Change Management Specialist

Join our dynamic team at dev2 as a Change Management Specialist, where you will play a pivotal role in guiding our organization through transitions and transformations. Your expertise will be essential in implementing effective change management strategies, ensuring minimal disruption while maximizing employee engagement and productivity.

Role Overview Devoteam is seeking a Change Manager in Amsterdam to support organizational transformation. This role leads change initiatives, helping teams and stakeholders navigate transitions with minimal disruption. The Change Manager works to build a culture that values adaptability and ongoing improvement. What You Will Do Lead and coordinate change initiatives across the organization Support employees and stakeholders through each stage of the change process Promote a culture of adaptability and continuous improvement Provide resources and guidance to teams during transitions

Join our dynamic team as a Change Management Consultant, where you will play a pivotal role in guiding organizations through transformation initiatives. You will work closely with clients to assess their needs, develop strategic change plans, and implement effective solutions that drive organizational efficiency and employee engagement.

Senior Operations Manager – Marktplaats AccountLocation: Amsterdam / RotterdamChange is seeking a Senior Operations Manager for the Marktplaats account, who will be responsible for overseeing a complex and dynamic customer service operation.This is a leadership role that requires not just management, but also the ability to provide direction and structure amidst complexity. We are looking for someone who can make operations future-proof by continuously improving and maximizing value.This entails going beyond day-to-day management. It involves placing customers at the center of every interaction, linking results to meaningful impact, and shaping the transition towards more digital and AI-driven services with vision and decisiveness.In short, we seek a leader who truly embodies the principles of Change: continuous optimization, sustainable customer value, and a high-quality customer experience.About the RoleWithin the Marktplaats account, approximately 75 FTEs work across four team leaders and various segments. Additionally, there are specialists (Content and Webcare) who are operationally and substantively connected.The operation combines service and commercial KPIs and is evolving in a year where AI and digitalization are significantly impacting volumes, processes, and role distribution. The workforce is transitioning towards roles related to Content and AI.Marktplaats is characterized by high quality standards, strong innovation, and clear performance expectations.Change operates as a scale-up: minimal hierarchy, significant ownership, rapid pace, and accountability. This is precisely the environment where you, as a Senior Operations Manager, can thrive.Your ResponsibilitiesAs a Senior Operations Manager, you will be ultimately responsible for:The overall performance of the Marktplaats account (both operational and financial)Revenue, gross margin, and cost structure (P&L responsibility)Management of SLA, quality, customer satisfaction, efficiency, staffing, and conversionIntegration between segments and specialistsQuality management and structural improvement of both service and sales qualityAnticipating volume developments, AI implementation, and workforce adjustmentsStrategic and operational collaboration with MarktplaatsAdditionally, you will develop the four team leaders and elevate the performance across the entire operation.This role features a clear change component, as the operation shifts from a primarily operational focus to a broader performance-oriented and future-driven management approach.

Are you ready to become the new face of the largest trading platform in the Benelux?Join Change as we seek enthusiastic individuals to join our team immediately!As a Business Sales Consultant, you will work closely with our corporate clients at Marktplaats. Your mission is to enhance their visibility and make their products and services easier to find. In this proactive role, you will reach out to clients and collaborate with them to devise innovative strategies for improving their advertising performance.You will work 24 to 40 hours per week from our modern office in Amsterdam, where a vibrant atmosphere and an enthusiastic team await you.What to Expect?A competitive base salary of €2,783 (based on 40 hours)Bonuses up to €500 per month upon achieving your targetsA comprehensive onboarding program and coaching from experienced trainersAmple opportunities for personal and professional developmentCompany fitness access (7:00-22:00)Your ResponsibilitiesAdvise existing and prospective business clients on advertisements and campaignsCollaborate on strategies to enhance their visibility on Marktplaats.nlAssist clients in selecting advertising packages or subscriptions tailored to their needsWork with your team towards common goals and celebrate achievements together

