Office Assistant at Luminis Health | Annapolis

Role Overview The Office Assistant at Luminis Health plays a key part in supporting daily operations within an ambulatory care office in Annapolis, MD. This role involves greeting and registering patients, scheduling appointments, and managing check-outs using a computerized practice management system. Maintaining accurate patient records and ensuring steady patient flow are central to the position. The Office Assistant also handles medical records securely and works closely with physicians and staff to meet office goals. Strong customer service skills are essential, both in person and over the phone. Main Responsibilities Welcome and register patients using the practice management system. Communicate with insurance companies and other medical offices to secure referrals and confirm coverage. Scan and abstract documents as needed. Request and obtain patient records from hospitals and other medical offices. Answer and screen incoming calls, schedule appointments, take messages, and direct calls appropriately. Support daily business operations to help the office run smoothly. Requirements High school diploma or GED required. Completion of an accredited training program is preferred. At least one year of clerical or billing experience in a medical office is preferred. Strong customer service skills are highly desirable. Licenses and Certifications Certification in Medical Interpretation is required when serving as a bilingual or multilingual interpreter. Work Environment This position typically does not involve exposure to blood-borne pathogens. Luminis Health provides reasonable accommodations for individuals with disabilities, following the Americans with Disabilities Act.

Role overview The Office Assistant at Luminis Health in Annapolis, MD, plays a key part in supporting the daily operations of an ambulatory care practice. This position involves greeting patients, handling registrations, scheduling appointments, and assisting with patient checkouts using a computerized practice management system. Keeping patient medical records organized and contributing to a positive patient experience are central to this role. The Office Assistant works closely with physicians and the practice team, providing customer service both in person and over the phone to help maintain efficient patient flow. Main responsibilities Welcome patients and complete accurate registrations in the practice management system. Coordinate with insurance providers and other medical facilities for referrals and coverage verification. Scan and abstract documents to maintain electronic medical records. Request and collect patient records from other healthcare facilities as needed. Manage incoming calls, schedule appointments, take messages, and direct calls appropriately. Support daily business operations to help the practice run smoothly. Requirements High school diploma or GED required. Completion of an accredited training program is preferred. At least one year of clerical or billing experience in a medical office is favored. Strong customer service background is highly desirable. Licenses and certifications Certification in Medical Interpretation is required if performing bilingual or multilingual interpreter duties. Work environment and physical demands This role does not involve exposure to blood-borne pathogens. The physical demands and work environment described reflect typical conditions encountered while performing essential job functions. Reasonable accommodations can be made under the Americans with Disabilities Act to support individuals with disabilities in carrying out these responsibilities.

Role Overview Luminis Health seeks a Security Officer for its Annapolis, MD Medical Center. This role focuses on protecting patients, visitors, and staff by maintaining a safe and secure environment throughout the facility. Key Responsibilities Monitor all areas of the Medical Center to identify and address safety concerns. Conduct regular surveillance rounds and document findings using radio and written reports. Follow established safety protocols and maintain compliance with Maryland state security regulations. Operate and monitor CCTV systems, especially while assigned to the Control Center. Respond quickly and calmly during emergencies, including assisting with patient restraints and disaster plan execution. Keep leadership informed of any incidents or emergencies as they arise. What Success Looks Like Consistent presence and vigilance across the Medical Center. Clear, timely communication with team members and leadership. Accurate recordkeeping and adherence to all protocols and regulations. Effective response to emergencies, supporting both safety and hospital procedures.

Role Overview Luminis Health is seeking an Evening Security Officer for its Annapolis, MD Medical Center. This role focuses on protecting patients, visitors, and staff by maintaining a secure environment throughout the facility. Key Responsibilities Monitor the medical center to identify and prevent safety hazards. Conduct regular surveillance rounds across assigned areas. Communicate clearly with team members and other staff. Follow established security protocols at all times. Respond quickly and appropriately to emergencies. Impact This position helps ensure a safe and welcoming atmosphere for everyone at the medical center during evening hours.

Evening Security Officer – Annapolis, MD About the Role Luminis Health seeks an Evening Security Officer to help protect patients, visitors, and staff at Anne Arundel Medical Center. This position focuses on maintaining a safe environment by monitoring the facility, identifying potential hazards, and responding to emergencies. Key Responsibilities Conduct regular surveillance rounds throughout the hospital to maintain safety and security. Communicate promptly using radio and other methods. Meet Maryland Department of State Police Licensing (MDSPLD) requirements, including application, certification, and ongoing training. Monitor CCTV feeds from the Control Center, watch for suspicious activity, and maintain accurate logs and correspondence as required by policy. Respond quickly to emergencies, assist with patient restraints when needed, and help carry out disaster plans while keeping leadership informed. Work alongside healthcare professionals to support a secure environment and promote a culture of safety. Accessibility Luminis Health provides reasonable accommodations to enable individuals with disabilities to perform essential job functions.

