Working Student in Customer Support

About the RoleJoin Insify as a Working Student in Customer Support, where you will play a pivotal role in ensuring our customers receive an exceptional experience. We aim to make insurance straightforward, fair, and human-centric. You will help shape our customer experience and service, elevating it to new heights in the insurance industry.As a Customer Support Expert, your responsibilities will include:- Assisting customers via email, chat, and phone;- Continuously enhancing the customer experience;- Exceeding customer expectations through quality service;- Contributing to product and process improvements from a customer viewpoint;- Unlimited potential for professional growth in your career.

dept is hiring a Community Manager - Working Student based in Amsterdam. This position centers on supporting community engagement and building stronger connections with the dept audience. It offers a practical way to develop skills in community management and digital marketing while playing a part in dept’s ongoing growth. Key responsibilities Assist in developing strategies that encourage more community interaction Support the creation of content for different channels Help nurture relationships with the audience Contribute creativity and energy to shape dept’s communication style What to expect This working student role provides hands-on experience within a collaborative team. There are opportunities to learn, contribute, and see the results of your work as part of dept’s community efforts.

Monumental is revolutionizing the construction industry through advanced robotics and software solutions. Our mission is to transform construction into a predominantly software-driven process, paving the way for the creation of stunning, custom-designed buildings within a single day and with minimal labor.We are a dynamic team of approximately 100 professionals, primarily engineers and technicians, hailing from esteemed organizations such as Palantir, Qualcomm, Dyson, Shopify, Tesla, Meta, and 1X. As we continue to grow, this is an exceptional opportunity to join an ambitious startup that is still in its foundational phase. From your very first day, you will collaborate with an experienced founding team supported by top-tier investors.Located near the Artis Zoo in the vibrant Plantage district of Amsterdam, our beautiful office is equipped with an in-house workshop and robot testing facility. We pride ourselves on fostering collaboration by maintaining a full in-office presence, five days a week.We are currently seeking a dedicated working student to take charge of our OptiTrack motion capture calibration process during evenings and weekends.Key ResponsibilitiesYou will assume control of operations from our engineering team at 5 PM until 11 PM, as well as oversee the entire calibration process over the weekend from 10 AM to 4 PM. Your duties will include maneuvering our robots to and from the calibration area using a Nintendo-style nunchuk controller, meticulously preparing the testing space, initiating and monitoring the automated calibration process, and documenting any issues for our engineers to resolve.This role involves a significant amount of supervised monitoring of an automated process, making it ideal for someone who wants to study or focus while on the job, yet remains engaged when necessary. Comprehensive training will be provided to ensure you are comfortable operating calibrations independently, allowing you to learn from our experienced team.

Make an impact. Embrace humanity. Cultivate curiosity.About UsArtificial Intelligence is revolutionizing the global landscape, and we are at the forefront of this transformation. As data continues to expand at an unprecedented rate, the demand for skilled professionals capable of leveraging this data for tangible impact has never been more critical.At Rewire, we don't merely adapt to the trends in data and AI; we actively contribute to shaping them.We are seeking a Working Student in Data Engineering to embark on this exciting journey with us. If you are eager to tackle real-world challenges and witness the tangible outcomes of your contributions, this position presents a unique opportunity to gain practical experience and enhance your skillset in a dynamic environment.From your first day, you will engage with actual client data and AI initiatives. You will assist in establishing the technical underpinnings of our AI solutions by developing data pipelines, scalable infrastructures, and intelligent applications.Throughout your tenure, you will investigate cutting-edge technologies, support the process from conception to deployment, and evolve as an engineer through hands-on problem-solving and close collaboration with our seasoned Cloud, Software, Data, and AI engineering teams.Join a vibrant team of data and AI professionals who confront meaningful challenges, devise intelligent solutions, and enjoy the journey together. Are you ready to join the adventure?Your Impact AreasPlay a crucial role in impactful data and AI projects by helping to construct the infrastructure, platforms, and applications required to turn concepts into scalable, real-world solutions.Facilitate the implementation of AI-driven solutions at scale by working on data pipelines, cloud environments, or machine learning platforms.Produce clean and scalable code using programming languages such as Python, JavaScript, or Terraform.Bridge the gap between technical and business domains by effectively communicating technical concepts to ensure a mutual understanding across teams.Collaborate closely with experienced engineers and data specialists to develop production-ready solutions.Why Choose Us?Enhance your expertise in data and AI – Gain insights across various industries, tackle real-world issues, and grow through hands-on experience.