At Verdi Groep, we believe that true change can only take place when individuals feel heard, informed, and connected. We are a dynamic collective of organizations, undergoing continuous development and movement. This necessitates clear, consistent, and human-centered internal communication. Therefore, we are seeking an experienced Internal Communication Advisor to guide change communications and facilitate the connection between strategy, leadership, and employees.In this pivotal role, you will act as the orchestrator of internal (change) communication within Verdi Groep. You will collaborate closely with the Verdi Change Team, executive leadership, and management to ensure that plans, decisions, and changes are communicated clearly and engagingly across the organization. You will be both a thinker and a doer: developing strategies and bringing them to life in practice.Your Responsibilities:Act as a strategic partner and advisor for executives and management on internal and leadership communication, particularly during times of change.Develop and implement internal (change) communication strategies tailored to specific themes or topics.Work closely with the marketing team to ensure alignment of internal and external communication messages.Encourage dialogue, interaction, and feedback with a focus on collective learning and continuous improvement.Ensure consistent and connecting internal communication and develop appropriate communication tools and content (e.g., newsletters, intranet, internal events).Measure and monitor employee engagement and the effectiveness of internal communications, identifying sentiment, opportunities, and risks, and adjusting strategies as necessary.Support leaders in their role as communicators.Your Qualifications:You are a true thinker and doer: capable of developing strategic communication plans and executing them effectively.A completed HBO or WO degree in Communication, preferably supplemented with knowledge of influence psychology, neuromarketing, or organizational studies.At least 5 years of experience in internal and change communication.Experience in a growing and changing organization, preferably within an environment with multiple labels or organizational units.Strong advisory skills with the ability to navigate various interests smoothly.A proactive, empathetic, connecting, and pragmatic attitude.Exceptional writing skills with a keen sense of tone and timing.Proficient in Microsoft Word, PowerPoint, Excel, Teams, and SharePoint.What We Offer:A challenging and impactful role within a dynamic organization.A full-time position of 32–40 hours per week.A competitive salary, dependent on experience.

Are you ready to become the new face of the largest trading platform in the Benelux?We are actively seeking new team members at Change – could you be the one?As a Business Sales Advisor, you will engage with our business clients at Marktplaats. Your role will be to enhance their visibility and make their products or services easier to find. In this proactive position, you will reach out to clients and collaborate with them on innovative strategies to enhance their advertising efforts.You'll work 24 to 40 hours a week from our beautiful office in Amsterdam, where a welcoming atmosphere and an enthusiastic team await you.What can you expect?A competitive base salary of €2,783 (based on 40 hours)Bonuses of up to €500 per month for achieving your goalsA comprehensive onboarding program and coaching from seasoned trainersAmple opportunities for personal developmentCompany fitness available from 7:00 to 22:00Your ResponsibilitiesAdvise existing and new business clients on advertisements and campaignsCollaborate with clients to enhance their visibility on Marktplaats.nlAssist clients in finding advertisement packages or subscriptions that best suit their needsWork together with your team to achieve goals and celebrate successes

Are you enjoying your time at Change and wish to work alongside a friend, family member, or acquaintance? Do you know someone who would be a perfect fit for a position at Change? Don’t wait any longer! This is the ideal opportunity to refer them for one of our open roles.What to Do?Look within your network for individuals who have customer service experience or possess skills that would align well with a customer service role.Discuss the opportunity with them, sharing all that you know about Change to give them a clear understanding of who we are and what we do.If they show interest, browse our available vacancies together on our website. When applying through the Member Get Member listing, indicate their preferred position while keeping practical requirements in mind.Submit their application by uploading their CV along with their name, email address, and phone number. Be sure to fill in your name, how you know the referred person, and why you believe they are a good fit for the position in the provided fields.What’s in it for You?Enjoy collaborating with your friend, family member, or acquaintance.Help build a stronger and larger team.Receive a €200 bonus! This amount will be added to your paycheck after both you and the referred individual have completed three months of employment with Change.

