Customer Success Manager

Join Tanium as a Customer Success Manager where you will play a pivotal role in driving customer satisfaction and success. In this dynamic position, you will work closely with our clients to understand their needs, provide solutions, and ensure they derive maximum value from our products. As a key member of our team, you will foster strong relationships, advocate for our customers, and collaborate with various departments to enhance the overall customer experience.

The Role: The Associate Customer Success Manager plays a vital role in ensuring that clients derive maximum value from their investment in Tanium. This position is crucial for maintaining Tanium's reputation for having a loyal and high-value customer base that depends on its solutions to manage their endpoints effectively. Working collaboratively within a dynamic team that includes other Customer Success Managers, Advanced Consulting Engineers, Enterprise Services Engineers, partners, and sales teams, you will contribute to customer success by applying best practices and your technical knowledge to drive platform adoption, leading to renewal and upsell opportunities across your assigned accounts. Work Environment: This position adheres to the company’s hybrid work policy, requiring employees to be present in the office at least three days a week in Addison, TX. Your Responsibilities: Facilitate successful business outcomes for customers, contributing to top-tier retention and growth for Tanium by collaborating with a dedicated account team comprising Sales, Solution Engineers, Domain Architects, and others. Utilize technical expertise and customer insights to drive the adoption of Tanium's platform, ensuring customer satisfaction and success. Identify and pursue opportunities for account expansion and renewal.

Role Overview The Customer Success Executive at ServiceNow focuses on helping clients reach their goals with the ServiceNow platform. This role centers on building strong client relationships, understanding each customer’s needs, and addressing challenges as they arise. What You Will Do Develop and maintain trusted relationships with customers. Work closely with cross-functional teams to support client success and retention. Identify customer needs and ensure they gain the most value from ServiceNow’s platform and services. Proactively resolve issues to drive customer satisfaction. Location This position is based in Addison.

Overview:Tanium is seeking an accomplished Regional Vice President of Customer Success to lead our dedicated team. This pivotal role is essential in ensuring that our customers derive maximum value from their investment in Tanium, bolstering our reputation as a trusted partner in endpoint management. Your leadership will be vital in maintaining our impressive roster of high-value, loyal customers who depend on Tanium's innovative solutions.As the RVP of Customer Success, you will be responsible for driving customer satisfaction, fostering strong relationships, and promoting the adoption of the Tanium platform. You will leverage best practices and technical expertise to guide your team in delivering exceptional service and achieving customer success.

Role overview The Principal Customer Success Executive at ServiceNow partners with clients in Addison to support their business objectives. Building and maintaining relationships with key stakeholders forms the core of this position. The role centers on encouraging clients to adopt ServiceNow solutions and ensuring they are satisfied with their experience. This position is responsible for helping customers get the most out of their ServiceNow investment. Success in this role means guiding clients to realize the full value of the platform and supporting them as they work toward their goals.

Join our dynamic team at Collabera as a Customer Relationship Manager. In this pivotal role, you will cultivate strong relationships with clients, ensuring their needs are met while promoting our services. Your expertise in customer engagement will drive satisfaction and loyalty, making you a key player in our success.

