Care Management Assistant - Full-Time at Luminis Health | Annapolis, MD

Luminis Health is seeking a full-time Care Management Assistant based in Annapolis, MD. This role plays a key part in supporting the Care Management team, ensuring patients experience a coordinated and efficient journey through the healthcare system. Working closely with Care Managers and Social Workers, the assistant helps maintain timely care, accurate records, and clear communication among patients, providers, and facilities. What you will do Transmit patient documentation for referrals using a web-based system, following the direction of Care Managers or Social Workers. Confirm that receiving facilities have all necessary information and communicate any requests for additional details or authorizations. Prepare, complete, and distribute facility transfer packets. Identify any missing documents and follow up to ensure packets are complete. Arrange patient transportation, such as ambulance or wheelchair van services, for transfers to other facilities or home. Record transportation preferences in the electronic medical record. Communicate with post-acute facility liaisons, home care providers, and DME suppliers. Notify Care Managers or Social Workers about any issues or delays in patient placement or equipment delivery after discharge. Use problem-solving skills to prevent or address delays, including late transportation, by collaborating with Care Managers, Social Workers, or other staff as needed. Deliver required patient notification letters (for example, Notice of Observation Status, MOON, Important Message from Medicare) and obtain signatures for upload to the electronic record. Assist in obtaining authorizations for patient transitions to the next level of care, including home, rehabilitation facilities, transportation, and DME. Provide general clerical and administrative support to Care Management staff to help ensure timely transfers and discharges. Build and maintain strong working relationships with Care Managers, Social Workers, Utilization Review Nurses, and administrative staff to support discharge planning. Assist with other Care Management administrative functions as needed.

Role overview The Patient Care Technician at Luminis Health in Annapolis, MD, plays an important part in supporting direct patient care. Working closely with nurses and other healthcare professionals, this role involves carrying out basic nursing duties and contributing to a team-based approach. All care is provided under the supervision of an assigned nurse. Training opportunities Certain shifts or units may provide training in IV insertion. After completing this training, skill validation is documented to ensure competency. Main responsibilities Deliver hands-on care to patients, including assistance with personal hygiene during morning and evening routines, while maintaining comfort and safety. Assist with patient admissions by greeting patients, recording initial weights, taking vital signs, helping with disrobing when necessary, and familiarizing patients with their room and equipment. Support patient discharge by helping with dressing, collecting personal belongings, and transporting patients to the lobby. Prepare rooms for cleaning by removing equipment and supplies. Carry out patient care tasks such as recording vital signs, monitoring intake and output, and collecting required data in line with hospital policies. Collect specimens using approved procedures as requested. Assist with patient mobility or repositioning following physician orders or unit protocols. Recognize and promptly report pain, complaints, or significant changes in patient condition to the assigned nurse. Contribute to the orientation and mentoring of new staff members as needed.

Luminis Health is hiring a part-time Laboratory Assistant in Annapolis, MD. This role helps technical staff deliver accurate medical laboratory information, supporting patient diagnosis, treatment, and disease prevention. Key Responsibilities Assist with process improvement by identifying opportunities to add value and taking responsibility for outcomes. When regular duties are slow, take initiative to complete other related tasks. Maintain a safe and organized laboratory by following safety procedures. Properly label and dispose of biohazard and chemical waste in line with regulations. Promote effective workflow within the lab and between departments. Support collaboration and ensure smooth hand-offs. Monitor laboratory supplies, anticipate needs, place orders, verify deliveries, and store materials according to manufacturer guidelines. Use resources efficiently. Provide accurate clinical laboratory information. Answer questions and support new staff as a mentor during training. Collect biological specimens from patients of all ages using venipuncture, capillary, and heel-stick methods. Confirm specimen suitability for testing. Prepare gynecological and non-gynecological samples for microscopic review as needed. Register patients in the Hospital Information System, interpret test orders, and respond promptly to requests for laboratory results. Prepare and process samples for referral to outside laboratories, ensuring correct distribution following protocols. Operate and maintain laboratory equipment. Perform preventative maintenance and troubleshoot equipment issues as needed. Take part in the laboratory quality improvement program by documenting quality controls and contributing to investigative reports.