Role Overview Luminis Health seeks a Medical Assistant for its Annapolis, MD location. This role supports both administrative and clinical functions to help providers deliver quality patient care and ensure smooth office operations. Main Responsibilities Register and schedule patients accurately, including printing provider schedules. Keep examination rooms and the office stocked with necessary medical and office supplies. Order clinical supplies following practice guidelines. Apply Quality Assurance and Quality Control standards: complete lab requests, referrals, and health forms; maintain required logs; administer injections, EKGs, and spirometry; perform phlebotomy and provide therapeutic treatments as directed by physicians, all in line with state and federal regulations. Check patient eligibility using systems such as Medicaid EVS, and determine when referrals or preauthorizations are needed. Answer and screen incoming calls, greet patients courteously, and maintain telephone etiquette while protecting patient health information. Enter data accurately and promptly in electronic health records, accessing patient files only as needed for job duties. Take and record patient vital signs in medical records, prepare patients for exams, assist providers during assessments, and support the clinical team as needed. Demonstrate I.C.A.R.E. behaviors to contribute to a positive patient experience. Take on additional projects and duties as assigned.

Role Overview The Outpatient Assistant at Luminis Health in Annapolis, MD, welcomes patients at the back desk and manages incoming calls. This position plays a key role in the check-in process, making sure all required forms are completed and signed accurately. Main Responsibilities Answer intake calls, complete encounters in EPIC, and gather detailed substance use history along with insurance details. Schedule appointments quickly and route callers to the right staff when needed. Work closely with clinical staff and take part in staff meetings. Organize and maintain new outpatient records, ensuring all required documents are included. Support the chain of custody for outpatient urine specimens for drug screening, follow established procedures, process payments, and issue receipts for screenings as needed. Register patients in the electronic medical record system and assist Pathways staff with registration questions. Provide administrative support to the Outpatient Department, including managing office tasks like supply inventory, billing, and invoicing. Review and maintain statistical data for reports such as CPI/QI reports. Post daily charges when required. Fill in for the financial counselor and assist at the front desk as needed.

Role Overview Luminis Health is hiring a Full-Time Security Officer for daytime shifts at Anne Arundel Medical Center in Annapolis, MD. This position plays a key role in protecting patients, visitors, and staff by maintaining a safe and secure environment throughout the facility. Main Responsibilities Conduct regular security rounds across the medical center to identify and address potential risks. Monitor communication systems to stay informed and respond quickly to incidents. Act as the first responder during emergencies, taking prompt and effective action. Follow all Maryland Department of State Police Licensing requirements to ensure compliance. What Matters Here This role calls for vigilance, reliability, and a commitment to safety. Security Officers serve as a visible presence and a first line of response, helping everyone in the facility feel secure.

Role Overview Luminis Health is seeking a Full-Time Night Security Officer for its Annapolis, MD Medical Center. This position helps protect patients, visitors, and staff by maintaining a safe and secure environment throughout the facility during nighttime hours. Main Responsibilities Monitor the premises to identify and prevent security risks or hazards. Conduct regular surveillance rounds across assigned areas. Respond promptly and calmly to emergency situations as they arise. Maintain open communication using radios, phones, or other channels as needed. Document activities and incidents in detailed security logs. Location Annapolis, MD

Role Overview The Orthopedic Medical Assistant at Luminis Health supports patient care in an ambulatory setting, working alongside Physicians and Physician Assistants. This role covers a broad set of tasks: from greeting and rooming patients, to providing education and hands-on assistance throughout their visit. Medical Assistants in this position help with minor procedures, apply and remove casts and splints, and handle suture and staple removal. Consistent, attentive customer service shapes every patient interaction. Teamwork with clinical staff is essential to deliver strong patient outcomes. Main Responsibilities Support Orthopedic Physicians and Physician Assistants with fracture care, dislocations, and the application of casts and splints. Teach patients how to use orthopedic devices such as slings, ace wraps, and immobilizers. Take and document vital signs and patient histories accurately, following departmental standards. Manage patient flow by triaging and preparing patients for their visit. Set up equipment and assist providers during minor office procedures. Offer general support to the clinical team as needed. Location Annapolis, MD

Role Overview Luminis Health is looking for an Endocrinologist to join its team in Annapolis, MD. This position focuses on providing thorough endocrinology care in an outpatient clinic, while also consulting for inpatient cases at Anne Arundel Medical Center and the Emergency Department. The Endocrinologist will work closely with referring providers to support strong patient outcomes and maintain continuity of care. Main Responsibilities Deliver endocrinology care for patients ranging from adolescents to older adults, following established clinical standards. Supervise and authorize medical procedures, manage referrals, and oversee medication protocols. Work with healthcare staff to keep documentation accurate, timely, and complete. Prepare and dictate patient care notes, ensuring compliance with all medical record requirements. Take on additional duties as assigned to support patient care efforts.