Change is looking for a B2B Field Sales Specialist based in Amsterdam to help expand Marktplaats’s reach among Dutch businesses. The focus is on sectors like agriculture, agricultural technology, auto parts, and other business goods. Marktplaats connects millions of buyers and sellers, and this specialist will play a key role in making B2B products more accessible to entrepreneurs across the Netherlands. Role overview This position centers on growing Marktplaats’s customer base among approximately 300 mid-sized companies throughout the Netherlands. The work involves identifying and approaching potential clients, especially in relevant business sectors, and advising them on advertising and promotional options for their products on the platform. What you will do Expand the customer base by targeting mid-sized Dutch companies. Identify and approach businesses in sectors such as agriculture, agricultural technology, and auto parts. Advise existing and new clients on advertising and promotional solutions for Marktplaats. Engage actively in the market to understand the needs of agricultural clients and help them sell faster and at better margins. Build and maintain long-term relationships with clients. Requirements Experience in B2B sales, ideally with business goods or related sectors. Comfort working in the field and building relationships with entrepreneurs. Strong communication skills and a proactive mindset for finding new business opportunities. Affinity with sectors like agriculture, agricultural technology, or auto parts is a plus. About Marktplaats and Change Marktplaats is the largest trading platform in the Netherlands, where business goods reach millions of buyers. Change supports Marktplaats in strengthening its market position, particularly in areas where auction platforms are prominent.

Launch your career as an Account Manager at Change and empower automotive businesses to thrive on Marktplaats!Are you entrepreneurial, commercially minded, and energized by advising automotive companies on their sales strategies? Do you want to work for the largest trading platform in the Benelux region? This is your opportunity!At Change, we're looking for eager beginners ready to kickstart their careers in sales and online marketing. As a Junior Account Manager, you will assist automotive businesses in optimizing their advertising and marketing strategies on Marktplaats.Your Role as a Junior Account ManagerIn this entry-level position, you will be the primary point of contact for automotive companies offering their vehicles on Marktplaats. You will serve as their digital consultant: enhancing their online visibility, collaborating on sales goals, and nurturing solid customer relationships.You will manage a personal client portfolio and work closely with automotive companies to boost their online sales results. This role serves as an excellent launching pad for a career as an Account Manager, Sales Consultant, or Online Marketer.Your ResponsibilitiesAdvising automotive businesses on their advertising and marketing strategies on Marktplaats.Building strong client relationships and ensuring high customer satisfaction.Analyzing the performance of advertising campaigns and suggesting improvements.Working with clear targets to keep your goals in sight.What We Offer YouA competitive salary of €3,088 per month (including vacation pay).Your results will pay off! If you push the gas pedal, bonuses can reach up to €1,650 per quarter.Flexible working environment: 40% from home and 60% from our office in Amsterdam.A close-knit and diverse team of about 15 colleagues all striving to make automotive businesses in the Netherlands more successful.Ample facilities for working from home.Travel expense reimbursement when you come to the office.Great growth opportunities, such as moving to field sales.

Job DescriptionAre you a commercially savvy individual who thrives on advising businesses about their online sales strategies? Do you find it exciting to serve in a sector where you can truly innovate? If so, this is your opportunity! We are seeking an Account Manager for Internal Sales focused on the boating industry for our client, Marktplaats.This unique position gives you access to a traditional yet challenging market where you can play a pivotal role in its growth and development.Your Role as an Account Manager for Internal Sales - BoatsIn this position, you will be the primary contact for boat companies looking to enhance their sales through Marktplaats. As their digital consultant, you will advise on advertising and marketing strategies, assist in improving their visibility, and nurture strong relationships with clients who rely on your expertise.You will manage your own client portfolio within the boating sector and collaborate closely with entrepreneurs to enhance their online sales results. As a pioneer in this evolving market, you will have the opportunity to shape its future.Your ResponsibilitiesAdvise boat companies on their advertising and marketing strategies on Marktplaats.Build and maintain strong client relationships within a unique and tight-knit market segment.Engage in discussions with entrepreneurs about their sales goals and online opportunities.Analyze advertising performance and suggest optimization strategies.Work with clear targets to measure your progress.What We Offer YouAn attractive base salary of €2,777 – €3,472 monthly, depending on your experience (excluding holiday pay).Bonus opportunities that can reach up to €1,650 per quarter.Hybrid working: 40% at home, 60% in our office in Amsterdam.A dynamic team of commercial professionals.