Luminis Health is hiring a Medical Assistant in Annapolis, MD. This position blends administrative and clinical tasks to help providers deliver patient care and keep the office running smoothly. Key Responsibilities Register and schedule patients, and print provider schedules as needed. Maintain examination rooms and office areas by keeping them stocked with medical and office supplies. Order clinical supplies according to practice guidelines. Follow Quality Assurance and Quality Control standards. Complete lab requests, referrals, and health forms, maintain required logs, and administer injections, EKGs, and spirometry. Perform phlebotomy and provide therapeutic treatments as directed by physicians, following state and federal regulations. Verify patient eligibility using systems such as Medicaid EVS, and identify when referrals or preauthorizations are required. Answer and screen incoming calls, greet patients courteously, and maintain telephone etiquette while safeguarding patient health information. Enter data accurately and promptly in electronic health records, accessing patient files only as needed for assigned duties. Take and record patient vital signs, prepare patients for exams, assist providers during assessments, and support the clinical team as needed. Demonstrate I.C.A.R.E. behaviors to help create a positive patient experience. Handle additional projects and duties as assigned.

Role overview Luminis Health is hiring a Nurse Practitioner in Annapolis, MD to provide supervised medical care, primarily for acute and same-day patient concerns. The position collaborates closely with a contracted physician and operates within the guidelines set by the State of Maryland, BPQA, HCFA, AMA, and AAHS. What you will do Educate and counsel patients, adapting information to each person’s medical needs. Maintain active licensure and complete continuing medical education credits as required by Maryland law. Communicate clearly about treatment plans and therapy progress with others involved in patient care. Refer patients to a licensed physician or other healthcare provider when appropriate. Adhere to established procedures and policies from the State of Maryland, BPQA, AMA, HCFA, and AAHS.

Role overview The Orthopedic Medical Assistant at Luminis Health plays a key role in patient care within an ambulatory clinic setting in Annapolis, MD. Working closely with Physicians and Physician Assistants, this position involves a mix of direct patient interaction and clinical support. Responsibilities include greeting and rooming patients, assisting with procedures, and providing clear patient education throughout each visit. Consistent, attentive service is expected in every patient encounter. Collaboration with the broader clinical team helps ensure positive outcomes for patients. Main responsibilities Assist Orthopedic Physicians and Physician Assistants with fracture care, dislocations, and the application or removal of casts and splints. Instruct patients on the use of orthopedic devices such as slings, ace wraps, and immobilizers. Record vital signs and patient histories accurately, following departmental protocols. Manage patient flow by triaging and preparing patients for their appointments. Set up equipment and support providers during minor office procedures. Remove sutures and staples as directed and provide general assistance to the clinical team. Location This position is based in Annapolis, MD.

Luminis Health, together with Gilchrist, is growing its hospice and palliative care services at Anne Arundel Medical Center and Doctors Community Medical Center. The Hospice Admissions Nurse will help coordinate care for elderly patients in both hospital and home settings through the Luminis Health Gilchrist Lifecare Institute. Role overview This position focuses on supporting patients and families during the transition to hospice care. The nurse will work closely with other care providers to ensure that patients receive appropriate support, whether they remain in the hospital or move to home-based care. Mission and impact This role directly supports Luminis Health’s Vision 2030, which seeks to improve health outcomes across the community and reach vulnerable individuals outside of traditional hospital settings. The team’s work helps patients experience a smoother transition to hospice or geriatric care, with attention to both facility-based and in-home needs. Location Annapolis, MD

Role overview Luminis Health seeks a Full-Time Security Officer to work daytime shifts at Anne Arundel Medical Center in Annapolis, MD. The Security Officer helps protect patients, visitors, and staff by supporting a safe environment throughout the hospital. Main responsibilities Conduct regular patrols across the medical center to spot and address potential risks. Monitor communication systems to stay alert and respond quickly to incidents. Serve as the first responder during emergencies, acting promptly and effectively. Follow all Maryland Department of State Police Licensing requirements to ensure compliance. What matters here This position values vigilance, dependability, and a strong commitment to safety. Security Officers are a visible presence and the first line of response, helping everyone in the facility feel secure.