Role Overview Luminis Health seeks a full-time Security Officer for the night shift at our Annapolis, MD medical center. This position helps maintain a safe environment for patients, visitors, and staff. Main Responsibilities Monitor the facility to identify and prevent security hazards. Conduct regular surveillance rounds throughout the medical center. Maintain clear communication using assigned channels. Follow all licensing and training requirements. When assigned to the Control Center, monitor CCTV feeds for suspicious activity and keep detailed logs according to policy. Respond quickly and effectively to emergencies, including assisting with patient restraints if needed. Carry out disaster response plans and notify leadership of critical incidents. Location and Shift Details Location: Annapolis, MD Schedule: Full-time, night shift

Role Overview Security Officers at Luminis Health help maintain a safe environment for patients, visitors, and staff across the Medical Center in Annapolis, MD. This position is available for both full-time and part-time schedules, with openings across all shifts. Main Responsibilities Conduct regular safety surveillance rounds to protect people and property, using clear communication across multiple channels. Follow Maryland Department of State Police Licensing requirements, including fingerprinting and ongoing training. Monitor CCTV feeds and keep detailed logs while working in the Control Center. Adhere to established security protocols at all times. Respond quickly and effectively to emergencies, assist with patient restraints if needed, and carry out disaster response plans while keeping leadership updated. Accessibility Luminis Health provides reasonable accommodations so individuals with disabilities can perform the essential functions of this role.

Role Overview Luminis Health seeks a part-time Laboratory Assistant in Annapolis, MD. This position supports technical staff by providing key medical laboratory information that helps with diagnosing, treating, and preventing disease. Main Responsibilities Support process improvement by looking for ways to add value and taking responsibility for results. When work is slow, find other job-related tasks. Maintain a safe, organized workspace by following all procedures and regulations. Label and dispose of biohazard and chemical waste according to standards. Encourage smooth workflow within and between departments by promoting collaboration and effective hand-offs. Monitor laboratory supply inventory, anticipate needs, place orders, verify deliveries, and store supplies according to manufacturer instructions. Use resources efficiently. Provide accurate clinical lab information by answering questions and helping train new staff as a mentor. Collect biological specimens from patients of all ages using venipuncture, capillary, and heel-stick techniques. Ensure specimens are suitable for testing. Process gynecological and non-gynecological samples for microscopic review as needed. Register patients in the Hospital Information System, interpret test orders, and respond promptly to lab result requests. Prepare and process samples for referral to outside labs, ensuring proper distribution according to protocols. Operate and maintain lab equipment, perform preventative maintenance, and troubleshoot as needed. Participate in the laboratory quality improvement program, including documenting quality controls and contributing to investigative reports.

Role Overview Luminis Health in Annapolis, MD is hiring a part-time Laboratory Assistant in Histopathology. This role supports technical staff in delivering accurate medical laboratory information, which is vital for patient diagnosis, treatment, and disease prevention. Main Responsibilities Help maintain a positive work environment by supporting process improvements and suggesting new ideas. Take initiative to assist with additional tasks during slower periods. Follow laboratory procedures and safety protocols, including correct labeling and disposal of biohazard and chemical waste in line with regulatory standards. Promote smooth workflow within and between departments by encouraging cooperation and clear handoffs among colleagues. Monitor and manage laboratory supply inventory: anticipate needs, place orders, verify deliveries, and store supplies per manufacturer instructions. Use resources and equipment efficiently. Answer questions to provide clinical laboratory information and assist with onboarding new team members. Collect specimens from patients of all ages, including venipuncture, capillary, and heel-stick procedures. Ensure specimen quality for testing. Process gynecological and non-gynecological samples for microscopic review, including instrument processing, staining, and cover-slipping, while meeting productivity and accuracy standards. Register patients in the Hospital Information System and manage test orders as directed by authorized providers. Understand test mnemonics and components. Respond quickly to lab result requests and distribute scheduled reports. Prepare and process samples for referral to outside laboratories, following established distribution protocols. Operate and maintain laboratory equipment, including routine preventive maintenance and troubleshooting. Participate in the laboratory quality control program, including preparing investigative reports and alerting the team to any delays.