Join one of America’s rapidly expanding insurance companies! Since 1848, National Life Group has focused on fulfilling our commitments, offering families stability through both prosperous and challenging times. Throughout our history, we have been a source of peace of mind for families as they plan for their futures.Our mission goes beyond the insurance and annuity products we provide. We are dedicated to enhancing the world through our charitable foundation’s grants, paid volunteer time for our employees, environmentally responsible and healthy workplaces, and initiatives that support local nonprofits.We cultivate a collaborative environment that fosters professional growth and encourages our associates to embody our values: Do good. Be good. Make good.Please note that we do not offer visa sponsorship for this position.We invite applicants to include a cover letter to elaborate on their experience and interest.Role SummaryThe Lifecycle Marketing Manager will spearhead the development, execution, and optimization of lifecycle and marketing automation programs aimed at enhancing engagement, conversion, and retention throughout the customer journey. This position demands strong technical expertise combined with extensive marketing experience to craft data-driven campaigns that ensure personalized, compliant, and measurable customer interactions.Reporting to the Director of Digital Marketing, the Lifecycle Marketing Manager will be the primary expert on Salesforce Marketing Cloud (SFMC), Mailchimp, and Snappy Kraken, responsible for auditing and optimizing a complex SFMC environment while implementing best practices for data integrity, workflow design, governance, and performance. This individual will design, test, and deploy intricate, multi-stage programs for acquisition, nurturing, onboarding, and re-engagement, ensuring each communication aligns with brand voice and contributes to business growth.This role requires close collaboration with the Web & Digital Experience Strategist and Digital Content & Insights Lead to integrate lifecycle initiatives with the wider digital ecosystem. By aligning customer journeys with web experiences, campaigns, and analytics, the Lifecycle Marketing Manager will ensure that every customer interaction is relevant, timely, and measurable, enhancing the overall digital experience and pipeline efficiency.The ideal candidate is a dynamic, hands-on marketer with advanced technical expertise in Salesforce Marketing Cloud (SFMC) and other marketing automation platforms. They possess a strong technical foundation coupled with a passion for automation, data-driven storytelling, and operational excellence.

Join the National Life Insurance Company as a Customer Service Representative in our Payment Center and make a difference in the lives of our clients! In this role, you will be responsible for providing exceptional customer service, handling inquiries, and assisting clients with their payment-related questions and concerns. Your dedication to customer satisfaction will help ensure that our clients have a seamless experience.

Join our dynamic team as a Compensation Program Manager in the realm of Asset Management. In this pivotal role, you will be responsible for designing, implementing, and managing compensation programs that align with our strategic objectives. Your expertise will ensure that our compensation structures attract and retain top talent while fostering a culture of performance excellence.

We are seeking a dedicated and detail-oriented Cloud/AWS Project Manager to join our team. This role requires strong leadership skills and a thorough understanding of project management methodologies, particularly SCRUM and AGILE. The ideal candidate will have experience in managing cloud-based projects, with a focus on Amazon Web Services (AWS).As a Cloud/AWS Project Manager, you will be responsible for overseeing project timelines, budgets, and team performance. You should be comfortable in a corporate environment and willing to adhere to a professional dress code, including wearing a blazer and tie daily.

Role Overview Raising Cane's Chicken Fingers is searching for a Restaurant Manager in Addison. This role leads a team focused on excellent service and consistent food quality. The manager oversees daily restaurant operations, keeps health and safety standards on track, and ensures every guest receives friendly, attentive service. What You Will Do Supervise and support team members throughout each shift Monitor food preparation and presentation to maintain quality Ensure compliance with all health and safety regulations Uphold company standards for cleanliness and customer experience Motivate staff and foster a positive work environment Work toward business goals and operational targets Who We’re Looking For This position calls for a leader who brings energy and clear direction. Experience managing teams in a restaurant or hospitality setting is helpful. Strong communication skills and a commitment to high standards are essential.

