, and addressing any questions regarding their fitness equipment needs. Your commitment to customer satisfaction will help cultivate a loyal customer base as they strive to achieve their fitness aspirations.Key Responsibilities Provide exceptional customer service in Portuguese via phone, email, and chat for inquiries related to fitness and sports equipment. Assist customers in understanding product features, availability, and order tracking. Effectively resolve customer complaints and product-related issues. Accurately document all customer interactions in our CRM system. Collaborate with internal teams to ensure precise order processing and fulfillment. Collect customer feedback to enhance service quality and product offerings. Stay informed about the latest trends in fitness and sports equipment.

Join Mercier Consultancy as a French Speaking Customer Service Representative for our client's Sustainability & Green Energy Company. In this pivotal role, you will provide outstanding support to our French-speaking clientele, addressing their queries related to sustainable energy solutions and environmentally-friendly products.Your proficiency in French will be crucial in guiding clients through their inquiries about our products, services, and sustainability initiatives, thereby enhancing the overall customer experience while reinforcing our commitment to a sustainable future.Key ResponsibilitiesProvide exceptional customer service in French through phone, email, and chat regarding inquiries on sustainability and green energy.Assist customers in comprehending the advantages of our products, service offerings, and eco-friendly practices.Professionally manage customer complaints and inquiries with promptness and accuracy.Accurately document all customer interactions in our CRM system.Work collaboratively with internal teams to resolve complex issues and ensure high-quality service delivery.Collect and analyze customer feedback to enhance our sustainability initiatives and product offerings.Stay updated on the latest developments within the green energy sector and sustainable practices.

Aambience Services specializes in business process outsourcing, technology services, and robotic process automation. The company is headquartered in Tavros, Athens, and is known for building client trust through consistent quality and expertise. Role overview The E Shop division seeks full-time Customer Service Representatives to join the on-site team at the Athens headquarters. This position centers on handling customer interactions over the phone and by email, ensuring each inquiry is managed with care and professionalism. Main responsibilities Respond to incoming customer calls and provide general information Resolve customer inquiries and offer solutions Document customer interactions accurately Deliver timely solutions or alternatives, track issues, and confirm resolution by phone and email Requirements Strong communication skills Responsible approach to work Ability to manage multiple tasks at once Location This is a full-time, on-site position based in Tavros, Athens, Attica, Greece.

Are you a fluent Dutch speaker with a passion for helping others? Join our dynamic team in Athens, Greece as a Dutch Customer Service Representative! In this role, you will engage with Dutch-speaking customers for a renowned international brand, providing exceptional support across various channels.Your responsibilities will include managing inquiries via phone, email, and chat, addressing issues related to orders, payments, deliveries, and complaints. You will be the first point of contact for customers, ensuring they receive top-notch service and assistance.Key Responsibilities:Serve as the primary contact for Dutch-speaking clients, delivering outstanding customer care.Efficiently handle inquiries through multiple communication channels.Go above and beyond to resolve customer issues and enhance satisfaction.Collaborate with team members while maintaining professionalism in a fast-paced environment.

Are you a fluent Polish speaker looking for an exciting new opportunity? Join the ranks of the world's leading multinational company and embark on a rewarding journey with a vibrant and multicultural team in Athens!If you possess excellent communication skills, a patient demeanor, and a knack for problem-solving, we want to hear from you!Don't hesitate, apply now!Your responsibilities will include:Serving as the primary point of contact for Polish-speaking customersAssessing and addressing customer needs to ensure satisfactionHelping customers manage their accounts and passwordsHandling post-sales inquiries related to our online storeProviding top-notch customer supportManaging a high volume of calls and emailsBuilding lasting relationships based on trust with customer accountsAddressing customer complaints and offering effective solutions