Role Overview Luminis Health seeks an Endocrinologist to join its team in Annapolis, MD. This role centers on providing thorough endocrinology consultations, evaluations, and treatments for patients in an outpatient clinic. The position also includes serving as a consultant for inpatient units and the Emergency Department at Anne Arundel Medical Center. Referring providers rely on this expertise for patient care decisions. Key Responsibilities Deliver endocrinology care for patients ranging from adolescents to older adults, following established clinical standards. Supervise and authorize medical procedures, prescribe referrals, and oversee medication protocols as needed. Work closely with staff to ensure patient care documentation is accurate, clear, and completed on time. Dictate patient care notes and ensure compliance with all medical record requirements. Take on additional duties as assigned by leadership.

Role Overview The Hospice Aide at Luminis Health Gilchrist supports patients in hospice care, working closely with a multidisciplinary healthcare team. This role centers on providing hands-on support and comfort to individuals during the final stages of life, helping to maintain dignity and quality of life. About Luminis Health Gilchrist Luminis Health and Gilchrist have joined forces to offer hospital-based palliative services at Anne Arundel Medical Center and Doctors Community Medical Center. Through the Luminis Health Gilchrist Lifecare Institute, the partnership delivers a full spectrum of care, including hospice, in-home, and facility-based geriatric services. This work supports Luminis Health’s Vision 2030, which focuses on improving the well-being of the communities in and around Annapolis, MD.

Role Overview The Patient Care Technician at Luminis Health in Annapolis, MD, supports direct patient care and works closely with the healthcare team. This position requires initiative in carrying out basic nursing duties and active participation in a team nursing approach, always under the supervision of the assigned nurse. Training Opportunities Some shifts or units may offer training for IV insertion. Skill validation is documented after successful completion of this training. Main Responsibilities Provide hands-on care for patients, including personal hygiene during morning and evening routines, while maintaining comfort and safety. Assist with patient admissions by welcoming patients, recording initial weight, taking vital signs, helping with disrobing if needed, and introducing them to their room and equipment. Support patient discharge by helping with dressing, gathering personal belongings, and transporting patients to the lobby. Prepare rooms for cleaning by removing equipment and supplies. Carry out patient care tasks such as recording vital signs, tracking intake and output, and collecting required data according to hospital policies. Collect specimens using approved procedures when requested. Help patients move or change position as directed by a physician or unit protocol. Identify and promptly report pain, complaints, or notable changes in patient condition to the assigned nurse. Help mentor and orient new staff members as needed.

Role Overview Luminis Health is hiring a full-time Care Management Assistant in Annapolis, MD. This position supports the Care Management team by handling key administrative tasks that help patients move smoothly through the healthcare system. The assistant works closely with Care Managers and Social Workers to ensure timely care, accurate documentation, and effective communication between patients, providers, and facilities. Main Responsibilities Transmit patient documentation for referrals using a web-based system as directed by Care Managers or Social Workers. Confirm that receiving facilities have all required information and relay any requests for additional details or authorizations. Prepare, finalize, and distribute facility transfer packets. Identify and follow up on missing documents to complete the packets. Arrange patient transportation, including ambulance and wheelchair van services, for transfers to facilities or home. Document patient transportation preferences in the electronic medical record. Communicate with post-acute facility liaisons, home care providers, and DME suppliers. Notify Care Managers or Social Workers about any concerns or delays in patient placement or supply delivery after discharge. Apply problem-solving skills to prevent or address delays, such as late transportation, by collaborating with Care Managers, Social Workers, or other staff as needed. Deliver required patient notification letters (such as Notice of Observation Status, MOON, Important Message from Medicare) and obtain signatures for upload to the electronic record. Help obtain authorizations for patient transitions to the next level of care, including home, rehabilitation facilities, transportation, and DME. Provide general clerical and administrative support to the Care Management staff to facilitate timely transfers and discharges. Build and maintain strong working relationships with Care Managers, Social Workers, Utilization Review Nurses, and administrative staff to support discharge planning. Assist with other Care Management administrative functions as needed.

Role Overview Luminis Health in Annapolis, MD is seeking a PRN Echocardiography Technologist. This role focuses on delivering precise cardiac diagnostic imaging that supports patient care. Technologists in this position help maintain the quality and safety of echocardiography procedures for patients and the clinical team. Main Responsibilities Perform echocardiology tests following established protocols, ensuring results are accurate and reliable. Monitor and manage supplies, making sure materials are available and properly stored. Recognize and resolve artifacts or minor equipment problems to keep testing conditions optimal. Share information with colleagues about any issues that could affect clinical data quality. Maintain equipment in a safe, clean state and keep thorough records of activities and equipment use.