The Patient Service Coordinator role at Luminis Health in Annapolis, MD focuses on supporting the patient admission process. This is a full-time, daytime position where attention to detail is essential. Coordinators gather and confirm key personal, clinical, and financial details from patients, ensuring accurate data entry for identification, eligibility checks, and smooth billing and insurance workflows. Main Responsibilities Financial Transactions: Collect deposits or outstanding balances from patients. Negotiate payment plans when needed and refer patients for charity care if appropriate. If financial clearance is not possible, contact physicians to reschedule services. Meetings and Training: Participate in departmental meetings and in-service education sessions. When unable to attend, review meeting minutes to stay updated on department changes. Interdepartmental Communication: Work closely with physicians and other departments to support patient care. Tasks include initiating care orders, collaborating with nursing staff for bed assignments, and updating patient demographic or insurance information as needed. Insurance Coordination: Contact insurance providers to verify patient benefits and secure authorizations. Document and communicate coverage details, following billing instructions for compliance. Requirements Success in this position depends on strong organizational skills, clear communication, and the ability to handle sensitive information with accuracy. Experience with patient admissions, financial transactions, or insurance coordination is helpful.

Role overview Luminis Health is hiring an Endocrinologist for its Annapolis, MD team. This position focuses on providing comprehensive endocrinology consultations, evaluations, and treatments in an outpatient clinic setting. The role also involves consulting for inpatient units and the Emergency Department at Anne Arundel Medical Center. Referring providers depend on this expertise to guide patient care decisions. Key responsibilities Provide endocrinology care for patients from adolescence through older adulthood, following established clinical guidelines. Supervise and authorize medical procedures, prescribe referrals, and manage medication protocols as appropriate. Collaborate with staff to ensure patient care documentation is accurate, clear, and completed promptly. Dictate patient care notes and meet all medical record requirements. Handle additional duties as assigned by leadership.

Luminis Health is hiring a Full-Time Night Security Officer for its Medical Center in Annapolis, MD. This role plays a key part in maintaining a safe environment for patients, visitors, and staff during nighttime hours. What you will do Monitor the facility to spot and prevent security risks or hazards. Conduct regular surveillance rounds in assigned areas. Respond quickly and calmly to emergencies as they occur. Communicate clearly using radios, phones, or other channels when needed. Keep detailed records of activities and incidents in security logs. Work location This position is based at the Annapolis, MD Medical Center.

Luminis Health is hiring a Radiologic Technologist I in Annapolis, MD. This position plays a key role in patient care by performing diagnostic imaging procedures using advanced equipment and following established protocols. Key responsibilities Operate radiologic equipment to capture clear and accurate diagnostic images Follow safety and imaging guidelines to protect both patients and staff Collaborate with physicians and care teams to support precise diagnoses Maintain equipment and prepare exam rooms for each patient Requirements Experience or formal training in radiologic technology Strong commitment to patient care and attention to detail Ability to work effectively within a healthcare team This role offers the opportunity to make a direct impact on patient outcomes while working with modern imaging technology at Luminis Health.

