About the job
Join Mercier Consultancy MD for an exceptional career opportunity tailored for Irish-speaking professionals in the vibrant city of Sofia, Bulgaria. This role not only promises a rewarding career journey but also includes a fully paid relocation package to ensure a smooth transition. We are on the lookout for passionate individuals who excel in delivering outstanding customer service and thrive within an international setting.
Key Responsibilities
- Provide assistance to customers in Irish by addressing inquiries and delivering effective solutions.
- Professionally resolve customer complaints to ensure high levels of satisfaction.
- Document customer interactions accurately in our CRM system to facilitate follow-ups.
- Collaborate with team members to foster a positive and productive work environment.
- Stay informed about company offerings to provide knowledgeable assistance to customers.
- Participate in regular training and development sessions to enhance your skills.

