About the job
Join Mercier Consultancy MD for a remarkable opportunity as a Norwegian-speaking professional in the lively city of Sofia, Bulgaria! This position offers an incredible benefit: full relocation costs covered, enabling you to embrace a new adventure while employing your Norwegian language expertise in a dynamic work environment.
Key Responsibilities
- Interact with Norwegian-speaking clients through phone, email, and chat, addressing their inquiries and delivering outstanding service.
- Guide clients in exploring our products and services, ensuring they receive the necessary support for a smooth experience.
- Manage bookings, reservations, and documentation meticulously while upholding high-quality standards.
- Collaborate with various teams to resolve client issues and improve overall satisfaction.
- Record all client interactions and feedback in our CRM to foster ongoing enhancement.
- Stay informed on industry trends and company offerings to provide knowledgeable assistance.