Join the team at team5pm and start your day with a smile! We prioritize a safe and enjoyable work environment where you can thrive both personally and professionally.As a dynamic Social Agency, we seek a passionate individual to assist in providing our daily lunch. If you love bringing joy to your colleagues and thrive in a vibrant, international, and fast-paced setting, we would love to meet you!Your Role as Lunch Hero at team5pmWe are looking for a dedicated lunch employee to join our team for 4 days a week. At team5pm, we pride ourselves on serving delicious and healthy lunches every day. Your responsibilities will include ordering groceries, preparing lunch, and cleaning up the kitchen afterwards. Lunch is a time for our team to come together, share experiences, and build connections, and your contributions will help make this possible. Are you ready to join our fun-loving team and ensure everyone enjoys a delightful lunch daily?Your ProfileYou are proactive and enjoy staying engaged. Cooking is your passion, and you excel at creating fresh soups and a variety of grilled vegetables, always ready with healthy alternatives. You love interacting with your colleagues and are available for approximately 7-14 hours per week during lunch hours.

Role Overview Norinchukin Bank Europe B.V. is looking for a Working Student to join the Legal & Compliance team in Amsterdam. This role offers a hands-on introduction to the legal and compliance work of an international and regulated banking institution. The position goes beyond basic support tasks: expect to contribute to the development, documentation, and improvement of legal and compliance processes, controls, and reporting routines. Working closely with the Head of Legal & Compliance and experienced officers, this student role directly supports the operational effectiveness of the team. It is well suited for students who want to apply academic knowledge in a real-world context and gain insight into Dutch and EU banking regulations within a growing international bank. The Team The Legal & Compliance group brings together professionals from the Netherlands, South Africa, Spain, and Denmark. The team combines deep regulatory expertise with a practical, collaborative mindset. English is the working language in this international office. What You Will Do Legal Contract Management: Support first-level review and administration of legal contracts, including NDAs, service agreements, and vendor contracts. Maintain contract registers, version control, and assist with documentation for board and committee meetings. Regulatory & Legal Research: Help design regulatory frameworks by mapping Dutch and EU banking laws to internal requirements. Prepare concise summaries of regulatory updates and assist in translating these into internal policies. Compliance Framework & Integrity Risk Management: Contribute to the design and documentation of compliance risk assessments and related controls.

Make an impact. Embrace humanity. Cultivate curiosity.About UsAt Rewire, we are at the forefront of the AI transformation that is reshaping the world. As data continues to expand at an unprecedented rate, the demand for innovative, impact-focused individuals has never been higher. We don’t just follow data and AI trends; we define them.If you possess a passion for tackling real-world challenges and driving meaningful results, this opportunity is right for you! Your creative approach and analytical skills will be instrumental in steering Rewire’s growth, utilizing data and AI to create groundbreaking solutions.We are on an ambitious journey to elevate Rewire's business, and we are seeking a Working Student - Data Science to help propel us forward. This role offers a unique chance to engage in data and AI initiatives, collaborate with seasoned Data Scientists and Engineers, and gain practical experience through real client projects.You will develop AI models, create GenAI solutions, and employ sophisticated analytical methodologies, all while exploring new technologies and converting your findings into impactful presentations – enhancing your expertise and contributing to Rewire’s industry leadership.Join our vibrant team of data and AI professionals who face significant challenges, devise intelligent solutions, and enjoy the journey together. Ready to embark on this adventure?Your Impact AreasContribute to transformative data and AI projects by identifying strategic opportunities, assisting in the development of advanced (Gen)AI solutions, and promoting their scalability across organizations.Prepare and analyze data using tools like SQL and Python to derive valuable insights.Develop and optimize (Gen)AI solutions using machine learning techniques and GenAI toolkits to build high-performing systems.Create engaging presentations that translate analytical insights into business value for clients.Collaborate across teams, working closely with experienced Data Scientists and Data Engineers to deliver lasting impact for our clients.

Join our dynamic legal team at flink3 as a Working Student in Legal. This unique opportunity is designed for ambitious students eager to gain hands-on experience in a fast-paced legal environment. Work alongside experienced professionals who will mentor you and provide insight into the legal processes within our organization.Your responsibilities will include assisting with legal research, drafting documents, and supporting various legal projects. This role is perfect for those looking to enhance their skills while contributing to our mission.