Join SunSource, a leading name in industrial distribution, with over 200 locations and more than 3,000 employees. We specialize in providing innovative products and solutions in Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. Visit us at www.sun-source.com.As one of North America's top fluid power distributors, SunSource excels in delivering exceptional products and services in hydraulics, pneumatics, filtration, automation systems, and other industrial components. With a robust history built through strategic mergers of high-performing distribution companies, we are proud to serve both industrial and mobile equipment markets.Currently representing over 300 quality manufacturers, SunSource offers an extensive catalog of more than 150,000 products. We support our offerings with a comprehensive suite of services, including design and application engineering, technical training, engineered fabrication, and repair services.Recognized as one of the largest independent companies in the industry, SunSource leads in the mobile customer segment and boasts significant geographical market coverage through our industrial businesses. Our engineering and fabrication capabilities, combined with a skilled sales team, allow us to deliver substantial value-added products and services to our clients.Key Facts:- Projected sales exceeding $2 billion- National presence with over 250 locations across the U.S., Canada, and Mexico- A dedicated sales organization of 1,500 and a workforce of 3,600Position Overview:SunSource is on the lookout for a proactive and detail-oriented Corporate Accounting Manager to enhance our finance team in Addison, IL. This hands-on position will oversee essential accounting operations, ensuring timely and precise financial reports while fostering key process and system improvements across the corporate functions. You will have the opportunity to lead a skilled and experienced team, driving impactful process enhancements and contributing to transformative projects in accounting and finance.The Corporate Accounting Manager will report directly to the Assistant Controller and will play a vital role within the broader Finance team. Responsibilities include ensuring accurate financial reconciliations, generating financial reports, supporting the integration of new systems, and promoting process excellence. The ideal candidate will be a driven leader who thrives in a dynamic and fast-paced environment.

National Life Group has served families since 1848, offering insurance and annuity products that help people plan for the future. The company supports local communities through charitable grants, employee volunteer programs, and a commitment to sustainable workplaces. Associates are encouraged to grow, collaborate, and uphold the core values: Do good. Be good. Make good. Visa sponsorship is not available for this position. Role overview The Contact Center Escalations Associate plays a key role in resolving complex post-issue servicing needs for Life & Annuity products. This position handles escalated concerns from both customers and agents, providing expert guidance and coordinating cases through to resolution. The role requires strong knowledge of insurance and annuity servicing, especially in post-issue processes. What you will do Act as a subject matter expert for complex After Issue service matters related to Life & Annuity products. Serve as a liaison for internal partners, including business units and field leadership. Be the main point of contact for complex escalations from policyholders and agents. Conduct research, analysis, and resolution of escalated issues that require advanced problem-solving skills and sound judgment. Oversee cases from initiation to resolution, ensuring timely follow-ups and clear communication. Create solutions to address complex service challenges and identify trends for scalable process improvements. Collaboration and impact This role works closely with agents, operational teams, and leadership to improve customer and agent experiences. By identifying trends and proposing process improvements, the associate helps strengthen service delivery and supports the company's mission to make a lasting impact.

Join ServiceNow as a Senior Staff Outbound Product Manager in the Telecom sector, where you will play a pivotal role in driving the strategic direction of our product offerings. In this position, you will collaborate with cross-functional teams to shape our telecom solutions, ensuring they meet the evolving needs of our customers. Your expertise in product management, combined with your understanding of the telecommunications landscape, will empower you to lead initiatives that enhance our market presence.

We are seeking a dedicated and skilled Cloud/AWS Project Manager to join our dynamic team in Addison, Texas. This is a full-time role, requiring a professional who is comfortable adhering to a formal dress code, including wearing a blazer and tie daily.The ideal candidate will possess extensive experience in SCRUM and AGILE methodologies, with a strong preference for those who have a deep understanding of Cloud technologies, specifically AWS. Your expertise will be instrumental in driving successful project outcomes and ensuring alignment with our strategic goals.

The Basics: The Senior Revenue Operations Project Manager will lead the effective initiation, planning, design, execution, monitoring, controlling, and closure of projects within Revenue Operations. This pivotal role seeks to enhance business outcomes by integrating best practices in personnel, processes, and systems at Tanium. The Senior Project Manager will create project plans to fulfill service level agreements (SLAs) and pinpoint technological and procedural improvements to boost efficiency and effectiveness for both customer experience and internal departments. This senior position plays a crucial role in providing quantifiable contributions to the strategy of Revenue Operations, shaping new processes, standards, and operational plans that directly influence the team's overall performance. The individual in this role is anticipated to promote open communication within the team by modeling positive behavior, inspiring others to follow, and offering recommendations grounded in team feedback and cost-benefit analysis. What you’ll do: Demonstrate exceptional verbal and written communication skills to clearly convey ideas, persuade stakeholders at all organizational levels, and encourage open dialogue within the team. Conduct thorough analyses of situations, evaluate risks and benefits, and make independent decisions with confidence. Work in partnership with internal customers to adopt, optimize, and extend global processes, while creating innovative solutions when necessary. Develop a roadmap towards the end-state vision regarding people, processes, and systems in alignment with Tanium's strategic objectives, ensuring all enhancements are assessed for global relevance. Act as a liaison between the technical team and business stakeholders, advocating for the interests of the business stakeholders as needed. We’re looking for someone with: A Bachelor’s degree in business or a related field, with over 5 years of relevant professional experience. 5+ years of hands-on experience with CPQ (Configure, Price, Quote). Proficiency in Microsoft Office, Salesforce, and Power BI is highly preferred. Experience collaborating with sales teams and sales support teams.