As a Data Management Specialist at AFM, you will play a pivotal role in conceptualizing, developing, and implementing data management functionalities within the organization. You will establish the necessary conditions for data-driven decision-making, which is increasingly important for AFM.Your responsibilities include modeling data and creating definitions while considering both the regulator and the data provider, such as banks. You will oversee data architecture ensuring that data is properly organized within the internal Managed Data Platform (MDP). Additionally, you will focus on data quality through rigorous checks.You will collaborate on use-cases (projects) for both Supervision and Innovation. For Supervision, this involves detailing data management functions for supervisory projects. In terms of Innovation, you will devise data management policies and functions for AFM. Furthermore, you will engage in data governance, including handling authorization requests from colleagues.Your role also involves ensuring that colleagues effectively utilize data management functions, which includes providing training sessions. In summary, you will be the bridging factor between Supervision/Operations and the Managed Data Platform.

The Senior Delivery Manager (Product Owner / Project Leader) at werkenbijdeafm takes full responsibility for complex IT and change projects from start to finish. This position is based in Amsterdam, Noord-Holland. Projects may include implementing new regulations, launching or improving CRM systems, and building digital portals for communication with regulated institutions. Short-term platform and infrastructure assignments also fall within the scope of this role. Role overview This position requires flexibility in approach. For long-term development work, the focus shifts to product vision, roadmaps, and maximizing value as a Product Owner. In more defined projects, the role centers on project planning, risk management, and ensuring delivery as a Project Leader. As a Delivery Manager, the emphasis is on connecting initiatives, teams, and suppliers, maintaining cohesion and progress through clear communication. Key responsibilities Oversee the full lifecycle of complex IT and change initiatives Translate strategic goals into actionable roadmaps and measurable outcomes Coordinate multiple teams and external partners, supporting collaboration and effective decision-making Switch between Product Owner, Project Leader, and Delivery Manager roles as needed for each assignment Report transparently on progress, risks, and key decisions to stakeholders Department This role sits within the Data, Technology and Innovation department. The team works at the intersection of strategy and execution, acting as a sparring partner for management, teams, and suppliers on both content and organizational matters.

Are you an HR Specialist focusing on absenteeism? At YouServe, we prefer to call you a Strategic HR Partner or Absenteeism Specialist. With your in-depth understanding of the Improvement of Gatekeeper Act and own risk-bearing, you are always on duty in this role. You will be the administrative hub, processing and providing absenteeism and participation-related information, overseeing the management and execution of absenteeism processes towards HR and external parties. Your goal? To advise them, ensure an optimal absenteeism process, and fully support the organization in absenteeism matters. If this resonates with you, we invite you to apply as an HR Specialist in Absenteeism Management at YouServe.You won't be shouldering these responsibilities alone; you will join a team of three absenteeism professionals. Together, you will lead the following tasks:Communicating and advising various stakeholders including HR colleagues, UWV, insurers, and municipalities. You will respond to inquiries about trial placements, subsidies, and various regulations, escalating complex issues to HR or relevant authorities.You will assess and process changes in absenteeism and participation data within the digital personnel file. Your responsibilities will also include data verification, managing correspondence, and monitoring and executing absenteeism processes, interventions, and subsidies.You will oversee contract agreements with occupational health service providers, maintain contacts with executing service providers, and register allocated amounts within set frameworks and timelines.Your tasks will also encompass data verification, processing changes and journal entries, identifying and correcting discrepancies, and ensuring seamless integration between payroll and financial administration.Finally, you will provide reports and translate changes in social security legislation into absenteeism processes.