Role Overview Heimstaden is hiring a Customer Support Representative in Amsterdam. This position serves as the first point of contact for customers, handling questions and requests across multiple channels. The aim: deliver prompt, helpful service and ensure customer satisfaction with every interaction. What You Will Do Respond to customer inquiries through phone, email, and chat Resolve issues efficiently and follow up as needed Maintain a friendly, professional approach in every conversation Work closely with team members to provide consistent support Who We’re Looking For Enthusiastic about helping others Strong problem-solving skills Comfortable working in a busy setting Positive attitude and willingness to learn

Are you pursuing a degree in healthcare, education, or social sciences and eager to gain practical experience working with children with disabilities? This student position could be the perfect fit for you. As a Flex Student at Cordaan Youth, you will engage with children and young adults who have intellectual and/or physical disabilities. You will support dedicated teams across various locations in Amsterdam, making a meaningful impact in their daily lives. The best part? You will acquire valuable work experience relevant to your studies, collaborate with diverse professionals, and learn something new every day.What We Offer You:Flexible Part-time Position: Gain substantial practical experience in the care sector.Salary: In accordance with the collective labor agreement for Disability Care (FWG 25), the gross monthly salary ranges from €2,291 to €3,149 based on a 36-hour work week. The average hourly wage is approximately €17.45.Contract Duration: 7 months with the possibility of extension. Minimum availability of one day per week is required.Vacation Pay: 8% of your gross salary.Year-End Bonus: 8.33%.Pension: Through the Pension Fund for Healthcare and Welfare.Travel Expenses Reimbursement: Available.Bicycle Plan and Group Discount on Health Insurance: Offered.Development Opportunities: Access to online training and courses.Referral Bonus: Refer a colleague and receive €500 net!Please note that travel costs by car cannot be reimbursed by Cordaan.Your Responsibilities:As a Flex Student at Cordaan Youth, you will assist teams during times when additional support is needed. Your tasks will include:Guiding children and young people aged 0 to 18 with disabilities and/or developmental delays.Assisting with daily activities and personal care tasks (ADL).Facilitating play, development, and providing structure.Creating a safe, encouraging, and positive environment for children.Collaborating with various disciplines within Cordaan Youth.Flexibly providing assistance at different locations.This role allows you to learn extensively about disability care within a short period. You can adjust your work hours to fit around your studies—during exam periods, you might choose to work just one shift per week, while during vacations, you can increase your hours and take on multiple shifts. You largely determine your own work schedule, both during the week and on weekends.

In de rol van Customer Support Specialist bij Funda ben jij de schakel tussen makelaars en ons platform. Geen vraag is hetzelfde en dat maakt jouw werk dynamisch en uitdagend.Jij stopt niet bij een oppervlakkig antwoord; je duikt dieper in de problematiek om het werkelijke probleem te begrijpen. Je bent proactief en wilt herhaling van vragen in de toekomst voorkomen.Als Customer Support Specialist ben je verantwoordelijk voor het snel en effectief ondersteunen van makelaars. Je denkt mee over verbeteringen en draagt actief bij aan de optimalisatie van ons platform.Jouw verantwoordelijkhedenJe biedt ondersteuning aan makelaars via e-mail en telefoon met hun vragen over Funda.Je adviseert hen over hoe ze het platform optimaal kunnen benutten en hun zichtbaarheid kunnen vergroten.Je verzamelt, analyseert en rapporteert vragen en issues aan de relevante teams.Je signaleert terugkerende problemen en zorgt ervoor dat deze worden aangepakt.Je deelt jouw inzichten en ervaringen tijdens teammeetings en denkt actief mee over verbeteringen.Jouw teamJe maakt deel uit van het Support team binnen Customer Success, samen met zeven andere Customer Support Professionals. Jullie werken samen aan het eerste contact met makelaars en zijn essentieel voor de klanttevredenheid bij Funda.Jullie starten de dag met een teamoverleg om te bespreken wat er speelt en waar verbeteringen mogelijk zijn. Jullie ondersteunen elkaar en zorgen ervoor dat waardevolle inzichten worden gedeeld.

Your Role as a Customer Support SpecialistInsurance can often be dull, intricate, and filled with fine print. However, at Insify, we are revolutionizing the industry by creating the most advanced business insurer in Europe, tailored specifically for entrepreneurs and freelancers. We prioritize speed and transparency, eliminating unnecessary hassles.As the new face and voice of our customer service, you're not just a 'helpdesk employee'; you become a true ally to entrepreneurs.What You Will Do:You will be at the heart of our operations, engaging with passionate entrepreneurs who need assistance in safeguarding their dreams.Be the Hero: You will respond to inquiries via chat, phone, and email. Forget scripts; you’ll engage in genuine conversations.Collaborate for Improvement: If you notice recurring issues faced by customers, you will identify these challenges and work closely with our developers to enhance our product.Facilitate Onboarding: You will guide new customers effortlessly through the onboarding process, ensuring they are insured in just two minutes.Quality Above All: Your goal is not merely to 'resolve quickly' but to deliver a 'stunning experience'.