Role overview This full-time Pharmacy Technician position at Luminis Health in Annapolis, MD works directly with a Maryland-licensed pharmacist. The role supports the Pharmacy Department by preparing, packaging, distributing, and delivering medications. All tasks follow established procedures and comply with both State and Federal regulations. What you will do Prepare and distribute medications, including compounding and dose calculations, with a focus on accuracy and efficiency. Adjust practices to support patients of different age groups. Stay up to date with department policies, procedures, and standard work protocols. Prepare medications for pharmacist review while maintaining patient confidentiality and attendance standards. Deliver medications to assigned locations using manual delivery, pneumatic tubes, or automated dispensing cabinets. Ensure storage conditions meet regulatory requirements. Follow all Federal and State guidelines for controlled substances, including detailed documentation and regular self-audits. Respond professionally to phone calls and medication messages, providing strong customer service. Maintain compliance with USP797 and USP800 standards for cleanroom practices and sterile compounding. Use mathematical skills for calculations and conversions. Assist with inventory management and drug distribution technology. Generate and interpret reports as needed.

Role overview The Office Assistant at Luminis Health in Annapolis, MD, plays a key part in supporting the daily operations of an ambulatory care practice. This position involves greeting patients, handling registrations, scheduling appointments, and assisting with patient checkouts using a computerized practice management system. Keeping patient medical records organized and contributing to a positive patient experience are central to this role. The Office Assistant works closely with physicians and the practice team, providing customer service both in person and over the phone to help maintain efficient patient flow. Main responsibilities Welcome patients and complete accurate registrations in the practice management system. Coordinate with insurance providers and other medical facilities for referrals and coverage verification. Scan and abstract documents to maintain electronic medical records. Request and collect patient records from other healthcare facilities as needed. Manage incoming calls, schedule appointments, take messages, and direct calls appropriately. Support daily business operations to help the practice run smoothly. Requirements High school diploma or GED required. Completion of an accredited training program is preferred. At least one year of clerical or billing experience in a medical office is favored. Strong customer service background is highly desirable. Licenses and certifications Certification in Medical Interpretation is required if performing bilingual or multilingual interpreter duties. Work environment and physical demands This role does not involve exposure to blood-borne pathogens. The physical demands and work environment described reflect typical conditions encountered while performing essential job functions. Reasonable accommodations can be made under the Americans with Disabilities Act to support individuals with disabilities in carrying out these responsibilities.

Role overview The Outpatient Assistant at Luminis Health in Annapolis, MD, welcomes patients at the back desk and manages incoming calls. This position supports the check-in process, ensuring all necessary forms are completed and signed correctly. Main responsibilities Answer intake calls, complete encounters in EPIC, and collect substance use history and insurance information. Schedule appointments promptly and direct callers to the appropriate staff when necessary. Collaborate with clinical staff and participate in staff meetings. Organize and maintain new outpatient records, making sure all required documentation is included. Support the chain of custody for outpatient urine specimens used in drug screening, follow established procedures, process payments, and provide receipts for screenings as needed. Register patients in the electronic medical record system and assist Pathways staff with registration questions. Offer administrative support to the Outpatient Department, including office tasks such as supply inventory, billing, and invoicing. Review and maintain statistical data for reports, including CPI/QI reports. Post daily charges when required. Provide coverage for the financial counselor and assist at the front desk as needed.

Security Officers at Luminis Health play a key role in keeping the Medical Center in Annapolis safe for patients, visitors, and staff. Both full-time and part-time positions are open, with coverage needed for all shifts. What you will do Patrol hospital grounds and facilities, watching for safety risks and protecting people and property. Communicate clearly with team members and others using multiple channels. Monitor security cameras and maintain accurate logs from the Control Center, always following set security procedures. Respond to emergencies, help with patient restraints when required, and support disaster response plans, keeping leadership informed as events unfold. Meet Maryland Department of State Police Licensing standards, including completing fingerprinting and required training. Accessibility Luminis Health offers reasonable accommodations to help individuals with disabilities perform the essential functions of this Security Officer role.