Veolia Environnement SA seeks a Maintenance and Capital Projects Engineering Manager to guide its engineering team in Addison, Texas. This leadership role centers on overseeing both maintenance operations and capital project initiatives, with a focus on strategic planning and effective execution. What you will do Direct all phases of maintenance and capital project activities, from initial planning through final completion Maintain high standards for quality, safety, and sustainability across all projects Work closely with teams from different departments to keep projects on schedule and within budget Identify opportunities to improve efficiency and implement process enhancements Location This role is based on site in Addison, Texas.

Join one of America's rapidly expanding insurance firms. Since 1848, National Life Group has committed to fulfilling its promises, providing families with security during both prosperous and challenging times. Throughout our history, we have offered peace of mind to families as they plan their futures.Our mission transcends the insurance and annuity plans we provide. We are dedicated to enhancing the world through our charitable foundation's grants, paid volunteer time for our employees, sustainable and healthy workplaces, and events that support local nonprofits.We cultivate a collaborative environment that encourages growth and inspires our associates to embody our values: Do good. Be good. Make good.Please note that we do not offer visa sponsorship for this position.Role SummaryThe Senior Meetings & Events Manager will oversee the comprehensive planning, support, and execution of a diverse range of meetings both on-site and off-site with the Recognition & Conferences Team. This role is pivotal, reporting to the AVP of Recognition & Conferences, and emphasizes exceptional customer service paired with strong hospitality skills. The perfect candidate will excel in complex contract negotiations, multitasking, logistical planning, and possess fiscal acumen. Extensive knowledge of destinations and vendor relations in hospitality will be advantageous. Proven success in engaging with C-suite and executive relationships is vital, as is the ability to effectively lead projects and teams. Additional attributes for success include thriving under pressure, collaboration skills, and critical thinking to maintain high standards in logistics. A data-driven mindset and proficiency in digital communication and meeting planning software are also advantageous.This position currently offers an on-site work schedule, requiring presence in the office four (4) days a week during core office days. Currently, our core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule and core days are subject to change with advance notice and managerial discretion.

Tanium is seeking a dynamic and results-oriented Business Development Manager to join our team. In this pivotal role, you will be responsible for identifying new business opportunities, building relationships with prospective clients, and driving revenue growth. You will work closely with cross-functional teams to develop and execute strategies that align with our company's goals. If you are passionate about driving business success and have a proven track record in business development, we invite you to apply.

ServiceNow seeks a Director of Management Consulting based in Addison. This leadership role shapes consulting strategies that align with client goals and evolving business needs. The position calls for a mix of strategic vision, hands-on guidance, and a focus on client outcomes. Key responsibilities Design and execute management consulting strategies that reflect each client’s objectives Collaborate with cross-functional teams to deliver practical solutions with measurable impact Maintain strong client engagement and satisfaction throughout all phases of projects Lead, mentor, and support a team of consultants as they navigate complex business challenges Identify new growth opportunities and help clients respond to change Requirements Significant background in management consulting Proven record of leading teams and projects within a consulting setting Strategic thinking and effective problem-solving abilities Skill in motivating teams and building strong client relationships Candidates with a history of delivering results in management consulting are encouraged to apply.