Euronet's YourCash division is seeking dedicated Customer Support Consultants in Amsterdam to enhance our service offerings. As a Customer Support Consultant, you will play a vital role as the primary point of contact for both internal and external clients. You will assist customers over the phone and via email, providing expert advice and information while ensuring that any issues are addressed with the utmost care. Your focus will be on delivering exceptional customer service.Your Responsibilities: Monitor and log customer requests and error reports; Escalate issues internally when necessary; Advise clients and partners on best practices; Proactively monitor ATM operations; Analyze transaction data to improve service quality;

As the Lead Customer Support Specialist at Funda, you will do more than just address customer inquiries; you will identify patterns, seize opportunities, and implement improvements. Your mission is to ensure customers receive prompt and effective support while actively contributing to the enhancement of our service for the future. You will maintain a close connection to day-to-day operations, possess a commercial mindset, and stay attuned to the needs of both Funda and our clients. Seamlessly collaborating with stakeholders from Product, Marketing, and Sales, you will translate insights from customer interactions into concrete enhancements.Your Role at a GlanceIn this pivotal position, you will lead the Customer Support team, driving the quality and efficiency of our service forward. Your active involvement in daily operations will enable you to identify growth opportunities and foster an environment where team members take ownership and excel.You will navigate a diverse and sometimes complex landscape of systems, processes, and customer inquiries, remaining organized, agile, and focused on prioritizing effectively.Simultaneously, you will serve as the crucial link between our customers and Funda. By translating inquiries, feedback, and trends from real estate agents and consumers into actionable improvements across our products, processes, and commercial strategies, you will help us not only respond to current needs but also anticipate future ones.Your ResponsibilitiesLead the Customer Support team, focusing on KPIs such as customer satisfaction, response times, and service quality.Coach and develop team members, ensuring efficient use of their time to provide optimal customer assistance through regular check-ins and development discussions.Transform customer data into insights and enhancements for our Product, Marketing, and Commercial teams.Continuously improve processes and tools to align with practical applications.Identify trends, bottlenecks, and commercial opportunities, ensuring they are addressed.Participate in operational tasks as needed and represent Funda to partners and real estate organizations.Your TeamYou will be part of the Customer Success domain, leading a team of seven dedicated Customer Support professionals. Together, you are the first line of support and the intelligent filter for Funda, collaborating daily with colleagues from various departments.

As a Customer Support Specialist (Customer Experience Specialist), you will be the first point of contact for both customers and salon partners of Treatwell. You will possess extensive knowledge of all things related to Treatwell, confidently providing support for a variety of inquiries — from utilizing our salon software to addressing any disappointing service experiences.You will work efficiently, manage multiple tasks simultaneously, and maintain a positive attitude and friendly service in every interaction. Reporting to the Customer Experience Team Lead, you will thrive in an international environment with the opportunity to work 40 hours per week, Monday through Friday.Your Responsibilities:Deliver exceptional customer service at every touchpoint.Utilize tools like Salesforce and Slack to track information and communicate effectively with your team.Resolve issues and facilitate constructive conversations between our customers and partners.Handle a wide array of customer inquiries with confidence and ease.Alongside providing support, you will have the chance to enhance your commercial skills by advising our salon partners and assisting them in growing their business.About You:You possess strong verbal and written communication skills in both Dutch and English.Knowledge of additional languages (French, German) is a plus.You have a keen eye for detail, without compromising efficiency.You are well-organized, effectively planning your day to achieve goals and targets.You are flexible and available from Monday to Friday.You maintain a positive mindset and take proactive responsibility for your work.About Treatwell:Hi, we are Treatwell. Nice to meet you.We are a team of 800 (and growing) passionate and talented individuals across Europe. We provide the smartest salon software in the industry, connected to Europe’s largest booking platform. We collaborate with over 50,000 salon partners in 13 countries and process more than 8 million bookings each month. And... take a breath.But we are far from finished. We are amidst an exciting digital revolution in the hair & beauty sector.If this excites you, this may be the perfect role for you.What We Offer You:28 vacation days, plus national holidays.A competitive monthly bonus based on performance.Monthly €40 voucher via our benefits platform Alleo – so you can treat yourself.Support for mental health through our partnership with OpenUp.Opportunity to utilize our innovative tools and resources.