Join the Award-Winning Team at CQS! We are proud to announce our recognition in the Top Employers 2025 ranking by WhereWeWork.com, based on our employees' feedback, where we achieved: 1st place in the BPO & Services sector 2nd place in the overall Top 50 in GreeceBecome part of a team recognized for its excellent work environment!We thrive on communication and are passionate about delivering services that ensure a positive experience for our customers!We are offering exciting opportunities in customer service, representing the biggest brands in Greece!Join our dynamic team of over 2000 members and advance your career by gaining valuable experience and skills.We look forward to welcoming you to our team as a Customer Support Advisor for one of our projects! Your Role:You will be the primary point of contact for our customers, helping them resolve their issues and positively transforming their service experience! Join us if you:⭐ Have a talent for communication Focus on providing quality customer service Are passionate about achieving your goals Seek a stable work environment with consistent earnings and opportunities for professional growth Want to be part of a team recognized as one of the Top Employers in GreeceAdditional Requirements:High School DiplomaGood knowledge of computers and English languagePrevious experience in a call center or customer service position will be considered an advantageAvailability for 8 or 6 hours, 5 days a week, in morning & afternoon shifts – Positions are based in CQS offices in central Athens, with a hybrid work modelWhat We Offer:Monthly salary paid on fixed dates, based on your experience, with overtime, bonuses, and insuranceRecognition and rewards with a competitive bonus based on individual performancePermanent employment contract from day one - so you can focus on your job securityComprehensive paid training program to transform you into an expert!Opportunity to work from home with a hybrid work model based on performance (flexibility to alternate between office and home)Refer a Friend program with bonuses!Easy access to our offices via public transportationContinuous training and support from our experienced team...

Are you seeking a role where you can make a real impact by utilizing your English language skills in Athens? If so, we invite you to express your interest in the position of Customer Service Representative (English).In this role, you will join a customer service team that prioritizes quality communication and delivers exceptional experiences. You will assist customers with inquiries related to products, orders, and services while enjoying flexible working conditions, a collaborative environment, and opportunities for professional growth.ResponsibilitiesHandle incoming calls in a professional and courteous mannerProvide accurate and comprehensive information to customersAbility to support evening or night shifts

Role Overview Domino's Pizza in Athens is hiring a Customer Service Representative. This position puts you at the center of our team, helping customers place orders, answering questions, and making sure every interaction is positive. What You Will Do Take customer orders accurately and efficiently Respond to questions about menu items, orders, and store policies Support a smooth and friendly experience for every customer Who We’re Looking For Friendly and enthusiastic attitude Comfortable working with people Enjoys helping others and solving problems Ready to work in a busy setting

Are you eager to leverage your Polish language skills? apply2day is seeking enthusiastic candidates for the role of Customer Service Representative (Polish Speaker). Join one of the most dynamic customer service teams, where you will be responsible for delivering top-notch support to our clients. Enjoy the flexibility of working remotely from the comfort of your own space.Key ResponsibilitiesRespond to customer inquiries via phone, email, and live chat.Understand and meet customer needs effectively.Build and maintain trusting relationships with customers.Provide accurate and reliable information regarding products and services.Record and track correspondence and requests within the CRM system.Follow communication processes and guidelines diligently.

Mercier Consultancy MD is excited to offer an opportunity for Spanish-Speaking Customer Service Representatives to join our esteemed Financial Services Company based in Greece. This position is ideal for individuals passionate about making a significant impact in the finance sector while delivering outstanding service in Spanish. As a Customer Service Representative, you will be responsible for assisting clients with a range of financial inquiries, ensuring they receive top-notch support.Key Responsibilities Address customer inquiries related to financial products and services through phone, email, and live chat in Spanish. Provide detailed information on account management, investment options, and financial planning services. Assist clients with billing questions, transaction issues, and modifications to services. Resolve customer complaints effectively, ensuring high levels of satisfaction. Accurately document all customer interactions in our CRM system for future reference. Collaborate closely with other financial representatives and departments to ensure seamless customer support. Keep informed about financial market trends and company offerings to provide knowledgeable assistance to clients.