As a Senior Data Management Specialist at AFM, you will play a pivotal role in conceptualizing, developing, and implementing data management functions within the organization. Your expertise will help establish the necessary conditions for data-driven decision-making, which is increasingly vital for AFM.You will model data and formulate definitions while considering both the regulatory agency and the data provider, such as banks. Your responsibilities will also include managing data architecture to ensure that data is accurately represented in the internal Managed Data Platform (MDP). Additionally, you will focus on data quality by performing necessary checks.Your work will encompass use cases (projects) for both Supervision and Innovation. In Supervision, you will develop data management functions for projects initiated by regulators. In Innovation, you will create data management policies and functions for AFM. You will also engage in data governance, including handling authorization requests from colleagues.To ensure that your colleagues effectively utilize the data management functions, you will conduct training sessions. In summary, you will serve as a vital link between Supervision/Operations and the Managed Data Platform.

Are you passionate about making a difference in the lives of individuals with communication disabilities? Join AssistiveWare, a company dedicated to empowering those who face communication barriers. Our innovative products and services are designed to foster inclusivity and support.As a global leader in developing applications for non-verbal individuals, we prioritize our users’ needs. Our community includes individuals with autism, cerebral palsy, Down syndrome, and various other disabilities. We pride ourselves on collaborating with users, their families, educators, and therapists to enhance our offerings.Our diverse team of over 40 professionals from 19 nationalities spans the globe, bringing unique perspectives to our mission. We encourage applicants from all walks of life, regardless of background, identity, or ability, to contribute their authentic selves to our team.As part of our agile marketing team, you will play a key role in user-focused, collaborative, and values-driven product marketing. Your mission will be to connect our products with the users and advocates who rely on them.In your role as Product Marketing Manager, you will:Craft and uphold coherent marketing narratives and tone.Define value propositions and audience insights to ensure consistency across all channels.Develop comprehensive messaging frameworks for our product portfolio.Plan and execute impactful marketing campaigns aimed at raising awareness and fostering product adoption.Create marketing initiatives to educate professionals on the benefits of AssistiveWare products.Analyze market data to derive insights that inform creative messaging strategies.Lead Go-to-Market efforts to ensure clear positioning and internal alignment.Manage AssistiveWare’s presence on the App Store.If you excel in clear, persuasive communication and thrive in collaborative environments while juggling various initiatives, we invite you to explore this significant opportunity with us.

Rituals Cosmetics seeks an Artwork Specialist in Amsterdam to manage artwork projects and coordinate packaging production. This position plays a key role in ensuring product packaging reflects the brand's standards for quality and creativity. Collaboration with teams across the company is central to the work. Key responsibilities Oversee artwork projects from initial concept through to completion Work closely with cross-functional teams to deliver packaging that follows brand guidelines Track production timelines and address any issues that come up Review artwork and packaging materials to ensure accuracy and quality Requirements Background in artwork management and packaging production processes Strong organizational skills and a collaborative mindset Keen attention to detail and a commitment to high standards This role is based in Amsterdam.

airapps is seeking a CRM Specialist based in Amsterdam. This position focuses on improving how the company manages customer relationships and supports business growth. Role overview The CRM Specialist will optimize CRM systems, analyze customer data, and help implement strategies that encourage customer loyalty. Collaboration with teams across the business ensures that CRM initiatives support wider company goals. What you will do Maintain and enhance CRM systems for better customer engagement Analyze customer data to uncover trends and insights Support the development of strategies to build customer loyalty Work with other teams to align CRM activities with business objectives

Role OverviewWe are in search of a proactive and seasoned IT Infrastructure & Operations Specialist to spearhead our internal IT operations. This role encompasses infrastructure stability, vendor management, security oversight, and the enhancement of business systems.The position transcends traditional incident management; it acts as a strategic and operational backbone, guaranteeing reliability, scalability, robust documentation, and alignment with business objectives.The perfect candidate will possess deep technical expertise, a solid understanding of business contexts, and the capability to autonomously manage and enhance IT environments.

Join our dynamic team as a Retail Inventory Specialist in Amsterdam! In this role, you will be responsible for managing and maintaining accurate inventory levels in retail environments. Your expertise will contribute to optimizing stock availability and ensuring a seamless shopping experience for customers.We are looking for a detail-oriented individual who thrives in a fast-paced environment and possesses a strong analytical mindset. If you are passionate about retail and have a knack for numbers, we want to hear from you!