Your Role as a Customer Support Specialist Insurance can often be tedious, complicated, and filled with fine print. At Insify, we are changing the game. We are building the most modern business insurer in Europe, tailored specifically for entrepreneurs and freelancers. No fuss, just speed and transparency. As the new face (and voice) of our customer service, you won’t just be a 'help desk agent.' You will be a true ally to entrepreneurs. What You Will Do: You’ll be at the core of our operations. You will engage with passionate entrepreneurs daily who need assistance in protecting their dreams. Be the Hero: You will respond to inquiries via chat, phone, and email. No scripts here, just genuine conversations.Contribute to Improvement: If you notice customers repeatedly facing the same issue, you will pinpoint it and collaborate with our developers to enhance our product.Facilitate Onboarding: You will guide new customers smoothly through the process, ensuring they are insured within two minutes.Quality First: You won't aim for quick resolutions but rather strive to provide a 'wow experience.'

Are you a healthcare student seeking a flexible job opportunity in Amsterdam? Join Cordaan as a flexible student in disability care and blend your studies with meaningful work experience in the VGZ/GGZ field. Enhance your skills and progress towards a role as a caregiver or personal guide. This is a fantastic opportunity for you!What Cordaan Offers You:We present a challenging position within a vibrant organization aspiring to be the best healthcare provider and employer in Amsterdam. The employment conditions for this role are in line with the collective labor agreement for Disability Care.Contract: One-year contract with a duration of 7 months (minimum of 2 hours per week).Salary: FWG 25: minimum €2.291 and maximum €3.149 based on 36 hours per week (This equates to a minimum of €13.66 and a maximum of €18.89 gross per hour.)Extras: Year-end bonus (8.33%), holiday pay (8%), and irregularity allowance.Travel expense reimbursementPension contributions via the Pension Fund for Care & Welfare.Development Opportunities: Ample opportunities for personal and professional growth.Referral Bonus: Earn a total referral bonus of €500 net for recommending a colleague.What Will You Do?As a flexible student in disability care at Cordaan in Amsterdam, you will assist clients in their daily lives. You will work within the Living, Working, and Daily Activities (WWD) domain and help clients with activities of daily living (ADL), such as personal care and daily tasks. Your work will directly contribute to the well-being and autonomy of the clients, providing a wonderful way to apply your academic knowledge in practice!Where Will You Work?You will be deployed at various Cordaan locations in Amsterdam and surrounding areas. As a flexible student, you will be part of a team, always relying on the support of experienced colleagues. You will be flexibly assigned to different departments, ensuring you never work alone, allowing you to optimally develop your caregiving skills in a safe environment.

This position is On Site Customer Support Agent - Dutch speaker At SumUp, we are passionate about empowering small businesses around the globe by simplifying their payment processes and helping them thrive. As a pioneering global FinTech company, our mission is to create the first-ever universal brand for card acceptance. Already, small businesses in over 33 countries trust SumUp to facilitate their payments. We are assembling a dedicated team that supports each other and our merchants. Join us in making card acceptance accessible to all! In this role, you will provide exceptional support to our POS users!

Join Assent as a German-speaking Customer Support Representative, where you will be the voice of our company, assisting customers with their inquiries and ensuring their satisfaction. This role requires a keen understanding of customer needs and the ability to provide effective solutions in a timely manner.

Are you a motivated student eager to gain valuable experience at one of the Netherlands' premier law firms with an international perspective? Do you have a keen interest in arbitration? If so, our student traineeship presents an ideal opportunity for you to immerse yourself in De Brauw's dynamic culture and environment!Your Role as a Student TraineeThis traineeship offers a unique chance to familiarize yourself with our firm and its practices. You will engage in legal research for ongoing cases and share an office with one of our attorneys, providing you with the opportunity to ask questions and accompany them to court hearings and client meetings. You will learn directly on the job through regular interactions with a partner and a senior associate, as well as collaborating with colleagues from various practice groups. Additionally, you will have the chance to participate in our comprehensive educational and social programs, tailored to both practice-specific and firmwide initiatives.The PracticeOur esteemed Arbitration practice operates globally, transcending international borders, legal systems, and sectors. We assist in institutional, ad hoc, and investor-state arbitrations, focusing on where we can create significant impact. From energy and technology sectors to financial institutions and governments, our clients trust us with their most complex and strategic cases. Successful arbitration is not just about legal prowess; our team collaborates closely with clients and industry professionals to thoroughly understand every issue and opportunity, allowing us to represent our clients with conviction and legal pragmatism.At De Brauw, the Arbitration and Corporate Litigation practice groups function as a cohesive unit. As a student trainee, you may have opportunities to work on matters across both areas, given the substantial overlap in our work. While you may express a preference for Arbitration or Corporate Litigation during the application, we typically consider trainees for both fields, ensuring a well-rounded experience and exposure to a diverse array of complex disputes.