The PRN Exercise Physiologist at Luminis Health in Annapolis, MD plays a key role in cardiopulmonary rehabilitation. This position involves assessing patients, developing individualized therapy plans, and providing education and counseling. All activities follow established departmental procedures and policies. Key responsibilities Review patient medical histories, medication lists, and prior records during intake. Update records to meet Medicare, hospital, and AACVPR requirements. Collaborate with patients, families, physicians, and care teams to create tailored rehabilitation programs. Communicate patient needs and concerns with physicians and other medical staff. Support fitness program management, development, and evaluation. Maintain operational procedures, training manuals, equipment protocols, and facility standards. Contribute to departmental objectives while adhering to policies, safety standards, and regulatory guidelines. Visit hospital units or inpatient settings to provide education on cardiac and pulmonary rehabilitation services. Respond to patient needs, including initiating emergency procedures according to BLS and ACLS protocols and operating an Automatic External Defibrillator as needed. Assist with data collection and entry using systems such as EPIC, Scottcare, and Excel. Participate in tracking departmental metrics, including inpatient consults, census data, and charge audits. Engage in hospital committees focused on CHF readmissions, COPD initiatives, and other cardiology and pulmonary topics.

Role overview The Pharmacy Technician - PRN position at Luminis Health in Annapolis, MD supports licensed pharmacists in all aspects of daily pharmacy operations. This role plays a key part in medication preparation, packaging, distribution, and delivery, always following written procedures and meeting both State and Federal regulatory standards. Key responsibilities Prepare, package, and distribute medications accurately and on schedule. This includes compounding and dose calculations, with attention to patient age-specific needs and departmental procedures. Stay up to date on AAMC Pharmacy Department standards, policies, and procedures. Maintain competency through required training and assessments. Prepare medications for pharmacist verification and adhere to attendance expectations. Deliver medications to assigned areas using manual methods, pneumatic tube systems, or by restocking automated dispensing cabinets. Monitor medication storage outside the pharmacy and assist with unit inspections as needed. Handle controlled substances according to all Federal, State, and departmental regulations. Complete self-audit reports and keep accurate records and counts. Respond to phone calls and medication messages with professionalism. Maintain a courteous and professional manner with patients, colleagues, and the healthcare team. Comply with USP797 and 800 requirements for cleanroom maintenance, education, testing, and record-keeping related to sterile product compounding. Demonstrate proficiency in required math calculations. Assist with inventory management and pharmacy technology. Generate and interpret reports as needed to support drug distribution activities.

Role overview The Evening Security Officer at Luminis Health in Annapolis, MD plays a key part in maintaining safety across the medical center. The position centers on protecting patients, visitors, and staff by supporting a secure environment throughout the facility during evening hours. What you will do Monitor the medical center to identify and prevent safety hazards. Conduct regular surveillance rounds in assigned areas. Communicate clearly with team members and other staff members. Follow established security protocols at all times. Respond quickly and appropriately to emergencies. Impact This role helps create a safe and welcoming atmosphere for everyone in the medical center during evening shifts. Security Officers contribute directly to the well-being of the hospital community by maintaining vigilance and responding to incidents as needed.

The Senior Director of Laboratory Operations at Luminis Health leads laboratory services across the health system, shaping both strategy and daily operations. This position plays a key role in aligning laboratory functions with the broader mission and long-term objectives of the organization. Key Responsibilities Develop and implement a strategic plan for laboratory operations that aligns with Luminis Health's goals, focusing on profitability and efficient resource use. Foster a culture of innovation and teamwork, supporting process improvements and initiatives that enhance value. Oversee daily laboratory operations, ensuring quality assurance and compliance with regulatory standards. Forecast operational and clinical service needs, and manage the annual budget to meet departmental and system-wide targets. Supervise staffing policies and competency standards, ensuring optimal use of personnel and resources. Participate in the selection and negotiation of laboratory equipment and service contracts to secure cost-effective purchasing and maintain strong vendor relationships. Monitor laboratory productivity, adjusting staffing or processes as needed based on workload analysis. Maintain up-to-date knowledge in the field through continuing education and involvement in professional organizations. Collaborate with department leaders to address operational issues using effective problem-solving methods. Location This role is based in Annapolis, MD.